Tortilla Cambridge in Cambridge

Chantelle was amazing wow 5 stars

Exceptional service, friendly staff, the manager Carlos helped us for the choice of food Thanks to Ale for the delicious guacamole! WE WILL BE BACK

Lovely food, great staff.

Great Food. Fantastic service from Chantelle! Pleasant atmosphere. Convenient and cozy.

Tortilla Cambridge never fails to exceed my expectations

Joana was a great server, smiled and made the experience a 10/10

Everyone was very friendly, and our employee,Joana, was very helpful. We loved her service.

Great place, great food. Joana and Bea were amazing in serving me, very funny aswell!

Great food, great service from Joana! Lovely place to enjoy the best tacos and quesadilla in Cambridge!

Friendly staff, quick service, tasty food

Staff very kind and available to the customers needs. Thanks to Ale for his help in choosing lunch.

Great customer service from Babou

Food is so good! Everybody was very kind especially Ale who helped me choosing the fillings for my burrito!

Amazing food in the center of Cambridge

Food was amazing! Served by Bea and Carlos, they were very friendly

Really enjoyed my visit, staff welcome was particularly nice, I think my server was called Bea. Will be back next time I am in Cambridge!

Amazing experience, the food is delicious The person in the kitchen who made the guacamole you are legendary, best guac in Cambridge

Great service, Carlos & Babs are amazing

byron was fantastic, really great service and better food!

Awesome food!! Love their vegan chilli quesadillas. The employees, Mo and Bea, are very sweet and welcoming! great customer service 10/10 would recommend

Amazing customer service from Beau and Carlos, amazing food, would recommend

Mo was very helpful and friendly and even helped carry my trays up to the table!

Nice service for a group of 24 kids. Kid-friendliness: Group of 24 kids Food : 5/5 |

Really good service. Tue price was good and the food too!!

I came across it purely by chance while walking around Cambridge. I ate a Very good burrito. Congratulations to all the staff for their kindness and availability, a special thanks goes to Carlos for serving me impeccably. I hope to return soon. Bye-bye Kid-friendliness: Yes Wheelchair accessibility: Yes

Favourite Tortilla in the world Carlos and Bea are fab!! Never had a bad visit here.

I went to Tortilla Cambridge for the first time during my holidays, I had a great time! A nice place with friendly and helpful staff. Not knowing the products offered, Carlos helped me in the choice with professionalism! I recommend this nice place.

Food was incredible one of the best Mexican places in the UK that I have tried The staff were all very friendly and helpful Place was very clean wich I appreciate a lot A excellent experience. Also Carlos was such a helpful and lovely person

Food was excellent and good atmosphere we had a bit of a problem but manager Carlos was very helpful and quick to resolve the situation will definitely come back again

Chantell, Carlos were amazing, the service and food is always top quality.

Chantel and her team wowd me on my first visit and this definitely wont be my last. Amazing food, amazing prices, amazing staff!! Well done Tortilla - you have a gem here.

terrible service, from the employee Cláudio is playing on the counter with the water bottle acting like a microfee, I asked to change the water bottle, due to bacteria coming out of his mouth, he told me that it was a walk with him and he even sent me to go hunting He forgets that the customers pay his salary.

Loved the food and ambience!!

Alessandra the guacamole you make is amazing

Claudio was amazing

The service was amazing by Claudio and the food was fresh!! Top job

Tastiest authentic tortilla I ve tried in Cambridge so far

Claudio, Joana, & Mo were exceptionally nice and super friendly. 100% would visit again. Food

very kind people - made my day :)

Byron served us including our 3 year old who chose her first ever burrito so well!

I saw the guy behind the counter touch everything from the door nub to the register with his gloves and then went and prepared my food and often touching his face. I was the last customer to take away.

Get rid of those stupid computers to order with. Waste of time, I want to speak to a human to order. Awful now.

I dont always leave reviews, but when I do, its because someone like Chantell made my experience unforgettable! Stumbled into Tortilla Cambridge not knowing what to order, and Chantell swooped in like a burrito superhero. She had the patience of a saint and the friendliness of your favorite aunt at a family BBQ. The portions? Lets just say they are not shy with those. I left both full and happy! If youre ever in Cambridge and want great food with even better service, Chantell is your go-to. 10/10 would recommend, and Im probably coming back for seconds!

Popped in for quick lunch, was fab food and fast service ! Thank you

Amazing staff and great food lovely atmosphere

Vegetarian options: Grilled Veg and Vegan chilli as well as majority of cold section being vegan Food

Very good food. Not crowded. Food comes fast.

I was very impressed by their kind service. I a town where you cant find a restroom even at tkmax(TJMax) they had gone out of their way to be welcoming.

Urgh... just let people order the good ol fashioned way. I dont want to muck around on a digital screen for food where the fun part it walking down the line and picking and choosing as you go. Youre NOT McDonalds. Dont make machine ordering compulsory and if its not compulsory then make sure your staff articulate that clearly when asked. Walked out, went to another Burrito joint that lets you order the proper way.

We bought some food in this restaurant and some food from other place, but they dont let us to have food from other place and kick us out rudely

Staff were not friendly, barely any meat in the burritos and did not give full order had to keep going downstairs to collect whole order :/

A very rude manager (South African white woman)

I visited yesterday to order my usual order, the guy that served me asked what beans I wanted and I asked to have veg instead of beans as I always do. This guy was incredibly rude in telling me I could only have beans, I said I always have veg instead to which he told me I was wrong and I couldn t? Then said I could have a little bit of veg . I can order it this way on deliveroo and have never had a problem in all the years of this tortilla being open. Regardless, there was absolutely no need for this guy to be so rude to me. Awful customer service for absolutely no reason, maybe the staff need better training on their service and products. There was a lovely guy on the till though, seemed he was the only nice and polite staff member.

Fantastic place with great customer service. Chantel is a breath of fresh air - kind, caring and is one of the main reasons (in addition to great burritos) that we travel a fair way just to come here. Well done Guys and thank you for making sure we have a fabulous experience.

Terrible service and rude staff!

We loved it, tacos was great but not esy to eat

Always tasty, value for money place in town. Just make sure you know what you want. It can be really overwhelming once you have given all the options.

They don t warn you from the add-up costs.

Excellent place with excellent service. Wish I had known ajout this place earlker Update May 2024 Place is still excellent

Ive ordered from this place twice and both times my orders came either incomplete or items missing. How hard is it to read the order and put the correct things in a burrito? Also, Ive never seen burritos wrapped this bad in my life, I could do a better job blindfolded with my hands tied behind my back. Whoever works here really doesnt care anymore.

Moe and Benny! The superstars of the store. Amazing service and the food is really good.

Great lunch

Amazing staff! :)

Moe and Babou showed the best service ever on my birthday! Amazing food and amazing serve. They have amazing characters

Moe and Babou and Pri were the best service ever on our 22nd bday!!!

Good prices and portions, very tasty

Amazing food, amazing service, friendly staff!!! Vegetarian options: Veggie chilli Food : 4/5 |

The young man who served us in the Cambridge store was incredibly nice and welcoming, very professional and great customer service

Had a good time

Beautiful crepes, lovely place.

Brilliant customer service and great food taste. I will be going back for further lunch breaks!

Incredible food, Babs and Mo were kind, funny and delivered great service. They should definitely be commended!

Words can not discribe how good the food is here. Blown away. Flavour city. Staff were fantastic

Very nice place, staff are very friendly and caring

Amazing burritos, nice student offer on Mondays

Great service, shout out to Chantell for particularly good service.

It s a nice place to sit for a little, and the staff was pleasant and helpful. The food is filling, but there s very little spice to it, it s quite bland. Cannot recommend, unfortunately.

Best burritos in town

Best burrito ever!

Best burrito I ve ever had !!!

always go here - the burritos are lovely

Great burritos

Great food, first time here. Beef burrito was amazing.

Ordered burritos for myself and the office team, the food arrived hot and perfectly prepared. fantastic value for money and perfect for a Friday lunch treat.

While I was asking for a trio of tacos worth 9.30 pounds, they realized that I was a foreigner and that my tongue was weak, so they sold both menus at once. It was very sad. He said sorry while paying at the cash register, but it was in vain. A bit thought-provoking. When I wanted a 9.30 pound taco, they realized that I was a foreigner and my tongue was short, so they sold both menus at once. It was very sad. He said sorry while paying at the cash register, but it was in vain. A bit thought-provoking.

The food and staff here is excellent. Also great amount of hygiene. Must try

Yummy burrito.

I love a burrito and this place does the best ones in Cambridge. Really lovely staff, great food, upstairs seating deserves a special mention. 5 stars

Have visited several times, popular with all our family. I usually have the burrito. Good choice of ingredients which are fresh. Vegetarian/vegan options. Service is friendly, nice seating area upstairs.

Great food and even better staff ! Would for sure recommend if you want to get your belly full with value for money

Lovely place

Good variety of some daily prepared food that I trust. The service was rushed on several occasions eventhough it wasnt busy off-peak hour of business. Small portion of naked burrito the bowl half-filled despite two extras and going large (costs more) that served me as a starter before heading to another place in town that gives you decent portions. Wheelchair accessibility: Not sure whether the premise is accessible by wheelchair?

Awesome

I love Mexican food and this is probably the greatest place I ve been to in Cambridge. The ladies at the front desk were such lovely people. The ingredients were fresh, the restaurant was clean and the burritos were amazing. I will certainly be returning on my next trip to the UK, hungry for more.

Small portions and not tasty at all.

The old lady was rude. Non brits should be careful.

Good burritos at good prices. Remember to always say both for fillings

Great food!

Really yummy burrito thank you.

Food was great but prices are daft. £16 for a burrito meal deal with beef and a dip for the chips against a headline price of £8.20. Tables very grubby too.

Food was okay.

Nice food, but not clean tables around.

Chantel is the best manager thanks for amazing service

I adore!!!

We re here almost every week because of the consistent quality of excellent food and best service. Always a delight in each visit.

Great service and atmosphere

Cant order online. Please fix this!!

Could have been more smiles!

fantastic food prepared by a fantastic team!

Always tasty and great value

Great 1st time experience! Would definitely come back for 2nds . Unfortunately the review is in a BETA version so the dishes to recommend and choose from is lacking. Quite sure that will be sorted.

Kid-friendliness: really nice to us teenagers! Food

Good food at good price, and the service is good! The main staff is very friendly!

tasty food

Fine

The male server was very rude and on his worst behavior. He was just throwing stuff on the plate and very impolite. Tortilla should take action. I visit everyday but if this continues I would never visit and never recommend anyone.

Very nice food and the staff was incredibly kind

Claudio is a great member of staff, always makes our visits special :)

Food was acceptable but not special, completely average.

Terrible attention. When we asked about the menus, nothing was explained to us. The answer was lean.. After that, they offer you extras, which are not clarified. You realize when you are paying at the cashier.

Rude staff, they will overcharge you and then say it is your fault that they propose ingredients that cost extra without announcing it

Tacos were completely watery and started falling apart immediately...

Very good cheap burrito!

Joana and Javi were incredible! Fantastic service.

We love Tortilla and their open bowl burritos are delicious!

Joana, Ed and Javi are super nice! I will came back for sure!

Went to Cambridge and visit tortilla, I asked for a burrito large, I got attended really well by a person called Joana, I will definitely come back!

Ordered chicken, was written chicken on the wrap but it was beef instead, took me two bites to get it! Still feel unwell eating that burrito! I am still nauseous hate beef Husband ordered beef was written pork on the sandwich and we ended up swapping our burritos as it was chicken in his

I m not quite good at ordering in English, but they helped me a lot with patience and friendliness. I took their recommendations and burrito tasted really great! 5 stars totally.

Quiet when I was there as mid afternoon but staff helpful and food both filling and tasty

Delicious meal, clean toilets, and fast internet :)

Lovely fresh food. Cant go wrong here!

Great atmosphere, nice service

Food was good but the staff was very inpatient. I ordered a medium burrito but they still charged me Large size

Exquisite food, warm and welcoming atmosphere, and fantastic staff. I would definitely go back.

Came here for the first time and not only is the food great the service is great served by a lady I believe is the manager. Made me feel welcome and appreciated.

The menu on the wall said one price as you start adding fillings the price goes up

Amazing customer service and equally amazing food. Chantell was great!

I like tortilla chain and visited few places across UK. For some reason this restaurant always feels a bit different - upstairs is very empty and a bit creepy. If you get murdered there noone will know )) Not super clean either. Food and stuff are nice. Location is brilliant.

We had a veggie burritos and Mexican salad. Both portions were really generous, tasty and good value. We would definitely come back. The service is like Subway in how they make up the burritos, which I liked. The staff are a little rushed and dont smile which was a little off putting. We sat up stairs and the place was clean.

Its great place to eat

The member of staff that served me was wearing a pair gloves when I entered the eatery, I ordered the rap of which she served me with the same gloves on! She then proceeded to touching everything around her till and all! I sat and watched her clear away stuff and used chemicals whilst still wearing the same gloves... Then when customers came in., she DID NOT removed her gloves, she went on to serving them. Very poor hygiene practice

Had my first date here with the now man of my dreams. It s been three weeks and we can t believe we stumbled into this place by chance. Brilliant food, but an even more brilliant memory x forever in my heart Update: he just proposed, said a big fat YEE of course, will be returning for wedding reception after the winter wedding Vegetarian options: Nice candles

My burrito was okay, but nothing special. What really bothered me was that the burrito cost £8 while my friends tacos cost £7, although the portion was significantly smaller than my Large Burrito.

My enthusiasm was so palpable that I was invited to SPIN THE WHEEL after receiving my order! I won a cool new Tortilla-branded cap to wear around the streets of Cambridge! Not only that, but a burrito + a side was only £5?? Superb.

The service was amazing. Really friendly staff. Sat upstairs which was very clean. Only downside, the food gave me and my husband really bad stomach cramps for the next few days :(

best place ever Dietary restrictions: they re great thank you for blessing me with the burrito Food : 5/5 |

Had another lovely meal today, absolutely brilliant food. Might be controversial but happy that the coriander has been scaled back as I often find it to much for my liking. Hopfully they will keep some items free for people that are not a fan. Amazing food if your in the area please do try!! Chantell was an amazing host as always when we visit!

Amazing experience at Tortilla!! Jessica was so so lovely as were all the staff- literally me and friend always come in here it s our fave place to grab something to eat. Never fails, always hits, such fresh and delicious food!!

Lovely food, everything was fresh, and the gentleman that prepared my burrito called Byron made a generous portion besides the good talk, very pleasant experience.

Calm relaxed atmosphere full of happy young chaps who were most polite, respectful and helpful. Food was delicious and prepared presented well.