McDonald's in Chatham

Dont order online here they leave the food on shelves going cold

There was parts of the order missing. This was not down to the delivery service as the order was sealed mcdonalds had not put the full order in

Wouldnt call this place a fast food place service is so slow anywhere I go the burgers are OK they just make them decent enough with the tasty sauces

Very nice

Ordered food to be delivered but it was never delivered to my flat 2 coney Mews Chatham and it hasn t been left outside my door which has been open all the time and just eat refused to give me a refund

How bad is this place. Served and sent to parking bay with other cars waiting for over 20 minutes. This is the the worst site in the country by miles. Food : 1/5

Very good service!

3rd delivery 3rd time the order has been incomplete. Delivery drivers cant do anything about it. It takes forever to get a refund

Not the best Yukdonalds

The burger tastes awful

I ordered 18 sausages from here and I ate them it was good

This McDonald s is a bloody joke the food is always cold and the staff are rude never again

Its McDonalds.... Burgers Mill shakes Breakfast Food : 5/5 |

Very good

Food was cold not going there again

Waited over an hour for food Only ordered 3 kids meals Food was cold Waste of money Phone always busy when you try phoning

Good service got some good space to accommodate people... If its outside also its good... Good experience as always McDonalds good food

Great team who go the extra mile to make the visit special.

Over an hour wait for delivery food came cold and uneatable never again

I wonder if I will ever receive my order delivered from this branch in full!!

The overwhelming aroma of bad odour (bo) in this place makes it an uncomfortable meal. Disgusting quite frankly, get some febreeze or some plug ins or something jeez!!!

Cold food ,damage bag And missing 2 portions chips ,never again ..

Do not order from here, had 4 items missing

Food as you expect - but the clientele leave a lot to be desired. The staff however are always kind, polite and helpful.

Service is total rubbish . I am still waiting for my food since 9am and time keeps getting added every time I check for an update . At this rate my order will be cancelled due to menu change . Which is not my fault you can t deliver on time and provide a decent service !

quiet, but very good food and customer service,doing all you can to keep prices at an even keel.

SmackDonald

I ordered the food at the shop and booked it for takeaway , when i got home i realised a burger was missing called the shop and they said there s nothing they could do . when i asked for compensation via giving me a burger or refund they said no and started arguing with me and mid conversation they cut the call . whoever called is a horrible Employee who shouldn t be answering calls with such a short temper . never going again . i am fed up and done with mcdonald s Customer service

Got a delivery not only had they missed the burger, the chips were black and hard as nails! Complete disaster

I went to macdonald and there was one lay she gave me wrong order and then I called macdonald. When I went home then I called macdonald the staff member was really rude. She didnt even listen what I said and hangup.

the worst mcdonalds meal I ve ever had. Food is prepared with zero care. Weird taste to the burgers. The chips were limp and undercooked. You need to make more effort. You are shaming the McDonald s name.

The staff member Gula was absolutely amazing. He checked up on us to make sure our food was amazing and he was honestly so kind and respectful when talking to me and my family.

Fast

Didn t put the bloody dips in the bag

Clean enough compared to other places. Always a queue but waiting time not very long.

The place is a joke cant even pack two burgers and fries for a delivery and then my dinner is ruined as they cant redeliver. Absolute jokers in this dive! Dont try calling the staff talk to you like your some mug!

Very crowded area

Been trying to call for an hour to sort out an incorrect order, no response. 3 hungry children have been sat waiting for their dinner for 3 hours. Disgusting service for a simple fix! Service : 1/5

To be honest I found the place busy at first then it got quieter. STAFF looked untidy and one female staff member looked dirty with a stain on her trousers if the staff are unhygienic what about the food??? My burger was cold so were the fries not well presented either terrible service

Ordered with just eat waiting 40 mins for food to be prepared by the time I got the food was cold actually had to warm up in microwave chips was rubbery didn t receive my sauces that I order

I absolutely love eating out at McDonalds.

Very bad location of kkt

Broooo I was waiting for my food to be given to my table and it didnt come 4 like 30 minutes and when u asked where it was I got aired and had to wait more. I am currently waiting for my food arrive. nevermind guys the food was so nice

they forget things in your delivery and comes with hair in it

Always missing items from delivery from this store

da hapi meel is veree god, i plaid oono wif me mom, shee lost Kid-friendliness: God. Food : 5/5 |

There was druggies doing lines in the bathroom Vegetarian options: Very nice meat burger Food : 5/5 |

The staff member Robby was absolutely amazing. He checked up on us to make sure our food was amazing and he was honestly so kind and respectful when talking to me and my partner. We had a slight issue with some people but robby directed us to someone who could deal with the situation.

Quick service

Ordered food for breakfast mothers day. Came with food incomplete damaged wet half buns missing hash brown squashed stuck to packet they in. Drinks missing when phone to speak to manger was extremley rude was told not her problem

Amazing service, great food and friendly staff.

Clean and good service. Staff paying attention to details and taking care of housekeeping. Great food for families after shopping spree, fuss free!

Me and my friend ordered a breakfast wrap and all we had inside was egg and Hashbrown when we were supposed to have the patty and bacon that was missing,they forget things every time when people from our shop go in and come out with missing iteams

Always seem to be something missing

My order went to the wrong address last weekend the driver brought it back and I never got my food or my money back

fast service and global same taste

Slow food restaurant. Took 10mins to get a cup of coffee from ordering at the machine.

McDonalds is definitely going down hill

The manager Charlie refused to give my partner our food when he asked them to correct our order and got aggressive towards him. He also tried to blame the driver for food missing when the bag was sealed on arrival. They mess up every single order and just eat do not refund if you have complained before. So we ended up paying for food that we did not get to eat. Disgraceful place with a so called manager that is unable to resolve a simple issue on their behalf. Will never got to or order from this restaurant again and advise everyone else to steer clear and order else where when you can, to avoid disappointment.

The Best McDonalds!! The staff was organized, the food came out quickly and was well presented. Friendly and professional staff. Thank you

Always busy, dirty and crowded food is cold and takes to long to get

Friendly professional staff, lukewarm badly prepared burgers (the meat pattie was barely warm and grey in colour), the French fries were luke warm and limp, not at all crisp, and not enough salt. Order terminals not working or not printing. Very poor.

Good spaceias McDonalds with extra seating upstairs.

DONT ORDER ONLINE FROM THIS MCDONALDS INCOMPTENT ...FOOD MISSING FROM LAST 3 ORDERS ....... ..SHOCKING

Very rarely go into fast food plac

Service was good Waite time was good Food

Excellent best place Ive eaten

Perfect

Robbie from customer care in McDonald s was extremely useful and friendly. I think he deserves a promotion. The food was extremely tasty for fast food. There was a small mixup in order otherwise it would ve been 5 stars.

Food was cold and missed 2 items of our delivery order. Just had Another cold order through just eat, although no missed items this time. Although both times the apple pie should have been discarded by the time it reached me

Forgets items - fails to refund and poor service fed up with chasing. Ruined special breakfast poor customer service from Uber and branch

very friendly staffs and very helpful

Big macBurger beef is rubbery and tasteless

shockingly awful cold chips bad attitude from the McDonalds workers manager is very rude slow service awful dont bother

Very helpful staff member assisted me ordering a drink, great service all round

Hated it

Nice

Every time I get a delivery from here its cold very under cooked and the order is always missing items

Its a McDonalds

mcdonalds is mcdonalds

Orded pancakes for breakfast, received the pancakes that were meant to come with syrup , my boyfriend went to ask for syrup and they turned round and told him he had syrup he then said we didn t and then attempted to make him pay after already saying we hadn t received it we had only received butter , I ate the pancakes dry in which they weren t as nice and one of the pancakes was harder , overall I left very annoyed at the whole situation

The satff is very polite and friendly

Go for a take out

Ordered online just before 12 oclock delivery was for 12.30 - 12.45, then it went to 13.00 - 13.20 then at 13.30 I got a call from the driver telling me it will belonger as there busy and cant keep up with the cooking. I did ask to speak to a McDonalds worker so they could tell me what was going on but no one wanted to talk to the customer. The driver finally turned up at 14.15 and the food was cold, I did try to cancel the order but could not find anywhere to cancel it. So I had to wait bet customers walking in got their food on time. So Mcdonald workers talk to the customer their the ones keeping you in a job.

One of the better fast-food restaurants in Chatham. Not great, but certainly a notch above the competition.

Cheers mate got my nan doing wheelies on the counter with her portable diesel engine whilst juggling a bacon and cheese flat bread on her nose and sipping on a Mcflurry whilst sparring with mike tyson. Staff were in absolute shock and then big BSAT came in and ordered a 5 course fiesta.

Kid-friendliness: Nice Recommended dishes

Used self-service machines, staff on collection were friendly enough but gave me food on tray when I wanted it takeaway. On putting food into a bag she dropped a good 10-12 chips, so I was left with half a portion :(

WHY NO ICE CREAM!

Lovely floor staff but servers need customer service lessons even if its just a smile or some recognition to customers

Visiting yesterday with a small child in tow, staff could not have been more helpful and attentive. Three members of staff offered me assistance at different times during my visit and all the staff were working hard to make the restaurant operate as efficiently as possible and keeping everything clean and pleasant. Thank you.

As usual, I deliver from this restaurant. Busy most times with a little wait for my order but friendly and efficient staff and a warm atmosphere for dining.

Tasty as all hell

The food was always hot and my order was a corrected both times, but was too crowded and found it hard to stand somewhere without getting in someone s way. But overall a good experience.

I dont blame the employees for how bad McDonalds has been in recent years, its due to the delivery apps that these stores are now a mess, too much work on the staff thats there, McDonalds really should open up some kitchen that are not open to the public and just used for deliverys, the atmosphere in mcdonalds is as bad as ever in the morning, not the companies fault just the types of people who go in there that early really bring the place down. Food is warm unless you have it ordered then its guaranteed to be cold or luke warm at best but that could be to do with the delivery drivers however they also just leave the meals on the side rather than waiting for the delivery driver to be closer before they make them. Guess its on both sides. But yeah the sit in experience isnt the best, staff are nice though cant fault them its just the work effics the company uses now days destroys it

The only way to get your food warm to hot is through the Drive through. MacDonalds was a cheeky place to eat a cheaply. Now with a Max Furry at £1.99 and it has shank in size. It does not warrant the quick I will pop in and be naughty feeling. MacaDees is off limits now. Shame if I have to think about it.

Love this place I have at least 3 McDonalds meals per month

Good Kid-friendliness: Always good for kids Food : 5/5 |

Popped in early Sunday morning the floor manager was very helpful and friendly. Thankyou to all the staff at mc donalds Food

Very busy store long waiting times and quality of food reflects this dont think the food is worth the prices now days I know the cost of inflation has hit all businesses and also the common people even harder but the burgers served here are not worth 8/10 pound for a meal when they was 4/5 pound each (25/30 for a family of 5) this is an affordable lunch for a family of 5 but now thats costing nearly 40/50 pounds for a BASIC LUNCH out with my partner and kids when we could pay that for a burger each in a higher quality establishment we also find with these types of basic lunches like mac donalds arnt very fulfilling and we are often hungry a few hours later

My granddaughter and I enjoyed our meals and a nice cup of tea.

I was hoping the burger would be as big as it is in the picture. Quite disappointing size and weight. Otherwise, the atmosphere is good. The staff is polite.

Very busy at lunchtime, which is when I normally go unfortunately. Parking: Parking isnt great as this is in the high street. Food : 3/5 |

Take away burger meal and chicken mcnugget meal. Service was swift and the food was as expected. You do have to give it to McDonalds for consistency.

Its a very good place to be

Very good service

ordered a burger and they forgot the actual burger part and not answering there phone

You can always rely on McDonalds for a cheap filling meal. Whatever you may think, its pure value for money. No, its not healthy but I think we all know that. Its not somewhere you should eat every day but given how expensive it can be to eat out,especially for families you cant go far wrong. The food quality is pretty consistent, theyre diligent about cleaning and if you have a problem with your food they dont argue, they just replace it, well,that has always been my experience.

Couldnt have double quarter pounder coz there were no boxes available?????