Restaurant Boustan in Châteauguay
246 Boulevard d'Anjou, Châteauguay, Quebec J6K 1C5, Canada
About
Fast casual restaurant, true Lebanese taste with modern local twist. Your first visit will be the first of many. Let your senses guide you to the delectable flavors of the Mediterranean. Only at Boustan will you feel as though you are eating homemade Lebanese food- accessible, convenient and nutritious.
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I love that we have a Boustan. I crave it weekly. But price stops me from going. Its great if you have company to order from here, but if u get the wrong person preparing your takeout it could be a less enjoyable experience for the money it costs. There is a high turnover of employees I noticed, never get the same person serving me, and the portions change depending who serves you. I understand. Sometimes its great, sometimes you don’t get alot of meat for $20. The beef Shawarma option sometimes has too much salt that you cannot eat it. It is sometimes too dry when it has too much salt. Less salt more juicy. I never returned it and had to throw it twice but its happened many times now over 2 years, as it was impossible to eat, like a handful of salt accidentally fell into my plate, just impossible to eat. I keep trying it, because I like it but I never know if it has too much salt in it until I get home. Any other place I would never order again. No other restaurant has this issue with salt dosing. Less salt in the beef would be better to avoid this problem or fixed dosage per pounds of meat. The dressings are good that you don’t need salt. Smokers usually add more salt when they cook because they can’t taste as well its a fact. It’s always good to have a fixed amount for the recipe for this reason. The chicken is good doesn’t have this issue as I buy one of each everytime. I enjoy the spices in the meat and don’t care about salt. Everything is usually fresh. The potatoes are great and sweet, coleslaw salads great, rice, dressing and hummus. The garlic sauce on the side has made me ill a few times so I avoid it it might have raw garlic, but it is good if you can eat it. Its the inside of the garlic core that makes ppl have GERDS. Dry garlic is safer. I did get a migraine after eating the beef this time around from the salt, but I hope they are not adding MSG now, because I am completely intolerant. It lasted 3 days. I hope not. It is a bit expensive for takeout. If they offered at least 2 pita breads for the price it would feel more complete. I always have to have extra at home. Or $10-$12 lunch specials same size, instead of $16.99 for limited time. I would go more often in the week if they did this for sure. They offer a catering menu that looks interesting. I might consider it for an upcoming birthday. I still enjoy it so I recommend it. Stick to chicken if you are unsure. Or ask.
AMAZING SERVICE AND FOOD I WOULD LOVE THE OWNER FOR THE RECIPE
Boustan always has good food , but this location is always disappointing everytime I patronize this location I regret it , will never come here again . Any bowl you get wether it’s the Junior bowl , the regular bowl , the falafel bowl they always want to argue with you for a pita that is suppose to come with the bowl . I’ve been to the lasalle location , Longueuil , downtown I do not even have to ask the pita is automatic. Chateauguay you always have to argue then they always want to charge and it’s always a different price with each person you speak to . 1 guy says it’s 0.75 cents then another it’s 1$ once it was 1.50$ . Then also they never want to give half rice or half potatoes that’s also an argument . The customer service is absolutely ridiculous. The potatoes are never fresh either they always have potatoes sitting in the fryer not submerged and the one that are available to the customers are always dry. Waste of money
The food is soooo good, they're making it fast and in front of you, so u can see the process. Good employees, speaking both English and French. And they are closing right in 10, unlike other restaurants closing 40 minutes before they should.
The chicken was hard and dry. The rice had no taste and the potatoes were burnt. Such a disappointment. The worker was pleasant but the chef needs to be properly trained or replaced. The restaurant was not busy, yet all the tables were dirty and the bathroom smelt like urine. Worst Boustan experience ever!
I recently visited Boustan Chateaugay and tried the mixed shawarma plate. It was delicious! The meat was perfectly cooked and flavorful, and the rice, hummus, garlic potatoes, and other sides were all incredibly tasty. Highly recommend! #BoustanChateaugay #Shawarma #DeliciousFood #Foodie #TastyEats
The first day in Chateaugay, I came here with my uncle. First time trying out Lebanese food. OMG! The food was fantastic, rich in taste, and the serving size was a large one. I don't speak French but I would say the guy that served us was great. I would recommend this place. I would like to see them open in the UK.
Super yummy and affordable Lebanese right here in Châteauguay. The food is very fresh and the service is good. I appreciate the vegetarian and vegan options as not all places offer it. Very clean and nice set up. I will be back again. **LGBTQ+ friendly
Too good With a warm welcome
Quick, efficient, friendly service. Thank you Gohel for your kindness!
I bought 3 chicken shawarma and it was completely empty I was really disappointed compared to the other boustan
They made a great creation wrap!
New sandwich is delicious and beef poutine also tasty .must try
Very clean, polite staff and I even got an extra garlic sauce for free. Keep it up Boustan!
Great service, pricing, and many vegan & vegetarian options!
Great food and great staff , I ll go back there again
Excellent service very good to try
Very nice restaurant
Excellent.
Best food and service in Chateauguay!
Super friendly and over the top service, love coming here for food and all of the above! Managers are very nice too!
Very good service I recommend.
Gave me a bowl of salad/vegetables after a misunderstanding, wanted to marry the man
Very poor quality. My sandwich was burnt. Food
Good food
Great team, great service. You can taste the love. Parking: Unreal parking Kid-friendliness: So fun
Nothing to say first quality
Always excellent service at Boystan de Chateauguay
mashallah
10 out of 10 very good
Great service! Great food!
This is a phenomenal experience tested Vegetarian options: Several varieties
Very good service and wholesome experience Vegetarian options: Lots of healthy and meat-less option Food : 5/5 |
Best food in the world
Great food
Good food, great staff, please keep prices affordable, this a staple in Montreal region
Very ordinary and difficult to be served in French. The chicken served is upper thigh and has a lot of fat and dark meat compared to the Amir. The plate seems more expensive to me than at Amir. Rice, potatoes and salad are OK. Its average and I dont get my moneys worth. First time - Last time!
j ai été 2x un peux traumatiser des Boustan j ai tomber malade j ai vomie après le repas les patate été crue a l intérieur est le pita été bruler pu jamais je reviendrais a se Boustan trop peur qui m arrive la même chose ALLEZ PLUS TOT A SELLE DE LACHINE grasse a ceux de lachine j ai presque pu peur de retourner dans un Boustan mes pu selle de chateauguay
Thank you to the staff. Always a pleasant time picking up food at your restaurant. Food quality and quantity always consistent. Keep it up and Ramadan Mubarak !
Amazing food and service love
The gang is welcoming, always in a good mood, fast and cordial! Not to mention that beef is still a hit!
Food est crazy
Very good food always fresh
best food on the boulevard
Good service, good food!!
Food is incredible, the atmosphere is on another level and the service is efficient and enjoyable
Very warm welcome followed by a very good shawarma bowl! I recommend 100%
Too gyu, come and try
shawarma
Very friendly staff and generous portion
Great service, and you already know about the food :)
Review changed to 5 stars. The food is more consistent for the better. Fresher tastier and good service.
It was very good. Courteous and fast service. Was there perhaps a lack of music in the restaurant?
To date, it is only at Boustan that I am able to eat the plate of shish taouk shawarma mix. Very crunchy coleslaw. Makes very good portions.
For the chicken plates , they fill the bowl up with 90% rice and salad , and just a thin layer of chicken on top , and to mention the chicken is very old and dry , which they try to disguise by mixing it with a few fresh pieces . The new owners turns this franchise into complete garbage , they should have remained as dishwashers and prep guys .
Super good chicken bowl, fresh and tasty ingredients. Good service!
Food was good, good quantity for what you pay. The girl working the cash tonight not only was rude, but is not well versed in hygiene when it comes to food handling. She wore gloves as she counted my change and handed me money, and immediately turned around to turn the pita on the grill with the same gloves. Eeeek
guaranteed Diarrhea
Great Service, even in Christmas day where mostly closed, did the best job! Love this place!
Very good service
I dont want to write a big paragraph review, There is one guy is so rude, I dont know his name & he wasnt in their uniform as well. except that guy all other staffs are very customer friendly.
Delicious Mediterranean food to go
The workers are so nice and welcoming! they give huge portions and give excellent service :)
Good food and always well served with good prices!!
certainly the workers who work are very rude, unprofessional. They burned my bread too much anyway, theyre not smiling either. The taste is terrible, it has a bad smell, I really dont recommend
very good food
Very good food
Excellent for vegan options
New Byblos bowl...just amazing!!!!!
Fast and friendly service, he recommended a meal to me and it was very filling and good. No reason not to go if you are close. (cap not included) LET ME ADD, THE STAFF IS COOOOL, AND whoever was the cook made me and my friend the bombest beef plate in the world. I have 4 days left. You the realest Goat and stay cool
First time at this restaurant. Had a pita trio with potatoes These were without doubt the greasiest potatoes I have ever had. Had only 2 pieces. The rest went in the garbage Waste of food and money !
Cashier has a rude attitude, gives me the wrong dish and tells me its mine so someone else had the wrong plate. The rest of the staff is great and attentive
Wonderful
Chicken pieces was small as well as stale
Excellent food, great portions and friendly service every time. Vegetarian options: Plenty of salads and falafel available. Food : 5/5 |
Even if all chicken pitas are the same, the cook on May 21 was particularly excellent
Well, this was my first time trying this restaurant out And it was a pretty good experience, all in all an enjoyable place Food
EXCELLENT SERVICE! I received my order in less than 2 minutes.
Super service!!!
Very happy with the service and food quality
Mon sandwich shawarma au boeuf était succulent!! je nécris pas de Google Reviews normalement, mais cétait absolument exceptionnel ce soir. Le ratio des garnitures à lintérieur était parfait! La viande était juteuse et mon sandwich était grillé avec des petites marques de bbq dessus! 10 sur 10! PS: je nai pas de photo à ajouter parce que jai dévorer mon repas.
Good quantity, freshness of ingredients, fast service. All this consistently. Nothing to criticize
Very bad experience with this restaurant, the pita was burnt and the potatoes too, the plate didnt make you want to eat at all compared to the photo of the menu online, it was disgusting and very disappointing. The photo below will tell you more
very nice and very good food
I have gone to eat at this restaurant about ten times and each time it is very good and delicious. And lots of flavor
Really good food and fast service
delicious
One of the worst restaurants I have eaten at. The manager was not treated well and the potatoes were bitter and burnt. My family and I went to eat. I asked him, Is the meat halal? » He replied: I think so, and the manager at the cash register wanted me to increase the expenses for bread and garlic sauce. I replied: No, they are included in the tax. This civil servants story asks the owners of these restaurants to become civil servants who know how to talk to guests, no education, no cleanliness, no potatoes.
Would definitely recommend this one. The staff here is much nicer and considerate than the other restaurants. Food
Honestly no taste, the potatoes taste like 10 year old oil. No sauce in their salad, chicken is so dry I almost choked. Don t get me started on the portion of the meat in the shawarmas, might as well throw the whole thing out the window. I rather go to Montreal and eat a delicious Boustan than eat at this mediocre Boustan in Chats. The only thing that s good is the Pepsi. It at least cold I also enjoyed watching all the employees pick a can of sofa every 10 minutes. That s why 2 stars for atmosphere truly a comedy club, that I will make sure to never visit again.
Excellent service, clean restaurant, generous portion
Dépenser 50$ a deux pour ça ! Une vraie blague. Je pensais au moins quil serait capable de donner un pain pita avec nos assiettes mais ce nest pas inclus. Du vol. En plus les patates étaient froides, le b uf était sec a souhait. La salade de persil était bonne. Une chance car cest un extra. À ce prix là cest rire du monde. Prochaine fois : Amir!
Staff really nice. Quick to give order
Been going to the Chateauguay location since it opened, the portions get smaller everytime i go there , the mixed plate (20$) i ordered today had next to no meat in it , and the 3 guys working today were rude ,i wont be going there for a long time .
Amazing Food,Amazing Service.Nasim always Gave me Good Service.Nasim Is the Best.thank you Nasim
Good and hot
Je suis client depuis quelques années. Je ne pourrais pas être plus heureux quil y ait un Boustan à Châteauguay maintenant. Un tout nouveau restaurant incroyable, des saveurs incroyables et un service client. Même au milieu de la pandémie, la fraîcheur de la nourriture, le poulet était tendre et juteux. Je serai de retour très bientôt!
The food was fresh.best sanwich i have ever eat with kabab.thank you
Called and told me no delivery when its clearly marked DELIVERY and the guy on the phone was rude, I dont care how delicious their food is, a restaurant with no customer service is two thumbs down in my book
Very good service and very good food
Very good flavor, we liked ordering there.
Every time I go to eat there I settle down, the chicken is excellent and the workers are always very kind, a place that I recommend to everyone
I gave this location another try, and the food was amazing! The customer service was very well as well too.
At first it was good, the service has deteriorated recently. When you tell them about forgetting an order, sorry sir, we are very overwhelmed!!!!I wont go back again
It s a perfect place to watch a cricket match on TV. The feed is correct.
Employees without masks
Great Lebanese Cuisine, friendly staff, good ambiance and fast service. Also their food is healthier than most selections available in Chateauguay, good for families and sports nights.
always fresh and delicious, their potatoes are amazing, its my go to restaurant
Service excellent
Excellent service, tasty and fresh meals, impeccable cleanliness, I recommend with pleasure
I tried them for the first time with my family and I ordered a pita shawarma with meat from my second butcher I found a hair inside it was horrible I didnt say anything at the time because I didnt want to ruin the evening with it. my family at the end I even wanted to slip in a little comment to be careful that I found a hair the gua instead of apologizing he told me no its not possible we all wear hats.....frankly no professionalism he he didnt understand what it means to have customer service, he should redo his internship I dont recommend it
This is the second time Ive ordered online, the first time I didnt bother, but I take the trouble to order in advance so as not to wait. My order was placed at 6:13 p.m., should be ready around 6:28 p.m. according to confirmation. I arrive at 6:38 p.m. (10 minutes more), obviously nothing to prepare .why offer online ordering if you can t offer the service properly? THANKS.
When they opened they gave reasonable portions of meat in their plates for the price and it was perfect however that changed in the following weeks/months. Now the amount of meat they give is just not acceptable. The food is tasty, its just the quantity you get for the price is a big concern. For that same price at other places you get a whole chicken breast with at least 5 times the amount of potato and same amount of salad, no rice but the rice is not what killing the food cost. So having that quantity/price in mind its not worth more than 3 stars however it is tasty.
Hygiene leaves something to be desired, the second time I find a hair, the gentlemen also have to wear a cap in any case there will be no other times, plus you have to eat and keep your mouth shut so as not to offend the unpleasant gentleman at the checkout
Great food and the customer service is always good.100%recomended
Food is amazing.
Love this place, if you don t then you trippin. Simple.
three good
Eat on site good service
Hair in my sandwich. We ask for the sauce on the side and the guy looks at us like its the end of the world. Ridiculous!
Super good service and excellent meal! We are always satisfied!
Amazing food
Very nice place, good food. I am not an easy client due to my food preferences and intolerances. The personnel was happy to be flexible and to accommodate. I became a frequent client, the personnel treats me like a queen and they even remember my likings and dislikings. They are perfectly bilingual. Thanks to all of you for your great job!
Delicious food and amazing service! Im very happy I tried this place, they food is amazing, the staff is great and the portion sizes are great for the price! I will definitely be a returning customer :)
Couldnt tell you if the food was any good, all I can say is dont go on a Friday. Paid $40.00 for the order and just left. Watch a dozen clients behind me leave with their orders in front of me. Hopefully service will improve dramatically. Im pretty sure its the first and last $40.00 Ill ever spend there. Good luck
The guys accommodate my order for free and was very nice. He gave my boyfriend and I amazing service and was very friendly. Exceptional customer service!
The service 0 the guy has too much attitude too cheap and too expensive and more of his food is not fresh eating not good
Great Boustan restaurant. Impeccable customer service, fresh dishes.
Delicious meals!!
Order by delivery for a small group. A large part of the order was missing
I had the chicken shawarma plate with potatoes. Plus they had a tasty spicy sauce. Great and quick service.
Awesome food and portions, I love their beef plate its so good, and service is great as well, always on point
Ultra slow service and they dont even have their lunch
Garlic sauce tastes nothing, disappointing service
The 2 arabic men that were there are rude and obviously racists. They kept making comment in arabic and i could tell by their body language it was offensive. They were very unpolite and creepy. Never go there.
Great service very kind
Great friendly service! Quality meals and the food is always fresh. I highly recommend!!!
I love this restaurant. Lebanese cuisine is excellent! Friendly welcome, very clean place and very kind staff. I will return there often with my children.
Super good plate
VERY GOOD TO EAT!
Amazing food!! Was dying for the opening of boustan just a minute walk from home. Amazing team very polite and welcoming. I will definitely go back. Nice and clean. Safety measures are taken properly. Amazing job guys keep it up.
The food is great and the portions are good. Ive seen a few other reviews saying bad things about the employees being unhygienic or the place being chaotic and I completely disagree, everyone was wearing appropriate covid protection, hairnets, gloves and service was quick despite a small rush. Worth a try!
The garlic potatoes were delicious. As everything else. Staff was friendly and informative. They even reminded that I had forgotten my drinks.
Amazing food Great service
First time ordering online. Fast and efficient. You can come and take the order by car. Very good and clean food.
Super good food! Very happy to have a Boustan in Chateauguay now.
Delicious food, very friendly staff, hygiene , and very welcoming environment I ll be back for sure
Clerk on the phone and at the counter a little stupid and doesnt seem to speak French well, but excellent food as everywhere for this chain.
I had been told a lot of good things about this Lebanese fast food chain. I tried it at lunchtime. Incredible turnover, there were a lot of people coming in and out with orders and a lot of delivery service. I took the last pita that had been recommended to me. It was good. The potatoes with garlic sauce were good too but a little cold. Affordable price for my sandwich.
Amazing food. Super friendly staff. Fresh product.
Delicious!!!
Delicious food!! Great service and friendly staff.
Great food!!
Excellent tasting boustan, employees follow all safety regulations will be coming often!
2X we ordered online to pick up, 2X it was not ready and the service to deliver the order which was to be delivered to us at the car we had to queue inside
The food is within the franchise. For me, the best Shish Taouk but unlike the other Boustans that I have visited their portions are a little smaller for the big eater! You shouldnt think that these are very small portions, just less than what I know!
great customer service very tasty food
Delicious and reasonably priced. The portions are very generous! Additionally, the employees are kind and helpful.
Great food.
Food is really good but I have to give it only three stars because I have had issues ordering online more than once. Today, I ordered and paid online and requested that my food be ready for 19:00. Upon arrival, they first told me two minutes. Than after 5 minutes, asked to see my order because they had nothing for me. After showing that I had ordered and already paid, they realized they did have my order on their tablet but never made it. This is not the first time. So basically, food is good, service is lacking. No apologies for not making my order, nothing.
Manager not friendly, burnt pita and sandwich not well garnished, potato not well cooked...
Ive ordered delivery twice now and received chicken instead of beef. Disappointing!
Triple G ! Great food! Great price! Great service!
Quite a good shish taouk at this location. The ingredients were fresh and the amount of chicken was quite generous. The service was quick and efficient.
New kid on the Mediterranean scene. Well done
I loved the Lebanese food of boustan just too wow!!!! Im definitely going back and I highly recommend it to everyone! If you want to make a change from Amir.. Boustan is really delicious
Correct! Tough pieces in the beef.
Plastic, plastic and plastic!!! How ashamed I am this morning to have eaten there in this restaurant which served meals only in plastic containers. There are no excuses. Never again. Not recommended for our environment.
I was so happy to have a Boustan nearby, I ordered a few times and food was actually great, but two times now the chicken was so old it had taken the form of mush i can forgive them once but twice cmon it was so bad I threw it out it s expensive to eat out these days a meal plus sandwich was 28$ SKIP this place
I am in love with the Vegan plate. Its amazing, even non vegans should try it!
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