The Keg Steakhouse + Bar - Burlington in Burlington

3130 S Service Rd, Burlington, ON L7N 3J3, Canada

★★★★★
(2050 reviews)
Categories: Restaurant Bar Bar & grill Cocktail bar Lunch restaurant Seafood restaurant Steak house Wine bar

About

Whether you're dining around our table or yours, make every occasion a special one. Visit our website to book your table or order takeout online.

Website
thekeg.com
Address
3130 S Service Rd, Burlington, ON L7N 3J3, Canada
Plus Code
9632+W9 Burlington, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Sunday
4–10 PM
Monday
12–10 PM
Tuesday
4–8 PM
Wednesday
Closed
Thursday
4–10 PM
Friday
4–11 PM
Saturday
3–11 PM

Services

Service options
Outdoor seating Kerbside pickup Takeaway Dine-in Delivery
Highlights
Fireplace Great cocktails
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Coffee Healthy options Late-night food Small plates Spirits Vegetarian options Wine
Dining options
Lunch Dinner Dessert Seating
Amenities
Bar on site Toilets
Atmosphere
Casual Cosy Romantic Upmarket
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards Credit cards
Children
High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.5
★★★★★
2050 reviews

Most Mentioned

prime rib (63) lobster (39) anniversary (24) billy miner pie (16) rib steak (13) caesar salad (12) new york strip (9) escargot (8) bill miner (7) garlic mashed potatoes (7)
5 stars
1416
4 stars
412
3 stars
114
2 stars
47
1 stars
61
★★★★★
December 17, 2024

We had an incredible experience at The Keg in Burlington, and it’s all thanks to the amazing front-of-house team and outstanding service! After a disappointing visit to the Oakville location due to poor customer service, we decided to make the drive to Burlington—and we are so glad we did. From the moment we walked in, the hostesses and the manager went above and beyond to accommodate our walk-in reservation for two adults and two kids. They were welcoming, professional, and made us feel like valued guests. Hands down, the best front-of-house staff I’ve ever experienced! Our waitress was equally impressive—so sweet, personable, and attentive. She checked in at just the right moments, ensuring we had everything we needed without ever feeling rushed. Her warm demeanor and attention to detail made the evening even more enjoyable. The food, as always, was fantastic, but the service we received truly set this visit apart. Burlington’s Keg location has won us over, and we will definitely be making the trip back here again! Highly recommend for anyone looking for a great meal paired with top-tier service.

★★★★★
December 12, 2024

We were served by Andre tonight, our first date night after being engaged and he was absolutely perfect. Smiling at everything and congratulating us multiple times it was so sweet. Food was great as always, he made sure to check in to make sure each time and gave us a lovely dessert which was wonderful. Thank you Andre and congrats to you and your high school sweetheart, hopefully we get just as many years as you two ❤️

★★★★★
November 24, 2024

I ordered FILET MIGNON (the most tender) and NEW YORK STRIPLOIN, Caesar Salad, and Garlic Mashed Potato as accompaniments. All of them were amazing. I savored each bite slowly to prolong the pleasure. Our server, Jeff, was so attentive and kind. I also enjoyed a refreshing cocktail during the meal, and for dessert, I had a delicious slice of pie that perfectly capped off the evening. If you visit the restaurant on the weekend, you should expect to wait at least 30 minutes.

★★★★★
October 20, 2024

A fantastic food and amazing service, Fird (apologies if I mispronounced his name) was an amazing host, caring, knowledgeable and very professional! The steak was delicious and the appetizers were so good. Will definitely visit again!

★★★★★
October 3, 2024

This is our go-to steakhouse, and it always delivers. Our steaks were cooked perfectly to our liking, and Chad provided outstanding service. The atmosphere is relaxed, and the restaurant is always impeccably clean.

★★★★
July 7, 2024

Tried this place for first time. I had a reservation for dinner on Saturday night. We did not have to wait to get our table. Our waitress was very friendly and came to our table couple of times to find out how we were doing. We were offered water but it took too long to arrive. We thought that it might be forgotten. The noise level was low considering the amount of people in the site. The food was good, however the delivery time was too long.

★★★★★
June 12, 2024

Always delicious!! The steak is very tender, juicy, and flavourful. Nice selection of sides. Our appetizer was great as well. The free bread they bring to the table is delicious. Always excellent service as well.

★★★★★
May 7, 2024

We have nearly every family celebration at The Keg. This was our first time at this location. Service was great: quick, friendly funny and personable. One 'problem'....no prime rib!! At 6pm dinner time! What a disappointment. That's my number one choice at the keg. 10oz prime rib, fried onion straws, garlic mashed, that's the classic meal for me! I was lost and didn't know what to do after that news. That's the luck of the draw I guess. Our server recommended the Rib Steak instead. Which is a 20oz bone in steak. ~$60 vs the ~$40 prime rib. It was more than I needed, but I went with the recommendation. In the end it was well worth it. Hard on the wallet, but I enjoyed it. 10/10 would recommend to a friend and return again!

★★★★★
Local Guide
December 20, 2024

Wonderful as all Keg experiences are

★★★★★
Local Guide
December 14, 2024

Always a great experience! Our server was fantastic and the food was absolutely delicious!

★★★★
Local Guide
December 14, 2024

I love the vegan options here! The shepherd s pie is incredibly flavorful and delicious. However during my last visit, it was quite loud, which made it difficult to communicate with our server who came across as a bit aggressive. Aside from that I found this location to be very clean and well-organized

★★★★★
Local Guide
December 14, 2024

Food and service was excellent. Our server Helen went above and beyond to look after our table of 6. Looking forward to our next visit.

★★★★★
Local Guide
December 14, 2024

Our server Alina was so welcoming and super attentive. We haven t been out in so long & she made everything feel so special! Our food was cooked perfectly and the flavours were magnificent and right on par! Thank you so much. 5 stars hands down!! Food

★★★★★
Local Guide
December 7, 2024

We were given a The Keg gift card from a friend so we decided to check this place out. We didnt expect much but were completely blown away. Excellent service, delicious food and for a great price! Well definitely be returning soon

★★★★★
Local Guide
December 7, 2024

Great experience overall.

★★★★★
Local Guide
December 7, 2024

Great experience at The Keg Burlington. Paul, our waiter was very attentive and knowledgeable. Great service. Food arrived promptly, and was excellent. Good portions as well. Highly recommend!

★★★★★
Local Guide
November 30, 2024

Dined here on Friday November 23rd had a great experience. Ive ate at many Keg locations for over 10 years, the food and service was up to its standards. Matt provided great service, very polite and professional. One thing I love about The Keg is the level of service, the servers are very professional compared to other restaurants.

★★★
November 30, 2024

Had dinner at The Keg in Burlington and ordered the medium TERIYAKI SIRLOIN steak. It was slightly overcooked compared to the one I loved at the Hamilton location. Also, my second glass of rosé was forgotten until I reminded them. Good food, but service could be improved.

★★★★★
November 30, 2024

I love the keg service is always amazing and their food always amazing and my gosh I love their steaks I mean who doesn t .. love it!!

★★★★★
Local Guide
November 21, 2024

Always amazing

★★★★★
November 21, 2024

Matt, thank you for your service. We appreciate your warm and welcoming attitude. I wish you great things in life. My husband, me and my dog, Astro enjoyed our little date night.

★★★★★
November 21, 2024

Had a great anniversary dinner at the Burlington location, the food was delicious, served promptly and cooked perfectly. Our server Andre was fantastic, so friendly and made us all feel so welcomed and comfortable. Cant wait to come back!

★★★★★
Local Guide
November 21, 2024

Hunter. Double H. H20. Honestly this is the server you want to hire and build. Huge potential for hospitality because he made the difference. Quick friendly service and the food was HOT!! Absolutely perfect! Thanks Hunter!! Keep up the epic work!! The Keg definitely hires skilled folks!! Give this guy a raise!!

★★★★★
Local Guide
November 21, 2024

Great steaks, amazing mashpotatos, and excellent service from Damian, our server! A wonderful way to celebrate a birthday!

★★★★★
Local Guide
November 21, 2024

Its the most consistent cooked steak around Ask for med rare. You get med rare everytime Food

★★★★★
November 21, 2024

Margaret was INCREDIBLE, 10/10 beat service we have had at any keg in the area!

★★★★★
Local Guide
November 21, 2024

The restaurant was able to accommodate our allergies very nicely. The food and service was excellent.

★★★★★
Local Guide
November 21, 2024

The steak was maybe the best I ever had. My friends had different steak cuts and were all perfect. I definitely recommend this place Wheelchair accessibility: Yes

★★★
Local Guide
November 21, 2024

Oh no! They dont have mashed potatoes today! What would steak be without it? So frustrating!

★★★★★
November 21, 2024

Great night, good food and our server Matt made our night. Thank you.

★★★★★
November 21, 2024

Im never disappointed here. Always great friendly service and good food. All I can say is bring back the rye and ginger 2.0

★★★★★
Local Guide
November 21, 2024

Our favorite steakhouse. The food was delicious, as always, and Mat was so nice!! A place you ll come back to again and again.

★★★★★
Local Guide
November 21, 2024

I was looking for prime rib which The Keg advertises, so I made reservations for Tuesday night - first time available was 6:15. Our waitress was Carollyne, who was very friendly and attentive. Prime rib classic that I had was perfect. My wife chose the blackened chicken which she enjoyed. Only drawback for us was the loud music. Softer music would have heightened the experience.

★★★★★
Local Guide
October 21, 2024

I ve visited The Keg Steakhouse in Burlington a few times, but last night s experience was particularly pleasant. The ambiance, as always, is fantastic inviting and warm. We started the evening with martinis at the bar, which added to the great setting and vibe. The service throughout the night was excellent attentive and friendly. The food was good overall, though I did find my teriyaki steak a little tougher than usual, which was a bit disappointing compared to previous visits. While it isn t a cheap night out, it s totally worth the money spent compared to other restaurant venues. The quality of the food, service, and atmosphere make The Keg a solid choice for a night out. We ll definitely be back!

★★★★
Local Guide
October 21, 2024

A Burlington institution, always reliable, good staff and good steaks... it wouldnt kill ya to turn the house lights up a bit though

October 21, 2024

They cut me off after 1 bottle of wine infront of a business meeting.

★★★★★
Local Guide
October 21, 2024

The best steak in the town.

★★★★★
Local Guide
October 21, 2024

Great food and service

★★★★★
Local Guide
October 21, 2024

We had the best waiter ever at this keg! He made the experience for us! Food was great, but service was too notch!

★★★★
Local Guide
October 21, 2024

Busy but quick service

★★★★★
Local Guide
September 21, 2024

Ive always had an overall good experience at The Keg restaurants.

★★★★
Local Guide
September 21, 2024

The food was fantastic! Everything cooked the way we requested. Paul was very knowledgeable & helpful - overall, a great night!

★★★★★
Local Guide
September 21, 2024

I had take out and of course the food was solid. The steak was amazing, mushrooms delicious, they re quite consistent with the quality of food they serve. My only issue is that the whipped butter I was given for my bread smelled rancid. Maybe it was what they added to it that made it smell but I found it extremely unpleasant. Wheelchair accessibility: The restaurant is accessible

★★★★★
September 21, 2024

Prime rib was delicious. My girlfriend got Sirloin Oscar which was also perfect. Our server was excellent. Everything was great.

September 21, 2024

This location has gone down hill ! Seating was a disaster! Food quality poor ! Veg served black ! Steak tastes Under cooked , small . Thrown back under grill came out like rubber Duty Manager aware didn t seem to care . Birthday celebration ruined! Sad to say after being a loyal customer for years I won t return! Two bad meals this year !

★★
Local Guide
September 21, 2024

Orders 3 steak diners for my wife s bday. Unfortunately, overall experience was a 4/10 for following reasons; 1. My wife s steak was supposed to be cooked to medium well, but unfortunately was cooked to medium rare. 2. All three double baked potatoes were dry, as they left too much potato in, instead of pulling out all the meat and mashing etc. 3. The bread was ice cold and cheese butter was gross, please give option to have regular butter. Sadly will be last time we order from Burlington Keg.

★★★
Local Guide
September 21, 2024

Our servers were good. Sadly, the food was not. The standards have gone way down, as have portion size. Also, I felt tricked by my steak. I asked what Oscar meant, the server said it came with scallops and shrimp in a hollandaise sauce, and pointed to it in the add-on menu. But the steak I ordered was called steak Ala Oscar, so one would assume it comes ON the steak, hence the name. When my bill came, there was an additional $12.99 on the bill for the Ala Oscar... Anyway, fair to say, I will not be going back...way too expensive for what was served. It wasnt even plated well. It looked like it had been thrown onto the plate.

★★★★★
Local Guide
September 21, 2024

Celebrated our 45 th anniversary today as we have done each year at the Keg ! Thirty five in Toronto and ten here in Burlington ! All the family and grandsons ! Great evening . Our server , Sarah was the best ! So congenially , handling all the orders and the four grandsons . Thanks again . John and Cathy and family ! Kid-friendliness: Four grandsons enjoyed the meal although not to sure about seeing my son having the lobster ! lol. Again , our server was great with them !

September 21, 2024

We always go to the keg, however this was the first time at this location. The food once again was great, no issues there. It was the service that was bad, we had to wait 30 minutes for our food to be ordered, an hour for it to arrive, then could not get a drink or water refill for two hours until we waved someone down, had to ask for a desert menu after the plates were taken and finally we ended up paying by getting up and taking the bill to the front. Awful experience

★★★★★
Local Guide
September 21, 2024

Our server Todd was fantastic! He was personable, kind and had a great sense of humour. I got the prime rib steak dinner and it was perfectly cooked, moist and well seasoned. Its expensive as youd expect the Keg to be, but what a great place to go for a nice outing every now and again!

★★★★
Local Guide
September 21, 2024

Food is always delicious here if you are looking for a nice steak dinner!

★★★★★
September 21, 2024

As always, I love it

★★★★★
Local Guide
September 21, 2024

We had no idea of the Happy Hour at The Keg! What luck! We had a wonderful voldka martini with olives to start. The bartender was amazing. I was exhausted just watching him! The appetizer of tuna tartare was fresh and delicious. We moved on to the prime rib sandwich, which was excellent (the aus jus was a bit weak). Wayne had a hamburger that he found so moist. It did look wonderful! I will be hitting up the happy hour more often. Great dinner overall!! Parking: Lots of parking behind. Wheelchair accessibility: Very accessible.

★★★★★
August 21, 2024

Hillary and Roy, Thank you very much for the amazing service. My husband and I ordered a streak each and although they were both a little chewy (and we were running out of time to get back to the kids) the Manager Roy was adamant to make sure we left happy. Our server Hillary made a wonderful recommendation on our wine and she was very sweet and attentive. We are very glad we chose the Keg to spend our 3 year anniversary :)

★★★★★
Local Guide
August 21, 2024

Food was fantastic, wait staff made sure the kids were served promptly. Knowledgeable and personable staff. Vegetarian options: Vegetarian Sheppard pie and chickpea meatloaf options as mains Dietary restrictions: Identified gluten-free options on the menu

★★★★
Local Guide
August 21, 2024

Went here with a friend as I was ranting and raving about their nachos. Shes never had them before, and theyre literally the BEST nachos youll ever have in your life. Seriously, not kidding. Order it with the beef, you wont be disappointed !

★★
August 21, 2024

We come here a lot. The Keg has always been a favourite of mine. Tonight we went for my 40th birthday. I have to say this was the WORST service we have ever had anywhere. I don t even have words for how disappointed I was tonight. My reservation stated it was my birthday.. not once (During being seated or greeted by our waiter) were we asked if we were celebrating anything special. We waited an hour for appetizers.. another hour before we were asked for our orders (despite our waiter walking right past our table multiple times) then waited for at least another 45 minutes for our mains to come out. I ordered the steak and lobster.. my meal came without lobster. This was the last straw. I finally asked to speak to the manager, who was very nice. And just basically told him how disappointed we were with tonight s service. He said he would take care of it and was apologetic, but at this point the mood was already ruined. There was no acknowledgement from our server at all. A couple things were removed off the bill.. which is a nice gesture, but not what we were after. All in all this was just such a disappointing night at the Keg. We won t be back to this location any time soon.

★★★★★
Local Guide
August 21, 2024

The best Keg service and food I have experienced. Our waiter, Jason was very impressive. Everything came out fast, hot and perfect.

★★★★★
August 21, 2024

Attended the Keg for an anniversary dinner, which I had indicated on our Open Table reservation (option to select if and what you are celebrating). The staff congratulated us on our anniversary upon arrival, which made the night special. Our server Andrew was amazing. Very quick, knowledgeable, and made the effort known re: an allergy. One of the best dinner experiences I have had.

★★★★★
Local Guide
August 21, 2024

Never been to The Keg before being a Yank. However, excellent establishment. The service was superb and the food not too bad. The Canadians are lucky to have such an option.

★★★★★
August 21, 2024

Love The Keg! Steak is always cooked perfectly and never disappoints! Our favourite restaurant! A little on the pricey side but you get what you pay for!

★★★★
Local Guide
August 21, 2024

The salmon was a perfect medium, and our waiter was the absolute best.

★★★★★
August 21, 2024

Great Food, Fantastic Service. Never a bad meal at the Keg

Local Guide
August 21, 2024

Horrible experience, me and my kids visit this location we got the nachos with chicken (always are starter) well this time around was horrible we ordered the nachos and when we got then they had the longest black hair which was disgusting. We let the server know and the manager came to over and ask if we like something else I was over it but the kids was hungry so I said no we won t get any nachos we just order entrees so we did and by the way it was my daughters birthday in two days so we was out for that special occasion. When the complimentary bread came out it was hard as a rock, so we asked for another the waiter got us another but he seemed very annoyed with us. When the manager offered us something else of the menu we just did entrees the waiter told us no we couldn t get the entrees so I advised him to get the manger again and he said that s fine, we waited for over 45 mins and our food, it didn t not come, and the waiter never came back to check on us so we just got up and left, we did advise the manager the wait was to long and we had more arrangements to attend to. I have been to many Keg locations and this is definitely the WORST location.

★★★★
Local Guide
August 21, 2024

We had a wonderful dining experience. We were celebrating the engagement of our daughter and chose The Keg for them, I am a vegetarian and have not frequented this restaurant. I checked the menu before making a reservation and there were a few choices for me, so we booked. The blackened chicken and the filet were fabulous. Lindsey, our waitress, made the night great. Thank you. Vegetarian options: My original order was for vegetarian shepherds pie, but that was not available and chose the meatloaf which I found very salty and did not like the Chipotle sauce.

★★★★
Local Guide
July 21, 2024

Always gave enjoyed my steak at the keg. They make it just the way you ask for UT yo be cooked. Their fresh baked bread with garlic butter is another reason I enjoy going there. There is one suggestion I would love to give them ...please dont stuff the steak plate with the fries if that Id the side order as it takes away from the experience of eating a good steak at a classy place. For that one moment I felt I was at mid market franchise steak house. Serve it as elegantly you can with fires on a side plate . Nonetheless I love this place, their choice of IPA and the wines they serve.

★★★★★
July 21, 2024

Everything was great

★★★★★
Local Guide
July 21, 2024

Grace h did a great job tonight and made my family members birthday very memorable. I was very happy with the drinks and food and having members of the table with complex allergies everything went so smooth. I highly recommend the Keg and its service to any potential patron

★★★★★
Local Guide
July 21, 2024

Tasty steak and appetizers.

★★★★
Local Guide
July 21, 2024

Best place for steaks around. Good place to celebrate special times. Well over priced. Menu is larger now with more stuff to choose which is great.

★★★★★
Local Guide
July 21, 2024

Baseball sirloin, that is all.Excellent service, lovely staff (especially the hilarious Steph and her hunky husband Matt), the freshly charred meats delicious (baseball sirloin is highly recommended), but be wary of the drinks as theyll creep up on you and next thing you know youre on your 3rd bottle of Malbec, your wife is drinking straight from the bottle, the aforementioned staff is now horrified (see attached picture), and nobody is bringing you that free slice of Billy Miner pie (so good) because you said BIRTHDAY too loudly when they asked if your visit tonight was a special occasion. Restaurant: 4.5 STARS Steak: 5 STARS My Wife: 2.5 STARS

★★★★★
Local Guide
July 21, 2024

Consistent

★★★★★
July 21, 2024

We loved our dinner tonight for our wedding anniversary. Andrew is an exceptional server who enhanced our dining experience with attentive service and a friendly demeanor. He anticipated our needs promptly and offered excellent recommendations. His knowledge of the menu and genuine enthusiasm made our visit memorable. Andrews professionalism and hospitality truly stood out.

★★★★★
Local Guide
July 21, 2024

My dad visited for 2 weeks and wanted to eat here 4-5 nights within that time frame. The service is good, the vibe is nice and the food is tasty. The fries could be better and crispier but overall a good dinner guaranteed.

★★★★
Local Guide
July 21, 2024

Made the mistake of not making a reservation, thinking it was a Thursday evening , but were lucky to get patio seating. The staff was wonderful.

★★★★★
July 21, 2024

Never disappointed here. Food an service is amazing.

July 21, 2024

The wait for the meal is very long and the tip is added without the guests knowledge. I do not recommend it!!!! Food average:/

Local Guide
July 21, 2024

Closed earlier than close hours stated on Google Maps. Waste of a drive.

★★★★★
June 21, 2024

Food was top notch, the staff are pleasant and efficient. Cant wait to go back!

★★★★★
Local Guide
June 21, 2024

Fantastic staff and food.

★★★★★
Local Guide
June 21, 2024

Great food and service. The lighting is a little too subdued.

★★★★
Local Guide
June 21, 2024

Had the peppercorn steak. The steak was nice tasting. I was just disappointed by the amount of fat on the steak. Ide say it was about 1/4 of the entire 12 Oz streak. Other than that, everything was great.

★★★★★
June 21, 2024

Andre was a wonderful witty server! We loved having him ad he fun and knowledgeable. The food was perfect! Even though we live in Hamilton, we prefer the Burlington Keg for its consistency Parking: Parking is good.

★★★★★
June 21, 2024

Had a great experience at the Keg. It was our first time there and our waiter Andrew was amazing. We even had a Billy Minor Pie for our occasion, on the house! Thanks again! Highly recommend!

★★★★★
June 21, 2024

To bad it is so expensive and every time we go is more money and less food on the plate

★★★★★
June 21, 2024

Not only were the evening specials delicious but our server Andrew went above and beyond to make sure we had a lovely experience.

★★★★★
June 21, 2024

Chad was our waiter and hopefully we will have him again when we go back for my Birthday in January we both had the bacon wrapped filet minion which was out of this world

★★★★★
Local Guide
June 21, 2024

So good. Food is too expensive out to eat in Biden/Treuterd North America 3rd world.

★★★★
Local Guide
June 21, 2024

A great steak. Always cooked to perfection and friendly attentive staff.

★★★★
Local Guide
June 21, 2024

The place is excellent, the atmosphere and vibe is absolutely awesome. Im vegetarian so there are less options for me. But I loved the experience.

★★★★★
Local Guide
June 21, 2024

Great date night with my lady. Service was wonderful. As were the beverages. Dinner was awesome, I would only critique that I think my medium rare strip loin, was undercooked at rare, possibly less... slightly less desirable for me but I still enjoyed it. Ended with a shared Billy Miner Pie, delicious.

★★★★★
Local Guide
June 21, 2024

The food was amazing. 5 stars from start to finish.

★★★★★
June 21, 2024

Way above average staff. Many restaurants could take their training from the Keg staff. From the kids at the front desk that seat you to the several servers that brought our dinners, this place continues to be first class. Food, service, atmosphere, experience, all top end! Kudos to management and ownership who hire good staff, train well, and hopefully enumerate well. Cheers.

★★★★★
Local Guide
May 21, 2024

great service and atmosphere

★★★★
Local Guide
May 21, 2024

I highly recommend the Pistachio Crusted Salmon! The staff are very pleasant and accommodating.

★★★★★
May 21, 2024

Superb. Steaks were just perfect and staff very accommodating.

★★★★★
May 21, 2024

Great food and service

★★★★★
May 21, 2024

Celebrating two family birthdays. A great evening.

★★★★★
Local Guide
May 21, 2024

The Keg is always a good meal and service. This one is always busy so make sure you get a reservation.

★★★
May 21, 2024

great food, decent service. however, we came in with $100 gift card and our bill was $92, of course we tipped what was left on the gift card because we didn t have any extra cash on us. while paying, our 2 servers stared at the machine while we paid and when we put in the tip amount they proceeded to look at each other and start laughing and rolling their eyes. i understand we tipped under 15%, but as someone who has worked at restaurants for almost my entire working life, one of the main ideas in the serving industry is that you don t watch the machine while the guest is paying. what did you want us to do ask you to add $5 onto our bill and have them tell us they couldn t do that? it was incredibly unprofessional and rude and if we would ve known they were going to act so arrogant we wouldn t have tipped at all. after this, they handed us our gift card with a smug look and said there s 34 cents left on that - no thankyou, no have a good night, nothing. then proceeded to say thankyou so much! have a goodnight to our friend who tipped more.

★★★★
Local Guide
May 21, 2024

The top sirloin steak was delicious and perfectly cooked, showcasing excellent seasoning and preparation, but cold garlic mashed potato and not tasty vegetables on side! Overall, the steak is highly recommended, but the sides could use some improvement.

★★★★★
May 21, 2024

It has been quite some time since I attended The Keg. The service was impeccable, and our server, Andrew, went above and beyond. I Excellent experience, can t wait to come back!

★★★★
Local Guide
May 21, 2024

We have always enjoyed the Keg but our last dinner there was not stellar. Normally the Keg is our go to place.

★★★★★
Local Guide
May 21, 2024

We celebrated my 65th birthday with dinner here, and absolutely loved it! Excellent, attentive, and friendly service, delicious food, comfy booth, and we could hear each other well to carry on conversations. The free Billy Miner pie for my birthday just put the icing on the whole thing! I enjoyed it with an Irish coffee. I highly recommend it! >^..^<

★★★★★
Local Guide
May 21, 2024

Thoroughly enjoyed the whole experience! Great, friendly, prompt service, delicious food with good sized portions, comfy booth to sit in.

★★
May 21, 2024

Yesterday my family and I went to this restaurant. Weve always liked their service and food. Yesterday the staff helped us by combining our two reservations into one table, and our waiter was very good and friendly as always. However, when we were served our dishes and started eating, we realized we were missing a plate for sharing. I raised my hand and asked another waiter for help, but he responded in a somewhat unfriendly manner, asking, What do you want? When I explained that I needed a plate, his reaction was one of annoyance. He took a plate from another table and threw it onto ours. It was an uncomfortable moment for everyone at the table, but we didnt want to ruin the evening and continued with our dinner. At the end of the night, I approached the manager and told him what happened. I emphasized that we didnt want to cause trouble, but its important for service staff not to react this way, as it can spoil a family gathering.

★★★★
April 21, 2024

Food was really good, option for grass fed meat is non existent. No organic options. Price is what you d expect from the keg. A little loud, but lighting was nice.

★★★★
April 21, 2024

Food was very good so was the service

★★★★★
April 21, 2024

Theyre steak and salmon are always delicious

★★★★★
Local Guide
April 21, 2024

Nice staff. Good food

★★★
Local Guide
April 21, 2024

Great tasting food, portions are medium, but the flavor makes up for the premium price. Hostess and server were amazing. Very kind and attentive. Atmosphere was great but we were soon surrounded by other guests when we got served our entrée so it was difficult to carry a conversation over the sound of many guests talking around us.

★★★★★
April 21, 2024

Absolutely perfect meal. Food was unreal. Service was excellent! Food : 5/5

★★★★★
Local Guide
April 21, 2024

As expected the Keg delivers their steak menu like a fine art. Always consitant No surprises. Burlington Crew were great. Food : 5/5 |

★★★★★
Local Guide
April 21, 2024

Helen was amazing for our family of five. Food was great and everyone enjoyed it. Only downside was realizing we should of came there for every birthday. Goodbye other places hello The Keg

★★★
April 21, 2024

I have dined at several different Keg restaurants many times. More recently I have found the Burlington Kegs kitchen to be struggling. For example, I typically order the same menu item cooked the same way but it has arrived either under or over cooked each time. As well, people at my table who ordered the same steak cooked the same way have had one arrive undercooked and the other overcooked. I have also had the incorrect side arrive on my plate and/or an additional side that I didnt order. These are not end of life issues but they do point to inexperienced or overworked kitchen staff. And, it has encouraged me to try some other restaurant options. I will add that the service part of the Burlington Keg experience has continued to be exemplary.

★★★★★
April 21, 2024

Servers Fird and Todd were amazing and super friendly and host Taitum was terrific and accommodating definitely coming back:)

★★★★★
Local Guide
April 21, 2024

It is what you expect from the keg! Good location

★★★★★
Local Guide
April 21, 2024

Good service good food only place to eat steak away from home.

★★★★★
April 21, 2024

Paul provided some of the best service we have ever received anywhere. He was attentive, knowledgeable, friendly, and made everyone feel right at home. The food was amazing! Peppercorn NY strip was perfectly cooked. My son loved the garlic mashed potatoes so much!

★★★★★
April 21, 2024

Never disappoints !

★★★★
Local Guide
April 21, 2024

This was our 2nd time dining at this particular location. Like our first time, we stopped here for our final dinner out in Canada before heading home and was not disappointed. Steaks came out perfect which can be hit or miss when I have dined out at other reputable steakhouses, not named The Keg in the past. It is just nice to find a place that is consistently good when traveling.

★★★★★
Local Guide
March 21, 2024

By far the best steak Ive ever eaten! It was perfectly cooked and soooo tender it melted in my mouth. The staff were awesome, friendly and courteous, and best of all, no long waits for refills. The Keg will always be my go to place for an awesome steak!

★★★★★
Local Guide
March 21, 2024

Had a really nice dinner for my girlfriend s birthday dinner with her family. Service was fantastic and paid attention to detail! Was a great Enviroment, the staff was so nice and pleasant to be around. Our server I think his name was Jared is an amazing dude class act of person. Always checked up on us and made us feel at home. Food came out perfect not a complaint! It was an excellent time and I will be back! Recommend this place to all!

★★★
March 21, 2024

Food was decent for the most part. staff was pretty friendly. Table was way too small, made it awkward to eat. Servers did not clear salad plates before entrees arrived. Do not like tipping options on payment machines. Food : 4/5

★★★★★
March 21, 2024

Our server Mark was absolutely amazing. My husband and I had the Keg Burger, and it was the best burger I have ever eaten. You can always tell when the person that cooks your food actually loves what they do for you because you can taste it in the food. I didnt get the name of the chef, but I did tell Mark to let them know how much we loved our food. Greatly appreciated.

★★★★★
Local Guide
March 21, 2024

Steaks were fantastic!!. And Cynthia, our server was amazing, friendly, and accommodating.

★★★★★
Local Guide
March 21, 2024

Service was amazing, very efficient and kind. The lobster tails were delicious. My boyfriend enjoyed the New York striploin as well with the garlic mashed potatoes. And we also very much enjoyed the free starter bread! Definitely would come back. Very much worth the prices you re paying.

★★★★★
Local Guide
March 21, 2024

I ve never had a bad experience here. Last time I was here, I came with my mom and my baby. The staff took the time to entertain my baby, and accommodated us with seating. Steaks cooked to perfection.

★★★★★
Local Guide
March 21, 2024

The steak was delicious.

★★★★★
Local Guide
March 21, 2024

Top shelf Great Service...always consistently great food. Victoria was a great server. Food : 5/5

★★★★★
February 21, 2024

Compliments to the kitchen staff, Sheila, and the manager for making our anniversary so special.

★★★
Local Guide
February 21, 2024

Would love to try this location! Even to first have a drink and check out the ambience. Always enjoy The Keg. Supposed to close at 10:00pm but at 9:27pm the doors were locked. I understand small independent restaurants and little mom and pop pubs often close early to save money, but never thought a place as prestigious as The Keg would spontaneously close early and with no way for customers to know -- particularly those of us who drive 15 mins to get there.

★★★★
Local Guide
February 21, 2024

Sometimes/usually packed... sometimes good... sometimes off... sometimes great!! Sometimes... ... ... Overall... will return again. Its probably not easy dealing with massive line ups, orders a big menu etc!!

★★★★★
Local Guide
February 21, 2024

As a vegan, its always a little shady going to a steak house however the Keg has two delicious vegan options that are phenomenal. I also ordered a side of mushrooms and they gladly prepared it in oil instead of butter. Very accommodating place

★★★★★
February 21, 2024

Great atmosphere very friendly staff and amazing food! Kid-friendliness: My son is 9 and had a great time loves his steak. Food : 5/5 |

★★★★★
February 21, 2024

Great keg location, consistent with others I have been to. Lobster tails and crab cakes are a must, dessert was also great. Would come back!

★★★★★
Local Guide
February 21, 2024

great steak dinner,great service!

★★★★★
Local Guide
February 21, 2024

Went for my wife s birthday! Staff and service were great as always. The steak was better than ever.

★★★★★
February 21, 2024

Sophia was absolutely wonderful. She was so welcoming and attentive to us, she really made our experience at the keg a 10/10. Each time I go back I hope to sit in her section, one of the best servers I have ever had!

★★★★★
February 21, 2024

Came in for a dinner with some friends and had such a lovely time. Jeff was our server and he helped create such a fun atmosphere and his recommendations were amazing!

★★★★★
February 21, 2024

Food and service were great. Jeff was our server and he definitely elevated our dining experience with his menu knowledge and personality!

★★★★★
Local Guide
February 21, 2024

Always great

February 21, 2024

Took some guests for a meal at the Keg Burlington back on Dec 10, 2023. I have decided to post this now as the corporate office in Vancouver has not answered my calls. We had the Prime Rib Dinner and our guests had the 7oz Filet dinners. Our guests seemed to enjoy their dinners however our Prime Rib Dinners were unacceptable. Tough, chewy, sinuey, completely void of taste. The broccoli was cold and hard as a rock, as if it had never been cooked. I was too embarrassed to complain in front of our guests so I let it go. So if someone from the Keg reads this, your customers are important, no one wants overpriced, tasteless, chewy food.

★★★★★
February 21, 2024

This place is a slice of heaven

★★★★★
February 21, 2024

We decided last minute with no reservation and it was busy, waited only 15 minutes and they sat us in the dining area, the service was excellent always making sure our glasss were full the food was perfect nice and hot and cooked to perfection.It was truly a magic night out for dinner! Thank you to The Keg.

★★★★★
Local Guide
February 21, 2024

Best experience here for my birthday - the entire group was pleased. Food and service were top notch - Will be back!

★★★★★
Local Guide
February 21, 2024

Outstanding service and food

★★★★★
Local Guide
February 21, 2024

Never had anything that I didnt like.

★★★★★
Local Guide
February 21, 2024

Our server Kyle was amazing! Our dinners were delicious! Celebrating 2 Aquarian Birthdays so the dessert was enjoyed by all.

★★★★★
February 21, 2024

Amazing food everything was cooked perfectly! Our waiter Chad made our Valentine s Day diner a 5 star experience! honestly one of the best dinner experiences we have had in years!

★★
Local Guide
February 21, 2024

Ordered takeout today and was shocked at some of the portion sizes! The biggest disappointment was the Billy miner pie. It was half the size you would get dining in.

★★
February 21, 2024

Not happy with the service at this location. Made a reservation for a table at 7:15 only to find out when we arrived that our table was given away to another person that showed earlier. They then tried to seat us in the bar/lounge because our table was given away. When you make a reservation and go through the time to confirm it should be for the dining area not sitting in the bar to enjoy a nice quiet meal. We always love coming here and have never had this happen however we then had to wait additional 30 minutes after our reservation. The staff at the front then tried to say that when making a reservation it s not specific to dining area however I believe the bar lounge should be for those that don t make the effort to make a reservation.

★★★★★
Local Guide
February 21, 2024

Dining at The Keg is always a delightful experience that never fails to impress. The exceptional service and consistently high-quality food make it a top choice for a satisfying meal. My go-to dish, the prime rib, cooked to a perfect medium, was a lean and tender delight. Despite my initial concern about the remarkably low fat content (see the photo - I like and expect fatty prime rib,) the well-seasoned meat and flavourful au jus hit all the right notes. The Kegs attention to detail and delicious offerings truly make it a standout dining destination.

February 21, 2024

Booked a month and a half before Valentine s to get a card table to sit at. Absolutely no ambiance! Potatoes resembled slop, meat was not cooked to order and side dishes were not served as per menu. Very disappointed!

★★
February 21, 2024

Noisy table next to stairs. Felt like I was in Tim Horton s. 8 ounce top sirloin tough and grissly. Broccoli bland. Iceberg wedge outstanding. Potato excellent.

★★★★★
January 21, 2024

Ive always used the Keg as my goto, extra special dinners, be it business or in this case a very special friend I once proposed to 40 plus years ago. My 1st proposal, my 2nd proposal I married someone else. My lesson even though my romatic adventures have included the Keg, never settle for second best. I moved in with my future wife 2 weeks after walking away from my first love after being told no. Ive been separated from my wife of 26 years, we split in 2006. Oh well, I reconnected in 2016 with the one. She was divorced, single from 08 to 14 and remarried. Dam missed my opportunity. I took my very special friend way back when I was in my 20s. Recently I have made our christmas present to each other dinner at the Keg. She brings her daughter, we exchange gifts and enjoy a wonderful meal. I will wish or friendship will last forever, always including the Keg each christmas aswell as other times we go out for dinner. Lol she can never hold against me a bad dinner. My last words on this topic, Dam the lobster was INCREDIBLE, so sweet and delicious, prime rib a perfect medium rare. Thanks for the memories. Looking forward to the next time. Cheers

★★★★★
January 21, 2024

Went here for my birthday dinner, and the food was amazing! Was sad to hear that the brie is taken off the menu! That is definitely a downfall. I felt the atmosphere to be ok. It was hard to get by tables because all the tables are so close together. I felt the restaurant to be open concept and not very private for romantic dinners. The service was amazing though!

★★★★★
Local Guide
January 21, 2024

Always great food, great service. Its always a little too dark for me, though. Prices have definitely gone up. I would prefer maybe just a touch more light.

★★★★★
Local Guide
January 21, 2024

Our server, Matt, was fantastic; the food, decor, and atmosphere were perfect. It was hard to eat on the oval table. There were no hangers for our coats; we were setting far from the door, but it still got so cold every time it was opened. Reserving the table was very easy the staff was very friendly. Overall, it was an excellent experience.

★★★★★
Local Guide
January 21, 2024

Tried, tested and true... The Keg will always be there for you.

★★★★
Local Guide
January 21, 2024

A surprisingly friendly sce with terrific service and very good food. Their prime rib is excellent!!! Food : 4/5

★★★★★
Local Guide
January 21, 2024

Have been here in the past and it was terrible, I decided to give it another go, glad that I did, not sure if its new management but the food was fantastic!

★★★★
January 21, 2024

Parking: Excellent. Kid-friendliness: Lots of colouring sheets & pencils to occupy young minds. Food : 4/5 |

★★★
January 21, 2024

We went to the Keg for our 9th year anniversary. They did not ask us if we were celebrating anything. You go to The Keg to celebrate.. Front desk asked if we had a reso Not very professional. Had a little bit of attitude when I said no. Its a Sunday at 8PM and not busy. We got seated at the back where the windows and patio door were. It was freezing! Food was decent and the server was a sweetheart.

★★★★★
Local Guide
January 21, 2024

Michelle was our server, and they were phenomenal. Timed perfectly and never felt rushed.

★★★★★
Local Guide
January 21, 2024

Always delicious! My husband and I tried the shareable sides this time - the Caesar brussel sprouts, keg Mac n cheese, and onion rings. We ordered too much food but it was all amazing!

★★★★★
Local Guide
January 21, 2024

Havent been to keg in years, they upped their game

★★★★★
Local Guide
January 21, 2024

I recently dined at The Keg Steakhouse & Bar and had an exceptional experience. The steak was perfectly cooked, tender, and full of flavor, while the calamari appetizer was a delightful start to the meal. The ambiance was cozy, and the staff provided attentive service, making it an enjoyable dining experience overall. I highly recommend The Keg for a great steakhouse experience.

★★★★★
Local Guide
January 21, 2024

Great service, great food..

★★★★★
January 21, 2024

Great steak and lobster like always fine dinning at its best, and we even took kids. Went well, kids loved it Kid-friendliness: Brought kids a starter to keep them busy, and their meal came with ice cream

★★★★★
Local Guide
January 21, 2024

One of the few chain restaurants that is always consistently good and worth every dollar. The steaks are amazing, and the drinks are actually well made. Highly recommend

★★★★
January 21, 2024

We went to the Keg and I had some issues with the food. The manager and waiter were fabulous and took care of the problem. The waiter was extremely nice and in the end I was very happy about how I was treated. I dont complain much but they made me feel at ease . Its what you expect from a good restaurant

★★★★★
Local Guide
January 21, 2024

Perfect experience from start to finish. Atmosphere, service, and perfectly cooked food. Dietary restrictions: Easy to navigate menu for a gluten avoiding Celiac. Good selection of choices and knowledgeable staff.