Ben & Florentine in Carignan

Bad experience.

Very good service and super delicious food

Service a little slow caused by lack of staff who know how to improve during the meal Vegetarian options: Great choice for all tastes Dietary restrictions: Easy Parking: Lots of room Kid-friendliness: Yes Wheelchair accessibility: Yes

Excellent service from Nathalie every time.

Always Amazing

I love this restaurant. The service is so attentive, accommodating and friendly, its like my home away from home. This is the only place that does omelettes correctly. All the eggs, in fact (Ive tried all the ways of making them), are always perfect. And the coffee is perfectly fine (even though it is so bad in so many breakfast restaurants). There are some great healthy options (which many places lack). I was happy to see new additions, like protein powder, but Im surprised to see chocolate or unflavored. Chocolate really doesnt go with everything, and unflavored powder actually has flavor. Personally, I use a lot of vanilla powder, but there doesnt seem to be any. Odd. Also, my favorite dish, the healthy duo, was removed. Disaster! The green version does not contain as many antioxidants and more exotic fruits, therefore more sugar. Ultimately, I would have liked to see Greek yogurt because of its higher protein content or a sugar-free yogurt, but no. Nice additions to the new menu, but missed opportunities in my opinion. Please replace the healthy duo and add vanilla protein powder. THANKS!!!

Superb service and delicious meal.

I arrived at 2 oclock The cleaning has started. Arriving around halfway through my meal she asks me if it will be ok for my last coffee and asks me if she is going to throw away her coffee maker. Its a place where waitresses and cleaners are more important than customers who just want to sit back and relax. I have already been asked not to sit on a bench because the 2nd waitress had left. Were off! Too bad poor customer service

Super good family lunch at the start of Back to School.

Excellent service, good lunches.

Announces opening at 6 am and not open

Excellent service from Marie-Eve. Thanks again

Disappointing ! A smoked salmon bagel with just a small slice of salmon.... The owner came to me to tell me that this is the regular amount they put in the bagels.

Good meal and nice atmosphere, but in terms of service my family and I found that the waitress was rather stupid

It is written on the site and on the entrance door that it opens at 6:00, I have been here since 6:00 and it is 6:30 and still not open

I ordered a poutine to take away, not only did they take double the time to prepare it at 1:00 p.m. on a Sunday with the dining room half empty, but they also managed not to put the sauce on it, well done! Last time I went to this branch, really amateur as mistakes!

Exceeded my expectations. Can t wait to come back! The owner was so kind.

Lovely experience. Loved the selection for breakfast. Really liked my smoothie. If only we had in the states!

The food was good, the service was simple but efficient and the atmosphere was good.

They were able to serve me runny eggs on an order of eggs benedict on only my 4th visit and this after telling the waitress that I never had runny eggs.

Good service, fast and courteous, bright place, good portion and generous quantity of meat.

I told the waitress that I wanted my omelette very well cooked, especially on the inside. When it arrived it was super sticky inside. The waitress kindly took my omelette back to make it again. The 2nd arrival and the problem was still there. They had to redo my omelette 3 times as well as my partners omelette twice! Which meant that our extras like bacon, potatoes and toast were all cold once the omelette was cooked. I would have expected a discount or not to pay for my extras but no, nothing . After 2 attempts at this restaurant with always the same problem, this is the last time I will go there. I gave 2 stars for the waitress who was very nice.

hello like in baseball 3 takes you out dough pancakes, limp/uncooked bacon/lots of fat. I cant believe the cook makes the plate like that and rings the bell ding . With this beautiful plate it will make another satisfied customer it s not even the right topping that I asked for in my crepe oops I m still waiting for the glass of water that I asked for.

Well in general my pancakes were very good and excellent service.

To discover

Excellent service from Nathalie, gentle and attentive despite the high traffic! A nod to the young man who takes care of welcoming customers who is also very kind and smiling! Very generous portion and quick service!

Thanks to Nathalie for her excellent service, always with a smile.

First time at this place and certainly not the last. Good, hot meal. Impeccable and perfect service. Congratulations to the entire team in place. Parking: Large, spacious without pitfalls.

Our waitress Isabelle I give her 5 stars because her service is impeccable and when I am never sure of my meal choices she was able to advise me and the result the meal was excellent. Keep up the good work with your big smile :)

This meal was excellent the waitress was kind and dedicated to her job

I love this restaurant, always great service. The owner really seems to respect these employees, which I really like. Very good.

Ce nest pas mauvais comme restaurant déjeuner. Je mets un 2 étoiles car le service est excessivement lent chaque fois que nous venons, toujours servie par Martine. La lenteur du service semble récurrent à lire les autres commentaires et le restaurant ne semble pas faire quelque chose pour ameliorer la situation. Nous allons aller à un autre restaurant désormais.

Excellent service, great staff and overall great experience. I highly recommend!!

The only thing I regret is that they dont make reservations on weekends.

Very good service great

Very warm welcome, service and food too. Except 1 hour wait to be served, a little too long. The tables around arrived after us served 15 to 20 minutes before us.

The food is good but the portions are very small for the price. Parking: Very large parking area Kid-friendliness: There is a childrens menu

My partner has always had good experiences at this restaurant. However, this morning he received his plate and there was a moldy potato on it. We mentioned this to the waitress and when the bill arrived we were charged for our two FULL plates. We asked not to pay for my partners plate and they refused, offering to make him a new plate. When he left the restaurant, the plate he was given wasnt even the right meal. He came back again expressing his dissatisfaction, but we did not receive a refund, they made him another plate, which this time was the correct one. A complete waste of time, we are extremely unhappy with the situation.

Superb place and very good, fast service!!! Calm

Good service and good food compared to other Ben and Flo!

Clean, fast and courteous service.

Funny enough, we were lucky enough to be the first customers at the official opening. We were served like kings, the price is excellent, the service is excellent, the place is excellent, I recommend it

The restaurant is newly opened, very good service, a smiling, welcoming and dynamic team, I recommend

We were lucky enough to be among the first customers for the opening. We had very good service and the staff was very attentive to our needs. I recommend this restaurant

We came for lunch on opening day as a family and were made to feel so welcome! Amazing food, large portions at a good price. We have 2 small children and our waitress was very attentive! We will be back soon

Great services The food was excellent I think even the owner came to greet us. I really recommend Dietary restrictions: Gluten free option available

New Carignan branch: impeccable and very warm service from Jessica. Madame Stéphanie took the time to come greet us and check if everything was correct at our table. Excellent food. Very modern and spaced out decoration, very bright and up to date. Congratulations to this new franchise, success and long life to your business! Parking: Easy to access and several parking spaces available at Carrefour Carignan.

Excellent food, staff super nice however wait for the food a little long - only open 4 days

great food, great atmosphere & super friendly staff.I recommend.

It s always exciting to go to the opening of a new restaurant. The menu is extensive and the food delicious! Our waitress was very attentive. I ll for sure be going back.

New clean restaurant great food and great service. Bravo for coming to our region of Carignan-Chambly.

The service was friendly and the food was okay, but after an hour of waiting at the table to receive our order, it was starting to feel long. The owner having offered discount coupons to other nearby customers to compensate for the wait, we asked for the same compensation. However, after a yes from the owner, she seemed to have made it her mission to make us wait long enough for us to decide to leave on our own without the coupons. She succeeded.

Bad and long service. Food not fresh, fruit frozen. We are disappointed!

Since they opened, we couldnt wait to go to Ben & Florentine for lunch, because usually everything is excellent... but that wasnt the case. Firstly, we were a family of 3. The hostess assigns us a place, everything is fine. Then, after a good 30 minutes of waiting for the waitress to come and take our order, she arrives. One coffee, two coffees, three coffees later, we are still waiting for our meals. In total, 1h30 wait for only 3 lunches. When our plates arrived the bacon was half cooked and everything was cold. We finish, pay and in front of the waitress, we tip less than 15% due to poor service. We are getting ready to leave and we see the waitress named Martine, showing ALL the waitresses and hostesses present the amount of tip we gave! She complains that the restaurant just opened, that everyone is new and that she doesnt have to pay for that. Big lack of professionalism, because 1 it is the reputation of the restaurant that takes a hit and 2 having worked in a restaurant, the tip was at the discretion of the customer and you are not paid less for it. Quickly, we decided to go see the manager who was there and explain the situation to her Unfortunately, no compensation was offered to us Overall, a very bad experience and from now on we will avoid this restaurant, because this is no way to treat these customers!

Went as a family of 3. We were served quickly and with a smile. Couldn t be more impressed with the food and service. Looking forward to returning

Very good! We have been there twice since the opening and service is fast, delicious fresh food and very friendly staff. Will be going back for sure!

The best Ben and Florentine restaurant I have ever ate at!! Honestly just the ambiance is so great - when you add delicious breakfast food what can get better?!? NOTHING. This place, staff, the owner of the restaurant really know what they are doing when it comes to delivering food with a smile. 1000/10 recommend !

Good atmosphere and excellent service! We loved our experience with Julianne.

The atmosphere and decoration is sublime. The food and presentation were incredible and the service was number 1.

Highly recommend. The ambiance was fun, the food was fresh and the service was friendly! I have been twice since the opening and have had great experiences both times. This restaurant is brand new and I recommend to anyone! Thank you Ben & Florentine Carignan!

Very nice place, quick to take my order. However, food took 40mins to come and my breakfast was sooooo cold. I was too shy to say it but honestly very disappointing. I assure you cold hollandaise sauce is wack, it was literally cold as if it just come out the fridge. Anyways, still good food and good staff overall

Order to take away I never complain about Ben and Florentine. But this goes beyond the limits of what is acceptable. Everything is very cold, the fruit doesnt look fresh. Forgot to order and the crepe is simply not edible. Really very disappointed with the quality and taste!

The place is welcoming, lively and warm. It started well, the waitresses were very cheerful and busy. But! The lattes took 12-15 minutes to arrive, and the plates, a good 40 minutes and they were lukewarm. At that time we were discussing the possibility of getting delivery from the A&W which was taunting us 200 meters away. We didnt think to check the comments. Knowing Ben & Florentine (in Boucherville), it was with enthusiasm that we introduced ourselves to this new arrival in the region. The experience took us 2.5 hours, for a pleasure that only lasted the first 10 minutes. A shooting star... Its sad.

Highly recommend this cute and friendly breakfast place! Food was so delicious and service was impeccable! I can t wait to be back and bring my family! The owner is a sweetheart :)

Service was great! One of the more experienced waitress was very kind to us and made us laugh. Kitchen service was slow. I think a restock of the kids crayons is due ;)

Our waitress was amazing, thanks Molly! Delicious food as well

It was so good, thank you for the great breakfast and Easter treats.

Expensive, for lunch. Good, but nothing more. Ive eaten better elsewhere, for lunch. The waitress was very nice, and attentive, good service. I gave it 4 stars, but I would have given it 3 1/2 stars.

Super nice place. The waitresses are super nice! What can we say about the menu...

For a brand new restaurant, which has made its name, ... we were very disappointed. I must clarify that the number of employees was not an issue during our visit. We had a first contact with absent customer service for the assignment of our table. Subsequently, the charisma of our waitress was impeccable, however we saw her 3 times in 1h30. For some you have peace, but when you cant wait to leave or no longer have your dirty dishes in front of you.. its a bit annoying. I was also surprised to see that for a restaurant there was no placemat or drawings for children. Note to myself to bring some on my next restaurant outings. We had a mess at our table, we tried our best to clean it all up without wanting to disturb it, but no help in that regard. I tried to get paper from the bathroom, but the hand paper dispenser was empty. When receiving the plates, it was our biggest disappointment. The fried meat.... almost non-existent meat and my partner received his plate with a dirty plate with traces of jam in it. For the little ones... we will return to the plate in question. Once finished, we had our dirty plates in front of us for 30 minutes. Its been difficult to get water refills as well... We were left unsatisfied unfortunately for a first visit. Improvements need to be made for this new restaurant which still has good competitors, namely loeufrier as well as leggsquis!

An excellent lunch with impeccable service! The food was very good, hot, and more than abundant. The service was excellent, and the price reasonable given the current rise in prices everywhere. I can not wait to return to!

If I could have given 0 stars, I would have done so. I went there Sunday May 7, 10:30 we were seated. We were 3 couples with 1 child each, horribly long service, just getting coffee took 30 mins. We received our COLD dishes 1 hour 20 minutes LATER, in addition to having forgotten my partners dish which took an additional 20 minutes to get. Well never go back there again!

Friendly and courteous waiter, good portions and food at the level that Ben and Florentine have accustomed us to. The service a little slow, but it was a busy Sunday morning so still normal. Very happy with the opening nearby, I will definitely go back.

We wanted to try it, liking this franchise. But what a disappointment. For one, the guacamole on my bread was black. While everywhere else it is beautiful green. It was just passable in taste. Tables with young children were everywhere, mixed with people who wanted a little more peace and quiet. And what about the service. Very good, but the ending was ruined. Take note that one of the waitresses waits until she has at least 5 bills to pay before coming to give it to you, even if you asked for it. So after 20 minutes, we were told, after getting up to get it, that we shouldnt be in a hurry to come here! Well there you go, that said. You will now be notified. Dont be in a hurry to get service. (NB: we are aware of the lack of staff everywhere, and we are not in a hurry. But 20 minutes without coffee, or anything, just to wait for Madame to have her 5 bills in hand... Its just a laugh at everyone).

Great breakfast spot. Love the staff! Highly recommend.

Great place in Carignan for a lunch worthy of the name! The owner is simply adorable and friendly towards customers. Even if the service is not the fastest due to a lack of kitchen staff, it still remains the address for the best breakfast! I recommend this restaurant x10000% you will not be disappointed but rather a full belly and will above all be satisfied. Kid-friendliness: They have a super varied and above all delicious childrens menu.

Super good and great service

Excellent new lunch restaurant in Carignan...

Very good service

Amazing experience! Great service, delicious food ! My favourite breakfast spot I loved the old fashioned ham skillet, my wife took and loved the old-fashioned ham and cheddar crepes (the biggest crepe I ever seen ) my father in law took the bacon avocado skillet that we loved as well and my kid took the poutine Ben & Florentine and he loved so much that he said that he ll take that one every time we ll go to Ben & Flo ! The smoothies are delicious, the coffe and the chocolate s mores c est magnificent! We love the ambiance, cleanliness, warm atmosphere, it was a really fun experience and we ll come back more and more . I want more Ben & Flo potatoes please Thanks Ben & Flo !

Brand new, good service, great food. Excellent service!

My favourite breakfast spot!!! Highly recommended! Best food, service and best crew!!!!

good food, good services

Thanks to Jade and the team for the warm welcome, excellent cuisine and impeccable service!!! My favorite: lunch during the week. Congratulations to the Ben&F Carignan team +++

Delicious food and great service.

Everything was perfect!!

Very good lunch.. very good quantity and affordable price. The services: no spoon for coffee, order with toast arriving 5-6 minutes after receiving lunch. For the rest it was very pleasant!!

Very good and nice place for lunch. The portions are very good. The menu is very varied and the prices are still reasonable.

I love this place. Friendly staff and owner. Great ambiance in the restaurant, and the food is always fantastic.

Great service provided by Jessica

Really very good lunch, we dont wait after coffee. Waitresses with a smile

Great experience for a first visit, impeccable service, excellent food, smiling and kind waitress who listens to the customer I highly recommend this place

Always a warm welcome from staff. Owner is very lovely. Food and service is excellent. I would come back again.

So delicious, always a warm welcome from staffs.

Hearty and very good meal!

Good restaurant. Professional waitress. Very good food. On the other hand, I have already seen slightly more generous portions. Parking: Ample parking that can accommodate customers.

Ben and Florentine invent non-existent public holidays to avoid respecting their proposed early bird menus that they post. For example, during the school break week, they make up that the whole week is a holiday in order not to respect them. This year 2023, they invented September 1 and 4 as holidays while Labor Day is only September 4. Please remove your early bird menus if you do not wish to offer them, otherwise indicate on your menus your Ben et Flo public holidays since you do not follow official holidays. A hidden way to take advantage of schoolchildrens holidays. Nice gang!

Good and hot, I go there on occasion with pleasure!

Great service and very good food. Well done to the whole team!

Very good service, excellent food and affordable price

Excellent fast service Poutine very good

Its part of an exterior shopping Mall. Its very well lighted with its walls of high windows. The food is good for a chain restaurant. The crowd noise doesnt reverberate like other restaurants.

Great breakfast place .

The lunches are excellent. On the other hand, the reception is late and it takes too long for us to take our order.

Get with the times!!! There is absolutely no option where you can substitute the meats to metless options, no even with an extra egg or a cheese slice. All other breakfast places allow for turkey bacon or sausage and some even have beyond meat choices ... Quite disappointing I have to say.

Restaurant open since February but not very visible from the 112. Too bad, we would have gone before. The service is pleasant, the decor friendly, the lunches are very good with some elements not seen elsewhere. Dietary restrictions: Unfortunately, no pork-free meat is offered.

I came here for the first time with my daughter, and it wont be the last. We were welcomed and served by Nathalie #25 and the first thing my daughter said: Wow, what a lovely welcome. The food and coffee was excellent, we were served quickly and didnt want for anything. Thank you so much !

Excellent breakfast experience. Very friendly staff, great food and good price point. Would recommend.

Very good lunch. Team always smiling and courteous with my family. Beautiful restaurant to discover!

Very good service, average atmosphere and ordinary food the potatoes served with lunch are frozen potatoes we didnt like

Great service and atmosphere. Been going there since they opened Food

Everything was perfect!

Definitely highly recommended! Nice atmosphere, attentive staff, clean and friendly!