359 University Ave, Charlottetown, PE C1A 4M9, Canada
Swiss Chalet in Charlottetown, PE is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to y...
Harman was our server and we couldn't have had a better waitress, we could never forget the night! Lovely personality, i would hire her with a flip of a finger, which i used to hire when i was a theatre manager.
Jackie was our server and she gave us the perfect amount of attention. So friendly! The chicken was perfect and the rolls were soft and not chewy. I even had gravy! A tradition with my daughter and I now to have the festive special and it was delicious! Thank you!
The restaurant was very busy and booked with reservations. We ordered at the takeout counter and sat in There to eat. It was quick and very comfortable sitting in there. I felt like I was cheating! The next day we ordered take out for the kids and again the food was excellent.
Service is always friendly and prompt. Our server Jess is wonderful, checking often to make sure we are enjoying our meal and asking if we need anything else. The portions are generous and piping hot. Lots of selections on the menu. This is my favorite location and we've eaten at numerous ones across the country!
Our server, Jess, was efficient, courteous, accommodating, pleasant and very patient with us as we poured over the menus. Our dining experience was a wonderful reprieve after coming from a difficult appointment. Thank you, Jess! The meal, as always, was hot, delicious and quite filling. Five Star status!
My sister and I enjoyed a nice lunch today. We love the apps at Swiss Chalet and shared the perogies , bread and spring rolls. Topped it off with the molten chocolate cake. YUM! Jess was super nice and attentive. We enjoyed her company immensely. Hope we have her again when we return for our festive special. 😃 Quieter time from 1-2pm so the restaurant wasn’t as noisy. Which was lovely.
My Husband and I ate at your Charlottetown Restaurant and had an amazing experience with our Waitress, Felecia she was so Kind, efficient and observant probably one of the nicest Waitresses we have had the pleasure to have! She definitely represents your Swiss Chalet Franchise in the most positive way hopefully we will see her again when We dine…So very Lovely!
We ordered the Festive Specials and they appeared at our table within 5 minutes and were piping hot. Our server was Jess and she was very friendly and was back to check on us to make sure everything was as we wanted. If we are back in Charlottetown before Christmas, we will be back again for another great meal.
Best place to eat in Charlottetown! All the team members are really nice and their service is amazing they make you feel welcome all the time. Food : 5/5
Great dinner!
Great service from Harman!
Food and service both bussin. Thanks Harman!!!!!
Beautiful atmosphere and very good foods!! Harman was lovely and smile face. We are happy to be here for our dinner as family Food
Harman was our waitress and gave great service. Very pleasant and helpful. Thanks! Parking: Thanks!
Jess was great Parking: Good Wheelchair accessibility: No stairs
The service was great, Harman was our server. The festive special is so good, and the chicken was great.
Jess was fantastic. Beautiful dinner tonight.
Great food an great service..love coming here.
Good food
We had a great experience, food was delicious. Jackie Joy provided exceptional service
The chicken broccoli soup is very yummy. Please make this a permanent addition to your menu
Ordered the Festive Special. It never disappoints. Jess was a great hostess
Food was great and the service was excellent
good food at a reasonable price excellent service - thank you Jess ! Parking: handicap parking what is going on here google ?
Food was very quick coming out and always good. Jess was great
Our server jess was amazing. Exceptional service
Went out for some Holiday dinner. Server Jess was absolutely amazing!!!! Food is good as ever!
Great food, great service from Jess!
Our server Jess was the best!!
Harman was a fabulous server.
Excellent.
Jess served us. Food was pretty dang good. The service, in my opinion, was also pretty dang good
Jess recommended stir fry for vegetarians. It was good. Service was good. Vegetarian options: Stir fry Food : 5/5 |
Wonderful service Harman was super attentive and friendly
My server was Jess. She was amazing ! I heard that she might get a lunch if she gets great reviews. She sure deserves it. All the servers that were on the floor were pleasant
Food great, server Jess was exceptional, friendly, pleasant, sincere, efficient
The GM Jeremy was extremely accommodating! Will return!
Jess was our server. She did an excellent job. Dietary restrictions: Lactose intolerance Food : 5/5 |
Our server Jeremy was efficient! He delivered excellent service and the food he brought got was amazing!
Jill was our server and she was exceptional !
Jess was our sever and the meals were great and the service exceptional!
Our server Alyssa was nice and very attentive. Chicken was cooked to perfection and fries were crispy!!
Jess, was a wonderful server, our food was very fresh and the service was very prompt. Jess came back and checked on us a couple times and made sure we had everything we needed without us having to ask for it. Thanks Jess.
We ate there November 10 and had a great meal. Jess was our server and was wonderful.
Favorite restaurant! Great food, great prices!!!
Definitely the best Swiss chalet meal I have ever had. Thank you.
Our party of 18 persons with a 5pm reservation were on time. We were there for the Thanksging feast on the Sunday of Thanksgiving. We sat, drink orders were taken and we waited and waited some more. The drinks eventually arrived and dinner orders taken to which we were informed that the restaurant was out of dinner rolls, baked and mashed potatos. 3 meals, when they arrived were sent back. Overall a substandard experience from what we would normally expect from Swiss Chalet.
Fries were not crispy,mentioned to waiter who served me another side of fries,not good.Rest of dinner was great.
Have improved their portion sizes, and service was better. Parking: Too tight spaces. Food : 4/5 |
Good food and service.The beef on a bun sandwich is delicious.
Amazing staff wonderful management food is good and if something is wrong they fix it can t not say enough about how great this place is
Jackie was a fantastic server! She checked on us often, was courteous and professional and incredibly friendly! And the food was great too! :)
My husband and I enjoy this location quite often..last week we were on our way to town, when we heard an ad on the car radio, that said two can dine for 19.99 . Because of this ad, we decided to go to Swiss Chalet for lunch. The ad said daily from 11 to 3pm , we were there at 2pm. We asked for the deal from our waitress and she told us..the deal is only on Tuesdays..the radio ad did not say only Tuesday..and it did not say at participating restaurants..we thought that was strange so we just ordered something else..well..yesterday on the radio..the same ad stating the same things..we would like to understand why the ad was not honoured
Got take out, food was good, order was ready Parking: Lots of parking, prompt service, Food : 4/5 |
Order online and go for pickup. Quick, easy and usually have a deal!
Another great meal cant go wrong with Swiss chalet
Really good food I had a awesome time waiter got my order right chef cooked up good meal, chicken was t cooked properly, wouldn t give me a cold beer when I asked and had a fist fight with the manager overall awesome visit :( Vegetarian options: Steak is good Dietary restrictions: Spicy Kid-friendliness: Yelled at my son Wheelchair accessibility: Slashed my tires
Dont order take out they will get your order wrong
The ribs were phenomenal and the provided by Jackie was amazing.
Stopped at the restaurant for lunch. The perogies were barely warm, the salad I ordered was supposed to have dressing on the side. It came drenched with soggy lettuce. Our server, Trenna was fantastic though. She was patient while I fumbled with the gift cards i purchased online, that werent activated. She was pleasant and friendly, and the reason wjy we would return.
We had such an amazing experience dining at Swiss Chalet last night! We were a group with 4 clients in wheelchairs who had various intellectual disabilities and the staff went ABOVE and BEYOND not only for them, but for us (staff) as well! We were travelling from PEI and they ensured we were WELL taken care of. We asked for a lot, and not one time did they complain- they were SO happy to help us out. Dali was our server, and the main manager working was absolutely incredible and even took some photos with us before we left! Door was opened for us, help positioning into tables, etc. we love it there and we will ensure that it s a frequent visit when making our trips! Thank you guys so much for such an amazing experience Edit: our AMAZING managers name was Noman! Thank you so much for your incredible service
Quick friendly service. As previously been there wait staff knew what we wanted right away. Very friendly staff. Parking: Busy times leave limited parking. Best time for overall parking, service, waiting around 6.30pm. Wheelchair accessibility: Sidewalk cut for wheelchair and automatic doors. Tables can be made to be wheelchair accessible.
Vegetarian options: 2 solid vegetarian options my husband enjoys Dietary restrictions: My dairy free daughter can easily eat the kids chicken dinner without an issue. I wish theyd add a better dairy free option for her dessert as apple sauce isnt really a dessert in her eyes but they make up for it with the toy chest!
Our server Jessika was very friendly, helpful, professional and provides excellent service. We enjoyed our meals very much. The staff at Swiss Chalet are great. Always a smile with a friendly greeting and great service. Terri and Dale Cook Dietary restrictions: They are very knowledgeable on Celiac and dietary restrictions Kid-friendliness: They have a great Kids Menu
We love the food in this restaurant but the experience we had was not very nice. We dine in with my 2month old baby. They gave us a seat and the manager (guy) approached us saying we can t put the car seat for my baby beside our table because someone might trip on it. We understand, but he never offered to transfer us to another seat or put the car seat somewhere safe. My husband ended up bringing our baby in the car while im helping my daughter finish her lunch then we payed and brought the rest of our orders for take out. We will never go back to this restaurant. Not baby friendly place. Disappointed.
An amazing experience at this establishment tonight. It was super busy but Jackie (our server) was fabulous!! The best thing was our food and drink arrived quickly. The food was amazing and the poutine was especially yummy!! Loved the fries!!
Felecia served us a delicious supper. She was extremely friendly with kindness which made for a wonderful and fun experience! Five year old David gives her 1 million stars review.
Order to chicken Caesar order the chicken was cut up crusty chicken strips it was disgusting
Service was fast and courteous. Food was yummy.
We were a table of 5. The service was excellent with fun dialogue. Thanks Marjo!
We did a tack-out and therefore cannot rate atmosphere.
Great hot chicken!!! Faster than fast food service!!!
Im picky but I have great memories here
Alwaus great, although I refer there old fries that werehand cut and fried 20 yrs ago or so
It was a wonderful experience I felt when I visited the Swiss chalet (Harveys) located in Charlottetown, PEI. I was served by Daksh and jahanvi who were very professional and welcoming. Thank you for the service and delicious food.
Best Swiss Chalet I ve ever been too. My chicken was so big, juicy. It was Christmas and the restaurant was packed. Good came out very quick. We were a table of 8 and Jillian our waitress was amazing. Such a beautiful polite courteous young lady. Excellent service by her. She got everyone s order perfect. Will visit again next time we are in PEI.
Ate at a Swiss Chalet once about 30 years ago. The chicken was grossly undercooked. That was my first, and last, visit to Swiss Chalet.
Always great food and service
Very quick service. Tasty food. Excellent value. Food
Great service. Karthika was very friendly and nice
Swiss Chalet changed their fries! It was terribly disappointing. Personally, the fries are the only reason I go to Swiss Chalet. Im sad now. Service was good though! My only complaint were the fries :)
Great fast service. Thank you Jackie!!!!
Chicken socks.
Today, I had dinner at Swiss chalet with my friends. Harman Kaur was our server, and she was very pleasant and helpful. She quickly delivered our food.
The food was good, but the burger was smaller than what it appeared on the menu. The service was excellent. The atmosphere was ok.
Cold food. No flavor. Love Swiss chalet in Moncton. Big disappointment
Great place to eat friendly staff and clean
Great spot. Have not been in one in years.
Fresh, hot and most importantly, fast! Kid-friendliness: Friendly and efficient staff.
Just keeps going downhill. Use to frequent here often now only once a month and after this experience Im done. Frys are always soggy and not fried at all, basically just wet potatoes soaked in cold oil, chicken is missing the wing, skin is not on the breast and the chicken is dryer than a maple leaf in October. Please someone quality check whats coming out of your kitchen.
The customer service of my past review has been spoken to and I was very pleased with the outcome and the way the lady administered herself . We had a terrible experience last evening and it was made right today . I am appreciative of the lady I spoke with on the phone , an apology and some options were all that I expected . So thank you for your genuine understanding and customer service correction !
Kathy was so efficient and polite in taking our order. It was very refreshing to have great customer service
Got the veggie burger and I know you have to wait but its worth it! I like how you buy the burger first and get to have it made on the spot and say what you want with what is on the case. Dont forget if your a CAA member you get a discount . I was in the Harvey side for the . Enjoy! Food
Ordered a chicken poutin there was no chicken anywhere on it and the cheese was still cold..wouldnt even melt on the fries...will not be going back
wow ! The manager needs to learn how to speak to his employees and the paying customers, rude is an understatement
Very good service by kamal talking very politely and helpful girl.. good service.
Food was good. Our server, Kamal was phenomenal. We had a large group of people and she handled all of us very kindly and efficiently, all with a smile on her face! She was very intentional in making sure we all had what we needed
We were a big party today. And the staff was very helpful and awesome. Thanks for being great. Great food.
My family and I enjoyed a wonderful meal together in your restaurant. It was really Jackie, our server, that made the experience more exceptional. She was extremely attentive, very kind, shared a laugh with us and ensured that everything was just right with our meals. Thank you for making our family meal a memorable one Jackie!
Good service and of course - chicken - BUT the chicken are getting smaller and the price is getting much bigger.
Good food fast. Few menu selections and the chickens seem smaller.
Decent food for sure
Decent prices and a good selection. Lots to choose from. Grandkids were happy. Dietary restrictions: Some limitations but we all managed to have a meal in spite of issues with Celiac, Crohns, lactose intolerance etc. Food : 5/5 |
So one day, I will come and eat at your place, I really like Menu
App sells the same combos for different higher prices than in-store. Also wont process gift cards properly. Check beforehand, it can cost you an extra $10 on a 50$ order. Wait staff was nice but way too busy for the amount of people working and it wasnt overly full. Fries were bad (pretty sure blanching was as far as they got). Chicken was good thankfully and sauce & buns were warm and tasty.
Great service and food
It was freezing in the Restaurant. Staff was nice and friendly and the food was good but hard to enjoy it when you are freezing cold. Be sure to bring a sweater.
The food and the service was great. Will return again !
Thanksgiving deal was very good, Trenna made sure we had a great time. The waitress you want.
Fantastic food, excellent service.
Good chicken. Prices are very reasonable. Very tender and juicy although they should use less ice with their foutian pop, after 2 classes there was enough ice to fill 1 glass
If you want to eat fast or slow don t matter my food came so fast that it was the fastest I ve ever seen and the food was delicious. the staff are very friendly and helpful.
Our server Jackie was terrific !! It was such an enjoyable experience !
felecia M was great!!!! Dietary restrictions: lots of options! Food : 5/5 |
Swiss Chalet is our go to place to relax, enjoy the food and socialize. The staff are amazing. Yesterday we had the pleasure of Jackie serving us. She is amazing. All the staff take the time to make you feel like you are at home. They treat you like family. Thank you Jackie once again!!!
I loved everything about my visit.
Great place to relax, sit down, and enjoy a good meal.
Karthika was a very nice waitress and the food was delicious!
Thanks Karthika for such great service!
Harman our server was great. Delicious food and great service. Thank you Harman
We had a lovely meal here. Service was fast and the food was great. We eat here a lot and always start with the pirogies. Our waitress Tara was friendly and professional. 5 stars.
Great place with good price. Kids menu very diverse. Amazin chicken and Jackie was a great surprise with her smile and good mood.
Had a wonderful dinner made all the better by the exceptional friendly service of Trenna! She handled the whole section with ease, friendliness, hospitality and competence. She treated both guests and co-workers with genuine respect and kindness. Thank you for a great experience - enough to make this first time reviewer write a review.
Great service. Trenna is a pro and in a great mood. Portion sizes were great. Food was hot and was delivered quickly. The final cheque represented excellent value for what we ordered. If you like this style of menu/restaurant, the Charlottetown location hits the mark.
Great service from our server and the food was great!
Friendly service and an all-around good meal. Food was out very quickly. Chicken was a little dry but the ribs were cooked perfectly
Harman was an excellent server. Very attentive and friendly.
I had a wonderful meal today and great service from our waitress Karthika. Such a friendly person and wonderful smile. We will be back!
Named Harvey. Another fast food restaurant for your selection. Make your own choice of the vegetables of your burger.
A beautiful, cozy place, delicious cuisine, affordable prices and pleasant staff
Great experience! Kat was a great server and very friendly
The food was what I expected and the chicken and ribs were up to the standard of other SC s. However the service was amazing!! Kaetbika was the most pleasant waitress I ve had in a very long time. Efficient, organized and extremely pleasant!! In fact all the staff were very pleasant! I ll be back
Harman was a great server !
Had a great experience at Charlottetown Swiss Chalet tonight. My parents were here visiting me and we went out for a meal. The service was amazing. Our server was Kaithika, she was extremely nice, helpful and had our food out as fast as possible!
Fast friendly service. Thank-you Kaithika
We had a great experience at Swiss Chalet. Kaitbika provided friendly and fast service. We will definitely be back!
Kartika was excellent. Very pleasant and kind. Wings were tasty.
I have been dining at Swiss Chalet every chance I get for years now as it is almost 2 hours away from where I live. The food is always delicious and piping hot. And the waiter/ waitress is always so friendly and makes the experience that much more enjoyable. Last week our waitress was HARMAN and she was just lovely. I look forward to my next visit!
Swiss Chalet food was absolutely awesome. The staff are super friendly and very accommodating.
jackie, working through aftermath of fiona.. no power herself, was a bright light in our day.. full of enthusiasm.. big smile.. lovely! inspiring. these are the humans that make the world good. thank you xo
Loved the food and the service. We had a nice server named Karlbika who was genuine and nice.
Karthika was an amazing waitress ..
Was at swiss chalet last night and got the best waitress, she was super kind super attentive and was definitely someone who I would go there and would love to be served by again, Kartbika thanks so much for a great experience
Very nice server Kartbika, big smile food was yummy and well presented. Thank you Swiss Chalet
My Mom and I had a great tasty lunch today! Many Thanks to our servers Karthika and David!!
Service was great but food not as hoped.
I love there chicken dinners i get them with the coupons because without coupon it is rather pricey..loving there roast beef right now
Awesome! Kaitbika
Great job! Map hive
Had the Quarter Chicken Dinner. It was delicious as usual.
Great food, service was lovely, always appreciate a smile. Prices are reasonable.
Thank you to Tara! Awesome service, delicious food!
Overpriced and overcooked terrible tasting food. The junk food fine dine experience
How can you go wrong ? Everything is exceptional, food, service and interior.
Harman: Pleasant and excellent service. Knows a thing or two about the internet as well!!! and taught me
Was very often at Swiss Chalet, I never had bad experience
Great service, good food.
Love Swiss Chalet.
Harman was our server, very friendly, checked on us to make sure all was ok, very quick and served with confidence. Great experience!
Tara was absolutely amazing so kind and patient, may have made me gain 5lbs but was so worth it :)
food and drive thru service us great but prices are creeping up, making it less affordable as a daily lunch option.
Harman was fantastic! Very friendly and attentive :)
Great festive special and Fantastic service from Harman.
Thank you Jackie for the Best service
Excellent food and service !! Our server Chris was great.
One of the best desserts in town. Loved our server Harman. She was very polite and patent and make great recommendations.
Service could have been a little better waited longer than I would have preferred to have order taken
Our server Tara was fantastic. Very friendly!
Great service, the food was delicious and hot and was ready quickly. The menu has lots of festive holiday menu options this year. Our server Harman was fantastic, friendly, and helpful. Kid-friendliness: Great kids menu, with some games and colouring. The kids menu has lots of options, and each one has a customizable kids desert included. My daughter s favourite part though is that she can order a kids Shirley temple and that it comes with a cherry.
Excelent service by Karthika!!!! Thank you!
Great service from karthrika
Karthika was very pleasant and made our dining experience quite enjoyable. Her smile was beautiful!
Great staff (thanks to Destiny and Kartie) and the festive special was amazing as usual! Really enjoyed our meals.
Dietary restrictions: Gluten free options were available Kid-friendliness: Kids menu was updated regularly great options
Out catching up with friends . Great place to enjoy a meal.
Server was wonderful, very friendly. We really enjoyed the cozy atmosphere and affordable pricing. Food wasn t the greatest - our chicken was pretty dry. Enjoyed the stuffing though. Would return for a lunch or casual supper.
Harman provided excellent service.
Martina was a very nice waitress. Pleasant, attentive and sweet.
Not my favorite eatery, but ok
I had the pleasure of having good service in French from Destiny; it was very much appreciated! For his attitude and effort, I also give him 5*. Besides, here are two suggestions to the manager of the establishment: 1: Bilingual servers could welcome customers in both languages. Ex.: Good afternoon, good afternoon! The customer can therefore choose to be served in the language of their choice. 2. Why not wear a button saying Français / English, your choice, à votre chose!