The Factory Downtown in Charlottetown

189 Kent St, Charlottetown, PE C1A 1P1, Canada

★★★★☆
(289 reviews)
Categories: Restaurant Bar Night club

About

The Factory Downtown on Hunter’s Corner offers traditional pub classics and as well as some new favourites, like maritime style donairs, or our popular Nashville Hot Chicken Sandwich. There's a variety of draught on tap, or check out the fridge full of local craft beer tins! After dinner, the dance floor heats up with a mix of country and Top 40 with local, regional and national acts cycling through so it’s always fresh and exciting. The party keeps going into the late-night with local DJs playing a unique balance of the music you want to hear. Don't feel like dancing? Have a seat, hang out with friends, and enjoy some chill beats in the lower level. At The Factory Downtown, we stand on three pillars – Food, Friends & Fun!

Website
thefactorypei.com
Address
189 Kent St, Charlottetown, PE C1A 1P1, Canada
Plus Code
6VPF+XJ Charlottetown, Prince Edward Island, Canada
Time Zone
America/Halifax

Business Hours

Sunday
Closed
Monday
Closed
Tuesday
4 PM–12 AM
Wednesday
4 PM–12 AM
Thursday
4 PM–2 AM
Friday
4 PM–2 AM
Saturday
4 PM–2 AM

Services

Service options
Outdoor seating Kerbside pickup Delivery Takeaway Dine-in
Highlights
Great cocktails Live music Sport
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Coffee Happy-hour food Late-night food Small plates Spirits Vegetarian options Wine
Dining options
Lunch Dinner Catering Dessert Seating
Amenities
Bar on site Toilets Wi-Fi Wi-Fi
Atmosphere
Casual
Crowd
Family friendly Groups LGBTQ+ friendly
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
High chairs Kids' menu

Reviews

4.1
★★★★☆
289 reviews

Most Mentioned

pizza (17) price (13) beer (13) atmosphere (7) karaoke (6) afternoon (6) garlic fingers (5) pulled pork (4) nachos (4) thursday (4)
5 stars
144
4 stars
73
3 stars
42
2 stars
13
1 stars
17
★★★★★
October 24, 2024

All the staff will go out of their way for each & every customer if they can & everyone always feels welcome.

October 10, 2024

Terrible food. Terrible service. Went for Karaoke and the host is completely obnoxious and I literally watched as a bunch of people left saying it was a terrible experience with the karaoke host. Also its blatantly obvious he turns down the mics for certain people he doesn't like .

★★★★★
March 17, 2024

Excellent food, honestly an underrated pizza spot in my opinion. They have lovely food. The nightclub is also one of the best ones in Charlottetown, especially for those between the 19-30 age demographic. I have many fond memories here and the staff are always very professional and accommodating. Just an overall good vibe no matter what's going on. Highly recommend

★★★★★
October 30, 2023

Service is welcoming and friendly, had a great time there during my stay in Charlottetown

★★★★★
October 22, 2023

What were so appreciative that Matt had worked us in for a Birthday Party for 23. Our waitress was Emma. Such a delight and very quick with our drinks. We understood that the food would take sometime. We really didn’t wait that long as we were having a great time catching up with everyone. Emma was very curious and I,ve noticed that all the plates had been removed before billing. Very impressed with her service. I hope she has a long term job there. She was the best. We will return once again. Oh, and the food was great. Thanks again, Matt and Emma

★★★★★
August 16, 2021

Loved this place! Great atmosphere. Great service. Best garlic fingers ever! The meatza pizza was very yummy too.

★★★★★
September 6, 2020

Holly molly I LOVE this restaurant so much! Their happy hours with good deal of food were AMAZING!! I’m a sport fan and they have TVs everywhere (big plus) super nice to go there for my first day in PEI!! Def will go back again soon! (Love their quesadilla and fish and chips! Their beer was so cheap too!) big big recommend to everyone!!

★★★★★
February 29, 2020

Accidentally pointed to the Shawarma pizza while ordering a chicken Shawarma and so happy I did! I wasn't aware they came in pizza form and now it's my new favorite pizza! Staff is friendly and efficient, 100% satisfying!

★★
Local Guide
December 14, 2024

Vegetarian options: Not many veggie options Kid-friendliness: Not kid friendly Food : 1/5 |

★★★★★
October 21, 2024

A great place for karaoke on Thursday nights.

★★★★★
Local Guide
August 21, 2024

The waitress/server was very attentive.

★★★★★
Local Guide
August 21, 2024

We ate the best pizza in the world! Our waitress was super nice. It was really cheap! We had a great evening at The factory downtown! I loved it!

★★★★★
May 21, 2024

Great food and lots of great Hospitality from the Staff. Lots of fun. I highly recommend it to you all cheers. The Saturday Night music April 20 2024 by Videos on screen put on by the Factory pub is Awesome it the most fun I had in along time.

Local Guide
April 21, 2024

Good during the day. Opened a tab at night and they lost my credit card

★★★
Local Guide
March 21, 2024

Quiet, only about 25 people on a Friday night. No food, no service needed. Popped in to pick up 3 people.

March 21, 2024

Getting shoved to the ground by a bouncer is not my favourite thing to do on a Saturday night!

★★★★★
Local Guide
December 21, 2023

Good food, good service, comfortable atmosphere and fair price

★★★★★
Local Guide
December 21, 2023

Very very friendly staff, great atmosphere, and yummy food!

★★★★
Local Guide
December 21, 2023

Delivery was about 10 min late, wont complain, just a reminder for people who want to order delivery. Spaghetti sauce kinda tasted like canned sauce, which is fine I guess. Meatball tasted quite good actually.

December 21, 2023

Waiting 2.5 hours for delivery.. still no food. DO NOT ORDER ONLINE

★★★★★
Local Guide
December 21, 2023

Great place for a beer, better place to hangout with friends. Would recommend.

★★★★★
Local Guide
December 21, 2023

Fascinated place to entertain, especially karaoke every Thursday at 10 pm.

December 21, 2023

Pizza dried out not fit to eat, donair sauce looks like Matt and chad wacked one off in the dish

★★★
Local Guide
December 21, 2023

The vibe was great, the food was cold, the service was OK, and I had to chase people down for things which isnt cool. The wine was good though

★★★★★
Local Guide
December 21, 2023

Pizza and wing special is great value!! Awesome pizza.

★★★★
Local Guide
December 21, 2023

I always enjoy the food and friendly service, pulled pork sub is my new favorite it has bacon an onions

★★★★★
Local Guide
December 21, 2023

The bands make the difference

★★★★
Local Guide
December 21, 2023

Friendly staff and great pizza. A country bar in Charlottetown.

★★★★★
Local Guide
December 21, 2023

Nice food and thursday karaoke

★★★★★
Local Guide
December 21, 2023

Karaoke Thursday is Fantastic! Friday dancing was great! Awesome bar staff and Karaoke host Naomi was a fun host.

★★
Local Guide
December 21, 2022

Works pizza has average toppings on a good as jacks pizza crust with a not as good as dominos sauce. Was disappointing. I expected better knowing the factory was affiliated with hunters. Not in the same category at all. The website makes the pizza sound pretty good. Makes me question the rest of the menu.

★★★★
Local Guide
December 21, 2022

Not bad for a group dinner however we arrived for trivia...website said it was trivia night. We arrived...no trivia. Ah ok

★★
Local Guide
December 21, 2022

Unfortunately we didnt have a great experience. It took over an hour for the food to come and then it wasnt very good. There were homeless who made our visit unpleasant. Next time in town, we will try a different place.

★★★★★
Local Guide
December 21, 2022

Best Donair meat in town. Juicy, just the right amount of spice and huge serving. Sorry Jacks, wont be seeing you anymore.

December 21, 2022

The place to dance is regular.The problem is that they do not have a variety of drinks. On the other hand the music is quite boring. They are supposed to have two areas enabled, one for the taste of Canadians and another for international music. But really its not so. The DJ is very boring and repeats the songs.

★★★★★
Local Guide
December 21, 2022

Great night club. Had a blast

★★
December 21, 2022

Went with my wife on a date night tonight, just wanted to relax and eat some food and enjoy a night out, all was going well until my wife needed to use the washroom and a group of 5 guys came to my booth pushed me over and sat down.. i had no clue who they were and none of them spoke to me... one of the guys picked my food up off my plate and ate it on me.. it was the most insanely strange encounter with people I had ever been through. I asked the waitress if she could tell the people to leave as none of them would listen to me, she removed them, but when I mentioned one of them ate my food on me that I wasnt near done with all she said was sorry.. i braught it up to another employee and all they had to say was welcome to the factory.. absolutely ridiculous and I can say ill never go back thats for sure. I would like to note that the owner did compensate for what happened and he was just as baffled as I was, he was very nice and understanding and I also forgot to mention the food I did get to eat was very good.

December 21, 2021

Typically love The Factory, but tonight honestly has left me floored! I ordered pizza and garlic fingers. In the pizza description the sauce that was listed was Alfredo gravy. I was frustrated opening the pizza box to discover the pizza was topped heavily with BBQ sauce (something that we are unable to eat). I immediately contacted the factory and spoke with the manager. I was wanting to relay that we received the wrong order and how could the situation be rectified. I was not looking for a freebie rather then a new pizza issued. I was appalled by the level of unprofessionalism I was met with. The manager refused to validate what I was saying & proceeded to imply that I was lying .

★★★
Local Guide
December 21, 2021

Food was good but waited 45 mins for Nachos... that was not so good. Waitress was nice and friendly.

★★★
December 21, 2021

Good food but had to wait 30 minutes past the time they said my food would be ready...so, basically it took them 60 min to fulfill the order

★★★★★
Local Guide
December 21, 2021

Have been a couple times in the last few months, when I visit town from the west coast of the island. Friendly staff, lovely atmosphere, GREAT food. I swear, their pulled pork sub is to DIE for <3 Excited for my next trip in!

★★★★★
December 21, 2021

Great Food,Great Prices and awesome service!

Local Guide
December 21, 2021

Edit- Food is okay.. service is horrible.. waitress arguing about something his supervisor promised.. if its that stressful i think you should hire more staff.

★★★★★
Local Guide
December 21, 2021

good food

★★★★
December 21, 2021

What can I say, TACO TUESDAY! Tacos were good, waitress was excellent! Did not get too busy till later in the evening. Will definitely be going back. Note that their website states $3 Tacos start at 16:00 but dont actually start until 20:00. That said, show the waitress the website time of 16:00 and they will honor it.

★★★★★
December 21, 2021

Fantastic food and well priced everything felt home made right down to the tar tar sauce.

★★★★★
December 21, 2021

Delicious pizza and garlic fingers...open late and speedy delivery, we were traveling and were up late..was great to find them and enjoy a hot meal.

★★★★★
December 21, 2021

It is great

★★★★★
Local Guide
December 21, 2021

I ve come here quite a few times and now I come here quite frequently and I ve always had excellent service and the food has always been excellent as well I definitely recommend the factory as a place for tourists to try out when they are in Prince Edward Island also I want to add that all of the servers are very friendly and easy to get along with

★★★★
Local Guide
December 21, 2020

Wonderful Friday evening meal. Good service and great burger special.

★★★★★
Local Guide
December 21, 2020

Shawarma Pizza was delicious. Hearty Steak Sandwich. Cold beer. Great success!!

★★★★★
Local Guide
December 21, 2020

Great service. Will recommend to all my friends

★★★★★
December 21, 2020

Pizza was good. Might be the best garlic fingers in town. Service was top notch.

★★★★★
Local Guide
December 21, 2020

Awesome place & friendly staff

★★★★
December 21, 2020

Cold beer, great food, friendly staff, and an awesome atmosphere

★★★
December 21, 2020

People just come here for Tuesday night chicken wing special. Menu needs serious change. Place used to be good now just a waiting room until you get seated in Hunters.

★★★★
December 21, 2020

Courteous welcome, charming and helpful waitress. We had the Stacked Burger- it was a tower of flavour. Fries were hot, crisp and the potato flavor was definitely there, just a little too salty ( encourages people to drink) . Washroo.s are modern, fresh and clean. Not our style of place, but we were hungry, the door was open, the welcome was warm. Glad we went in, and would happily go back.

★★★★★
Local Guide
December 21, 2019

The pizza is absolutely unreal.

December 21, 2019

Not great service. Went for drinks this weekend with friends. It was a pay as you go kind of thing and our waitress seemed pretty distracted. All of us except for one gave her a small tip anyway. When that one friend tried to order drinks for the table the waitress said NO because she didn t get a tip from her! We were all shocked. We are not obligated to give a tip especially if the service was not upro par. Will not be going back.

★★★
Local Guide
December 21, 2019

They have to grounds of clubs though the music aint good

★★★★★
Local Guide
December 21, 2019

Garlic fingers were amazing as well as the donair. Will deffiently be going back.

★★★★★
Local Guide
December 21, 2019

Love the place

★★★★★
Local Guide
December 21, 2019

Great spot on a Saturday afternoon for their amazing Got Blues matinee!! Check them out!!

★★★★★
December 21, 2019

Good taste

★★★★★
December 21, 2019

Great service

★★★★
Local Guide
December 21, 2019

Fantastic food at a reasonable price. The pizza ingredients are really amazing and make every bite delicious.

★★★★
Local Guide
December 21, 2019

Really nice environment. Usually busy in the evenings.

★★★★
Local Guide
December 21, 2019

Good food at Good prices.

★★★★★
Local Guide
December 21, 2019

Went for burger love 2019 and it was good

★★★★★
Local Guide
December 21, 2019

Best burger and fries Ive had in a long time and for a great price. Super fast and friendly service too.

★★★
Local Guide
December 21, 2019

Food is okay...find it all tastes the same...good service...good prices

★★★★★
Local Guide
December 21, 2019

Good beer

★★★★★
Local Guide
December 21, 2019

Great place

★★★
December 21, 2019

Best place in Charlottetown

★★★★★
December 21, 2019

Always a wonderful atmosphere.

★★★★★
December 21, 2019

great place. clean bathrooms

★★★★
Local Guide
December 21, 2019

Excellent customer service; terrible nachos.

★★★★★
December 21, 2019

Blues jam woo hoo!!

★★★★★
December 21, 2019

Good beer

★★★★★
December 21, 2019

Great food great price big portion excellent customer service - must eat venue

★★★
Local Guide
December 21, 2019

I think the sound quality should improve

★★★
December 21, 2019

Packed environment , lax security , overpriced drinks

Local Guide
December 21, 2019

Was the worse experience ever

★★★★★
December 21, 2019

This is a great place to come and enjoy a beverage and a bite to eat in a very happy atmosphere. The staff are so customer service friendly and deserve a reward if excellence as a team oriented place of business I give this a 5 star rating

★★★★★
Local Guide
December 21, 2019

great service and atmosphere everytime we are there and the pizza yummy

★★★★
Local Guide
December 21, 2019

Half off wings on Tuesdays after 9pm

★★
Local Guide
December 21, 2019

Its a meh time

★★★★
Local Guide
December 21, 2019

Lots of characters ! LOL.

★★
Local Guide
December 21, 2019

Terrible food, so salty.

★★★
December 21, 2019

It was fine.

★★★★★
Local Guide
December 21, 2019

Good food big portions .. you gotta try it

★★★★★
Local Guide
December 21, 2019

Super choice!!... You can choose this place with your eyes closed, they have a wide menu for the whole family, (even for me who is allergic to many things). The seasoning is delicious in each dish, and the portions wow, you wont be hungry. Excellent music, no noise, pleasant for the whole family.

★★★★★
Local Guide
December 21, 2018

Nice place

Local Guide
December 21, 2018

Too bad its closed during the day and lunchtime. Very popular place with work crew. Really miss it being open. Food is delicious.

★★★★★
December 21, 2018

My favorite Blues Jam happens every Saturday afternoon. The staff is amazing and the food is very reasonable and generously served

★★★★★
December 21, 2018

Great way to spend a Saturday afternoon

★★★★
Local Guide
December 21, 2018

Great half price Ceasers on saturday afternoon, all different types of nachos- especially the wood chip ones and the French toast with Jim Bean soaked apples are to die for!!

★★★★★
Local Guide
December 21, 2018

Great staff make you feel welcome there

★★★★★
Local Guide
December 21, 2018

If you like country and loud you will love the place keep in mind it is more for the younger generation

★★★★★
December 21, 2018

Rockin Country Fun.

★★★★
Local Guide
December 21, 2018

Great service. The food is good and the beers are huge!

★★★
Local Guide
December 21, 2018

Food wasnt great

★★★★★
Local Guide
December 21, 2018

Great music and the beer keeps flowing!

★★★★★
Local Guide
December 21, 2018

Excellany

★★
Local Guide
December 21, 2018

Nothing special. I didnt like the juice I bought (orange juice). Beer are served in a big cups that probably could get hot instead to keep cold.

★★★★★
December 21, 2018

Best pizzas in Charlottetown

★★★★
Local Guide
December 21, 2018

Great service! Oven subs are delicious! You will be full after eating one!

★★★★★
Local Guide
December 21, 2018

love the new menu

★★★★★
Local Guide
December 21, 2018

Great atmosphere and service and the best pizza Ive had in probably a couple of years.

★★★★
Local Guide
December 21, 2018

Had their new Donair worth the trip.

★★★★★
Local Guide
December 21, 2018

Amazing entertainment every Saturday afternoon. Good beers and food!

★★★★
December 21, 2018

Quilty food and atmosphere good

December 21, 2018

The customer service here is awful. The live music is amazing, but the manager of the restaurant is rude and yelled at a group of customers.

★★★★★
Local Guide
December 21, 2018

Food was awesome, definitely do not leave hungry!

★★★★★
Local Guide
December 21, 2018

Best place to go for some beers or dancing in Charlottetown!

★★★★★
Local Guide
December 21, 2017

Good

★★★
Local Guide
December 21, 2017

My food was good although greasy. Multiple parts of my friends meal were wrong. And they only discounted her half a meal for it.

★★★★★
Local Guide
December 21, 2017

The steak and fries I has were perfect

★★★★
Local Guide
December 21, 2017

Really fun place on the weekend

★★★
Local Guide
December 21, 2017

Never been there to eat but worked there!

★★★★
Local Guide
December 21, 2017

We got world class service at the beginning of our meal and then pretty good service throughout.

★★
Local Guide
December 21, 2017

They stop offering debit payment after 11, which is not very smart and very inconvenient.

★★★★★
Local Guide
December 21, 2017

Always a good time!

★★★★★
Local Guide
December 21, 2017

Good place to eat and get drunk.