1315 Island Hwy, Campbell River, BC V9W 2C7, Canada
We are currently serving halal food in all our location, come check it out!
All of these 5 star reviews are fake! Worst KFC we've ever eaten at 🤢
Visited the KFC in Campbell River, and I must say, the service was fantastic! The team here goes above and beyond to make sure customers have a positive experience. Everyone was friendly, welcoming, and quick to help with my order, making it an easy and enjoyable stop. It’s refreshing to see such dedicated staff who genuinely care about customer satisfaction. Food was served hot and fresh, with a smile. Great people and a great place to grab a meal! Will definitely be returning.
I recently visited this kfc and i found the most amazing customer service ever and i want to appreciate the turban guy who greeted me and my friends with smile and gave us right choice as it was first time visiting kfc. And I really enjoyed the food and the restaurant was also very clean. Visiting it again
Waited forever in the store to get two big crunches and popcorn chicken that were the coldest I have ever had. Unfortunately, not a first here. I will never come back for food to this location.
The KFC in Campbell River is the best KFC in North America !!!!
Got food poisoning from they're 3 pice chicken combo I've been puking all night , my family has been having diarrhea, the whole bit don't think I'll ever want to order takeout ever again . Would like to get my money back in these situations.
Most of seating area closed, minimal seat area open was dirty, paid almost 17$ for a big box meal. Got absolutely no where near anyone's moneys worth. Gravy may as well have been salted water. Popcorn chicken and fries were not proper portions. Don't waste your money man, go literally ANYWHERE else. I hope this place shuts down soon so a Popeyes or Lee's can be opened in it's place. May finally get moneys worth on chicken meals.
As of 10/31/24 nothing is ever available "sorry 8 minute wait for chicken" "sorry no Pepsi" "sorry we don't have gravy" and these have been at different times of the day to see if that would change the response.
Chicken is fresh and juicy . Excellant customer service . Food
Great service and food
Fast service and chicken is really good , love this place
I visited to the KFC Campbell today , Chicken was good and gravy
Best chicken place in Campbell river
Love this location , excellent service and good
Great staff and great service overall!!
Great service by Satyam and his staff.
Outstanding taste of their big crunch burger Got it on time hot and spicy. Food
Tried their new Onion Rings, according to me that is best in here. Totally worth it! Vegetarian options: Onion rings
Very Friendly staff and amazing service
Everything was just perfect
Food is quick, restaurant clean, service good
Placed an order for delivery and never received it. Tried calling the store and got no answer. According to the tracker my order has been In the fryer for over 2 hours now. Food
Order my meals...2 tenders and a large coleslaw..didnt notice that I didnt have the coleslaw...tried to call no answer.. Just want my large coleslaw...
If your want fired chicken your better off going to Lees or going to Courtneay and going to Popeyes.
Tasted like rubber even the spicy sauce was not up to par
Great and fast service
Parking: Spots right in front of store Wheelchair accessibility: Easy in and out Food : 4/5 |
Food is always cold and forgets to give my full order
I recently had the pleasure of ordering KFC drive thru and I must say, I was thoroughly impressed! From the moment I drove up to the order board I was greeted with a friendly greeting and exceptional customer service. The staff went above and beyond to ensure that my experience was nothing short of amazing. Now, lets talk about the food - absolutely mouthwatering! Every bite of their crunchy 2 pcs combo with popcorn chicken and fries was really good Overall, my experience at KFC was nothing short of excellent. outstanding customer service and top-notch food quality. I will definitely be coming back
Worst KFC I have ever been Greece. Falling from chicken to the rapper down along the table. Dirt horrible discussting Lyft, that rubbish on the table where should stay. DO NOT GO to this place if you do. You will get sick.
Stay away from this KFC, they won t even give you forks and ketchup EVEN after asking for it every time. very rude. Also there colesaw was expired the last time I went there.
New owner food is better the owner is very nice
One of my favs. Love the Tuesday special.
I find the service and website a complete joke. Their food is inconsistent along with their service.
Black specks in the fountain pop. Who is cleaning???
OUT OF CHICKEN 8PM ON A FRIDAY NIGHT.... YES ALL CAPS!
My order was ready to go the moment I ordered, but my fries were ice cold.
Last time we ordered a large popcorn chicken( which we love) , the box was only half full. We order a large cole slaw and only got 3/4 container. They raised the prices and give you less. I dont mind the increase but I want my moneys worth. Also I do not like the tip option on the debt machine. We like the chicken, fries and cole slaw but we feel we are getting ripped off.
chicken wings good but lees on top nigg
This is my last time for KFC in Campbell River I dont know how they cooked the chicken but it wasnt KFC and I have been going there for 50 years..
Pretty good chicken but really I only eat the twister so what do I know?
Title: A Sub-Zero Drive-Thru Catastrophe Dear diary of dining disasters, As a connoisseur of fast food, Ive been through the drive-thru gauntlet enough times to have developed a certain zen-like acceptance of its quirks and inconsistencies. However, my experience at this particular establishment was akin to a culinary car crash in slow motion - a debacle that couldnt have been more disastrous if the Hamburglar himself had taken over the kitchen. My saga began at 8:30 pm, a time when the establishment was allegedly still open. However, the logic-defying decision to lock the front doors half an hour prior might lead one to believe theyd accidentally stumbled into a scene from a low-budget horror movie rather than a fast food outlet. I didnt realize I needed a time machine to get dinner. The first sign of impending doom was when my humble request for a Twister wrap was met with the reluctance of a sloth on a lazy Sunday. Apparently, the deep fryer was too much of a logistical nightmare for the kitchen staff to handle at this hour. Id hate to be a burden on their languid lifestyle, but would it be too much to ask for my food to be, well, cooked? The saga continued when my consolation fries arrived. To call them cold would be a compliment; they had the temperature and texture of ice cubes delicately dusted in salt. I half-expected to see a penguin waddle out from the back with my order. After a 15-minute wait that felt like an eternity in a dystopian time warp, my sandwich finally arrived, generously slathered with more mayo than a Miracle Whip commercial. There was more chicken on a vegans plate than in that thing. It was like someone had mistaken the mayo tub for a culinary canvas, and my sandwich was their abstract masterpiece. And napkins? Forget about it! Apparently, theyre on the endangered species list here, or perhaps theyre being held hostage in the locked part of the store. Either way, its clear that cleanliness isnt exactly a priority. To sum it all up, this establishment seems to be in a unique time zone where closing time is a fluid concept, customer service is a myth, and temperatures are more suited for a winter in Antarctica. If I could give it less than one star, Id be googling how to award negative stars on Google Reviews right now. Save yourself the hassle and find a place where the staff doesnt treat the deep fryer like its a dragon theyre too scared to wake. With all due disrespect, A Very Disappointed Customer
They fry PLANT BASED SANDWICH in same oil they fry chicken. NO VEGAN OR VEGETARIAN PERSON CAN EAT THERE AND TRUST THEM. The front staff told me because I am Sikh and do not eat non vegetarian diet that yes they fry them together, thank you for his honesty and respect towards me but its not appropriate to lie to your customers. In eyes of KFC they use different oil for chicken and plant based but in reality they cook them together and if anyone is religious or have medical issues with NON- VEGETARIAN please be away from this chain.
I was disappointed when I went to try my used to be old faithfulbig crunch combo and learned its half the size now and more expensive. Lees is #1 now!
Very clean establishment and washroom, hot fresh food fast.
The service was ok but thats it. A 4 piece big box meal with a gravy....lid wasnt closed so gravy everywhere and gave me 2 wings for the white meat pieces , at $18 all in this is unacceptable. This is the last time I come here.
The chicken was okay and the fries too but the table and the seats as well as the floor were dirty and it smelled weird..
Restaurant was quite dirty, service was amazing though as well as the food.
Had to wait 30 minutes for brown lettuce, congealed mayonnaise and day old fries. Told me to wait in the parking lot but never actually put my order through. Had to go in and remind them. They also entered the order in incorrectly.
Just not what it use to be. Disappointing.
Won t answer phone, had to drive down. Gave me wrong sauce and they put disgusting seasoning on their fries now no one in my house could eat it. Wouldn t give me a sandwich for the trouble. Found out they only have bbq sauce now.
Standard frozen chicken heating place.
Fast service great tasting chicken and salads
Cold food, messed up order, rude staff. Worst KFC on earth.
This kfc location is by far the worst I have ever been to! The quality of the food is beyond terrible! Smallest peices of chicken ever, and so greasy! The restaurant is dirty, and the staff are rude, and do not give good customer service what do ever! I will literally drive to courtney Popeyes from now on when I want fried chicken. Kfc Campbell River will never have my business again, and there are many people who feel the same way!
Fast food fast service reasonable prices. Yummy deals
This place has gone downhill, and the food is horrible, and so is the customer service
They should close down. KFC have been going downhill for a while. Cheaped us on our order. Food was cold and the gravy was like water and no taste. Need I say more
Food reviews arent normally my thing but I love me some KFC, Sometimes its crispy and delicious but occasionally is soggy and depressing this location needs to up their game. Dont be shy and tell the employees they need to do just that, check your meal before you pay for it and comment on their service...you are the customer after all.
Their festive chicken sandwich is the best ever
Fast.
Ive driven to Campbell from comox multiple times for dinner only to find they are lying about their hours online. Apparently they close at 6:30 not 11. Their consistency is terrible anyway lees chicken is way better and they keep their hours updated.
Too cheap to give out salt and pepper and ketchup
Would have been nice if someone there could have helped me a little more I asked where was there a nice spot to go and eat and was told no clue
Unfortunately the staff wasnt very helpful
Ordered 3 piece meal. Came with the skinniest breast and wing I have ever seen and a drumstick. No side was in the box. Drive thru is risky here I guess.
they close at 7:00 pm ... but the website says open until 8:00 pm
Friendly team member served me, very pleasant. Tables clean and an enjoyable experience.
Went in and ordered 1 kids chicken tenders, one toonie Tuesday special and a couple biscuits and got over charged. Then when going thru bag realized they gave me & charged me for 2 kids chicken tender meals when I only ordered one. They need to learn to focus on the customer in front of them and let the person in drive thru handle the drive thru.
All the chicken was dry and over cooked not a good meal for 60 dollars very disappointed
Unfortunately this location is terrible the chicken is either tasteless or greasy as all hell . The last time we went to the location ordered food the chicken was soggy ; the lettuce was old an the food just had no flavour what s so ever.. filed a complaint an the supervisor did nothing to resolve the issue Update: meal was reimbursed this time around the food was actually decent still late on the order made the call 40mins prior yet it was busy
Pricey
Great chicken
Closes at 6pm on a Friday??? Are you kidding me???
They have been out of Ranch for over a month! Booooo
Gotta love that gravy. The poutine is awesome. The chicken is always the best. Unfortunately, their hours seem to be very sporadic and living outside of town you never know if they re going to be open. Posted hours on Google or Siri don t correspond with actual hours so it s always a gamble. Lucky there is a Wendy s next door to take my money and pretty darn good too.
Food wasnt the freshest.
Mmmmmm
Very fresh and the staff were fantastic and a pleasure to talk with.
Chicken was dripping with grease - Definitely wont be back
What a dissapointment! Almost $13.00 for cold french fries and a dried out crunchy chicken burger. Never going back to KFC again! No wonder Wendys was busy and not a person in KFC lineup. Wake up
After my last review a year ago I can now say food is better and staff are really nice so I will now update my review to 5 stars from 4
Great place n Great service
Wasnt very happy with the meal I received. Asked for poutine fries and got regular fries. My chicken sandwich was soggy.
Really customer service blows. This is not the KFC that I know.. The chicken you have to stand in the rain to eat it. So dry. The KFC that I know biscuits the chicken is so good but not better than poppies,is the best. Peace Out.Its not like the kfc where I com from. Damn no biscuits!!
Great food. When you dont have to cook. Thank you KFC
Its always about location, this one youve got to drive around a few corners; you can go in! Or through drive through! Ordered a bucket of chicken, large fries & gravy! By the time I got home shouldve checked my ordered prior to leaving! The fries where cold & looked like they had been re- fried! The Chicken greasy, ordered a few extra pieces and got less than what I ordered! Got more drumsticks than Carter has pills! And the Gravy look like & tasted like their was no flavouring used! It was so lumpy & to much fat, that there was a layer of grease forming on top
Very good snack, but if you ask for it spicy, be prepared!
Im a regular here. Thanks to the manager and staff for being so great. Food can only be awesome if its accompanied by great people serving it.
Horrible both at the store front and through Skip the Dishes. Twice food has been missing, food is stale and awful customer service. If you don t want to work there don t work there-if you do at least so your due diligence and be a good employee my gosh.
A bit slow. Good Covid precautions. Could have a menu outside as customer capacity ATM is just 2.
Very tasty, loved it
Good service, good food
I always regret getting food here, never trust anything the workers here say and always check your bag before you leave. Multiple messed up orders. called on the phone and they offered me a free meal, but when I got there and gave them my phone number they said they would not give me what I was offered lol.
It was fine
Not a great experience!! They messed up the order at the window and then supposedly fixed it but when we got home to find out they didnt give us the gravy and mixed up the salads......chicken tenders were soo small!!
The chicken is really good. First time it was greasy and the second time it was good.
Love the meals here, they are delicious
Our order was good and the Guy working the drive thru window (may 31, 6:25pm) was very nice! Had good customer service and even gave us a free cookie! Lol
I got the new bacon chicken burger and the amount of mayo they put in was atleast a cups worth I couldnt even finish it.
Went excitedly to buy lunch but found the store closed. Supposed to be open at 10:30 AM... at 11:30 still no one showed up. Generally good service but was disappointed this time.
My partner and I come here a few times a month and over the past 2-3 months I dont think theyve gotten our order correct once. One time I had to go back in the store 3 times! For some reason I keep coming back, but just wanted people to know this KFC in particular sucks
Not only did they forget my drink, but the chicken sandwich burnt my mouth
Not as fast or as organized as they should be. I watched this kid watch my frozen stuff thaw.... Actually watching it thaw. Took ten mins for me to get his attention and he just gave me an old mouldy looking cheese cake.
Fast drive thru. Good eats.
Good store and service
Went through the drivethru, not a bad wait considering it was dinner rush.
Spotty drive thru service. Seems to be hit and miss. Other than that, food is ok.
Long line in drive thru due to lack of staff, Taco Bell is not great.
I would never eaten this place ever ever again havent eaten here in 11 years
Good. Condiments are almost always forgotten. Chicken was well done--really good.
Fast service. Friendly staff. Well cooked plant based burger
The paddlers in this canoe had to go elsewhere for their meal, as the KFC wasnt keeping their posted hours (open at 11am). Rather than finding them open, there was a paper sign saying they wouldnt be opening until noon.... We discovered nearby Lees chicken who was keeping their posted hours, and offers a great menu!!!
Drove to Campbell river from Comox( 45 mints) specially for kfc, but...they were closed ,there closing hours are way too different than on their website,, they really need to focus on this stuff for customer s convenience.
Its fried chicken!!!!! Who doesnt love KFC???? Great staff, very quick and order was complete!!!
What a friendly lady took my order! It was close to 40 degrees; nobody wants to cook. They were swamped but she was so sweet.
Greasy chicken every time
No extra crispy
This location is always hit or miss. Sometimes you go and the chicken is fresh and juicy, the gravy is perfect, and the fries are fresh and delicious. Next time you go and youll get greasy puny chicken pieces, gravy that looks and tastes like they bought packages at superstore, and fries that were made some time in the sixties. Consistency would sure be appreciated, but its the only location for miles around, so they get away with this behaviour.
Long wait time and painful customer service.
Half our food was cold, but not much to choose from in CR!
I love fried chicken
Great service ...fast and friendly staff
Chicken was dry
The food was okay,soggy chicken skin like the reheated it.Sad they dont have cheese cake no more.its truly not the same as in the day
Hours are never whats advertised. Actually home at a decent hour and thought id gra dinner, website says open til 10pm. Got here at 745 and locked up tight. Not the first time. Either update your website hours or keep the posted hours. I understand staff shortages, but uppdate website accordingly.
Fresh hot food was delicious made fresh at order. Would eat at again
All soaps in both bathroom were empty and staff didnt know how to change them. Refused to let me use hand sanitizer behind counter. Chicken was soft and chewy(old) It had been a couple years since my last visit to a KFC and I will not be back! EVER!!
Terrible quality at this location. Gravy was burnt tasting and had black bits of burnt stuff floating in it. Chicken was dried out.
KFC is one fastfood that stays the same... Flavor has never changed in 40 years. Decent. Served with a smile.
Went to get chicken after the pool with the kids... They wanted chicken strips but they ran short of them. Staff was friendly and helpful. We did wait long for our meal for 5 of us.
Good
Asked for 2 twister wraps with regular mayo instead of peppercorn mayo....got 2 wraps...just chicken and wrap.
Very good service here
Always good here.
Ordered 2 pieces of just chicken yuck man not very good at all greasy and zero flavour wont be back anytime soon eat at the nanaImo stores and for there is quite good
Yummmmmm
chicken was delicious, service prompt, helpful and friendly. Sides? cant say as no utensils included
Absolute joke of an experience. We ordered a large family fry and gravy, were given a small personal fry and gravy. Ordered two big crunch sandwiches and all that was in it was the piece of chicken..... Had to go back in to fix our meal twice..
Great,fast, friendly service. Will use the order online option again
One star just because, one more for the food being good, and one for polite service. Lacking two stars for not getting two of my three side dishes. My bad for not checking before I left but I hate doing that because it feels like Im saying: Im checking because I dont trust you to do your job. I will check from now on and you know why, right? That was my meal and I paid for it and I drove 90 kilometres to get it and return home.
chicken not crispy and cold mostly times and that only in kfc Campbell R i dont know why?
Its ok
No plant based popcorn chicken but the vegan plant burger was great
Very bad watery salads Greasy yucky chicken Dried out fries all with very poor service and $60 NEVER AGAIN!
It was ok
Polite service
Food is good, so thats a real positive! Wait times in the lineup are atrocious. Their system compatibility with coupons (whats available online, when you need to use their app, and when you need to cut out coupons, and which code you have to read off of the coupon when you use it at the drive-thru....) Is absolutely deficient. Drive-thru and coupon redemption are the big reasons that this restaurant is only getting 2 stars.
Dirty dirty DRTY BIRD....
I have had a fantastic experience with this restaurant. The manager and his staff really went above and beyond to make sure my Plant Based burger meal was absolutely perfect. I was really impressed.
KFC is always good
Very friendly staff.
It was great the service was awesome
It is a good place to get chicken
Server didnt understand and the chicken pieces were very small . Im probably not going back
Very costly to buy.
I love greesy chicken
Love the popcorn chicken! Friendly staff.
I really dont know how people can eat at KFC. It hasnt been decent since I was a kid and that was years ago.
Bad food
Chicken was acceptable but somewhat greasy with fat skin. French fries are frozen and not particularly great. Restaurant is new and clean and service is fast. There are many more choices of thr chicken than there used to be and prices are competitive.