McDonald's in Campbell River
1361 16 Ave, Campbell River, BC V9W 4J3, Canada
About
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
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Most Mentioned
Yo their food taste good dawg but instantly get maddd shiets...pooping before I get in the driveway! If it weren't for wanting to run into the owner Ronald McDonald I'd never go .
I’d like to first shout out the “People’s choice manager” who doesn’t even know how to print a receipt and also doesn’t care to help when employees ask for it. Thanks to Gladys for being kind. Other than her, no one seems to care. They forget they have people inside the cafe and the one girl on the drive thru mic told us they had 4 types of muffins and after we asked for one of two types, she finally said they only had one in the entire store. Staff is a joke and they restaurant is more a homeless shelter than a playplace
Its mcdonalds, you get what you pay for. One time the self order kiosk took my money but didnt me a reciept or process my order. I lost $8 and the manager/supervisor just dismissed me.
There is a manager named jay. He is so rude. No manners of how to talk to customer. I was standing in the line and he just ignored me and just went back. I am never going to this branch of mcd the walmart one is far better than this. I would only come here once this egoistic jay will be fire. I hope mcd values the customer more and know what they want. A good employee who knows how to talk to customer and how to serve them.
I ordered a happy meal and they forgot to add the fries, and a cheeseburger with no onions and they of course put onions on it and a another burger with cheese and they didn’t add the cheese to it. We also got drinks and they forgot to give us all of the cups and it felt like we had to beg for cups we PAID for but didn’t have reciepts because there was a printer error. There’s hardly anything in happy meal, yet they managed to forget one of the most important things and it wasn’t even that busy… so disappointing as I had already left because i was in a rush and couldn’t go back
We are happy that we are helped by Marc when the self check out machine is not working. He is patient and wonderful in attending to our orders. Despite the fact that the front of the house is busy, he managed to provide the best service to us.
Great service! Clean facility. Typical food, but that’s why you come here, right?!
I upgraded my star from a 2 because one bad experience doesn't mean it is always bad, but I'm leave my previous review below. This McDonald's is typically pretty decent as far as McD's go. I couldn't make the sandwich any worse if I tried. Is the person blind? How does this get in the bag. lol! Coke was just coloured soda water and fries weren't fresh. Went at lunch rush. I guess speed is more important than quality. Surprising because this place is usually pretty good. I'm disappointed.
Decent maccas
Despite the very post-modern and minimalist feel inside, the staff and food were perfect.
What can I say, it s Mickey Dee s. Fast service, consistent quality.
Best around Campbell river Courtenay mack would gag a magot
The location isnt bad but its just overpriced garbage in a 25cent paper bag. Might as well get a real burger from a local restaurant for basically the same price.
Nothing notable, but none of any cons. Friendly staff.
2 stars on the food as there have been many times when my order was messed up.
Just a MC Donalds
They never have anything. Like seriously they didn t had cookies. Not even a single one. And they showed that it is available on their online app.
Bites
No power outlets.
What can I say?Its a standard, stand alone McDonalds, big parking lot, drive thru...
Its pricey and not as good as back in the day
Its McDonalds
Got me and hubby ice cream as a treat and when we got home to eat it, it was spoiled milk had to throw it out.
Got coffee.
Friendly and efficient drive thru staff, went through in the morning a few times last week for work, quick and accurate Parking: Its McDs, ton o parking
Clean, fast, and well managed.
Always happens say hamburger and you get cheese burger.. always say no cheese.. lol drive through.. no atmosphere..
Havent had McDonalds for a while. Ordered 2 mcchickens and fries. My mcchickens were inedible and expensive and the fries had so much salt they were basically inedible as well. What a waste of 20 bucks!!
Kind of hard to beat their fries
I went through the drive thru with my son and ended up waiting more than ten minutes around the side. We drove back through the drive thru to see if our order was forgotten, but turned out that someone else went in and took our order. The drive thru person and manager were really kind to quickly get another order ready for us with upgrades and an extra meal. Thank you!!
Lots of plaY area for small kids inside more of a drive threw not real big sitting area
No muffins 3 days. All food portions are 1/3 the size of 2 yes ago and price is higher. Always new training staff. No skill yet so not friendly. Food weak, supply of baking zero, garbage all round. Good parking, coffee good. Thought Id try b fast big disappointment t has brown greasy uncooked and shrunk. I didnt rat at Mc D for 10 yrs due to terrible food poisoni g I had once in Mooae Jaw. Thought Id try. Never again. But coffee good.
Went through the drive through. The fries were cooked well but salty.
Friendly staff, but recently every time I ve come im waiting for 5 mins in the drive through just to be told to drive to the curb where i have had to wait sometimes for 10 mins just for one simple meal or a coffee. And the food has been terrible recently. Got a quater pounder with cheese and the cheese was basically outside the burger. Just go to Wendy s way faster and better tasting food.
Most friendliest on island!
Food was sub par. I ordered 2 mc doubles with lettuce and tomato and was given 2 mc doubles with extra onion, no pickles and MAYO. They were at least quick to replace my order but thats the second time now thats happened.
Quick and friendly staff
Yay can now order on skip the dishes ty
Just like most McDonalds busy lunch hour.
Its the second time that they forget the fries on our take out. At least the burger was good!
Drive thru is faster than tims
Maybe picked a bad day but although the restaurant didnt seem busy food took a very long time
Parking: Messy. Lots of garbage Food
Seemed a little hectic regardless of lack of clients. Our order was wrong. Staff gladly fixed it, comically our burger was missing a bun
Good employees seem to be smiling anytime Im there
Shamrock Shake was perfect. Coffee was fresh! Cheeseburger was perfect too. Customer service was great!
Come here alot for the 1$ coffee, I am awake early and drink too much coffee. this mcdonalds doesnt seem to be open at the hours it says, the food and drink have gone downhill and the service is sometimes good and on other occasions there stare at you with daggers in there eyes. Just also wanted to say, 4/5 coffees taste burnt.
Need a third window to fix mistakes made so annoying when need to go thru drive thru again Washrooms could use more attention they are stinkier and dirtier than usual Parking: Great parking spots Kid-friendliness: Kid friendly menu Wheelchair accessibility: There os wheel chair accessible parking, entrance and washrooms
The staff is great, there is a kids indoor play area, and the food is ok.
If I could go lower than 1 star I would. Ordered through the Mobil app and it messed up our whole order and my partner didnt get his food, it was our last few dollars for food and were highly disappointed in the lack of service and compassion the employees showed. If the owner sees this, have a good chat with your employees, theyre terrible people.
Really friendly staff
Clean. Fast. Awesome play place for kids.
Forced me to buy a drink when I kept saying no I didn t want one. Female manager needs an attitude check and learn to smile.
Terrible service
Ordered for my son and no complaints.
It is McDonald s love the milkshakes and the Big Mac
Whole egg shell in my egg sandwich
Their fries are amazing so as there chicken nuggets.THEY REALLY DO DESERVE 5 STARS.
Good food. Fast service.
Good place....like most McDonalds.
Pretty standard fare. Nothing exceptional
What can I say. Its good old McDonalds.
Great food not good service workers not very friendly Kid-friendliness: Play area for kids Wheelchair accessibility: One door thats wheelchair accessible
Of Course this is about the same could be alot more CLEANER IN AND AROUND ALL THE TABLES AND IN THE BATHROOM .BUT I USUALLY GO THERE TO TAKE OUR FOOD OUT SO ALL AROUND A+++
Total dump
My meat was gray!
The only McDonalds in Campbell River with a play place, it also has very nice employees, amazing service! I always stop here whenever Im in Campbell River
Homeless people wandering the car parks and stoned customers never is a good start when you need to keep one eye on the car and another on your wallet. Not a welcoming atmosphere for a visiting family.
I had a burger from this drive through that got me sick as a dog . My fault for going through at 2 am. I did eat a couple of bites of the burger and it was covered in grease, to the point were I thought I was getting punked. It was dark I was driving and I was really hungry, I was driving down island. It tasted weird, even for a McDonald s burger quarter pounder. I did stop eating it, I just had a look at it this morning when I was about to throw it away from my car and there is a least an 1/8 of an inch of grease in the box, like I said it was dark and I couldn t figure out why it was so greasy. I used all the napkins and my hand was still greasy. I open the burger an Lettuce and tomato was cover in black something, like dirt . Not sure what these kids were doing that night, playing tricks, not to sure but I m reporting the matter to food safety, at environmental health in Campbell river. update The manager of the store reached out to me to see how I was feeling and if there was anything she could do. Offered to cover next meal. She seems to be taking matter very seriously and said she will reach out again when she has touched base with the staff on that night.
Ive got my breakfast sandwich and roast coffee! Everything is great apart from the service, some staffs are not friendly and quite lil but rude. Parking: Safe and plenty of parking infront of the store
The Worst McDonald s I ve ever been to
I am not a fan of any fast food but I do go here for the grandchildren. I have coffee and they have food.
Almost every night we go to McDonald s and never have we had such amazing service by this young man working the drive-through. super polite fast service, and very accommodating. All with Great food, and a big smile, hope to see more of his customer service in the future as he did a super Job! Food
Kids love it
I came for a coffee and a fruit and fiber bun. The coffee was hot. I was happy.
Did the drive thru. Staff was very friendly as usual.
Sometimes my kid gets to have ketchup and sweet and sour sauce with her happy meal, but usually she chokes it down nice and dry like.
They were out of a lot of items at the time. Assumungly due to the current transport issues everywhere.
Yummy
Great service
Messed up my order again...ordered a big mC with bacon...box was marked but alas no bacon..it sucked cause I really wanted to try it with bacon.
The old McStandard. Always fast, great job to the local staff!
Had to wait 30min in drive through ridiculous.
What you gonna do, kids wanted it
They couldn t get my order correct.. they were super confused and we had to wait a long time because they kept bringing the wrong things
Great service, friendly staff. Above average McDonalds food so its great.
Awesome
Went after hockey game. Quick. Great deal for 4 can dine. Kids loved it.
Ordered at the drive thru, everything went as expected. No mistake and food was warm.
Honestly the last time I waste my time and money at this location, my 3 Milk 3 sugar coffee came 3 Milk and 3 cream because that makes sense and my chicken McMuffins with no mayo came with mayo and pickles??? Disgusting, cant even wash it down with my coffee because thats wrong as well, I called to complain and was greeted by a manager who had zero time to listen to why I was complaining, repeated my Name back to me 5x wrong and then spelt it wrong back to me and got frustrated that I had to keep spelling it out, its 4 letters not rocket science. Thanks for telling me I get my order for free next time, that means a whole lot after spending 10$ to look at a meal I cant eat while waiting to go to quadra for the day, useless.
Kudos to the super friendly staff!
Filet of fish on the beach. Awsome.
Great customer service fast and friendly
Very kid friendly. My sons fav
Tasty
Fast service and great fries!
The restaurant is in need of a good clean, food was ok.
Always good
Nice
The food is adequate but kind of expensive for what you get. For the price Id rather go to a different smaller chain burger joint.
Good location, food is alright its McDonalds so its unhealthy. Only problem I have is the amount of homeless that prowl the property asking for change an the garbage left on thr property Overall its doable
The breakfast sandwich was ok. The capachino was the worst coffee, it tasted burnt. Will bot get their coffee again Not sure why it was so bad, their coffee used to be pretty good.
Didn t get me my mfing sauce
What can one say...its McDonalds. If you like them, you like them. Consistently the same whatever you order.
I am not a frequent customer at my local McDonalds or any McDonalds for that matter .I seem to have an issue each time I do however. I hadnt sat down in a McDonalds in well over a year possibly 2 before Covid made dining non existent. I have used the app the last 2 times I went because it seems to have decent deals. I had to use my Visa Debit in order to place my order via App to get those deals unfortunately and I wanted to use cash. When I got to the menu speaking with the employee in order to give my code I asked if that was possible The employee was polite and told me they had to check I also had ordered a Peach Passionfruit Smoothie substitution for my Drink and the upcharge was $.50 for a small and the Medium $1.30 extra. I thought those numbers were a bit strange in comparison to the size, but what do I know? Especially compared to an entity like the *Golden Arches aka McDonalds I noticed a Coffee Frappe on the menu board so I asked if I could please add one . I was told no sorry the machine had already been cleaned . I also inquired about the Chai being the same machine and yes it was so I was driving to the next window and it dawned on me that the other smoothie must be unavailable as well . Sure enough same thing so I had to switch to Fruitopia . Next issue. I had to ask about the extra charges and I was told that they couldnt refund me at this point so he took down my first name and instructred to notify staff for the next time and they would get me the Medium Peach Passionfruit Smoothie. I had already been upcharged for So all that from one order of one Value Meal for one person around 11pm. Oh I forgot to mention the fries were cold , limp , and greasy !! I never ate the Chicken Burger had lost my appetite after the gross fries
40 minutes ago, My kids went up to McDonalds , ordered 4 meals and got 3. When they got home and called, the woman was argumentative and demanding the receipt information. We were not given a receipt, she said we were lying, she puts a receipt in every bag! And hung up. Nobody would answer when I called back. 1st of all we have 4 people to feed, so we ordered 4 meals not 3, and paid for 4! There was no receipt given, or oder # on the bag, and being aggressive with a teenager on the phone is ridiculous. People should get what they paid for and this particular McDonalds has a horrible reputation for taking the payment but not giving you everything.
We came to this McDonalds for a quick meal- we waited quite a while for our food in the empty dining room, were missing items that we had to go back and ask for, the diet coke was out of syrup, the fries were cold, and the highchair wasnt clean. Then, as we were eating our food after waiting we were informed that the dining room is closed at 7:00 which seems awfully early. Not my favorite McDonalds.
I have one or two big Mac s per year and the latest bigger Mac with bacon really hit the spot. I m glad they gave me the amount of napkins I would need! It was awesome!
2 visits in 2 weeks...2 order mistakes and annoyance. I could go on and on but there is obviously POOR training here as both my orders were things that should be second nature for the order givers. IE: dip with nuggets - that I did ask for & a straw for a coke. Im done with Micky-dont goes.
Pretty nice McDonalds. Fast and easy
This location have a wonderful member. 1361 16 Ave, Campbell River, BC. Her name is Lainie. She welcomed me and was very considerate to me. I work for Skip The Dishes and most McDonalds treat us like a leech but Lainie was different. She changed my thinking and I now know that there are decent and wonderful people that works there. She opened the delivery door for my Skip The Dishes pick up because she felt that it was too cold. What a wonderful person. No other workers has treated me like that.
The Walmart McDonalds is always dirty. Garbages full. Tables not wiped down. Floor is disgusting. It wasnt busy so cant blame it on that...
Consistently messing up orders paid 20$ for essential 10$ of food big head shake
This location has some of the nicest staff I ve ever encountered in a McDonalds!
McDonalds is McDonalds, you dont go here for gourmet food, sure the food is good but i just go here when im hungry after work and dont feel like making anything
Vegetarian options: Good luck
The location was slow moving, but they did get our order correct.
Friendly staff
I had to go back THREE times because they couldn t figure out how to lettuce wrap a plain cheeseburger. I worked at McDonalds for a year it s not that hard.
Horrible service, burger super greasy, fries way over salted
Food was fresh and hot
Good fries.
Coffee senior is great price
Fresh food
Its McDonalds, fast food doesnt mean good food
Its Macdonalds. Just because you can eat it doesnt make it food. Food : 1/5
Very dirty and food was cold
Everytime we have gone to this location they have gotten our order wrong, however it is the easiest location to access when visiting from out of town. We have both tried dinning in and drive through.
Mr. Coffee News misses eating at McDonalds in Campbell River and checking for any mistakes in Coffee News. Is it time for the return of Coffee News to the last restaurant still without? We have added so many other locations during the past 2 years. Look for Coffee News at your favourite eating spot. Note - Coffee News is available at the Esso McDonalds in Campbellton. Yay!!! :)
Girlfriend spends to much time in bathroom cause the mirror is really good and clean Parking: Smoke show compatible
Kid-friendliness: Small inside playplace. Just enough to keep a toddler busy while waiting for your order to be ready. Food
Definate homeless problem - huge distribution, food thrown, washroom closed so no one could use it just to keep a lady out - it was very disturbing and upsetting. Hoping they find better solutions!!
Burgers were done right fast good all right
Very good. My filet looked perfect. We would love to see you get the smaller Big Mac, like they have in the US. Smaller burger but the Big Mac taste.
Tasty
The person that was taking my order sounded really enthusiastic and I was pleasantly surprised, then when I started laughing, my girlfriend punched my arm and the ladies that were watching the drive thru on the camera started laughing, overall was definitely the best visit to mcdonalds Ive ever had
Good ol mcDonalds! And when you realize its that late already?... and your stomachs letting you know its NOT happy!... theres always one place where you can still go! Good chance youre burgers hot off the grill too!!! Way to go Ronnie! ( guess Ive been around for a while to use that name eh!)
Fresh and hot Nice Togo breakfast
No dipping sauce for my nuggets. You will rue the day you betrayed me.
Great service from the young man at the first window.
They get your order right almost all the time.
Fast service, hot food,order was right,friendly drive thru staff. Hats off to Mr. Touchie..(terminal park mall location)
