Red Lobster in Burlington

2423 Fairview St, Burlington, ON L7R 2E3, Canada

★★★★☆
(3058 reviews)
Categories: Seafood restaurant American restaurant Crab house Family restaurant Restaurant

About

Taste the fun side of fancy at Red Lobster, the world's largest and most-loved seafood restaurant company serving high quality, freshly sourced seafood for the seafood lover in everyone! Whether it's a special celebration or everyday occasion, take your day up a notch by diving into delicious seafood at Burlington Red Lobster.

Website
redlobster.ca
Address
2423 Fairview St, Burlington, ON L7R 2E3, Canada
Plus Code
86W2+G7 Burlington, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Sunday
11 AM–9 PM
Monday
11 AM–9 PM
Tuesday
11 AM–8 PM
Wednesday
11 AM–7 PM
Thursday
11 AM–9 PM
Friday
11 AM–10 PM
Saturday
11 AM–10 PM

Services

Service options
Kerbside pickup Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Coffee Small plates Spirits Vegetarian options Wine
Dining options
Lunch Dinner Catering Dessert Seating
Amenities
Bar on site Toilets
Atmosphere
Casual Cosy
Crowd
Family friendly Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.2
★★★★☆
3058 reviews

Most Mentioned

server (60) biscuits (57) feast (37) buns (14) stuffed mushrooms (11) surf and turf (11) gift card (10) social distancing (9) all you can eat (9) lobster tails (5)
5 stars
1610
4 stars
822
3 stars
312
2 stars
135
1 stars
179
★★★★
October 23, 2024

Not the first time, and won't be the last. Pleased to see a whole new menu. Tried the salmon and fish&chips, both were delightful. Indica our waiter was great and very friendly. Always a pleasure dining here.

★★★★★
October 22, 2024

Loved the food especially the unlimited cheddar biscuits and the chocolate cake. We ordered the ultimate feast and it was served with scrumptious lobster tails.. overall loved the experience!!

★★★★★
October 15, 2024

The best part of eating at Red Lobster is their cheddar bay biscuits, served warm and fluffy in a basket. They have a vast menu of fish and seafood dish options, almost overwhelming to choose from. Many specials and deals to consider. Food was served fairly quickly. The atmosphere is family friendly. Service was excellent. The manager even came by and he was also friendly. There is a tank of live lobsters at the entrance.

★★★★★
June 18, 2024

We went for Father’s Day. Samantha served us with a smile. She was attentive even though they were very busy. She excelled at her job. The atmosphere was great, not overwhelming din of busy. The food was the best I have had at any Red Lobster perfectly seasoned.. We even got the special with a meal to go..The Margarita slider was so good three differing flavours with a unique combination. Even the manager came by. We will be back.

★★★★★
May 4, 2024

Amanda was the best server ever and she cracked the best jokes, my whole family wholeheartedly wish her well. Now let’s get to the food, amazing!!! Everything was so good and fresh, we enjoyed it so much and the drinks are the perfect amount of strong. I love it here

★★★★
March 9, 2024

Firstime experience. The Good: Service is super good,food is okay, Lobster tails were salty & bit rubbery. Shrimps 🍤 were dynamite. Loved it. Atmosphere feels like 90’s No problem there. The Bad: Butter for Lobster🦞tastes old purified butter. The Ugly: The drinks were so strong like syrup concentrate. Really really sweet. Will go again for special occasions.

★★★★
February 6, 2024

We were pleasantly surprised with our recent visit to this location. We had not been for over a year. The food was hot and delicious and served quickly. We enjoyed various appetizers and endless shrimp. Our server checked in regularly and provided prompt courteous service. The bacon wrapped scallops were amazing! Sign up at www.redlobster.ca for free appetizers and other great savings. We got 10% off with a code via text.

★★★★★
November 18, 2023

Special Occasion lunch. My child’s 30th birthday. At the end of our meal our hostess brought out this amazing ice cream dessert! A cherry on top! Great place to dine. I wish they had more restaurants close to where we live.

★★★★★
Local Guide
December 19, 2024

I love Red Lobster so much. You guys are always my go-to place for my birthday or anniversaries. The food and service is always amazing.

★★★★★
Local Guide
December 17, 2024

The waitress Jasmine was extremely helpful and also the lady at the door .

★★★★★
December 14, 2024

Last time I went here was over a year ago. I don t know what happened but something changed. This was the best meal at Red Lobster ever. Service was great too. Definitely coming back soon. Thanks.

★★★
Local Guide
December 7, 2024

lobster is good, staff is nice

★★★★★
Local Guide
December 7, 2024

The service was absolutely outstanding. Our server was Indika. He was so friendly, warm and so patient. My grandfather is hard of hearing and he was so patient and got down to his ear level and read off the whole menu and specials for us. Indika was so nice and enthusiastic about serving us with a smile. The food and drinks were excellent, I recommend the three flight Margarita and Atlantic Salmon, Lobster and Shrimp dish. If you go to this location ask for Indika you will have the best service and great conversation. Memories to last a lifetime.

★★★★★
December 7, 2024

Great food and service! We love coming here for dinner at least a few times a year!

★★★★★
November 30, 2024

Excellent service from Kaz, best we ve had in a while. Food was 10/10, every dish was cooked to perfection.

★★★★★
Local Guide
November 30, 2024

I placed a fairly large order for pickup, but a few items were missing. The manager, Stacey, was absolutely wonderful in resolving the issue, and my daughter was thrilled with the outcome.

★★★★★
Local Guide
November 30, 2024

Came her for my 5 year olds birthday with the family, because she said she wanted to try lobster. Service and good were good, and she enjoyed her bday there.

★★★★
Local Guide
November 21, 2024

Its been a while since I have been at a Red Lobster. But it was a great time and food. Left with a full belly of snow crab legs!! And our waiter was great, as well! Food

★★★★★
November 21, 2024

Excellent food, even better service. Viren (if Im remembering his name right) was an excellent waiter. He even brought my girlfriend and I ice cream free of charge, which, even if it was my birthday, was still very generous.

November 21, 2024

Just ordered through dash and the food was completely bland. Never wasting my money again here.

★★
November 21, 2024

Foods gone downhill, lobster was overcooked and flavourless

★★★★★
Local Guide
November 21, 2024

Nice place. Very good food and very good service too. Kid-friendliness: Yes. Wheelchair accessibility: Yes.

★★★★
November 21, 2024

The food was good, no complaints. Very nice employees always kind. The music is not loud so if you actually like to have a conversation with your friends or family, like a lot of sea food and like lower prices this is the place to go. Kid-friendliness: They are kid friendly, they gave them cute little menus with activities to do well there waiting.

★★★★★
November 21, 2024

I love everything about this place. My fiance and I came for dinner this evening around 5 and we had a great experience. The women at the door were extremely friendly and accommodating and our waitress Amanda was BEYOND amazing. We will be coming back and asking for her. Our food came out exactly how we asked and tasted even better than it looked. Thank you guys so much! Great job!

★★★★★
Local Guide
November 21, 2024

Absolutely tasty food

★★★★★
Local Guide
November 21, 2024

We have had a wonderful experience last night visiting this Red Lobster location. Red Lobster is always our one of the first choices for seafood dishes. We enjoyed their Basil Mahi fish dish along with ceaser salad, fried asparagus, and beverages. It was all good. We loved their hospitality and ambience. Our server was an awesome lady, very friendly, and caring. She made our night lovely and special. I would definitely recommend this Red Lobster location for your next dinner. Parking: They have a free parking lot around the property with plenty of spots. Kid-friendliness: They provide crayon and drawing paper for kids, they also provide high chairs Wheelchair accessibility: It is wheelchair accessible

★★★★★
November 21, 2024

Red Lobster is a true gem for seafood lovers! From the moment you walk in, youre greeted with a warm and welcoming atmosphere that sets the stage for a fantastic dining experience. The service is impeccable, with friendly and attentive staff who truly go the extra mile to ensure you have a memorable meal. As for the food, it s nothing short of extraordinary. The Cheddar Bay Biscuits are a must-try crispy on the outside, soft and cheesy on the inside, they are the perfect way to start your meal. The seafood is always fresh, with a wide range of options to choose from. Whether you re craving succulent lobster, crispy shrimp, or a perfectly grilled fish, Red Lobster delivers every time. The flavors are bold and satisfying, and each dish is cooked to perfection. I also love that Red Lobster offers generous portions, making it great value for the quality of food you receive. Their drinks and sides complement the main courses perfectly, and they have an impressive wine list to pair with your meal. Overall, I can confidently say that Red Lobster never disappoints. It s the ideal place for a special occasion, a casual meal with friends, or a family night out. I highly recommend it to anyone looking for delicious seafood, excellent service, and a fantastic dining experience!

★★★★★
Local Guide
November 21, 2024

Excellent food and service. Atmosphere could be better. Could use a little more light

★★★★
Local Guide
November 21, 2024

Prices are a bit steeper, and some menu changes have been made since our last visit but in general a great eating experience. A special shout out to our waitstaff.

October 21, 2024

Prices have gone through the roof, portions have decreased. Customer service poor . They have taken away many specials . A real disappointment from the way it used to be

★★★★★
Local Guide
October 21, 2024

Are at the Burlington location on Saturday. We always go off-peak hours. The host was friendly and happy to seat us quickly. Restaurant is clean and quiet. The menu is terrific. Amanda helped us with our order. She was friendly and helpful, answering questions about the food prep. We eat here a few times a year and have never had a menu item that we didn t love! But we just go for the Admirals Feast now many great dishes and no salad ;P It s pricy, but worth it.

★★★★
October 21, 2024

Red L is one of our fave places..we were delighted to read in the paper recently that they would continue to do business in Canada. With that, we headed off for our special meal. Extremely disappointed ..very poor quality salmon mushy and wet, reordered and still poor salmon. Husband s meal was tepid returned back hot and it was good. Manager gave us 20% off our server was brilliant at the end of the day, we still spent $76 I am truly so disappointed and rather sad as it was particularly a fave of mine. My husband does not like seafood. Well, I m really sorry to make this review public but necessary.

★★★★★
Local Guide
October 21, 2024

Its always an amazing experience at Red Lobster. The only restaurant around with delicious selections of fish platers. However, it was a bit expensive

★★★★★
Local Guide
October 21, 2024

Great Seafood place .

★★★
Local Guide
October 21, 2024

Great service. Prices are kinda high but food is delicious. Definitely a go to spot for anniversaries. Tip culture is atrocious aswell... no 15% option to tip, only 18, 20 and 22%.. outrageous considering the average dinner for 2 will be over 100$, so youre going to tip over 18$ for maybe a 30 minute stay and see your server 2 times... no wonder dine ins are failing... tipping culture is a joke.

★★★★★
Local Guide
October 21, 2024

Everything was really good! Our server was Indika and he was prompt, friendly and efficient! Thank you so much, we will definitely go again!

★★★★★
Local Guide
October 21, 2024

Very nice dining experience

★★★★★
Local Guide
September 21, 2024

We ate there this afternoon for our anniversary. We had an awesome server named Indika. Always smiling and happy to serve customers like us. We are very happy with the service and especially the food that we ordered. Great job Red Lobster team!!!

★★
September 21, 2024

The decor is tired and dated. The interior is dark and depressing. The lobster tank in the front foyer needs a good clean. Food

★★★★
Local Guide
September 21, 2024

Good shrimp and fish. So are salads. Great tasting biscuits! Nice friendly staff and service. Busy location. Parking: Limited parking spots. Busy on weekends.

★★★★★
Local Guide
September 21, 2024

I have to say it was a wonderful night out celebrate some birthdays with some good food and drinks the triple margaritas and lobster fest was great. The server, wish I could remember his name. However too was right fitting for this job. Just good at his job and enjoyed doing well too! Thanks team. NO complaints

★★★★★
Local Guide
September 21, 2024

Best Red Lobster around! Having a 70th birthday. And the manager was second to none!! I had a little issue with my meal. And he totally was amazing. Thanks Sony! Melissa

★★★★★
September 21, 2024

My partner and I go out to the Burlington Ontario location at least once a year for the past sixteen years (usually around her birthday). Weve only ever been treated wonderfully and the food has always been fantastic. Recently, there was an unexpected medical episode that happened in our recent outing. The staff were very accommodating and compassionate to the issue. They welcomed us back once things were clear and gave us an amazing dinner. Thank you so much to the staff of the Burlington location for everything youve done for us. You can be certain we will be back again. Dietary restrictions: I am a celiac. Though there are limited gluten-free options available, they were careful in confirming certain selections for me.

★★★★★
Local Guide
September 21, 2024

Love the fresh buns. Had the lobster and it was cooked perfectly. The service was very good always friendly. Parking: Around 100 car parking

Local Guide
September 21, 2024

Theres grilled shrimp, but its terrible Theres something wrong with the food. Its cold and not cooked well. Food

★★★★★
Local Guide
September 21, 2024

Food was fantastic. Those biscuits, I could have eaten 7 baskets.. but the lobster was the star of the night. For the girls , I highly recommend the purple glitter drink! Food

★★★★★
Local Guide
August 21, 2024

Great selection of seafood. All dishes that I tried were delicious. Great service too. Kid-friendliness: Kids menu, that include options with no seafood at all, which as great since my daughter doesn t appreciate seafood.

★★
Local Guide
August 21, 2024

Although the server atmosphere were good, I have to say my experience has left a bad taste... First of all it was my daughters 20th birthday! Our total for a family of 5 was $230+ We got food we didnt order, a side dish, although we didnt pay for it, after I mentioned it, it still sat on our table as if we were going to eat it, like they were doing us a favor .. (dont tell the manager we screwed up) Then the mussels, there was about 1/3 that were not cooked or open which could not be eaten and the ones that were tasted awful and had a lot of grissle. Not the way mussels should be. I found the rest of the food including the crablegsto be mediocre, the minced garlic was heaped on top of the legs in the shell and not in a bowl or on the side for dipping which would have made more sense... This made them very messy to eat. I think my daughter even cut the palm of her hand on one because they were so slippery. At the end my daughter did get a couple scoops of ice cream for her birthday that was on the house. I mean I suppose they couldnt mess that up. But then through the night we had one person up with stomach upset and vomiting and another person with it coming out the other end. So $250 worth of vomit and diarrhea... Sound like a good time?

★★★★★
Local Guide
August 21, 2024

We visited Red Lobster Burlington Location for dinner on Monday evening Our Server was Kaz First Impression at entrance was welcoming We ordered Cajun Crab Dinner and Coconut Shrimp Perfect temperature Perfect flavor Perfect Service 5 Stars Well Deserved Kaz was Super Efficient Keep up the good work

★★★★★
Local Guide
August 21, 2024

Well the good news is that this location and all Canadian locations are NOT closing. Which makes my wife and myself very happy. We love coming here. Please share that they are not closing. Food

August 21, 2024

Went to red lobster for my first time on August 3rd. Ordered the surf and turf shrimp, came home that night with food poisoning. I suspect from the shrimp cause the people I went with didnt order shrimp and they were fine. Rather disappointed for the price that the food costs.

★★★★★
Local Guide
August 21, 2024

Great staff. Good food. The only thing that could be improved is the size of the popcorn shrimp for $15. Biscuits were endless and yummy!

★★★★★
Local Guide
August 21, 2024

5 stars all day at this location. Its our go to.

★★★★★
Local Guide
August 21, 2024

As usual it was amazing. Unfortunately the crab we had ordered they ran out of but the crab that we did have was delicious. The best brussel sprouts Ive ever had in my entire life, highly recommend them. Our waiter he was just awesome. Cant wait to go back. Keep up the good work everyone.

★★★★
August 21, 2024

Food is good and fresh, even the service is excellent but the place is little bit darker

★★★★★
Local Guide
August 21, 2024

Hi its been a while since I was here. When I was the food was great. Fresh seafood all the time. Great experience for anyone who loves seafood. I recommend this place to the people.

July 21, 2024

Foods are not good. Its frozen foods

★★★★
Local Guide
July 21, 2024

Kid-friendliness: Lots of interesting alcohol free cocktails for the kids to try Food

★★★★★
Local Guide
July 21, 2024

Everything we had crab in it and it was sooo good.

★★★★★
Local Guide
July 21, 2024

Food as always was great, unfortunately we have to either travel to Burlington or Brantford to get it.

★★
Local Guide
July 21, 2024

Just not what it use to be. To bad.

★★★★★
Local Guide
July 21, 2024

The manager, Sony, was absolutely wonderful! I have anaphylactic allergies and he went above and beyond to keep me safe and provide a terrific experience. Thank you Sony!! You are terrific

★★★★★
July 21, 2024

We had a very enjoyable family dinner out at Red Lobster Burlington. It was their Crabfest promotion and the crab (and other food) tasted great. Special mention to our server, Viren, who really friendly and provided great service. Kid-friendliness: Very kid friendly and our boys loved it

★★★★★
July 21, 2024

Really good service and food chill and our waiter viren was such a nice and chill person to have this night the place was clean and I had a great night at Red lobster if I had the chance to go again I definitely would go .

★★★★★
July 21, 2024

Excellent thank you

★★★★★
Local Guide
July 21, 2024

Amanda made our experience seamless and amazing! Fantastic service!

★★★★★
Local Guide
July 21, 2024

Its my first time here, but definitely will not be the last one.. I love it, the kids were very happy with the sea food. The service is 10/10

★★★
Local Guide
July 21, 2024

Food was decent, service was good, the atmosphere is very lack lustre. The restaurant could use a huge update.

★★★★★
July 21, 2024

Great service tonight!! She was bringing us refills before we asked super fast with absolutely everything despite it being busy!

★★★★
July 21, 2024

It was our first time dining at any red lobster a family of 4. The food was amazing. It was so delicious. The clam chowder wasnt what I expected its my least favorite. We didnt enjoy it. The shrimp and lobster linguine amazing, the freshly baked biscuits amazing. The Bairdin crab legs amazing. The seafood stuff Mushroom amazing. The only thing that wasnt amazing was our server at the end. She was bubbly, polite and engaging. When we Tip her $10 her features and attitude changed. She didnt even say thank you for coming and hope you come again. Hence reason for 4 stars the amazing food kept you at 4 stars. Your server prevents you from getting 5 stars. Have conversations with your servers thats it not mandatory for customers to tip if gratuity is not included in the our bill. It was so disappointing that she was upset about our $10 tip.

★★★★★
July 21, 2024

Theyve delicious seafood and Theyve a very smooth taste cocktail

★★★★
Local Guide
July 21, 2024

Everything was excellent. The prices are quite reasonable compared to other restaurants that serve seafood, considering how much the prices of seafood have increased over the last few years. My only complaint is that the photo of the lobster tail that is on their online menu (I dont remember if it was also on the menu in the restaurant) is very deceiving. It looks as if they have split the lobster tail shell in half (vertically) opened it a bit, and made it so that a portion of the lobster tail sticks out. That bit of lobster that you see on top of the shell is what you get. That is the whole lobster tail. They have taken the entire tail (quite small) out of the shell and turned the shell upside-down, and placed the lobster tail on top of the shell. Other than that, all the food tasted excellent. Their seafood-stuffed mushrooms are excellent. We couldnt have asked for a better/friendlier waitress. We would definitely go there again. Parking: It had a good-sized free parking lot behind the restaurant.

★★★★★
Local Guide
June 21, 2024

I enjoyed food a lot and the best place to eat sea food.

★★★★★
Local Guide
June 21, 2024

Excellent food like always.

★★★★★
Local Guide
June 21, 2024

Very good - I was amazed to.know that some of the staff have been working there for - over 33 years providing this excellent service.

★★★★★
Local Guide
June 21, 2024

Staff have the patience of

★★★★★
June 21, 2024

Ordered the ultimate family feast but received just the ultimate feast $200 difference lol. Manager personally drove out the right order himself to my door and apologized. Utmost service !!!! Burlington location June 1, 2024

★★
June 21, 2024

Normally I love it, but on a gift card take out, one item not put in, and main entree burned (grilled ) so much it was awful and had to be thrown out. What a waste! If I didnt live out of town I would have returned it all. What a disappointment, as staff recommended it. Also salad greens so soggy and bitter, my own at home tasted better! Wish Id ordered something else.

★★★★★
Local Guide
June 21, 2024

Abby was an excellent server. Place was clean. Im not a seafood lover but it was a great experience

★★★★★
Local Guide
June 21, 2024

Amazing atmosphere amazing food! Loved this place prices have gone up and I miss having seafood options on the kids menu!!! I hope they bring back the crab legs and lobster!! But still love going there amazing teams

★★★★★
Local Guide
June 21, 2024

Colins service was excellent. Good food as always.

★★★★★
Local Guide
June 21, 2024

Great branch , delicious food, Excellent service, our waitress Suzan was exceptional, friendly and helpful Recommend Food

★★★
Local Guide
June 21, 2024

The muscle dish was absolutely very small The lobster dish comparison of the price is not too bad the shrimp is the small size not even the medium not good idea

★★★★★
Local Guide
June 21, 2024

Friendly service and great seafood. Havent been to this location for a while and as good as we remember it, excellent service and great Cajun level on the chicken pasta we ordered.

★★★★★
Local Guide
June 21, 2024

The best ever fathers day dinner in my all of fathers life. Made it special by our server Mr Kaz (Kazmi). His service, his insight about what to order & his humor made our night ver special. My daughter was treating me on this day & it turned out to be awesome. The ultimate feast, fish n chips, clam chowder soup etc everything was top drawer, and on top of it Kaz service, I wish I could give 10 stars

★★★★★
Local Guide
June 21, 2024

We just had dinner there tonight. Server Vanesssa was prompt with our food and checked in on us. Explained the new specials. Servers Vanessa and Viren were outstandingm Manager Stacey greeted us. Friendly staff!! Great atmosphere.

★★★★★
May 21, 2024

I went for lunch for my birthday with my 79 year old grandmother, Amanda was our server and she was the most genuine, sweet and accommodating waitress I have ever had. Thank you so much Amanda for making our experience so great!

★★★★
Local Guide
May 21, 2024

Good food. A little pricey.

★★★★★
May 21, 2024

such a great experience!! amazing service-like the best!!! Amanda is the BEST!! food was awesome as well :) we were in and out in an hour!!! Food

★★★★★
May 21, 2024

Came for lunch and was served by Amanda who was amazing! The best service I ve ever had at a restaurant, she had knowledge of the menu, speedy service and was just a delight overall. Food was fantastic. The tacos and shrimp were done splendidly. Great lunch!

★★★★★
Local Guide
May 21, 2024

Amazing food and service. Thank you Janice.

★★★
May 21, 2024

Food wasnt hot. Wasnt fresh

May 21, 2024

Lobster Restaurant Burlington location require an urgent renovations, Im wondering about sanitary issues having a old carpet in the entire dining area, probably management keeps this place almost in dark for clients dont notice that. I had dinner in there, food is over salty, lack of fresh seafood flavour. Not mention about dishes price, wow overpriced for the food is serviced at Lobster. why give 4 or 5 stars when it is not deserved it. Over salty food, really? and oily food, and overpriced, unacceptable.

★★★★★
Local Guide
May 21, 2024

What can I say it s Red Lobster This Kids Love it here

May 21, 2024

Completely unacceptable service. We reserved 2 weeks in advance for mothers day in anticipation of the busy day. We showed up on time for our reservation and did not get seated until an hour and a half later. We had a very young newborn in our group which made for a very time sensitive schedule. If you cant respect reservations then dont allow people to make them. We were not compensated for losing an hour and a half of our time. Completely ridiculous and we wont be back.

★★★★★
Local Guide
May 21, 2024

Went for lunch and was AMAZING. Wish I remembered our servers name but he was an older gentleman who honestly should be in car sales or something because he KNOWS the menu so well and is very very helpful and friendly. Food was also AMAZING. Never had a bad experience at red lobster food and service is always 10/10 Visited March 15

★★★
Local Guide
May 21, 2024

Very ok experience. Took almost an hour to get our food although the restaurant was empty. I was given the wrong thing as well. After receiving our food and eating for 10 minutes, we realized the restaurant was closing and we didn t have time to eat. Which is ridiculous considering we got in about 1.5h before close. Quickly after receiving the replacement, our server asked if we wanted to go boxes. Why would we come to be seated if our food was essentially just take out? Our alfredos were also extremely watery. Nothing was plated well either :( I m a little disappointed as we were really looking forward to this

★★
May 21, 2024

Wanted to treat mom to a delayed Mother s Day dinner, made a reservation online for 5 people. We get to the restaurant and they are scrambling trying to find a table for us. They then tell us a table is in fact ready and clean, they also tell us that it s shocking that the table is actually clean (I thought this was a strange thing to share with a guest but, ok) we were then seated at a booth for 4 and a chair at the end of the table. After sitting for 2 minutes we realized that this was going to be quite tight and uncomfortable to enjoy our meal. We asked to be moved and they told us they didn t have a table to fit us because they had other reservations. I reminded them that I also had a reservation and that, that isn t acceptable. The manager then asks if we booked a reservation online, yes I did, which shouldn t matter if it s available to use she then said the online reservation doesn t know how many tables they have so doesn t this completely contradict what the website is supposed to be doing? fine. Uncomfortably, we order our dinner, my mom ordered lobster and shrimp linguini and I ordered surf and turf. My moms dinner came without lobster and my steak smelled like poison (gas of some sort) I took 1 bite of the steak and after chewing for what felt like a lifetime, I spit it out and put the steak on a side plate. We called the server over to tell her they were missing my moms lobster and that my steak tasted like poison she was happy to take it back and get me something else but at this point I was so disappointed with the entire evening that I just wanted to go home. I asked for my meal to be removed from the bill and that wasn t a problem, they also did bring my mom lobster to add to her pasta. Our server was quite apologetic but these were all issues out of her hands, and because of her, I gave a generous review. Save your money and your time. If you want lobster, you re better off at the keg.

★★★★★
May 21, 2024

We have been to this location several times and the food is the top notch. The best thing about going to this restaurant is Karl. This amazing server is the reason we keep returning. Karl is very friendly, funny and treats you like a close friend. So impressed with not only the food but the amazing atmosphere and welcoming feeling.

★★★★★
May 21, 2024

My fiancé and I love the food and the dine in experience at Red Lobster. Its ALWAYS a date night treat... One thing that puts this over the top is Karl! He is hands down the best server I have ever had. He is funny, friendly, respectful and accommodating. I cant wait to go back! Thank you so much!

★★★★★
Local Guide
April 21, 2024

Another great time at Red Lobster. Food was great. Thank you Colin. You are great at your job.

★★★★★
Local Guide
April 21, 2024

I visit there on special occasions with the family, great spot. Relaxing, great atmosphere, amazing staff, great food. It can get filled up on busy nights so would suggest calling and reserving ahead of time if you don t want to have to wait in the event it s a busy night. Kid-friendliness: Great environment for kids, my kids love it there.

April 21, 2024

Poor service, will not be visiting again. Our server, an older fellow was extremely hastily. Would not give us sufficient time to order our food. After waiting 20 minutes to be seated it would have been nice to at least be given 20 seconds to solidify our decision before being continuously rushed. Concluding our very quick service, under an hour, he wouldn t even accept our tip. We tried telling him to keep the change and didn t even want to take it. I guess he didn t think it was sufficient enough. For such a rushed and disappointing service, he was lucky we even tipped at all. Absolutely will not be visiting the location near Burlington Mall again.

★★★★★
Local Guide
April 21, 2024

Always delicious food, customer service was a bit slow however, the waitstaff was very quick to help me locate our waitress when we couldn t find her.

★★★★
April 21, 2024

We went for dinner & the service was wonderful & the waiter was always making sure we were good!! BUT unfortunately we wont eat in again, this is the 2nd time we have gone in the last month. First we love children....not beside us as we are eating. Maybe your hostess can look at the seating more?

★★★
Local Guide
April 21, 2024

The food was great. They were out of ice cream, which is unfortunate. However, the waitress was superb. Food

★★★★★
Local Guide
April 21, 2024

The food was delicious and special lobster feast was so tasty...

★★★
April 21, 2024

We went here yesterday the food was good but the server was so annoying my mom is older and doesnt like corny jokes from 50 year old men plugging extra apps like we didnt know what we wanted

★★
April 21, 2024

I visited the Red Lobster in Burlington with my family recently, hoping to recreate the amazing experience we had back in December 2023. Unfortunately, this time around, our visit was marred by disappointing service. Upon arrival, we were directed to a table that was messy and not properly cleaned, with noticeable crumbs scattered around. When we attempted to inform the waitress about the issue, she was nowhere to be found. Despite moving to a different table and waiting to address the matter, she never came by. Later, when I returned from the restroom, I was met with rudeness from the waitress, due to the fact that my family relocated without informing her. Having a terrible start to our experience, we thought we would have an improved service from our server, however he turned out to be excessively talkative, and hastily, which became overwhelming, particularly during the payment process. Despite tipping in cash, he openly criticized the amount, displaying a lack of appreciation for our gesture. Overall, while the food was satisfactory albeit a bit pricey, the poor service overshadowed any positives. We left feeling disappointed and unlikely to return.

★★★★★
Local Guide
April 21, 2024

Myself and two other friends took our friend out for her birthday dinner! Our server was amazing! Very attentive, informed about the menu and she had a great sense of humour!

★★★★
Local Guide
April 21, 2024

Good enough value for the price.

★★★
Local Guide
April 21, 2024

Great food if I had to criticize I would say the service was a little absent minded

★★★★★
Local Guide
April 21, 2024

Best service from Meredith and an awesome lunch! Id definitely come again.

★★★★
April 21, 2024

When we couldnt decide on items, our waitress offered a money saving tip that helped. Our first batch of buns was cold, other than that everything was so tasty!

★★
Local Guide
April 21, 2024

Need full renovation for all locations Every restaurant in the area renew their places except Red Lobster Very old dated Food : 5/5

★★★★★
April 21, 2024

My favourite restaurant

★★★★★
Local Guide
April 21, 2024

Came to Red Lobster for chicken fingers. Im an adult. Fries were fried. Mashed was mashed. Chicken was chicken. Server had a smile. 5 out of 5. Fork was bent.

★★★
Local Guide
March 21, 2024

Food is good but service is sub par.

★★★★★
Local Guide
March 21, 2024

Parking: Right in front of restaurant Food

★★★★★
March 21, 2024

Our server Viren was absolutely great!

★★★★★
Local Guide
March 21, 2024

Our server Abby was on board right from the start. Nice welcoming smile and answered all our questions about the food. Service was efficient but not hurried. Quality and quantity, with a great price.

★★★★★
March 21, 2024

The manager Stacey made our experience one of the best we ve ever had at any restaurant. We will definitely be back to see her

★★
March 21, 2024

Very few gluten free options!

★★★
March 21, 2024

For the amount of money you pay. The portions suck. I do not recommend going here.

★★★★★
March 21, 2024

Food was so delicious. Definitely try the apple crostada for dessert it s so yummy!!

★★★★
March 21, 2024

Good food and atmosphere. Was disappointed with not getting a dessert for a birthday

★★★★
Local Guide
March 21, 2024

The maritime Lobster was pretty good the Caribbean Rock Lobster was very good. The steak was cooked properly but the meat was just okay. The shrimp linguine was very good. We had great wait staff who made recommendations, was attentive and prompt. All in all a very enjoyable experience.

★★★★★
Local Guide
March 21, 2024

Our server Viren was exceptional, food was really good and tasty. Dietary restrictions: Viren volunteered sharing information about dishes that contain alcohol and options. Food : 5/5 |

★★
Local Guide
March 21, 2024

This was my first ever experience with Red Lobster and while the food was good, I won t be returning due to the service and the state of the place. My friend and I went for dinner and the moment we walked in, we were seated in the place the employees take their breaks. This meant that we were privy to cussing and complaining teenagers/people in their 20 s who clearly didn t want to be there. Our server, Indika, was nice enough, but he was rather pushy when he came over. The guy says there s lots of pictures right? Let me make it easier for you, and proceeds to close my friend s menu and pull out the specials. He then reaches across my friend to grab her menu again to point something else out, all while telling us that what he s saying is the best option for our dinner. We ordered our starters and he swiftly ran away to put in the order before coming back 3 minutes later and asking what we wanted to order for our mains. My friend politely said we would like to have our starters first, and then we will decide from there. He brings us our food and we start enjoying our food. Again, it was good. We decided that we would just order two additional starters to split because the portions were quite large. When Indika came back and we relayed this information, he visually became more sullen and his tonality went from enthusiastic to discouraged. That remained through the remainder of the meal. When we were leaving, Indika would not step away and allow us to pay without being observed. He even went as far as to touch the receipt on the table while my friend was paying with her card. It was all just really pushy and invasive. The place itself was kind of dirty and not well maintained - at least near the bar where we were. It was just an overall unpleasant experience.

★★★★
Local Guide
March 21, 2024

Red lobster was as expected. Loads of fish to choose from. I wouldnt order the crab dinner again. It was meh. My dinner mates had the lobster classic which they enjoyed. The restaurant itself is quite dated and could use a refresh...although it seems alot of the customer were/are happy with it.

★★★★★
Local Guide
March 21, 2024

Kid-friendliness: They have a kids menu. Food

March 21, 2024

I ordered steak and mashed potatoes. The steak was so small for $32.00. I asked for it to be cooked to medium. Instead, it was cooked to medium well, which was very dry. The mashed potatoes were also sent in a small portion. The plating of the steak and mashed potatoes was a mess! I ordered an appetizer, which was the sweet and sour shrimp for $16.99. I counted the shrimp, I was only given 6 pieces. The shrimp werent even fully coated with the sauce. Its definitely not worth the price. I also ordered a dozen biscuits, they were old tasting, no salt and cold. The only dish that came with a good portion was the Cajun Chicken Linguini Alfredo. The plating was good as well.

Local Guide
February 21, 2024

Horrendous service! Server was blatantly rude. Forgot to serve our side, and blamed it on us saying, you shouldve told me earlier. This was just one of many examples. Manager gave us a discount, but I dont know how that helps.

★★★★★
February 21, 2024

Food tasted great as always. However, the reason for my review is because of our server Nuwan. The experience is always better when you get great service. Good job Nuwan & thank you.

★★★★
Local Guide
February 21, 2024

Good dinner for a good value.

Local Guide
February 21, 2024

Passive aggressive waitresses

Local Guide
February 21, 2024

We usually go for the ultimate feast which usually costs $34 for the plate. I was shocked to see that the plate is now $54. Not only that, when the plate came, the food was cold and you can directly know that the crab legs were precooked and heated again. I food tasted horrible. I don t recommend at all!

★★★★★
Local Guide
February 21, 2024

Went there are few years. Always great food. Endless shrimps deal is best for seafood lovers.

★★★
February 21, 2024

The food was amazing but everything was very salty, even the biscuits!!!

February 21, 2024

Came to this location yesterday. My boyfriend and I both got food poisoning from this location!

★★★★★
February 21, 2024

There were 9 of us and the waitress was great .

★★
Local Guide
February 21, 2024

Do not go to this location. Worst service and food.

★★★★★
Local Guide
January 21, 2024

Staff were very polite and kind enough to ask how our food was and take pictures for us. Im not a biscuit fan and the biscuits were delicious.

★★★★★
January 21, 2024

Excellent food, our first time at RL, it was our anniversary and loved every moment of it....will definitely go again with the entire family.

★★★★
Local Guide
January 21, 2024

Restaurants I rate a bit more harsh as there is always more room for improvement. Food was awesome, service was great, atmosphere was good. Was not 100 % into the music playing but wasnt unbearable. Was fifty -something dollars a platter and about ten dollars a beer (only one each). By the time taxes and tip enter the equation you are looking at close to $180-$200. It was a nice evening out, but not doing that for a while. Not everyone can afford to do this often.

★★★★★
Local Guide
January 21, 2024

Yummy food. Cozy place

★★★★★
Local Guide
January 21, 2024

Delicious fish & chips!!

★★★★★
Local Guide
January 21, 2024

I hadnt been to Red Lobster in over a decade, so when out of town family suggested it, I was skeptical. We were a party of 10 and were seated in a private area which was such a blessing for our 90yr old matriarch. The drinks were massive, the food good and plentiful and the service fabulous. I wont wait another 10yrs to go back!

★★★★★
Local Guide
January 21, 2024

Red Lobster revised down sized menu is very disappointing. Tilapia no longer available as a standalone item on weekends. If you are non-alcohol good luck virtually everything has alcohol in it. Biskets seem to be in short supply as they dont ask if you want too up. Im not sure if this applies to all but this very true of Burlington. Will be a long time before we go back unfortunately. They need to reconsider their menu, alot.

★★★
Local Guide
January 21, 2024

Excellent service...

★★★
January 21, 2024

Good food waiter disapeared for long time and had to wait an extended time to order appetizers that caused the main dish to come while not finished apps. Watch your receit ordered the lobster fest with maritime and rock lobster tail and they charged us an extra $5 each plate with no add on so they took it off plus Ordered a lobster Ceasur and tried to charge an extra 3.20 for the alcohol that was already included. So check your receit other than that a fantastic time

★★★★★
Local Guide
January 21, 2024

I have been to lots of Red lobsters many times but last night I was at Red lobster with my boyfriend and our server Amanda was absolutely amazing! Im sure she was just being herself but she had made my experience at Red lobster. The best experience Ive had, she was so much fun to have as a server and it was an absolute pleasure talking with her. Not only was her personality. Absolutely lovely but she was also quick and on top of her game and because of Amanda, I am really looking forward to my next visit to Red lobster The atmosphere is a little bit dated and the restaurant can use a refresher, I get it. Its got this old classic look to it. But I mean were in 2024 now and the seafood places dont look like that anymore, not such a big deal, especially when you have people like Amanda working in a place like this to make every moment enjoyable. She was so pleasant to have their I even forgot about my birthday but she remembered when I mentioned it before, we started our meal. You can tell she really enjoys doing what she does and thats a rare thing to find nowadays. 100%, I will return to Red lobster, especially if Amanda is our server again, I cant wait

★★★★★
Local Guide
January 21, 2024

Still a great seafood joint. I thought it went down in quality but I was very happy the last time i went

Local Guide
January 21, 2024

Food was good. Service not so good. Pay my bill with the device on the table. While paying there was a communication error. Brought me back to the payment screen again showing it wasn t paid. We paid our bill and left. When we got home we realized we had paid twice. Called the restaurant and was told by the manager that he does see the double payment. It has been 2 weeks and we still haven t received our money, every time I call we get told it will be just a little bit longer. You have lost a customer. There are lots of places to eat where if a mistake happens it gets rectified right away. Very disappointed

★★★
Local Guide
January 21, 2024

- our waitress was amazing but the food took over an hour to come - the hostesses were very friendly and a lady who I believe was the manager went out of her way to show my kids the lobsters and was very friendly and nice - put our food orders in and then 20 minutes later found out that there was no popcorn shrimp available and a couple of people at the table had to change their orders - after the food took an hour to come, somebodys Burger was extremely undercooked and it was very red inside and the bun was rock hard - prices were good - complained about the burger and it was taken off the bill, but it was completely inedible so one persons dinner was ruined and left hungry

★★★★
Local Guide
January 21, 2024

Lunch for 4 was tasty, hot and average priced. Server was friendly, accurate but location needed another server. 1 server for lunch crowd on a saturday at noon created lengthy wait time . Otherwise , still a favorite place to dine

★★★★★
Local Guide
January 21, 2024

Great food excellent service no wait and not overly loud

★★
Local Guide
January 21, 2024

Service was slow even though the server looked rushed, possibly short staffed with the servers also bussing their tables. This is the first Red lobster weve been to that had a shortage of biscuits. We had to ask for them after our food came out... The steak on the steak and shrimp dinner definitely had some shrinkflation... Overall not a pleasant experience