Subway in Châteauguay

Le gars qui ma servi hier soir 22 août était tellement bête, ça se sentait quil avait hâte de finir son shift. Ça fait plusieurs fois que je messaye dy aller comme cest plus vite après le travail daller là mais je préfère faire le détour, à beauharnois il font mieux mon sandwich et sont TELLEMENT plus chaleureux et souriant et lendroit est plus propre !

The service was good, but the variety of products was poor, many ingredients were missing and therefore the choices were limited. Also, I found a hair in my sandwich.

The poor employees who were experiencing discomfort because several foods were missing did not have salt, pepper and a fork. Reading the comments, it is clear that the owner is doing nothing to improve his restaurant, a likely sign that he doesnt care.

Worst service ever..

Not bad place. Sometimes, not professional employees.

The lady was mean I wanted to get a foot long cookie for my son but she was giving attitude

Typical Subway restaurant

Me and my boyfriend were on the road and we were hungry so we stopped to eat. When I arrived I asked for cheese steak and the waiter told me the steak was frozen. Ive never seen anyone answer me that. He gave me no options so we left and I will never go back.

Subway, always good and fresh

Excellent service from Rook! Im making the detour to go to this one rather than the other one which is near us.

The young man who works the same Fridays has served me with quality for over a year. I wanted to commend their most excellent customer service. I hope his colleagues are just as refined as he is. Thank you for your remarkable service

Constantly out of everything, horrible staff with attitude Ontop of it.

Although I understand the lack of staff everywhere, I was served by someone who had a lot of difficulty in French. He barely understood me, and I understood him poorly. I wanted a salad, it took a good 2 minutes to look for the salad bowls at an extremely slow pace. He tells me hes out of salad bowls. Ok. Ill have a wrap. The meat counter was almost empty. The sauces too. The vegetables seemed dry. 4 biscuits in the display. I remember this Subway once had fast, hardworking employees. This is no longer the case...

I was expecting this to be a literal subway to go somewhere but instead it is a sandwich place that serves good sandwiches as long as you have good taste

Missing many ingredients, no crispy chicken, onions, hot pepper, and on an on. Soda machine missing drinks...

Very disappointed. No more steak, chicken, spinach, bacon, avocado. No Tex-Mex bread. Really miserable.

Employees overwhelmed by customers. No more bread except white. No more meats on the counter. About dinner time? Unacceptable.

Lack of everything and half-cold food.

Im not going back anymore when its over theyre missing everything ouff the lady with the glasses who worked there for about 4 months she gave very good service....my daughter she was for a submarine she asks for brown bread they we tell her I have nothing left so she leaves them and above all doesnt give any tips it goes to the owner and no to the employees a boy I know then tells us more tips

Bad experience...

You arrive 20 minutes before closing, you wait 5 minutes and someone in the restaurant not in uniform goes to the back to tell you that it is closed???? 20 minutes before closing. Problem, I would like to speak with the owner

Friendly staff, I may have made a friend from a tropical Island . Delicious fresh subs as usual, Vegetarian options: Theyve got alot of veggies yum. Dietary restrictions: A wide selection of suns and soups with many or few toppings as you please. Parking: In front of Subway, about 6-7 spots. Not bad. Kid-friendliness: Yes, reachable tables to dine at, also they provide a healthier selection of dining out food, which in turn contributes to your childrens overall future healthy eating habits and wellness. Wheelchair accessibility: Fist floor and always someone at the door.

The worker looked miserable, sighed when new customers walked in, rolled his eyes when I asked for extra pickles, and called another customers sandwich disgusting

No tomatoes, no Swiss cheese... Not very clean either...

POOR service. The gentleman was crying, complaining because the customers were arriving at 8 p.m. He told people to leave since he was alone. Never go to that Subway! Worst service received!

Good food great service friendly people..

Very nice place to eat , food is amazingly good and they make very fast while listening to your order but also the staff are looking so desperate sometimes it make me sad to look at them and doing the food:(

I went to get some shoes. Eat meat bathed in juice, no laugh for my bowl, dont cut the cheese or the cucumbers, put very little sauce, hardly speak French, horrors, dont go

the subs are well stocked unlike other Subways and thats what makes it a good place for me but the staff turnover is unfortunately high but the place is always clean

They didn t toast the bread properly, the veggies looked really old, didn t stuff the veggies inside the sub so it was a mess to eat. Just a bad experience overall.

Subway next to carnival theater shows a price of 3.60$ when turning your sandwich into a trio (cookies and fountain drink) up on their pannels above the cash. When looking at my bill, I got charged a total of 9.06$ for 2 trios which is 4.53$ each trio (plus tax) . After analysing my bill, I told the cashier about her charging me more than announced on their board and her answer was that the board was not the right price and if I wasnt happy then I should call the owner. I left the owner a message and have yet to get a call back.

The Prices on everything inside the restaurant are FALSE. The employees purposely charge you individual items instead of trios so that it costs more. The employees are RUDE the moment you step into the place. HARD PASS. Save your money. and the owner doesn t care to respond to messages.

I asked for a 6 inch, I think it was more like a 4 inch. The food was ok but everything was dirty; The dining room, the tables, the beverage counter. The toilet is very disgusting and the door latch is defective. Vegetarian options: I think the variety of choices is great. Several options of proteins, bread, vegetables really for all tastes. Dietary restrictions: I think the variety of choices is great. Several options of proteins, bread, vegetables really for all tastes. Parking: Large parking lot at the front of the building as well as at the back Kid-friendliness: For the whole family Wheelchair accessibility: The dining room is small but the chairs are not fixed so you can take a seat.

I understand the hours of subways. But tell your employees to shut the ouvert sign. Really pisses people off

Fantastic service! THANKS!

No soup for lunch and no milk or cream for coffee Poor service

That Asian kid is funny

We are a couple, I speak both languages but my partner only english. When my partner spoke to the staff in english they only would answer in french. They spoke english to him when it was the time to give a tip. So I realized that they do speak english, but only at tip time!! Staff acted like they really didnt want to be there. Wont go back very disappointed in their service.

Sometimes lack of product!

Very friendly staff, always give a lot of veggies

Impeccable service - even above average - fresh food - everything in the place is clean, with the exception of the floor which gives the impression of having been wiped with a mop. Sad!

Chateaugauy

I went in a lunch rush and the two employees handled it like masters

No issues, fast service

Monday June 27, 2022 around 4:30 p.m.: the 2 employees (Andy and his colleague) were super friendly, welcoming and professional.

Worst service ever. Ive been there twice and the employees are very very slow, on their phones, no smiles, wrong orders. No direction for drinks and he does not specify it. Sandwich is all wrong. HAS

Friendly staff and usual Subways fair.

As of August 18, 2022 at 5:30 a.m., I am giving one star and even that it deserves a 0!!! I am ashamed for you to have two employees...there are not even words to describe their incompetence. They deserve a referral. She started by showing me a hard loaf, telling me to touch it with a big smile and laughing as if her life depended on it, then she took out two 12 loaves without even asking us what we wanted. She toasted my bread without me even asking her.. then she told us there was no more salad when the bole was full She didnt ask me for the sauce I wanted, she closed my bread thank you good evening. the cleanliness of the place... unsanitary it doesnt even make any sense. It disgusts me I will NEVER return I SAID NEVER TO THIS RESTAURANT. ITS REALLY SHAMEFUL FOR A CUSTOMER TO BE TREATED THIS KIND BY YOUR EMPLOYEES.

First time going at Subway between noon and 1pm and theyre close for lunch .... Isnt it the whole point of the buisness serving lunch and diner?!?!?!?

Several kinds of bread, meat and vegetables are still missing. Its kind of the basis of the menu...

Renoveted and welcoming

I went today to subway at saint jean Baptiste at 8:30pm and a guy just entered before me and he wanted teriyaki sandwich, so she put in his 12 po a three full scoops which is the double of what I usually get in my sandwich and a kettle bit left in her bucket, so I asked her if this would be enough for me, she said that she might have some more in the back. She continued with the guy preparing his order very slowly because she was busy talking to him he turned out to be her friend and I took more than 15 min to finish with him. After long waiting she told that she has no more teriyakia. Very disrespectful and the worst service

Saturday lunchtime, served by Rook. This employee deserves 5*, meticulous, attentive and does the submarine really well, unlike anyone else who garbles the stock in Well done Rook, keep up the good work! Melanie

I asked for a brown bread the guy told me are you on your way you wow ok not too cool jaime pas le service de soir

Poor employee all alone, the owners are stingy...

Good sandwiches and good service. Not much else to say.

Worst service ever

Went twice with a pre-order, both times missing ingredients. Would recommend going elsewhere

Great service

Number 1 service and food

Clean place, good and fast service , delicious sandwich.

Great subs and fantastic wraps! Great cookies!

Very pretty

Not super impressed, cold and wrong order. We order through the application and put mustards instead of mustards and honey... correct your application because this arrives in several restaurants

Ive been there 3 times now, food ok Average service But personal who talks about their private lives at the counter among themselves in front of fairly ordinary customers Talk bad about other employees in front of customers I dont need to know that, its very unpleasant to hear. And after sitting at my table, the starters shout that the cash register must be counted and put the money behind pffff I would never go back there again. As a manager, I would take good care of the employees. Exit and re-engage.

The server is extraordinary, impeccable service Sunday evening August 1 and 21 at 5:30 p.m.

This is the better Subways joint in town. Staff always changes but the place is clean and wait times are usually not as bad here. The reason Im not giving Subways in general a perfect score is because they are raising their prices to rediculous levels. It used to be that youd get a footlong for 5$. Now its 10! And a normal sub, chip and drink will run you 16+$. I know they couldnt sustain the 5$ footlong any more. And they changed their business model... Still, I miss when they were at their prime.

I went here and couldnt find a connecting train

Just terrible!! Will never return!

Subways strength is its simplicity and freshness of the contents. The staff was very helpful and respectful. Language barrier sometimes gets very frustrating in Quebec!

Good service

The staff was very very respectful and helpful

The staff does not take good care of the customers

Bread dry and not fresh, I asked for the new pizza sub and I got the old pizza sub. The biscuit piece of chocolate was hard and tasted stale, the liquor tasted more like sweet sparkling water than pepsi .There were 3 people working and the store was dirty. I dont usually go back to Subway anymore.

Yummy food IG:@prince._daryl

The food is good but the customer service is poor.

Food is good. Great service and quite fast. I recommend it.

The soup is very good

Good soymarin made special

My submarine was good but the owner was not friendly especially with his staff.....in training? Its normal not to know everything.

Good and fast service

What a great experience on our travels. The man that served ice was so professional and friendly

Lack of a lot of products, unclean place

Lack of bread. Lack of spinach. Lack of speed.

Super friendly and efficient employee!

The sandwiches were delicious but one staff member did not know that person with medical problems are not required to wear masks.

Not clean

Jy suis allé vendredi le 11 septembre, trè déçu de mon sous-marin quand jai ouvert le sac, jai écrit au siège social pour me plaindre, ils mont jamais offert de me rembourser, ils se sont contenté de menvoyer une courriel préfabriqué dexcuse. Je suis certains que le subway à Chateauguay na pas pas été mis au courant de cette situation. Service client, on repassera.

My daughter loves it..

I was the first customer at the opening and the place was messy. The prep counter hadnt been cleaned since at least the day before. The food in the containers was mixed together, the bread was no longer very fresh and the counter was full of crumbs and other residue. All the tables had not been wiped down well as well as the counter with the liquor machine. Ditto for the floor, very poorly washed. In this time of Covid, it is certain that the hygiene rules are not respected and even less the basic health rules of the MAPAQ!!

The food is fresh

In two visits, two errors in billing, even if we repeat the name of the sandwich chosen at the checkout. I didnt persist for $2 but, all the same, its incomprehensible.

They cheap out on vegetables, could do better

Very fast

GOOD

Fast

Very good service and very clean location. 3 stars because the breads are very often dry and they do not seem fresh.

If the person making the sandwiches could stop touching everything with their gloves before touching our sandwich, it would deserve 5 stars.

They make submarines.

Little parking space

Not clean, employees chat among themselves and dont pay much attention to customers.

Own. Courteous. Fresh product.

The service leaves nothing to be desired

It is ok. It is a subway like the others.

Very good manager, very courteous employee.

Little Subway. Great team.

Smiling and welcoming employee good food personalized service

Dry bread, dry meat, cold service

Good but not too clean and the clerk seemed a little sleepy...

The employee (in training) takes my bread to smell it to see if it is fresh... and then scratches her face and does not change her glove (at my request, since she is about to serve me my vegetables with the same hand) only to have me respond: by the way, my face is clean... quite ordinary and completely a total lack of respect for the customers...and this is the result of my sandwich.

Very good service

Dont go there during the week around 4 p.m., you give the gentleman the impression of disturbing him and when you enter the restaurant you see him nodding because you are disturbing him. In short, its enough for me to go.

Excellent service.

Very clean and polite, and fast. Ordered 2 meatball 12 inch subs loaded with flavour and dont count the calories but we both enjoyed them to the fullest. After work order and in and out in about 10 minutes so was still pleasantly hot on our dining room table.

Fast and always fresh

Great service and fast!!!

Great food

When a fast-food restaurant closes at 10:00 a.m. and you arrive at 9:40 a.m. and the employee and her friends make you feel bad because you bother her.... its a lot less pleasant to choose which bread and which topping you want... really a shame because the daytime service is excellent! And she closed at 9:50 a.m. with her super smile

Although the food was ok, the staff is robotic. Service with a smile can go a long way....just an f.y.i.

I was overcharged on the kids menu. When I pointed out the price discrepancy on the receipt compared to the the price displayed on the board the cashier told me thats what the computer charges so she cant do anything.

Very healthy food

First time and Im not at all impressed with the service

Not clean, faulty soda fridge. Really ordinary food. With faulty fridges we ask ourselves questions about the rest of hygiene.

Very good!

A little crowded but good service.

Close to my house so easy to go and good food

Foot long baby