Gyu-Kaku Japanese BBQ in Calgary

I went to celebrate my anniversary, the food and the service were good, until the time to pay, the bill was more than $200 which we gladly paid because that was what we consumed, we gave a good tip to the waiter in cash, but then he told us that we had to give at least another $20 for the kitchen, we were confused and asked why and he didnt answer us, he only told us again that we had to give a tip for the kitchen, we paid another $10 extra but the truth is we didnt understand why this requirement because as far as I know the tip is voluntary and we had already given it to the waiter, anyway we went from a pleasant evening to a very uncomfortable situation.

We have been here twice now and have loved it both times. Staff are very welcoming and accommodating, our server Pheobe was wonderful. We did $42 all you can eat. The miso toro is very flavourful and pork belly as well. Green tea ice cream is not too sweet and very refreshing.

It was our first time here and Mila was amazing :)

The cooks be checking us out ngl but overall good experience

Good one!

The food was great but at the end of service after paying, I was asked if I selected 18% . I was then told that there was auto gratuity and I should have selected 18%. I understand the auto gratuity but I think it would have been nice to be reminded of the auto gratuity at the beginning of the dinner or even as the machine was being handed over. Also please update your website, the all you can eat menu online and at the restaurant are completely different both for food and price.

Amazing place. Delicious food, interesting service, pleasant atmosphere.

Good service! Loved khoa and Aubrey. Super welcoming and really good food! Atmosphere is very chill! :)

My two friends and I decided to try this Japanese BBQ restaurant. The food was good, no doubt about that. However, we dont just go to restaurants for the food; we also want to feel welcomed. Unfortunately, the person who served us was rude, and we all felt unwelcome. To be fair, it was a freezing Sunday morning, but that didnt excuse the service.

The food was absolutely delicious and our server, Khoa, was fantastic!! Legitimately one of the best servers I ve ever had. Super attentive and friendly. Great conversation. We got the Chef s special for two. I love when food is seasoned enough to where I don t need the dipping sauces and that s exactly how it was. Of all the Kbbq/Jbbq I ve been to in California, Oregon, Washington, Arizona, New York, Tennessee and here in Canada, this would have to rank as one of the higher ones for sure. May have to visit again around Christmas (I currently live in Nashville, US). The only con would be the current seats. Need to invest in new booths. Also, if you re taller than 6 ft, the leg room may be uncomfortable.

Great service. Amazing Dining experience!! Really uniqe. Would definitely recommend

Best combos

Best Japanese BBQ you can have Fantastic cuts of meat Really delicious sides Cooking it yourself on the grill at the table is very enjoyable and keeps you entertained during the meal Try the unfiltered sake Very good

During our trip to Calgary, we decided to try a Japanese BBQ restaurant, but our experience was disappointing. The dine-in time was limited to 1.5 hours, which wasn t enough for our group of four. The food took a long time to arrive, and while the server mentioned the last call, we were never actually given a chance to order more. We left the restaurant still hungry despite paying almost $50 per person. When we asked to order additional food, the server told us it was past the last call, even though we d been waiting for our food and wanted to order more. It felt rushed, and the service didn t meet our expectations.

Foood was realllly good however service was a little slow and the server kept reminding us of the time. She wasted around 30 minutes herself of ours. But other than that, the food tasted really good and the experience of cooking was really good as well.

All u can eat

Super bad, don t go there

Such a really cool experience, getting to cook your own food while chatting with friends and having all you can eat its the best of both worlds. Have made this my new top 5 restaurants in Calgary

Great food and amazing service. Would recommend the bibimbup. Hope I spelt that right. Meat lovers is also great but definitely enough food for 2

The food was excellent! Will be taking my friends there.

Very nice experience, good food, you should finish your food, we took All you can eat offer it was very nice but if you didn t they will charge it with the original price. bad service our server was Anni

Good food, good experience. Had the set menu for 3 and it was a good amount of food for 3 of us. Music was a little loud when we got in, then it died about half way through the dinner then came back on as we were leaving, but it was a good dinner. Would definitely go back again. Service was good, didnt feel rushed at all and the servers were friendly.

Not that the food or service were bad it was just overpriced. You can get a box of meat with that money. You go there for the experience really cause the food is not a big deal.

I had a wonderful lunch experience with a girl friend of mine today. Our server, Khoa, was extremely friendly and attentive and offered a great meal suggestion as it was our first time at the restaurant. The food was delicious and reasonably priced, and didnt take long at all to get to us! A wonderful experience and we will definitely be back! Thanks again, Khoa!

Such an amazing experience, the quality was outstanding.

Disappointed with the takeout service. The order was extremely Late just a fried rice bowl It s frustrating when expectations aren t met.

Gyu-Kaku consistently provides a great experience, returning at least once a year! The order arrived quickly within 10-15 minutes after placing our order. I found the Egg Salad nice and fresh. The sauce just helps bring everything together. The noodles had good texture, albeit a tad salty. Now to the main part, the BBQ! It s a DIY style where you cook it yourself. It s a fun experience to cook together. The seasoning and marinade are very tasty and they provide a selection of dipping sauces as well. Whenever the grill gets too burnt they replace it quickly. Overall I think it s a great place to celebrate an occasion, or just a good social spot.

Super tasty. Plenty of celiac safe gluten-free options! Pricey, but the food is very high quality. It is also a fun and entertaining experience. The pork belly is my favourite. Gotta leave it on the grill for a while to get it nice and crispy!

The food here was really delicious. Everything was really flavourful! The staff here were also really efficient and kind! 10/10 recommend coming here

The food is great, the employees are welcoming.

Gyu-Kaku remains one of my all-time favorite dining experiences. The staff are very friendly, the atmosphere is excellent, and the food is to die for. I recommend beginners to stay away from the pork and chicken as they require more care to cook properly. Parking: There is no parking at the restaurant itself. You will need to park on the street or at a parakade nearby.

Great concept, first time for me in a restaurant like this. Be prepared to grill your own food so it will take little of time, but very well spent

Everything is perfection, food quality is great, serving size is great, our server was awesome and very attentive and knowledgeable! The vibe in the place is great too.

This is a restaurant where you can enjoy authentic Yakiniku and is a popular gourmet spot in Calgary. There is a grill on the table, so its fun to grill your favorite meat and vegetables while eating! There is a wide variety of meat on the menu, and the short ribs and tongue are especially delicious. Its nice that you can choose your own sauce, so you can enjoy your favorite seasonings. The restaurants stylish atmosphere makes it perfect for dining with friends and family. Its busy during dinner time, so I recommend making a reservation.

Tried their all you can eat, it was great. It would be better if we had a paper or an ipad where we can put an order instead of waiting for the staff to ask us if we need something. Its also hard to get a parking spot nearby, get ready to walk a short distance.

i used to love this place but given the service we experienced today, i guess this will be the last. Food were amazing before, now even the food is not good. Rice was served together with the apetizer, and when were ready to eat the rice it is hard as rock! I dont know if the management is bad, thats why the servers are not happy.

It s not my first time going here, but i think im not satisfied than before. First the drink is not can i understand that, they only serve the can only for take out but when they serve the drinks there s no spirit at all and i just try a little bit if it s good or not then it s not good anymore so i asked for a can one and she s hesitant to give me a can one cause i just sip a little bit. Second, We order a combo deal and asked for extra rice aside for that one. they serve the rice together with the sides like sushi and kimchi but the meats serves 15-20mins. The rice is not good anymore. (it s not supposed to be serve right away since we don t have anything to partner with it) Third, Servers are not happy with what they are doing. The overall is we are not happy with everything, we are celebrating a birthday celebration but because of this one, it s not a good food to share with.

Service was very slow, food coming to table took so long time

The staff were incredibly welcoming and attentive. The atmosphere was cozy and inviting, and lovely experience

Pricey but delicious

Staffed rolled her eyes at us for asking to make our first order and we have been sitting here for 45min now and still no food in sight

I was told that I cant sit at the table for more than an hour and 45 minutes. Thats weird. Our bill for two is $150. Bad sediment

Bad service, reservation was at 7:45pm, it s been over 1hr and we only got salads and chicken karage

This was the worst restaurant experience Ive ever had. The service was terrible, and the staff was incredibly rude. If I could give a negative score, I would. I wouldn t even give it one star. Absolutely not recommended!

Don t go and waste your money.Everything is terrible. Food : 1/5

Terrible experience in all you can eat. Basically a scam, they purposely take forever to serve you the meat (and give you in the end). The meat quality is not the same as normal order(not all you can eat).

I came here to celebrate my birthday, during the visit we decided to order *all you can eat* when it was over we were asked if it was okay if they bring us the bill, we agreed and 3 minutes after paying a girl came up to us and was quite rude asked us to leave, because SUDDENLY IT APPEARED THAT THE TABLE RESERVATION WOULD LAST 1 hour 45 minutes . We wanted to place another order, but apparently the staff didn t want it. They just started kicking us out in the middle of our conversation I DO NOT RECOMMEND

This place deceives customers with its advertising. On Thursday, when my friend came to Calgary from Vancouver to visit me, we were excited to check out the all-day buffet advertised. There were many customers, so we waited outside for half an hour for a table. At 9:30, when we finally got a table, we were told that the buffet was no longer available. Before coming, I confirmed on different platforms that the buffet was available all day from Monday to Thursday. How is this not a form of deception? If there are time restrictions, why is this not stated in the advertisement? and the meat is not fresh!!!!!

Food was good, many varieties of meats, and the service was excellent. And thy also served a piece of cake for my husband s bday which was so nice of them thanks team!!!

We were lucky to have Geoffrey as our server and it was a fantastic experience! His recommendations were spot-on, and he was so attentive and friendly throughout the night. He made sure we had everything we needed and more. Highly recommend dining here and asking for Geoffrey!

It was a Good experience. The food , the atmosphere & the best one is Service. Overall I had a pleasant Date with my Wife.

The service we received from Geoffrey was top-notch! He was knowledgeable, friendly, and incredibly attentive throughout our meal. He made sure we were well taken care of and added a personal touch that made us feel valued. Would love to be served by him again! Parking: Free road parking after 6pm

had a great time last night. our server Geoffrey is nice and friendly. very knowledgeable about how we can bbq the meat. will come back for sure

I like here so much

Good service from Geoffrey and Tess

Had a good time with my friends. Our server, Geoffrey, was super attentive and thoughtful.

Twas is a fantastic dining experience. The lively atmosphere and welcoming decor set the stage for an unforgettable meal. I loved grilling my own marinated meats at the table, especially the tender and flavorful meats. The dipping sauces were a perfect complement. The attentive service from Tess and Geoffrey added to the enjoyment. If youre in the mood for a fun, interactive dining experience with great food, Gyu Kaku is a must-visit!

For its price, definitely not in my recommended list. The food was good but nothing special. got accommodated without reservation plus the staff is friendly. place can be improved a bit more.

Servers were very helpful and friendly. The manager was awesome!

If you want to visit this place to leave with full belly this is not the right place. Visited this place for AYCE, food was slow, and the system is that you have to order from the server each time. When it got busy the server couldn t make it to our table in a timely manner. When the server finally came as we were placing the order server commented that we didn t have enough time. Overall food was good, but the service did not match the taste that the restaurant could offer. If you want to leave this place happy, you must go for a la carte. Also asked for refill of the drink before the bill, which was commented with my time was up. I had to ask for a sip before paying the bill. Terrible service.

Tried out the latest all you can eat menu, food is great service is great, but the limit of 90 minutes is a bit rushed even for two adults. I m hesitant to bring my kids here because of the time limit.

Food was great! Very tasty but doesnt make you feel overwhelmed with the flavours. Service is good too, but towards the end, they missed one ice cream for the group and it took them quite a few minutes to serve the dessert. Nevertheless, it was a great experience. Food

The food is good and the atmosphere is busy. The service is good as well! The bowls are my favorite - I always have the sukiyaki bowl!

Great bbq place!!! Yummy

My first time here, gyu kuka. Absolutely delicious. The service is amazing. A place worth visiting in a lifetime. Food : 5/5 |

Great BBQ, great service but the couches are ripped and held with duct tape.

I had a truly disappointing experience at this restaurant. The food was mediocre at best, with bland flavors and questionable freshness. However, the worst part was the appalling attitude of the manager(Aubrey). When we brought up our concerns about the quality of the meal, instead of addressing the issues professionally, the manager was dismissive and rude. Their condescending tone and lack of empathy made the situation even worse. It s clear they have no regard for customer satisfaction. I won t be returning and wouldn t recommend this place to anyone.

Khoa was amazing! The best Gyu-Kaku service we had between Calgary and Edmonton locations.

Been waiting for my bbq for the past 40 minutes and my drink for the past 30 minutes. Got the gyu sushi just now and the sushi rice is hard and cold. Chicken karaage is great. Bathrooms are not maintained. Rice arrived while I m typing this. Guess it ll be cold when the bbq meats actually arrives. Bbq meats are actually good though. Only problem is they took way too long to arrive. Tofu soup is ok.

This is our first time we encounter this kind of service. Half way on meat we dont have any sauce the water we need to ask for it i know its busy but we feel like were not customers at all we love the food but service is bad .

Not as delicious as the ones in Japan

High price and poor food quality - the meat were only fatty tiny slim cuts. The seat was torn up, the table and grill were dirty and smelly, I really dont recommend this place, no value.

Khoa is such a bro 10/10 service

Khoa went above and beyond with his service. His energy did wonders for the restaurant atmosphere. Thanks Khoa for the consistent fun experience!

The food was really delicious

Gyu-Kaku Japanese BBQ is such a fun spot for group dinners! You get to cook your own meats at the table, which makes it a really interactive and social experience. The staff are super friendly, the place is always clean, and the pricing is decent. Plus, they have a rewards app which actually does have decent rewards.

Closest thing to Yakiniku around! Absolutely recommend this place to anyone who wants some good food. Makes me feel like Im back in Japan.

A wonderful and relaxing place to eat with your significant other. My girlfriend and I come here so often the staff know our orders automatically. Look forward to the many future visits.

This is my go to Japanese BBQ place. I either order The Meat Lover s or The Chef s Choice. The ribeye was a standout, with marbling that rendered down beautifully as it grilled, resulting in a tender, succulent bite. The chicken thighs were well-marinated, with a subtle, smoky flavour that developed as they grilled. They absorbed the smoky flavours of the grill and provided a crisp, refreshing contrast to the rich meats. The interactive aspect of grilling at the table added a fun, communal element to the meal, and the attentive service ensured that we had everything we needed for a successful BBQ experience. The restaurant s atmosphere was lively and modern, with a clean and well-maintained dining area.

I went to Gyukaku a couple of weeks ago with my family and I believe it would be my 3rd or 4th time at Gyukaku. They continue to never disappoint with their BBQ experience. Just choosing one of their course meals good for a number of people is worth it because you get a set of meats to cook as well as other items for appetizers or to be partnered with the meats. You do not feel full right away because you still have to cook the meat which is really nice. We chose a limited/seasonal course they had good for 3-4 people which had kimchi, bulgogi fried rice, and noodles. It also came with a delicious fried oreo dessert! Parking: It would be better to commute here than find parking because all you would see are the street parking. You would have to get lucky to find space.

The service leaves something to be desired for. We went in at opening time on a non holiday as usually they have walk in spaces available. We were told that they were fully booked, not taking walk ins at this time and to come back at 2pm. We understood not taking walk ins but it didn t seem believable that they were fully booked at 10min after opening time so I checked online via their open table. There happened to be a few time slots available for 12pm/12:30pm. We booked that and the server took us to a table no problem. Service was rushed/minimal but understandable. What was problematic was the things they said. They were passive aggressive, saying sorry for the rush, but we usually don t take walk ins at this time though I DO understand you guys made a reservation. Like HUH?? And then as we were leaving, I could see our server complain to the hostess that we were a walk in who made a reservation. Granted we tipped as much as the service they showed but we did not feel it was our responsibility to tip an establishment with open reservation spots more to make up for the lack of service or their inability to serve their allotted capacity.

Staff told us the place was fully booked. Went onto website and reservations were wide open throughout the day. We made a reservation for literally 10 min later. The servers were all trying to rush us out, bringing the bill and card machine before we finished eating. They even talked behind our backs about how we made reservations when they told us the place was fully booked for the whole day I assume they were short-staffed. Hire more servers but don t lie to customers.

Great place to enjoy good food with your significant others, as I came as group family the other night. On top of that, the service was amazing as well!!!

I wasnt sure if you cooked it yourself or if they did it in front of you. We were happy to find we cook it ourselves. Nice place with decent prices and the meat was seasoned pretty good. Staff was nice .

I had an excellent dining experience at this Japanese BBQ. The food was outstanding, especially the teriyaki beef and salmon, which were both flavourful. While the chicken was not as impressive, it was still fine and did not detract from the overall experience. The restaurant excels in all categories, offering a wonderful atmosphere, top-notch service, and delicious food. Highly recommended for anyone looking for a fantastic Japanese BBQ experience! Price was a banger too.

Usually come here for the lunch special either the 2 BBQ meats or 3 BBQ meats. You pick your meats and BBQ them in front of you. Weve had the same server for years and he is great. Its good value for money.

Prices have gone up and portions have shrunk since covid. Service has also gotten unfortunately slow. Still a good spot for lunch, but has fallen off a bit.

Always loud at thus place but probably because its popular. Food comes quickly and the server tells you how to cook each item properly. The combos are the best deal and you get a lot for what you pay for Parking: Street parking free after 6pm or on sundays. Might have to go around the block to find a spot but not far from the restaurant Wheelchair accessibility: There are tables for accessibility

Waiting for the service, calling order, calling for the bill, omg tooooo longgg. We had to stand up twice and looked for her to call her, it ruined our dinner. Decided give her no tip with no complain, and smile. Wendy, the staff served us, right after we paid, she right away turned away without saying thank you or say anything. We know she wasnt happy but does she understand we were unhappy at all too.

I love how tender and juicy the beef tastes. The servers are super nice and helpful. The whole expenrience is great and I would love to come back to try other courses.

it was a great experience that I recommend to everyone

Great food and even better service!!! Lunch was fantastic and served quickly

We are tourists from the US who came to Gyu Kaku because of the many good reviews, but we have never been so disappointed, the price for each portion seemed reasonable at first glance but when the portion was brought out we saw that it was too little, but what disappointed us more was the poor quality, the beef belly was so thin but tough that I had to spit it out after chewing for a long time (my teeth are perfectly fine and both my daughter and I found them to be too chewy and tough), when I complained to the waitress she explained that the meat had tendons and only said sorry, we thought it was because the waitress was not well trained that they handled it that way, but after that reading more other reviews about the restaurants manager we understood that this was carelessness from the manager or CEO, because they have a lot of customers. We travel a lot and have eaten at many restaurants, especially Japanese restaurants, but this is the worst quality restaurant by far so its a waste of money, we never recommend this restaurant to anyone, feel like the high review scores are not objective.

Really good food and great service, amazing place

The establishment in question is a small barbecue restaurant that offers a unique culinary experience reminiscent of Japanese cuisine. However, it is important to note that the establishments pricing may be considered relatively high for what you get.

Always a good experience here. We tried Basil Chicken over Terayaki Chicken this time and liked it. Personally liked Rib Eye over Harami Steak. Geoffrey was great and had a pleasant experience overall. Food

Nice experience. Great food (because you cook it yourself). Atmosphere was loud and busy. Plus it didn t help that we were sitting next to a table with four children!! Yikes, not enjoyable. Upon walking in, our presence wasn t even acknowledged by the host while she took another group next to us to their table. Our server was Hopital friendly and she even moved us as it was especially cold in the area we were in.

Best noodles in Calgary - highly recommend!

NOT KIDS FRIENDLY! We arrived at the restaurant 4 adults, 1 child, and 1 toddler. The first thing they tell us is because we are 6 people we have to pay 18% gratuities we usually give 15% and if the service is great 20%. I found it very disrespectful especially that my toddler already eaten not eating there and will never recommend! Terrible experience, we left without ordering. We would have a bill of about 200$ oh well! The restaurant was pretty empty, and it makes sense, I will spend my money elsewhere.

Bad service I tried to order food. I waited 10mins to order. They turn on my bbq grill after I order. But my food didn t come after 20mins. It is very hot setting here. It is 3pm in the afternoon. They don t have any other guest.

Such a fun experience! 6 people is to many for one burner I do wish 2 burner tables were an option

Gyu-Kaku is our favorite restaurant! The service is always amazing. Tonight we were served by Sam who was a great waiter! The general manager has always been a pleasure and most times comes to our table to introduce himself. 11/10 would recommend!

Ambiance was ok - promising, but unfortunately... You can see the meat as in the picture, more than just very streaky or simply pure fat inedible & not edible! The joy of a Kobe beef was short-lived.

We ve been many BBQ restaurants in Calgary. Food of Gyu-Kaku is delightful and service is super thoughtful. We ll be back soon for yummy food and lovely service. No photos can share cuz we re starving .only dessert !!

No question, this would be my last meal if I was on death row

Very good

This place slapped

Great food and great service Kid-friendliness: I heard on forums that the service wasnt kid friendly. However, the staff were great to us and our kid and interacting with him. Food : 5/5 |

The food was awesome but he delivery of the food was not. We did not all get our hot bowls with rice at the same time so that was not very good. We got one then about 30 mins later we got the 2nd one and then another 10 mins before we got the last 3 bowls. By then the first bowl was not very warm. We made the best of it. Hopefully this doesnt happen again.

The food was AMAZING!!! The staff phoebe was soo nice and the atmosphere was very comfortable. We love this place and recommend try it Food

I get frustrated with only average or less than average service levels by a server to be charged / forced to pay 18% gratuity. The service level our table received was only barely adequate for a table of 7. Food was good. Unique concept of cooking on a grill at the table.

I had the take out, beef ramen and fried chicken. The portions were decent but there was zero flavour to the meal. Ramen broth zero seasoning, so disappointed I m from out of town and I m yet to find a restaurant that offers decent spices, seasonings and flavour

We tried the meat lovers combo and liked it. Just keep in mind that you will need to cook your own meat :)

A regular here and food is always so good. I always use my points to get some freebies too! Very friendly staff especially one of their servers. I can t remember his name but he would always come and greet me even if he doesn t end up being my server for the day. Once I figure out his name I ll mention it on here!

Our dinner for three was delicious!

I was pretty excited to eat in the Calgary branch as it s one of my fav restaurants in Montreal. Unfortunately, their service felt rushed, they forgot some of my orders and did not attend to us as much. Race may have played into it.

Delicious meal our team had for lunch. Keep in mind that you cook your own food at your table. Very fun!

Energetic staffs. Excellent service.

Ive been to gyu kaku a few times now and its been consistently good. The meats are well marinated and the quality is pretty good. Id definitely recommend getting their course meals rather than ordering ala carte. Its pretty well priced for the food that you get and comparable to other ayce grill bbq places. I love their sauces for the meats and the sides that comes with the course. Service is good considering we didnt have a reservation and got seated within 10 minutes, though it could be better since some times the service was slow to getting what we need or changing our grill plate. Other than that Id definitely come back here again and try something new!

Soo delicious. Amazing servers. I went last Friday and had such a great experience that I went back Sunday. Really tasty ..veggies are kinda bland but the meat is to DIE for

Food is great but service is mediocre. So much sass

We have already been to this place three times, delicious food, good flavor. Super calm atmosphere and good music.

It was the bomb!!I am definitely going back....Prices affordable....

Delicious food

Enjoyed our dinner with the set menu for 4 people. It comes with salad, miso soup, noodles, udon, some side dishes, a variety of grilled meats for self BBQ at the table. Ended with a dessert. It was a busy night. We had to wait for our table even we had booked in advance already. We arrived a few minutes early but needed to wait for 20 more minutes before our table is available. Staff are frequently and helpful. We enjoyed the evening of food and catching up. Recommended!

Amazing place! They have a whole vegetarian menu! Everything is delicious and they have a wide variety of options for couples or big groups. Plenty of desserts to choose from as well. Prices are good due to the portions. Nancy the waitress is the nicest! Vegetarian options: More than 10 options for vegetarians.

Pretty darn good for what it is, great place to swing by if you dont mind cooking your own food at a restaurant

We ( 5 adults) went for Mothers Day dinner. The staff was very friendly but the food was okay. Food

Food is good, Meat is fresh. Service is quick and polite.. Atmosphere is a bit cramped. Leg space is not that great, probably because of the heating infrastructure for the meals

Love this place. Great food and atmosphere. I like cooking the food on the grill infront of us.

Went here the other night under a birthday reservation for 5 people. Off the get go, the front server wasn t there and took a solid 10 minutes to confirm our reservation before putting us in the very back spot next to the washrooms. Perhaps it was short staffing, but our server did not come for another 15 minutes to grab waters before leaving for another 20 or so. It took somewhere around 45 minutes to be able to actually order our food. The menu is filled to the brim with tons of offerings, but lacks any clarity into portion sizing, so it feels like a gamble on what you should order if attending with multiple people. Our server was extremely unhelpful about sizing when we asked and brushed off our request to double our order. Restaurants loss I suppose. Food itself is very tasty and the grilling portion is quite fun. Had it not been for the miserable experience, I think I would have been a normal go to for bbq cravings but taking about 2.5 hours and only spending about a half hour eating and grilling made the whole experience not worth while and unenjoyable. If this is a standard Wednesday night experience, I fear for anyone who attempt going during a more busy evening. Highly do not recommend.

We got the Yakiniku Party platter which was pretty good for 7 people later at night. The food arrived quickly and wasnt bad.

Best go-to barbeque in downtown, mostly open until 10, excellent option for a group dine out.

Always a pleasant experience at this restaurant. That harami beef is the best. Will be coming back!

absolutely awesome place to go for good food

Food was really good with self cooking aspect creating a real fun conversation starter amongst team members. Had great fun. Must try once

Unique meal experience, also great ramen! Came here for ramen, but got the bonus of the unique do-it-yourself grilling of meats over a fire. This created a cozy atmosphere, on top of probably some of the freshest meats you can get (as you literally cook it and eat it immediately). The ramen was also delicious and very reasonably priced. All in all I would definitely recommend going here at least once, for a unique experience that is also properly priced!

The food is really good

As a 5th time returning customer of Gyu Kaku, I am greatly disappointed by the recent decline in the quality of food, service, and overall management at the restaurant. Our meal experience was marred by several issues from the start. First of all we were quite disappointed with the Beef Rice Bowl. The server mixed the rice and the sauce in front of us upon serving at our table and the entire bowl was excessively salty, making it almost inedible. The overpowering saltiness completely overshadowed any other flavors of the beef itself. Now moving onto the meat, despite following the servers recommendation to cook the beef for 30 seconds on each side, the meat remained raw and cold after 10 minutes. We raised this concern with our server, but she dismissed it stating that each type of meat requires different cooking times. We then explain that we had been timing the cooking duration on our phone and noticed that the beef was still raw after 10 minutes according to the timer which is well beyond the recommended 30 seconds. Our server ignore what we said about the beef and she suggested to offer us a pair of scissors to cut the pork belly thinner to cook the food faster, but the issue with the slow cooking process was not caused by the size of the meat. After politely expressing our concern at our 2nd attempt the servers responses were dismissive and unhelpful. She said the grill was already at full heat so she couldnt turn it up any higher. However all of us at the table notice that the flame was consistently at the bottom, there were no sizzling sound, and the grill plate was cold, leading to improper cooking of our food. She says if there were too much meat on the grill it will cause the cooking process to be slower, however we insisted that the issue with the slow cooking process was not caused by an excess of meat because we didnt put that many meat in there at the first place as we notice the grill wasnt hot. We were seated in the middle aisle near the serving area but still struggled to get another servers attention, leading to further delay. it took us 30 minutes to grab another servers attention as no one made eye contact or passed by. The only time you can really get someones attention is when they take your order and when they deliver your food, other times no one is around and we didnt spot any managers on the floor either although it was 6pm. It wasnt until a different server intervened that the problem was resolved by addressing the lack of air circulation in the grill. She started blowing air into the grill then the problem was resolved within a couple minutes Even though the food was finally cooked right, the whole experience was ruined which detracted significantly from what could have been an enjoyable meal. As we attempted to escalate the matter to speak with a manager, our requests were also ignored. Our server offered a table change as a belated solution. She said we didnt need to talk to a manager because she can move us to a nearby table that had remained unoccupied. We explained that the table next to us had been empty the moment we came in, why didnt she offer to move us when we first report the problem. Now we had already finished most of our meal and the grill issue had already been resolved so theres no need to move us to a different table now. The lack of prompt and effective resolution to our concerns, and the dismissive attitude towards our feedback only added to our disappointment. She could have asked a coworker or manager for help if she didnt understand how to resolve our issue. Promptly resolve the problem with the correct solution should have been a priority. It took an extended period and multiple attempts to finally resolve our issue with the grill, causing unnecessary frustration and delay in our dining experience. We wasted 45 minutes when the issue couldve been easily resolved in 5 minutes. With better attention to detail and responsiveness to customer needs, the overall dining experience at Gyu Kaku could have been vastly improve.

Food and service is fantastic!

Their seasoned/marinated meat for grilling always hits so right for me

Loved the food! Came here for my anniversary and it was an amazing time! I will be coming back whenever I am in the area!

My first visit to this international chain! During my business trip to Calgary, I decided to have my dinner here, and it was a great experience. Compare to other Japanese bbq restaurants this was a bit on the pricier side but their beef selection, and diverse marination make up for it. A casual date night would be nice here

Despite all the extreme reviews on here, I can attest that this restaurant is fine. Biggest issues are it s quite dirty (as in one of the dirtiest sit down restaurant I ve been to in recent memory) and expensive for what you get (For the $80 sharing meal my wife asked if we could stop for pizza at noble pie on the way home). Positives are it s a fun experience (really unique and fun) and the food is good. Not best ever food, but it was tasty. Overall this is a solid 3. If it had been cleaned recently a definite 4.

This is one of Calgarys best japanese BBQ restaurants. The concept, theme, and atmosphere are very unique and provide a wonderful dining experience with family or friends. The food is fantastic and the meat is superbly fresh and marinated wonderfully. That being said, I often find the steak can be tough or chewy. Also, the grill in the center of the table isnt something you see very often and it makes for an intimate dining adventure (but be careful, its hot!) The staff are always friendly and clearly work their hardest to be attentive. Ive eaten here 6 or 7 times and Ive only been disappointed by one appetizer and a plate of Angus beef, but I wont hold it against them. Its about $100 for two people plus a tip, so we tend to reserve trips here for special occasions. If its a weekend go early to find parking.

There are a lot of people coming, so it is recommended to reserve in advance. Nice staff, but they are busy. Chicken karaage tastes good, but a little oily.

What a neat experience. The starters were delicious, the salad was good too. Server was sweet and attentive.

Absolutely delicious food with great ambience. Pricey but worth it.

Thanks guys, was tasty. One of my favourite places. Keep going

A great food experience. We really enjoyed the food and the friendly service. I liked cooking the meat on the BBQ and having it hot on the plate. We will be back again.

Very good quality of food and affordable .

Really small portion for the price. However, they did have some good dishes

First time going there, and I definitely wasnt disappointed. The staff was very nice, helpful, respectful, the food was good, and to top it all off, the playlist...!! Just wow!! It felt like a resto-karaoke combo! Great vibe, for sure!! I would definitely recommend if you just want to vibe with friends or family around good food and music! ;)

Food is quite good, but the portioning I think It might need a little improvement

I go here often and its an amazing experience and magnetic atmosphere. Love love love! Parking: There is parking along the street right beside this restaurant but it is paid unless of course you go on the weekend, there are also multiple paid parking lots around but you will need to then walk a bit! Wheelchair accessibility: Ramps on and off sidewalk, no raised areas making it difficult for wheelchair access

food is great, and service as well. only fall back is the interac machine, took awhile for payment to process

nice service!!

The meats are very well seasoned and juicy, a 3-piece lunch combo is honestly more than enough food, and well worth the price! I had a very lovely server named Khoa who was very knowledgeable, kind, and pleasant to my boyfriend and I the first time we visited, so shoutout to him!

Great food, great service and great music

Definitely worth coming to dine at this establishment. They take service to the next level, not to mention the food is top notch. Thank you for the fine dining experience!

My recent visit to Gyu-Kaku Japanese BBQ left me disappointed. the inflated prices and lackluster food failed to impress. While the menu offered variety, the high prices didn t match the mediocre quality and small portions. Additionally, the dirty, milky and unhygienic ice further disappointed. Lastly, Discovering that Gyu-Kaku manipulated its online reviews with incentives for positive ratings was the final straw. In summary, Gyu-Kaku may seem like a top dining spot, but it falls short in both value and integrity. I urge diners to seek out establishments that prioritize authenticity over deceptive practices.

I checked out Gyu Kaku in Calgary awhile back after trying Gyu-Kaku in Vancouver. The atmosphere was nice, but the service and food was less than expected for the price so I d give it 7/10

Lunch was AWFUL! I am offended by the actions of the workers. My waitress told me to Stop talking and wait your turn I will be contacting the company head quarters for this issue as it is considered HARASSMENT! All useless and ignorant workers except one young guy who took the time to help us. He wasn t even our server. I wish we sat in a different seat so someone would actually help us and not have to call them over. Food was normal but nothing special the cooks are not bad. They are so severely understaffed it s laughable. I could only count 3 of them with a full house of customers so I can understand a little bit but the others who work there will ignore you and not do their job. Hire more people for your lunch time instead. Super disappointed.

I had good food and a good time with my family. The food is so delicious and I recommend the beef.