17 New Rd, Chatham ME4 4QJ, United Kingdom
Great night food was amazing....nothing to much for the staff made us feel at home
My Husband and I visited for the first time last night. We have always driven past but never been in. The staff are very welcoming and attentive to your needs. The food is served at a good rate allowing you time to digest and chat. We ordered a fair amount of food but could not eat lol of it so took it home with us. The atmosphere was lovely, calm and elegant. The food was amazing and so full of flavour. The price was realistic which makes a nice change. We had such a lovely evening and will definitely return now we know that there is free parking at the back.
Absolutely lovely food and good service could be quicker with the pints 😆 will definitely be returning thanks
The food was fantastic we ordered a sharing starter and a lamb dhansak to share with 2 naans. This was our first time visiting and we will definitely be back. The staff were lovely and very attentive, the service was fantastic. Thank you all and we will be back!
First time visiting and definitely not the last ! Food is absolutely amazing, highly recommend the starter where you get a little bit of each. The staff were some of the kindest people I’ve ever come across in a restaurant, nothing was too much trouble and they happily helped us decorate our table for our girlfriend’s birthday. This was also her choice of restaurant to go for evening as she had been before and loved it. We were offered complimentary drinks for her birthday which was so lovely. We wasn’t aware but they do have parking at the back of the restaurant as parking out front is difficult due to parking restrictions. 5* from us and we will see you very soon :)
We came in tonight and was served by an amazing waiter, Bobby. He was super attentive, friendly and made sure we was ok the whole time! I’ve never had such good service before and will be coming back just to see Bobby again. The whole family was absolutely took back by how good his service was. The food was also absolutely delicious. Would recommend this restaurant to everyone.
I recently dined at The Sultan Restaurant, and I am deeply disappointed by the experience. While I had heard good things about this place, my visit was far from pleasant. To my horror, I found a cockroach in my food. This is absolutely unacceptable and speaks volumes about the hygiene standards of the restaurant. When I brought this to the attention of the staff, their response was dismissive and unprofessional. They did not offer any apology or resolution, leaving me feeling unheard and disrespected. This experience has completely shattered my trust in The Sultan Restaurant, and I will not be returning. I strongly urge potential customers to think twice before dining here, as cleanliness and customer care seem to be severely lacking.
Absolutely delicious. Whenever i’m in the area i’m sure to visit. Great service. Superb portions. No greasy curries here. Lovely and tasty and at a good price. They even have a B&B on site now (I will try that soon!) Bobby is an excellent employee. What a star! Thanks Bobby
Very good meal, staff very good, would recommend
Great service
Friendly, attentive service, good food, pleasant atmosphere *****
Very attentive staff, menu explained and new dishes pointed out and explained. We tried a new dish it was amazing, all the food was lovely. It was our first time and we will return. Food : 5/5
Really nice food. Had the lamb shank, really good service from Bobby. Really nice atmosphere also, staff were polite and helpful Food
Great Atmosphere, attractive decoration, very friendly team as well as great quality food made my Monday evening perfect. Definitely recommend and will visit again
On arrival everything was great, once ordered we waited around 45 minutes for our food to come out (there was only 2 of us) which is insane. We then had to send one meal back as we made a mistake and ordered the chicken tikka main not as a curry. After that the waiter was just straight up rude and made us feel very uncomfortable about it. He approached our table twice in a abrupt manor telling us to go and tell the boss that it was our mistake if not hes going to get sacked in his words, shaking his head at us and just really looked furious with us, mistakes happen and it was also an easy fix! We really didnt want to be there after that as we could tell he was treating us different to the rest. Food was nice but wouldnt visit again as the waiter put us off, wait time for food to come out.. oh AND £6 for a lemonade?! Crazy
My new favourite curry house 5*
Really good food
Great authenticity.
Tried something new and it was delicious, staff and service was excellent!
Was nearing closing time but staff were happy to accommodate us. Father in-law said his pathia was spot on but my bhuna was below par. Food
First time visiting and definitely not the last ! Go early as I see it can get really busy. Food is really good best we had locally, highly recommended.We had many dishes and all were good. Vindaloo was really hot but good.The staff were good.This was Moms choice of restaurant to go for her Birthday. We wasn t aware but they do have parking at the back of the restaurant as parking out front is difficult due to parking restrictions in front.
Excellent service had a great experience here. They go over and beyond here. Would recommend for all occasions
Food really delicious. Pls try everyone Vegetarian options: Really nice to dine in Food : 5/5 |
Great food, great service!
The food and staff are brilliant... Make sure you come hungry, the portions are huge! Food
Great quality food & service. Always a pleasure to dine here Vegetarian options: Lots of choice Food : 5/5 |
Great food, great customer service. Back again soon
Food very nice and portion sizes very good. Staff very friendly and attentive. Would definitely recommend.
Have visited this place many times, the staff and the food are fantastic. Shall be returning tonight to celebrate a special event.
Is the sultan restaurant is Halal?
Always come here for food, they are always so welcoming. The food is fantastic nothing is too much trouble we even book big family celebrations there!
Lovely food as always
Brilliant restaurant, never fails to disappoint & staff happy to go the extra mile & make you feel like nothing is too much to ask for. Definitely recommend & we will be coming back!
Hosted a table of 10 for my brother in laws birthday, amazing service and the food matched. Will definitely be back keep up the good work
The food was really nice. The bar staff and waiter staff were very welcoming and friendly.
absolutely brilliant, fantastic family meal. excellent staff, very attentive staff. We were asked to try a new dish, mon puri chicken-incredible, definitely try it you wont be disappointed! delicious. Well 100% be back
Incredible staff, amazing atmosphere. Really attentive and we were a large, loud table.. Couldnt have done more for us! Thankyou
Lovely staff , super food. We needed to move tables as one of our party struggled with background noise. We couldnt have asked for more help . Nothing is s problem Would definitely recommend. Vegetarian options: Would more vegetarian options
Customer service was really good the waitress gave us a good experience, food was really nice and fresh , will definitely come here again
Amazing service. Amazing food. Can t recommend enough. Will definitely be a return.visiter. Really made to feel welcome and a part of their family. Food : 5/5
Bobby was lovely! Attention to detail when taking our order was spot on! Made our visit very memorable
First time and last time i visted here just rubbish Please dont go.just vaste of money. Food
Really lovely, fresh, tasty food. Friendly staff :) thank you nice decor x
Lovey place fantastic food as always. Service exemplarily. Highly recommend. Vegetarian options: Tarka dhall and garlic naans are delicious Food : 5/5 |
The food was pony , chicken was hard the butter chicken was more like concrete not butter lol , maybe have a look at Gurkha fire for some advice , £60 rubs up the walll , thought more of it being resturant wasn t impressed at all. Me misses is crying I don t know what to do . Thanks for ruining my date night it s all on you, no seriously wasn t great probably won t eat from there again unless I m gatterd
Always a pleasure to visit the Sultan. It s our favourite place and the staff are always very friendly and provide an excellent service. Food is a 10/10 and would highly recommend for reasonable priced food and amazing quality.
Jay and Bobby were brilliant, we had a great curry and they looked after us very well!!
Amazing food, lovely waiter and friendly atmosphere.
Dined on a very quiet evening so can t comment on the atmosphere so much but the food and service is second to none. Highly recommend - happy to return in the future.
Lovely food and staff, service was a little slow but they were busy.
Very nice place and great employees who are very friendly and bring good vibes. Food is delicious and it tasted amazing.
Amazing food, brilliant service. Clean. A place for date night or to take the Family. We love this place and will return again soon Food
Bobby was absolutely amazing! And very funny
Boss gave complimentary new curry for us to try out, garlic chicken tikka was UNREAL. Amazing food and service will defo be baxk
Such a great place. Nice experience and food. Waiter called bobby was so nice
The mixed fish curry was amazing Parking: Parking nearby Food : 5/5 |
Great service from waiter Bobby
Lovely staff and service. atmosphere was great portion sizes on point. Parking: Local parking alongside the road outside restaurant. paid parking is required. Food : 4/5 |
Came out for an anniversary meal with our children present and its was brilliant. Food was unreal and our waiter Bobby was very catering and polite. We will definitely be returning and highly recommend! Best Indian weve been to by far!
Had a lovely meal at The Sultan Restaurant with my partner tonight. Food was amazing and service was too, our waitor Bobby was very attentive. Will definitely come again!
Bobby was a great waiter. Will be back again soon
Lovely food as always and Bobby was a fantastic waiter.
Very lovely food, always great service and good customer service
As always our food was lovely. Bobby was very attentive & helpful
Bobby was a very good server and very personable. Generous portion sizes as well. Parking: We paid to park behind the location
Bobby was a very nice and made a fuss of my boy on his birthday. Thank u
We come here as a family often. The service is amazing and the food is delicious. We were given a new black bean dish to try today and it ended up being my favourite, even above the ones we selected ourselves (we like to share). It s a nice big space so we never feel squashed in. Everyone is chatty. Thanks everybody
Vegetarian options: Could have a few more veg options but food lovely Food
The food was amazing and all the staff were lovely!
Absolutely fantastic food , everything was spot on , looks forward to visiting again, definitely Will be staying at the hotel again especially to have something to eat , great service and even better food
Good food and great service will come again 10/10
Lovely food and very friendly staff, always the go to Indian restaurant.
Brilliant service and excellent food. Had a great evening, we werent rushed so made for a relaxing night...would definitely recommend.
Myself and friends were visiting Chatham (from London Eastbourne, Reading and Aberdeen) to see around the Royal Naval Dockyard. We like Indian food. All of us said that it was one of the best Indian meals we have ever had and we are all in our 50s and 60s. Our compliments to the chefs. Service could have been slightly quicker but the food was excellent. Ambience is very nice too.
Really tasty food, friendly staff. Were able to accommodate us at last minute large party and got out food quickly and everything was very tasty.
Best spot to relax and enjoy quality meals..Had to go second night.. the grilled prawns and steak was amazing Had some shots of Sambuca and I enjoyed every bit of the experience.
First time ordering home delivery food was beautiful and tasty. Nice and hot on arrival will definitely recommend
Had a takeaway last night, it was delicious, highly recommended Parking: Outside and I believe around the back Food : 5/5 |
First time using this restaurant we had a takeaway the food was delicious we will be using them again and maybe next time eating in the restaurant Parking: There is parking about a 5 minute walk away otherwise it is all residential parking on new road
I have just returned from a holiday in India. The Sultan is the only restaurant i have found in the area offering food to that is of a similar quality. It gets five stars from me.
Lovely people & even better food!
Lovely meal at the Sultan. Delicious food, great service, reasonable price. Would recommend.
Delicious meal and great service. Would recommend.
Amazing staff excellent food great place to go
These guys saved our bacon as we were let down by another restaurant. The food, service and atmosphere was outstanding. Jay couldnt do enough.
Dropped in last minute and managed to get a table. Very friendly and helpful people. Service was superb, couldnt ask for better. Food was great. Hot tasty and good portion size. Will be my first choice every time from now on.
I adore punkys! Absolutely loved it. Great job
Lovely food and service as always. Great potion size and value for money.
Having visited a fair few curry houses, this isnt one Id be rushing back to unfortunately. The food was ok. We did have to wait quite a bit of time for our starters and when they did arrive they were luke warm at best. However, the lamb tikka was the best of a bad bunch. The mains again were fine. Im not sure what it was missing, but something didnt quite taste right. One positive was at least mains were served at a more appropriate temperature and not cold like the starters. The restaurant is nice enough, but does feel like it could do with some TLC. The grey walls paired with the strange cold, clinical lighting set up did not do the space any favours. The lack of any diffused light meant the space was lit very strangely, this set a very uninviting vibe. I would suggest perhaps looking to move away from the downlights and introduce some warmer ambient lighting to make it feel a bit more cosy and less grey and bleak.
Amazing service quick nice and friendly food was amazing and fresh from the ingredients in the food and the nan bread tasted like it had just been made thank you to everyone at the sultan restaurant will be back very soon!!!!
Amazing experience at the Sultan, second time visiting and had a great time, lovely atmosphere and incredible food!
My fiance and I 1st tried a takeaway and we were so impressed by the quality of the food we decided to try a sit down meal the food was perfect the staff were friendly and conscientious without hovering the starters were delicious as were the mains and the food was all brought out with perfect timing we will definitely be going again as it was all perfect the ambience was lovely and relaxed I would rate this restaurant 10 out of 10 Although ther is no direct parking outside the restaurant there is a car park roughly a 5 min walk away up the hill behind gibralter House
Came here Saturday the restaurant was very busy waited a long time to get orders in, meals arrived all very tasteless overcooked and chicken was like rubber very dry, brought our breads out and the mains followed 8 minutes later so the breads were cold. One tiny salad to share between 3 main Tikkas. Wasn t asked how the food was or offered any more drinks. I asked to speak to management 3 times. Asked on leaving if it was all ok. I explained what has happened and he wasn t interested didn t say anything accept grumble. People behind me was also complaining about the chicken and apparently chicken in meant to be dry. Not really sure where they got this information from. All in all a very disappointing night here
I always come to the Sultan it s hands down the best curry house in the Medway towns. The food is out of this world the portions are massive so if I was you don t eat all day and save it for your meal here it will be worth it. I came here Monday for my usual madras but Abbu suggested I should try a new dish it s a new take on a tikka masala and I must say I m sold we tired a taster on Monday and here we are Wednesday having it as a main. Well done sultan happy belly happy customer
Never been there before, our daughter booked as she lives nearby. Beautiful food, great staff, a complimentary drink offered. Will definitely return if in Chatham again soon. £90 between four of us, AND when the bill arrived it had a split between 4 figure on it also even though we didnt ask for it. V helpful.
First time at the Sultan last night. Very impressed, food is great, high standard and family friendly. Staff are excellent. Will be going again.
Garlic chicken tikka absolutely outstanding
Literally just got home from a Valentines meal. I need to thank this restaurant for the amazing service and great food. We will definitely be back. Parking: Not a problem parking as car park behind restaurant. You do have to pay in car park.
The service was first class. The staff were very friendly and welcoming The food was AMAZING! It was busy but, it wasnt loud or over crowded. Fantastic place to eat.
Went there for my 60th birthday celebration - delicious food, attentive, non-intrusive service, and great atmosphere!
1st visit. Food was lovely and service very good.
Food taste average and less quantity and prices are okay
First time tried a lovely meal will definitely order again polite man on phone and delivery man on time and also very polite. Thank you Sultan its taken a while to find such tasty food and service.
Lovely jubley! Best in medway!
Super food and staff very pleasant
No spice no salt very dull would not recommend small quantity hard food don t come
Absolutely perfect place to celebrating a birthday or just a romantic dinner! Lovely staff and reasonable prices. Five star. Recommended dishes Chicken Curry
Friendly helpful staff they couldnt do enough for you, amazing food!
Fantastic good food, good service the first evening. The waiter we had the other night was noticeably annoyed that we didnt want dessert. The purple cloth on our away was quickly ripped away once we had paid, exposing this cloth underneath. It makes one think about the hygiene of the restaurant in general
Food amazing not eaten an Indian meal as goof as that in the UK before superb.. Staff 100% restaurant beautiful.. Highly recommended. Try it..
Had an evening meal here with 3 work colleagues. All chose something different from a fairly extensive menu. Serviceve was attentive and professional. Waiter gave good advice on what to select as suitable accomaniment to mains. I had a keralan fish curry with a lemon rice which was a first for me. Delicious. Food
We ve used this restaurant several times for takeaway delivery. The food has always been delicious. However tonight they let us down , they took my order online . An hour later no delivery . I rang several times talking to someone different each time. .I was told that the delivery was in transit . 45 mins later still no delivery . Rang again after a ridiculous conversation I was told the food hadn t even been cooked ! I told them to cancel the order and refund my money Appalling customer service being lied to and told delivery was in the way when it wasn t even cooked . No apology from restaurant We won t be using the restaurant again
So disappointed after having lovely take outs went for a meal for a birthday. After over 2 hours waiting less than half of our party served, other half had finished eating before ours came to the table. This was after asking where our food was. Can t even say the food was nice after the long wait! Had to send several dishes back as they was cold the only thing that was hot was the bowl. Avoid at all costs stick to shozna. Complain and they start stripping your tables whilst you re still seated. I hope the owner of this restaurant takes a look at these reviews,I can see we re not the only ones with this kind of experience. Save yourself some money get a microwave curry from Asda you will be more satisfied.
Best food
Had a lovely meal last night. And friends enjoyed theirs too. Staff friendly and helpful. Food lovely and hot, great home cooked naan breads nothing to fault.. Beautiful tulips on the table a lovely touch. Spotless loos. Will be returning.
Braised lamb curry was amazing
Fantastic food and atmosphere
Dined here this week- though the ambience was good and the restaurant was large compared to similar Indian restaurants the food is just not worth the high prices mentioned on the menu and the quantity of each dish being absolutely minimal! One of the special dishes we ordered were Karachi Mughal Special which was priced at £14.90 and was supposed to be a combination of chicken, minced lamb and king prawn- little did we realise that they literally meant 1 king prawn along with 3 pieces of chicken with some minced lamb served in a metal dish almost the same size as my daughters kitchen set bowl. The Tandoori mixed grill again not worth the price (£15.90) given the small quantity of 1 small chicken leg, 3 small pieces of lamb and 3-4 pieces of chicken, the price could be lowered or the quantity slightly increased to justify this. Instead they generously garnished it with peppers and onion which me and my kids didn t like- would have rather ordered a veg dish instead. The stuffed rotis also lacked meat in them as we ordered the keema and tikka rotis. . Other similar rated Indian restaurants in the area probably do serve more quantity for a lesser price and taste. Overall the taste was just ok but not great with price and quantity being a big negative. Request them to serve in slightly bigger bowls whilst preserving authenticity. Definitely will not be motivated to visit again as i don t think it s worth the bill.
Food is really good, staff are attentive. Not too expensive. Definitely plan a return visit to sample some more of their expansive menu Food : 5/5
Good food not swimming in oil or water, service attention from the waiter could have been a little better especially as it wasnt particularly busy
Amazing place took my partner out for dinner Ive been here before lovely resurant food is so fresh. Beautiful atmosphere
really good food here. the staff were very friendly and approachable. if you stay at the hotel next door you get a 10% discount on the food! Recommended!!
We dropped in at prime time on a Saturday evening for the first time here and they were so accommodating to fit us in. Brilliant service, we felt really special and looked after. Jay was a gem! The garlic king prawn puri was epic and it is so refreshing to see so much fish curry on the menu. We will definitely be back and definitely be recommending!! Wheelchair accessibility: Ramp from main road
Fantastic evening at the Sultan, as always food and service top class
Food was OK when it eventually came - booked a table for 8 then food arrived about 10 (papadums and a main course for 4), was asked several times in that period for more drinks (a cynic would say a deliberate ploy...). Would I go back? - dont think so.
Love this place food is amazing service is brilliant always a friendly atmosphere wouldnt go anywhere else.
Nice atmosphere
Great food and good service
A great night, would highly recommend!
favourite indian restaurant in the area, visit frequently, great food at a good price, parking a two minute walk away and the staff are polite and useful:)
Excellent food. And excellent service x
Food excellent
Incredible food. Ive been a few times now and food keeps being great. Only slight issue is that service the last time I went was very slow compared to what weve had before. I imagine the chefs were short staffed or some other thing causing the delay as it was really unusual. 10/10 would recommend
If I could give more stars I would! I absolutely love the food here! Cooked to perfection for us. Wouldnt go anywhere else! Friendly staff and always quick on delivery. Love love love The Sultan Restaurant!!
Superb service and food. Would recommend Wheelchair accessibility: Very accessible for wheelchairs. Very accommodating to anything you need Food : 5/5 |
Amazing service!! Great disabled access. Food was amazing definitely will come again! Celebrating my mums birthday and received a free bottle of Prosecco the perfect ending to a perfect meal!! I would highly recommend
Wheelchair accessibility: Very accommodating , easy access for disabled , very good food , great atmosphere Food
Wheelchair accessibility: Easy access Food
Walked into this beautiful restaurant this evening to collect food to take out. The staff were most welcoming and the atmosphere of the place was just lovely. I will most definitely visit The Sultan at some time to eat in the restaurant, such a wonderful setting. The food was absolutely delicious.
Fantastic meal. Service is superb love the atmosphere best Indian in medway. Good for a special occasion
A really nice place to enjoy food with family and friends great flavours and excellent service
Excellent night for a family birthday! Food and drinks plus service on point, will definitely be back! :-)
We had a great meal here on Saturday night. Food was delicious and staff were very attentive. Highly recommended.
Great
What a wonderful gem this is. Got to say by far this is the best Indian restaurant in Medway. The atmosphere is calm and relaxed. The staff are amazing and knowledgeable and will go above and beyond. You are not rushed in the slightest and the food is without doubt worth the wait. I ve been here for small and intimate as well as very large family occasions. Don t wait a minute longer give this absolute treasure a try.
Kid-friendliness: You couldn t ask for better service, very polite staff, nothing was to much to ask for. Would highly recommend a visit to notch food Food : 5/5
Food was good and the curry was good! Loved my food it was delightful :) Parking: Easily accessible Food : 5/5 |
Amazing evening, good food, good vibes. Can t wait to come back.
Top notch food .Got the spice just right for me with the nan bread cooked on the button. Got to be 5/5 Parking: Can park on site or street or carpark
Great food, friendly staff
Extremely pleasant and kind people. The service attitude is aim to please and cater for your individual needs. Food is delightful and delicious. WAs recommend and did not disappoint. 6 stars out of 5. We will return.
Mediocre and this was mainly due to large table which was excessively noisy and being so close to our table meant it was very difficult to hold a conversation or hear each other. Service was incredibly slow Air con made it very cold but when turned off became quite oppressive - no happy medium unfortunately Staff were quite difficult when it came to paying. People wanted to pay their individual bill but they wanted us to pay one lump sum No baby change facilities - had to change tiny babies on toilet floor, no bin for dirty nappies Quite disconcerting that random guests from hotel just wander in and our of the restaurant Overall pretty disappointing and I will not be rushing to return
Good food and the service was nice. Not much atmosphere to the place.
Kid-friendliness: Very nice Food
Best Indian in town
My Husband and have just had our first take away from this restaurant and the food was hot and tasty will definitely use the restaurant again
Amazing food and service was excellent. Lovely evening
Fabulous food and great service from all the staff, Jay is a star! Lovely interior, very clean and a treat to have linen table cloths and napkins! Highly recommended. Food : 5/5 |
This place is a little jem. Food staff and atmosphere was great, I really cant fault it. Kid-friendliness: All ages welcome and catered for.
Fantastic meal . Recommend you come and visit
Great food lovely staff. Very knowledgeable about allergies. However service is very slow. Last two visits just two of us took an hour to get our main.
Amazing food, lovely staff
Kid-friendliness: Children very welcome Food
Delicious food and lovely welcoming staff
The service the atmosphere, the food was all five star , the manager anhar miah served us a complimentary drink and he was really helpful with the menu . Try there Punjabi Bhuna it s a mouthwatering dish
Absolutely excellent! Great food, superb service. A must-visit!
Excellent service, staff and patient. Faced with our broken English, the plates are very generous, I thank all the staff for this good time.
The food here is amazing , great atmosphere and service , the reason I have only gave 3 stars is my night was let down by the absolutely shocking price of soft drinks here. My wife and I had 3 pints of diet cokes which came to £17.70. The menu just states glass of for 2.95 which I presume they double and placed in 1 glass slightly miss leading in my opinion. No one in their right mind would pay £5.90 for a pint of Diet Coke I don t think you would pay that in central london. Some of the pints of lager were the same price. Great place but I think they need to have a look at the disproportionate soft drink prices.
Friendly/helpful staff and delicious food
Consistently great food and service always accommodating! Lovely local spot
Great service, great food and lovely atmosphere
The Best In Medway
Fantastic food, excellent service from Jay and the staff
All the staff were fantastic but Jay was brilliant, thank you.
The food was great and the restaurant is nice. Let down slightly by the service, which we found slow and not very attentive.
Very disappointed. Manager there was very rude and ill mannered. Had a problem with my 1 year old making sounds. The place was empty and the manager had a problem with my baby disturbing other customers, when the place was empty. Food was very oily. Terrible service ever. Such a disastrous rude so called manager. Made my husband and children very upset. The manager was very intimidating. Will not be going there ever again.
was there on a busy day and the atmosphere was amazing. staff were attentive and food was top class. will definitely be returning soon.
What a disgusting experience with the manager yesterday evening. The disrespect and disregard of children was shocking. He had issues with a child making sounds as all parents would know, babies do that! The food was oily, and they had animals running around the restaurant (RATS) a whole generation of them. Food and drinks were still paid for. But honestly, I wouldnt recommend going to this place. The service and manager, ESPECIALLY, are vile. I wouldnt want to have a look at the kitchen if the seating area was the way it was. ABSOLUTELY DISSATISFIED & DISAPPOINTED
DISGUSTING BEHAVIOUR DISGUSTING SERVICE, The manager had a problem with my 1yr old Nephew making noise saying a baby is disturbing other customers when the restaurant was empty... I will not recommend anyone going there THE MANAGER LOOKED LIKE A DIRTY LOST MAN WHO DIDNT KNOW WHAT HE WAS DOING!
Amazing food Amazing service Food is just beautiful and always piping hot. Definitely one of my favorite restaurants in Medway. Food : 5/5 |
I recently dined at the sultan restaurant , and I must say it was a delightful experience. The cozy atmosphere provided a warm and inviting setting for our gathering. The food was excellent, and my friends and I thoroughly enjoyed our meal. I would highly recommend this restaurant to others, not only for the delicious cuisine but also for the impeccable customer service, the tables were fairly spacious, which complemented the hospitality. The staff was incredibly kind and attentive, adding to the overall positive dining experience.
Went here Saturday for family get together great night gd atmosphere
Very good service and very friendly staff who got the food out quick all at the same time so we could all eat together simultaneously good price for the food and service recieved would recommend
Amazing service, favourite place to go!
Very nice place with perfect food
Absolutely love this Indian Restaurant, the staff are so kind, accommodating and always welcome us with a smile. We have been coming here for years, it s our favourite place! Definitely recommend
The food was incredible and the glassware was phenomenal. Service was second to none
Great food great atmosphere definitely the best Indian in Medway.
Great food. Friendly and attentive table service. Would highly recommend.
Very good experience
Lovely atmosphere and lovely food, staff very polite and professional 4/5th time coming and will probably come again.
Loved this place! Really great service and delicious food. Will definitely be coming back!
Vegetarian options: Good place to be Food
Had a wonderful time at the Sultan. The food was delicious. The service was impeccable and the complimentary drink. Just ended the evening superbly.
Best Indian food in Kent , definitely recommend
Fantastic food and service , lovely restaurant would highly recommend . Thank you
Was there on Friday and have been many times, on this occasion it was awful, despite being quiet we waited over an hour for our mains when they did arrive it was Luke warm, one of the Currys had a hair in it, when we complained the manager implied we planted it and became rude and aggressive, will never use this place again
Lovely we all loved everything we had
Amazing food great service thanks to everyone especially jay! Defo recommend! Be back soon
Brilliant food customer service is top notch everyone is friendly and very welcoming place bar workers floor workers all very friendly will definitely come back you should come try it too!!!!
Excellent, 100% coming back enjoyed a variety of curry s freshly cooked with mouthwatering flavours.
Birthday meal out, staff were very attentive and meal was loved by everyone.
Great good, lovely staff. Not rushed at all.
Good food, pleasant environment, friendly staff and prompt service.
Very good food Thankyou
Used this place twice in the last month and both times food was delicious. Generous portions, piping hot and a proper authentic curry.
Shahin He was the best servant i ve ever met in my life. He knew what the costumer needed. He also asked if I like the sweet food or the salty since i m not familiar with Indian food. He take care of u all dinner long
Fantastic Indian food. Its popular for a reason
My wife and I tried the Sultan take away for the first time and found that the food was beautiful the delivery was within the allotted time given my wife had the King prawn dhansak and I the chicken Tikka Masala the only criticism we had was with our meal we ordered the fruit Nan (we normally have the pashwari nann) and found it was very sloppy and made the Nann too soggy so wouldnt order that again but it didnt spoil our meal and as we have regular currys we have found our place thank you Tony
I have always used the sultan to eat in and takeaways and even recommend it to many friends until tonight took 2 hours for our food to arrive was luke warm and disgusting never ever thought I would say it totally disappointed
We turned up and the customer service was terrible we ordered starters and they took 30 minutes to turn up and when the main food finally turned up there was hardly any meat. Vindaloo was fully of potatoes and all the other currys were full of tomatoes and onions and when we questioned them about it they didnt care and were so rude
Great place, great people, great food. You won t regret coming. Give you the table you ask for if asked politely. 10% of if you book the hotel next to it (Charles Hotel)
One of the absolute best Indian restaurants Ive been to in a long time. The food is delicious and the service is second to none. Vegetarian options: There are quite a few vegetarian options including curries with Quorn options instead of meat. Dietary restrictions: We requested adjusted ingredients due to allergies and suggestions and substitutions were made Wheelchair accessibility: The restaurant is on one level and the toilets are not up or down any steps
great service. tasty food. good feeling
We came here on Saturday, the 10th of December for a birthday We were in the restaurant for a hour and a half before we received our food and when it came out it was cold and I don t mean just my dish I mean my whole parties dishes were all cold after speaking to someone they said they would go and do it all fresh about five minutes went bye, and they brought all the food back out we asked the guy have you re-done that fresh his reply was shocking. No we warmed it up in the microwave oven honestly do not go get a takeaway absolute rip-off
We waited 2:45hr for the food to be delivered (on a Wednesday!), and when it came it was stone cold! After 1hr we called and was told that it would be 10-15 minutes as the driver was stuck in traffic, and at 2:15 we were told again the driver would be 10 minutes as there is only one driver. Such a shame.