7320 Market Crossing, Burnaby, BC V5J 0A2, Canada
Cactus Byrne Road is your go-to spot among restaurants in Burnaby for undeniably delicious food in Burnaby’s Market Crossing. Born on the West Coast and growing across Canada, Cactus Club Cafe offers the best in global cuisine using local, fresh ingredients served in a vibrant, contemporary setting. Whether you’re joining us for daily happy hour, a casual lunch or a relaxed late night dining experience, we have you covered. From group dining to private dining, our Cactus Byrne Road location also offers unique spaces perfect for any celebration. Our service is attentive, warm and unpretentious. Our people are passionate about delivering food and dining experiences that will keep our guests coming back again and again.
Went for late night. Happy Hour. This location is always nice. They mixed up our cheddar burger and brought us cheddar garden burgers instead, but they were super nice and comped our burgers. We were super pleased with how they handled it and because they did it so well, we would totally go back. They were also the few places that are open that late on a Sunday night.
The atmosphere was nice but a little cold in the part we were sitting in. Our server was very friendly and knew about allergies. Our meal was hot and very tasty. Lots of GF options. Would be a 5 star if they had some GF dessert options and some nice coffees or teas to go with dessert.
This is my fav location. The staff is super professional and nice. They have gluten free burger buns and other appetizers. So def have lots of options for celiacs. Plus the staff always takes extra care with food allergies.
4 Stars, keep in mind that I rarely if ever give perfect scores so a 4 is very good. This was my first time coming to this location which has a nice atmosphere and would come back. My wife had the Creole Chicken which was very good and I had the Creole Sirloin Steak with Prawns. I should have upgraded to the NY Strip in hindsight. My rating would be 4 stars but when I ordered my steak I specified Rare but it came quite overdone, it was not pink inside. I don't like to complain or send food back but I nicely mentioned it to our waitress and though it took some time they brought out a whole new plate which you can see in the pics is so much better. So I commend the staff for rectifying this for me. The one with a lot of char is the overdone one. It was a good night and experience so my wife and I will be back.
First time to have dinner with family on Mother's Day. Server Zoe and the front hostess did an excellent job to make a memorable dinner worth spending. Food ordered from Appetizer to Main course and Dessert are served on time. The steak frites I ordered was a perfect medium rare. I highly recommend these restaurants to try. Kudos to the Chef and all staff members to maintain the standard.
I've visited this Cactus location multiple times and have tried almost every item on their menu. While Cactus may not be exceptionally extraordinary restaurant, it earns a solid 5-star rating from me due to its remarkable consistency. The food and drinks always meet a reliably high standard, and the service is consistently pleasant. If more restaurants maintained this level of quality, dining out would always be a great experience. The atmosphere is inviting, and the food quality is consistently good. The staff, including waitresses and hostesses, are always kind and patient. Moreover, the ambiance is good for various occasions—whether you're inviting someone on a date, enjoying a dinner with family, or just watching sports and having a few drinks and appetizers with friends.
Can't count the times I have dined in this location. It's very spacious, lots of options where to be seated (depending on your mood). Music/ambiance is great. The staffs are amazing (special mention, Georgia, just, the best!!!). Last but definitely not the least, the food! They cook the best steak! I always..and when I say always..it's really like everytime I dine there, it would be the Millionaire's Cut, fillet! The best! They know their craft...just..amazing overall. My favorite location to dine!
This was my first experience using Cactus Club as a venue for a party, and I must say the service was exceptional. The ambiance was top-notch. The management who coordinated all the services for my wife's 50th birthday celebration did an outstanding job. It was truly one of the best services I have ever received at any Cactus Club location. The staff, management, and all the service personnel who assisted in making my wife's day memorable were exceptional. The level of generosity displayed by this service was truly remarkable, and I would highly recommend it to all my friends and family for their event planning needs. Not a single one of my family members or friends left disappointed with the service, and the food and drinks served were of excellent quality. Thank you, Cactus Club, for being a part of my wife's 50th birthday celebration and making it truly special for me. Thank you.
Darius is very attending to our needs. He is friendly and a very good server. The restaurant is very clean especially the washrooms. Food is excellent and my son was very happy to celebrate his Birthday at Cactus Club.
Came in this Friday afternoon and even though it was super busy our server Darius made sure we had everything we needed. He made sure our experience was top notch! I 100% recommend this location and Darius !
Fun family gathering at the Club!
I ordered a cheddar bacon burger but the quality is average and my friend ordered pasta which is much better. Im surprised the beef patty is very thin and I consider the burgers from Wendys are much better than the one I had in Cactus. I would still recommend Cactus to friends because of the very good and friendly services provided.
The food was not good at all. The chicken tasted like the chef just threw in ANYTHING. They said there was pineapple and cilantro in it. There was ONE tiny piece of pineapple and ONE leaf of cilantro. There were also hard pieces when I bit into the chicken. It was also not warmed up thoroughly. It really seemed like no effort was made to prepare the dish. Not coming here again.
Always one of my favourite places to go for a nice dinner and drinks!
It s a good food and service. No complaints Parking: You will park your car near Tim Horton and walk to Cactus Club for the lunchtime. Food : 5/5 |
Jonas, Evan, and Robby were fantastic! They made us feel so welcome and helped me celebrate my bff s birthday. Definitely come and ask to sit in their section!!
if you don t want to be disturbed or ask for your food order, sit at the bar. They ll make sure you get your first drink, but they won t ask you if you want food. Service
Typically I love CC as its always consistently great. Yesterday I met a client for lunch and ordered the green goddess salad with chicken. So disappointing. The greens were partially wilted and slimy (avoided half of them as Im sensitive to that) , exactly TWO candied pecans in the entire salad and the chicken tasteless . Hope they do better next time.
RHODA!!!!! Amazing. She s perfect. She s beautiful. Knew what I needed before I even asked. If you make your way here, ask for Rhoda! She s a glass of water on a hot summer day.
Dining in is always great, but everytime Ive ordered take out, like tonight, they forget something. There was no horseradish creme for the steak frites, and we already had driven all the way home in traffic with it. For $34 youd think you would at least remember the entire dish.
First time. Love the casual yet nice environment. LOVED the chipotle chicken tacos. Wow!!
Love this place... Good food... A bit crowded
Vegetarian options: Ci sono pietanze per vegetariani. Kid-friendliness: Solo dai 16 anni di età se accompagnati da una persona maggiorenne che risponde di loro. Wheelchair accessibility: Assolutamente si
We hosted our company Christmas party last night and it was absolutely fantastic. Everybody was happy with the food the location, the drinks everything. Thank you to cactus club and to Tessa and Jada for making this a memorable experience for everyone! Dietary restrictions: We had gluten-free options available!!
Typical cactus club, chain restaurant but this place is very convenient with a large parking free parking lot in market Crossing. Servers always friendly and I always have a good time when I come here. I never feel rushed and the food is good. A bit pricy but everything is these days. Kid-friendliness: Good for families Wheelchair accessibility:
Cactus Club Cafe - the one restaurant that never fails to serve amazing drinks and food. Everything. Their drinks are incredible and I love getting to try all their new specials. This time we had some of the classic TRUFFLE FRIES, MED BOWL and MODERN BOWL. Great flavours as always.
Lauren is the best server I ve ever had. She was bright and pretty and knowledgeable and so accommodating. I want Lauren to be my server every time, as I have had many other servers at this cactus location and none compare. 10/10 thank you Lauren C. Food
I like this location and its service. I tried the butternut squash ravioli with prawns. They tasted good but were not very substantial. 7 flat raviolis and prawns did not make for a substantial meal. I had to eat more dinner when I got home, because they skimped so much.
always have a wonderful experience coming to this location. this last dinner we had Tasha G was a wonderful waitress, very kind and fun, even let us try the new cheesecake before it was available on the menu. will certainly be back.
I had a great time here!
Food is great as usual, but service was quite slow and lacking. Had to flag down our server quite a few times since she never returned.
Food was fantastic (Medi bowl highly recommend) service was ok door was constantly opening and staying open too long on its automatic setting that we froze for the duration of the meal.
Was very friendly and food was good
The temperature of the space was notably chilly, and the service did not meet expectations. I would not recommend this restaurant location.
Excellentte. Thank you for a great overall experience from your entire team. Ahsante. :)
What can you say about Cactus Club. Theyve been around for a long time. The food and atmosphere are always good. This location is no exception. Went here on a Wednesday for lunch with my wife and a friend of hers. We had reservations like always just to make sure well get a table. We got in just before the lunch crowd filled up the restaurant. After sitting down, our waitress offered beverages right away. Afterward we ordered our food. My wife had the baja tacos. I had the tuna poke bowl, and her friend had lettuce wrap but done up as a salad. The food was great. Ive always liked coming to Cactus Club. The food is good. Service is good, and it doesnt get overly noisy, and they dont play loud music that you have to talk over. Kudos to the Byrnes Crossing location for good service and food.
We had originally booked the outside patio, but it was too cold. We asked to be moved inside and were quickly accommodated with a great table in the lounge. Super service and great food. We will be back!
Robbie was on point. He had the whole bar and tables attended to and made sure all patrons were being taken care of.
Found parking easily, front door staff was friendly and helpful and server was assertive and efficient.
Hi, one of the best Cactus clubs I ve been to. From the quality of the food to the customer service, I would give them a solid 10 out of 10. Toze the manager Goes over and beyond to make everybody s experiences extra special. I highly recommend this location!
The serving staff were exceptional and really made our daughter feel special on her birthday
Amazing experience at Cactus Club Cafe! The atmosphere was stylish and inviting, and our server was attentive and knowledgeable. We loved the Avocado Dip and Ceviche to start so fresh and flavorful! The Butternut Squash Ravioli with Prawns was a standout, and the Chocolate Lava Cake dessert was the perfect finish. Can t wait to return!
Service and food was good!
Vegetarian options: Tofu Food
We had such a great experience at Cactus! Kayla, our server, was super attentive and gave us so many great recommendations. We love it here!!!!!!
Amazing service and delicious food. Would reccomend!
Cactus Club has become a go-to spot for me and I m sure for many others too. I feel like it s getting better and better each time I visit. The steak is amazing, and I love the plain calamari (though the seasoned version is also good). The chicken and vegetable wrap is fantastic or maybe it was a lettuce wrap, I can t quite remember. The only thing I didn t enjoy as much was the truffle fries; they tend to dry out too quickly, but they re still okay. And they have peach bellinis! I used to order those all the time. I just wish they d offer a non-alcoholic version now that I m a bit older and don t drink as much. But I still enjoyed it. We also tried the carpaccio starter, which was really good. The staff are wonderful, and the waitress who took our order was fabulous. The only other minor downside was the heater by the fountain it felt a bit too warm, but we managed. Overall, we had an amazing experience at Cactus Club on Byrne Road.
We love this location for large group events as they are always very accommodating. There s lots of free parking in the shopping complex and centrally located. The service and staff were great and the food never disappoints. There is something for everyone to choose from the menu and don t forget to save room for dessert. Prices have gotten a little higher but that s with everything out there these days.
Ive been coming here for years, but never had such an amazing experience than with my server Mya this past Monday - she made our experience memorable. right when we sat down, she was friendly, attentive and incredibly professional. She went above and beyond to ensure our orders were perfect and made helpful recommendations for my allergies/dietary restrictions (which came back perfect to my requests....) She was checking in frequently with the table and kept the drinks coming! Mya was genuinely caring towards s and the experience made us feel so welcomed! Thank you for the fantastic experience Mya - we will definitely be back for you!!! Dietary restrictions: accommodated us with all of our dietary restrictions :)
Always guaranteed great food and great vibes at Cactus!
There was a slight delay in seating us (we had reservation); it wasn t really a big deal, but they were very apologetic and really tried to make up for it. Great service!
Great food. Great service. Friendly staff. Just the best.
Good location!
Went here for my 31st bday/Thanksgiving family dinner tonight and had an amazing time thanks to the staff and management. Our server Kendra was the star of the show and did a great job checking in with us and working with my older family :)
On par with Cactus Club expectations
Food and service is consistently good.
Everything was amazing, Michael was super nice and outgoing, went above and beyond to help out as well as Tasha. Very satisfied.
Update: after four years, I decided to try this location again with a coworker. It was absolutely horrendous and as such, I have downgraded the rating to 1 star. My green goddess salad was supposed to come with a chicken breast; it didn t. When I asked for it, it took ages to come out and when it did, it was the most disgusting piece of chicken I have ever had (no joke). It was super rubbery and it felt like it had been reheated a million times over. It was shredded pieces of chicken where some chunks were freezing, while half the plate was heated. It was the most bizarre and disgusting plate of chicken I have ever had. The service was so slow as well; it took several hours for us to finish a one course meal and we had to flag the server down multiple times. Go to Station Square Cactus Club; they get it right. This location is way off the mark. Review 4 years ago - Unfortunately, this location just can t seem to get it right. We ordered takeout via DoorDash from here last weekend and ordered the 12oz Millionaire steak - instead we received the 6oz chargrilled steak? This weekend, we ordered takeout again, thinking we d give them another try. We specified no tomatoes on both burgers (via the selection box in each menu item PLUS in the written comments section of each); what did we receive? Tomatoes on both burgers....may not seem important, but one person is allergic; in addition, the food was absolutely frozen (and we live only minutes from this location, so obviously it had been sitting out for quite some time or it wasn t heated thoroughly). Before the pandemic, we visited this location in-person and they got our order wrong then too. I think third time s not a charm - we won t be revisiting/reordering from this location again.
Had a fantastic lunch for my Aunts 78th birthday. The food was cooked perfectly. The meals are always consistent . We had the dijon salmon,parmatian crusted chicken with truffle sauce, and spaghetti portofino. Highly recommend any of these delicious dishes
I had the salt and pepper chicken wings, calamari, and beef carpaccio for appies. Those were great, especially the wings. For dinner I had steak frites which were cooked well beyond the medium-rare I wanted and it was also a pretty tough and sinewy cut to boot.
The restaurant itself is lovely and the food tasted wonderful. However, I m giving it a four because the portion size was very small. It was like a child size portion of chicken, a couple handfuls of greens and 3/4 of a cup of noodles. Not much for a lunch entrée. It wouldn t cost them very much to, increase the serving size just a little. Left hungry.
First time at this particular location, food was delicious as usual.
Came here with my wife and friend for lunch. Minimal wait while they got a booth prepped for us. Wasnt too noisy which was good to carry conversations. I ordered the blackened Cajun Chicken Sandwich with Fries. While it was presented nicely, the bottom bun was just soaked through with juices and super soggy. I pointed this to our server when she came by to check on everything, but didnt ask for a replacement even though she offered to replace it. My intention was just to notify the kitchen so that they can do better for future orders to let the chicken rest a bit more so that it doesnt just drip everything into the bun. I finished my meal and thought nothing more, but our server came back after clearing our plates to apologize on behalf of the restaurant for the burger quality, and offered us any of the dessert for free! Again, this was not asked nor was I seeking compensation, but this was a very nice gesture and quality service which we appreciated. We ended up getting the Six Layer Chocolate slice so the 3 of us could share. Lastly, the washroom cleanliness is excellent. There are monitors in the stall doors for you to watch some TV show while you do you business! Ultimately, my wife and I will be looking forward to visiting this Cactus Club location again in the future!
Been here before with friends and grand children. Tonight was my grandson 11th birthday and was enjoyable evening.
The food is top notch. Not sure why we had to wait so long for our bill and had to flag the waitress down. Its like she forgot about us.
Ceviche is absolutely amazing
Service was too slow on a saturday night Food over price&small portion Food
I came for dinner with my friends and we had the best service from Evan! He was so attentive and made our experience so personable. He gave us great recommendations, especially for our drinks. He always made sure we were happy and having a great time. Would recommend and ask for Evan!
A typical Cactus Club, nice staff and surprisingly good fries.
Jul 2024: The service was a lot better this time around and attentive and helpful. We had a few drinks and some appetizers and dinner. Over all the experience was much better then last visits. Their service could really use some work. The kitchen is efficient and the food is good. Update: Feb 02/22 Had a few drinks and dinner with friends. The lime Margarita has had the biggest improvement it was very good and I would recommend it. Had the teriyaki rice bowl for dinner and the friends ordered the prawn spaghettini. The food was good. The service has gotten better but other locations I have been too tend to have better service than this place. Not to say that we had bad service but their other locations have better service.
Dalton is wrong this place is fire
Even tho they re always busy, they take good care of you. Very polite host and server up to bartenders. My personal favorite cocktail drink them Peach Lineowskis (Peach Bellini) and Blackened Creole Chicken, good times.
Good quality food! Brilliant service:)
Kudos to Payton, our amazing Server!. We are Cactus lovers and I can confidently say the food at this location is outstanding. The Chicken Lettuce Wrap was one of the best we have ever had at Cactus. Keep up the Great work! Food
Very good service
Fun, they have Tvs, staff was great! Parking: Open lot, adjacent to the outdoor mall Wheelchair accessibility: Accessible throughout common areas, possibly in the back area too.
The staff was great! My food and drink were perfect, although my friends were quite picky - sorry!!! The staff were super understanding and very friendly. My items were great and I had a wonderful time. The birthday slice at the end was so unexpected and so very much appreciated!!!!
Jay F was an amazing server
Superb, amazing place with ample space for dining and parking also.
Chloe was our server. Amazing service. Introduced herself with a smile. It s been so long since we ve had someone introduce themselves to us without us asking. It was highly appreciated. First impressions are everything! She was kind and quick but never seemed like she was rushing anything. Incredibly accommodating and knowledgeable. Brought everything to the table in a timely manner and exactly as we requested. She checked in on our table the perfect amount of times so as to let us enjoy our food and chat. Very pleasant experience. Drinks were great, food was hot and delicious. Thank you once again, Chloe! Cheers!
Extremely loud when we where there
My favorite cactus in the lowermainland
My every weekend place.
I love Cactus Club, I have tried more than one branch of this club, each better than the other. I think everyone should go to this luxury club at least once Parking: They have lots free parking
Its a great place to eat delicious food with nice people.
Samantha G was our server. Around noon to 1 PM July 10th. Very good service, very friendly, very professional. When I enquired if ice cream was available for dessert (not on the menu) she said would make it happen and brought us ice cream with raspberry topping. Much appreciated.
Nice environment for a business lunch, friendly service and good food. Great experience as always! Food
My family and I had dinner at Cactus Club the other night and we were so impressed! Our server was Darius (highly recommended). As someone who worked in customer service for many years, I can honestly say, nowadays it is difficult to find someone as helpful, professional, personable and friendly as Darius was. He made us feel like nothing was a bother but rather a pleasure. It was hot and he was run off his feet, not once complaining. He had nothing but smiles for us. Darius is an absolute pleasure, his service is top-notch and without hesitation I can tell you (as someone who had frequented this particular Cactus Club for MANY years) Darius is an asset to your company. Thank you, Darius, we will be back!
Cactus Club always has good food, but the serive at the south Burnaby location is exceptional. The location is great as well. Will always return.
Our lovely waitress Nicole M was fantastic! Our steaks came out perfectly cooked, provided excellent service and extra attention with assisting us with wine selection! Thank you Nicole!
I just love their The Med Bowl.
Loud atmosphere, service was a bit slow. However, it was busy today. The food is always amazing.
This Cactus Club is our favorite dining spot! The food is consistently excellent, and the service is outstanding. Our server, Jasleen, provided exceptional service, ensuring our food was perfect. The highlight of our visit was when one of the managers, Toze, surprised us with a complimentary special birthday dessert. This thoughtful touch made our celebration even more memorable. We highly recommend Cactus Club for its delicious food and fantastic hospitality!
The food and friendly Staff never ever disappoint!!
Its OK
Great environment and the quality of what is served is also a plus. It s recommended for happy hour and to bring someone who you would like to share some memories with
Standard Cactus Club franchise ... Georgia our waitress was awesome!
Cactus never disappoints
Had a great evening meeting with good life-long friends I havent seen in a couple of years due to my moving east. The hostess, a lovely lass named Samantha G., was especially nice, pleasant, funny, and extremely courteous. Food was good, drinks were better, and the overall ambience exceptional. An all round pleasant evening.
Class service. We were served by a Latina with long hair. I forgot the name. The food was excellent, even if the portions were small. Very intensive air conditioning, you have to like it. We had a nice stay in the restaurant. Gladly again.
Had the tofu bowl really good.
Service is really good but I see quantity is less as compared to other cactus for bowls.
Great food as always, patio was a bit crowded but expected for a Saturday, still nice atmosphere. Our server Salma was great, very accommodating and funny.
Great food and atmosphere. Service was great too
plate with food on it got swooped so fast from me while chewing, she didnt say a word
This is an awesome place to grab drinks with friends, have dinner and just hang out. We love coming on a Sunday for happy hour and sit at the bar and converse with Yousef our fav bartender
Pricy..just o.k
I visited Cactus Club in Burnaby this afternoon and had a pleasant experience overall. The Rigatoni Bolognese was delicious, truly satisfying with every bite, capturing the essence of what good pasta should taste like. However, the margarita left a bit to be desired, as it was rather bland and lacked the special touch I was hoping for. The service was prompt and friendly, though it felt a bit rushed, as if they were eager for us to leave despite several empty tables. While I enjoyed the food, the mixed signals from the service aspect left me a little perplexed.
Blackened Creole Chicken. Try that.
Food, and service were excellent. It was noisy but to be expected. I like this food chain. Recommended!
The service was fantastic and this time the food was as well! This will always be my go to cactus club.
Ordered the steak frites medium rare today. The steak was very dry and over grilled. Must have just come out of the freezer. I never had much luck at CC with their steak preparation. I will stick to the chicken in future that they do very well. This applies to both Byrne Road snd Station Square in Burnaby.
Went to cactus and my friend the Thai curry. It wasnt till it came to table that I recalled I had ordered this dish before. It is simply a disaster. Rice floating in a Thai curry slurry. A few shrimp? Or other floating but its a disaster. Why is it even a possibility ...yucko
First of all, my service with Kolby was excellent. She suggested things on the menu no one in our group had had. Highly recommend the restaurant due to its excellent staff
I love eating at cactus. Still love the food but service is terrible. Literally had to ask for every single thing like cutlery, dry plates instead of wet & dirty. We asked for no ice due to our sore throats.. our server still brought water with a lot of ice. And many more disappointing things. I rather spend my money some where else where they actually care and know how to treat customers.
It was perfect, got a booth as requested. Excellent recommendations from staff. Very enjoyable.
Great experience, good services, nicely stuff. I ll definitely recommend this place. Give it a try!
Great spot! Darius was awesome
I ordered the Cajun chicken burger, seems the chicken portion is getting smaller and smaller, hopefully next time there is any in the burger.
A night to remember, all thanks to Lillias exceptional service and delicious dinner. My saturday night at Catcus Club was unforgettable- thanks to Lillia, the manager. Her attentive care and charming personality made every moment delightful. The food was packed with flavour and stunningly presented. With Lillias exceptional service and the mouthwatering food, dining at Catcus became an experience to cherish.
Georgia was super pleasant and very friendly. She was on top of our drinks and I didn t even have to ask for a refill! She was always making sure we were well taken care of. 10/10
Georgia and Orchid were fantastic and we had a lovely time celebrating our anniversary. Super spacious place also and a great place to have lunch
Good food, good service
I want to take a moment and give kudos to the manager Jada at the cactus club, we had our yearly meeting after 4 years of Covid , we do this yearly we were 9 people , she accommodated our demand and made us sit all together instead of 2 tables. That was very nice of her not to refuse our demand as a team. The food is amazing, juicy, place is very clean; servers are smiling at all times, very knowledgeable of the menu and what they are serving, extremely quick and consistent. I truly, highly suggest this place for all your events; meetings , business , family and casual happenings. Listen, I m a freak of filet mignon, my plate was amazingly juicy, tender and everything Kajol suggested, was so great, yummy and fresh: try them and thank me later ! Extremely happy with everything and prices are extremely decent ! Probably one of the best services we received for a long time and this is coming from someone that works in hospitality, I manage the Epson POS printers , at the distributor side . So A1 service, food, quality and value!
Great experience and great food! Our server Darius was so awesome and went above and beyond for our table. Highly recommend coming to this location and ask for Darius!!!!
Came in for dinner with my girlfriend, food was amazing and the service was even better thank you too Kolby our server ! We appreciated the anniversary cake for our 3 year anniversary.
We have been here a few times .....in the lounge area when we prefer more relaxing ambience....or in the dining area when we prefer more privacy.....or on a sunny day in their covered patio area enjoying the small stream surrounding.....you will always find yourself in the best seat for your mood that day! Food and drinks are of course up to the standard. Today we were a bit late so we had happy hour snack (which is huge portion still)....a cheddarburger with angus beef...with fries, and a chipotle chicken taco (3) with a few nachos and an avocado cream...We also shared an avocado kale salad which was very fresh. Love the fennel chili crumbs on top! The sunset soda was also chill. Love the bellini Service is good as usual!!!
Went out for dinner with friends and had a great time! Service was prompt and the servers (Kolby and Jaida) were INCREDIBLE! Will come back again soon!
Amazing meal, amazing service. Kolby went over the top to make sure our experience was 10/10
Kolby at Cactus Club is an exceptional waitress! Her friendly demeanor and attentiveness made my dining experience truly enjoyable. She was knowledgeable about the menu, offered great recommendations, and ensured that everything was perfect throughout my meal.
Our server KJ was so kind and took care of our party of 15. Food was great but KJ really made our experience the best!
This is a hard review to write! I went to cactus club a few days ago for happy hour. I was craving the Cajun chicken burger and fries. When I approach the counter to say it was just one they told me they put single people at the bar stools. I said no. I dont want to sit at the bar. I was showing to a table and told my server would be right there. My server came to the area, cleaned the two tables beside me and then proceeded to come to me. I felt she should have come to me first! She took my order but she didnt bring me my food. Someone else did. When I was almost finished eating. She approached me to ask me if everything was okay. Better late than never. I guess! I sat for quite a while with no contact. Then she walked by and I asked her for the bill. I didnt feel like I had much of any real service or connection with staff so I didnt feel comfortable leaving a tip. I did however, because I know that there is tip share and I didnt feel that the people who cook the food should be left out of that. My son who works in a high-end restaurant downtown said it was probably because I was sitting by myself and that they wouldnt get as much of a tip because I was a solo customer. I really hope that isnt the case. Having said all that, I do really enjoy the food!
This is the best location out of all, great atmosphere, food, and super friendly customer service, especially the manager. Highly recommended!
Fabulous food, great staff. Very attentive to food restrictions, was super! Dietary restrictions: GF and dairy free.. Food : 5/5 |
Great place good food and the best appy hour menu around. Weve been in a few times Mercedes has made our visit extra welcoming! We will definitely be back! Cheers
The food and service was amazing. Darius was so personable and charming I wish I could have a server like him every time I went out for dinner.
Visited this cactus location a couple weeks ago and loved it!! Our server Darius was great and so fun absolutely loved him! Would 100% come back just for him.
Our server Darius was the best
I ate at this cactus venue a few weeks ago! The service and food was amazing. Our server Darius was AMAZING he was kind and made our dinner that much more enjoyable! Definitely will come back!
Dined in and had a reservation at 7:15 on March 08 it was our first time going to this location and was very disappointed by our server. Everything was going smooth but when it was time to pay,the server asked us if we want the bill in 2 ways and I said yes thinking that 2 ways means splitting the bill. Later on,the server came with two receipts charging us for whatever me and my partner ordered and the rest for the other group that was with us(I was still charged wrong)so I asked the server to split the bill instead and she didn t say anything but just snatched the receipts and threw it on the other table, Me and my group felt uncomfortable as it seemed like she was annoyed by us asking for something. Is there an extra charge for acting nice to customers? I love Cactus Club but it is disappointing to treat customers like this.
Consistency is the key to any successful business. Cactus club does offer consistency and that is why we come back. The food and the service are excellent.
Lemongrass chicken Noodle salad. Delicious! Robs Crispy Chicken Sandwich was excellent! Food : 5/5
My friend and I dined in at Cactus to catch up this week. While we were dining, my friend had a massive heartburn, and Tasia was so accommodating and suggested honey which she provided along with hot water, and it definitely did the trick! We cant wait to be back and experience the service again (not the heartburn)
I had an horrible experience at this location tonight. Poor service. I go to cactus all the time and this is the worst treatment I ve had here. Not only did we get our order really late, they didn t get my whole dish. They got me my chicken but didn t get me my salad. Every time I come here I send about $150-$200. I ll be taking my business somewhere else. Great job cactus! I m going to the Keg from now onwards.
Good food. Make sure you tip good to the server ..otherwise they would call the cop.. I had dinner and once we left the premises , 911 was called by noting down the license plate and saying i was driving drunk. Had to face hassle of being stopped by cop ( though got clearance)..but got to know from the cops that Cactus club called 911.
I stopped by for a quick happy-hour drink and food, which I should not have. The experience was not pleasant, as the portion of their happy-hour food was horrible. For instance, they charged us for the avocado dip a lot which was only 1 tablespoon served with a lot of chips. Moreover, I ordered a black coffee for five dollars, which was nothing special for the price.