A&W Canada in Campbell River

1412 Island Hwy, Campbell River, BC V9W 8C9, Canada

★★★★☆
(451 reviews)
Categories: Hamburger restaurant American restaurant Breakfast restaurant Canadian restaurant Chicken restaurant Fast food restaurant

About

Canada's original burger restaurant. Known for great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer. Now Proudly serving Organic Pret Coffee, offering hot, iced and frozen beverages at A&W Brew Bar.

Website
web.aw.ca
Address
1412 Island Hwy, Campbell River, BC V9W 8C9, Canada
Plus Code
2QM2+QW Campbell River, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Sunday
6 AM–10 PM
Monday
6 AM–10 PM
Tuesday
6 AM–10 PM
Wednesday
6 AM–10 PM
Thursday
6 AM–10 PM
Friday
6 AM–10 PM
Saturday
6 AM–10 PM

Services

Service options
Outdoor seating Kerbside pickup Drive-through On-site services Takeaway Dine-in Delivery
Highlights
Fireplace
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Beer Coffee Late-night food Organic dishes Wine
Dining options
Breakfast Brunch Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Reservations required Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

4.1
★★★★☆
451 reviews

Most Mentioned

onion rings (17) root beer (16) breakfast (13) price (10) fast food (9) lettuce (7) drive thru (6) cold (5) chipotle (3) cod (2)
5 stars
221
4 stars
114
3 stars
66
2 stars
21
1 stars
29
★★★★★
December 10, 2024

All good except one little problem. The cooks should put in a bit more care into putting the burger togeather

November 15, 2024

Cold food, flat coke, by far the worst A&W we have ever had. When you charge this much for a burger it should at least be warm.

★★★★★
October 24, 2024

Excellent customer service. Food was hot and delicious. I particularly liked the Buddy Snack Pack. I’m not a big eater and it was the perfect size. Kudos to all for a job well done!

★★★★★
September 28, 2024

I've been to many locations. This is one of the best! I waited a little longer, but was told it would be a few minutes. They were making a fresh batch of onion rings. Well worth the wait. 5 out 5 for the onion rings today. Excellent service every time I visit this location.

★★★★★
September 22, 2024

Amazing experience. “This location reminds me of how growing up in Canada was like” -Elias Lots of kid around, kind staff and exceptionally clean.

★★★★★
September 22, 2024

Awesome staff give them a raise! Very efficient, delivered food to our table, picked up trays kept place clean. Breakfast and drinks all perfect!

★★★★★
August 22, 2024

This is a massive customer service shout out to recognize Christine (store manager) and Kristen (area manager) of the A&W on Island Hwy in Campbell River who went above and beyond to help reunite me with my wallet. I accidentally left it in the women's washroom when passing through Campbell River yesterday on my way to catch the 10:45pm ferry from Nanaimo to get back home to the lower mainland. I only noticed it was missing as I pulled up to the ferry terminal. Not only did Christine and her team rescue my wallet from the ladies' room that evening, after some snafus with Purolator the following morning when I tried to arrange for it to be picked up and shipped back to me, Christine stepped in and, with a green light from Kristen, made all the arrangements and shipped it on the store account. Filled with gratitude for the kindness of strangers who took the pressure off of a stressful experience. Oh, and my Mozza Burger and fries were delicious, as always!

★★★★
July 7, 2024

Full service a &w. Have ALL the mild drinks I have seen advertised. Quick. Clean. Friendly service. Small town kindness shows. I go to an a&w at champlain square in vancouver don't serve root beer floats or any cold drinks advertised.

★★★★★
Local Guide
December 20, 2024

This particular A&W is great. Fresh good, great service.

★★★★★
Local Guide
December 7, 2024

Good service

★★★★★
October 21, 2024

Clean efficient and super staff!

★★★
Local Guide
September 21, 2024

Shocking news- no more root beer floats? This is 3star review only of that fact!

★★★★
Local Guide
September 21, 2024

Good food good service

★★★★★
September 21, 2024

One of the better A&W s I ve been to.

★★★★★
August 21, 2024

Great food, Staff were so nice and accomodating. Food

★★★★★
August 21, 2024

Love buddy burgers and whistle dogs. Kid-friendliness: My 7 yr old grand son love this place. Food : 5/5 |

July 21, 2024

I waited for over 10 minutes with no other customers. The food was cold . I had to go ask where my food. The person in drive thru was rude.

★★
June 21, 2024

I love A&W onion rings but this specific location can never seem to get them right...the batter is always way too crumbly and falls off the onions & makes a huge mess...Great burgers though.

Local Guide
June 21, 2024

Drive through lady with the glasses was pretty rude

June 21, 2024

Everytime I ask for a vegan beyond burger and they put Mayo on it and always me if I want cheese??? Seriously need to educate staff on food allergies. Its the same at every A&W Ive ever been to. Also grumpy staff

★★★★★
April 21, 2024

Amazing!

★★★★★
April 21, 2024

Fast and friendly

★★★★★
Local Guide
April 21, 2024

I love there coffee more than anywhere else and its the best cheapest breakfast in town that gives you 2 eggs bacon hash patty or toast $9.00

★★★★★
Local Guide
April 21, 2024

Always great service good food and clean restaurant

★★★
March 21, 2024

Mid.

★★★★★
March 21, 2024

Always a great experience everyones great!

March 21, 2024

First time at an A&W that I wasnt happy ..had lunch there Tuesday and my burger and onion rings were slightly warm like someone cancelled an order and was put aside. Food should be hot and fresh.

★★★
Local Guide
February 21, 2024

Good for what it is!

★★★★★
February 21, 2024

Amazing restaurant

★★★★★
February 21, 2024

Service was absolutely wonderful the food was fresh and hot and the store was super clean all around 5/5

★★★★
Local Guide
February 21, 2024

Half the dining room was shut down for cleaning during dinner time.

★★★★★
Local Guide
January 21, 2024

Google maps was trying to redirect us back to Hardy, lost bearings in fog.

★★★★★
December 21, 2023

Fantastic Teen Burger!

★★★★★
Local Guide
December 21, 2023

Super supportive and friendly service. Food is also good.

★★★★★
Local Guide
December 21, 2023

Always enjoy their customer service, would definitely recommend this restaurant.

★★★★★
December 21, 2023

Great staff!!

★★★★★
Local Guide
December 21, 2023

Always a good place to eat Parking: Busy plazas Wheelchair accessibility: On the side of the building

★★★★★
Local Guide
December 21, 2023

Nice location, friendly service, food was hot and fresh. Worth the quick stop for a meal or snack. Plenty of parking for big trucks as well. Nice picnic area out in the grass with tables for the warmer days. Parking: Loads of it, was even a dump truck there. Wheelchair accessibility: Roll on in!

★★★
December 21, 2023

Had chubby chicken, uncle burger, 2 fries, one onion rings and two root beer for $35, a bit pricey but comparable to other styles of places. Why are burgers put in paper bags instead of wrapped in foil or paper liners? Made the burgers fall apart and messy and barely lukewarm. The onion rings were falling apart as well. Come on A&W you can do better than this!

★★★★
December 21, 2023

Good food but when it gets busey the staff dont like doing custom orders so 4 out of 5 from me.

★★★★★
December 21, 2023

Tasty food with quiet music..good place to rest from shopping

★★★★★
December 21, 2023

It was amazing

★★★★
Local Guide
December 21, 2023

What can I say I have always liked a&w. one part nostalgia one part food. I still think teen burgers are better than most other fast-food chain burgers out there.

★★★
December 21, 2023

Came here with a group of 10 after a few days of hiking. The food was fine but the service was bad. After placing multiple dine-in orders the staff closed all the bathrooms for cleaning and would not let us use them. They also made us sit outside saying all tables and chairs inside were closed for cleaning. They also said there were no onion rings but then put onion rings on some of our burgers? Seemed like staff were in a rush to clean and get out of there (even though they weren t closing for two more hours). All around disappointing dine-in experience at this location.

★★★★
Local Guide
December 21, 2023

Mmmmm Teen burger

★★
December 21, 2023

Typical A&W but code locked bathrooms with no bolt. Staff gave out the code while I was using the toilet and had an ackward interruption. Witnessed 2 other people try to open the door with the guy that went in after me but at least with my warning it appeared that he jammed his foot over it while sitting because they were only able to slightly open the door before ackwardly stepping back lol. If your code lock your doors make sure customers can at least lock it from the inside. And if it it is lockable (I twisted what would normally be a bolt lock) then why does the keypad override it with someone in there?

December 21, 2023

I waited 15 min for a $18 burger onion rings and water and all the food was cold ,I was in a rush so I couldnt go in and complain but I definitely wont be going back ,this seems to be a on going thing ,with poor food and poor service .

★★★★★
December 21, 2023

The new frozen drink machines were so awesome, I hope they will keep them running threw winter.

★★★★★
Local Guide
December 21, 2023

Nice, clean & great service. Wheelchair accessibility: Perfect level for easy access. Food : 5/5 |

★★★★★
December 21, 2023

Day-in and day-out these hard working people keep us fed.

★★★★★
December 21, 2023

To the A&W Manager at 1412 Island HWY Campbell River I wanted to recognize one of your exceptional colleagues who me and my family see her quite frequently taking care of our service and that would be RHONDA. As Im surer you already know, she is one of your best assets, always happy, smiling with the positive can-do attitude. I should tell you how much me and my family appreciates her diligence and commitment to her job, providing stellar service each and every time we visit the restaurant. Shes truly amazing . Great job Rhonda, keep it up:)

★★★★★
Local Guide
December 21, 2023

Parking: Tons of spots Wheelchair accessibility: Easy access Food : 5/5 |

★★★★
December 21, 2023

We love this A&W, our fav in town as the food is always so fresh. Beware tho! There is an older lady with a Northern English accent that works there and has never gotten our order right So if she doesn t serve you you will be golden Food : 5/5

★★★★★
December 21, 2023

Needs to lose paper straws and add ice

★★★★★
December 21, 2023

Good food , amazing staff

★★★★
December 21, 2023

the service and food were great and hot Food

★★★★★
December 21, 2022

Love the beyond burgers. Quality food. A&W is amazing.

Local Guide
December 21, 2022

Ordered fries..no small only medium available...ok. paid about $4 for a miniscule amount. Asked for decaf, none available... ok. Given a number, fries will be brought to my table. Ten minutes later, went to remind staff about my fries. The store wasnt even busy..Im not going back.

★★★★
Local Guide
December 21, 2022

The food was fresh & hot. Loved the icy cold root beer in a frosted mug. The restaurant was clean, friendly staff. Very impressed with A & W!

★★★★
Local Guide
December 21, 2022

This location is pretty damn good but not perfect. Order is right like 89% of the time which is very high

★★★
Local Guide
December 21, 2022

I noticed on our way home after leaving the drive thru at the A & W location in the Discovery Harbour Shopping Center/Campbell River this afternoon, that there were no fries in my young sons bag of food (I had ordered him a combo meal). I had to turn around and drive back to the drive thru to get my son his fries, only to be told by the clerk that he was charging me for the fries straight up/full price, no discount for the combo meal that I had asked for. I questioned him about it, as I was somewhat expecting to be offered the fries as a complimentary apology for the mistake, however instead he charged me full price for the fries, with not even a suggestion of refunding the original order and ringing it in properly so that I get my considerable discount for the combo with fries. I paid full price for the fries nonetheless, and requested some sort of recompense for the overcharge, and after speaking with the shift supervisor, all he could offer was a turnover. I am usually quite happy with my food/experiences at A & W restaurants, but as a person who has spent many years working in the customer service industry, I had hoped for better today. Not a happy customer.

★★★★
Local Guide
December 21, 2022

Always a good experience at this location

★★★★★
Local Guide
December 21, 2022

Great food and staff

★★★★★
Local Guide
December 21, 2022

Quick service, and decent lettuce wrap burgers.

★★★★★
Local Guide
December 21, 2022

The all canadian breakfast is a real treat at a fair price. I feed my son before school from here and its great everyday. We usually sit at the excellent Tyee spit to enjoy it.

★★
Local Guide
December 21, 2022

Well needless to say I cant say much about this location , as again come to this location order my regular double mozza no lettuce an chubby chicken no lettuce an what do I get lettuce .. yes its not a big deal yet maybe follow the instructions given.. An perhaps management need to coach their staff on customer service in the drive thru

★★★★
Local Guide
December 21, 2022

Orders were correct and service was quick, patio area was well maintained. Parking: Shared parking with complex so plenty of spaces Kid-friendliness: Kids paks were a good choice, apple juice is a nice option other than pop.

★★★
Local Guide
December 21, 2022

The drive through communicated well and the food was good. The fries tasted good.

★★★★★
December 21, 2022

The staff were friendly and polite. Service was quick. Place was clean. A great dining experience.

★★★★★
Local Guide
December 21, 2022

Wish they would change their fries.

★★★★★
Local Guide
December 21, 2022

Dietary restrictions: I can order my burger without seasoning and sauce... And use my own bread... Which allows me to stick to a restricted diet. Awesome staff!

★★★★★
Local Guide
December 21, 2022

Always great, its the W

★★★★★
Local Guide
December 21, 2022

Normal A&W, nothing special and nothing bad.

★★★★
December 21, 2022

Breakfast was fine, a little expensive for what was just an ordinary 2 eggs 2 sausages 2 english muffins 2 shriveled up reheated bacon pieces, but ok.

★★★★★
Local Guide
December 21, 2022

Great staff, great service, great food.

★★★★★
Local Guide
December 21, 2022

The only fast food place i go to

★★
Local Guide
December 21, 2022

Stopped for a Root Beer milkshake only to find that this A&W doesnt have milkshakes. While I was drinking my pop someone else asked for a milkshake. Bad decision on the part of the franchise owner not to carry milkshakes

★★★★★
Local Guide
December 21, 2022

Friendly service

★★★★★
Local Guide
December 21, 2022

Discovery Mall A&W . Not the one near Quality Foods that does not provide Breakfast. Anyways the Island Highway location has friendly staff and great food. Good spot for good food at a reasonable price and the Coffee is the BEST..ken

★★★
Local Guide
December 21, 2022

I always crave A&W then I eat it and Im disappointed. Burgers are pretty good. I wish the onion rings would stay together. Kind of expensive

★★★★★
Local Guide
December 21, 2022

Good food. Great service.

★★★★★
December 21, 2022

Major props to Tina, Elaina, Michael and Archie who were training a new employee at the time - the customer service was stellar, and the food was advertisement quality! Thanks guys

★★★★
Local Guide
December 21, 2021

Order was short a burger but didnt realize until i got home. Followed up with them online and they forwarded a couple of coupons for the mistake. Good service!

★★★★
Local Guide
December 21, 2021

Very nice staff

★★★★★
Local Guide
December 21, 2021

Friendly staff. Good Covid19 precautions

★★★
Local Guide
December 21, 2021

The once famous root beer float is very poor and tasteless. The fake beef is infamously poor. Sad that A&W seems to have lost its way.

★★
Local Guide
December 21, 2021

When I dont have something nice to say, I say nothing, Im Wishing Everyone a Wonderful Safe Day

★★★★
December 21, 2021

Good deals

★★
Local Guide
December 21, 2021

$14 for hamburger and fries. Ill rather go to McDonalds fries are good cheese burgers good. Dont have to pay $14. Cant wait for Ricks! To spend $14 for a hamburger & a fries go to Shot N The Dark! Thats what I recommend.

★★★★★
December 21, 2021

Love it,. Love it.

★★★★★
December 21, 2021

Try the Chipotle mayo with onion rings, its amazing!

★★
Local Guide
December 21, 2021

Dirty

★★★★★
Local Guide
December 21, 2021

Great

★★★★★
Local Guide
December 21, 2021

Best beyond meet burgers in town!

★★★
Local Guide
December 21, 2021

Good is good but a bit overpriced in my opinion. Drive thru here is super slow.

★★★★★
Local Guide
December 21, 2021

Excellent service food and customer

★★★★
December 21, 2021

Sometimes forget condiments, but burger was excellent. Mom loved the fries.

December 21, 2021

Very long wait for 2 fries and 2 drinks, will not be coming back to this location

★★
Local Guide
December 21, 2021

Good we ok but wow SLOWWW Service. While I waited for my food 2 customers came in with wrong orders they were given in the drive through. Ill probably avoid this A&W for a few months and see if they get their staff sorted.

★★★★★
December 21, 2021

Good

★★
December 21, 2021

This place was ok in the past, but now ( with new owners it seems) its gone down hill. A&W needs to renovate a lot of their restaurants, especially Parksville. We travel to Campbell River A&W to have burgers, this one is very good. I Dont recommend parksville a&w

★★★★★
Local Guide
December 21, 2021

A & W is a restaurant from breakfast, lunch, snack, dinner and midnight snack. Plus customer service and the place itself. Kudos to all with a straight 5 stars. Thank you for your hard work. Prophet Ramona

★★★★★
Local Guide
December 21, 2021

The Beyond meat nuggets were amazing

★★★★★
Local Guide
December 21, 2021

Had a great meal tonight after watching the cruise.

Local Guide
December 21, 2021

Cold fries and burger buns stale worst a&w I have been to in my life dont go here.

December 21, 2021

Not going again until they comply with asking for Vaccine Passports at the Campbell River A&W.

★★
Local Guide
December 21, 2021

How are you supposed to eat this?

★★★
December 21, 2021

Not what you get if you think this will be fast food. I have gone here several times, each time thinking the pace would be quicker. The food is exactly what you expect from A&W, but this has to be THE worlds slowest drive thru. Its like they make every order after it has been placed.

Local Guide
December 21, 2021

Rude staff and long wait times, I was told to pay attention by the staff for not hearing my order being called

★★
Local Guide
December 21, 2021

Onions rings cold and burnt. Garbage outside the doors on the ground and tables.

★★★★★
Local Guide
December 21, 2021

Fast . Friendly

★★★★★
Local Guide
December 21, 2021

Never disappointed. Consistent quality. Great burgers. Good food with a slight wait because its made to order.

★★★★★
December 21, 2021

Very good!!!

★★★★★
Local Guide
December 21, 2021

Quick service

★★★★★
Local Guide
December 21, 2021

Always great service and yummy fast food

★★★★★
Local Guide
December 21, 2020

Really good feed

★★★★★
December 21, 2020

Loved it

★★★★★
December 21, 2020

Amazing store!

★★★★★
Local Guide
December 21, 2020

Good place to eat fast food

★★★★
Local Guide
December 21, 2020

Great service. Great AnW taste and great Root beer.

★★★★★
Local Guide
December 21, 2020

Love a and w

★★
December 21, 2020

Very slow service average preparation

★★★★★
Local Guide
December 21, 2020

Best mug of root beer ever

★★★★★
Local Guide
December 21, 2020

They where a little bit slow because of the pandemic,but I digress, service was excellent other wise

★★★★★
Local Guide
December 21, 2020

Always excellent!

★★★★★
Local Guide
December 21, 2020

Fresh and fabulous burgers with excellent service

★★★
Local Guide
December 21, 2020

Slow service good drinks

★★★★
Local Guide
December 21, 2020

Always good.

★★★★★
December 21, 2020

Best burgers and fries I have had in a long time! Hats off to the Campbell River staff.

★★★
December 21, 2020

good veggie burger

★★
December 21, 2020

Not sure what happened today as we usually love A & W; but the Mama burgers and onion rings we had were just drowned in salt, so much so that we just couldnt finish the onion rings. Has something changed?

★★★★
December 21, 2020

My dog did not get a treat altho she talked about it. Food was basic. Chicken with dip..not hot chicken.

Local Guide
December 21, 2020

Absolutely horrible customer service, wait times are unreal.. seems they care more about appearance than being productive.. An after the LONG wait food was cold an tossed together.. last time I will go to this location

★★★★
December 21, 2020

A&W Campbell River....pretty good!! Staff friendly food is good excellent onion rings burgers fries! Four stars!!

★★★
Local Guide
December 21, 2020

The food is good but the price for it is getting dear $35 for 2 uncle burgers 1 frys 1 onion rings 2 root beers !

★★★★★
December 21, 2019

Can t go wrong with a teen burger

★★★★★
December 21, 2019

Fabulous service great food !!

★★★★★
Local Guide
December 21, 2019

Love that cod burger

★★★★★
December 21, 2019

We love the fish burger.

★★★★★
Local Guide
December 21, 2019

I really like how they prepare everything, with great hygiene

★★★★★
December 21, 2019

It was time for lunch and instead of going home we went for a Beyond Meat Burger at A&W. Delish... And a must have once in a while. Now back to work... Thus A&W has awesome friendly staff who seem to love theyre job.

★★★★★
December 21, 2019

Love this place. Best food and service

★★★★★
Local Guide
December 21, 2019

Great service and amazing food! Staff remember my name and order! Very personable!

★★★★
Local Guide
December 21, 2019

Good breakfast sandwiches

★★★★
Local Guide
December 21, 2019

Friendly staff, good food, affordable

★★★★
December 21, 2019

It was A&W what else do you need to know

★★★★
Local Guide
December 21, 2019

Friendly service, fast service, good food

★★★★★
December 21, 2019

Low carb selection available. Great job A&W

★★★★★
Local Guide
December 21, 2019

Love the buddy burger

★★★★
December 21, 2019

It was fine. The teen burgers didnt seem to taste the same to us anymore. Maybe were just getting old. The counter gals were great, looks like it might be fun to work there. The place was very clean.