899 Bd de Périgny, Chambly, QC J3L 4Y2, Canada
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
I think it’s one of the better maintained McDonald’s. Current staff are doing great job at keeping things clean and efficient. Manager is very hard working too.
never got served. After 45 min, i ask for a return and left
Served expired cheese in poutine. We were not able to eat. Else was fine
Never go in the middle of the night; it's a serious joke. There are so many people and so little staff. The owner needs to consider adding way more staff. It took about an hour to get my order, and everyone was screaming. It was a disaster. I felt bad for the employee running everywhere, getting yelled at by 20-year-olds
This place is disgusting. After paying 23$ for 2 breakfast trios my daughter had to go to the bathroom. The stall was covered in faeces. You’d think being a Fortune 500 company they could at least keep their bathrooms clean. Never going to this one again.
So terrible is their line management that we decided to forget this place existed altogether! Everytime it takes around 30-40 minutes in their lines and sometimes they forget you actually ordered. This happened to me multiple times. It’s too sad that such a nice atmosphere is handled so terribly!
1st time here. Got an ice cold mcsaugsage and the cheese was so hard. I went back was kind enough to give me a fresh one!
Food: had usual Canadian McDo menu + limited menu Service: pretty quick for a busy evening Setting: your teen casual small town chilling spot, not all tables are clean Clean toilet Has a playground Has outside door sitting Does deliver
Always an error EVERY time in my order, even if I take the trouble to ask to ensure that it is complete, I am very disappointed and it is frustrating. In the future I will go to the competitors.
I went last night at 11 oclock, the guy of Arab origin didnt serve me. He put a trash can in front of the outside door... telling me you didnt see the trash can... it means closed but the staff was there. And there were customers inside.
Very dirty dining room, almost no clean tables, cold food. Almost no condiment when extra was asked.
I ordered 2 cheeses plus 6 croquettes and a fries. All the food was cold! The hamburger meat was burnt and dry, the bread was dry! In short, worst McDonalds ever to order elsewhere!!
Alright!
I stayed for 30 minutes listening to the music. No one came to clean up the trash on the floor and on the few tables. The toilets would also need maintenance. It s 7:30 p.m. and I just had a coffee to pass the time. The front door knocks loudly, but you get used to it :) I cant say more.
Closed without any notice!!!!!!!!!!!! Saturday October 27 7:15 p.m.!!!!!! Lots of people leave frustrated, especially since we see the employees inside!!!! I traveled several kilometers unnecessarily
passed today after a long absence thinking that it might be better, but no. I ordered a wrap and as always the lettuce was brown and not fresh, like in all their sandwiches and burgers. Disgusting !
only one problem, Youssef. Poor customer service on his part! throws change, speaks badly, doesnt like his job...
Its McDonalds. Nothing special about it. Food is precooked and the mick Arc is disgusting.
Parking: Plis de 50 Food
Terrible service. Clearly this McDonalds favors Drive Thru to a level that makes you reluctant to enter the restaurant
I go to the drive-thru today, October 5, 1:45 p.m., and I am told to wait at window 1. So I wait at window 1 for more than 10 minutes without anyone coming. So I decide to go inside and the manager hands me my bag of food which was probably ready a long time ago with a poor attitude and no apology from her. It would be relevant to review the basics of customer service with employees, especially when they are in the wrong and in a team leader position.
There is the announcement of crocs even though they do not sell any
No fangs even though we see them everywhere as the promotion of the moment
A McDonalds that often makes a mistake in my order so much so that when I receive my drive-thru bag I check the entire bag more than 50% of the time there are errors or its not my meal. On the other hand, each time its quick.
Often there are errors in my orders, I will tell everyone who comes to this McDonalds. Today a trio order Burrito lunch coffee 2 errors in my order. Lack of leadership in the kitchen. FRANCHISEE act as a mystery shopper and see the disaster in your restaurant. Cold food... Now Im going to the other one in Chambly.
I like the taste and courteous service.
10+min for 2 burger on a not too busy evening :(
A Mcdo like any other but the compact but simple play park
struggling to find space and then finding that the employees are not at all courteous, the waiting time lets not talk about it, the atmosphere even worse!
Visual Wheelchair accessibility: It s a wharf where you can fish and there is access for boats on the St. Lawrence River
Well too expensive for nothing its not even stuffing
Some employees are so impatient at the drive-thru that I have put some young people in their place. Especially with the Macdo App points, they must understand that it sometimes glitches and the code is updated and it can take time to restart
Service: Service is generally good, but some days it feels like employees have reached their tolerance limit. It must be said that they sometimes have to manage a veritable invasion of execrable customers, which would put anyone on edge. Staff: These are mainly young people trying to get through their day without too much stress, especially during rush hours. A smirk and a quick joke are often their best defense against the sea of customers. Orders: Sometimes there are errors in orders. Its already frustrating, but its even worse when youre Muslim and after biting into a wrap, you discover two beautiful, crispy slices of bacon. This kind of mishap could easily be avoided with a little more attention. Conclusion: In summary, the service is okay most of the time, but there are days when the pressure is felt. A few improvements in order management and a little more customer patience would make the experience much better. A little tolerance, and everyone will benefit.
It was good but a man scolded us because we ordered at the table, blaming us for not having waited at the counter, his bald head there.
24 hours but still closes when he wants...
Updating this to warn everyone to never order doordash from this McDonald. They are unable to follow through orders and are hellbent on continuously providing wrong items. Not only that, but even if you order during a non-busy time they will not be any different then if it was busy and keep screwing over the orders. If you want your orders correct, avoid this McDonald if possible, theres another one at the roundabout near the IGA and youll have a better service there.
It s McDonald s period
Worst place Doesn t even bother about the order Food
Never a muffin
They do not accept orders directly at the window, even if it is very wet outside, they are without design and do not know how to be human
Very bad atmosphere and cuisine. I ordered a macpoulet with fries and the macpoulet had blue spots like the one on the fries. I was neglected to be reimbursed. Im never coming back again.
Car delivery: check the number of your kibbles!! I ordered 10 and only had 8 delivered to their destination... and its not because I ate them and I was alone in my car.
Superb large
Dinner and to finish a good ice cream
A McDonalds remains a McDonalds
A McDonalds whose concept of parking is not easy for me to understand. The service is fast. On the other hand, the atmosphere. The music is too loud, we constantly hear someone shouting in the kitchen in English/French and always a constant beep beep. We dont go there to relax, thats for sure. Cardboard straws are a NO, take them away! Toilets not very clean and stupid concept. If you are in the main toilet and someone is using the urinal nearby, you cannot get out. Parking: Parking is not easy to understand.
Fast food? Caline 30 minutes for a Burger at midnight in the evening its pathetic (Fast food???? More like slow food....) Its still a mecdo
the wait was really long, my rap was cold, the egg was at the end of its life
Bad mood always, always a mistake, not able to answer the phone to really change the staff
trio big mac without onions, that means no onion!! thank you for putting the paper written on it without onion tsé if you dont want to work you can stay at home!!
McDonalds has become way too expensive for just fast food. Prices have increased much faster than elsewhere, that s undeniable. The wait in this restaurant is too long. Goodbye McDonald s.
Be careful when you order 6 Mc Croquettes in this restaurant you do not receive 6 but 4 in the box. Is that redulation? PS the employee should be taught to count to 6 at least! Not strong!
30 minutes of waiting in line for the drive-thru order . This is unacceptable. If I hadnt been surrounded by cars I would have left
I was here today. I give it 5 stars because the staff are great and the food is delicious. If it werent for the staff, I would have slapped -10. What kind of management, who gave you permission to work in this field, bottom, zero, losers. On a day off there is no respect for everyone around you to hire additional staff! Only a pig and a miser who does not respect his staff or clients can do this! Garbage is clogged everywhere, the terminals do not work correctly. I paid 2 times for the same order! Thanks to the manager for the return, as in the end they brought me two identical menus. Shame on the management, complete zero.
Forget the sugar in the coffee, dont mix well - the asphalt will end up being
Excellent
Unbelievable no one at the cash register to serve us. The tables are all roomy. No allure
I would like to have my bottom bun on my cheeseburger next time please. It s still impressive that someone did it without asking any questions, closed it, then put it in the bag. Seems to me like I paid for a cheeseburger, not 75% of a cheeseburger.
Every time I order through Doordash or Uber, the delivery people tell me the same thing that the staff of this store does not give importance to delivery, that 70% of the employees focus on car service, I ask, there is no effective management there? Is the money we ask for through the app worthless? I have the solution for the manager, turn off the apps and they dont waste my time or that of the poor delivery people who depend on each order to generate profit and making them wait so long affects their work!! advice: disable applications or manage better
I ordered 4 cheese burgers to go in big mac and I received 3 normal and 1 correct even after all these years still errors
Impeccable food, BUT, terrible service. We try to use humor to make employees laugh and have a good time. BUT, they forgot our McFlury spoons. FRESHWATER MASH!
Chui still at the wheel
At McDonalds Perigny, the poutine was delicious with perfectly cooked croquettes. However, the Cadbury Egg Flurry lacked flavor, which was disappointing.
We had to wait for our items to be cooked, everything arrived cold and the chicken was poorly cooked (I dont understand how if its a timer and supposed to be freshly cooked).
Fast drive thru
This MacDo became so cheap they do not offer coke refill anymore. I have never seen that. This McDonalds doesnt even offer coke refills anymore, Ive never seen that in North America!
Impeccable drive-thru service with a young person around 13-14 years old.
It was my favorite place, alas, all good things must come to an end... Following recent renovations, they saw fit to remove the fountain drink machine, tragic and outrageous, they removed this little machine full of liquid happiness! Certainly the place is much cleaner and more modern but the atmosphere is no longer the same since they removed it. I dont recommend you go there anymore either. On the other hand, the service and food are good.
Since the major renovation carried out now it is very good
1- I ordered a special egg mc muffin, she asks me the size of the coffee, she says the one that comes with it, she asks me the question then she says small. 2- when 15 minutes later I receive my cabaret with the bill Well she charged me $1.84 more for the coffee. The special was $4 with coffee + tax. 3- I dont like the way they go about ordering at all, I like having my lunch when I order. 4- I also dont like the interior of McDonalds with lots of corners, its dark and it gives the impression of being unclean. So, to conclude, I liked the Mc Do in Chambly much more 20 years ago. Parking: Several parking spaces reserved but not occupied. Very difficult to park.
Seriously when someone asks for hot chocolate and I arrive at work and I find myself with hot milk. Please improve, its making your case difficult
I reiterate, its not because they have made renovations that the service is better. Not complicated I find; a very large coffee (milk and sugar cream). I get a medium black WOW!! No look at incompetence. Internet order: good order on the bag, bad burger inside and the other two so crooked, unbelievable Internal order: waiting 15 minutes before being answered, impossible to take the coupon from the manager, which yes is valid and has been for 4 days and whats more he wants to make me pay the full price because the food is already ready. Frankly
Im used to fast food First of all, the service was largely to be desired, plus there was no coordination and their teamwork wasnt great either, plus one of the supervisors showed a major lack of respect for the customers, we were kicked out of the restaurant because we were too slow to choose in the end I do not recommend this place at all.
I but only 3 things to say 1st there is a lack of coordination 2nd he scams people by reducing the portions 3rd the employees are rude and lack know-how And the slipper
Renovated restaurant. Very clean.
doesnt give me any sauce even though we had clearly specified
Friendly and fastservice, affordelicious food and nice look restaurant. Parking: Clean parking Kid-friendliness: With kids high chair and play area
I love their McChicken
Service with a smile and makes sure the order is correct. Parking: Good amount of parking for the restaurant.
Very long wait. My Big Mac had more bread than meat and didnt have my sauces for my mcnuggets.
Its a very dirty restaurant, lack of cleaning at times!!
My root beer calisse is always tasteless Im tanner it tastes like sparkling water 5 times if you are too poor to buy root beer concentrate well tell me to buy some for you
The cashier was confused with the discount coupons and she was not in a good mood when I asked her for my bill.
We placed an order and one medium fries was missing plus he wanted the bill which he didnt give us so he wanted me to pay for all that again at the drive-thru plus they gave old cold fries Really anything
No tomato, no muffin bread at 4 a.m., no crepe, no iced coffee, not a very pleasant attitude
Funny fast. Well done to the whole team!
They always miss the orders. Missing items add up. This time, a sandwich was missing from the order. Much better service at the one on Frechette.
Good and fast. Check that you have everything before taking off because you may have surprises ahaha
He refuses us at the bike drive even though we have 5 hungry customers around midnight even though we only did Otterburn Park chambly very unpleasant
Super slow
les deux dernières fois que j ai commandé de soir, il y a eu que des erreurs dans mes commandes. non mais sérieusement Dietary restrictions: lactose
I ordered a McDonalds trio 6 crokets 2 apple turnovers, I got 2 little shepherds 6 crokets no turnovers and no invoice, I want to be reimbursed
Disorganized restaurant...
Once again I was missing things in my order...really unacceptable because its a person who isnt eating yet...frankly...plus trying to call and messaging is full
McDo c McDo ????
Not a very clean place, my family and I got food poisoning. Never going back there
This crappy restaurant should be closed! Their food (Big Mac + 2 Double Cheeseburgers) made us sick. The ice cream cones have had time to melt... Enjoy your food.
Perfect / good service and courteous staff
I had to wait at least 25 minutes to get my food even though it wasnt very busy, fries not cooked, chicken burned, spicy Poutine without the spicy sauce at least my smoothie wasnt hot!
would not give my money to this establishment. There are many other fast food places that are faster with your order anyways.
Not very good. Takes to long, horrible service.
Long wait at night but I still had very good service
McDonalds is generally no longer fast and calling it food was already questionable. I remember when it was a good place to go to eat when you had little time or money. Wait times are now much longer and prices are very high. This is true for any location and is not a reflection of this particular location. At this location I once ordered a Large fry, and got less than the contents of a small one in my large box. Orders are often wrong at drive through but better via the app.
mc do in Chambly I like it because there are game tunes for the children and they have a lot of fun
I would give 0 stars if I could, there is always an item missing in most of my orders. I really dont know how it works but its really sad, yet its simple to put kibble in a happy feast, and make sure the order is complete. I order meals for the kids often and it always ends in disappointment. Do something please, once it may pass but this is really too much!
I had never eaten a chicken junior with a whole slice of lettuce inside, rather comical. It s true that it s too exhausting to cut lettuce than just putting a slice in the sandwich. It s not like I paid and the lettuce was fresh lol! This McDonalds has always been so disappointing.
Extremely long service, the burgers are very poorly made... they are all crumbled and leaking everywhere... we are talking about chicken juniors here. They decide to close the checkouts in the middle of the figure results in no more orders at the checkout. Did not consult on the orders results order made in duplicate throw in the trash. Very poor management of the place.
Always had good service. For what it is the food is also good. I cant speak for the dinning area as i always been threw the drive. Parking: ALOT of parking. Kid-friendliness: Every kid loves McDonalds
Impeccable service!
restaurant always clean / fast service Food
Hot food, quick service, good customer service at the drive-thru! Thank you sir!
Poor childrens games section needs to be reinvigorated lousy night service
I PO U MY MONOPOLY
The restaurant is well located on a corner ample parking is available for cars the interior of the McDonalds is clean
Excellent
Poor customer service.
The lady at the counter, very stupid, is holding up my mcflury, covering it, not even putting it on properly, it was leaking everywhere, if you dont want to work with customer service, quit if you dont like your job
More order errors
Just like USA! @bethy_the_vt_hiker Food
The food was ok but some shoes were missing from the order we had to go back inside to look for what was missing Parking: Outside in front and side of the restaurant
Saturday 6:30 p.m.: interior of the restaurant very dirty. Garbage everywhere. Hot liquor and no ice available. Warm and hard fries. Its hard! If there wasnt a yellow M on your sign you would certainly have already gone bankrupt.
I like it
The employee didnt speak French, I was moved forward and I had to wait 10 minutes for a quarter of a pound when there was no one there. This is to be expected as it becomes the brand standard
My son and I love Suzanne, she is professional and always has a little word to make us laugh.
Very cool
I received my order quickly but I had only purchased a McCroustillant trio with hot chocolate... and my daughters hot chocolate was only hot milk: no chocolate in the milk! Obviously we realize it 10 minutes later... reached Ste-Madeleine...