Burger King in Châteauguay

Horrible experience, customer service 0/10, if you order, you disturb the people working at the cash register and give you stares! Very unsanitary, toilet, sticky floor and extremely dirty + the tables! Burger extremely dry and made in an unsanitary place. Disgusted with my experience

Got delivery today. Craved BK and even though have had bad experience there before I went for it with fingers crossed. It Was Disgusting Asked for lettuce and pickles They put only tomatoes and onions Cold A.F Never ever again

All in all a tasty burger and quick service

Fast service

Very expensive, the food is really not good and the employees make mistakes when ordering, I dont eat there anymore, I dont go elsewhere, but not there.

dirty place, full of flies next to the beverage machines and a very strong smell.

Friendly, active staff.

Fast and professional

Burger King 50% off is the best! Burger King on top!

Great service best burger king ever

Environment was good and food was good

Best boy

Clean

The food is delicious, the service is adorable, the atmosphere is incredible

The staff is incredible and very welcoming. Fast and clean service

Great customer service!

Waited around 45 minutes, got tired, and asked what was going on when I saw that the person after me was getting his food made. The guy looked at my receipt and said, Ill start on it.

Very poor reception,dirty place,ice machine defective,supervisor with an attitude,etc ... Food

Lots of young people and its very noisy but the place is well maintained despite everything.

Good, fast service and very clean

This burger king has gone down the hole. 18.50 for 2 whoppers. They dont have the king deal anymore. The clerk was very rude. I will never be coming back here again. I used to come once a week.

Amazing service

I dont enjoy being served cold fries.

Its rare that a BK is actually good at what they do but this location gets it right. Whoever is doing the hiring has truly found some great employees who provide customer service at a level that is rare these days. Atmosphere looses points even though the place is new because the times Ive eatenin the dining room, either the TV was too loud or homeless folks sleeping there or many dirty tables... regardless, If Im going to eat BK, its at this location.

Good service

Good restaurant with good price!!!

This place was once a good deal but is now an absoulute ripoff!! My wife and I ordered 2 whoppers with cheese and 2 small cokes and the total came to... $24.00!! I know things have gone up inflation, but this is ridiculous! We can afford this but what about ppl who cant!? Their prices are absurd!! and as a result, we will never be eating at Burger King again.... its just not worth it anymore.

Went by the drive thru tonight and wanted to give a shout out to Jordan and Carmalee (sorry if I butchered that spelling!), both were so nice to deal with and a huge asset to the company as customer facing employees. Hopefully they get recognized in some way (like a raise!), as its an extremely stressful position and they handle it beautifully.

thanks bk for the amazing breakfast, i was on a road trip made a quick stop and i couldn t complain

Great availability for parking and their breakfast is amazing

Service by john was amazing and the burger king overall also will come again with my familly 100%

Best burger king I have been in. Amazing service by John

The food is very good but the employees are dead inside

I picked up food at the drive thru and the voice was very friendly on the other side. She made pleasant comments on my order and i could hear that she was in a good mood. When I pulled up to pay, the girl at the window had a big, beautiful smile and was so nice. A young woman named Carmelite handed me my food, not before she commented on how nice my Christmas leggings were. In todays costume service, it is RARE to come across such a pleasant employee. I was very pleased with my experience! Great employee!!

Friendly helpful service

Food

Husband got food poisoning from this place- it s gross.

The employees are really friendly, they always have a smile on their faces. They made my order all nice and fresh. I would recommend!

I am a regular customer, there have never been any errors in my orders. The whopers are delicious and well stocked. The fries excellent. Im so happy that there is finally a Burger King in Châteauguay.

Lukewarm food, good service. Own. Flat music but that doesnt matter.

The food is good for what it is, no complaints there. The workers also seem to take better care in handling the food than at McDonalds, where often times you open your burger box to find a mini tornado went through it. The atmosphere at this place is weak, however. Its pretty dead and almost depressing.

Excellent service and very clean.

Great staff. Super nice. But any franchisee charging for mustard is a 1 star review. If you cheap on my condiments Ill be cheap with my stars.

Burger King is good

Food was good and staff was friendly. But tables were not so clean.

The service is very good and the wait is not long

I have never seen such slow workers in my life. Its unbelievable they make 1 order in almost 1 hour

best food and great service. it had very good and close parking.

Very good service I ate in very good condition. It s the first time I ve seen a restaurant so dedicated in its work! The food is amazing, it makes your stomach happy

I love the customer service the white manager is very respectful and kind

the atmosphere was very nice to be in with great clientele.

Clean tables, food comes fast great servixe

Best manager ever! Should get a raise tbh very hospitable, think his name is Jonathan! :D

Clean, good service and great workers especially manager named Johnathan

Horrible! The burger was burned and tasted awful Staffs were nice, though

Très bon mieux que mcdo très vite pour donner la bouffe et le service est excellent Dietary restrictions: Halal

Dont usually like BK. But wanted a change. Asked the kid placing the orders whats the biggest burger you got. He recommended the bacon onion ring thing. Then HE went and made it and made sure i had the biggest burger i ever had at a fast food place (barring Carls JR). Now thats customer service. Nice 04/13 it was quick service but i ordered double whopper, got single whopper. I am sad now.

Worst restaurant in the world. Dirty, around 15 young people in the kitchen shouting and laughing together. Their friends are in the restaurant everywhere and even enter the kitchen....where is the owner.....go check whats going on in your restaurant.

Very good

CORRECT

The Burger King Anjou restaurant is very clean and the service is very fast, great restaurant

the best restaurant in the world is burger king and also in châteaugay I find that the staff is just incredible and very welcoming I think it is better than McDonalds

Fast food !!

Delicious!

The best restaurant and the best sandwiches

the restaurant is very clean!!!!

Very nice clientele and very clean.

Memuna was the best cashier I would definitely recommend coming here

The cashier called memuna was very helpful helped me decide what to order definitely would recommend coming here

To be honest, I was not a big BK fan, but that one cashier, Memuna I think was just so nice it got me switching up frl. Nice, patient with my big order, and fast. Make her employee of the month Food

Avoir indiqué l heure de la fermeture à 11h pm sur Google et avoir fait une commande en ligne à 9h pm (Qui a été acceptée) pour finalement être au restaurant à 9h20 pm et se faire dire que la cuisine est fermée vraiment pas fort! Btw d la musique qui était au boute dans le restaurant pas vraiment professionnel même si sa reste un fast-food!

Good service and meal. The cleanliness of the place was not the best.

Restaurant left to the control of young people who come in and lay down the law. Help themselves to drinks as they wish without paying anything. Sit on the counter. You really wouldnt see that at McDonalds. At least they have discipline...

It s a really good restaurant

its a good customer base and a good restaurant

Cleanliness: Zero... Incredibly dirty toilets, no hand paper, disgusting sinks, water everywhere, stained floor, tables not cleaned. DINNER on site on June 21 at 11:31 a.m. - Transaction number: 001462 - only 3 customers inside - Staff not busy - Everything is dirty - Floor in the meal section is very dirty and sticky - Beverage section is not not cleaned and everything is sticky. I give a rating of 0 in terms of healthiness - Too bad because the food is good - In addition, it is impossible to make a complaint directly on the site displayed on the back of the invoice. Unable to reach someone on the phone - Unable to leave a message - Recording in English only.....

Very tasty burger especially the Whopper, it has that flavor that makes it so bussin bussin , the order didnt take long So the Whopper isnt too hot ,the staff are very friendly.

Burger cold, soft drink warm and flat, ICE machine not working, tables not clean. Staff looked liké they didnt even want to bé there. Never given napkins. Never going back

Employee and manager dont know what they are doing, really disappointing. I didnt even take my order. Review your manager choices.

This is the second time I have gone to this Burger King in the afternoon (1:23 p.m.) The welcome and the service are excellent. The fast food type food is of good quality. The restaurant is clean (tables, toilets, floor etc.). I recommend if you want fast food.

Very bad experience... The longest service I have witnessed in a fast food restaurant. The employees are too busy talking to each other than doing their job!!!!! Where is the boss!?!?!?

Clean restaurant, well-maintained building. The only negative point is that the fries were served cold to us.

Everything good for a fast food restaurant. We thought we would enjoy the poutine. IT WAS AWFUL.. SO SALTY We couldnt finish it. Wheelchair accessibility: Doors very hard to open

Excellemt

Hot and fresh food Fast service Dynamic team Bravo to the young man who is there almost every day.

Bussing I ate everything even the fork Food

Vegetarian options: Le Impossible whopper est généralement excellent. Très mal cuit à notre dernière visite. Food

I really love Burger King everywhere in Quebec Canada and the United States because it is wonderful and fantastic and masterfully and massively very good

Today November 3, 2023, around 2 p.m., lousy service, employees play with the food, touch it with their hands. Rudeness when taking an order, bad experience, never set foot in this burger king. Seeing the dirt, I threw the food in the trash, didnt want to eat, I wanted to vomit. We ask ourselves the question where the owner or manager is. Know that you are surrounded by other restaurants if you have been chosen it is to be well served. Adios Burger King

I went there yesterday for dinner with my son! We ordered a poutine, 8 chicken nuggets and a hamburger trio for children.... We have both been sick since yesterday! The taste of the food was really bad or not fresh . Im really disappointed with Burger King!

clean and helpful crew. food was fresh and quick. nice meal

The cleanliness of the place and the employees is not the best

Burger was cold. Same as the store in Laval. I wont eat Burger King again. The meat has to be kept warmer in order to be healthy. Why can other hamburger places serve hot burgers and burger king cant. I used to LOVE the Whopper. No more.

We are regular customers . very welcoming and smiling staff

Had wonderful service, very polite & helpful!

Drinks were warm, flat with no ice. Frie portions are less than generous, burger was cold.

friendly, clean and great prices

No mistake, all hot, the poutine sauce wasnt on all the fries but its still good. Very good!

My chicken burger was undercooked -.-!!!

Its not possible for teenagers who scream, who spit. I recommend waiting until school is over. Are in gang just order of they think everything is allowed

Everything is good, except there is no coffee.

I waited 25 minutes at the drive-thru when there were only 2 cars in front of me.

Slow as hell, unfriendly, completely disorganized. No leadership whatsoever. The food was absolute garbage and Ill never be eating at this location again... and Im a Burger King fan...

A game center for using them and texting

Great and friendly staff, fast service

Good services

Great employees would recommend coming here!

W store

great service

w food not gonna lie

W store

good service

w bufer king

The service is impeccable with very good quality meat, the atmosphere and decor is warm and makes you want to stay there

Great environment

Great service and environment

great employees great service great environment

good service

This is the best place to eat here in Châteauguy! The sandwiches are very good!!!

Portion a bit small

Very good service

Really cool staff

I enjoy them very much 100 times better than McDonalds. Just hope they will stay on this path Thank you

Delicious food and welcoming worker!

Service was very fast and my burger was amazing!!!

Great employees,fresh food,

Best service and generous employee

burger really helps the world and makes it a better place i love BURGERSS

Half of my order is missing and everything is cold! 2nd try still missing half of my order and everything is cold

EXCELLENT SERVICE AND GREAT EMPLOYEES

Worst Burger King ever visited in my life on 3 different continents Not able to speak normally, always errors in orders, endless waiting time... a horror and a shame for a Burger King, move on

Its so good, the customer service is wonderful and the food looks just like the pictures on the counter menu. tremendous!!

The food is good but the employees are not friendly, they ask us to park and they forget the order. This happened to us twice when I was with my children.

Sam is the best

GOOD

Well, obviously, the king bacon is a must but the healthiness leaves something to be desired. Floor washed with dirty water, motley and sticky! Otherwise the staff is not the fastest except that your burger seems made with love and the staff is very friendly....

Its good yum yum black

Incredible service with good staff and the food is excellent, better than in Longueuil

Customer service is very good and the drive thru is very fast

Very clean very family friendly n great atmosphere to eat

Good place

Very good

Alright

I really liked the service in this burger king and the relationship between the customer and the workers

jaime burger king

I like BK

Worst burger king burger ever..I also ordered salt free fries..that I had to throw out.if u throw them in the salty bin..they r still salty.not the first time. Had burger king in Eastern townships..grilled nicely not sloppy..

Very good Burger King best service and best staff I have seen in all of Chateauguay

Great speed of service burger was great

Restaurants not clean, dirty kitchen (chrome appliances with traces of mustg, visible grout of grease) toilet not washed for probably a long time, trash full, table not washed. no accompaniment within reach (salt, pepper, packaging, hand towel) to finish 2 bugers as a trio and a bugers for children at $40 which is not edible. Undercooked bacon and fatty meat and ketchup galore in the bugers! One thing is that the cashier is very nice!

Really 6******

Very good service and juicy food

its really good here I love it

amazing atmosphere, friendly service

Very good team at the checkout

Quick Food, Its burger king after all. What were you expecting?

great environment with friendly staff, service was quick

Very clean very good

This is the best burger i ever have

Very Very LONG !!!!

Great service and nice employees

This burger is bussin great employees it comes with great responsibility

good service with great employees and amazing apple pies

I love your burgers

I am in love with your burger and crew is the besttt

I love your bugers , I all the workers too y all better then Mac Donald

I like it

The worst place to be!! And 100% I will file 1 complaint against you! When you order 1000 times (on site and delivery) a chicken cheese burger and you put bacon that I didnt order as if someone is allergic to peanut butter and you put it the same!!! Its not acceptable and especially when it happens with every order, its really a bad story every time!!!! you are wasting my time and money

I decided to order burger king on Uber Eats & there was mold on my bun

Cold meal and very long before receiving my order. In terms of cleanliness, the floor was very sticky.

Very good but in the restaurant it has trash smells

The staff lacks professionalism. The wait at the checkout is endless. Although the employees see us, they do not come to serve us and take our order. Damage.

I love it all the employees are very polite and helpful they even bring me the food on my table very sweet love coming here

I went to this location for the first time ..highly recommend it..the young man at the front name jonathan gave the best customer service..he is the best..we will come back for sure