McDonald's in Campbell River

1361 16 Ave, Campbell River, BC V9W 4J3, Canada

★★★★☆
(923 reviews)
Categories: Fast food restaurant American restaurant Breakfast restaurant Cafe Hamburger restaurant Restaurant

About

From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Website
mcdonalds.com
Address
1361 16 Ave, Campbell River, BC V9W 4J3, Canada
Plus Code
2QH3+X9 Campbell River, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours

Services

Service options
Outdoor seating Drive-through Takeaway Dine-in Delivery
Accessibility
Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Coffee Late-night food
Dining options
Breakfast Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly Groups
Payments
Debit cards NFC mobile payments Credit cards
Children
Good for kids Good for kids birthday Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

3.5
★★★★☆
923 reviews

Most Mentioned

coffee (45) drive thru (38) kids (21) price (18) big mac (9) bathrooms (8) money (7) manager (6) egg mcmuffins (5) bun (5)
5 stars
277
4 stars
247
3 stars
190
2 stars
84
1 stars
125
★★★
December 15, 2024

Yo their food taste good dawg but instantly get maddd shiets...pooping before I get in the driveway! If it weren't for wanting to run into the owner Ronald McDonald I'd never go .

August 13, 2024

I’d like to first shout out the “People’s choice manager” who doesn’t even know how to print a receipt and also doesn’t care to help when employees ask for it. Thanks to Gladys for being kind. Other than her, no one seems to care. They forget they have people inside the cafe and the one girl on the drive thru mic told us they had 4 types of muffins and after we asked for one of two types, she finally said they only had one in the entire store. Staff is a joke and they restaurant is more a homeless shelter than a playplace

★★★
July 30, 2024

Its mcdonalds, you get what you pay for. One time the self order kiosk took my money but didnt me a reciept or process my order. I lost $8 and the manager/supervisor just dismissed me.

July 30, 2024

There is a manager named jay. He is so rude. No manners of how to talk to customer. I was standing in the line and he just ignored me and just went back. I am never going to this branch of mcd the walmart one is far better than this. I would only come here once this egoistic jay will be fire. I hope mcd values the customer more and know what they want. A good employee who knows how to talk to customer and how to serve them.

June 11, 2024

I ordered a happy meal and they forgot to add the fries, and a cheeseburger with no onions and they of course put onions on it and a another burger with cheese and they didn’t add the cheese to it. We also got drinks and they forgot to give us all of the cups and it felt like we had to beg for cups we PAID for but didn’t have reciepts because there was a printer error. There’s hardly anything in happy meal, yet they managed to forget one of the most important things and it wasn’t even that busy… so disappointing as I had already left because i was in a rush and couldn’t go back

★★★★★
June 9, 2024

We are happy that we are helped by Marc when the self check out machine is not working. He is patient and wonderful in attending to our orders. Despite the fact that the front of the house is busy, he managed to provide the best service to us.

★★★★★
August 20, 2023

Great service! Clean facility. Typical food, but that’s why you come here, right?!

★★★★
March 24, 2023

I upgraded my star from a 2 because one bad experience doesn't mean it is always bad, but I'm leave my previous review below. This McDonald's is typically pretty decent as far as McD's go. I couldn't make the sandwich any worse if I tried. Is the person blind? How does this get in the bag. lol! Coke was just coloured soda water and fries weren't fresh. Went at lunch rush. I guess speed is more important than quality. Surprising because this place is usually pretty good. I'm disappointed.

★★★★
Local Guide
December 20, 2024

Decent maccas

★★★★
Local Guide
December 7, 2024

Despite the very post-modern and minimalist feel inside, the staff and food were perfect.

★★★★★
Local Guide
December 7, 2024

What can I say, it s Mickey Dee s. Fast service, consistent quality.

★★★★★
September 21, 2024

Best around Campbell river Courtenay mack would gag a magot

Local Guide
September 21, 2024

The location isnt bad but its just overpriced garbage in a 25cent paper bag. Might as well get a real burger from a local restaurant for basically the same price.

★★★★★
Local Guide
September 21, 2024

Nothing notable, but none of any cons. Friendly staff.

★★
Local Guide
September 21, 2024

2 stars on the food as there have been many times when my order was messed up.

★★★★
Local Guide
August 21, 2024

Just a MC Donalds

August 21, 2024

They never have anything. Like seriously they didn t had cookies. Not even a single one. And they showed that it is available on their online app.

Local Guide
August 21, 2024

Bites

Local Guide
August 21, 2024

No power outlets.

★★★★
Local Guide
August 21, 2024

What can I say?Its a standard, stand alone McDonalds, big parking lot, drive thru...

★★★
Local Guide
July 21, 2024

Its pricey and not as good as back in the day

★★★★
Local Guide
July 21, 2024

Its McDonalds

July 21, 2024

Got me and hubby ice cream as a treat and when we got home to eat it, it was spoiled milk had to throw it out.

★★★★★
Local Guide
June 21, 2024

Got coffee.

★★★★★
Local Guide
June 21, 2024

Friendly and efficient drive thru staff, went through in the morning a few times last week for work, quick and accurate Parking: Its McDs, ton o parking

★★★★★
Local Guide
May 21, 2024

Clean, fast, and well managed.

★★★★★
Local Guide
April 21, 2024

Always happens say hamburger and you get cheese burger.. always say no cheese.. lol drive through.. no atmosphere..

April 21, 2024

Havent had McDonalds for a while. Ordered 2 mcchickens and fries. My mcchickens were inedible and expensive and the fries had so much salt they were basically inedible as well. What a waste of 20 bucks!!

★★★★
Local Guide
April 21, 2024

Kind of hard to beat their fries

★★★★★
March 21, 2024

I went through the drive thru with my son and ended up waiting more than ten minutes around the side. We drove back through the drive thru to see if our order was forgotten, but turned out that someone else went in and took our order. The drive thru person and manager were really kind to quickly get another order ready for us with upgrades and an extra meal. Thank you!!

★★★★
Local Guide
February 21, 2024

Lots of plaY area for small kids inside more of a drive threw not real big sitting area

★★
Local Guide
February 21, 2024

No muffins 3 days. All food portions are 1/3 the size of 2 yes ago and price is higher. Always new training staff. No skill yet so not friendly. Food weak, supply of baking zero, garbage all round. Good parking, coffee good. Thought Id try b fast big disappointment t has brown greasy uncooked and shrunk. I didnt rat at Mc D for 10 yrs due to terrible food poisoni g I had once in Mooae Jaw. Thought Id try. Never again. But coffee good.

★★★★
Local Guide
February 21, 2024

Went through the drive through. The fries were cooked well but salty.

February 21, 2024

Friendly staff, but recently every time I ve come im waiting for 5 mins in the drive through just to be told to drive to the curb where i have had to wait sometimes for 10 mins just for one simple meal or a coffee. And the food has been terrible recently. Got a quater pounder with cheese and the cheese was basically outside the burger. Just go to Wendy s way faster and better tasting food.

★★★★★
Local Guide
January 21, 2024

Most friendliest on island!

★★
January 21, 2024

Food was sub par. I ordered 2 mc doubles with lettuce and tomato and was given 2 mc doubles with extra onion, no pickles and MAYO. They were at least quick to replace my order but thats the second time now thats happened.

★★★★★
Local Guide
December 21, 2023

Quick and friendly staff

★★★★★
Local Guide
December 21, 2023

Yay can now order on skip the dishes ty

★★★★★
Local Guide
December 21, 2023

Just like most McDonalds busy lunch hour.

★★★
December 21, 2023

Its the second time that they forget the fries on our take out. At least the burger was good!

★★★
Local Guide
December 21, 2023

Drive thru is faster than tims

★★★
Local Guide
December 21, 2023

Maybe picked a bad day but although the restaurant didnt seem busy food took a very long time

★★★
Local Guide
December 21, 2023

Parking: Messy. Lots of garbage Food

★★★
December 21, 2023

Seemed a little hectic regardless of lack of clients. Our order was wrong. Staff gladly fixed it, comically our burger was missing a bun

★★★★
Local Guide
December 21, 2023

Good employees seem to be smiling anytime Im there

★★★★★
Local Guide
December 21, 2023

Shamrock Shake was perfect. Coffee was fresh! Cheeseburger was perfect too. Customer service was great!

Local Guide
December 21, 2023

Come here alot for the 1$ coffee, I am awake early and drink too much coffee. this mcdonalds doesnt seem to be open at the hours it says, the food and drink have gone downhill and the service is sometimes good and on other occasions there stare at you with daggers in there eyes. Just also wanted to say, 4/5 coffees taste burnt.

Local Guide
December 21, 2023

Need a third window to fix mistakes made so annoying when need to go thru drive thru again Washrooms could use more attention they are stinkier and dirtier than usual Parking: Great parking spots Kid-friendliness: Kid friendly menu Wheelchair accessibility: There os wheel chair accessible parking, entrance and washrooms

★★★
Local Guide
December 21, 2023

The staff is great, there is a kids indoor play area, and the food is ok.

December 21, 2023

If I could go lower than 1 star I would. Ordered through the Mobil app and it messed up our whole order and my partner didnt get his food, it was our last few dollars for food and were highly disappointed in the lack of service and compassion the employees showed. If the owner sees this, have a good chat with your employees, theyre terrible people.

★★★★★
Local Guide
December 21, 2023

Really friendly staff

★★★★★
Local Guide
December 21, 2023

Clean. Fast. Awesome play place for kids.

★★
Local Guide
December 21, 2023

Forced me to buy a drink when I kept saying no I didn t want one. Female manager needs an attitude check and learn to smile.

Local Guide
December 21, 2023

Terrible service

★★★
Local Guide
December 21, 2023

Ordered for my son and no complaints.

★★★★
Local Guide
December 21, 2023

It is McDonald s love the milkshakes and the Big Mac

December 21, 2023

Whole egg shell in my egg sandwich

★★★★★
December 21, 2023

Their fries are amazing so as there chicken nuggets.THEY REALLY DO DESERVE 5 STARS.

★★★★★
Local Guide
December 21, 2023

Good food. Fast service.

★★★★
Local Guide
December 21, 2023

Good place....like most McDonalds.

★★★★
Local Guide
December 21, 2023

Pretty standard fare. Nothing exceptional

★★★★★
Local Guide
December 21, 2023

What can I say. Its good old McDonalds.

★★★★
December 21, 2023

Great food not good service workers not very friendly Kid-friendliness: Play area for kids Wheelchair accessibility: One door thats wheelchair accessible

★★★★★
Local Guide
December 21, 2023

Of Course this is about the same could be alot more CLEANER IN AND AROUND ALL THE TABLES AND IN THE BATHROOM .BUT I USUALLY GO THERE TO TAKE OUR FOOD OUT SO ALL AROUND A+++

Local Guide
December 21, 2023

Total dump

★★
December 21, 2023

My meat was gray!

★★★★★
Local Guide
December 21, 2023

The only McDonalds in Campbell River with a play place, it also has very nice employees, amazing service! I always stop here whenever Im in Campbell River

★★
Local Guide
December 21, 2023

Homeless people wandering the car parks and stoned customers never is a good start when you need to keep one eye on the car and another on your wallet. Not a welcoming atmosphere for a visiting family.

December 21, 2023

I had a burger from this drive through that got me sick as a dog . My fault for going through at 2 am. I did eat a couple of bites of the burger and it was covered in grease, to the point were I thought I was getting punked. It was dark I was driving and I was really hungry, I was driving down island. It tasted weird, even for a McDonald s burger quarter pounder. I did stop eating it, I just had a look at it this morning when I was about to throw it away from my car and there is a least an 1/8 of an inch of grease in the box, like I said it was dark and I couldn t figure out why it was so greasy. I used all the napkins and my hand was still greasy. I open the burger an Lettuce and tomato was cover in black something, like dirt . Not sure what these kids were doing that night, playing tricks, not to sure but I m reporting the matter to food safety, at environmental health in Campbell river. update The manager of the store reached out to me to see how I was feeling and if there was anything she could do. Offered to cover next meal. She seems to be taking matter very seriously and said she will reach out again when she has touched base with the staff on that night.

★★★★★
Local Guide
December 21, 2023

Ive got my breakfast sandwich and roast coffee! Everything is great apart from the service, some staffs are not friendly and quite lil but rude. Parking: Safe and plenty of parking infront of the store

December 21, 2023

The Worst McDonald s I ve ever been to

Local Guide
December 21, 2023

I am not a fan of any fast food but I do go here for the grandchildren. I have coffee and they have food.

★★★★★
December 21, 2023

Almost every night we go to McDonald s and never have we had such amazing service by this young man working the drive-through. super polite fast service, and very accommodating. All with Great food, and a big smile, hope to see more of his customer service in the future as he did a super Job! Food

★★★★
Local Guide
December 21, 2023

Kids love it

★★★★★
Local Guide
December 21, 2023

I came for a coffee and a fruit and fiber bun. The coffee was hot. I was happy.

★★★★
Local Guide
December 21, 2022

Did the drive thru. Staff was very friendly as usual.

★★★★
Local Guide
December 21, 2022

Sometimes my kid gets to have ketchup and sweet and sour sauce with her happy meal, but usually she chokes it down nice and dry like.

★★★
Local Guide
December 21, 2022

They were out of a lot of items at the time. Assumungly due to the current transport issues everywhere.

★★★★★
Local Guide
December 21, 2022

Yummy

★★★★
Local Guide
December 21, 2022

Great service

December 21, 2022

Messed up my order again...ordered a big mC with bacon...box was marked but alas no bacon..it sucked cause I really wanted to try it with bacon.

★★★★
Local Guide
December 21, 2022

The old McStandard. Always fast, great job to the local staff!

December 21, 2022

Had to wait 30min in drive through ridiculous.

★★
December 21, 2022

What you gonna do, kids wanted it

★★
Local Guide
December 21, 2022

They couldn t get my order correct.. they were super confused and we had to wait a long time because they kept bringing the wrong things

★★★★★
Local Guide
December 21, 2022

Great service, friendly staff. Above average McDonalds food so its great.

★★★★★
December 21, 2022

Awesome

★★★★
Local Guide
December 21, 2022

Went after hockey game. Quick. Great deal for 4 can dine. Kids loved it.

★★★★
Local Guide
December 21, 2022

Ordered at the drive thru, everything went as expected. No mistake and food was warm.

Local Guide
December 21, 2022

Honestly the last time I waste my time and money at this location, my 3 Milk 3 sugar coffee came 3 Milk and 3 cream because that makes sense and my chicken McMuffins with no mayo came with mayo and pickles??? Disgusting, cant even wash it down with my coffee because thats wrong as well, I called to complain and was greeted by a manager who had zero time to listen to why I was complaining, repeated my Name back to me 5x wrong and then spelt it wrong back to me and got frustrated that I had to keep spelling it out, its 4 letters not rocket science. Thanks for telling me I get my order for free next time, that means a whole lot after spending 10$ to look at a meal I cant eat while waiting to go to quadra for the day, useless.

★★★★★
Local Guide
December 21, 2022

Kudos to the super friendly staff!

★★★★
Local Guide
December 21, 2022

Filet of fish on the beach. Awsome.

★★★★
Local Guide
December 21, 2022

Great customer service fast and friendly

★★★★
December 21, 2022

Very kid friendly. My sons fav

★★★★
December 21, 2022

Tasty

★★★★
Local Guide
December 21, 2022

Fast service and great fries!

★★★
Local Guide
December 21, 2022

The restaurant is in need of a good clean, food was ok.

★★★★★
Local Guide
December 21, 2022

Always good

★★★★★
December 21, 2022

Nice

★★
Local Guide
December 21, 2022

The food is adequate but kind of expensive for what you get. For the price Id rather go to a different smaller chain burger joint.

★★★
Local Guide
December 21, 2022

Good location, food is alright its McDonalds so its unhealthy. Only problem I have is the amount of homeless that prowl the property asking for change an the garbage left on thr property Overall its doable

★★★
Local Guide
December 21, 2022

The breakfast sandwich was ok. The capachino was the worst coffee, it tasted burnt. Will bot get their coffee again Not sure why it was so bad, their coffee used to be pretty good.

December 21, 2022

Didn t get me my mfing sauce

★★★★★
Local Guide
December 21, 2022

What can one say...its McDonalds. If you like them, you like them. Consistently the same whatever you order.

★★
Local Guide
December 21, 2022

I am not a frequent customer at my local McDonalds or any McDonalds for that matter .I seem to have an issue each time I do however. I hadnt sat down in a McDonalds in well over a year possibly 2 before Covid made dining non existent. I have used the app the last 2 times I went because it seems to have decent deals. I had to use my Visa Debit in order to place my order via App to get those deals unfortunately and I wanted to use cash. When I got to the menu speaking with the employee in order to give my code I asked if that was possible The employee was polite and told me they had to check I also had ordered a Peach Passionfruit Smoothie substitution for my Drink and the upcharge was $.50 for a small and the Medium $1.30 extra. I thought those numbers were a bit strange in comparison to the size, but what do I know? Especially compared to an entity like the *Golden Arches aka McDonalds I noticed a Coffee Frappe on the menu board so I asked if I could please add one . I was told no sorry the machine had already been cleaned . I also inquired about the Chai being the same machine and yes it was so I was driving to the next window and it dawned on me that the other smoothie must be unavailable as well . Sure enough same thing so I had to switch to Fruitopia . Next issue. I had to ask about the extra charges and I was told that they couldnt refund me at this point so he took down my first name and instructred to notify staff for the next time and they would get me the Medium Peach Passionfruit Smoothie. I had already been upcharged for So all that from one order of one Value Meal for one person around 11pm. Oh I forgot to mention the fries were cold , limp , and greasy !! I never ate the Chicken Burger had lost my appetite after the gross fries

December 21, 2022

40 minutes ago, My kids went up to McDonalds , ordered 4 meals and got 3. When they got home and called, the woman was argumentative and demanding the receipt information. We were not given a receipt, she said we were lying, she puts a receipt in every bag! And hung up. Nobody would answer when I called back. 1st of all we have 4 people to feed, so we ordered 4 meals not 3, and paid for 4! There was no receipt given, or oder # on the bag, and being aggressive with a teenager on the phone is ridiculous. People should get what they paid for and this particular McDonalds has a horrible reputation for taking the payment but not giving you everything.

★★★
Local Guide
December 21, 2022

We came to this McDonalds for a quick meal- we waited quite a while for our food in the empty dining room, were missing items that we had to go back and ask for, the diet coke was out of syrup, the fries were cold, and the highchair wasnt clean. Then, as we were eating our food after waiting we were informed that the dining room is closed at 7:00 which seems awfully early. Not my favorite McDonalds.

★★★★★
Local Guide
December 21, 2022

I have one or two big Mac s per year and the latest bigger Mac with bacon really hit the spot. I m glad they gave me the amount of napkins I would need! It was awesome!

December 21, 2022

2 visits in 2 weeks...2 order mistakes and annoyance. I could go on and on but there is obviously POOR training here as both my orders were things that should be second nature for the order givers. IE: dip with nuggets - that I did ask for & a straw for a coke. Im done with Micky-dont goes.

★★★★
Local Guide
December 21, 2022

Pretty nice McDonalds. Fast and easy

★★★★★
Local Guide
December 21, 2022

This location have a wonderful member. 1361 16 Ave, Campbell River, BC. Her name is Lainie. She welcomed me and was very considerate to me. I work for Skip The Dishes and most McDonalds treat us like a leech but Lainie was different. She changed my thinking and I now know that there are decent and wonderful people that works there. She opened the delivery door for my Skip The Dishes pick up because she felt that it was too cold. What a wonderful person. No other workers has treated me like that.

★★
Local Guide
December 21, 2022

The Walmart McDonalds is always dirty. Garbages full. Tables not wiped down. Floor is disgusting. It wasnt busy so cant blame it on that...

December 21, 2022

Consistently messing up orders paid 20$ for essential 10$ of food big head shake

★★★★
Local Guide
December 21, 2022

This location has some of the nicest staff I ve ever encountered in a McDonalds!

★★★
Local Guide
December 21, 2022

McDonalds is McDonalds, you dont go here for gourmet food, sure the food is good but i just go here when im hungry after work and dont feel like making anything

★★★
Local Guide
December 21, 2022

Vegetarian options: Good luck

★★★★
Local Guide
December 21, 2022

The location was slow moving, but they did get our order correct.

★★★★
Local Guide
December 21, 2022

Friendly staff

December 21, 2022

I had to go back THREE times because they couldn t figure out how to lettuce wrap a plain cheeseburger. I worked at McDonalds for a year it s not that hard.

December 21, 2022

Horrible service, burger super greasy, fries way over salted

★★★★★
Local Guide
December 21, 2022

Food was fresh and hot

★★★★★
Local Guide
December 21, 2022

Good fries.

★★★★★
Local Guide
December 21, 2022

Coffee senior is great price

★★★★★
Local Guide
December 21, 2022

Fresh food

★★
Local Guide
December 21, 2022

Its McDonalds, fast food doesnt mean good food

★★★
Local Guide
December 21, 2022

Its Macdonalds. Just because you can eat it doesnt make it food. Food : 1/5

★★
Local Guide
December 21, 2022

Very dirty and food was cold

★★
December 21, 2022

Everytime we have gone to this location they have gotten our order wrong, however it is the easiest location to access when visiting from out of town. We have both tried dinning in and drive through.

★★★★★
Local Guide
December 21, 2022

Mr. Coffee News misses eating at McDonalds in Campbell River and checking for any mistakes in Coffee News. Is it time for the return of Coffee News to the last restaurant still without? We have added so many other locations during the past 2 years. Look for Coffee News at your favourite eating spot. Note - Coffee News is available at the Esso McDonalds in Campbellton. Yay!!! :)

★★★★
December 21, 2022

Girlfriend spends to much time in bathroom cause the mirror is really good and clean Parking: Smoke show compatible

★★★★
Local Guide
December 21, 2022

Kid-friendliness: Small inside playplace. Just enough to keep a toddler busy while waiting for your order to be ready. Food

December 21, 2021

Definate homeless problem - huge distribution, food thrown, washroom closed so no one could use it just to keep a lady out - it was very disturbing and upsetting. Hoping they find better solutions!!

★★★★
Local Guide
December 21, 2021

Burgers were done right fast good all right

★★★★★
Local Guide
December 21, 2021

Very good. My filet looked perfect. We would love to see you get the smaller Big Mac, like they have in the US. Smaller burger but the Big Mac taste.

★★★★★
Local Guide
December 21, 2021

Tasty

★★★★★
Local Guide
December 21, 2021

The person that was taking my order sounded really enthusiastic and I was pleasantly surprised, then when I started laughing, my girlfriend punched my arm and the ladies that were watching the drive thru on the camera started laughing, overall was definitely the best visit to mcdonalds Ive ever had

★★★★
December 21, 2021

Good ol mcDonalds! And when you realize its that late already?... and your stomachs letting you know its NOT happy!... theres always one place where you can still go! Good chance youre burgers hot off the grill too!!! Way to go Ronnie! ( guess Ive been around for a while to use that name eh!)

★★★★
December 21, 2021

Fresh and hot Nice Togo breakfast

★★
December 21, 2021

No dipping sauce for my nuggets. You will rue the day you betrayed me.

★★★★★
Local Guide
December 21, 2021

Great service from the young man at the first window.

★★★★
December 21, 2021

They get your order right almost all the time.

★★★★
Local Guide
December 21, 2021

Fast service, hot food,order was right,friendly drive thru staff. Hats off to Mr. Touchie..(terminal park mall location)