Restaurant et bar St-Hubert in Châteauguay

Definitely the worst restaurant in Châteauguay. One wonders how they are still open... 3 hours of waiting for chicken, 0 courteous service and cold plate... The last 3 times I ate at this St-Hubert, it was VERY disappointing. Always long waiting time and cold food. Ill go to another St-Hubert or Bennys across the street from now on... NEVER AGAIN!

We have the meal, the party plate with the tourtière. Very good service!!

It was so disappointing for such a well-known chain, we were served sparsely, everyone was served one after the other, forgetfulness and whats more, we were served a St Hubert poutine that I wanted to taste and very disappointing, received cold and we were new at the table two cold poutine and a cold hot chicken I can tell you that it was disgusting I didnt even eat and whats more our waitress disappeared for at least 15 minutes no service and no check to see if everything was ok on top of that they abstained with me I will never return to this place Very bad experience and whats more we started to be served 1h30 later NOT STRONG I would have understood if there had been a lot of people but no the restaurant wasnt even full the other waitresses were taking care of their customers

New order* food was late 45 mins cold and missing my drink and salad god damn you didnt fix anything***Where do i start, this is the 2nd time i order st hubert and i get food poisoning. I ate nothing but the chicken and frys, the order came quick but the chicken was dry and looked like it was left under the heat lamp all day. This is why i got food poisoning. Toss chicken that hasnt been sold and left under the heatlamp for hours. Never ordering again and i used to order often. Kitchen manager is not doing their job

Cold meal and very long wait of over two hours

Less and less pleasant, too expensive for smaller portions, noisy, decent service

Lousy delivery service, $35 to wait an hour!!! And surprise!!! They forgot to put the fries!!!! Rot

So expensive for just chicken!!! And for the Desserts...the chomeur pudding.....totally not edible. Dry !!! despite the ice cream served with it. $7 and more, just for a small portion.... It was THE last time I was going to choose this restaurant. Very very disappointing!

Great meal, pleasant waitress served us. We had a minor issue with my wifes meal, and they made everything right.

Nice restaurant. Excellent service. Thanks for a great meal.

Julie is without a doubt the reason why I continue to frequent St-Hubert, especially the bar section. His service is simply exceptional! She is always welcoming, smiling, and attentive to the smallest details. Julie takes the time to make sure each guest feels special and well taken care of. Thanks to his dedication and professionalism, each visit becomes a memorable experience. Thanks Julie

Its TOO expensive for a family of 4, $160 for 2 breasts, 1 leg and 3 chicken fillets on Table dHôte. Its official, it was the last time.

Nice friendly place Kid-friendliness: Yes

excellent service very friendly staff delicious food

Service super long

Fried chicken over fried and fried potatoes no taste. I figured they fried them too long.

Ordered 2 hours ago and still waiting. I called half an hour ago to follow up and I was told it was on its way. This is by far the worst St Hubert ever.

Beautiful place! Own! And good service from Julie at the bar! THANKS!

Food was great. Waitress rarely checked in to see if we needed drinks though. Only had two drinks over the course of the meal and couldve had 4-5 easily.

Very good drive-thru service! I go there a few times and I am always well served, recently I went there and was served by a young man. Great customer service, respectful and more than polite! It feels good to have good service, it s rare we even praised his great service!!

It takes 1 hour 30 minutes that I called and I called for delivery by 6 p.m., it hasnt even arrived yet, bad service, I will never come and order from your restaurant. Already the first woman who answered me sent me on the phone. I called at 4:45 No pace

Arrive at 7 p.m. We still havent been served until 8 p.m. and put other customers before us Needless to say we left

Waiting 1 1/2 hours for delivery 1.2 km from the restaurant.

I ordered online for dinner and I picked up my order It wasnt fresh and we cant eat it I calles to customer servise and they said we call you back but they never call me back.

Very good experience

Its been many moons since Ive been to a St-Hubert and Im satisfied. The waitress was impeccable and I liked the round booths.

Make sure you double check the food they give you during take out and/or delivery. Missing items seem to be a common theme with this restaurant. The best they can do, once its delivered or you are home is credit the item, not refund, so you are stuck ordering with them again to sort of get your money back.

Piri piri Chicken Breast as delicious as ever

Horrible service so slow

The young lady at the pickup counter was doing an excellent job taking orders from customers in the drive thru and in store , with a smile and positive attitude. I m very pleased with the service and impressed with how fast the food came

It takes two hours for one dish

We were delighted to be served by Juliette, what a fantastic person with an inviting smile and respectful conversation and who advised us on a choice of wine and an idea for this treat, truly a superb evening, Lucie I was accompanied by my little sister Line, thank you again

Not worth the money anymore

Very poor service that evening and served when everyone at my table had already finished, cold too.. I called and was supposed to call me back but no news. I have often done business with St-Hubert but in other places but this one discouraged me and so did my family who was with me.

Meal arrives lukewarm and beer fat and bill arrives with the machine to pay, meaning youre done leaving

Awesome service and good food

We had reservations for 16 people for a Saturday lunchtime. The staff decided to serve large groups who had not reserved. Order errors, long service, dry food, starters after main courses.... Do I need to add more? St-Hubert is now and unfortunately the worst quality-price choice in Quebec...

Where do I start. We ordered the chicken burgers. Buns burnt chicken dry, french fries cold. As a matter of fact my whole dinner was cold. My son ordered chicken breast, he couldnt finish it, didnt like it. It looked like the meat near the bone wasnt cooked fully. The room used was for a party. It took 1 1/2 to 2 hours to get our meal. They knew there was a party that day. I cant blame the servers. The full responsibility was to the kitchen staff and how things are prepared on time and delivered hot, even lukewarm would have been better than cold.

Wow! What a welcome and great quality food!!!

What an experience, a comforting meal, everything we ask for from Saint Hubert, super smiling staff 11/10

12/10

Really good, fast and courteous service

Wow our waitress Vicky was awesome

Great service from Vicky!

Great experience. Our waitress Juliette was friendly and very attentive!

Waitress was friendly and courteous and service was excellent! Parking: lots of space if you come before 6pm Food : 4/5 |

Very pleasant and our waitress was great!

Super good not too long a wait for a Saturday evening the service Wow Alex D attentive and super nice always with a smile

Today 1:15 wait before just receiving my coleslaw, customers arrived after we were served and already dessert and the response from the waitress chu new sorry several times as I put pressure for my plate no vegetables despite listed on the menu but filled half of my plate with fries Extremely disappointed

I never got an answer from them when I asked why I no longer had a number, I m still waiting for my answer Sophia

Ive been waiting 70 min for My order Its ridiculous The food is going to be soggy!!! Service : 1/5

Good atmosphere Kid-friendliness: Lots of meals for kids

Always great service and quality food. The best chicken!

The manager Marie-Soleil is an outstanding manager with exceptional service!

Excellent service and great food!!

Despite the crowds on Valentines Day evening, I was served really well by Vicky and the food was excellent. THANKS!!! I had a really nice evening

Excellent service from our waitress Camilie. Very dynamic and smiling

Excellent service from Camilie, she cares about her customers needs, knows her menu and makes good recommendations

Parking: Très grand stationnement sur place Kid-friendliness: Salle de jeux Wheelchair accessibility: Sur un niveau avec rampe

Food was cold even coffee.

Great service, generous quantity, a good St-Hubert restaurant!

The best meal to offer my wife on a Sunday evening. Thank you Saint-Hubert

I am most frustrated. I like to order different meals. Oops, problem..... only thigh, breast and sides raised at Mercier. There is nothing else in Mercier. The Chateauguay restaurant no longer delivers to Mercier since there is an Express restaurant. Even if Mercier doesnt offer what you want to order. Not great customer service. This evening, I decide to order half a rib from Mercier and well, they are out of stock. It s a lack of service at the highest level. Ive ordered from Bennys in Mercier more than once. I believe that if your restaurant does not offer what you want to order, the Chateauguay restaurant, which by the way delivered to Mercier before, should deliver to us. Saint-Hubert will, in my opinion, lose a lot of customers.

Wow! What can I say other than wow! Superb staff, every time we go there we are never disappointed!

Excellent service by our hostess Anouk. Parking: GOOD

Lunch meal very good. Temperature and appearance. Very fast service. Vegetarian options: Vegetarian meals on the menu. Kid-friendliness: Games room.

Thank you Jade for your kindness and excellent service.

Good is good, but prices have really gone up since the pandemic. $25 for a sandwich... Service was professional. Food

I go to St Hubert around 4 p.m. There are maybe two customers in the bar area. I order an aperitif. I ask for an entry. I order the main meal. Its very long. He comes to see me and tells me that it will take another 6 minutes. OK, no problem,.. He comes back with just my chicken and tells me the fries will arrive in a few minutes. I found it special since the time was long... I informed the waiter that I had just spent $19 for a glass of wine... that I ordered a starter for $7 or more and then I not even my entire meal He brings me a big plate of fries that could have served two people. It s nice but I wasted it for nothing! I ordered coffee dessert, the cold pudding chômeur poorly reheated. I didnt mind... the server took off 15% which I found acceptable. I prefer St Hubert to Candiac. Also, why did you remove all the starter choices that were previously in the table d hôte? It s very, very unfortunate!

Excellent service at the bar, I was offered dishes on the slate and it was delicious and quick!

Very good meal. THANKS Parking: Lots of space

I ve been coming here for quite some time but today is the last time, regardless of how much my daughter loves the poutine. I practically come here always for the same thing, poutine and mozza sticks. Today I ordered and paid online while I was 30 minutes away, to avoid wait time. I got here 10 minutes past my time, and guess what they could not find my receipt and my food is not ready. Been here 15 minutes, enough said!!

Exceptional service from Chantal Thursday lunchtime!!

Great service from Caroline Dumas, always well received by this employee! Attentive and efficient ;)

Parking: Super bien

We arrived at 2:30 p.m., no one at reception We waited still no one Quite ordinary

Made an order tonight for dry chicken thighs Really disappointed for the price

Excellent service !!!

Marie-Christines service was incredible! We didnt miss anything and the food/drink was very good.

Excellent service from Lili-Rose. Restaurant to redo!!!

Decent and professional service. Some services are more dependent on the waiters/waitresses, but generally pleasant and professional. Present your discount coupons BEFORE employees print the invoice, otherwise they will not want to take your coupons.

Fast service, hot food and good value for money, I recommend it for celebrating with friends.

Excellent service, top quality food :)

Very ordinary for the price I think! The table dhôte is not very profitable in my opinion, the BBQ sauce was diluted, too liquid and not very tasty, the coleslaw seemed old, the small glass of sangria at $12 which seemed to be just right rosé wine with ice The only thing that was really good was the chicken! Oh and the strawberry shortcake! But the whole thing was honestly not worth $65 for one person!

Very good service, very good quality, I had a great time!!! Thank you so much

Im doing it again this St-hubert, I have very good service and the chicken is always well cooked!

Very good service! Clean place, hot meals. The staff are very enthusiastic... to visit!

Very good cream of chicken soup and very well prepared chicken wings. Service attentive to our requests.

Parking: Beaucoup Food

Great food, great service, coming again!

The food was very bad, the hamburgers were watered down, it also took more than an hour and forty-five minutes or so for the food to arrive and also that they charge a lot, they say that delivery is free, but they add up for each thing that one buys raise the price is too much.And just for three hamburgers, two soups, and a poutine, I paid more than one hundred and five dollars.

excellent service

St Hubert always good there werent many people, the waiter was very nice and smiling, its always nice to go back Yes the price is high but hey its everywhere.

Very poor service at pick-up. Lack of cordiality from staff. I ordered through the app and my order was ready more than 20 minutes after the time announced by the app. 0 information from staff. Im not going back anymore.

Very long wait, wrong order and chicken old and dry, extremely expensive considering all the disappointments.

Waited more then 1 hour at drive through

Great experience! I recommend St Hubert Chateauguay for the service and the food!

Everything was very good the only one If I didnt see in my soup there was a piece back Parking: Lots of room

I normally like St-Hubert but the service at this restaurant is extremely slow. Both in the dining room and during delivery. They also recently canceled a delivery for me at 8:45 p.m. after an hour and a half of waiting! Difficult to recommend.

Made it as expensive to eat chicken as to eat fine cuisine

I had a late lunch while working, the food was nice and hot and scrumptious! Service was impeccable and the atmosphere was really nice.... You Rule!

Had an awful experience tonight when I placed an order through uber eats. They refused to make the order and didn t cancel it on their end. So 5 different uber drivers tried to pick up the order only to be turned away. The last driver said this has happened at this restaurant before. Absolutely appalling to waste the time of uber eats employees and to leave a customer waiting 1.5 hours for an order that they refused to make. Never coming here again. Edit: I explained the situation in an email via the address that was provided and all I got back was a copy/pasted template. They didn t address any of my concerns and used a cop-out excuse that sometimes situations beyond our control occur. Bizarre antics from everyone involved and their customer support is non-existent. AI could do a better job.

Tees good service and generous portion And the exemplary service

Welcoming, clean and professional restaurant! Smiling waitress, attentive to our complaints and proactive! Thank you for this beautiful and good time!

First time in Canada, first meal taken at St Hubert. Nothing to complain about, everything was very good, from the food chosen, to the drinks, including the kindness of our waitress (Chantale). The restaurant is large and clean. Little extra, my son loved having something to draw while waiting for his dish and that it was served in a model car! We had a good time there I recommend!

It was good (when I ate it of course) but the prices are increasing like everywhere else.

Dinner with my daughter, impeccable service, didnt wait for anything, the very attentive waitress THANKS

Really bad experience, it is unacceptable and inconceivable to pay for a meal when the salad looks like this. Under no circumstances would I allow myself to eat limp, rotten brown salad like what was put on my plate, so where does a fairly well-known restaurant like this allow us to confidently provide us with unedible food? . I am sincerely sorry but there is a big lack of professionalism because no one here would agree to pay for a meal that is heartbreaking. Unfortunately this is the last time I will order from this restaurant. THANKS!

Wheelchair accessibility: Available ramp and door button Food

Very poor customer service. They didnt know how to live up to it.

I loved my experience. Thanks to the whole team.

Bad experience people doesn t care really Had proof with this picture never come back never be able to explain what I found out disgusting

We ate at the dining room and Juliette was amazing

The experience is incredible

I ordered a roasters choice, but upon receiving my box I asked what the $8.70 promotion was that I had quickly seen on the poster while driving. The employee told me it was for the thigh. I find it sad that this promotion is not offered to the customer who orders a roasters choice because 1- I prefer the thigh to the breast and 2- even if I preferred the breast, it is offered with an extra $2 or $10.70 vs. $11.25 for the roasters choice. So in all cases, the customer benefits from taking advantage of this promotion and I do not understand why during the duration of this promotion the restaurant continues to offer the choice of roaster which is more dear to them in all cases.

Loyal to the brand

Restaurant to recommend without hesitation. Very good value for money, impeccable service...

Extremely slow drive-thru service. When we tell you that it wont be long... it will be very long!

Great restaurant but ridiculously slow drive-thru service 30 minutes to be served at the drive-thru doesnt make sense I went there at 4 p.m.!

You you can count on St.Hub. Best bang for your buck.

Worst service ever from macha. We got our utensils 10 minutes after having the cabbage. We had to get up and ask the hostess for the credits. Our drinks arrived several minutes apart. She comes to warn that he no longer has Hendrick when we never ordered Hendrick but Jameson. We werent asked if we wanted any other cabbage. We had to get up to ask for another drink and the waiting time. We were never informed that there was a group and after waiting 50 minutes for our plates (we had been there for 1h10 minutes) we decided to leave and pay for our drinks. The waitress doesnt even ask why and doesnt apologize for the situation. Big lack of respect.

Very very long wait time this evening. Very poor service from the waitress Macha. After almost an hour and a half of waiting we decided to leave. The waitress only came to see us once for our drinks. Many items not available such as looted potatoes and we were only notified after an hour and a half. Also no apology from the waitress. Very very disappointing do not recommend this place at all.

I find this very ordinary I went twice for a pick-up both times the chicken was overcooked dry Im talking about the chicken thighs

It was pretty nice! The waitress was extremely sympathetic and was overall a very nice lady. The food was also very delicious, like the saying The first bite tastes like Heaven, the second takes you to Heaven I didnt expect this restaurant to be fancy. Since the menu, the interior, the decor and some dishes are pretty sophisticated i can say that is is technically a fancy restaurant. Overral? 9.8/10 (10/10 rounded!!) 5 stars!

Very good service, the food was excellent! Our server, Alex, was very attentive and gave us great service.

Very beautiful St-Hubert! The service was excellent, thanks to Alex for the service!

Just remember a basic thing: the person who seats the world should offer the best choice of table for the customers who come in and ask if the customer is satisfied. She should normally avoid being unpleasant when the question is asked; why are you giving me a table at the back of the restaurant when the restaurant is empty!!!!! The excuse according to this employee (a young blonde woman with a thin build) is that the tables are dirty and not ready....... all the tables in the restaurant were dirty?????? This person was dishonest. And her excuse was bogus... she placed us in the worst table in the restaurant for nothing...... I dont want to accuse all the staff, the majority of whom are pleasant and do a good job. But the reception staff is essential!