Tortilla Cambridge in Cambridge

18 Market Hill, Cambridge CB2 3NR, United Kingdom

★★★★★
(801 reviews)
Categories: Mexican restaurant Fast food restaurant

About

Hey friend, we're Tortilla - your local burrito & taco joint, serving up wholesome Mexican dishes from California. We prepare our fillings from scratch every day using fresh, quality ingredients & the best part is: you can build every dish exactly as you want it! So dig in amigo & let the good times roll!

Website
tortilla.co.uk
Address
18 Market Hill, Cambridge CB2 3NR, United Kingdom
Plus Code
6449+9Q Cambridge, United Kingdom
Time Zone
Europe/London

Business Hours

Monday
11 AM–9:30 PM
Tuesday
11 AM–9:30 PM
Wednesday
11 AM–9:30 PM
Thursday
11 AM–9:30 PM
Friday
11 AM–9:30 PM
Saturday
11 AM–10 PM
Sunday
11 AM–8:30 PM

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible car park
Offerings
Alcohol Beer Late-night food Small plates Vegan options Vegetarian options
Dining options
Lunch Dinner Dessert
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments
Children
Good for kids

Photos

Reviews

4.5
★★★★★
801 reviews

Most Mentioned

burrito (137) price (31) filling (11) guacamole (10) vegan (7) manager (6) bowl (6) pulled pork (5) toilets (5) ale (3)
5 stars
628
4 stars
80
3 stars
35
2 stars
15
1 stars
43
★★★★★
December 16, 2024

The food here is AMAZING. Our server Carlos was delightful. The man who prepared our food, Babou, made an excellent job. Byron helped us decide and he is a great guy. Definitely recommend (coming back soon)

★★★★★
December 16, 2024

Amazing food and very friendly and welcoming staff. I had a great experience and recommend you give it a try (very similar to chipotle).

★★★★★
December 6, 2024

The upstairs is so lovely only matched by the food! Thank you Byron for making us the best post row fuel 🫶

★★★★★
November 24, 2024

Staff very friendly, great service. Large burritos tend to fall apart and be harder to eat decently. I think the mediums are a better size. Vegetarian and vegan options were good. Pleasant upstairs area overlooking part of the square. A decent, reasonably priced food option in the area.

★★★★★
November 24, 2024

Mo was really friendly and helpful going out of his way to help us, food is also great, with great portions and tastes fresh

★★★
November 12, 2024

Not the best, but not the worst. Had the pulled pork tacos, would I eat there again, no.

★★★★★
September 16, 2024

It was a very clean place and the food tasted great.

★★★★
July 8, 2024

This is a large chain so my expectations were not huge but we'd just been in Taco Bell next door to check the menu and walked out as even the pictures on their menu looked depressing but I really fancied taco's so popped in to Tortilla and I have to say not only were they very tasty Tacos, they were actually one of the best I've had outside of LA & Mexico. The ingredients were so fresh and extremely tasty and unusually, I could get a Trio with three different meats. I will definitely be back but my only criticism is the style of restaurant but I guess it works for their profits so they won't change based on this review 🤣 I just think it's a shame I have to queue, Subway style to get better tacos than most sit down Mexican restaurants. It just feels a bit rushed and pressured when they're busy and there's no guarantee there's a seat even though you've chosen to dine in when paying

★★★★★
December 19, 2024

Chantelle was amazing wow 5 stars

★★★★★
December 14, 2024

Exceptional service, friendly staff, the manager Carlos helped us for the choice of food Thanks to Ale for the delicious guacamole! WE WILL BE BACK

★★★★★
Local Guide
December 14, 2024

Lovely food, great staff.

★★★★★
December 14, 2024

Great Food. Fantastic service from Chantelle! Pleasant atmosphere. Convenient and cozy.

★★★★★
December 14, 2024

Tortilla Cambridge never fails to exceed my expectations

★★★★★
December 14, 2024

Joana was a great server, smiled and made the experience a 10/10

★★★★★
December 14, 2024

Everyone was very friendly, and our employee,Joana, was very helpful. We loved her service.

★★★★★
December 14, 2024

Great place, great food. Joana and Bea were amazing in serving me, very funny aswell!

★★★★★
December 14, 2024

Great food, great service from Joana! Lovely place to enjoy the best tacos and quesadilla in Cambridge!

★★★★★
Local Guide
December 14, 2024

Friendly staff, quick service, tasty food

★★★★★
December 14, 2024

Staff very kind and available to the customers needs. Thanks to Ale for his help in choosing lunch.

★★★★★
Local Guide
December 14, 2024

Great customer service from Babou

★★★★★
December 14, 2024

Food is so good! Everybody was very kind especially Ale who helped me choosing the fillings for my burrito!

★★★★★
Local Guide
December 14, 2024

Amazing food in the center of Cambridge

★★★★★
December 7, 2024

Food was amazing! Served by Bea and Carlos, they were very friendly

★★★★★
Local Guide
December 7, 2024

Really enjoyed my visit, staff welcome was particularly nice, I think my server was called Bea. Will be back next time I am in Cambridge!

★★★★★
December 7, 2024

Amazing experience, the food is delicious The person in the kitchen who made the guacamole you are legendary, best guac in Cambridge

★★★★★
December 7, 2024

Great service, Carlos & Babs are amazing

★★★★★
December 7, 2024

byron was fantastic, really great service and better food!

★★★★★
November 30, 2024

Awesome food!! Love their vegan chilli quesadillas. The employees, Mo and Bea, are very sweet and welcoming! great customer service 10/10 would recommend

★★★★★
November 30, 2024

Amazing customer service from Beau and Carlos, amazing food, would recommend

★★★★★
November 30, 2024

Mo was very helpful and friendly and even helped carry my trays up to the table!

★★★★★
November 30, 2024

Nice service for a group of 24 kids. Kid-friendliness: Group of 24 kids Food : 5/5 |

★★★★★
November 30, 2024

Really good service. Tue price was good and the food too!!

★★★★★
November 30, 2024

I came across it purely by chance while walking around Cambridge. I ate a Very good burrito. Congratulations to all the staff for their kindness and availability, a special thanks goes to Carlos for serving me impeccably. I hope to return soon. Bye-bye Kid-friendliness: Yes Wheelchair accessibility: Yes

★★★★★
November 30, 2024

Favourite Tortilla in the world Carlos and Bea are fab!! Never had a bad visit here.

★★★★★
November 30, 2024

I went to Tortilla Cambridge for the first time during my holidays, I had a great time! A nice place with friendly and helpful staff. Not knowing the products offered, Carlos helped me in the choice with professionalism! I recommend this nice place.

★★★★★
November 30, 2024

Food was incredible one of the best Mexican places in the UK that I have tried The staff were all very friendly and helpful Place was very clean wich I appreciate a lot A excellent experience. Also Carlos was such a helpful and lovely person

★★★★★
November 30, 2024

Food was excellent and good atmosphere we had a bit of a problem but manager Carlos was very helpful and quick to resolve the situation will definitely come back again

★★★★★
November 30, 2024

Chantell, Carlos were amazing, the service and food is always top quality.

★★★★★
Local Guide
November 21, 2024

Chantel and her team wowd me on my first visit and this definitely wont be my last. Amazing food, amazing prices, amazing staff!! Well done Tortilla - you have a gem here.

November 21, 2024

terrible service, from the employee Cláudio is playing on the counter with the water bottle acting like a microfee, I asked to change the water bottle, due to bacteria coming out of his mouth, he told me that it was a walk with him and he even sent me to go hunting He forgets that the customers pay his salary.

★★★★★
Local Guide
November 21, 2024

Loved the food and ambience!!

★★★★★
Local Guide
November 21, 2024

Alessandra the guacamole you make is amazing

★★★★★
November 21, 2024

Claudio was amazing

★★★★★
November 21, 2024

The service was amazing by Claudio and the food was fresh!! Top job

★★★★★
Local Guide
November 21, 2024

Tastiest authentic tortilla I ve tried in Cambridge so far

★★★★★
November 21, 2024

Claudio, Joana, & Mo were exceptionally nice and super friendly. 100% would visit again. Food

★★★★★
November 21, 2024

very kind people - made my day :)

★★★★★
October 21, 2024

Byron served us including our 3 year old who chose her first ever burrito so well!

★★
Local Guide
October 21, 2024

I saw the guy behind the counter touch everything from the door nub to the register with his gloves and then went and prepared my food and often touching his face. I was the last customer to take away.

October 21, 2024

Get rid of those stupid computers to order with. Waste of time, I want to speak to a human to order. Awful now.

★★★★★
October 21, 2024

I dont always leave reviews, but when I do, its because someone like Chantell made my experience unforgettable! Stumbled into Tortilla Cambridge not knowing what to order, and Chantell swooped in like a burrito superhero. She had the patience of a saint and the friendliness of your favorite aunt at a family BBQ. The portions? Lets just say they are not shy with those. I left both full and happy! If youre ever in Cambridge and want great food with even better service, Chantell is your go-to. 10/10 would recommend, and Im probably coming back for seconds!

★★★★★
September 21, 2024

Popped in for quick lunch, was fab food and fast service ! Thank you

★★★★★
September 21, 2024

Amazing staff and great food lovely atmosphere

★★★★★
September 21, 2024

Vegetarian options: Grilled Veg and Vegan chilli as well as majority of cold section being vegan Food

★★★★★
Local Guide
September 21, 2024

Very good food. Not crowded. Food comes fast.

★★★★★
Local Guide
September 21, 2024

I was very impressed by their kind service. I a town where you cant find a restroom even at tkmax(TJMax) they had gone out of their way to be welcoming.

August 21, 2024

Urgh... just let people order the good ol fashioned way. I dont want to muck around on a digital screen for food where the fun part it walking down the line and picking and choosing as you go. Youre NOT McDonalds. Dont make machine ordering compulsory and if its not compulsory then make sure your staff articulate that clearly when asked. Walked out, went to another Burrito joint that lets you order the proper way.

August 21, 2024

We bought some food in this restaurant and some food from other place, but they dont let us to have food from other place and kick us out rudely

Local Guide
August 21, 2024

Staff were not friendly, barely any meat in the burritos and did not give full order had to keep going downstairs to collect whole order :/

August 21, 2024

A very rude manager (South African white woman)

★★
July 21, 2024

I visited yesterday to order my usual order, the guy that served me asked what beans I wanted and I asked to have veg instead of beans as I always do. This guy was incredibly rude in telling me I could only have beans, I said I always have veg instead to which he told me I was wrong and I couldn t? Then said I could have a little bit of veg . I can order it this way on deliveroo and have never had a problem in all the years of this tortilla being open. Regardless, there was absolutely no need for this guy to be so rude to me. Awful customer service for absolutely no reason, maybe the staff need better training on their service and products. There was a lovely guy on the till though, seemed he was the only nice and polite staff member.

★★★★★
June 21, 2024

Fantastic place with great customer service. Chantel is a breath of fresh air - kind, caring and is one of the main reasons (in addition to great burritos) that we travel a fair way just to come here. Well done Guys and thank you for making sure we have a fabulous experience.

June 21, 2024

Terrible service and rude staff!

★★★★★
Local Guide
June 21, 2024

We loved it, tacos was great but not esy to eat

★★★★★
Local Guide
June 21, 2024

Always tasty, value for money place in town. Just make sure you know what you want. It can be really overwhelming once you have given all the options.

May 21, 2024

They don t warn you from the add-up costs.

★★★★★
Local Guide
May 21, 2024

Excellent place with excellent service. Wish I had known ajout this place earlker Update May 2024 Place is still excellent

May 21, 2024

Ive ordered from this place twice and both times my orders came either incomplete or items missing. How hard is it to read the order and put the correct things in a burrito? Also, Ive never seen burritos wrapped this bad in my life, I could do a better job blindfolded with my hands tied behind my back. Whoever works here really doesnt care anymore.

★★★★★
May 21, 2024

Moe and Benny! The superstars of the store. Amazing service and the food is really good.

★★★★★
Local Guide
April 21, 2024

Great lunch

★★★★★
April 21, 2024

Amazing staff! :)

★★★★★
April 21, 2024

Moe and Babou showed the best service ever on my birthday! Amazing food and amazing serve. They have amazing characters

★★★★★
April 21, 2024

Moe and Babou and Pri were the best service ever on our 22nd bday!!!

★★★★★
Local Guide
April 21, 2024

Good prices and portions, very tasty

★★★★
April 21, 2024

Amazing food, amazing service, friendly staff!!! Vegetarian options: Veggie chilli Food : 4/5 |

★★★★★
April 21, 2024

The young man who served us in the Cambridge store was incredibly nice and welcoming, very professional and great customer service

★★★★★
April 21, 2024

Had a good time

★★★★★
April 21, 2024

Beautiful crepes, lovely place.

★★★★★
April 21, 2024

Brilliant customer service and great food taste. I will be going back for further lunch breaks!

★★★★★
April 21, 2024

Incredible food, Babs and Mo were kind, funny and delivered great service. They should definitely be commended!

★★★★★
Local Guide
April 21, 2024

Words can not discribe how good the food is here. Blown away. Flavour city. Staff were fantastic

★★★★★
April 21, 2024

Very nice place, staff are very friendly and caring

★★★★★
Local Guide
March 21, 2024

Amazing burritos, nice student offer on Mondays

★★★★★
March 21, 2024

Great service, shout out to Chantell for particularly good service.

★★
March 21, 2024

It s a nice place to sit for a little, and the staff was pleasant and helpful. The food is filling, but there s very little spice to it, it s quite bland. Cannot recommend, unfortunately.

★★★★★
March 21, 2024

Best burritos in town

★★★★★
March 21, 2024

Best burrito ever!

★★★★★
March 21, 2024

Best burrito I ve ever had !!!

★★★★★
March 21, 2024

always go here - the burritos are lovely

★★★★★
March 21, 2024

Great burritos

★★★★★
Local Guide
February 21, 2024

Great food, first time here. Beef burrito was amazing.

★★★★★
February 21, 2024

Ordered burritos for myself and the office team, the food arrived hot and perfectly prepared. fantastic value for money and perfect for a Friday lunch treat.

Local Guide
February 21, 2024

While I was asking for a trio of tacos worth 9.30 pounds, they realized that I was a foreigner and that my tongue was weak, so they sold both menus at once. It was very sad. He said sorry while paying at the cash register, but it was in vain. A bit thought-provoking. When I wanted a 9.30 pound taco, they realized that I was a foreigner and my tongue was short, so they sold both menus at once. It was very sad. He said sorry while paying at the cash register, but it was in vain. A bit thought-provoking.

★★★★★
February 21, 2024

The food and staff here is excellent. Also great amount of hygiene. Must try

★★★★★
Local Guide
January 21, 2024

Yummy burrito.

★★★★★
January 21, 2024

I love a burrito and this place does the best ones in Cambridge. Really lovely staff, great food, upstairs seating deserves a special mention. 5 stars

★★★★★
January 21, 2024

Have visited several times, popular with all our family. I usually have the burrito. Good choice of ingredients which are fresh. Vegetarian/vegan options. Service is friendly, nice seating area upstairs.

★★★★★
January 21, 2024

Great food and even better staff ! Would for sure recommend if you want to get your belly full with value for money

★★★★★
Local Guide
January 21, 2024

Lovely place

★★
December 21, 2023

Good variety of some daily prepared food that I trust. The service was rushed on several occasions eventhough it wasnt busy off-peak hour of business. Small portion of naked burrito the bowl half-filled despite two extras and going large (costs more) that served me as a starter before heading to another place in town that gives you decent portions. Wheelchair accessibility: Not sure whether the premise is accessible by wheelchair?

★★★★★
December 21, 2023

Awesome

★★★★★
December 21, 2023

I love Mexican food and this is probably the greatest place I ve been to in Cambridge. The ladies at the front desk were such lovely people. The ingredients were fresh, the restaurant was clean and the burritos were amazing. I will certainly be returning on my next trip to the UK, hungry for more.

Local Guide
December 21, 2023

Small portions and not tasty at all.

Local Guide
December 21, 2023

The old lady was rude. Non brits should be careful.

★★★★★
Local Guide
December 21, 2023

Good burritos at good prices. Remember to always say both for fillings

★★★★★
December 21, 2023

Great food!

★★★★★
December 21, 2023

Really yummy burrito thank you.

December 21, 2023

Food was great but prices are daft. £16 for a burrito meal deal with beef and a dip for the chips against a headline price of £8.20. Tables very grubby too.

★★★★
Local Guide
December 21, 2023

Food was okay.

★★★★★
Local Guide
December 21, 2023

Nice food, but not clean tables around.

★★★★★
Local Guide
December 21, 2023

Chantel is the best manager thanks for amazing service

★★★★★
Local Guide
December 21, 2023

I adore!!!

★★★★★
December 21, 2023

We re here almost every week because of the consistent quality of excellent food and best service. Always a delight in each visit.

★★★★★
December 21, 2023

Great service and atmosphere

★★★★★
December 21, 2023

Cant order online. Please fix this!!

★★★★★
December 21, 2023

Could have been more smiles!

★★★★★
Local Guide
December 21, 2023

fantastic food prepared by a fantastic team!

★★★★
Local Guide
December 21, 2023

Always tasty and great value

★★★★★
December 21, 2023

Great 1st time experience! Would definitely come back for 2nds . Unfortunately the review is in a BETA version so the dishes to recommend and choose from is lacking. Quite sure that will be sorted.

★★★★★
December 21, 2023

Kid-friendliness: really nice to us teenagers! Food

★★★★★
December 21, 2023

Good food at good price, and the service is good! The main staff is very friendly!

★★★★★
Local Guide
December 21, 2023

tasty food

★★★★★
December 21, 2023

Fine

December 21, 2023

The male server was very rude and on his worst behavior. He was just throwing stuff on the plate and very impolite. Tortilla should take action. I visit everyday but if this continues I would never visit and never recommend anyone.

★★★★★
December 21, 2023

Very nice food and the staff was incredibly kind

★★★★★
December 21, 2023

Claudio is a great member of staff, always makes our visits special :)

★★★
Local Guide
December 21, 2023

Food was acceptable but not special, completely average.

Local Guide
December 21, 2023

Terrible attention. When we asked about the menus, nothing was explained to us. The answer was lean.. After that, they offer you extras, which are not clarified. You realize when you are paying at the cashier.

December 21, 2023

Rude staff, they will overcharge you and then say it is your fault that they propose ingredients that cost extra without announcing it

December 21, 2023

Tacos were completely watery and started falling apart immediately...

★★★★★
Local Guide
December 21, 2023

Very good cheap burrito!

★★★★★
December 21, 2023

Joana and Javi were incredible! Fantastic service.

★★★★★
Local Guide
December 21, 2023

We love Tortilla and their open bowl burritos are delicious!

★★★★★
December 21, 2023

Joana, Ed and Javi are super nice! I will came back for sure!

★★★★★
December 21, 2023

Went to Cambridge and visit tortilla, I asked for a burrito large, I got attended really well by a person called Joana, I will definitely come back!

December 21, 2023

Ordered chicken, was written chicken on the wrap but it was beef instead, took me two bites to get it! Still feel unwell eating that burrito! I am still nauseous hate beef Husband ordered beef was written pork on the sandwich and we ended up swapping our burritos as it was chicken in his

★★★★★
December 21, 2023

I m not quite good at ordering in English, but they helped me a lot with patience and friendliness. I took their recommendations and burrito tasted really great! 5 stars totally.

★★★★★
Local Guide
December 21, 2023

Quiet when I was there as mid afternoon but staff helpful and food both filling and tasty

★★★★★
December 21, 2023

Delicious meal, clean toilets, and fast internet :)

★★★★★
Local Guide
December 21, 2023

Lovely fresh food. Cant go wrong here!

★★★★★
Local Guide
December 21, 2023

Great atmosphere, nice service

★★★★
December 21, 2023

Food was good but the staff was very inpatient. I ordered a medium burrito but they still charged me Large size

★★★★★
December 21, 2023

Exquisite food, warm and welcoming atmosphere, and fantastic staff. I would definitely go back.

★★★★★
December 21, 2023

Came here for the first time and not only is the food great the service is great served by a lady I believe is the manager. Made me feel welcome and appreciated.

Local Guide
December 21, 2023

The menu on the wall said one price as you start adding fillings the price goes up

★★★★★
December 21, 2023

Amazing customer service and equally amazing food. Chantell was great!

★★★
Local Guide
December 21, 2023

I like tortilla chain and visited few places across UK. For some reason this restaurant always feels a bit different - upstairs is very empty and a bit creepy. If you get murdered there noone will know )) Not super clean either. Food and stuff are nice. Location is brilliant.

★★★
Local Guide
December 21, 2023

We had a veggie burritos and Mexican salad. Both portions were really generous, tasty and good value. We would definitely come back. The service is like Subway in how they make up the burritos, which I liked. The staff are a little rushed and dont smile which was a little off putting. We sat up stairs and the place was clean.

★★★★★
December 21, 2023

Its great place to eat

December 21, 2023

The member of staff that served me was wearing a pair gloves when I entered the eatery, I ordered the rap of which she served me with the same gloves on! She then proceeded to touching everything around her till and all! I sat and watched her clear away stuff and used chemicals whilst still wearing the same gloves... Then when customers came in., she DID NOT removed her gloves, she went on to serving them. Very poor hygiene practice

★★★★
December 21, 2023

Had my first date here with the now man of my dreams. It s been three weeks and we can t believe we stumbled into this place by chance. Brilliant food, but an even more brilliant memory x forever in my heart Update: he just proposed, said a big fat YEE of course, will be returning for wedding reception after the winter wedding Vegetarian options: Nice candles

★★★
Local Guide
December 21, 2023

My burrito was okay, but nothing special. What really bothered me was that the burrito cost £8 while my friends tacos cost £7, although the portion was significantly smaller than my Large Burrito.

★★★★★
December 21, 2023

My enthusiasm was so palpable that I was invited to SPIN THE WHEEL after receiving my order! I won a cool new Tortilla-branded cap to wear around the streets of Cambridge! Not only that, but a burrito + a side was only £5?? Superb.

★★★
Local Guide
December 21, 2023

The service was amazing. Really friendly staff. Sat upstairs which was very clean. Only downside, the food gave me and my husband really bad stomach cramps for the next few days :(

★★★★★
December 21, 2023

best place ever Dietary restrictions: they re great thank you for blessing me with the burrito Food : 5/5 |

★★★★★
Local Guide
December 21, 2023

Had another lovely meal today, absolutely brilliant food. Might be controversial but happy that the coriander has been scaled back as I often find it to much for my liking. Hopfully they will keep some items free for people that are not a fan. Amazing food if your in the area please do try!! Chantell was an amazing host as always when we visit!

★★★★★
December 21, 2023

Amazing experience at Tortilla!! Jessica was so so lovely as were all the staff- literally me and friend always come in here it s our fave place to grab something to eat. Never fails, always hits, such fresh and delicious food!!

★★★★★
Local Guide
December 21, 2023

Lovely food, everything was fresh, and the gentleman that prepared my burrito called Byron made a generous portion besides the good talk, very pleasant experience.

★★★★
December 21, 2023

Calm relaxed atmosphere full of happy young chaps who were most polite, respectful and helpful. Food was delicious and prepared presented well.