A&W Canada in Campbell River

This particular A&W is great. Fresh good, great service.

Good service

Clean efficient and super staff!

Shocking news- no more root beer floats? This is 3star review only of that fact!

Good food good service

One of the better A&W s I ve been to.

Great food, Staff were so nice and accomodating. Food

Love buddy burgers and whistle dogs. Kid-friendliness: My 7 yr old grand son love this place. Food : 5/5 |

I waited for over 10 minutes with no other customers. The food was cold . I had to go ask where my food. The person in drive thru was rude.

I love A&W onion rings but this specific location can never seem to get them right...the batter is always way too crumbly and falls off the onions & makes a huge mess...Great burgers though.

Drive through lady with the glasses was pretty rude

Everytime I ask for a vegan beyond burger and they put Mayo on it and always me if I want cheese??? Seriously need to educate staff on food allergies. Its the same at every A&W Ive ever been to. Also grumpy staff

Amazing!

Fast and friendly

I love there coffee more than anywhere else and its the best cheapest breakfast in town that gives you 2 eggs bacon hash patty or toast $9.00

Always great service good food and clean restaurant

Mid.

Always a great experience everyones great!

First time at an A&W that I wasnt happy ..had lunch there Tuesday and my burger and onion rings were slightly warm like someone cancelled an order and was put aside. Food should be hot and fresh.

Good for what it is!

Amazing restaurant

Service was absolutely wonderful the food was fresh and hot and the store was super clean all around 5/5

Half the dining room was shut down for cleaning during dinner time.

Google maps was trying to redirect us back to Hardy, lost bearings in fog.

Fantastic Teen Burger!

Super supportive and friendly service. Food is also good.

Always enjoy their customer service, would definitely recommend this restaurant.

Great staff!!

Always a good place to eat Parking: Busy plazas Wheelchair accessibility: On the side of the building

Nice location, friendly service, food was hot and fresh. Worth the quick stop for a meal or snack. Plenty of parking for big trucks as well. Nice picnic area out in the grass with tables for the warmer days. Parking: Loads of it, was even a dump truck there. Wheelchair accessibility: Roll on in!

Had chubby chicken, uncle burger, 2 fries, one onion rings and two root beer for $35, a bit pricey but comparable to other styles of places. Why are burgers put in paper bags instead of wrapped in foil or paper liners? Made the burgers fall apart and messy and barely lukewarm. The onion rings were falling apart as well. Come on A&W you can do better than this!

Good food but when it gets busey the staff dont like doing custom orders so 4 out of 5 from me.

Tasty food with quiet music..good place to rest from shopping

It was amazing

What can I say I have always liked a&w. one part nostalgia one part food. I still think teen burgers are better than most other fast-food chain burgers out there.

Came here with a group of 10 after a few days of hiking. The food was fine but the service was bad. After placing multiple dine-in orders the staff closed all the bathrooms for cleaning and would not let us use them. They also made us sit outside saying all tables and chairs inside were closed for cleaning. They also said there were no onion rings but then put onion rings on some of our burgers? Seemed like staff were in a rush to clean and get out of there (even though they weren t closing for two more hours). All around disappointing dine-in experience at this location.

Mmmmm Teen burger

Typical A&W but code locked bathrooms with no bolt. Staff gave out the code while I was using the toilet and had an ackward interruption. Witnessed 2 other people try to open the door with the guy that went in after me but at least with my warning it appeared that he jammed his foot over it while sitting because they were only able to slightly open the door before ackwardly stepping back lol. If your code lock your doors make sure customers can at least lock it from the inside. And if it it is lockable (I twisted what would normally be a bolt lock) then why does the keypad override it with someone in there?

I waited 15 min for a $18 burger onion rings and water and all the food was cold ,I was in a rush so I couldnt go in and complain but I definitely wont be going back ,this seems to be a on going thing ,with poor food and poor service .

The new frozen drink machines were so awesome, I hope they will keep them running threw winter.

Nice, clean & great service. Wheelchair accessibility: Perfect level for easy access. Food : 5/5 |

Day-in and day-out these hard working people keep us fed.

To the A&W Manager at 1412 Island HWY Campbell River I wanted to recognize one of your exceptional colleagues who me and my family see her quite frequently taking care of our service and that would be RHONDA. As Im surer you already know, she is one of your best assets, always happy, smiling with the positive can-do attitude. I should tell you how much me and my family appreciates her diligence and commitment to her job, providing stellar service each and every time we visit the restaurant. Shes truly amazing . Great job Rhonda, keep it up:)

Parking: Tons of spots Wheelchair accessibility: Easy access Food : 5/5 |

We love this A&W, our fav in town as the food is always so fresh. Beware tho! There is an older lady with a Northern English accent that works there and has never gotten our order right So if she doesn t serve you you will be golden Food : 5/5

Needs to lose paper straws and add ice

Good food , amazing staff

the service and food were great and hot Food

Love the beyond burgers. Quality food. A&W is amazing.

Ordered fries..no small only medium available...ok. paid about $4 for a miniscule amount. Asked for decaf, none available... ok. Given a number, fries will be brought to my table. Ten minutes later, went to remind staff about my fries. The store wasnt even busy..Im not going back.

The food was fresh & hot. Loved the icy cold root beer in a frosted mug. The restaurant was clean, friendly staff. Very impressed with A & W!

This location is pretty damn good but not perfect. Order is right like 89% of the time which is very high

I noticed on our way home after leaving the drive thru at the A & W location in the Discovery Harbour Shopping Center/Campbell River this afternoon, that there were no fries in my young sons bag of food (I had ordered him a combo meal). I had to turn around and drive back to the drive thru to get my son his fries, only to be told by the clerk that he was charging me for the fries straight up/full price, no discount for the combo meal that I had asked for. I questioned him about it, as I was somewhat expecting to be offered the fries as a complimentary apology for the mistake, however instead he charged me full price for the fries, with not even a suggestion of refunding the original order and ringing it in properly so that I get my considerable discount for the combo with fries. I paid full price for the fries nonetheless, and requested some sort of recompense for the overcharge, and after speaking with the shift supervisor, all he could offer was a turnover. I am usually quite happy with my food/experiences at A & W restaurants, but as a person who has spent many years working in the customer service industry, I had hoped for better today. Not a happy customer.

Always a good experience at this location

Great food and staff

Quick service, and decent lettuce wrap burgers.

The all canadian breakfast is a real treat at a fair price. I feed my son before school from here and its great everyday. We usually sit at the excellent Tyee spit to enjoy it.

Well needless to say I cant say much about this location , as again come to this location order my regular double mozza no lettuce an chubby chicken no lettuce an what do I get lettuce .. yes its not a big deal yet maybe follow the instructions given.. An perhaps management need to coach their staff on customer service in the drive thru

Orders were correct and service was quick, patio area was well maintained. Parking: Shared parking with complex so plenty of spaces Kid-friendliness: Kids paks were a good choice, apple juice is a nice option other than pop.

The drive through communicated well and the food was good. The fries tasted good.

The staff were friendly and polite. Service was quick. Place was clean. A great dining experience.

Wish they would change their fries.

Dietary restrictions: I can order my burger without seasoning and sauce... And use my own bread... Which allows me to stick to a restricted diet. Awesome staff!

Always great, its the W

Normal A&W, nothing special and nothing bad.

Breakfast was fine, a little expensive for what was just an ordinary 2 eggs 2 sausages 2 english muffins 2 shriveled up reheated bacon pieces, but ok.

Great staff, great service, great food.

The only fast food place i go to

Stopped for a Root Beer milkshake only to find that this A&W doesnt have milkshakes. While I was drinking my pop someone else asked for a milkshake. Bad decision on the part of the franchise owner not to carry milkshakes

Friendly service

Discovery Mall A&W . Not the one near Quality Foods that does not provide Breakfast. Anyways the Island Highway location has friendly staff and great food. Good spot for good food at a reasonable price and the Coffee is the BEST..ken

I always crave A&W then I eat it and Im disappointed. Burgers are pretty good. I wish the onion rings would stay together. Kind of expensive

Good food. Great service.

Major props to Tina, Elaina, Michael and Archie who were training a new employee at the time - the customer service was stellar, and the food was advertisement quality! Thanks guys

Order was short a burger but didnt realize until i got home. Followed up with them online and they forwarded a couple of coupons for the mistake. Good service!

Very nice staff

Friendly staff. Good Covid19 precautions

The once famous root beer float is very poor and tasteless. The fake beef is infamously poor. Sad that A&W seems to have lost its way.

When I dont have something nice to say, I say nothing, Im Wishing Everyone a Wonderful Safe Day

Good deals

$14 for hamburger and fries. Ill rather go to McDonalds fries are good cheese burgers good. Dont have to pay $14. Cant wait for Ricks! To spend $14 for a hamburger & a fries go to Shot N The Dark! Thats what I recommend.

Love it,. Love it.

Try the Chipotle mayo with onion rings, its amazing!

Dirty

Great

Best beyond meet burgers in town!

Good is good but a bit overpriced in my opinion. Drive thru here is super slow.

Excellent service food and customer

Sometimes forget condiments, but burger was excellent. Mom loved the fries.

Very long wait for 2 fries and 2 drinks, will not be coming back to this location

Good we ok but wow SLOWWW Service. While I waited for my food 2 customers came in with wrong orders they were given in the drive through. Ill probably avoid this A&W for a few months and see if they get their staff sorted.

Good

This place was ok in the past, but now ( with new owners it seems) its gone down hill. A&W needs to renovate a lot of their restaurants, especially Parksville. We travel to Campbell River A&W to have burgers, this one is very good. I Dont recommend parksville a&w

A & W is a restaurant from breakfast, lunch, snack, dinner and midnight snack. Plus customer service and the place itself. Kudos to all with a straight 5 stars. Thank you for your hard work. Prophet Ramona

The Beyond meat nuggets were amazing

Had a great meal tonight after watching the cruise.

Cold fries and burger buns stale worst a&w I have been to in my life dont go here.

Not going again until they comply with asking for Vaccine Passports at the Campbell River A&W.

How are you supposed to eat this?

Not what you get if you think this will be fast food. I have gone here several times, each time thinking the pace would be quicker. The food is exactly what you expect from A&W, but this has to be THE worlds slowest drive thru. Its like they make every order after it has been placed.

Rude staff and long wait times, I was told to pay attention by the staff for not hearing my order being called

Onions rings cold and burnt. Garbage outside the doors on the ground and tables.

Fast . Friendly

Never disappointed. Consistent quality. Great burgers. Good food with a slight wait because its made to order.

Very good!!!

Quick service

Always great service and yummy fast food

Really good feed

Loved it

Amazing store!

Good place to eat fast food

Great service. Great AnW taste and great Root beer.

Love a and w

Very slow service average preparation

Best mug of root beer ever

They where a little bit slow because of the pandemic,but I digress, service was excellent other wise

Always excellent!

Fresh and fabulous burgers with excellent service

Slow service good drinks

Always good.

Best burgers and fries I have had in a long time! Hats off to the Campbell River staff.

good veggie burger

Not sure what happened today as we usually love A & W; but the Mama burgers and onion rings we had were just drowned in salt, so much so that we just couldnt finish the onion rings. Has something changed?

My dog did not get a treat altho she talked about it. Food was basic. Chicken with dip..not hot chicken.

Absolutely horrible customer service, wait times are unreal.. seems they care more about appearance than being productive.. An after the LONG wait food was cold an tossed together.. last time I will go to this location

A&W Campbell River....pretty good!! Staff friendly food is good excellent onion rings burgers fries! Four stars!!

The food is good but the price for it is getting dear $35 for 2 uncle burgers 1 frys 1 onion rings 2 root beers !

Can t go wrong with a teen burger

Fabulous service great food !!

Love that cod burger

We love the fish burger.

I really like how they prepare everything, with great hygiene

It was time for lunch and instead of going home we went for a Beyond Meat Burger at A&W. Delish... And a must have once in a while. Now back to work... Thus A&W has awesome friendly staff who seem to love theyre job.

Love this place. Best food and service

Great service and amazing food! Staff remember my name and order! Very personable!

Good breakfast sandwiches

Friendly staff, good food, affordable

It was A&W what else do you need to know

Friendly service, fast service, good food

Low carb selection available. Great job A&W

Love the buddy burger

It was fine. The teen burgers didnt seem to taste the same to us anymore. Maybe were just getting old. The counter gals were great, looks like it might be fun to work there. The place was very clean.