McDonald's in Charlottetown
433 University Ave, Charlottetown, PE C1A 4N7, Canada
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From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
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Typical McDonald's offering the standard fair. Drive through on site. Always best to download the McDonalds app for service; This make the experience much faster, more seemless and expedites the line up in the drive through. Plus, you earn points which add up fast which in turn you can use for free items on future orders.
Comprehension skills are pretty subpar, even for McDonald's. Me : can I have a breakfast burrito meal with medium coffee with 2 cream 2 sugar substitutes Drive-thru attendant : You want an ice coffee? Had to repeat it several times, get to the windows, ask for ketchup, attendant shoves a fistful of ketchup in my face and tells us to pull ahead. So polite... Of course they don't care because, dummies like me will still come whenever I'm in a hurry and want to grab a quick bite.
Whoever the girl was working the window September 28th around midnight needs a serious attitude adjustment. Was clearly moody taking the order, and rude handing items over dismissively. Get a new job if you hate this one.
We have done birthday party's so many times ive got 4 kids myself. This time when we went for my daughters 8th birthday party. Not only did they "not know" "miscommunication with the kitchen and the staff" "I'm new" every excuse under the sun was used. I had to leave the kids in the play room so many times to get stuff that was supposed to be ready and provided lucky I had more then one aldult and was able to do the work off the staff. And to top off we did not get treat bags and they gave me FROZEN donuts to give to the kids. Not impressed and I will not be doing any other birthday party's here.
Every once and awhile you need a McD's treat.
There is missing item in we order, as we order thru doordash, the delivery guy told us that the bag is sealed so he could not check what is inside, we tried calling them and they just told us to order again the missing item which means we have to pay a new delivery fee for that, which is not acceptable. The one we talk to was raising voice in my husband as if we are the ones who made mistake. This is really my worst experience in ordering
I would like to give zero star four night staff. One of the worst service I got from your location I ordered from drive-through and I wait at least for 10 minutes for just two Mc flurry Because they was busy to gossip. After 10 minutes, they realize that they have customer on window and they start laughing that no one serve the order. it was so disgusting then I asked for two more spoon and I got reply that I already give you two spoons just teach them. What is the meaning of more I will not come back. Let them know how to serve their customer. We are paying to you guys it doesn’t mean that we will get these kind of services from your staff. thank you for your so cooled McFlurry
Food was quick and prepared well. The restaurant was clean, but the layout of the interior was a bit poor. The parking lot was small, and we nearly got hit by 2 different cars, definitely not a good one to drive to. Drive through seemed a bit chaotic too. The location of thie McDonalds is good though.
Well watched a girl wipe there nose then go make an order fries were ice cold burgers were cold and seemed to be a major lack of communication with to many different languages being used in the kitchen
It s McDonald s, what can I say. That late night cheeseburger and McFlurry afterwards in the summer nights
Mac not big enough
Usually only get a pop
Nice gentleman served me
Terrible customer service, look like they are tired of jobs and shows too much attitude towards particular ethinity.
The table and the floor are dirty, not sure if thats because they are open 24/7 and dont have time clean them. Edit August 31th,2022 ordered 2 bacon deluxe mccrispy, when i get back home only one has bacon on it, drink section is nightmare, dirty as hell but no one seems care. Was looked like the pic when I came in and still the same when I left.
The best McDonalds in PEI
I always love McDonalds Food!
Great staff
Irresponsible cashier. Blame the mistake on the guest. Very very rude. Wrong order!!!
Terrible drive-through service. Over the last 6 months, Ive been through the drive-through. My order is never correct. Update. Dont go here looking for a breakfast item, specifically Mcgridle, at 11 am. They wont sell you one. I had to wait for 4 minutes in the drive-thru and arrived there at 10:57. They said they couldnt sell me one because it was after 11 am. Not a big deal, but thats what I wanted, so they lost a sale.
delicious as always
Spacious restaurant and they have play room for kids
Very fatty food and personally not my favourite and also the table I was sitting at was nasty
Best coffee
Food was fast, and they didnt get the order wrong. Typical fast food.
Fast and efficient
We enkoy mcdonalds but its expenives when you have to buy for more then one child.
Fast service
Often orders come out wrong, but it s McDonald s, it tastes exactly the same every time Parking: Huge parking lot
Quickest service in the town Kid-friendliness: Big play area for kids in the lobby Parking space Plenty of parking Parking options
Great food and service
MacDonalds, this is a good one, clean, updated, has an air-conditioned indoor playground.
Fries too salty lol
Dietary restrictions: Can order burgers without buns if you have issues with gluten/wheat Food
Nice place for children to play. But I hope they are cleaning the playground regularly and sanitizing it. Kid-friendliness: Playground is good and there is a closed section for them to run and play.
Service is excellent unlike before bec now their manager canadian like before all Indian crew their speak their own language thats not good to all customers in service hope this will be continue service excellent
Always wait for food and Always get the oder wrong
I purchased a poutine at 3 am and I only found half the box filled. How am I paying 6 dollars for a kids fries,cheese, and gravy. I dont recommend this McDonalds.
Food is as expected, restaurant is clean service accuracy is sub par.
Food quality is passable but not great. I mean, this is a McDonalds so I dont expect too much. Staff is courteous on my visits.
Please appoint two workers, because I stood and waited for a quarter of an hour, and no one was in front of me except my friend, and they were slow. Please appoint quick people to prepare the orders.
Nice place for eating and kids for playing indoor
Great place to eat with your kids. Very convenient.
The University Avenue Charlottetown Prince Edward Island McDonalds is a great and fantastic place to buy meals all day long and the staff is friendly and helpful too
Always a pleasure to deal with. Happy employees. If only they could get a better microphone and speaker at the order station.
Worst service for this restaurant. I ordered 2 wraps first of all they gave my food to another car in-front of us then they forgot to give me one wrap in drive-thru. when i go back to drive-thru on that time they give me wrap even they don t say sorry . when i start to eat there was no napkin in bag worst service i got . The girl who packed food was SIRAT
Great MacDonalds location to take kids too. Has playplace. Staff will offer to take your food to the table for you and will give your kids balloons. Clean place.
The food is delicious would recommend
Fries were cold sadly
They do a really good job cleaning the tables right after someone has used it! Kid-friendliness: They have a big play place Wheelchair accessibility: Accessibility buttons on doors
Fries were awful
Its junk food made to be quick n cheap only it isnt cheap anymore
of the best
The food was cold and the burgers tasted like hockey pucks
I dont understand why they display the different sizes of items when they are only selling / serving one size. It is misleading and misinformation.
There is a white man in the drive thru at mid night. I told him while ordering extra ketchup and mayo and bought two spicy habanero dips. I came home and see there is not even a single sauce. You guys have done this the 7th time. I am sorry to say this but never coming to McDonalds. You have ruined my experience. Shame on such lazy employees!
Bit too busy for my liking. Most tables full of huge groups of seniors and others. We ate in the car!
Good service
Very terrible service i repeat the order two times but they gave me wrong one . So disappointed.
The food quality is average, and they mix up the orders frequently. Edit: customer service is non existent from drive thru staff. Food : 3/5
Its consistently Mickey Ds; and it works in a pinch. I wish theyd bring back spicy chicken mcnuggets!
Have been here quite a few times. What I have noticed is that the burgers are served somewhere between warm and cold. Just have not had the time to take the order back to counter and ask them to cook it.
every time i order in drive thru I have to go back to get order fixed or missing items they never apologize
Love it fast n cheap great food Kid-friendliness: Play house for kids Food : 5/5 |
Never to busy
Great Iced Coffee!
Four people went through the drive-thru while I was waiting at the other speaker. Not sure if its a detection issue or they just didnt care to switch - but cashier laughed and ignored it when I pointed out that 4 minivans of people got ahead of me for the error. Service doesnt deserve your money.
Its MacDonalds
This was my review 6 months ago: Some employees are really nice but others need more training with customer service. Better manners and more smiling goes a long way! My Review for Today: I thought communication was a part of the job requirements to work here. When the employee at the window (actually most of the employees) dont reply to your question with even one or two words or even talk the whole time your at the window, then this makes the experience unfriendly and a dissatisfied one. A smile or two goes a long way as well! Obviously theres been no improvement on the lack of communication and customer service here. I cant be the only customer experiencing this. Its a shame cause since a year or two ago, their customer service as a whole has gone greatly downhill and makes me not want to choose Macdonalds in the future.
I like French fries and coffes Vegetarian options: French fries Parking:
Burger....
Tyler Schofield was a breath of fresh air at the drive thru. Keep it up Tyler!!:)
Great for kids wish more McDonalds had playplaces
Standard fast food
Clean friendly up todated interior
Ive been to nearly 100 McDonalds restaurants worldwide and while this may seem biased, this location is still my favourite and Id claim is one of the best in Canada for food quality. Order accuracy is extremely high, food quality is on par with the best and order speed is fast. The restaurant itself is always dated and the atmosphere is mundane. Drive-Thru is the strength of this location. Erin deserves the best salary available and bonuses for the many times Ive witnessed her solve problems with order taking and organization.
Its McDonalds.
Just renovated during covid 19. Nice facility Parking: I always can find parking spot Kid-friendliness: Playground inside Wheelchair accessibility: Can easy get in with wheelchairs
Went to this McDonalds in Charlottetown. The service was slow and the staff was blasting Indian music. it was so disturbing and annoying. Why was this allowed while many guests were trying to dine in
We are really talking about when will someone say that it s not me, it s you, I really like it, people really like it, people really like it, people really like it
Stopped by for a fresh coffee at around 6:00 in the morning it was so good
If someone place second order then McDonald cashier will slammed the window on your face is this the way you serve your cx it is rdiculous
Recently at a birthday party there at an hour into it the manager comes in and tries to get then to start finishing up and rushing then out cause there is another party booked. Note party was booked for 2 hours. Started 20 minutes late (staff had nothing ready) and they were forced to move out of the area cause she wanted to get the next birthday party ready. 15 minute remained of the party we were guests at and the next party is set up and ready. Wouldnt recommend parties here . Service isnt worth it anymore
I enjoy their food but the people in the drive thru alway sound like they hate their jobs, zero customer service skills.
The food is exactly what youd expect, maybe put together slightly better than average. The bathrooms - kinda gross. Messed up I think the fourth order in a row. The staff at the window tried to talk me into taking an item that I didnt order but somehow paid for... Maybe if it didnt take 2 people to take my order in the first place, missing and incorrect items wouldnt be so constant.
Literally went to this macdonalds explicitly to get poutine at 2:50am. The other macdonalds in town doesn t carry it. Drove 15 minutes to this macdonalds for them to tell us they didn t have it right now. I am disappointed.
Great for letting the kids play out their energy while I can use the wifi. Oh, and there is food.
Great coffee
Always enjoy McDonalds regardless of location
There were not many people, and the ordering speed was very fast. Not bad, not bad.
Great facility, friendly staff at any time of the day. The only downside is that the playground is designed for very adult children
a hair in my food, for the second time
As always, same food but cant get the orders right some times, but very friendly staff.
I would like to give a shout out to 2 workers. Erin who usually takes the payment and Faith who is the sweetest , friendly staff person ever. I think both of these ladies need recognition. Thank you for your service.
I got bitten by ronald mcdonald here 1 star!!!
There is a swear word written inside the walls of the play equipment in black permanent marker. And evey time I go through the drive thru despite having a stuck added I have to reach into the window
Clean, new and busy fast food restaurant
Service is awesome
I waited for my food last night for almost 20 in the driveway. They kept forgetting about my order. Then they mixed up our order . Dietary restrictions: I asked for no cheese, and they gave us double cheese.
It s just McDonald s, you get what you pay for. I don t usually have an issue here, they get my order right about 90% of the time.
Went with a friend for a breakfast egg McMuffin special. Good food, and great coffee.
I went to McDonalds and I thought it was more or less because the service more or less the atmosphere was with potatoes on the floor even a lettuce but the food is the best
Love thier coffee
Great as always
Worst customer service ever..This is what they gave us in $4 very less quantity ..burned and cold fries.
Had the Chicken Wrap. It was just fair. The fries were tasty as always.
Excellent service!
