Benny&Co. Châteauguay in Châteauguay
99 Boulevard Saint Jean Baptiste, Châteauguay, Quebec J6J 3H9, Canada
About
Benny&Co. excelle dans le poulet rôti. Nourri au grain et sans hormones, il est rôti selon une technique exclusive de cuisson lente. Venez essayer nos côtes levées, poutines et délicieux sandwichs en salle à manger ou passez une commande pour livraison! Le restaurant parfait pour des soupers en famille, des 5 à 7 et toute autre occasion. Des options santé, sans gluten et végétariennes sont aussi disponibles. // We excel in rotisserie chicken. Our grain-fed chicken is raised without hormones and is roasted according to an exclusive slow cooking technique. Try our ribs, poutines and our delicious sandwiches. We support local producers by buying more than 90% of our products in Canada. Healthy, gluten-free and vegetarian options available.
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Ordered a club for 2 . Got home bit into a 2 inch chicken bone in my sandwich. Very disappointed in my food
Food was cold, changed fries for onion rings and paid the difference to only get 5 onion rings, mayo was really thick, was given gravy and nothing to dip in it, forgot my cherry sauce, then had to go back to get my forgotten drink, wasn't told there was a $2 charge each club for white meat when ordering, was just asked if I wanted white or dark meat. No coleslaw, no pickle was definitely extremely disappointed for the amount of food I got for $50.
We were greeted by an employee with a clear frown as we placed our order. After a 20-minute wait for two chicken poutines and a chef’s choice meal, the food arrived cold. Despite the restaurant being quiet, the staff seemed disengaged, and no one approached us to check if everything was okay or if we needed anything. I was really happy to have a Benny and Co in Châteauguay, but this experience fell short compared to other locations. I might as well drive the extra five minutes to Mercier for an all around better experience.
Manager goes out of her way to help in friendly manner .the food came fast and fresh.clean and spacious sitting area with tables and booths surrounded by large glass windows. A tv was there for entertainment
Next rotisserie chicken by far. St-Hubert may have the better sauce, but the chicken here is the best.
Service and quality was great when they first opened. However last 3 experiences were a real disappointment. One time, the sauce was very liquid with lumps, as if they reached the bottom of the saucepan and added a little extra water to finish the bottom of the sauce. 2nd last to last experience, I ordered a take-out for 17:00 and got my duo at 17:22. Walk-ins were served faster than me. When I talked to the manager, she was like, "stuff happens"... Last time, the chicken breast was dry to the point that I threw it away. I had better service from Benny when it was the Mercier outlet that served Châteauguay. Never going patronize the Châteauguay outlet again.
I wanted to eat a good chicken and I wasn't disappointed. Great and fast service, and I liked the atmosphere of this restaurant with big screens.
The only thing we would like to point is an employee who has long curly hair nice young look but terribly for restaurant service giving sloppy, uncare and unhealthy aspect even missing a hair net mandatory for restaurant regulations. Please correct this even if he is not in the kitchen.
I am aware that the Customer service is not poor in 2023 But to THIS Benny Mme Mathilde offers a superb experience Professional Competent Funny just wow
Order online 1 hour in advance and have to wait in branch more than 45 minutes after the scheduled time
Great service, my online order was ready when I arrived and nothing was missing. Im from Beauharnois and I go to this branch now when I want to eat Benny.
A little lack of table service. Next time I will give the tip if I have service after the meal.
The service is excellent, but its not great cuisine!
Ordered to be prepared at 6 p.m. more than an hour in advance and we still have to wait more than 30 minutes at the branch for it to be ready.
The food is very good, freshly prepared food, hot and not at all dry. The service was impeccable, I dont often go to a Benny&Co, so I needed time to look at the menu and the young girl gave me patience and even helped me select my meal. Very well received. The atmosphere was calm, as I was after rush hour. The restaurant itself is very clean, there are few restaurants in this city as well presented and visually clean. I took a meal to bring and had everything I needed to eat and even two jars of sauces! Parking: Accessible parking, with a rather average number of spaces.
Excellent chicken
Best chicken in town!
I often order through the website for delivery. This branch is still missing an item. Once it was one of my two pieces of pie (I ordered two meals and two pieces of pie) The other time the extra poutine was forgotten. And this time, we didnt put the cheese in a box for my extra poutine. They should check before letting the delivery guy leave with the boxes.
Good quick and easy.
I order 3 times a week and spend $45,×3 very good the fantastic chicken cooking on the phone courtesy exchanges with the staff goes well Alain thank you
Fast delivery, club sandwich was good.
Very good and good service
Alright
At the restaurant, but to bring it, I had to wait 20 minutes for a poutine, one girl was working while two others were taking a break (at dinner time, 5am), I found it ordinary. Well done to the one (very dark short hair with two little pigtails) who did everything!
I have been ordering from Benny via their website for a long time and almost every week at the office. I always write in the note to the delivery person that delivery must be made to the side of the building. The note is indeed printed on the invoice... I see it when I receive my order. Last week, the delivery man mentioned that it was necessary to indicate to go through the courtyard... Okay... side of the building is perhaps not clear to everyone. Im ordering again this week and Im adding to my usual note that you have to go through the yard. The same delivery guy shows up at the front and complains to the lady at reception that he doesnt have time to waste! In short, its not my fault if their delivery person doesnt take the time to read the notes. This was the last time I ordered from Bennys.
A little impromptu lunch, I had the taste of a club and I went that way. First time at this branch and I liked it. The girl at the checkout was smiling. My meal arrived quickly and everything was hot. Nothing to complain about, it was great!
Clean restaurant. Good service Wheelchair accessibility: Yes
I am disappointed I ordered a chicken burger saying the salad is great and the club sandwich was cold the waitress very mixed at the checkout usually never disappointed
First time, I was surprised. Alright. Cheesy for chicken but very good.
I must congratulate Marie-soleil for her great dedication, despite the lack of staff, she managed this like a pro, very good service and speed wow, thank you also to the others, who of course complete this beautiful complicity! Well done!
Nice surprise. Order at the counter and service at the table. As always Benny & Co the meals are delicious. Very clean restaurant and warm welcome.
The best Benny of all Bennys.
Really great with the bar and table service
Excellent customer service. The young girl was super nice, smiling and gave us very good service. We went 30 minutes before closing and everything was really good. It didnt feel like it was closing time. Thank you
Beautiful place to eat nice well prepared chicken Wheelchair accessibility: Yes Food : 5/5 |
Chicken is good ,not enough fries
Everything was perfect and the staff were very friendly.
Very good service and good food!
Always a good experience!
Excellent service with very pretty girls serving their customers.
Fast and courteous service. Now my new favorite benny
Amazing ambiance and fast service
Excellent service, impeccable food.
Superb portion and great taste better than St Hubert and never a mistake ordering and always ready and hot when picked up
Very good
Great service I had exceptions (because of gluten-free) everything was well explained on the boxes For 14 people and no errors Congratulations to the team Everything was perfect and hot We re definitely going to have another party And recommended to your home in Chateauguay THANKS
Very fast service
Once again after avour called for an incomplete order 10 days ago, I was told that a $13 credit will be listed with my dectel # and my name. I show up this evening and magically, nothing is listed. Too bad last chance. Never again. And the previous message mentions send us a copy of your invoice. Wow what service. Ciao, you will lose so many customers with a service like this; we are better served in Khanawake!!!
Fast delivery
Good Parking: Ver fine Food : 4/5 |
OK
Super food , moneys worth, nice restaurant, great portions
Not my favorite but the wife loves the crinkle fries. Thats why it not my favorite.
I like to write reviews when I am satisfied with the product or service reviewed. This is not that kind of exercise. Yesterday we ordered from the new Benny & Co a few blocks from our house. We were a little surprised by the high prices and even more so by the tipping feature instead of a delivery fee, but these issues would have been forgotten if the food had been what we expected. Unfortunately, this was not the case. My chicken thigh turned out to be a breast and was dry as dust. My husbands club sandwich was as cold as if it had come from the fridge. Even our fries werent hot at all. (And since we only live a few minutes from the restaurant, I dont think its a matter of travel time allowing the food to cool.) Overall, it was a real disappointment and we will not go back.
We had excellent service. Thanks to the team
Liked it...very clean..good service.
Its been years since weve been to a Benny & Co... It was delicious! The food was hot and well portioned.
Fast and courteous service. Good chicken poutine. The sauce is not too liquid and remains on top. Im going to go back
The food and layout of the place is great
We had the chicken poutine (white meat) and it was very good, the small portion is enough for 1-2 people. The cashier was very kind and efficient
excellent service by veronique! good food
The Benny white meat poutine I ate today was incredible
New and clean
Good service.
I just cant believe that when we eat in the dining room that our meal is not served on a plate. Well no, thats just something to put on a tray. Even in a cafeteria its not sacred directly on the tray. Where is the customer service and customer experience? Where is he? Well, hes not here. I lifted the small paper at the bottom of the tray, ouache dust and small hairs remained under my finger, a single line, I cant even imagine the size of the tray, OUACHE. Its not hygienic. Going there for food hygiene we would have to take note of the order to bring so we can have our food in small cardboard dishes. This is not the first restaurant where I have eaten indoors and I have always eaten from a plate in others. It was my first visit today to your address and you can believe me it was the last.
No one at reception when we arrived. After 5 minutes, someone appeared. Courteous service and very tender chicken. We will return.
Very good chicken and fries. Served very hot.
For dinner, we were very well served by Marie-Soleil, Mccallay and Charles Emanuelle. Excellent service, very good food and good atmosphere. Mireille & Christian (TABLE 1) in Chateauguay
Not as generous as the Benny in Mercier (in terms of quantity of fries)
Best chicken in town
Same good taste that we are used to but the portions were very small. Very few fries and very little chicken in my club sandwich.. I dont plan to return to this branch....
Food is good service a bit slow. Sauce is a little too strong. Vegetarian options: Not a good place for vegetarians, vegans, etc.
No table service, but fast service.
Good hot and generous food.
Super clean, courteous staff Excellent food
I called for a club sandwich To be sure not to wait since it was a bit of a hurry Arrive at the restaurant I waited 45 minutes, then asked the cashier why it took so long this evening, the staff then realized that there was lunch ready in the stove There were 3 of us waiting like that! Come on!! Wake up!! Do I need to point out that my child was not so handsome after all this time at our house!?
Good place for a family dinner, Pleasant nothing more. Parking: Well-arranged parking near the main gate
excellent food Wheelchair accessibility: yes accessible
I prefer to go to mercies the portions are better for the price
Always well cooked, quick service Parking: 12cars
On a Thursday 12:30 order at the car received in 2 minutes everything was hot and the portion generous in addition to the courteous service nothing to complain about
Exceptional food hot food delivery courteous deliveryman thank you
Endless service
Beautiful place
Great courteous service. There is table service, no need to even pick up our tray at the end of the meal because they are the ones who clear it. and what about the chicken super cooked tender, the fries crispy. Simply perfect
One of the best chicken places around. Even the dipping sauce was Amazing. Parking: Lots Food : 5/5 |
