McDonald's in Charlottetown

433 University Ave, Charlottetown, PE C1A 4N7, Canada

★★★★☆
(1536 reviews)
Categories: Fast food restaurant American restaurant Breakfast restaurant Cafe Hamburger restaurant Restaurant

About

From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Website
mcdonalds.com
Address
433 University Ave, Charlottetown, PE C1A 4N7, Canada
Plus Code
6VX7+58 Charlottetown, Prince Edward Island, Canada
Time Zone
America/Halifax

Business Hours

Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours

Services

Service options
No-contact delivery Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee Late-night food Vegetarian options
Dining options
Breakfast Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Good for kids birthday High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

3.8
★★★★☆
1536 reviews

Most Mentioned

coffee (47) drive thru (37) play area (25) pay (9) window (7) renovations (7) cold (6) chicken nuggets (6) organized (6) bag (5)
5 stars
551
4 stars
449
3 stars
308
2 stars
95
1 stars
133
★★★★
November 4, 2024

Typical McDonald's offering the standard fair. Drive through on site. Always best to download the McDonalds app for service; This make the experience much faster, more seemless and expedites the line up in the drive through. Plus, you earn points which add up fast which in turn you can use for free items on future orders.

October 25, 2024

Comprehension skills are pretty subpar, even for McDonald's. Me : can I have a breakfast burrito meal with medium coffee with 2 cream 2 sugar substitutes Drive-thru attendant : You want an ice coffee? Had to repeat it several times, get to the windows, ask for ketchup, attendant shoves a fistful of ketchup in my face and tells us to pull ahead. So polite... Of course they don't care because, dummies like me will still come whenever I'm in a hurry and want to grab a quick bite.

September 28, 2024

Whoever the girl was working the window September 28th around midnight needs a serious attitude adjustment. Was clearly moody taking the order, and rude handing items over dismissively. Get a new job if you hate this one.

September 22, 2024

We have done birthday party's so many times ive got 4 kids myself. This time when we went for my daughters 8th birthday party. Not only did they "not know" "miscommunication with the kitchen and the staff" "I'm new" every excuse under the sun was used. I had to leave the kids in the play room so many times to get stuff that was supposed to be ready and provided lucky I had more then one aldult and was able to do the work off the staff. And to top off we did not get treat bags and they gave me FROZEN donuts to give to the kids. Not impressed and I will not be doing any other birthday party's here.

★★★★★
August 13, 2024

Every once and awhile you need a McD's treat.

August 13, 2024

There is missing item in we order, as we order thru doordash, the delivery guy told us that the bag is sealed so he could not check what is inside, we tried calling them and they just told us to order again the missing item which means we have to pay a new delivery fee for that, which is not acceptable. The one we talk to was raising voice in my husband as if we are the ones who made mistake. This is really my worst experience in ordering

July 11, 2024

I would like to give zero star four night staff. One of the worst service I got from your location I ordered from drive-through and I wait at least for 10 minutes for just two Mc flurry Because they was busy to gossip. After 10 minutes, they realize that they have customer on window and they start laughing that no one serve the order. it was so disgusting then I asked for two more spoon and I got reply that I already give you two spoons just teach them. What is the meaning of more I will not come back. Let them know how to serve their customer. We are paying to you guys it doesn’t mean that we will get these kind of services from your staff. thank you for your so cooled McFlurry

★★★
August 14, 2022

Food was quick and prepared well. The restaurant was clean, but the layout of the interior was a bit poor. The parking lot was small, and we nearly got hit by 2 different cars, definitely not a good one to drive to. Drive through seemed a bit chaotic too. The location of thie McDonalds is good though.

December 20, 2024

Well watched a girl wipe there nose then go make an order fries were ice cold burgers were cold and seemed to be a major lack of communication with to many different languages being used in the kitchen

★★★★★
Local Guide
November 21, 2024

It s McDonald s, what can I say. That late night cheeseburger and McFlurry afterwards in the summer nights

★★
November 21, 2024

Mac not big enough

★★
Local Guide
October 21, 2024

Usually only get a pop

★★★★★
Local Guide
October 21, 2024

Nice gentleman served me

October 21, 2024

Terrible customer service, look like they are tired of jobs and shows too much attitude towards particular ethinity.

Local Guide
October 21, 2024

The table and the floor are dirty, not sure if thats because they are open 24/7 and dont have time clean them. Edit August 31th,2022 ordered 2 bacon deluxe mccrispy, when i get back home only one has bacon on it, drink section is nightmare, dirty as hell but no one seems care. Was looked like the pic when I came in and still the same when I left.

★★★★★
Local Guide
September 21, 2024

The best McDonalds in PEI

★★★★★
September 21, 2024

I always love McDonalds Food!

★★★★★
Local Guide
September 21, 2024

Great staff

September 21, 2024

Irresponsible cashier. Blame the mistake on the guest. Very very rude. Wrong order!!!

★★
Local Guide
September 21, 2024

Terrible drive-through service. Over the last 6 months, Ive been through the drive-through. My order is never correct. Update. Dont go here looking for a breakfast item, specifically Mcgridle, at 11 am. They wont sell you one. I had to wait for 4 minutes in the drive-thru and arrived there at 10:57. They said they couldnt sell me one because it was after 11 am. Not a big deal, but thats what I wanted, so they lost a sale.

★★★★★
September 21, 2024

delicious as always

★★★★★
Local Guide
August 21, 2024

Spacious restaurant and they have play room for kids

★★★★★
Local Guide
August 21, 2024

Very fatty food and personally not my favourite and also the table I was sitting at was nasty

★★★★★
Local Guide
August 21, 2024

Best coffee

★★★★
Local Guide
August 21, 2024

Food was fast, and they didnt get the order wrong. Typical fast food.

★★★★
August 21, 2024

Fast and efficient

★★★★
July 21, 2024

We enkoy mcdonalds but its expenives when you have to buy for more then one child.

★★★★★
Local Guide
July 21, 2024

Fast service

★★★★★
Local Guide
July 21, 2024

Often orders come out wrong, but it s McDonald s, it tastes exactly the same every time Parking: Huge parking lot

★★★★★
Local Guide
July 21, 2024

Quickest service in the town Kid-friendliness: Big play area for kids in the lobby Parking space Plenty of parking Parking options

★★★★★
Local Guide
July 21, 2024

Great food and service

★★★★
Local Guide
July 21, 2024

MacDonalds, this is a good one, clean, updated, has an air-conditioned indoor playground.

★★
June 21, 2024

Fries too salty lol

★★★
Local Guide
June 21, 2024

Dietary restrictions: Can order burgers without buns if you have issues with gluten/wheat Food

★★★★
Local Guide
June 21, 2024

Nice place for children to play. But I hope they are cleaning the playground regularly and sanitizing it. Kid-friendliness: Playground is good and there is a closed section for them to run and play.

★★★★★
April 21, 2024

Service is excellent unlike before bec now their manager canadian like before all Indian crew their speak their own language thats not good to all customers in service hope this will be continue service excellent

★★★
Local Guide
April 21, 2024

Always wait for food and Always get the oder wrong

Local Guide
April 21, 2024

I purchased a poutine at 3 am and I only found half the box filled. How am I paying 6 dollars for a kids fries,cheese, and gravy. I dont recommend this McDonalds.

★★★
Local Guide
April 21, 2024

Food is as expected, restaurant is clean service accuracy is sub par.

★★★
April 21, 2024

Food quality is passable but not great. I mean, this is a McDonalds so I dont expect too much. Staff is courteous on my visits.

★★★★★
Local Guide
April 21, 2024

Please appoint two workers, because I stood and waited for a quarter of an hour, and no one was in front of me except my friend, and they were slow. Please appoint quick people to prepare the orders.

★★★★★
Local Guide
April 21, 2024

Nice place for eating and kids for playing indoor

★★★★★
Local Guide
April 21, 2024

Great place to eat with your kids. Very convenient.

★★★★★
Local Guide
April 21, 2024

The University Avenue Charlottetown Prince Edward Island McDonalds is a great and fantastic place to buy meals all day long and the staff is friendly and helpful too

★★★★★
March 21, 2024

Always a pleasure to deal with. Happy employees. If only they could get a better microphone and speaker at the order station.

March 21, 2024

Worst service for this restaurant. I ordered 2 wraps first of all they gave my food to another car in-front of us then they forgot to give me one wrap in drive-thru. when i go back to drive-thru on that time they give me wrap even they don t say sorry . when i start to eat there was no napkin in bag worst service i got . The girl who packed food was SIRAT

★★★★
Local Guide
March 21, 2024

Great MacDonalds location to take kids too. Has playplace. Staff will offer to take your food to the table for you and will give your kids balloons. Clean place.

★★★★★
March 21, 2024

The food is delicious would recommend

★★★
Local Guide
February 21, 2024

Fries were cold sadly

★★★★★
Local Guide
February 21, 2024

They do a really good job cleaning the tables right after someone has used it! Kid-friendliness: They have a big play place Wheelchair accessibility: Accessibility buttons on doors

★★
February 21, 2024

Fries were awful

★★★★
Local Guide
February 21, 2024

Its junk food made to be quick n cheap only it isnt cheap anymore

★★★★★
Local Guide
February 21, 2024

of the best

February 21, 2024

The food was cold and the burgers tasted like hockey pucks

★★
Local Guide
January 21, 2024

I dont understand why they display the different sizes of items when they are only selling / serving one size. It is misleading and misinformation.

Local Guide
January 21, 2024

There is a white man in the drive thru at mid night. I told him while ordering extra ketchup and mayo and bought two spicy habanero dips. I came home and see there is not even a single sauce. You guys have done this the 7th time. I am sorry to say this but never coming to McDonalds. You have ruined my experience. Shame on such lazy employees!

★★★★
Local Guide
December 21, 2023

Bit too busy for my liking. Most tables full of huge groups of seniors and others. We ate in the car!

★★★★★
Local Guide
December 21, 2023

Good service

December 21, 2023

Very terrible service i repeat the order two times but they gave me wrong one . So disappointed.

★★★
Local Guide
December 21, 2023

The food quality is average, and they mix up the orders frequently. Edit: customer service is non existent from drive thru staff. Food : 3/5

★★★★
Local Guide
December 21, 2023

Its consistently Mickey Ds; and it works in a pinch. I wish theyd bring back spicy chicken mcnuggets!

★★
December 21, 2023

Have been here quite a few times. What I have noticed is that the burgers are served somewhere between warm and cold. Just have not had the time to take the order back to counter and ask them to cook it.

December 21, 2023

every time i order in drive thru I have to go back to get order fixed or missing items they never apologize

★★★★★
Local Guide
December 21, 2023

Love it fast n cheap great food Kid-friendliness: Play house for kids Food : 5/5 |

★★★★
December 21, 2023

Never to busy

★★★★★
Local Guide
December 21, 2023

Great Iced Coffee!

December 21, 2023

Four people went through the drive-thru while I was waiting at the other speaker. Not sure if its a detection issue or they just didnt care to switch - but cashier laughed and ignored it when I pointed out that 4 minivans of people got ahead of me for the error. Service doesnt deserve your money.

★★
Local Guide
December 21, 2023

Its MacDonalds

Local Guide
December 21, 2023

This was my review 6 months ago: Some employees are really nice but others need more training with customer service. Better manners and more smiling goes a long way! My Review for Today: I thought communication was a part of the job requirements to work here. When the employee at the window (actually most of the employees) dont reply to your question with even one or two words or even talk the whole time your at the window, then this makes the experience unfriendly and a dissatisfied one. A smile or two goes a long way as well! Obviously theres been no improvement on the lack of communication and customer service here. I cant be the only customer experiencing this. Its a shame cause since a year or two ago, their customer service as a whole has gone greatly downhill and makes me not want to choose Macdonalds in the future.

★★★★★
Local Guide
December 21, 2023

I like French fries and coffes Vegetarian options: French fries Parking:

★★★★
Local Guide
December 21, 2023

Burger....

★★★★★
Local Guide
December 21, 2023

Tyler Schofield was a breath of fresh air at the drive thru. Keep it up Tyler!!:)

★★★★★
Local Guide
December 21, 2023

Great for kids wish more McDonalds had playplaces

★★★★
Local Guide
December 21, 2023

Standard fast food

★★★★★
December 21, 2023

Clean friendly up todated interior

★★★★★
Local Guide
December 21, 2023

Ive been to nearly 100 McDonalds restaurants worldwide and while this may seem biased, this location is still my favourite and Id claim is one of the best in Canada for food quality. Order accuracy is extremely high, food quality is on par with the best and order speed is fast. The restaurant itself is always dated and the atmosphere is mundane. Drive-Thru is the strength of this location. Erin deserves the best salary available and bonuses for the many times Ive witnessed her solve problems with order taking and organization.

★★★
Local Guide
December 21, 2023

Its McDonalds.

★★★★★
Local Guide
December 21, 2023

Just renovated during covid 19. Nice facility Parking: I always can find parking spot Kid-friendliness: Playground inside Wheelchair accessibility: Can easy get in with wheelchairs

★★
December 21, 2023

Went to this McDonalds in Charlottetown. The service was slow and the staff was blasting Indian music. it was so disturbing and annoying. Why was this allowed while many guests were trying to dine in

★★★★★
December 21, 2023

We are really talking about when will someone say that it s not me, it s you, I really like it, people really like it, people really like it, people really like it

★★★★★
Local Guide
December 21, 2023

Stopped by for a fresh coffee at around 6:00 in the morning it was so good

Local Guide
December 21, 2023

If someone place second order then McDonald cashier will slammed the window on your face is this the way you serve your cx it is rdiculous

Local Guide
December 21, 2023

Recently at a birthday party there at an hour into it the manager comes in and tries to get then to start finishing up and rushing then out cause there is another party booked. Note party was booked for 2 hours. Started 20 minutes late (staff had nothing ready) and they were forced to move out of the area cause she wanted to get the next birthday party ready. 15 minute remained of the party we were guests at and the next party is set up and ready. Wouldnt recommend parties here . Service isnt worth it anymore

★★★
Local Guide
December 21, 2023

I enjoy their food but the people in the drive thru alway sound like they hate their jobs, zero customer service skills.

★★
Local Guide
December 21, 2023

The food is exactly what youd expect, maybe put together slightly better than average. The bathrooms - kinda gross. Messed up I think the fourth order in a row. The staff at the window tried to talk me into taking an item that I didnt order but somehow paid for... Maybe if it didnt take 2 people to take my order in the first place, missing and incorrect items wouldnt be so constant.

December 21, 2023

Literally went to this macdonalds explicitly to get poutine at 2:50am. The other macdonalds in town doesn t carry it. Drove 15 minutes to this macdonalds for them to tell us they didn t have it right now. I am disappointed.

★★★★
Local Guide
December 21, 2023

Great for letting the kids play out their energy while I can use the wifi. Oh, and there is food.

★★★★★
December 21, 2023

Great coffee

★★★★★
Local Guide
December 21, 2023

Always enjoy McDonalds regardless of location

★★★★★
Local Guide
December 21, 2023

There were not many people, and the ordering speed was very fast. Not bad, not bad.

★★★★★
Local Guide
December 21, 2023

Great facility, friendly staff at any time of the day. The only downside is that the playground is designed for very adult children

Local Guide
December 21, 2023

a hair in my food, for the second time

★★★
Local Guide
December 21, 2023

As always, same food but cant get the orders right some times, but very friendly staff.

★★★★★
December 21, 2023

I would like to give a shout out to 2 workers. Erin who usually takes the payment and Faith who is the sweetest , friendly staff person ever. I think both of these ladies need recognition. Thank you for your service.

Local Guide
December 21, 2023

I got bitten by ronald mcdonald here 1 star!!!

December 21, 2023

There is a swear word written inside the walls of the play equipment in black permanent marker. And evey time I go through the drive thru despite having a stuck added I have to reach into the window

★★★★
Local Guide
December 21, 2023

Clean, new and busy fast food restaurant

★★★★★
Local Guide
December 21, 2023

Service is awesome

★★
December 21, 2023

I waited for my food last night for almost 20 in the driveway. They kept forgetting about my order. Then they mixed up our order . Dietary restrictions: I asked for no cheese, and they gave us double cheese.

★★★
Local Guide
December 21, 2023

It s just McDonald s, you get what you pay for. I don t usually have an issue here, they get my order right about 90% of the time.

★★★★
Local Guide
December 21, 2023

Went with a friend for a breakfast egg McMuffin special. Good food, and great coffee.

★★★
December 21, 2023

I went to McDonalds and I thought it was more or less because the service more or less the atmosphere was with potatoes on the floor even a lettuce but the food is the best

★★★★
Local Guide
December 21, 2023

Love thier coffee

★★★★★
December 21, 2023

Great as always

December 21, 2023

Worst customer service ever..This is what they gave us in $4 very less quantity ..burned and cold fries.

★★★
Local Guide
December 21, 2023

Had the Chicken Wrap. It was just fair. The fries were tasty as always.

★★★
December 21, 2023

Excellent service!