Firehouse Subs Burlington Brant & QEW in Burlington
1220 Brant St #2C, Burlington, ON L7P 5C6, Canada
About
Visit our Firehouse Subs restaurant in Burlington. Our sandwich shop specializes in hot subs made with premium meats and cheeses, steamed to perfection, then piled high on a toasted private recipe roll. Our menu will surely satisfy your appetite! Founded by Firemen. We are passionate about giving back to our communities through our flavourful food and heartfelt service. Takeout, delivery, and catering services are available.
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The food is fantastic as always, the service is even better! Huge shoutout to Raj and Nikki for being superstars! Keep up the good work guys
I got the smokehouse beef & cheddar brisket and it was good but not as great as other firehouse locations I’ve ordered from I went around lunch time and there was still decent seating but I did notice some tables weren’t wiped down so I ended up eating in my car and the serving cutout where you are handed your order was quite cluttered and had a lot of food bits and crumbs which was gross to reach over to grab my sub I understand it was the “lunchtime rush” but the place wasn’t that busy overall 3.5 out of 5 though that could go up a lot with just a little more housekeeping.
Been visiting since their early opening date. Never had a problem with their subs. Staff are so great here. Only problem I've had is ordering on their app for pickup a few times - just said it was offline. Had to drive to Appleby to pick up an order. (Was sick and didn't want to stand around inside waiting.) Easily the best sub location in Burlington for a big meal at a good price.
Below average overall. Tried their steak and cheese sub, the bread was kinda stale and chewy. Not worth the $15 for a 7 inch sub.
By far the BEST hot sandwiches. The beef and cheddar brisket is pure YUM 😋 the pickle is the cherry on top. The staff here are all so friendly, the area is always clean. My kid loves the firefighter hats too! The App is also super easy to use! I get notifications whenever there are deals and the points go a long way!
First time coming to firehouse. What an exceptional experience. The staff is above and beyond pleasant and helpful. Delicious fresh food. Definitely will be coming back.
My god this is the best big name sub place, would recommend not to eat the meatball sub in the car but 100% worth the mess amazing (January 2024) 2nd review Today I had the Brisket Sub, was absolutely amazing 10/10 and my mom had the Canadian Turkey Club she absolutely loved it, great service! Served us the Food at the table, gave a great recommendation to my mom, but… the Atmosphere it is still cool and creative but there definitely needs to be more cleaning on tables after customers get served and little messes on floors. But still the best sub place in Burlington and will be coming back way more often and thanks for the fire hat that was definitely meant for a child 🤭 (May 2024)
FINALLY!!! 🙌🙌🙌 A warm Pastrami and provolone sandwich on a toasted sub worth praising 🙌🙌🙌 We also had the chance to chat with the owners that were on site greeting everyone that walked in and it was an extreme pleasure to meet them. A husband and wife team that are TRULY genuine, personable, upstanding and care about their product and patrons. They’re the kind of people ANYONE would want conducting business in their community and EVERY franchises dream team. The place was so SQUEAKY CLEAN that if you dropped your food on the ground you would apply the “10 second” rule. Great subs and great people which makes it so easy to want to go and support. Can’t wait to go back and try the Smoked Meat Sub and a few other subs I was torn on getting.
Easy to order and an excellent promotion. My order was available as promised and completed accurately.
Good, but $20 for a sub !! I guess thats Canada now.
Delicious and friendly environment
Far better than Subway. Got a hook N ladder sub and you actually get meat on it! Quite impressed.
These guys make the best sub i have ever had.
Recently opened at this location. Good Food, super courteous service. Had their Veggie sub. Will visit again.
Very efficient restaurant full of kind employees. Thank you Shilpa for your hospitality!
Clean place, great food, the best service. Shelba is so wonderful!
I ve had really great subs from here, but today I went around 935, and it was closed? Hours posted say 10pm
Wow this place went down hill fast. I was here when it first opened and it was amazing and clean What happened it s filthy Atmosphere
The ambiance was cozy and modern. Overall, a great spot for sub lovers.
This was my first visit to a Firehouse Subs and I must say I was quite impressed with the service and food. I get the hype now.
So my review is solely based on our 2 recent UBER orders. First time, we received sauggy/wet almost bread and waited over an hour. It wasnt Uber as they were there early but the restaurant was still preparing the order. Now weve just ordered again and theyve been preparing the order for the last 35 minutes. I dont get it!
Ordered through Door Dash for delivery, the food was prepared exactly as ordered. The subs were fresh and tasted delicious.
The service and rate of service is extremely slow. Waited over 20 minutes. They brought 2 kids orders out 10 minutes apart, so by the time 1 was do e the other was extremely hungry. Our regular su s came 20+ minutes after the first kids order.
Good experience each time! Once there was a mistake on take out and the manager made it right by delivering the correct order and letting us keep the wrong order. This is my go to location! Good staff and great manager!
Great customer service. Food is always ready fast and staff is always smiling. This is my favorite location
I had the pleasure of dining at Firehouse Subs last night, and it was an experience I wont soon forget. From the moment I walked in at 8:30 PM on April 8, I was greeted by the kindest lady who went above and beyond to make me feel welcome. She patiently explained the menu and enthusiastically answered all of my questions, making sure I felt confident in my choices. When my food arrived, it was beyond perfect it was a culinary masterpiece. Every bite was bursting with flavor, leaving me convinced that it was the best food Ive ever had. Thank you, Firehouse Subs, for an unforgettable dining experience.
The service was so slow, the place looks like it hasn t been cleaned in days.
Decent subs but they are on the more expensive side vs competitor chains in the area. Ordering via a delivery app makes it not worth it due to the extra fees tacked on so would suggest pick-up only. While the sub was good, I dont think this will be a regular option for us due to the higher price point per person.
Ive gone here quite a few times, I live close by, I ordered a large sub with corned beef and pastrami today, a combo, and the meat was so fatty that it pulled away majority of the sub... like unchewable. I wouldnt complain but it was a $23 sub combo lol service always very nice, but this sub was unfortunately inedible
I recently visited firehouse subs and had an amazing experience! The service was top-notch, with friendly staff.who went above and beyond to make me feel welcome. The food was absolutely delicious too! I highly recommend trying their signature hook and ladder .The only small suggestion I have is to maybe offer more vegetarian options on the menu. Overall, it was a fantastic dining experience.
They take care of their customers. Will never eat at subway again. Great sandwiches
I had the most amazing sub . This place has the kindest workers. Thank you so much!
The food service was great! I placed the order for a deluxe sandwich platter and the snack pack for a small group doing training in our office. They were so kind and were able to accommodate us on such short notice. If you are planning on ordering please give them enough time to prepare. Sadly there was a snow storm and they still managed to delivered to us! The food was absolutely delicious and the dukes mayo and mustard is such a great pairing for these sandwiches. The packaging and presentation was well done. Even one on our team loved the sandwiches! Will definitely have to order two platters next time. Just great service and so thankful for there curiousness and a special thank you to the girl who did our delivery! Thank you!
I came here with my family. It was amazing very good, friendly, and the nicest workers.
Asked a server for a spicy recommendation and was told to try the Firehouse Steak and Cheese, which could be made more spicy. I expected to be asked what I wanted on the sub but was not. The sautéed steak lacked any real flavour, and all the remaining toppings were underwhelming, with the exception of the sautéed onions, which was the only positive to a very pricey and mediocre sub. Service was slow and the line of servers preparing the food was disorganized. I would expect more from an establishment which charges this much for a sandwich combo. Unfortunately will not be returning.
Good subs in general, smaller than they used to be, paid 28$ for 2 small subs!
Unprofessional behaviour of staff
I wanted to love the fact that another firehouse subs opened in the area but you royally screwed up a massive order of mine. 120 dollars to order subs for my room mates and soups for myself - no soups included in order. So I dont eat, just foot the bill. On top of that one of my room mates requested no onions (as in, she wouldnt eat the sub if theyre on the sub) and you not only put onions but seemingly put extra. I verified both requests to ensure it wasnt an error on my part. Please reiterate he importance of accuracy on large orders in the future but I wont be using this store again.
Always great food and service.
Ordered from skip and Uber eats. Both times, toppings were missing, even though both receipts clearly said which extra toppings were supposed to be on each sandwich. Way too much lettuce, bread wasn t even cut on the turkey bacon ranch, it just ripped apart. Steak and cheese didn t have onions. Club didn t have caramellized onions or peppers even though I asked for it.The taste is good but poorly put together and way too expensive considering these mistakes. Read the chits properly.
They re always out of stock for gluten free subs before 2pm. 3 separate times I drive to this location just for them to tell me the same thing.
Great food and service!! Always have an exceptional experience when coming here. Engineer is my favourite
I went to firehouse in Brant and the sub was fire I mean too good. It s was crispy, hot and on point. Got my order within 5 min. Staff was very polite as well and knows how to deal with their customers and helped me to pick a sub as I was confused what to order.Highly recommended
I absolutely love Firehouse Subs and I m so happy to have one close to home now! I ve been to the Brant st location a number of times and the service is always top notch.
Just had an amazing sub from firehousesubs. I tried the brisket with extra cheese and they were absolutely delicious. The staff was super friendly and knowledgeable about the menu.The service was top-notch. Gonna come back.
Best Firehouse experience I ve ever had! And perfect location
Very well kept. The place is kept really clean. Amazing and friendly staff, and sandwiches are nice and fresh. Will definitely come back.
The sub in this new location was good, as expected and as usual for this chain. If youre not familiar with the menu, its about $20 for a large with a small bottle of coke. Im using the hook and ladder sub as an example. Other subs will be a bit over that. Yes, its a bit much, but as long as the portions dont suffer from shrinkflation and food remains fresh, its a great sandwich. Im glad this location is open. The Appleby location is just too far. Service FHS is usually great and it seemed like it here. Ill update the review with more visits under my belt.
New and amazing! Thank you to the team at firehouse subs for always making it welcoming when we come in! They already know us by name. If they make any mistakes they are more than happy to make you a new sub. Couldn t ask for better service!
Excellent, thank you!
