Trattoria by Italian Kitchen in Burnaby

4501 Kingsway #102, Burnaby, BC V5H 2A9, Canada

★★★★★
(328 reviews)
Categories: Restaurant Brunch restaurant Cocktail bar Event venue Fine dining restaurant Italian restaurant Lunch restaurant Takeout restaurant Pasta shop Wine bar

About

Trattoria by Italian Kitchen is a vibrant and inviting dining destination, offering an authentic taste of Italy in a contemporary setting. As part of the esteemed Glowbal Restaurant Group, Trattoria blends the warmth of traditional Italian hospitality with modern culinary excellence. Guests are welcomed with a menu that showcases classic Italian dishes, crafted with fresh, local ingredients, and paired with an extensive selection of wines and cocktails. Whether you’re gathering for a casual meal with friends, a family celebration, or a special occasion, Trattoria by Italian Kitchen delivers a genuine Italian experience that delights the senses. Visit us and enjoy the perfect blend of tradition and innovation in every dish.

Website
glowbalgroup.com
Address
4501 Kingsway #102, Burnaby, BC V5H 2A9, Canada
Plus Code
6XJW+3C Burnaby, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Sunday
10:30 AM–11 PM
Monday
11:30 AM–11 PM
Tuesday
11:30 AM–11 PM
Wednesday
11:30 AM–11 PM
Thursday
11:30 AM–11 PM
Friday
11:30 AM–11 PM
Saturday
10:30 AM–11 PM

Services

Service options
Outdoor seating Takeaway Dine-in Delivery
Highlights
Sport
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet Assistive hearing loop
Offerings
Alcohol Beer Cocktails Coffee Happy-hour food Late-night food Organic dishes Private dining room Small plates Spirits Vegetarian options Wine
Dining options
Breakfast Brunch Lunch Dinner Catering Dessert Seating
Amenities
Bar on site Gender-neutral toilets Toilets
Crowd
Family friendly LGBTQ+ friendly Transgender safe space
Planning
Accepts reservations
Payments
Cheques Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Has changing table(s) High chairs Kids' menu
Parking
Paid multi-storey car park Paid parking lot Paid street parking Parking

Photos

Reviews

4.5
★★★★★
328 reviews

Most Mentioned

tiramisu (43) patio (33) birthday (26) renovations (20) lasagna (11) truffle pasta (10) rigatoni (9) bruschetta (8) spaghetti and meatballs (6) prosciutto (5)
5 stars
264
4 stars
24
3 stars
12
2 stars
9
1 stars
19
★★★★
December 18, 2024

Came for a company Christmas party so I'm not sure if my photos reflect the regular menu! The service was really friendly that day. The food was tasty, especially the pasta with meatballs. The portions were generous which seems hard to find nowadays in Vancouver. The only critique, which I hope will be constructive to the restaurant was that we felt that the eggplant dish was really dry. The flavour wasn't really there and we wish it wasn't deep fried.

★★★★★
December 17, 2024

The “Vatavaran” of the place is amazing. 😂 I recently had the Chicken Milanese here, and it was fantastic. The chicken was crispy on the outside and tender inside, with a perfect balance of seasoning. The arugula salad added a nice freshness, and the subtle lemon gave it a bright touch. The portion was generous, and the service was friendly. Highly recommend it!

★★★
December 3, 2024

Look at this pizza. I had a very disappointing experience at this restaurant. The pizza I ordered was completely burnt on the back—how am I supposed to eat that? It ruined the entire meal. The quality and care put into making the pizza were clearly lacking. Do they even know how to make pizza properly? I won’t be coming back. What made me angry and prompted me to leave this review is that when my friends and I told the staff that the bottom of the pizza we ordered was completely burnt, they took the remaining slices and remade a new one for us. It was better than before, and we each ate one slice, leaving three slices to take away. However, when I got home and opened the box, I found that the three slices inside looked exactly like those in the picture. They were probably the ones we had asked to be replaced earlier, not freshly made. This is just beyond frustrating

★★★★
November 29, 2024

Great lunch service and decor. Tried out their Pizza Wednesdays (all pizzas $16). The Hawaiian had a nice touch of roasted pineapple and Prosciutto pizza had lots of meat and the cheese was interesting, but both were good not great overall. Odd that the prosciutto pizza arrived barely warm, but I think that's because one cheese and the meat are added post-oven (though I haven't run into the same issue elsewhere). Disappointed to find they serve beer only by the bottle - hope they'll consider adding some taps.

★★★★★
November 27, 2024

Had an amazing experience here yesterday, our server was excellent and everyone we interacted with was so friendly and helpful. The portion size looks small but it was surprisingly filling, and everything tasted so fresh and flavorful. They are also very accommodating to kids, my 5 year old had a cheese pizza and he loved it. We will definitely be back to try the other pasta offerings. Thanks

★★★★★
November 18, 2024

We had a wonderful dining experience. The manager and staff were very friendly and welcoming. The patio was beautifully decorated with lights. We started with appetizers, followed by the main course. The thin crust pizza was delicious, with melted asiago cheese and they have a big serving of pasta. I was unable to finish my meal, so I took the leftovers home. Everything we ordered was delicious. Highly recommended.

★★★★
November 17, 2024

The ambiance and service was fantastic! The desserts were delicious too.. The calamari was somewhat greasy and I didn’t really like the mushroom bruschetta. Our pastas were all came out mostly cold, and the sauces felt too heavy. There was also too much truffle in the spaghetti so it was overpowering. They made every effort to make the meal right though - this may have just been an off night for the kitchen because we’ve previously had great food here.

★★★★★
September 13, 2024

Had such a good experience dinning in at this restaurant tonight. Our couple and my sister sat in a patio (we requested), as it got chilly out they have checked on us and put heat outside which was very nice. Service was excellent and I loved their new vibes. I recently moved to the neighborhood and definitely will be going back. Pizza was delicious! They also had lunch specials (server let us know for our future visit) and happy hours! So happy to find good place to eat and drink. Highly recommended.

★★★★★
Local Guide
December 21, 2024

We just had our company Christmas party at Italian Kitchen, and it was absolutely fantastic! From the moment we arrived, everything exceeded our expectations. The food was delicious, the service was impeccable, and the ambiance created the perfect festive atmosphere for our team. A huge thank you to Hassan, Mark, Brittany, and Shady for their outstanding hospitality and for going above and beyond to make our event truly special. Every detail was handled with care, and it s clear this establishment is dedicated to providing an exceptional experience for its guests. The Jukebox team is still talking about how wonderful the evening was, and we can t wait to come back soon. Thank you, Italian Kitchen, for making our holiday party one to remember!

★★★★
Local Guide
December 21, 2024

Went for a Christmas party and had the set menu. The assorted bruschetta for the table were nothing special, but I did really enjoy the macaroni carbonara bites; they were the highlight appetizer for me. As for the mains, the spaghetti and meatballs and the eggplant cutlet were both stellar. The white cream sauce on the pasta was excellent, enough so that my wife took the rest of my pasta in exchange for her eggplant cutlet which she didn t like as much. However, I thought that the eggplant cutlet was also well done, with a light, crispy breading that wasn t too oily or heavy, so I didn t mind the trade. For dessert, the chocolate tart was fine, but nothing special. There were certainly some dishes on the set menu that I would definitely order again. If I were to order a la carte on a next visit, I think I d want to try more pasta options as I was very impressed by what I thought was going to be a simple spaghetti and meatballs. I think that depending on the dishes ordered, one s experience could vary wildly. But I think there are some solid mains/pastas that would give a great dining experience, as long as one passes on some of the less exciting appetizers. If when I go again, I ll look forward to trying more pasta options on the menu!

★★★★★
December 21, 2024

Had my christmas party here and the service was fantastic. Hassan really took care of us as a group and would definitely recommend to another group party.

★★★★★
Local Guide
December 21, 2024

Last week we went for a team Christmas lunch. It was an amazing experience. Top notch food and great ambiance. Everything looked so appetizing. Pizza and pasta both were a hit. Vegetarian options: They also do have vegetarian options as well.

★★★★★
December 20, 2024

Our company treated us to dinner at this restaurant for Christmas. Hasan who was one the of waiters was very friendly and had a good sense of humor and made sure all our food was served correctly. He was very patient with everyone even we asked many things. Thank you my guy. Food : 5/5

★★★★
Local Guide
December 20, 2024

I used to come here before the menu changed. The pasta was good, but not amazing. Service was great, atmosphere is always nice here. Drinks are always good. I just liked the pasta selection before more. Good place for dinner with friends. Lively atmosphere Tiramisu was a 3/5. Ive had amazing tiramisu and this didnt hit the spot.

★★★★★
Local Guide
December 17, 2024

Went here for my work Christmas party this year, and it was amazing! From the great food, the very kind & courteous staff and the very comfortable atmosphere, we all had a great night out. Our server was fantastic, he was very fun and boisterous with us and had a nice show when we had purchased some Clase Azul Tequila shots.

★★★★★
Local Guide
December 17, 2024

Great for Christmas party

★★★★★
December 15, 2024

Had our table my hussain. He was nothing short of amazing and wonderful. Great experience provided by him and I d recommend this restaurant based on the experience I had to night which he helped build!

★★★★★
Local Guide
December 15, 2024

Hasan is an excellent waiter at Trattoria. He listens carefully and helps choose the best dishes from the menu. His recommendations were spot on and made our dining experience truly enjoyable. Thanks to his great service, we will definitely come back again!

★★★★★
December 15, 2024

Hasan provided excellent service throughout the night. Would highly reccomend

★★★★★
December 15, 2024

Hassan thanks to much for your service, it was insena, thanks for everything

★★★★★
December 15, 2024

Hassan was awesome all night! He went above and beyond to make sure we were all taken care of. Excellent service, extremely friendly and professional. Great attitude! Had a great time at the restaurant and Hassan made it an even better night with his excellent service. Great job! Service : 5/5

★★★★★
December 15, 2024

The service was amazing and the food tasted great. Natalie, our waitress was the best. She was very sweet and helpful.

★★★
December 15, 2024

Very good place and excellent atmosphere, but there is no order in the food delivery and they get lost when there are many people

★★★★★
December 14, 2024

This was my second time here, and it was just as amazing as the first! The food was delicious, as always, and the service was outstanding. The staff is incredibly friendly, and Steve, our server, was exceptional. We came in for a birthday celebration, and they truly made it special with amazing food and desserts. Steve went above and beyond to make sure we had a fantastic evening, and his attention to detail really made the experience unforgettable. All the extra effort from the staff really made all the difference!

★★★★★
Local Guide
December 14, 2024

We were seated and served quickly, staff was super friendly and the food was delicious

★★★★★
December 14, 2024

Steven was amazing and made me and my boyfriend s experience really good, 1 of 1 server and makes all the hype worth it. Great experience!!! Great female manager as well (forgot to get her name)

★★★★★
December 14, 2024

We dined with a large group in the private room. The whole experience was top notch! The food was delicious and the service remarkable. Daryl and Tara were great with the whole group and went out of their way to make the experience positive for our family. I have a difficult time eating out because I have a number of food allergies and sensitivities, but they both went out of their way to make sure I had a delicious meal that was safe for me to eat. We will happily return. Dietary restrictions: They were able to accommodate my very restrictive diet (allergy to nuts, fish, dairy, soy, nightshades, and more). Kid-friendliness: They made our children (6yo & 3yo) feel welcome. Much to my surprise, they had a booster seat available for my littlest. There were also kid-friendly dishes offered on the menu.

★★★★★
December 14, 2024

Our server Kevin was amazing!!! Attentive and friendly while not being overbearing :) Food

★★★★★
December 14, 2024

Trattoria is such a cute, fun, and welcoming atmosphere. Kevin took great care of my friends and I - definitely recommend and would 100% come again!

★★★★★
December 14, 2024

Would totally go again, thefood is amazing and good portions. Audrea was our server and she made great recommendations. Please make sure you request up stairs or down.

★★★★★
Local Guide
December 14, 2024

Great food! Kind and attentive staff.

★★★★★
December 14, 2024

Darryl is a great server Vegetarian options: A lot of options Food : 5/5 |

★★★★★
Local Guide
December 14, 2024

It was a lovely day to spend at the patio because they were all booked and we didn t have a reservation.

★★★★★
Local Guide
December 14, 2024

Absolutely amazing, between the service and the food, the atmosphere and the overall experience. 10/10 Natalia was absolutely incredible, thanks again for an amazing evening. We will absolutely be back! Ps. The Truffle Spaghetti and meatballs were immaculate. I don t know how something so good can be legal :p Natalia thank you again, you rock so much! We hope to be served by you again, you were so lovely :)

★★★★★
December 14, 2024

Had a girls dinner at Trattoria, as soon as I walked in I noticed the beautiful decor and layout. We were seated outside and our server Cordél came to us straight away, she was very polite and patient with our big group ordering drinks. She was happy to share with us her favs from the menu and described the dishes down to the smallest detail!! The food itself, immaculate, the ravioli absolutely scrumptious. Definitely recommend this restaurant, and If Cordél is your server, just know you re in for an epic night! Not to mention she also surprised us with dessert on the house for my friends birthday

★★★★★
Local Guide
December 14, 2024

Ram, Shay, and Courtney were lovely tonight! Really enjoyed their service. Ordered the Caprese Salad, Fritto Misto, Lasagna, and Tiramiusu. Great value, especially with special prices wine on Wednesdays.

★★★★★
Local Guide
December 14, 2024

Friendly service. Delicious Aperol Spritz, nice happy hour. Tasty Truffle Spaghetti, Carbonara and Lasagna

★★★★★
December 7, 2024

Amazing food and staff was excellent.

★★★★★
December 7, 2024

It s been 3 years since I visited this location and I must say the food, drinks and service was a glowing 5 stars

★★★★★
December 7, 2024

Amazing vibe and amazing food. So happy to have a place like this that s outside of downtown. Definitely coming back for all my group dinners.

★★★★★
Local Guide
December 7, 2024

Great time with fantastic service! The food and wine service was phenomenal. I will highly recommend

★★★★★
December 7, 2024

Wow what a great first time experience at Trattoria. The atmosphere was so festive to fit in with the holidays and very upscale and nice. The service was impeccable- the manager/ owner Micheal personally came up to us to ensure we had everything we needed. And great place also for families and children. Pasta was delicious Nice if you want a great restaurant but do not want to go downtown with the same ambiance.

★★★★★
December 7, 2024

Lovely place & excellent service:)

★★★★★
Local Guide
December 7, 2024

Welcoming atmosphere, excellent service, and yummy food. :) Thank you Food

★★★★★
December 7, 2024

Great food and service. Will definitely come again! A happy customer

★★★★★
Local Guide
December 7, 2024

Axel our server was great. The ambience on the patio was great. Axel prepared and served delicious tiramisu infront of us. The food portion was small and avocados stale. But the service and atmosphere was great. My kids enjoyed the experience.

★★★★★
December 7, 2024

Came here with family for a b day dinner and I havent been here in years! The renovation was beautiful and food was delish. We had a pleasant interaction with ( Michael-Restaurant Owner) I believe that was his name ( I apologize if I am wrong.) He came and checked up on us to ensure we were having a great time. The floor manager was amazing and accommodated us as we were a larger group and was sat upstairs. The B day girl really wanted the table side Prosciutto Charcuterie board but apparently they only do it for the tables downstairs as the machine is fairly heavy to carry up. BUT they made an exception for us which was very nice since that was something the B day girl wanted to see! Totally appreciated that gesture. Our server was amazing as well! Customer service 10/10 Food 10/10 Prime rib was cooked to perfection and we had the pasta tower! ( Must get if you want to try a bit of everything) Definitely going to come back!

★★★★★
December 7, 2024

Excellent food, excellent atmosphere excellent customer service

★★★★★
December 7, 2024

Great Atmosphere! Beautifully decorated for the holidays! Thank you to the manager mnookmi for making our experience great! Came here for my boyfriend s birthday and our server mark took great care of us!! Will be back again and would definitely recommend to friends and family!!

★★★★★
December 7, 2024

I came here with my girlfriend for my birthday and I would like to thank the manager Mnookmi for taking such good care of us! I d also like to say Mark provided excellent service! We ll be back again.

★★★★★
Local Guide
December 7, 2024

- charismatic and efficient staff - delicious meals - pricey You get the vibe as soon as you walk in. Professional service, casual fine dining, warm and welcoming. I ve gone a few times and each time they remembered my name. They helped make menu recommendations and even recommended other places to have a bite or a drink before our reso. Food and service are well worth the price. Highly recommend for an anniversary, a date night, or just when you need a pick me up. Michael, Brittany, and Ram make your visits not only friendly but enlivening. Good conversations and connections make you feel at home. Follow my lead. Grab a drink, and an appy to see if it s for you. Go for a walk and you ll need to come back for more. Kid-friendliness: You can bring kids to any restaurant, and I guarantee that the staff will accommodate children. But I would recommend kids stay at home for this dinner if they are under the age of 12. Wheelchair accessibility: There are two floors and plenty of wheelchair access into the restaurant. Standard single person restrooms. Wide comfortable tables. Couldn t be on the second floor or the bar but everywhere else should be fine.

★★★★★
December 7, 2024

Amazing experience! Great atmosphere, fantastic service and staff. Had the carpaccio, truffle spaghetti, and penne. Everything was absolutely delicious, fresh, and overall stellar quality. Highly recommend - will definitely be back.

★★★★★
December 7, 2024

Had an amazing experience at Trattoria. The Hawaiian Pizza was delicious with flavors i had never tried before. service was fast and efficient. Management run a tight ship. Il definitely be back

★★★★★
December 7, 2024

Everything was very tasty, the tiramisu serving is literally a show, the places on the street are warm under the coating, and everything was very pleasant

December 7, 2024

Worst food ever , the chicken had no taste at all , I didn t recommend

★★★★★
December 7, 2024

Daman needs a raise!!

★★★★
Local Guide
December 7, 2024

Food was good and tasty! Vegetarian options: Good Food : 4/5 |

★★★★★
December 7, 2024

We were thoroughly impressed with the exceptional service provided by Steve. His outgoing personality and ability to create an uplifting atmosphere truly elevated our experience, making it memorable and outstanding.

★★★★★
Local Guide
December 7, 2024

Tableside tiramisu, comfort eats, and a cozy patio what more can you ask for? Burnaby doesn t have many al fresco dining options to begin with let alone a heated one. The patio here gives off warm, Italian vibes and is so whimsical. A nice little escape from the dreary rainy days. I love that theyre open until 11pm. Brought to you by the same talents of Italian Kitchen, the newly reopened restaurant offers pasta towers and proscuitto sliced to order. And yes, for those OGs out there who have been frequenting this spot for ages Tratt Tuesdays are still a thing, where you can get some of their pastas for only $16 for both lunch and dinner. Their Formaggio pizza is great - Fire oven pizza made with asiago, fior di latte, gorgonzola, rosemary, and potatoes t s the definition of simply delicious.

★★★★★
December 7, 2024

We recently hosted our business party at Trattoria, and it was an incredible experience! The service was outstanding, and the atmosphere was perfect warm and inviting. Their new menu is absolutely delicious; every dish we tried was amazing. The updated interior design truly elevates the space and adds a modern yet cozy touch. Whether youre planning a dinner or hosting a private event, I highly recommend Trattoria. We ll definitely be back!

★★★★★
December 7, 2024

I absolutely loved it here! I walked in by myself and sat on the patio which was lovely. The food came out quickly and the servers were so kind!! I loved this mushroom pasta. I was offered a complimentary tiramisu cake slice which really made my day. Will definitely be coming here again!!

★★★★★
December 7, 2024

Marcus offered great service. He was kind and friendly. He explained everything in great detail and his suggestions were good. Food was great

December 7, 2024

I had an awful experience at Trattoria in Burnaby on Friday night. I arrived at 7pm for our party s reservation. I am 9 months pregnant and was not offered any drinks what so ever (no mocktails, or juice, or even water). My friend found me a water cup. We had an 11 person reservation. Everyone came except my husband who became ill that same day and couldn t make it. When I arrived I explained what had happened and my server went to discuss it with someone else (not sure who). She came back and informed that they wouldn t charge me for his spot. I thought that was very kind and I was appreciative of that. After dinner the floor manager came over and told me the chef wants to charge you for the extra spot now . This felt strange to me that they had changed their mind but anyways that was their decision I didn t argue with it. I will say the food was good, the timing of the food was also good. I enjoyed the meal. When they served the 4th course I requested my bill that was at 9pm. Two hours after I arrived. For the entire meal, I was never offered any drinks, not even tea or coffee with dessert. At 9:30pm, still no bill. I asked again and explained at 9 months pregnant it s extremely difficult for me to sit for that long. I get very uncomfortable. So at this point I m already late to relieve my babysitter at home. They say they are having trouble with the bills and need a bit more time. The manager brings Prosecco for the table, which was kind, but again fails to offer the pregnant woman any sort of beverage. During this wait time another server walked by with a large wooden tray and hits me with the corner of the tray right on the back of the head. I am writing this the next day and still have a headache from it. It s now 10pm and still they haven t sorted out the bills. I haven t had anything to eat or drink in the past hour and I m late for my babysitter. Then, it starts to poor down rain. There was a leak in their enclosed patio roof and I got soaked. We moved around to avoid it, but my clothes were already wet. By 10:30 pm (one and a half hour wait for the bills) they still could not figure out the bills so we told them to please bill us as one and we would sort it out ourselves. The entire experience left me feeling awful, and I would have preferred not to go to that restaurant. I am not the type to complain, but my experience was truly awful.

★★★★★
November 30, 2024

Food was delicious! Service was great! Michael, the owner, made sure we were taken care of. Definitely best place in Burnaby to dine!

★★★★★
November 30, 2024

Nothing but great food at a great price! Well done!

★★★★★
November 30, 2024

an amazing experience. we weren t originally planning to head to trattoria but we re so glad we did. the service was amazing and the quality of the food was phenomenal. heavily recommend visiting them now that their beautiful renovation is completed. thank you again!!

★★★★★
Local Guide
November 30, 2024

Came for dinner with a large group and the staff were great and accommodating.

★★★★★
November 30, 2024

Britney was such a great server, very accommodating as we had 4 kids with us for a family dinner. The food and service was incredible, Britney went above and beyond. Thank you.

★★★★★
Local Guide
November 30, 2024

Had an amazing time here being served by Britney! I had the table side tiramisu and pasta tower for 2 with a 5oz house white. All the dishes were great and she was very attentive and personable with excellent recommendations. I haven t been back here in over two years but will surely be back to see Britney again.

November 30, 2024

My girlfriend and I went here for my birthday, however as we walked in we were told they didn t have any reservations under her name. They then told us we could be seated but with a time limit of an hour and forty five minutes because they had a large party coming in with a reservation, which made the entire evening felt rushed. Its been a disappointing experience since Trattoria has been a place Ive been wanting to go to for a while.

November 30, 2024

If you re looking for a place to celebrate a special occasion, don t go here. I called in last Thursday to make a reservation to celebrate my partner s birthday on Saturday. We walked in on Saturday expecting our table to be ready only to be told that they didn t write down our reservation and that it is a common occurrence there. They were able to sit us down at a table BUT we had 1 hour and 45mins to eat because there was a reservation for a bigger party. It made the birthday dinner feel rushed and ruined the mood from the beginning.

★★★★
Local Guide
November 30, 2024

Nice food and great staff.

Local Guide
November 30, 2024

Two personal Pizzas and two lasagnas took forever to arrive. Both pizzas were served cold. Nothing special about the pizzas. Lasagnas were just ok. Food : 1/5 |

★★★★★
November 30, 2024

Trattoria by Italian Kitchen Trattoria by Italian Kitchen offers an unforgettable Italian dining experience with a cozy and welcoming atmosphere. The menu is packed with delicious Italian classics, with the tender and flavorful lamb shank being an absolute standout. A big shout-out to our amazing server, whose attentiveness and friendliness made the evening extra special, and to the owner, Michael, for his warm hospitality and ensuring everything was perfect. To top it all off, I was surprised with a delightful birthday treat that added the perfect finishing touch to the night! For authentic flavors, exceptional service, and a truly memorable experience, Trattoria is a must-visit. Highly recommend!

★★★★★
November 30, 2024

Great customer service! Would highly recommend truffle spaghetti . Server Steve did a great table side terimisu presentation:)

★★★★★
November 30, 2024

Always the best food and service! We also tried the table side tiramisu today and it was phenomenal! We will definitely be back!

★★★★★
November 30, 2024

Enjoyed our dinner very much. Acknowledged our friends birthday and visited us personally. Very accommodating.

★★★★★
Local Guide
November 30, 2024

I had an amazing experience at Trattoria. The food was fantastic, the ambiance was perfect, and the service was top-notch. I want to give a special shoutout to the manager, Michael . They went above and beyond to ensure everything was perfect during our visit.

★★★★★
November 30, 2024

We recently hosted our office Christmas party at Tratorria and it exceeded all expectations! The ambiance was festive and beautifully decorated for the holidays, setting the perfect mood for our celebration. The staff specially Rebecca and Carmella were incredibly attentive and accommodating, ensuring that every guest felt special. The food was simply outstanding. The restaurant also offered a private dining area, which gave us just the right amount of privacy for our event. If youre looking for a cozy yet elegant spot to host your Christmas party, Tratorria is the place to go. Special thanks to the Manager Michael for the great hospitality.

★★
November 30, 2024

I ve always loved this restaurant, but I had a disappointing experience tonight. I understand it was busy since it was pasta Tuesday, but our server was rude and didn t provide a positive experience. He forgot to punch in our appetizer, which arrived after we had already received our mains, and only checked on us once during our entire meal. My pasta was forgetting an ingredient and we had to catch his attention 10 minutes after we got the food, and he was not understanding at all. He never offered us refills or acknowledged his mistake with forgetting to punch in the appetizer.

★★★★★
November 30, 2024

Went for anniversary dinner and the experience was 5 star all around.

★★★★★
November 30, 2024

We had a great experience at the Trattoria in Burnaby by Italian Kitchen. Our server Dana, was sweet and attentive. She gave us all the right options and was very friendly. She made sure we were comfortable. The manager and owner Michael is such a sweet gentleman. He was very kind and was chill to have a chat with us. The restaurant has a really pleasant, relaxing vibe.

★★★★★
November 30, 2024

Amazing service and yummy super nice food and Amelia is the best manger

★★★★★
November 30, 2024

Amazing amazing service Thank you to Micheal and Carmela I am fan of this place. Try the Stags Leap best wine and the pizza will make you dance while you are eating. Keep up the good job and keep smiling

★★
Local Guide
November 30, 2024

Beautiful restaurant but the food is subpar and the service was awful. Took an hour for our food to arrive after ordering and still had missing items while other tables got their food right away. No offer of pepper or cheese while other tables had that offered. Servers seem overworked and stretched thin. Cocktails aren t that good either.

★★★★★
November 30, 2024

The food and atmosphere were both amazing! The staff were very friendly and frequently checked to see if we had everything we needed. We had a great experience.

★★★★
Local Guide
November 30, 2024

Ordered the formaggio pizza and thought it was decent. It was good that I also ordered a side dish because the flavour of the pizza started to taste too strong/heavy so it was good to mix my taste buds. The Brussels sprouts were pretty good, thought the salad was a bit too overpowered by the lemon taste. Other than that, the restaurant and service was decent.

★★★★★
November 30, 2024

I had the pleasure of dining and it was wonderful experience. The cofounder and staff were incredibly nice and friendly. The atmosphere was delightful. As photo which is my favorite dish tonight!!!.

★★★★
Local Guide
November 30, 2024

Hawaiian pizza is a great safe choice

★★★★★
November 30, 2024

Michael at Trattoria Burnaby was an amazing host and an awesome person to meet. Our staff Christmas party was hosted here and the vibes were amazing. Thank you for an amazing night. Would highly recommend :) Food : 5/5

Local Guide
November 30, 2024

We had a party couple of days ago in this location. Everything seems to be fine until the actual meal was served. We are party of 20. They made it feel awkward because out of the 20 meals, 19 was served and I was left without food for 15 -20 minutes. Even if my food eventually arrived, I felt really weird and bothered with what happened. When you have a party, everything should be served all at once. This left me really feel uncomfortable and left out! End up not eating and enjoying the party and the food.

★★★★★
November 30, 2024

Definitely noticed a difference with the renovation. The enclosed front patio was really nice and warm for our big group. good food, great service and great atmosphere.

November 30, 2024

How come a couple days ago you guys had 4.6 stars, only 300 reviews and a few photos, and now it s changed dramatically over two days to much worse? I wish I knew ahead of time before I planned my birthday there, because you guys deserve 3.7 stars

★★★
November 30, 2024

I want to leave my impressions of spending time at your place. First, stop posing as Italian cuisine, the 2 bucks Dollarama pasta tastes better, second, Caesar salad, are you serious? Wheres Parmesan cheese, and wheres the specialty dressing??? 16 bucks per cabbage, 3 crackers, and a spoonful of mayonnaise. We ordered 4 pasta dishes, none of them Italian pasta. I can see why you tip the check yourself now, because Id leave 10 bucks, not 28. Oh, and good things) its pizza and wine. All of this deserves 3 stars.

★★★★★
Local Guide
November 30, 2024

Fantastic food, incredible atmosphere, and exceptional service. Michael and team are just incredible and make you feel right at home. Standouts were the prosciutto di parma which was amazing, and the tiramisu was just too good to be true.

★★★★★
Local Guide
November 23, 2024

Trattoria on Kingsway and Willingdon in Elements Hotel. Trattoria has been on my bucket list for a long time and today was the day! Now the pictures are NOT what you would get as the Chef made us these platters. But they are dishes you can can get individually. The food and service was absolutely amazing and the manager Carmella was so delightful and paired the wine perfectly for the food. I added the descriptions of the food I each picture. We had the Trattoria Antipasto which was sooo good. But the bread.... OMG the salt and rosemary on the crispy bread! We could eat plates of it! We had seafood pasta, roasted chicken and a spicy pasta with burrata. The next platter was a beef tenderloin, roasted lamb on polenta and a sable fish. They were absolutely perfect with yummy roasted potatoes, perfectly cooked and salty broccolini that were fantastic! My husband was blown away by how amazing everything was. To be on point in every dish and serve it so perfectly was a huge win! For dessert we had the table side Tiramisu, Caramel Bundino, Torta allArancia and Torta Di Cioccolato. All were absolutely fantastic! I love Tiramisu so Im bias and the Torta allArancia which is a citrus orange cake and Chantilly cream were my fav. I mean they were all amazing but I have favorites lol We have found a new favorite restaurant! Im so happy as we wanted to find an authentic Italian restaurant and this checked all the boxes. We had started on the patio but we were on the end and when the sun started to set even with the heater we moved inside. I seriously cannot wait to go back and try more. I dont give 5 stars very easily and considering I grew up with Italians who had award winning restaurants and working as a Chef for Umberto decades ago, this was 5 stars all around!

★★★★★
November 23, 2024

The food is amazing, the service is great everyone is very friendly and nice.

★★★★★
November 21, 2024

Me and my lady had an outstanding experience at trattoria! Michael provided exceptional service, making us feel welcome and attended to throughout our meal. His knowledge of the menu and recommendations were spot on. The ambiance of the restaurant was truly delightful, warm, inviting, and perfect for a relaxing evening and dates. The decor complemented the atmosphere beautifully, creating a cozy yet elegant setting. The highlight of the evening was undoubtedly the food. Each dish was beautifully presented and bursting with flavor. It s clear that the chef takes great pride in their craft. Huge shoutout to Michael, the dining team and the entire kitchen team for such a fantastic dining experience! We can t wait to return.

★★★★★
November 21, 2024

Great experience over my lunch that. Will come again

★★★★
November 21, 2024

I recently dined at Trattoria, and I was impressed! The service provided by Michael and his team was excellent attentive, friendly, and quick, which made the entire dining experience enjoyable. Special shout-out to Axel, who was fantastic and made sure everything was perfect throughout the meal. The food was noteworthy, especially the tiramisu, which was one of the best Ive had, and the prosciutto dishes were delicious and flavourful. They also offer a fantastic deal on pasta every Tuesday, which is a must-try. If youre looking for great food with exceptional service, it is definitely worth a visit!

★★★★★
Local Guide
November 21, 2024

Had a great dining experience with exceptional service with great recommendation . Had their pasta special along with tiramisu it was phenomenal. Great service from Eric and had a pleasant conversation with Michale the owner. Tiramisu is a must have , prepare table side so you can have a little show to watch . Parking: Within the building itself have a underground parking

★★★★★
November 21, 2024

Really good, Brittany was very friendly and the atmosphere was nice

★★★★★
Local Guide
November 21, 2024

2024/10/22 Special Tuesday Enjoy meatball pasta, coffee and tiramisu. The meal lasted two hours.

★★
Local Guide
November 21, 2024

I had high expectations for the pasta after trying the bruschetta, which was quite good, but I was really disappointed. The jasmine drink was also delicious, but the pasta was a huge letdown. The carbonara was the worst I ve ever had, and the seafood pasta was just okay, though it was incredibly salty. Additionally, the male server rushed us to place our order, and the first dish took 25 minutes to arrive. Overall, it was a disappointing experience, and I won t be returning.

★★★
Local Guide
November 21, 2024

So, just gonna preface this by saying we used to eat at Trattoria a lot before they renovated and reopened as Trattoria by Italian Kitchen (aside from the newly enclosed patio, didnt notice a lot of changes aside from it being way darker inside). But regardless, they still have Pasta Tuesdays where you can get pastas for $16. Sounds like a good deal. We visited in late October. The place was surprisingly busy given we arrived just a few mins past their opening time. Got seated in the back. Its quite dim there and difficult to read the menu. The server could tell I was having trouble and agreed that its kind of dark back there (no solution offered like you can view the menu online on your phone or let me grab a candle for your table but thats fine... I can figure things out myself and used my phone). Their pasta Tuesday menu is $16 for any of their pastas. Seems like they changed their menu a bit so we wound up ordering the Nodi Marini Fra Diavolo ($16 pasta Tuesday) with scallops, prawns, capers, olives, and peperoncino as well as the Mafaldine Carbonara ($16 pasta Tuesday) with pancetta, black pepper cream and pecorino romano. They upsold us on the cheese bread ($9) which they delivered to our table about 3 mins before our pastas arrived. We also got an order of Caesar Salad ($16) and their Jasmine Guava Ice Tea ($8). Honestly, the flavor of the Caesar dressing was pretty good. The baby gem lettuce pieces were a bit too large to eat so we wound up cutting them down ourselves. The garlic croutons were also too large but the main problem with the croutons were they were hard both hard and kinda chewy (like it needed to be baked a little longer to give it a crunchy texture). But because they were so hard, you couldnt bite through them or cut them with your knife. When our pastas eventually arrived, they were steaming hot (good sign). But we immediately noticed that everything tasted quite salty. Now, I know pancetta can be salty (and I usually love it in carbonara), but the pancetta itself wasnt overly salty (as I tried it by itself). I think it was the pasta sauce. That or the pecorino romano which is known to be on the saltier side. The Nodi Marini Fra Diavolo was also salty but you could tell that was mainly from the capers and olives (the shrimp and scallops were pretty good). I tried to eat the cheese bread in hopes that would dim the saltiness but by this time, the bread was kinda cold and didnt help much. The waitress came by but I didnt say anything cause she seemed busy and rushed. Eventually, one of the managers came by and asked how things were and I mentioned how salty the pasta was. She was quite apologetic and offered to replace it with a different pasta. I originally said no because Ive rarely ever sent back food but she seemed insistent. So I do appreciate the effort. I could hear her talking to the staff and they said they dont add salt to the dish. They brought back a Tagliatelle Ghiottone with a creamy sauce and minced chicken. To be honest, it still tasted a bit heavy with the salt (but not as bad as the carbonara). Minced chicken was an interesting choice as I found the chicken to be a bit dry. I feel like the problem was with the pre-made pasta sauce (which we could see them ladeling out of a container when they were making my replacement dish)... or perhaps the cheese that they used. Pecorino is usually not aged very long so that does add to the saltiness (probably a poor choice of cheese to go along with a pasta that has pancetta in it). Overall, I appreciate the efforts of the manager to try and rectify things. But I found the dishes on this visit to be way too salty for my preferences. Afterwards I went on Google to check their reviews and saw a number of other people mentioning how salty the food is now. Hopefully, theyll do something about that in the future. This meal (which we originally thought might be a relatively inexpensive lunch with $16 pastas) wound up being just over $80.

★★★★★
Local Guide
November 21, 2024

I came here with my family for my birthday dinner in July, and the owner came out to say hi, and he was very friendly. The food was outstanding (I recommend the carbonara), and the service was great. Will definitely be coming back!

★★★★★
November 21, 2024

First time going to Trattoria and Chung made us feel very welcomed. He was charming. The food was also yummy and we love the tableside tiramisu! Definitely will be back

November 21, 2024

Ordered takeout. Their Tagliatelle Ghiottone was bland. And the kitchen didn t include utensils in the bag. Do not recommend for takeout. Ambiance was nice inside.

★★★★★
November 21, 2024

What a lovely place! The pizza and pasta were great! The host Kristine was very nice and helpful. Highly recommended!

★★★
Local Guide
November 21, 2024

The staff were fantastic. Carbonara was mediocre - super oily and low on flavour. Hardly any meat. Dietary restrictions: Gluten free

★★★★★
Local Guide
November 21, 2024

Pizza is amazing, for 15$ get a pizza full of prossuto its a dream. Eggplant coutlet I didnt really like - far away from Eggplant Parmigiano, but pizza is truly amazing BTW patio is open and heated now

★★★★★
November 21, 2024

We had the best experience with our server Steve! The manager Michael was absolutely amazing! Great food great atmosphere! We will be back! Thank you for the amazing experience!

★★★★★
November 21, 2024

Our first time here tonight and we had the most wonderful time at dinner tonight! The service was exceptional and Steve was amazing! He s super friendly and so comforting. Highly recommend!! Will definitely be back here soon!

★★★★★
November 21, 2024

Food was amazing, the service was amazing, the staff was amazing. The restaurant is sooo aesthetic. Our server, Steve, was absolutely adorable and the actual representation of a sweetheart. Overall, amazing experience. Did I say: it was amazing??!!

★★★★★
November 21, 2024

I went to Trattoria after the renovations and reopening. Beautiful restaurant, with very nice and knowledgeable staff. Enjoyed a meal with my family that I would definitely come back for again.

★★★★★
November 21, 2024

I have a sweet tooth so my favourite thing was the caramel budino. I never tried anything like it! Everything was fresh and cooked perfectly. The server was great, but person on the phone could ve be a little more polite when trying to make a reservation.

★★★★★
Local Guide
November 21, 2024

The revamped Trattoria did not disappoint. The patio was heated and had great ambiance. Other than the carbonara pasta everything was tasty.

★★
Local Guide
November 21, 2024

We ordered 3 dishes, the chicken pasta was mushy and tastes very light. The other 2 dishes from their fall dinner feature menu were even worse. The sauce of the ravioli(goat cheese agnolotti)was sour. The roasted lamb chop is dry with very average sauce. Dessert tastes like the cake from supermarkets. They provided very small portions like some high-end fine restaurants, two of us order 3 main dishes with dessert and drinks and still felt a little hungry. Their wine cocktail were good. I recommend their lambrusco sbagliato. The staff was friendly and welcoming, but the food was the worst Italian food I ever had.

★★★★★
Local Guide
November 21, 2024

Amazing experience! Natalia was a very attentive server and all of the food was delicious! Tiramisu was so good! Thank you for making our dinner special!

★★★★★
Local Guide
November 21, 2024

As a big fan of handmade pasta and stone-grilled pizza, I was not disappointed! The vibes were great, the food was incredibly tasty, and the service was warm and welcoming. The signature table-side tiramisu performance was a delightful touch and made the experience even more enjoyable.

Local Guide
November 21, 2024

EDIT to include the fact that the restaurant asked me to connect with them by email but havent bothered to respond to said email in over a week, making this experience even more mediocre than I could have imagined. We were excited to come here after the recent renovations and pasta Tuesday promotion. Unfortunately, both the Bolognese and the Nodi Marini Fra Diavolo were far too salty for us. The Nodi Marini Fra Diavolo, in particular, had an excess of capers and olives, adding to the overall saltiness. Further, our server was noticeably cold towards us right from the first greeting, not a single smile nor did she ever check up on how we were doing throughout the meal. Particularly in a climate where tipping is expected to be quite high and post-tax rather than pre (on machines), we thought this behaviour was subpar compared to the norm. The nice renovations to the patio were the only pleasant thing to our experience.

★★★★★
Local Guide
November 21, 2024

I visited on a busy Friday night, then again for a quick dinner on Sunday. Both times were wonderful experiences! The addition of the covered and heated patio really adds to the ambiance of the restaurant. We had the signature truffle cream pasta with meatballs, beef carpaccio, and Caesar salad. The pasta was outstanding and very flavourful. The beef carpaccio tasted fresh and the Caesar salad was well-seasoned and rich, however a bit too salty. Overall, great joint with attentive service, generous portions, and notable quality.

★★★
Local Guide
November 21, 2024

Past day on Thursday

★★★★★
Local Guide
November 21, 2024

SUPER service! One of the pastas was too salty for my flavour (because of the generous olives and capers) but the owner/manager of the restaurant made sure I was taken care of, and so he had made another portion with reduced saltiness - really appreciate the superb customer service and care Other than that, the pizza and appetizer was awesome, and I cant wait to be back again!!

★★★★★
Local Guide
November 21, 2024

Wonderful experience. We were there on Trat Tuesday, so the restaurant was quite busy. We were seated by Michael, who was friendly and took his time to welcome and chat with us. Our server, Natalia, was attentive, efficient, and friendly. The food arrived quickly. I had the black truffle spaghetti - delicious! Thanks for the great evening.

★★★★★
November 21, 2024

Michael the owner was an amazing host and really made my birthday special. The food was out of this world 10/10 for the truffle spaghetti and the tiramisu is to die for Great experience and i will definitely comeback soon

★★★★★
Local Guide
November 21, 2024

Trattoria serves an unforgettable Italian experience. I tried the seafood risotto, which was creamy and loaded with fresh flavors, and the calamari with prawns fritto misto, crispy and perfectly seasoned. The warm ambiance and friendly service made the meal even better. Highly recommended for anyone craving authentic Italian cuisine!

★★★★★
November 21, 2024

Trattoria offers an outstanding Italian dining experience! The dishes are flavorful and beautifully prepared, the atmosphere is inviting, and the service is attentive and friendly. It s a perfect spot for anyone looking to enjoy authentic Italian cuisine. Highly recommend!

★★★★★
November 21, 2024

Everything was great. Especially the tableside tiramisu. Love the renovations to the patio. Only thing was a bit hot on the patio but thats hard to control :) Will be back

★★★★
November 21, 2024

We made reservations but when we arrived, no one greeted us. We had to wait 5 minutes before someone noticed us, the restaurant seemed very busy. There were a lot of staff working, and we sat in front of the kitchen, where all we saw were staff huddled together for a meeting. Despite this, when we could finally order, one of our pizzas was cold. At least 7 different people came to check on us, which was unusual from my restaurant experiences. Chung, a manager, was the one who heard that the pizza was cold. He explained there was a new cook and that cook might have prepared the pizza. He also explained they were restructuring and changing the atmosphere of that location. The second pizza was hotter, fresher, had more toppings and toppings were bigger in size. There was a clear difference.

★★★★
Local Guide
November 21, 2024

Went to their tueday deal Had their Rigatoni pasta and carpaccio. Pasta sauce was good, and their appy ingredient was fresh. Their cheese bread was so so. The servers were great and friendly.

★★★★★
Local Guide
November 21, 2024

The space is nice, parking on the street pay meter. We came for a late meal The meatball signature was good! Will come back and try the others. Service was also nice!

★★★★★
November 21, 2024

The food was fantastic and different from other Italian restaurants. The tiramisu was by far the best I had, made fresh in front of you and topped with Belgium chocolate. The services was on point, they talk to you nicely and get you what you want. The owner was extremely nice and friendly.

★★★★★
November 21, 2024

Great service and amazing food. The service was sincere and kind which made the whole experience even better.

★★★★★
November 21, 2024

Excellent service, best we have had in Vancouver in many years. This alone will bring us back. Havent eaten here since it was at west 4th location, its way better now. Everything was awesome, will definitely make it a regular on our list.

★★★★★
November 21, 2024

The place is amazing! The food even more amazing! If you a real fan of Italian food, please come visit Trattoria in Metrotown

★★★★★
November 21, 2024

Always have delicious meals when I go and Steve is a delight to have served us! One of my favorite restaurants.

★★
Local Guide
November 21, 2024

Ive been a loyal customer of this restaurant for years, but my recent experience left me extremely disappointed. I took my family on Friday night, including several children, for a special birthday meal, spending over $500. Unfortunately, we found a hair in our food, that was unpleasant. While the server and manager acknowledged the issue, all they did was remake the dish. No discount or complimentary gesture was offered, which would have been standard at a restaurant of this caliber. Most of the pizza and flatbread was burned too but I understand that they cant control the oven too much. But they should have at least clean UK the burnt before serving.? After paying and tipping as usual, I felt the bill seemed high for five adults and four kids. Upon closer inspection, I realized that I had double-tipped because the 18% gratuity for large groups was already included but wasn t disclosed when the bill was brought to me. When I told the server about the double tip, she wasn t surprised it was as if they were used to this and had hoped I wouldn t notice or would forget about it. I don t mind paying gratuity, but customers should be informed upfront so they can decide if they wish to tip more. This lack of transparency left a very negative impression. It seems the restaurant s popularity may be affecting its focus on customer experience, which is disappointing for any first timer or long-time customer like us.

★★★★★
Local Guide
November 21, 2024

We came celebrate my child s birthday. The table that was arranged for us was next to a big party group which was a happy crowd and they were quite loud, so we had difficulty to speak or listen to the conversations we had with each other. Our server Rebecca was professional and provided us a very good service. The food that we ordered were delicious and are well presented except the clams that were in my linguine unfortunately had sands inside making me cannot fully enjoy my pasta. The tiramisu was made at the table and it tasted good. The hazelnut chocolate cake was good. The serve knew we came to celebrate my child s birthday so they wrote happy birthday on the plate (the cake is not complimentary). Overall, the serving team was very friendly and making us feel valued. We all had an enjoyable evening with them.

★★★★★
Local Guide
November 21, 2024

The heated patio was lovely and cozy. The food tasted fresh and delicious. Highly recommend.

★★★★★
Local Guide
November 21, 2024

This is my favorite restaurant in Metrotown. The italian food is delicious, the staff is so friendly and polite, the new atmosphere is cozy and amazing. I have lost count on how many times I went with my family and friends, and I just heard great feedback about the pasta, the pizza, the desert, and the staff. If you want to have a great time with nice food, I highly recommend Trattoria.

November 21, 2024

Went to order take out at 6pm, telling me that from 5-8pm they are not doing take out order. I guess they dont care any take out business.

★★★★★
November 21, 2024

Great Food! Pasta was awesome!! We had the best service! The owner - Michael served us the best dessert. Their signature freshly made tiramisu is the BOMB! Come check them out in Burnaby!!! Thank you Michael for your top service! We will be back soon!

★★★★★
November 21, 2024

We recently celebrated our first wedding anniversary, and I can confidently say it was a night to remember. The owner s warmth and dedication were clear; he went out of his way to make our evening special. The food was outstanding. The bruschetta topped with fig and gorgonzola cheese was amazing as well as the bolognese. Their tiramisu is an absolute must-try! Highly recommend this place!

★★★★★
November 21, 2024

We had a great experience here. Emptied a bottle of wine with pizza, pasta and tiramisu. Man, I recommend 100 times.

★★★★★
November 21, 2024

Best dining experience in Burnaby. Good food, lively atmosphere, wonderful service, great staff - special kudos to Michael.

★★★★★
November 21, 2024

Michael thank you for being so wonderful you made our service fantastic. You re a pleasant manager and I will be back I hope to see you again soon and say hello again. We also had such a wonderful server, it was great that she mentioned the specials we ordered one of the pizzas and it was delicious.

★★★★★
Local Guide
November 21, 2024

Amazing service ! I came in after a long shift with my boyfriend and we had such a wonderful time. We will be back soon. The truffle pasta is my favourite ! Food

★★★★★
November 21, 2024

Highly recommend the New Trattoria. We had a large party of 10 for dinner last Saturday. The service and food were excellent. They have finished the patio and updated the interior. The risotto was delicious and try the Table side Tiramisu for two!

★★★★
November 21, 2024

The atmosphere was nice! Private room if you have a group. Bar setting as well if youd prefer. The food was served quite cold and bland...however we had leftovers and had some the next day and tasted better when hot.

★★★★★
Local Guide
November 21, 2024

Best lasagna weve ever tasted anywhere. Great tiramisu impressively served by the table, good for 3-5.

★★★★★
November 21, 2024

My first time here, I can t wait to bring my family

★★★★★
November 21, 2024

Good food, actually real surprised. I dont it remembered to be that exceptional. The taste mixed with the fluffy dough and slight crusty edge. Perfect balance. 100% recommend

★★★★★
Local Guide
November 21, 2024

Food was really good and the patio was very pretty and very nice and toasty considering it is fall.

Local Guide
November 21, 2024

Went in tonight and the hostess was pretty rude, dismissive and tried to ignore us. We asked for a table and she said we have none then looked away. I politely asked for clarification and she replied with a rude tone said We dont have any tables. We probably wont have any till 830. And moved away from us. The restaurant doesnt have a system for making a wait list nor a hostess who have a welcoming attitude. I suggest you make a reservation or youre up shit creek with no paddle. I wont go back. Theres other Italian restaurants with far better service.

Local Guide
November 21, 2024

I thought it would be a good Italian restaurant but it failed my expectation. Had the worst Calamari here. Will never come back again.

Local Guide
November 21, 2024

Used to be one of my favourite places but I wont be back after todays experience Things that went wrong: - was told to sit and wait for our table, which we did, only to find out our friends were sitting inside already and our table was ready ( this happened to the group Infront of us too) - food took over 45 mins to arrive, we were starving - the pastas were cold, the 100 layer lasagna was so tried and lacked meat that both our friends had chunks they couldnt eat - didnt come with grated cheese, we had to ask - didnt come with serving spoons or dishes for shells for our clams, had to ask - server never checked on us or on the food - since we had a big group, it was auto grat, I told our server thats fine and expected but we were really unhappy with the experience... His reply was, I know service wasnt good today, Im not happy either, Im mad at the manager.. What!? How is this professional? - after paying the manager came and said I heard youre unhappy with service, at first he didnt seem empathetic of the situation at all, just kept telling us a bunch of excuses about being short staffed etc. - at the end he asked how he can make it better and offered us a round of drinks and some desserts since we already paid for our bill Appreciate the offer but doesnt change how I feel about the night and I definitely wont be back. Also I was planning to host our work holiday event there I inquired 5 days ago and never heard back But honestly I would never host the event there after the service we got Thought after their Renos and rebranding they would be even better but service only went down hill

★★★
November 21, 2024

Wait time to get our food was insane. From moment we made an order we waited for about an hour to get it.

★★★★★
November 21, 2024

Great food, service and ambiance. Definitely recommended!

★★★★★
November 21, 2024

Best restaurant I ve ever been to

★★★★★
November 21, 2024

This was our first time visiting Trattoria and the experience was amazing! For two people, we shared two pastas and a bruschetta appetizer. The Tuesday $16 pastas made the food price very reasonable and the food quality was great. Serving staff were very friendly and came to check on us often throughout our dinner. 100% recommend the tiramisu for dessert! The tableside preparation was so fun to watch and it tasted delicious.

★★★★★
November 21, 2024

Trattoria by Italian Kitchen exceeded all our expectations! The food was absolutely delicious. Every dish was fresh, flavorful, and authentically Italian. The staff were incredibly welcoming and attentive, making us feel like family from the moment we walked in. Service was top-notch, with every detail taken care of, and they made our dining experience truly memorable. From the cozy atmosphere to the expertly prepared dishes, everything was perfect. Highly recommend Trattoria for anyone looking for an exceptional Italian meal with fantastic service!

★★★★★
November 21, 2024

Had a fantastic experience celebrating a 70th birthday at Trattoria by Italian Kitchen!! The food was amazing, service was seamless, and the atmosphere was so warm and inviting. If you re looking for amazing Italian food with a team that genuinely cares about your experience, this is the place to go!

★★★★★
November 21, 2024

The customer service was amazing! The food was great. We had the pleasure to engage and interact with the manager. Overall the experience was exceptional!

★★★★★
November 21, 2024

The entire experience was fantastic , I highly recommend going. We were a party of 8 and all the food was absolutely delicious. The service was amazing and didnt feel rushed at all. Although it was busy on a Thursday night, it wasnt loud at all and you could have good conversations, the ambiance was perfect. The owner took time to introduce himself and give us an overview on his restaurant and all the renovations they recently put into making dining here a wonderful experience. It was clear the owner took pride in ensuring all his customers had a great time and were happy, even taking my Tiramisu off the bill just because I mentioned the cream on top was a little runny, he was insistent I send it back, but it was so delicious I was just happy to continue eating and he really didnt need to take it off the bill. That to me shows someone that cares about customer satisfaction. Will definitely eat here again.

★★★★
November 21, 2024

Went for lunch. Service was veryyyy slow and it wasn t busy in there. Got our appetizer before the drinks we ordered. Food was good - I think we will try the downtown location next time.

★★★★★
November 21, 2024

came here for my 4 year anniversary as I had heard about the table side tiramisu, and ended up getting lots of food to try! We started with the calamari, then shared the land and sea platter (I can t remember the name but it was on the special card) and a truffle spaghetti and meatballs (as everything looked so good and we couldn t decide) to share. We even got the tiramisu for dessert (because that s what we came for but we were so full haha) and we both agreed best tiramisu we have had. Everything was phenomenal, all the food was perfect, our server tara was amazing, and the owner/manager mike was super friendly and made the experience very special. Would highly recommend and would love to go back to try more.

★★★★★
November 21, 2024

Audrey was outstanding! She gave the best experience ever! Would reccomend 100%

★★★
Local Guide
November 21, 2024

Unfortunately today we had a not so good experience at this restaurant. We come here quite often on our girls night ( with babies), because they have a very spacious store but also their food and usually the service is amazing. Today we left a bit disappointed with our server because he wasnt paying attention to us at all and we had to call him all the time. Which is OK, sometimes that happens. But at the end ( and its the main reason for this review), we asked for our bill and he already had it printed and in one bill. We asked politely if he could please split it, and he said thats why I had it printed, I dont want to have to split it. It wasnt like we all shared the plates and it was going to be a laborious task. But he finally agreed, after we asked several times, and was really rude afterwards. It was just a bitter sweet experience, because the food was as usual very good and tasty.

★★★★★
November 21, 2024

Ever since the renovation this location has been a gem in Burnaby. The new all-season patio is great for the winter season and is rare to find in Burnaby. What shines the most was the service! Since the new management, every server and host has been extremely nice & friendly, and is always making an effort to make our experience special. I booked my birthday dinner here and they didn t disappoint! The Surf & Turf platter was a great the deal and the table side Tiramisu is an experience on its own! Highly recommend.

★★★★★
Local Guide
November 21, 2024

Had the 100 layer lasagna and was fantastic

★★★★★
November 21, 2024

Tableside Tiramisu is a must!! Even if you dont love tiramisu, its so cool to see it being made in front of you

★★★★★
Local Guide
November 21, 2024

Came here for a birthday dinner. The food was really good. We really liked the table side tiramisu. Pizza was really good and flavourful. Tagliatelle was good. Rigatoni was ok. Special thanks go Mnooki (Restaurant Manager) for taking care of us. Will absolutely come back and try other dishes. Vegetarian options: Margarita pizza

★★
Local Guide
November 21, 2024

We arrived on a Monday night to a maybe half full restaurant. They said only a high top was available so we decided to take it. They seated us basically right next to the door at a tiny table with a HUGE plant inches behind my seat. As we went through our meal I noticed more than several tables stayed empty for the duration of our time. Our appetizer came out and it was clearly under a heat lamp for a long time and not very warm at all (we got the calamari). We waited for almost an hour after this to get our entrees, seeing many people who were seated after us, receive their appetizers and main dishes before us. Our server suggested that they got really busy really fast. When it was fairly obvious that our entree order was forgotten and the order was sent to the kitchen late. Likely wont be back. There are plenty of other delicious pasta places in Metro Vancouver and surrounding area.

★★★★★
November 21, 2024

Amazing food and service. Michael was so kind to my daughters and wife. We ll be back!

★★★★★
Local Guide
November 21, 2024

Came here to celebrate my friends birthday, thank you Audrey, she was kind and considerate for making us have a pleasant dining experience Came here to celebrate my friends birthday, thank you Audrey, she was kind and considerate for making us have a pleasant dining experience

★★★★★
November 21, 2024

Fantastic people especially Alex and Micho!!!! Big Thank You for taking care of us every time we re here! Amazing food never been disappointed! Fresh pasta & made in house . Very friendly staff and great energy! Highly recommended place to go with you family & friends .

★★★★★
October 21, 2024

Amazing food and service. Michael, the owner is an amazing host.

★★★★★
October 21, 2024

Incredible experience tonight! Vladimir was our server and was so attentive. Went above and beyond despite having a full section. Highly recommend!

★★★★★
October 21, 2024

This is preserve-it-in-a-museum grade service!! Fantastic experience!! They connect with everyone as a team!!! And the food .. just yummy!!

★★★★
Local Guide
October 21, 2024

A lovely carb filled evening! Food was good, with a few plates that were underwhelming. Don t recommend the tomato bruschetta as it lacked flavour and the Brussels sprouts were almost perfect but over salted. Service was top notch! We were often checked in on and were well taken care of:)

★★★★★
October 21, 2024

Incredible girls night out filled with laughter, fabulous food and drink and outstanding service. Tiramisu is a MUST! Thank you Michael and staff for a wild, wonderful Wednesday night. We will definitely be back.

★★★★★
October 21, 2024

Great staff Great food Affordable price Nice ambiance Recommended dishes 50 Off Wine on Select Bottles

★★★★★
October 21, 2024

Had a great birthday dinner here tonight, and everything was wonderful. The new decor and outside patio look great, the food was AMAZING, and the cherry on top was our server Tara. She made our night and gave the best recommendations. Top night!

★★★★★
October 21, 2024

We had a great evening, our dining experience was excellent! Our waitress was very good, so attentive and sweet, very genuine. We will return again!

Local Guide
October 21, 2024

saw their advertisement for tues pasta. called to order. first was put on hold for 10mins. hung up and called again. second time, they said the kitchen is backed up and not taking any take out orders. Never had their food and wanted to try. if you are gonna advertise, then make sure you can accept the influx of orders. with this experience probably wont try or give them any business. you dont see Boston Pizza turning away take out orders on Tuesdays...

October 21, 2024

Terrible service. The staff were rude and dismissive, and our food arrived incorrect. Requests for simple things were not met with and a bad attitude, overall, an unpleasant experience. I definitely won t be coming back. Dietary restrictions: We did inform them about allergy alert, seems like they are not very concerned about it and which caused a lot of problem.

★★★★★
October 21, 2024

The atmosphere is really nice in the restaurant. I had the Rigatoni Vodka! It was good and I would recommend it~ Next time I want to get the spaghetti! Even though it was a busy night for them, the server did his best. It must be tiring going up and down the stairs a lot.

October 21, 2024

Went to dinner this past Friday night. Although our server was very sweet, the service was not appropriate. Drinks were not great, and arrived to table quite late with almost all ice melted. Appetizers: calamari was nice, bruschetta terrible. Dinner: ravioli- arrived cold, and taste was subpar. Won t come back.

★★★★★
October 21, 2024

I had an excellent lunch at Trattoria on Kingsway. The Pizza and Caesar salad were delicious, and the atmosphere was warm and inviting. What made the experience even better was our server, Miss Britney, who provided outstanding service. She was attentive and friendly and made sure everything was perfect throughout our meal. I left the restaurant feeling incredibly satisfied and will definitely return for another great dining experience. Highly recommend!

★★★★★
October 21, 2024

Living in the area, I decided to bring my mom for dinner and we had a great evening. The staff were welcoming and attentive from the moment we walked in. The bruschetta, lasagna, and the lamb chops were incredible. We ended the dinner with the orange cake and I would highly recommend. Can t wait to come back and bring friends!

★★★★★
October 21, 2024

Mmm yummy pasta and pizza

★★★★★
October 21, 2024

Lamb chops was amazing and the rigatoni! Must bring the risotto back!

★★★★★
October 21, 2024

Came for my cousin s birthday, and had an amazing time! I order the Rigatoni and it was delicious! Our amazing server, Steve was such a delight, and made our whole experience phenomenal! Would definitely recommend!!

★★★★★
October 21, 2024

Has been a regular restaurant for us over the last 10+ years. Have seen many menu changes and staff changes over those years BUT this is a positive review. The menu has always been of a high standard. My family, kids and grandkids are known, welcomed and their patronage always appreciated. We moved recently away from the area but make it a point to revisit this restaurant. Food as always, superb. Service today fantastic. See you again next visit.

★★★★★
Local Guide
October 21, 2024

Great food and atmosphere. Dave was a fantastic server. Genuine, funny.

★★★★★
Local Guide
October 21, 2024

Staff is very helpful and nice! Trattoria Tuesdays is an amazing deal where you can get 16$ pasta. The table side tiramisu is a must here!

★★★
Local Guide
October 21, 2024

This restaurant is priced quite high for the quality of food in my opinion. The Tuesday night pasta deal was worth it, but otherwise Id choose another restaurant for Italian cuisine. The service is top notch, reservations are a good idea, and the atmosphere was nice. I thought the tables were a bit too close and it was loud.

★★★★★
Local Guide
October 21, 2024

The food was amazing I would recommend the Jasmine guava ice tea , tagliatelle ghiottone, Nodi Marini Fra Diavolo and shrimp & Calamari Fritto Misto Our waitress was Kirsti She was very patient with us and gave us great service This is one of the best Italian restaurants I ve ever been to and tasted Dietary restrictions: They have an option for GLUTEN FREE pasta Kid-friendliness: Every one is very kind and patient our waitress Kirsti let my daughter help make our signature Tableside Tiramisu for two and she got to whip cream the tiramisu was made on spot in front of us

★★★★★
October 21, 2024

Trattoria in Burnaby is my new favourite restaurant! The food is delicious and most importantly, consistent. I usually come here with my 2 young kids and we have been treated with such kindness every time. The staff have gone above and beyond to interact with us and to make us feel welcomed, even when my little one is constantly trying to leave the table. The appetizers are so good and I would highly recommend trying the brussel sprouts! Steve is stellar and we loved his sense of humour. This restaurant has amazing staff with delicious food and the ambiance is perfect for family but also dinner with friends. Can t wait to be back!

★★★★★
October 21, 2024

Had a very wonderful experience at Trattoria tonight. Wonderful food, service and ambience. Would definitely come again. Food : 5/5

★★★★★
October 21, 2024

We visited Trattoria on a Tuesday evening for dinner and had a wonderful experience. We chose to sit on the patio to enjoy the sunset sky, and were pleasantly welcomed by the warmth of the patio heater, which made us feel nice and cozy as we settled in. The food was fantastic, especially the tiramisu that was prepared right at our table, I highly recommend it! The service was also exceptional, with the staff attending to us regularly and always offering warm smiles. Overall, we thoroughly enjoyed our experience and will definitely be coming back!

★★★★★
October 21, 2024

I ve been coming to Trattoria for the past decade and it never fails to disappoint! Impeccable food, staff and atmosphere. Tried the new menu twice and it s outstanding. Mark served us today and was a thorough professional. The staff are super warm and welcoming and I look forward to coming back, Tratt Tuesday or not :)

★★★★★
October 21, 2024

Great staff, food and ambiance!

★★★★★
October 21, 2024

My partner and I enjoyed our time at Trattoria. The 100 Layer Lasagna is a delicate dish with creamy cheese filled in between each bite and lots of flavour. I highly recommend this pasta. The Truffle Spaghetti is addictive and a classic. The ricotta and herb blend melts in your mouth. Another recommended dish. I love the texture of the carbonara. The mafaldine noodles are thick and cooked perfectly al dente. My partner ordered a bottle of the Camus Zinfandel, which paired perfectly with all the pastas The staff are always smiling and tentative. We are looking forward to our next visit.

★★★★★
Local Guide
October 21, 2024

I went on there on October 15th. Upon arriving at our table we were greeted by the server who friendly and personable . The owner stop by and made sure everything was good with us . It s this customer service that makes people to want to come back . I ordered the bolanese which was out standing . We also ordered prosciutto breast which was amazing . Top service great food , also beautiful space .

★★★★★
October 21, 2024

I have had the pleasure of eating at Trattoria a number of times over the last year-and-a-half. I have dined here solo, with teams from work to celebrate events, and for a quiet meal with friends. I have never had anything less than a full 5 star experience: from the staff that are friendly and incredibly knowledgeable about their product, to management who are friendly and unbelievably accommodating. But then there s the food: authentic, delicious items (on what is clearly a focused menu not crowded with every item imaginable), all prepared with clear care and an appreciation of dining, whatever the context. Everything from an authentic caprese salad to pastas and other Italian classics are all top-notch. Pizzas made in the central oven top off the experience, bringing a real oven style pizza for a reasonable cost and adding to the experience. I can t recommend this establishment enough for a quality Italian meal in a friendly and warm environment. Consistent quality like this is hard to find, and should be experienced.

★★★★★
October 21, 2024

kristy was a wonderful server and the food was amazing!! thank you so much michael for making our experience memorable!

★★★★★
October 21, 2024

My daughter and I randomly came for a Wednesday evening dinner, and Kirsty created a remarkable weekday experience for us. The food, the ambience, and Service exceeded our expectations. Will definitely continue to come here when we need an evening out!!!

★★★★★
Local Guide
October 21, 2024

What a great location. In the heart of Kingsway. Good menu with pasta pizza and entree items. Lamb was exceptional and so was chefs special rib eye steak. The indoor outdoor patio area was perfectly heated. Service was perfect

★★★★★
October 21, 2024

My friends and I recently had the pleasure of dining at Trattoria, and it was an exceptional experience from start to finish. The ambiance was warm and inviting, providing the perfect setting for an enjoyable meal. Our server, Vladimir, was outstanding. He was knowledgeable about the menu, attentive to our needs, and provided excellent recommendations that elevated our dining experience. His professionalism and genuine enthusiasm for the cuisine added a special touch to the evening. From the fresh appetizers to the delicious desserts, every course was a delightful showcase of Italian flavours. Highly recommended. We will definitely be returning!

★★★★★
October 21, 2024

I recently celebrated my birthday at Trattoria, and I absolutely loved it! The ambiance was fantastic, especially sitting on the cozy patio with the heaters keeping us warm. The food and drinks were outstanding, and the servers were incredibly helpful with their recommendations. I was pleasantly surprised with a little birthday cake, which added a lovely touch to the evening. Michael, the manager/owner, was very friendly and made sure we had a wonderful dining experience. I can t recommend this place enough 10/10!

★★★★★
October 21, 2024

Great food and service.

★★★★★
October 21, 2024

After renovation, looks much nicer and pretty! Their customer service is very professional , definitely we re going back again:) Food

★★★★★
October 21, 2024

Excellent Service, Very Delicious Food, Beautiful Place and Affordable prices! Honestly I was amazed how the Staff Served us so well! We were celebrating our friends Birthday, ordered 3 different Pastas and Clams! Birthday dessert was on the house! We barely could finish it all, everything was sooo yummy! Michael, Vlad and the team made our experience wery Special! Highly Recommend this Place!

★★★★★
October 21, 2024

Amazing attentive service and amazing food quality. The rebrand has been absolutely amazing and I m so excited to have a restaurant I can bring my friends to

★★★★
October 21, 2024

First time to Trattoria and enjoyed an incredibly delicious lunch with my partner. We ordered the Tagliatelle Ghio & the Truffle Spaghetti and had our meal at their patio which was kept nicely toasty on a rainy day. Food came quickly, waiters were attentive and everything was great! Unfortunately when I checked the receipt later that night, I noticed we were charged $20 for the Tagliatelle instead of $16 that was listed on the menu. I thought maybe there is a surcharge of some kind but the price of the truffle spaghetti is correct so it leaves me to wonder how the extra $4 for the Tagliatelle came about?

★★★★★
Local Guide
October 21, 2024

I had been curious about this restaurant for a long time and was finally able to go, but I really recommend this restaurant! I visited for lunch, and the service, food, and atmosphere were all wonderful. It was a rainy and chilly day, so the waiter recommended hot water and of course brought it with lemon. Also, They were really attentive and poured drinks as soon as they ran out. All the food is delicious and I think its the best in this area! ! I ended up ordering a little too much, but everything was delicious! I think the price is just right. I went with some friends, and they politely suggested that we could split the bill without having to ask, and the bill went smoothly. Overall, the customer service was wonderful and I was able to spend a truly satisfying time. I would definitely like to visit again.

★★★★★
Local Guide
October 21, 2024

We loved the pasta we ordered - spaghetti, linguine and nodi marini. The staff were professional and friendly. Michael, the owner, also visited our table, and made us feel special. We will come back again! From the 3 ladies from Friday night. Food

★★★
Local Guide
October 21, 2024

Steve, our server, very personable and professional, Stretched though. Room fine. Carpaccio nice, with ... flatbread. Sable fishy, with lamb nicely portioned but a little salty. More of an S&L feeling than a Global.

★★★★★
Local Guide
October 21, 2024

Came after upgrading, the food was surprisingly good. We had fried Macaroni , Rigatoni and Fungi pizza.

★★★★★
October 21, 2024

If you want real authentic Italian and awesome hospitality, this is the place to go! Che buono!

★★★★★
Local Guide
October 21, 2024

We took my partners Godmother here for her 80th Birthday. The food and service was impeccable, and the waitstaff really went out of their way to make her special day a memorable one!

★★★★★
October 21, 2024

Trattoria is the best Italian restaurant I have temporarily dined at in Vancouver, with excellent food quality and outstanding service. Their ingredients are fresh, the flavors are quite delicious, and the presentation is appealing. The atmosphere is comfortable, making it a true pleasure to be there. All the staff provide top-notch service and are very enthusiastic. They not only patiently listen to customers needs but also willingly explain the ingredients and preparation methods for each dish, making the entire experience enjoyable! Regarding pastas, I particularly love the Nodi Marini Fra Diavolo and the Truffle spaghetti & meatballs. For pizza, my favorite is the Funghi. Each time I leave, I feel completely satisfied. And for dessert, you must order the Signature tableside tiramisu for two; it s probably the best tiramisu I ve ever had in my life. I really enjoy their performance of making the tiramisu right in front of you. The meticulous 5-minute preparation and presentation will leave you in awe!

★★★★★
Local Guide
October 21, 2024

Always a wonderful experience at Trattoria! I had the Crab & Lobster Ravioli and a lovely Tiramisu for dessert - so delicious!