Mad Wok in Charlottetown
465 University Ave, Charlottetown, PE C1A 4N9, Canada
About
“MadWok” originally comes from ChengDu, China. It is a popular casual-fast dining restaurant focus on stir- fried Asian cusine and provides you exotic flavor with attractive fiery cooking show.
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Been a while since I had MadWok! Wasn't to sure if I wanted to take the chance because some of the reviews from the last few months kinda point to things going downhill! I found the service lacking. On the phone I asked to remove one veggie and just get extra veggies. THEY DIDNT ADD MORE BROCOLLI AS I ASKED FOR LESS OF ONE VEGGIE MORE BROCOLI INSTEAD. BARLEY ANY BROCOLI IN MY DISH TO BEGIN WITH!!!!!!!!!! They didn't have my old dish so I tried something new. It was pretty good other then that it seems the employees don't follow simple instructions! Will give them another shot soon. the people on tonight just kinda sucked. The dude at the counter didn't even notice me when I came in to busy being on his dumb phone instead of being ready to wait on me. If it wasn't for the shity service, I would rate higher, maybe even tip if they cared about their customers more and could follow simple instructions!
I’m so glad I found this place! The stir-fry bowls are super customizable, and everything always tastes fresh and delicious. Perfect for a quick lunch or dinner, and it’s very reasonably priced for the quality. Definitely recommend the black pepper sauce with chicken and veggies—so good!
I was blown away by how good the food was here! The stir-fry is made fresh right in front of you, and the flavors are amazing. You can tell they use high-quality ingredients. My favorite is the General Tao’s stir-fry—it’s sweet, tangy, and just the right amount of spicy. This is my new go-to for a quick and satisfying meal.
This place is a hidden gem! The food is fresh, fast and flavorful. I have tried several dishes and each one has been amazing. The spicy stir fry is my favorite- it has the perfect kick! Plus the staff is always friendly and efficient. Can’t wait to come back for more.
I love to order food from Mad Wok,the foods always taste good and good quality, I ordered “create your own “,teriyaki sauce and miso dumpling soup,so great!thank you all for your amazing work 👏👏👏
I was pleasantly surprised by how tasty the stir-fry options were here. The portions are generous, and everything is cooked right in front of you. I love the variety of ingredients to choose from, and dish Mad Chow Mein is the perfect kick. A definite must-try if you're a stir-fry fan
I always loved it, went there at least once a week. Last week I noticed they reduced the sizes significantly. I went in to order pickup, waited and left home when they gave me the order, when I got home I noticed they gave me the wrong order so I called on the phone (a few months back this happened and they offered to send the correct order directly to my house). This time they asked me to go in to pick it up, but said that I could keep what they had mistakenly given me. When I arrived, they acted as if though they didn’t remember the phone call, I had to explain myself several times since they kept questioning me, ended up saying the policy was to return the incorrect order ( I think they didn’t believe me). Luckily I did bring the incorrect order with me so I took it from my car and showed them, they even argued that everything in the order was correct except for the base (they gave me rice instead of noodles, also it was missing 2 of the veggies I asked for). They finally said they would prepare it again but that they would keep the incorrect order. I respectfully let them know that usually, when a restaurant makes a mistake like this, they let you keep the order or give you some sort of discount, at least a sincere apology. The guy who took the container looked at me and turned around without responding to me, I just asked for the money back and left, the girl who spoke to me over the phone seemed ashamed but the other guy wasn’t being too nice to her, blaming her for telling me I could keep the order over the phone. Anyways…long story short, it was very bad customer service, I hope it was a one time thing because I really like the place and it left me not wanting to go back.
Passing through Charlotetown we were looking for a quick bite. Mad Wok offers decent selection of soup, small bites, stir fry with rice, fried noodles, fried rice and bold szechuan dishes ($11.29-$15.29) on its menu or you can make your own dish by choosing from a base of 5 rice, noodles & tofu items ($6.99) then add a protein from a choice of 9 items ($2.89-$4.29), choose from selection of 15 vegetables (79 cent@) and a sauce from choice of nine. We made our own dishes: one with noodles, chicken and veggies and the other with rice, beef and veggies. They were both tasty and good size but the amount of beef in the beef dish was rather scant. The place is clean and modern and the staff were cordial and friendly.
Few months ago I went to this restaurant, and I ordered a rice, however, they prepared the wrong dish, so they let me to take a bottle of drink for free. When I finished my meal, they asked me to leave a good review and said this mango juice is so pricy, you took the advantage . I am speechless, so I decided to share this with people.(I was mad at that time but I don t have an available good account to do so)
I have tried their General Tao Chicken and it is very tasty! It has the right amount of sweetness and tangy flavor, and lots of vegetables too. They have a good customer service as well.
Food Wes good and quick and fresh and good Service and lots of variety and taught me how to use chopsticks Food
Good food with good service and place.
The service is quick, the environment is really peaceful and beautiful, and the Asian instant food is delicious.
Really friendly staff and good food
I came in at 9:15pm with three friends, wanting to order. A worker there told us they had some orders to prepare, and it would take 25 minutes before they could get to our orders, and that it would be too close to closing time (10pm), so they didnt want to serve us.
cheap and tasty. workers are nice :)
This was my favourite place to eat. We would work in town and go here like 3 times in a week. Two weeks ago we went and it was wayyy to salty but i figured meh whatever. This week we went twice at lunch time (noon) to be told it will take 40min BOTH times. Done with this place. Never going back. Really really sucks Been a few times and the staff were arguing or one song is just on repeat (one time we listened to island in the sun by weezer like 12 times and one time is was american pie by don mclean like 6 times) The food is also very inconsistent. I order the same thing everytime and besides the pre-mentioned salt inconsistencies sometimes you get Broccoli, sometimes you get bean sprouts sometimes you get something different. The fried dumplings are the best (when they have them) Tbh for the price i would expect better
I turned and walked out on my last visit. Hygiene is very important when preparing other people s food!
Great food. Good servings. Healthy. Clean place. Good prices.
Modest and clean place with a good atmosphere. The food was good.
Amazing taste.Worth trying it out
Ooo, wow! First time there, had Pad Thai, Singapore chicken, spring rolls..soo much food! And tasty! Yum! Will definitely be back! Vegetarian options: Didnt have any, but lots of possibilities Parking: Lots of parking, right out front
Unfortunately last time I was there, I noticed one of the cooks blow his nose and didnt wash his hands afterwards. Its a shame because I used to love their food.
Always good. Repeat customer many times over. Never been disappointed yet so fingers crossed.
Nice take out restaurant. I liked the egg noodle with chicken and bunch of veggies.
Seemed decent enough but hardly any chicken in my chicken dish. Disappointing for what I paid. Likely would go back if they improved that.
Went there around 8:15pm. It is clearly mentioned that it closes at 10 pm. Staff said dine in is closed. Disappointed and left without ordering.
Delicious, fresh and fast! Staff were accommodating to our requests. A little cold if dining in during the winter months. Ample parking too. Food : 5/5
If you can handle a little heat you have to get the hot pot here, simply the best Ive ever had... Its so good I order it every time, so I havent tried anything else. The quality is amazing. During my last visit the messed up my order and cooked the wiring thing, but apologized, corrected it super fast and didnt charge me the difference. I love this place
I had the saddest pad thai of my life , no green onions, no crushed peanuts, the sauce had some flavor, but the chicken tasted plastic and boiled, bland. I was so hungry too, and I couldnt finish it
Amazing food, great service as well. Asked for peanuts to the side and they carried it out
The best food they have is fortune cookies.
Do not go here! The cooks are nasty. Saw one picking his nose then handling food with his bare hands
Amazing fried rice and noodles!
So speechless
Ive been twice. Had the chicken fried rice and the the coconut curry thing. My god was it bad. Vegetables undercooked, potatoes in the food and prepackaged, oversalted chicken was being used. The staff were competent and quick but I will not be back, just not worth it
That place will be better if the receptionist put a smile on Her face and the cook doesnt cook and text at the same time
extremely delicious... I Love it
The order was screwed up. Expensive for the quality. And the food was terrible. The cashew veggie had no taste and was greasy. The rice was soggy and had hard pieces. I ordered 3 meals and no one liked it. Most was wanted.
More greasy then usual. I had the Pad Thai. Way too much oil used.
Absolutely loved the Coconut Shrimp Soup!!!
It is my worst day in PEI because of the front desk Chinese girl with yellow short hair in this restaurant. Tonight, my friends and I had dinner in Madwok. Yes, by the way, the name is absolutely right, driving customers mad and work completely. Actually, we ordered four dishes, but the front desk girl missed one beef dish. Ok, that s fine. But when I asked her for more empty bowls to share meal. She told me none with super bad attitude and rolled her eyes at me when she heard this requirement. And let us have meal only by existing ones. As a restaurant, they did not have empty bowls for customers to use. Kidding on me? That was so ridiculous. The girl s attitude really got me back up. Then another guy took three bowls from back and gave me. The girl shouted to her colleague and spoke mandarin very fast about this matter. Sorry about my poor mandarin, I could not hear clearly. I was shocked by her. But obviously this was driving her mad and angry as well. Later she served with other people with fake smiles. One question, am I wrong or does she treat Asian look differently? Secondly, the price was very weird, I ordered one hot pot with beef and chicken. But why the front desk girl charged me extra CA$3.29. From the price list, it should be CA$1.5 or CA$3.0 (if she misunderstood). This was calculated by myself. The front desk girl only gave me credit card copy not order copy. When I asked for that, she printed out reluctantly and another Indian guy said that was system problem, even they told me their boss s cellphone number and let me contact by myself. I was astonished by that. I did not know why she worked here. She was very disgusting because she destroyed my day and I felt super angry tonight. Overall, I was disappointed to this restaurant and especially the girl s attitude really got mad at me. Having meal in Madwok was an utter disaster to me tonight and I won t be back
Very bad dining experience, not too tasty, staff unfriendly. All things being equal, dont let your employees impolite and discriminatory behavior lose your reputation
taste good staff are very nice. Very authentic asian taste in pei. I like here. I think I will come every day
The shop is very clean, the food is delicious and the delivery is fast. The shopkeepers are also very friendly
Traveling from BC, first time tried this restaurant , really like it! nice place , good food, fair price. professional and friendly staff.Me and my family will come back again! :-)
Be Better
Nice food
Amazingly food above expectation. Prices was fair and food was fantastic. We ate in..but it is primarily a Will recommend and return.
The very good food experience in pei, I am satisfied with the tasted Fried rice. I will try other fried rice next time.
The food is even better than I except because I can see the cooking process. I know the ingredients are fresh and the process of cooking is very fast. The cashier at the front desk was friendly and she explained some of the dishes to me. Ill come again next time.
Yack
Worst customer service ever. This is to the owner of this place: please keep a check on your employees!
Worst customer service EVER. I was there with my family visiting from Ontario and we took a pit stop at this Chinese Restaurant. We were 7 people and while we were ordering, this guy came from behind, the cashier ( lady ) & that guy started talking in Mandarin and right after, she erased the ENTIRE order that was punched in. When we asked her why she did that, she said We can t talk your order as we close in 15 min . Bottom line: She could ve simply refused to take our order in the first place. The owner should take some notice. Such rude and inconsiderate employees can affect the business and reputation for the restaurant.
Very spicy
Ordered amazing Sichuan food. It was delicious, and had unique and distinct flavors. The meat portions were generous, I ended up taking some home. Quick service, reasonable price, delicious taste. It definitely worth my money.
One of the best authentic Asian food spots in the town, though I feel their beef is the best out of the other protein options. Good Mango Lassi too!
Picked up my order today and the food was great. First time eating at of Mad Wok s I highly recommend.
Mongolian beef came out perfect as always.
Exactly street food style and authentic flavours that I got in China. Reasonable price.
have been a regular for a long time, enjoyed their food with reasonable price. recently I got invited to try their new creative dishes. OMG, they are so amazing, the ribs full of flavours, smoky, and off bones easily. the fish is golden color with a hint of spicy and stunning exotic sourness. But i am not sure if they will put new dishes into the menu, at least I tried and loved. HAHA. I highly recommend chef to add them into menu. PLEASEEEE!
MadWok is one of my favorite food places in the city. Cannot explain how much I love this place. Portions were good enough to get your hunger away. I can see Chefs doing stir-fry in front of my eyes with fresh and real ingrediants. Interesting to watch them at flamy woks! The price is great for the food that you gonna receive and also you can make build your own wok. Highly recommended!
When I arrived Charlottetown, I was looking for spicy Chinese food. Then I found Madwok. The food here is awesome! They are very traditional and original. And the location is very convenient for me.
Delicious, quick meal that is both light and filling! Definitely a great addition to any town.
Nice place and offers awesome customization of food. Loved it
Friendly and polite staff, quick service, and absolutely delicious food!
Amazing place! Full of flavor. Wonderful warm staff. My only wish is that there was more seating.
Portion wise, it s good value for money. But the Pad Thai is too sour. Tried twice but still couldn t finish the whole thing
If youre craving for young chow rice or pad thai this is a must try resto..People here are so accomodating and good ambience too
Subpar. The food was too salty and poorly made. wouldnt not recommend.
Meals are great sometimes, other times bland. It s the inconsistency with the food that s the problem.
Best in town! The food was amazing, well priced, and had large portions. Highly recommend! I will be back soon :)
Has a nice chinese food with big portion.
Clean and beautiful Chinese restaurant! It supplies such authentic food!
Fair price yet high quality dishes, plentiful and delicious. Great spot for takeout or quick bites. Ample decoration and layout. Definitely worth the price and worth a try. Better choice than other similar price range locations
Always a great meal... tasty and fresh!
Always great and consistent! Friendly staff
Food is freshly cooked right infront of you. Good size portions. Staff is polite and friendly. Highly recommend.
I enjoyed first number of times but tonight was very bland and bought 2 diff dishes but both tasted exactly the same...i gave a 4 star rating based on original trials but hesitant now
Ordered enough food to feed all of southeast, east, northeast, north, northwest, west, southwest, and southern Asia. Could not locate north despite ordering all cardinal directions worth of food. Brought BIG onion that North helped me locate and asked if they could chop it up and add it to the stir fry. They shrugged and took it from me, but I dont know if the onion I am eating is BIG onion or just onion. Side Note: This place has a lot of Californian Flags which is pretty cool I guess. Kind of confusing though. Im kind of drunk. This place has good beer.
Love this place
It tastes better than I thought it would. Recommended!
Great variety of options, combos and drinks. Delicious food and good portions. This may become our new preferred take-out place!
Great food and price
We had pad thai and teriyaki chicken, both were very delicious!
Absolutely delicious. A generous serving, piping hot!
Handmade chicken dumplings with homemade soy sauce. Crispy&juice! Love it!
Amazingly good. Well above expectation. Prices were fair and food was fantastic. We ate in..but it is primarily a take out service. Good offering of both spicy and non spicy dishes. Will recommend and return.
Good food served in real bowls.
I was pleasantly surprised - This is fast food, but pretty good quality.
Best place to eat. Must try their General Tao. It was delicious and well cooked.The way they cook food is very interesting. I will definitely come back here.
Ive been waiting for so long for this second location to open! Amazing food with authentic atmosphere. I love the General Tao Chicken! Totally worth the price.
Near perfect... I would like spicier but thats just me.. great staff and fantastic food.
Really great Asian fusion fast food. Great flavours, fresh ingredients, fast service. Excellent veggie options.
Clean space, fresh ingredients, tasty stir fry, usually go there for my lunch.
