Cactus Club Cafe in Burnaby

4219 B Lougheed Hwy., Burnaby, BC V5C 3Y6, Canada

★★★★☆
(2501 reviews)
Categories: Restaurant Bar & grill Canadian restaurant Cocktail bar Continental restaurant Family restaurant Lounge Lunch restaurant Sushi restaurant

About

Cactus North Burnaby is your go-to spot among restaurants in North Burnaby for undeniably delicious food just blocks away from Brentwood. Born on the West Coast and growing across Canada, Cactus Club Cafe offers the best in global cuisine using local, fresh ingredients served in a vibrant, contemporary setting. Whether you’re joining us for daily happy hour, a casual lunch or a relaxed late night dining experience, we have you covered. From group dining to private dining, our North Burnaby location also offers unique spaces perfect for any celebration. Our service is attentive, warm and unpretentious. Our people are passionate about delivering food and dining experiences that will keep our guests coming back again and again.

Website
cactusclubcafe.com
Address
4219 B Lougheed Hwy., Burnaby, BC V5C 3Y6, Canada
Plus Code
7X8Q+PJ Burnaby, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Sunday
11 AM–12 AM
Monday
11 AM–12 AM
Tuesday
11 AM–4 PM
Wednesday
Closed
Thursday
11 AM–12 AM
Friday
11 AM–12:30 AM
Saturday
11 AM–12:30 AM

Services

Service options
Outdoor seating Delivery Takeaway Dine-in
Highlights
Fireplace Great cocktails Sport
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Coffee Healthy options Late-night food Small plates Spirits Vegan options Vegetarian options Wine
Dining options
Lunch Dinner Dessert Seating
Amenities
Bar on site Toilets
Atmosphere
Casual Cosy Upmarket
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
High chairs
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.2
★★★★☆
2501 reviews

Most Mentioned

happy hour (77) birthday (38) patio (36) drinks (35) bellini (14) ravioli (14) lettuce wraps (14) tuna (12) steak frites (9) truffle fries (7)
5 stars
1318
4 stars
748
3 stars
238
2 stars
72
1 stars
125
★★★★★
December 5, 2024

This is my favorite Cactus Club Cafe location of all. I managed to book a nice table on the patio for my friend’s birthday. Despite the restaurant being nearly full, the service was excellent, and the food was delicious. We spent a wonderful three hours there and will definitely be back again, as always.

★★★★
December 3, 2024

Visited this location for the first time a couple of weeks ago for drinks and some appetizers. Our server, Rosie (if I recall her name correctly), was incredible, extremely friendly and attentive. The service was outstanding, and the food and drinks were very good as well!

★★★★★
November 30, 2024

I’m kinda disappointed that I didn’t come here to celebrate my birthday earlier. The services and the vibes are amazing!!! The servers are welcoming and friendly. I was given free cakes for my birthday as well. However, I still paid them based on the price of the cakes. There is a happy hour after 9pm. The price is reasonable considering the enchanting romantic atmosphere. The light of the candles provided a beauty effect on my face when taking photos. You definitely wouldn’t mind tipping a little bit more. I will come back here very soon!!!

★★★★
November 4, 2024

Sunday night Happy Hour. Got the steak and frites. It came with a kale salad, too. It was $26.50. The avocado 🥑 and chips was shared among the table. It was quite good. Service was consistent. It was quite busy for a Sunday night. Good music and lots of parking.

October 25, 2024

This is what you get for $50 worth of takeouts. Been always eating at the restaurant and the size is doubled. Cactus has ruined its reputation. Well, don’t ever order their food if you can’t dine in, they treat you like dumb trash. If a restaurant only earns money from tips, why don’t just shut down the takeout service?

★★★★
September 2, 2024

We went celebrating family member birthday. Food was great with excellent taste. We ordered a desert and a candle with it to celebrate the birthday and at the plate , it was written happy birthday. That’s it. But in other restaurants, they show more involvement in birthday celebration in different way but not here even that it wasn’t crowded at all. I like their food a lot but these small things makes a difference.

★★★★★
August 11, 2024

We went here for my family member’s birthday celebration. The food, service, atmosphere and ambience were 10/10. Everyone was so helpful, friendly and genuine and we really enjoyed our meals. It made the occasion so much better. We are so grateful we chose this location. We look forward to returning soon. Great vegan options also. High recommended!

★★★★★
June 29, 2024

A friend brought me here and the moment I walked in I felt like it was a high end restaurant. Though it has that vibe, the prices are fair and absolutely perfect for the great quality of food they create. The sirloin steak, with mash and salad, was next to perfect. We got the steak and it was slighlytly over cooked and asked of it could be rare, which they quite nicely remade it and took care of us. The service was absolutely brilliant and rarely see such amazing waiters as this. The atmosphere is great and the happy hour was fun to get drinks like margaritas and spritz. Highly recommended! Overall, I enjoyed the experience even though I was worried about food, service and atmosphere. They went above and beyond and for that, I give this place 5 stars all around. Way to go Cactus Club Cafe!

★★★★★
Local Guide
December 21, 2024

Staff has always been accommodating

★★★★★
December 20, 2024

Great day at Cactus. Server was so friendly and attentive.

★★★★★
Local Guide
December 14, 2024

Always enjoy coming here, great food, great staff! Thank you!

★★★★★
December 14, 2024

Quite nice, good food.

Local Guide
December 14, 2024

Our server ignored us the whole night we first ordered drinks and waited for happy hour. it was my friends birthday we waved our server down multiple times just for her to turn her back and not even look in our direction until it was time to get the bill. Honestly I see why people go to the downtown locations and other areas because this location truly sucks.

★★★★★
Local Guide
December 14, 2024

All ways great sevice and great food yummy

★★★★
Local Guide
December 14, 2024

Wonderful as usual! :)

★★★★★
Local Guide
December 7, 2024

I enjoyed our dinner, very nice people

★★★★★
Local Guide
December 7, 2024

Havent been to this location in years, looked updated. We were a large group, and our server Sophia was awesome - friendly, on point and went above and beyond. Food is always delicious, and great selection of cocktails, beer and wine. Vegetarian options: Yes, good options. Kid-friendliness: Cactus needs a much better kids menu, the spaghetti with butter sauce and parmesan is basic and lacks flavour. Get better menu options, need to be align with other restaurant chains. Wheelchair accessibility: Yes

November 30, 2024

If you re not in a hurry this place would be good. But our group experienced a manager that couldn t care less we had reservations and restaurant wasn t ready for us and made us wait 20 minutes before we were seated unacceptable in my opinion especially because it wasn t busy Food

★★★
November 30, 2024

The tuna stack I got today does not taste like how it normally is. I think it s missing a certain sauce?? Usually there s a brown sauce and there s nothing. It s so bland. I also got only 6 wonton chips. Would be nice if there was a few more. My fish tacos and my husbands pasta was good though. Disappointed in this tuna stack as we always get it and was so happy it finally came back.

Local Guide
November 30, 2024

Booked a table for a special night. When arrived I waited 15 min as they were sorting out a table .?! Once seated (I asked for a table not in the middle of the floor) specifically change the hours to be able to get a table at the lounge section. We were seated in front of busy sports screens. After I complained (and ruined my date at that moment) the waitress started to argue and called in support - the manager, I was made feel like an arse and told that this is it - this is the lounge and was laughed at by the manager. I saw many empty tables with leather seats and pointed at them - and asked if I can seat over there, she goes away for 10 min to check reservations after 1 hour we are being still arguing about my response to this terrible experience. Drinks, well I don t know how they taste as I received one beer and not once saw the waitress afterwards. place is loud, staff doesn t care if you are thirsty and make sure it s not your first date .my was the last. What a tragic experience and rude service STAY AWAY .I would pay a $1000 to take that evening back.

November 30, 2024

I was really disappointed with my visit to Cactus. The service was incredibly slow, and the food didnt meet expectations. The ravioli was dry, and it took a long time for our waitress to check in. When she did, she offered extra sauce, which did help improve the texture a bit. The Caesar was watery and below average. The crispy chicken with pickles was overly greasy, with the oil flavor overpowering every bite. It seemed like the staff was more focused on preparing reservation tables than attending to diners. We finished our meals and had to wait a long time before anyone came by to take our next order or offer us another drink. Overall, it was a disappointing experience. Despite tons of empty tables and enough staff roaming around, no one cared to offer any service.

★★★★
Local Guide
November 30, 2024

I had been to Cactus twice and had great experiences on both occasions. Spacious seating, friendly & courteous staff, brilliant service with smiles all around, and delicious food with huge portions. Highly recommended.

★★★★★
November 30, 2024

Parking: Burnaby location near Brentwood Mall. Conveniently located near skytrain stations. Parking is great. There is lots of parking. Food

★★★★★
Local Guide
November 30, 2024

My tuna bowl was salty. Parking: Busy. Wheelchair accessibility: Wheelchair ramp and automatic doors

★★★★★
November 23, 2024

Very good :)

November 21, 2024

So disappointed with the service we received at this location today. After being seated by the host, it took over twenty minutes for us to be acknowledged by staff (AFTER I had to request to be helped). I would be more understanding if the restaurant was busy, but this was not the case. We are regulars at Cactus, so this is super disappointing

★★★
Local Guide
November 21, 2024

Happiest hour

★★★★★
November 21, 2024

Food was decent and the prices were reasonable

★★★★★
Local Guide
November 21, 2024

Great drinks and blackened chicken at cactus is always my order.

★★★★
November 21, 2024

Good was descent

★★★★★
Local Guide
November 21, 2024

Excellent service, nice lounge and the food is always good. The manager Roberto who brought out our food was professional and so friendly. We look forward to coming back to this location!

★★★
Local Guide
November 21, 2024

I ve been in all of the cactus club locations in Vancouver and Victoria and the food can be hit and miss

★★★★
Local Guide
November 21, 2024

Great venue meeting family. Only downside it is quite dark.

★★★★★
Local Guide
October 21, 2024

The Cactus Club Cafe is a great place to grab lunch and catch up with friends. Great service is backed up by a solid menu that has a good selection including the fish tacos which I recommend. Find yourself in this part of Vancouver then I recommend a visit. Easy parking by the restaurant also.

★★★★★
Local Guide
October 21, 2024

Food and service was good. Server was friendly, her name was probably tiana. Sushi was delicious. Med bowl was also good.

★★★★★
Local Guide
October 21, 2024

The service tonight was exceptional. Jarrett was personable and attentive. Jarrett was quick to refill our drinks and kept a close eye on our table without being intrusive. Jarrett was just an all around great server and we enjoyed our meal tonight. If we could leave multiple good reviews about Jarrett s good service - we totally would (and no, we don t know Jarrett! Seriously, we aren t Jarrett s personal friends .we ve never met Jarrett before.). Now it seems like we ARE Jarrett s friends but we really don t know him. We just thought he was great. Thanks to Megan (or Maggie or was it Meghan? Or Meagan? ) for getting our pie tonight and for wrapping up the bill so quickly. Much appreciated. Thanks again, Jarrett.

★★★★★
Local Guide
October 21, 2024

I really love this new Goddess Green salad. Portion is huuuuge. Tried but still couldnt finish all of it.

★★★
Local Guide
October 21, 2024

I ordered take out a few days ago (Hot chicken+ Pickles) and the portion size was small. Loved the taste, but I believe it was a quick attempt at putting it together. I adore all cactus clubs and love the food, this was the the first time I was unhappy with the experience :/

★★★
Local Guide
October 21, 2024

Parking: For the amount of people in the restaurant (less than 30) The parking lot was full. More than 30 cars...... Food

October 21, 2024

I visited Cactus Club Cafe in Burnaby and made a reservation for 7:15 PM, but I wasn t seated until 7:50 PM. When I spoke with the manager, Elizabeth, about the delay, she was incredibly rude and dismissive, offering no apology and claiming that I had arrived late if I have talked to the front desk there since 7:10. I was very disappointed with the poor service and unprofessional attitude. I do not recommend this restaurant at all.

★★★★★
September 21, 2024

Our waitress Elizabeth provided stellar service and went above and beyond for our table! Great restaurant and the best vibe.

★★★★★
September 21, 2024

I visited this cactus club with my 5 friends in noon time, before i thought about having reservations, but they dealt us very politely and gave us table in just 10 minutes, all were good service, food, behaviours, atmosphere. Their chipotle chicken tacos are delicious. Here specifically i wanna review our server her name is elizabeth she is having a great personality as she dealt us in such a very humble way.. thnaqq specially elizabeth

★★★★★
Local Guide
September 21, 2024

Thank you, Alex L and the North Burnaby cactus club crew. We had a wonderful evening and I enjoyed the best med bowl ever!

★★★★★
Local Guide
September 21, 2024

Vegetarian options: Garden Burger is a delicious vegetarian option. Crispy Tofu bowl is also a good vegan option. Food

★★★★★
September 21, 2024

Love the food!

September 21, 2024

Waited 40 minutes for 2 people. Unbelievable.

★★★★★
Local Guide
September 21, 2024

The food is good. Place itself s nice, cozy-homy, and good spot to catch up. Drinks are ok except nigroni is off. ( not intense) Food

★★★★★
Local Guide
August 21, 2024

Always delicious food,never disappoint.enjoyed the rainning day with friend.

Local Guide
August 21, 2024

Terrible service. Everyone had water and my table was none until I asked. Then 5 minutes to happy hour they said theyd come back in 5.

★★★★★
August 21, 2024

I just had a great night at cactus club. Food was great, drinks were great, ambiance was great. Dewa is an incredible server. Only down part to the night was the manager refusing to ring in a shepherds pie for me despite listing they have all the ingredients Ground beef, onion, peas, garlic, tomato paste, broth, potato and salt/pepper. Will still return despite this disappointment. Dietary restrictions: No Shepards pie?

★★★
Local Guide
August 21, 2024

As always, cactus club never disappoints. Every cactus Ive visited has been amazing so far. This specific cactus gives me weird vibes though, some of the staff seem unfriendly.

August 21, 2024

What an ATROCIOUS experience. Food was great but the person running the food DROPPED an entire ramekin of ketchup on my friend s white shorts. I understand accidents happen, but the manager came by to bring a towel and then never came back at all. We were really not offered any apology by anyone nor an offer to have his shorts dry cleaned. I understand that accidents happen but this is totally not the way to handle a situation like this. The least they could have done was say sorry. We were not expecting anything from the bill comped (which didn t happen anyways), but at least apologise and offer to pay for the dry cleaning. Totally unacceptable. I had higher standards for a company like this and I am so disappointed by how unprofessionally this situation was handled.

★★★★★
Local Guide
August 21, 2024

Came by for an early dinner with a reservation and had the most amazing time. I had been to another West Coast dining spot earlier in the day and I was quickly reminded why I always pick Cactus Club. Our server was super attentive and checked on us frequently. Loved her energy and she was a total gem. Also tried out the lemongrass noodle salad for the first time which was super tasty! Loved the vinegarette and was perfect for a summer day. The chicken had a weird frozen texture to it so next time maybe Ill try it with the prawns but overall great meal and will definitely be back!!

★★★★
August 21, 2024

Work lunch, group of 12, food were very yummy, nice plating, no complaint. Just too crowded, barely could hear ppl next to you

★★★★
Local Guide
July 21, 2024

Its pricey but the food is good mostly. Depending on a server the overall experience may vary.

★★★★★
Local Guide
July 21, 2024

Excellent service at the bar from Nick and the other bartenders. The mezcal margarita and ceviche were amazing.

★★★★★
Local Guide
July 21, 2024

Yummy MEDITERRANEAN SALAD

★★★★
Local Guide
July 21, 2024

The yam fries were a little bit dry and soggy. Lettuce was really fresh but the stir-fried chicken was salty. Carpaccio was fresh and go well with the cheese on top.

★★★★★
Local Guide
July 21, 2024

Great food great service

★★★★★
Local Guide
July 21, 2024

An excellent option to go eat at any time of the day, they have an extensive menu that includes a selection of the best dishes, I enjoyed a cheddar burger and it was excellent, tasty, I would totally return

★★★★★
July 21, 2024

Wedding meal for our daughter at Cactus Club, Burnaby arranged via manager Taylor. Incredible job by Taylor and her two waitresses, so impressed by their professionalism and great work. Thank you Cactus Club see you soon.

★★★★★
July 21, 2024

Koodos to the Chef.

★★★★★
July 21, 2024

Amazing

★★★★★
July 21, 2024

Although they were clearly busy, Marybel made sure that we were well taken care of.

★★★★★
Local Guide
July 21, 2024

The food is good albeit they have removed a few of our favorite dishes recently with the menu refresh, the service is hit or miss. Its always one extreme to the other. Either we leave talking about how good it was or how we couldnt believe how bad it was. As with all Cactus Clubs, know that youre going to spend a few bucks here. Parking: There is almost never any parking.

★★★★★
June 21, 2024

I love this location! The vibes are great and staff are nice. Some of the best girls are Elizabeth and Norah attentive, kind, respectful and take care of you from start to finish. Obviously their peach belinis & truffle fries are a must. Highly recommend this location for comfort, good service and importantly, parking :p

Local Guide
June 21, 2024

The bar tend wanted minimum 18% tip! For doing nothing! Typical gen z entitled staff, Is there even an adult in this restaurant running it? Should be closed for inspection the tap lines are so dirty they will give you the runs. Girls working here are not even of age. The bar tender will double charge you so be cautious of your bill. Portions of fries with strips are minuscule.

★★★★★
Local Guide
June 21, 2024

Salmon is awesome! Highest recommendation

★★★★★
June 21, 2024

It was the night of my retirement and the staff were so lovely. I received a congratulatory slice of cake and this meant a lot to me. Thank you!

★★★★★
June 21, 2024

Sydney was the best! Best experience I ve ever had at a cactus club!

★★★
Local Guide
June 21, 2024

Service is quite poor compared to the price youre paying for food. Food is always on point

★★★★★
June 21, 2024

Celebrated a birthday and Anniversary at Cactus Club North Burnaby and the service and food was incredible! Drinks, starters and steaks were excellent and then they comped our drinks and desserts. Cactus Club is a class act and their staff are excellent (Thanks to mgr Taylor and our server Elizabeth). Kudos to chef Aleem and his team! They always impress! .

★★★★★
June 21, 2024

Every visit to Cactus Club Cafe has been an exceptional experience, thanks to the incredible service provided by Nick at the bar. From the moment you take a seat, Nicks warm and welcoming demeanor sets the tone for an enjoyable experience. His friendly attitude and genuine hospitality make you feel like a valued guest every time. Nick s attentive service, combined with the outstanding food and drinks, makes sitting at the bar the highlight of our day. Highly recommended!

★★★★★
Local Guide
June 21, 2024

Our office lunch meetings always take place at your restaurant. We are always guaranteed great food, service and atmosphere. I especially love the Soul Revival mocktail and suggest it to everyone.

★★★★★
Local Guide
June 21, 2024

Great service, friendly staff. Food was good. Convenient location. Great atmosphere. The parking on the street is only 30 minutes but if you phone them, they will tell you about secret parking!

May 21, 2024

Not so taste

Local Guide
May 21, 2024

Asked for tequila said it was 12 bucks a piece but when we asked for another she about 12 bucks again. I no Im good got the bill and it was 16 a piece basically she lied. I paid it anyways but Im not going there again.

★★★★★
Local Guide
May 21, 2024

I loved the food it was amazing

★★★★★
Local Guide
May 21, 2024

Always enjoy going to cactus club to meet with friends. Food is always so good and always excellent service! The only thing that would make it even better is by bringing back the Bandera salad!!

★★★★★
Local Guide
May 21, 2024

Cactus Club offers a superb patio ambiance and outstanding customer service, but its not without its quirks. While weekends can get busy, making a reservation in advance ensures a seamless experience. However, its worth noting that during our visit, we noticed the patio wasnt cleaned properly, and we had to contend with pesky mosquitoes. Despite these minor inconveniences, Cactus Club remains the go-to spot for memorable moments and good conversation.

★★★★★
Local Guide
May 21, 2024

Came here for happy hour and they delivered! Good pricing on food and drinks, attentive service, and lively atmosphere. Overall, fun experience and will come back for dinner. They also have lots of TVs and screens, so good for watching the big game.

★★★★★
May 21, 2024

The service was amazing. Shirley served us perfectly and I m definitely coming back

★★★★★
Local Guide
May 21, 2024

Very good service. Nice food. Great ambience. Works till late. Fair prices. Try Cheeseburger here

★★★★★
Local Guide
May 21, 2024

We had a great experience here as a large group. Everything went very smoothly and food was delicious. Thank you to our server Megan and the whole team!

★★★★★
Local Guide
May 21, 2024

Must have been kizmet because everything was great. Great service and good food. Pricey but worth it. Excellent list of cocktails! Location in Burnaby is close to Skytrain if you want to leave the car at home.

★★★★★
May 21, 2024

everything was great

★★★★★
Local Guide
May 21, 2024

When did Cactus get so expensive? A burger and a Bellini somehow costs $50 now. Dont get me wrong, it was all delicious, Im just disappointed how much it costs. Parking: Parking lot was a zoo

★★★★★
May 21, 2024

Karen was incredibly thoughtful!! She made my boyfriend I s date night so special and set such a great atmosphere in the few hours that we were there. She took the time to go over the wine list and gave great recommendations for food. The Wagyu carpaccio is amazing and we wouldn t have tried it otherwise! Can t wait for part 2!

★★★★
April 21, 2024

Friendly staff, excellent food. The only thing is the parking at the back can be sketchy from people hanging out and going to the bathroom.

★★★★★
April 21, 2024

Norah was amazing! Her service was so genuine and efficient. She nailed the timing between our appy, mains, and dessert. She was such a joy to chat to and connect with!

★★★★
Local Guide
April 21, 2024

pretty good location, one of my friends had an issue with their food but they quickly resolved it in a helpful manor. will be back!

Local Guide
April 21, 2024

Worst experience I ve ever had at a cactus. Had a designated reservation for 7:30 on the dot, we showed up earlier as well. Ended up getting seated around 7:53 What s the point of a reservation if you re gonna make us wait half an hour? That long unprecedented wait ruined the night because we had plans made for after dinner. On top of this, the service was terrible, after finishing our spicy fries, we waited nearly 15 minutes for a refill while our mouths were burning. We ended up getting up out of our seats and tracking down our server, that s the last thing you d expect from a restaurant with people designated to wait tables..

★★★★★
Local Guide
April 21, 2024

Spacious, modern and comfortable with many dining options

★★★★★
Local Guide
April 21, 2024

Cactus Club offers an excellent choice of appetizers and drinks for Happy Hour. A friend and I enjoyed a leisurely afternoon. The waitress was just great - friendly but not overbearing. The service was excellent. My friend and I both ordered from the happy hour menu and were pleased with our choices. I will be back!

April 21, 2024

In general, our food was great, like always. We go there almost every week. Unfortunately, this pas Fri 29 was my daughter 28th bday. She ordered a drink. The server at first asked for one piece of ID, and as soon she showed her Photo ID, she said, Would you have another ID to show your name only!!! WTH!!! If you need two pieces of ID, why dont you ask at first. She thought she was catching a thief in daylight I wish the manager could talk to them if they need to check ID, Please ask for both the same. :) Also, my wife chicken was taste burn this time. Have a great day

★★★★★
Local Guide
April 21, 2024

Amazing service, and the manager Eleni great hospitality and very professionalism

★★★★★
Local Guide
April 21, 2024

Its Cactus Club but our server tonight was fantastic. Ask to sit in Suzi-anns section if shes there. My glass was never empty, great energy need to hire more waitresses like her! Tell her Ashley sent you

★★★★
Local Guide
April 21, 2024

My choice was Med Bowl, which I think is a great idea for dinner. I also had sushi as an appetizer, and the taste was incredible.

April 21, 2024

Very disappointed with the quality and quantity of my order. I ordered the blackened creole chicken for take out first of all the did not provide any cutlery and secondly the portion I received compared to my colleagues that ordered the same was minimal at best (I ve never seen such a small chicken breast in my life) and full of fat was not edible had to go somewhere else and re order lunch. The lunch we ordered was also extremely late by about 20 min from the time they gave me.

★★★★
Local Guide
April 21, 2024

On place that you can go after 9pm that most of the city is closed

★★★★★
Local Guide
April 21, 2024

It amazes me how cactus club can stay so consistent. I m various locations. The tuna stack was delicious and bright. The carpaccio was tender with the perfect amount of dressing, capers, and onions and of course, the famous chicken tenders were simply sublime. It s amazing how much joy you can get from eating perfect chicken strips - service from Alex was amazing.

★★★★★
April 21, 2024

Great time / delish Lunch !!! The gal Serving us .. was very pleasant as well .. so nice !! Good time all around !! Food : 5/5

April 21, 2024

I was disrespected by the staff and was not satisfied with the service I received. If you can drive to another location I can guarantee it it worthwhile.

Local Guide
April 21, 2024

Terrible service we brought Limo to restaurant and manger told us not serve us for drinks 20 ppl they wouldnt sever really boycot this restaurant

April 21, 2024

My recent dining experience at Cactus in North Burnaby was utterly disappointing due to the terrible service provided by Melanie Harrison and Robert Federizo. The server spilled a drink on both myself and another patron and never apologized to me. Her lack of accountability, followed by rude behavior and blaming the other guest for moving her head while she was seated, was unacceptable. The manager, Robert, failed to address the situation when brought to his attention. Overall, the staffs condescending attitude left our group feeling unwelcome and frustrated. Avoid North Burnaby location until they address these glaring issues.

★★★★★
Local Guide
April 21, 2024

Anniversary and B-day dinner. Lovely evening. Food

April 21, 2024

Power tripping manager cut off our table of 20 of for no reason. I only had the chance to order one drink. The worst service I ve ever had never come to this location

April 21, 2024

I m a Chinese customer. The reason why I want to write this complain is that me and my boyfriend considered we encountered potential racism in one of cactus s location, the specific address of the location is : 4219 B Lougheed Hwy., Burnaby, BC V5C 3Y6. On April 16th late night around 10:30pm, we want to dine in and have some food, after seated for 15 minutes, there was no one there to take our order, and we didn t get any water at all. There are waiter walking pass our table and serving the table next to us. People who seated later than us have their order and water to drink. As a loyal Cactus customer, this is a very disappointing experience that I have ever encountered. I m very unhappy about it. The girl at the front desk have a very careless attitude towards us. Of all the experiences that I have at cactus Metrotown, Cactus Downtown location are very satisfying experiences. I wish people who are working at the unsatisfying location should learn some manner and respect people.

★★★★★
April 21, 2024

I ve been in town for a week on a business trip, and the Cactus Club at 4219 Lougheed was walking distance from the hotel. Right from my first visit here the staff were all super friendly, welcoming, and fun! However, I really want to say a very warm and special sepas, merci, thanks, to Dewa!! Dewa was my server on more than one visit, and she just really made my night each time. She knows her menu well and made some great recommendations. As I am someone who can cook, I am cautious of ordering a steak dinner from some restaurants. When I asked Dewa about the steak dinners at the Cactus Club, after assuring me that they were decent, she told me her favourite was the Creole Steak & Prawns. After her description, I couldn t say no. I was not disappointed! Thank you Dewa! You made my Dinner visits lots of enjoyable fun, and I cannot tell you how much I appreciated all your great positive energy, kindness and fun. I don t know if/when I ll be back so I wish you all the happiness and success Dewa! and thank you for letting me practice my Farsi. Sepas, merci

April 21, 2024

The staff needs to learn how to manage time. At first they come and tell me to wait 5 minutes then again 5-8 minutes. After that again 12-15 min. Handed back me the order after 35 minutes. Coach back the back team as well as the front.

★★★★★
Local Guide
April 21, 2024

Arnaz was an amazing waitress, the local lager is so good and the Sangria is next level. Fair pricing too! P.S - The fries and chicken salad SLAPS Food

★★★★★
March 21, 2024

This was my third time dining here, and I can happily recommend the raincoast greens with salmon that I ve had twice, and the delicious Thai green curry with prawns that I had tonight. Drinks are great too (midnight express, whisky business, penicillin, and jalapeño marg are all top notch, well-balanced, fresh, and tasty). Mostly reviewing now so I can give a shoutout to Norah!! My friend was disappointed in a few temporary shortages tonight, and Norah unexpectedly swooped in to save our evening. Truly above and beyond. Much gratitude and appreciation to Norah and to our server, Atriana (sp?), for their kindness and dedication. You made our night thank you!! We ll definitely be back. :)

★★★★
Local Guide
March 21, 2024

Service was not bad and the food tasted good. They accommodated some mistakes. Burgers are the good choice

Local Guide
March 21, 2024

My daughter and her friends went to this location for dinner, basically a group of 16 year olds. Upon paying the bill, they paid individually with one of them having to pay cash. Her tab came out to $93, and she paid with a $100 bill. The server asked if she wanted change back, which really shouldnt have been asked. If one pays more than the total bill, change should be given. The girl says yes to getting her change back, and the server responds, well, arent you going to tip?. I called the restaurant as soon as the kids got home and told me about this. One of the managers said shell look into it and that someone fron guest experience was going to callback-- I havent heard anything at all. I didnt appreciate how the server blatantly asked the child for a tip. While I understand its common practice, she could have given the change back and let the child decide on how she will tip.

★★★★★
Local Guide
March 21, 2024

My wife and I had a really nice meal at CC in North Burnaby tonight. The new parmasan crusted chicken with gnocchi, mushrooms, and Truffle oil, and topped with arugula was the best dish Ive ever had at CC. Brilliant dish that Ill definitely be having again very soon. I hope they keep this one on the memo as its a winner!! A glass of the Portuguese Vinho Verde reserva paired beautifuly with it.

★★★★★
Local Guide
March 21, 2024

Suzy is phenomenal! She truly made our night amazing. From her warm greetings and attentiveness throughout the night, to her food recommendations and surprise dessert . a star! We honestly have never received such great service. Cactus Club Burnaby is now officially or go-to spot thanks to Suzy! You have found a gem in her!! Jenn & Lindsay

★★★★★
Local Guide
March 21, 2024

Great service great experience

★★★★★
Local Guide
March 21, 2024

Been coming here once or twice a year since this location has been open. Am here right now for one of my daughters 14th bday cause Cactuc Club is her favorite place to eat! Food and service has always been great and consistent. Menu updates once in awhile has been amazing too.

★★★★
Local Guide
March 21, 2024

I haven t been to a Cactus in a long time and oh boy prices have gone up! Service here is great though and food is delicious.

★★★★★
Local Guide
March 21, 2024

Been awhile, prices wow! Great service, very professional staff. Food was fine.

★★★★★
Local Guide
March 21, 2024

Great experience with awesome food!

★★★★★
Local Guide
March 21, 2024

First time Ive been here. I understand the hype, its a nice place. Pricey but the food is good. Service was excellent. I really hope the servers and bartenders get paid a living wage, as they deserve it. Food

★★
Local Guide
February 21, 2024

Everything was ok until we asked for our bill. The girl did not help us to pack up the leftovers but just brought cases, and no bags. However, I saw the other tables were served properly. I chose the lowest tip rate because I did all myself. Will not go back.

★★★★★
Local Guide
February 21, 2024

Super service & great meal. Been 2+ years visiting this restaurant but they have impressed me. ( I travel for business) and they have not missed a beat. Food

★★★★★
February 21, 2024

Dine out Vancouver experience was excellent. Delicious meal.

★★★★★
February 21, 2024

We want to say Adrianna C. went above and beyond to make our bdays special. She was so personable and knowledgeable. We typically got to the station square location, but from now on we will go to the North Burnaby one because of her. Her customer service made us feel like we ve been regulars there for ages. Thank you Adrianna! Parking: They have a parking lot that s free of charge but very limited during high volume hours. If you go up towards the hotel parking lots you can park there but there is a charge. Kid-friendliness: There s a kids menu available

★★★★★
Local Guide
February 21, 2024

My wife and I had our wedding reception here and came back for our first anniversary. Very nice

★★★★★
February 21, 2024

My wife and I went for a date night dinner at the North Burnaby location. We had a reservation and were seated as soon as we arrived. All of the staff working were so helpful and polite with big smiles. It was very nice to see. The food was excellent! My dish was the spaghetti portofino. It was one of the best seafood pasta dishes that I have had. My wife had the creole chicken. Again, its just incredible. We shared the key lime pie, which was decadent. Our waiter made sure we we were taking care of the moment we sat down. Our waters were never empty. One of the highlights to note was when one of the front door hostesses noticed that there was a plate that needed to be cleared and proceeded to walk over with a smile and take it away to the kitchen. Everyone there was working as a team! It was such a great dining experience. Thank you

★★★★★
February 21, 2024

Kudos on the top-notch service at Cactus Club! Josh s managerial prowess is evident, and I love the Home Depot style twist it adds a refreshing and memorable touch to the dining experience. Jasmine was also amazing.

★★★★
Local Guide
February 21, 2024

Food was meeting 80% the expectations, price are very high

★★★★
February 21, 2024

Nice atmosphere and their fish tacos are really good.

★★★
Local Guide
February 21, 2024

Like most Cactus Clubs, the service and food are outstanding, but the music is nasty and deafening. We were having dinner with a dear friend and I was hoarse afterwards from simply trying to converse above the music. Will not return. Why cant they get creative and offer some quiet hours for people who want to actually communicate with their dining companions? Vegetarian options: They have good tofu options, even though they mostly dont bother to mention them on the menu. You have to ask.

★★★
February 21, 2024

The server was way too busy. We had to flag her down many times to get some service. The food selection is not very good either. Their old menu had more and better selections.

★★★★★
Local Guide
February 21, 2024

Thank you for making our church ladies lunch great!

★★★★
Local Guide
February 21, 2024

Good selection, tasty food and drinks.

★★★★★
February 21, 2024

Had an amazing dinner with friends yesterday and our server. Kristen N was amazing. Very patient, knowledgeable, and gave us the best service ever. Thank you Kristen keep up the great work. You are the best.

★★★★★
Local Guide
February 21, 2024

Food was delicious and the vibe was great. Service was exceptional.

★★★★★
Local Guide
February 21, 2024

Very nice staff

★★★★★
Local Guide
February 21, 2024

Everything was great except that our section by the windows was so dark we had to use our phones to read the menu efen after the server brought more candles. Wheelchair accessibility: Very little room near the entrance for loading and unloading mobility challenged patrons.

★★★★
Local Guide
February 21, 2024

Im not a big fan because I never feel that the value for money is very good. The food is fine, but not spectacular, and the portions are modest. Not worth $20+ imo. My friend got the quesadilla and went home to have a second dinner because it was small with no sides. But, its also the only entree with meat under $24. I had the Med Bowl for $20. It was tasty. Three small falafels, hummus, salad, pickled veggies, and rice. Would have liked more falafel. Its nice that they have local beers on tap for a good price (33 acres for $8.25).

★★★★★
February 21, 2024

Need Bollywood music as well lots of Indian people

★★★★★
February 21, 2024

love this place!

★★★★★
February 21, 2024

My family went here to celebrate my birthday, and we had a great time. Maggie was our server and she was absolutely wonderful! We enjoyed the food and atmosphere and definitely plan to go back for another meal in the future!

★★★★★
Local Guide
February 21, 2024

Good Service, Good Food and great atmosphere.

February 21, 2024

Do NOT get the sushi. My gf had 6 pieces and I had 2, she is the most sick I ve ever seen her in my life. I also have some food poisoning, but hers is much worse as she ate more. It sucks because everything was pretty good until we got home. Never coming back.

★★★
Local Guide
February 21, 2024

It could be better as we spent $170 for lunch for three. Foods was disappointing.

★★★★★
Local Guide
January 21, 2024

Cool and trendy place with good food and service

★★★★
Local Guide
January 21, 2024

Food was good. Always love the drinks, theyre constantly coming up with new amazing concoctions that are so delicious. Service has been good in the past but last time was not great.

★★★★
Local Guide
January 21, 2024

Good service Vegetarian options: Garden Burger Food : 4/5 |

January 21, 2024

The worst service ever experienced by the server named Lexy who was super rude and not professional in every means, her manager Elainy on the other hand was attentive and apologetic for her team member behaviour. The point we would like to make is they should have train employees how to serve people properly!