Spoon World Buffet & Bar in Chatham

Lots to choose from here and its all good quality but £21 per person is starting to get a little pricey.

Good choice of meals and also cheap!

Went down hill it use to be good food is always cold

Average

Nice but dont forget to book as can be real busy

Average and meh

Always a great choice, good food, hot, refilled quickly, clean and tidy. Staff are quick to clear plates for you and clean and spillage. Food is well labelled and has clear allergen info Dietary restrictions: Clearly marked

Had a good time with family here.

It was good, huge range of food.

Overall, my experience at the restaurant was very disappointing, and I do not feel that I received good value for the money I spent. I hope you take these concerns seriously and work to improve the quality of both the food and service you provide. Thank you for your attention to this matter.

The food was very good, lots of everything, the only drawback was that it was a bit too warm and stuffy Food

Very nice

I eat full like pig. Very nice

Visited Spoons for a friends 80th birthday. Really good food and excellent service.

Good buffet restaurant.

Poor food quality, lighting and signage is dim and dull. Not worth the money, over priced drinks. Too compact for such a busy place. Kids running around screaming is not on, especially around hot product.

Great staff and manager is very attentive

Arrived at booked time for food 7 pm ,some twenty mi uses later still waiting to go in others had booked and was waiting like us ,not overly impressed

Good

Be super cautious about this place, I have been here before and found it an average buffet place to eat, so not too bad, it has definitely gone down hill, the food is either over cooked or undercooked. I bit into a piece of chicken and it was raw in the middle! Was disgusting, thats it the rest of the meal was ruined for me! Fingers crossed I dont get food poisoning good luck everyone

Would not recommend to anyone £50 for frozen Iceland food the drinks tasted like cheap aldi fizzy drinks the plates were dirty and the buffet options were very limited not much to pick from as most of the food was the same or not cooked properly would never go back

Booked a table for 4 this morning for myself my partner and our 2 children for a Friday evening, to later receive an email confirming then an email cancelling my booking. After calling I was told that because 2 highchairs were requested they dont count the children meaning the booking would only be for 2 and they dont take bookings for 2 and only offer walk ins . After explaining I would rather book a table and be able to turn up with my children and partner instead of having to wait around with 2 children. Im sure several parents would feel the same. Wont be going to somewhere I cant even book a table. Feel a bit penalised having children which is ridiculous.

A family of 19 went for a birthday meal. Its gone down hill tbh. A 12 year old was charged an adult price,as its done on height now, very unfair. The choice not as gd as it was. The staff were quite rude. It was so hot in there, it did not make the experience enjoyed. Had to ask for a door to be opened. Some of the chicken was not cooked properly. Prices have gone up, but nothing different poor quality on some dishes. No roast potatoes for the roast. Not alot of pasta dishes. Wont be returning and we have been several times. Hardly any vegetarian dishes either

Always come back. Love the buffet style.

Good lively venue with good service and a wide variety of international cuisine. Kid-friendliness: Friendly staff to my 5yr old grandson & 18 mnth granddaughter. Wheelchair accessibility: Level street entrance with double doors, tables with Mobil seats so can be arranged to accommodate wheelchairs.

Ok

Brilliant place to eat, weve started going pretty regularly. Food is really nice and a huge selection of food.

Good food

Top

The staff where really friendly and attentive in clearing our table down and collecting empty plates. The price was somewhat reasonable and to be expected around £20 a head. £10.50 for our child. Drinks also cost £10 for all 3 of us. The quality of food wasnt to great. I stuck to Chinese options, such as beef in black bean, sweet and sour chicken, cola chicken, duck pancakes, the salt and pepper prawns hadnt been devained of its digestive track which put me off. The ribs had no flavour Nd very little meet which was tough. The puddings werent to bad I ended up scooping out the lychee from a bowl of mixed fruit and having it with jelly and ice cream delicious. The pancakes where tough and chewy and inedible. The chocolate fountain wasnt running but was available to dip in the bottom. The chocolate was heavily watered down and poured of the Marshmallows which again put me off. I looked at the sushi and decided against trying any was it looked dry. I would come again but I wouldnt rave about it and it wouldnt be my top 10 choice. it being the only real buffet in kent it will fo but going a little further to a global buffet in London is well worth it. Overall 4 out 10. Wheelchair accessibility: We tend to use a disability pram but opted not to on this visit, had we have used it we would have struggled for space in moving around the tables and to acess food. It would be very challenging for a wheelchair user to access the buffet with such limited space often trying to dodge people as it is.

Plenty of food choices not to bad to be fair only draw back for me its just madness in there due to the amount of people

Great place for lunch

Lovely atmosphere. Parking: Plenty space. Kid-friendliness: Yes Wheelchair accessibility: Accessible.

Good

Visited 26/8/24 did report to staff I understand people bring children but when they are unsupervised putting hands in the food biting and putting it back is not good this happened in the desert area as well most of the desserts were frozen still so for what I paid wasn t worth the money did report to members of staff but the food was not replaced so some food was avoided due to kids eating food not liking it and putting it back in the pans

Food and staff was poor -100 aura Dietary restrictions: None Food : 1/5 |

All you can eat Kid-friendliness: Yes Wheelchair accessibility: Yes

Very noisy. A bit like a cattle market. BUT food is amazing. Good quality meats and shellfish. Super dessert selection.

First time I have been everything was excellent

The rude waitress that showed us to our table on Sunday 1 September ruined our experience. Will never visit again. Food was ok.

Brilliant. Good selection of food and good quality. Not busy on early Sunday. But Saturday can get busy Im told . Very good Sunday meal 5

Welcome back after Covid with Kents most expensive refurbishment Under the old Manager. And a local master Chef, in world cooking, .allowing a wheely bin without bin bags in the middle of the venue licenced by the local authority

Will never go back there went for a birthday meal was told child price is £4 even though mine and my brothers children wasn t eating ended up being charged £61 food was awful very fatty and chicken was slushy myself and family members have had upset stomachs since eating there. Staff was very rude and kept giving dirty looks whilst we was eating and changing there story about policy multiple times

still very good food

Definitely return to this restaurant for buffet, the food was really good, with plenty to choose from, and tasted good.

Very nice atmosphere Parking: We ve to find where to park Kid-friendliness: Very kids friendly

Perfect evening good selection of food

Great for picky eaters as have many different options and it good for trying new experience only down side is te queue is long and slow but good highly recommended

Food average, no air con, ladies toilets disgusting

Have visited several times and love that the food is always consistently good and the variety is amazingly wide. Love it. However, I would say that on a hot day, the air-conditioning is really not good enough to make it a comfortable experience. Overall, it continues to be a good experience. Of course, make sure you book online to avoid crazy queues.

Ok Kid-friendliness: Ok Wheelchair accessibility: Ok

Absolutely horrendous visit. I visited with a large group of friends. I m vegetarian and the options were quite limited but some signs were not clear such as the salt and pepper chips are vegetarian however the regular chips are not. The pastas were either uncooked or dry whereas the macaroni was literally water with no flavour. I then went up to the deserts where no signs stated it was vegetarian so I asked a member of staff what was safe and she told me it was all safe for vegetarians however I questioned the jelly as there is regularly gelatine in it and she said yes no chicken or beef that s only there and pointed to the rest of the food. I then put my plate back as I was concerned and she left then returned she said she asked the chef and he said NONE of it was vegetarian safe only the fruit! I then asked to speak to a manager as I was concerned about the staffs knowledge of what food was being served and I was spoken to by 2 members of staff at the bar who offered no solution. They instead asked me what I wanted in the meantime and I said I would just like confirmation of what is vegetarian and know that you will take this to train your staff properly as it s a high risk environment with food. He asked if it was the desert section staff and I said yes so he said he would speak to them and apologised. However later on my table asked for a birthday cake and his response to my friends asking was ugh it s not for the vegetarian is it . I was made to feel very unwelcome and uncomfortable after this comment. Dietary restrictions: Not worth the risk

They should open longer hours than they do

Food is very basic and pretty bland for the most part

Nice over all Vegetarian options: All vegetarian items are nice Food : 5/5 |

Food was disgusting there with one week I d say

Would recommend this to everyone

Very awesome atmosphere with Sumptuous meals and prawns

Food was lovely. The only issue we had was that we arrived at 7.30pm and they kept reminding us that the buffet shut at 9. (Once would have been enough). We were aware of the closing times but we felt very rushed at times.

Amazing experience ! I will come back ! Food : 5/5

Not a great selection, the staff are quite unpleasant on the door, but the wait staff are nice. A few kitchen staff just aimlessly wandering around the food not actually refilling or anything. And expensive compared to other world buffets we have visited for what is available.

Ate here on the 17th of July my girlfriend found a fly in her fruit while eating when we asked for a refund they offered a refund for only one meal and the female manager was extremely rude and condescending and claimed it wasn t her job to watch for flies in food and said it s just how it is they also didn t clean out or replace the communal fruit, disgusting service reported this incident to Medway council

All you can eat buffet, food was mediocre. A bit overpriced IMHO (£21.99) for the quality of the food.

Great staff very polite However there are no stews on menu eg beef/chicken stew etc Food

Amazing range of foods, clearly marked so you dont make a tongue curling mistake. Would go again, children all managed to find something they really liked

Took my family here at the weekend. There was 12 in our party. We paid £22 a head plus drinks and I can honestly say it was the worst food I ve ever had in Medway. There was lots of choice of poorly cooked luke warm food. Everything tasted the same and the chicken was not cooked properly and was squidgy. Out of a group of 12 people 8 were poorly within hours of eating. The other 4 refused to eat the food due to the poor quality. My bill with drinks came to over £300 and was literally down the toilet within hours. Save your time and money and stomach and avoid at all costs.

Really disappointed, the food was awful , tasteless ,rubber frozen dog food basically. Really overcrowded, bad atmosphere, people eating out of the buffet with there fingers! very unhygienic, local beggers in the entrance asking for money ! We won t be coming back!

The right place to try cuisine delicacies from around the world.

Average meal, more quantity than quality

Busy place with ridiculous selection of yummy foods from all around the world. Really enjoyed the experience but considering saying its all rubbish so it gets a bit less crowded. No complaints really.

Nice place, food was okay but was too crowded for me to really enjoy my meal.

Phenomenal experience great food amazing service I highly recommend Wheelchair accessibility: You have the best personalised experience at spoons Food : 5/5 |

Great selections of food

The food was nice and there were plenty of dishes to choose from. The dessert section was a bit lacking and the chocolate fountain was ridiculously watered down. The restaurant was quite cramped with tables as close together as possible so that I had to turn sideways to get up to where the food was.

Everything here is amazing

The grill part is so unfriendly!! You have to wait 20 minutes to get your food. I understand that they serve food late on purpose, but its too obvious. I feel like I am begging for my own money. In this case, I recommend skipping the grill.

This place has gone so far downhill that this is an updated review. We went yesterday and the staff are incredibly rude and miserable. My husband went to get teppanyaki and the sign says you cant have 3 things of the same so he asked for 2 chops and 1 steak and the man argued with him and refused to cook it. When he did finally cook it the it wasnt even half a piece of steak compared to what the rest of our table received. This used to be our favourite restaurant however that is no longer the case.

Generally Tuesday the chef at one of station s incredibly rude the food seemed to be cold as as sitting the deserts frozen to fact you couldnt eat no hot chocolate fountain working ques for live station s then being told to come back in tens mins for live station having to ask staff to clear tables generally for a visit that took a hour to get to terrible also the price should have been discounted no kebab section no fountain no deserts edible just rushed

decent food staff were very helpful on floor, at till and also the chef. my son wanted hash browns with his food just after lunch. normally hash browns are off the daytime menu. The restaurant was very accommodating with my sons request and put a smile on his face. went above to please. thank you

Brilliant food and service

Visited Spoons this evening for a birthday with 2 adults and 3 children (7,11 & 14). Booked and on arrival was asked to pay in advance. No real problem with this and I can understand why however we were charged 3 adults and 2 children..... when we quizzed this we was told a child is under 16 but also has to be under under 150cm? This isnt something that I agree with and even less so considering my 2 younger children individually ate more than the 14 year old at the dinner..... Service to be honest was pretty poor and we sat there for at least 20 minutes in to the meal expecting table service for drinks to find out you have to go direct to the bar..... probably worth the till staff or person who took us to the table to advise this...... Otherwise food wasnt too bad but nothing exceptional and have certainly had better food and experiences and all you can eat buffets.

Food was very bland but the waiters were really good when it came to looking after the customers

Looks like an interesting buffet restaurant. I visited the website to know more about this place. I plan to eat out there soon. Be back to give my full review after visiting the restaurant.

Went with birthday party and pleasantly surprised of how good it was. Plenty of choice of dishes, as much as you like and good value. Definitely recommended if hungry!!! Food

Went with the family for Sunday lunch. The food was very nice and the staff were friendly. There was a wide selection of food to choose from.

Definitely recommend, for the choice of food alone. Kid-friendliness: Large choice to choose from. Food : 4/5 |

One apon a time I really loved this place due to only being a all you can eat buffet. Prices are reasonable and the drinks are nice, and they have alot of food options to choose from. Only down fall is the food isnt full of flavours some dishes are very bland. I dont get as excited going when Im invited by family and friends on special occasions because eyes are on you and its very uncomfortable at times. Im a massive foody so its a shame its not that good that my mouth waters

went to this restaurant last night it was disgusting the food was way to salty served cold tasteless all i can say what a waste of money do not reccomend

Impossible to get hold of, tried to call 30 times, no answer then its like they took the phone off the hook. Booking forms dont work online, so really dont know where we stand. Dont wanna be waiting outside for 30 minutes before a table is ready so just gonna give it a miss altogether. The 3 stars is for past experience of enjoying the food, if it wasnt for that, it would of been 1 star for totally lack of communication

Very busy. You get sitted down then left to it. Plenty of food to choose from. Its nice enough for an all you can eat buffet. Just dont expect no 5* food or amazing service.

We went as a family without reservation on a weekend but the staff were courteous and managed to get a table after waiting for 20-30 min. So better reserve before going. The service was not great especially the ones in live counter making roti and naan. The naan was tasting terrible and thick. I didnt much enjoy the atmosphere as it was too crowded and the tables were arranged too tight. However, the buffet menu including the desert was exhausting. The food was probably liked by African and I doubt if many Indians might like it. Also, I believe there is time restriction of 1.30 hours to leave the restaurant but we left in an 1 hour.

The food was tasty, enough and mixed

You pay for the meal upon entry. We had to pay cash but maybe their card machine was out of order. There was a wide variety of food ranging from Chinese, Indian Italian and Japanese as well as some English dishes from what I could tell. You can eat as much as your body can handle. The desert section was like a dream with all the different variations including my favourite Eaton Mess. Soft drinks are included in the price. Excellent night out.

Great variety, nice atmosphere, helpful staff, and worth every penny

Really lovely food and plenty of options, you pay upfront and they give you an 1:30 time limit. But honestly since their are so many options you dont really think about it. Bit noisy but think that was more due to the time we came. Overall really recommend if you have a big group and want to eat your fill.

Great food lots of choice and friendly staff a plate was dropped and 3 staff came out to clean it up

Just too much to choose from a must for everyone to try food very Good price V GOOD

Hope now the put the prices up we wont all be standing outside for around an hour when there are empty seats inside! If so wont be returning

Wide choice of food.

Amazing place to eat have eaten there many times is worth the trip

I like it, Ill visit it again

Had great time here dont feel its value for money tho I had a bit of rice like a spoonful spoonful of duck cucumber . Spring onions and a splodge of satay sauce . Not really £20 worth . But I get everythings gone up il just make sure Im super hungry next time I go .

Parking: Got a ticket Food

Incapable of answering a phone.

Very large variety of Indian, Chinese, Thai and some Italian and British. Some of the food was flavourful such as the duck in plum sauce and the freshly made naan was delicious. However, a lot of the food was very dry and tough more similar to jerky. The scallops on the teppanyaki was undercooked and the lamp chop was ok. There were a wide range of desserts bur unfortunately some kids just use their hands to grab food which causes some concerns over hygiene, not the restaurant s fault. Drinks are paid separately. £19.99pp

If there was an option for 0 stars Id put it. As a vegetarian I was left pacing through the endless amount of terrible food until I found possibly 5 or 6 dishes I could eat -I would be more than happy if this was a restaurant with a set menu- but as an all you can eat i wouldve thought there would be a wide range of vegetarian dishes based on the vast amount of food there was, but this wasnt helped by the lack of information, the cards above the food didnt provide any information to whether a food was vegetarian or vegan friendly and this was not helped by the incompetence of the staff as they didnt even know what a vegetarian was! I was left standing awkwardly in a restaurant with too closely packed tables and idiotic and rude staff. I could not imagine the pain for people who are vegan, if you do choose to go here I wish you luck!

Pretty good food for the price, eat as much as you like from a huge range of cuisine. Very busy, packed out and regular turn around for food. Would have liked some extra curry choices but on the whole it was well received

Eat as much as you like .... With a 2 hours window. This buufet service is extensive . We didnt get to try all the stations. But for £19.99 per head you can go eaat very day of the week. We focused on the Asian area, didnt make it to the dessert section, and after 4 plates of prawns, wings, rice , and beef. Etc, i was done The drinks are punchy, but they offer free soda refill

Visited for the first time this week. I went with my partner and her family. They had been here a few times before, but this was the first for me. Be advised that it is easier to book a table over the phone for a booking for more than 6 people from Monday to Friday as weekends are very busy and almost impossible to have someone answer the phone. Upon arrival, the restaurant took the payment for each member of our group, and then we were shown to our table. I was impressed by the number of different choices of food available. You can have as much as you like. The pizza and garlic pizza bread were a favourite for me. I liked some of the noodles, and I tried duck for the first time. The chips werent great, and some of the vegetables like broccoli were too hard and crunchy, which I know some people prefer crunchy vegetables, but I like mine more on the softer side. The dessert section was very good, with so many various things to choose from to satisfy a sweet tooth or two. Overall, it was a very enjoyable first-time experience at Spoons for me. I look forward to returning. Kid-friendliness: Children are welcome.

It might be the best buffet Ive ever been to in the UK. The food is great quality even tho the scallops are overcooked and some things might be greasy but for the price is absolutely bang for the buck. They clear the tables really quickly, all the dishes are clean and the variety of food is huge. If Im ever in the area I will be back. For all vegetarians there arent that many veggie dishes, there is plenty of seafood so this place is perfect for pescaterians. Vegetarian options: There are quite a few vegetarian options which are marked Wheelchair accessibility: Saw someone coming in the wheelchair with no problem

Food is not that great anymore, and is pretty noisy

Beautiful decor, absolutely lovely large choice of fresh food. Great value for money. Absolutely enjoyed our evening of 6 ladies..

Good variety of food just never hot when you get to the table

Still as Amazing as ever. I loved every bit. Meal was great. Price is really fair. Went with friends and everyone loved every bit of it. The variety is incredible. Everything I tried was well made. Staff are also ready spot on, promptly clearing the tables once you are done eating. And just realized there is paid parking just along the road opposite the restaurant. Will definitely be going back soon.

Will not allow you to book for 2 people. Obviously doesn t like couples.

Dirty, as a result of poor cleanliness and inadequate food preparation I now have a shellfish allergy.

2 hours of unlimited food for 20 GBP. open buffet. Beverages are paid.

If you like waiting for 40-60 minutes, not sure if the queuing system works. The attendant would let you in when they can I guess but doesnt make sense as the amount of people coming in and going out is not proportional.

Sat in line with the exit door, was freezing every time it opened, and the crepes were like warmed up tortillas, not nice at all, other than that Chinese selection is very good

Special thanks to Nicola who made our dinner here worthwhile with her excellent service and exceptional warm welcoming hospitality at the buffet. Thank you Nicola!!

Have not been here in a little while but we all went today and the food was terrible. Being Indian vegetarians there was not much choice at all. The food was all cold too we had to keep asking waiters for more food. Even the desert options were bland and limited. Even the Indian food was not at a good standard at all. You re better off going to a non buffet resteraunt and paying the same amount to eat whatever you want. I would not recommend this place at all

Ok,, l understand it s open buffet,, and it s a economy class restaurant/ dining place,, but come on they are making money place is constantly busy,, surely they can afford to buy little bit more quality meats and etc,, they are lucky for some reason my Doughter likes eating in there,,if it s not my Doughter would never eat there,,

One of the worst dine experience No topping up finished items 2 hours prior closing Staff in rush to clean, close down and use phone until customer leaves rather than focus on good service.

I have dietary restrictions there was very little i could eat even though they ask for this information on booking. I wont be hoing back.

Drop Egg, Chicken and Sweetcorn soup. Yum!! Sushi superb! Food : 5/5

Went here last Saturday for my hubby 60th 20 of us in total brilliant service ,lovely food and plenty of choice ... all different foods to suit everyone ,prices are also very good .use to go to spoons a lot but stopped going before lockdown when it closed its doors ,Now I think its under new management and so much better highly recommend you will not be disappointed.

Please put PRICE show people know... you didnt put price online website... not correct. Please tell us price morning afternoon evening weekday weekends etc.... never show us....

Big selection for the price

Not all dishes are covered and few of the items were not really good.

Its was a very good experience..today 12/2 there was a special section for chineese cuisine that was amazing. I really loved it

The chicken is delectable

Great food

Sorry only photos I have in my phone this place is amazing soooo much food to choose from only went here in December and again in January great price great food great choices Kid-friendliness: Kid friendly

Lovely food, great choice, staff were friendly..atmosphere perfect

Some staff were odd, got told to wait out side even tho they had a table ready. Another staff member told him to just seat us as there wasnt an issue, so he reluctantly seated us straight away. Slightly confused . But food was good! Will definatley come back

Food options are really good for a world buffet. Atmosphere is standard but usually lively and the place is very clean. Unfortunately the restaurant never answers their phone so you can t book a table and often have to wait for ages. You also get extra time per booking if you book in advance (which you can t do) so when it s a group with less time it can be annoying. Parking: It s a very busy paid street so parking can be tricky at times.

Great place

Very average food but a good variety for the price.

Food was not great. Most was burnt/overcooked/dry. Was very disappointed, and was looking forward to this from the moment I planned my trip. Was very good when I ate here a couple years back

Prices getting higher and higher! food is ok and lots of choice but charging a 10yr old adult prices just because she is tall completely not fair, just for some nuggets chips and a pancake!! My mother is under the 150cm hight but she was still charged adult price? Need a new way to charge kids, age would make more sense surely??