Cheers Pizza in Chatham

54 Luton Rd, Chatham ME4 5AB, United Kingdom

★★★☆☆
(99 reviews)
Categories: Restaurant Pizza delivery Pizza takeaway
Website
cheerschatham.co.uk
Address
54 Luton Rd, Chatham ME4 5AB, United Kingdom
Plus Code
9GGP+VF Chatham, United Kingdom
Time Zone
Europe/London

Business Hours

Monday
11 AM–1 AM
Tuesday
11 AM–1 AM
Wednesday
11 AM–1 AM
Thursday
11 AM–1 AM
Friday
11 AM–1 AM
Saturday
11 AM–1 AM
Sunday
11 AM–1 AM

Services

Service options
No-contact delivery Delivery Takeaway
Offerings
Late-night food
Dining options
Lunch Dinner
Atmosphere
Casual
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Photos

Reviews

3.2
★★★☆☆
99 reviews

Most Mentioned

delivery (16) price (11) money (9) phone (6) ribs (3) value (3) bbq (3) crust (2) pepperoni (2) garlic bread (2)
5 stars
41
4 stars
13
3 stars
5
2 stars
4
1 stars
36
★★★★
September 15, 2024

Getting a decent pizza can be a feat for someone as picky as I am. Cheerz pizza is going to be one of my go tos and its super affordable (not sure if it's a short term promo tho).....

August 25, 2024

You pay your money up front and expect to receive a fair amount of chip. £5,50 for xl chips, and it isn't enough for 1 person, never mind a family. WON'T BE ORDERING FROM THEM AGAIN

July 28, 2024

This was our go to pizza for 11 years. Don't know what's happened but it's now on my "you've lost a customer " . Twice we have ordered - once was burnt and had about 6 bits of pepperoni on. Gave them another go because maybe it's a one off? Nope even worse. Burnt, 6 bits of pepperoni, cheese on only one side' no tomato sauce and somehow cut into tiny strips on one side and giant slices on the other. Sorry guys but after 11 years I'm breaking up with you. It's not me - it's most definitely you. What did you do?! Shame as assume they'll soon be out of business. Totally avoid!

May 10, 2024

These place has been recently took over by new owners and they damaged its reputation. The other day they sold me a reheated pizza from previous day. Be careful and check on place what you are buying from them!

April 24, 2024

Didn't like the idea of 2 of the staff sitting on the chest freezers with there feet and shoes on top them too just imagine I've been in there and some times there food on them and people still go and eat from there this is the last time for me They advertise bbq spare ribs but don't sell them sort ya menu out even the new one above the counter what a joke

February 4, 2024

Your leaflet delivery guy today needs to learn not to put leaflets through doors that do not want them (Davis Estate). I have a sign on my door, both English and Arabic so there is no mistake. He did not adhere to my message so sadly I did not give a positive review. I do not want junk takeaway menus through my letter box. I do not eat from far out take aways nor do I want to fill my recycling up with other people/businesses rubbish. Good day!

November 29, 2020

STAY AWAY DO NOT GIVE THIS PEOPLE YOUR MONEY, this was the worst pizza I have ever had in my life I ordered a margarita and received a pizza with what looked like two or three spoons of some nasty tomato sauce and a thin layer of burned cheese, and for laughs I found a thin slice of onion on the side of one piece, absolutely the worst attempt at making that kind of pizza I have ever had the unfortunate experience of tasting it was a dry disgusting pizza, also the leaflet advertised that you get a bottle of drink but all I received was a can a complete ripoff STAY AWAY PLEASE.

★★★
September 30, 2017

The food is very nice but the customer service isn’t always the same unfortunately, they seriously need to up their customer interaction, the price is exceptionally good however... depending on who you speak to depends on weather you’re spoken to with respect or not

November 21, 2024

Today ordered pizza, such a soggy crust and with little cheese on top really wastage of money

★★★★★
October 21, 2024

Your pizzas are so nice

September 21, 2024

Order double prawn and double tuna pizza . Only put single prawns and small portions of tuna .

★★★★★
Local Guide
August 21, 2024

Food

July 21, 2024

Paid for pizza didnt turn up

★★★★★
Local Guide
July 21, 2024

Good value but cold atmosphere. Vegetarian options: A good variety Wheelchair accessibility: Easy access from street

★★★★★
May 21, 2024

veery nice and testy

★★★★
Local Guide
March 21, 2024

Very good pizza

★★★★★
December 21, 2023

Vegetarian options: Good Kid-friendliness: Good Food : 5/5 |

Local Guide
December 21, 2023

I wanted to give a zero star, the way Manager Behaviour was awful we paid a price for an item to go on pizza as a topping, on arrival we notice that the item we paid as a topping is missing ,so we rang the cheers pizza and started the conversation the man on the phone was very rude n agreesive, instead of giving us apologies he started to scream n sought stating that he never made any mistake n he asked us to bin the pizza if you dont want to eat. I am not returning again, and neither will buy pizza from this place.

December 21, 2023

Awful. Pizza was supposed to arrive, it didnt. The app said it had arrived, nothing was. When I rang, they said the driver has just left and I just work in the kitchen so I dont know. Then, when we took the refund for a late delivery they cancelled the order via JE app! Never using again.

★★★★★
December 21, 2023

Staff were friendly and helpful food was ok Parking: Due to location of shop parking is a challenge Food : 4/5 |

December 21, 2023

Been ordering from here for awhile but tonight i have been mugged right off ordered pizzas and both arrived fine but one was thin crust when ordered deep pan and it was cold rang up and complained and said would send a new one out pizza never arrived shocking service.....

December 21, 2023

Had to ring after waiting for over an hour and a half despite having been told via an app that it had been dispatched 20 minutes previously. Told that it had left 2 minutes ago and they only had 2 drivers in. When the food did eventually turn up everything was burnt. Tried to ring to complain but the phone wasnt answered! Didnt want to wait another hour and a half for another order. No wonder you have a good hygiene rating of 2! No we will not be using you again.

December 21, 2022

Avoid wouldn t feed it too my dogs Order was late and missing items food that did arrive was stone cold call them and some silly sausage that works there suggests putting it in the oven..

Local Guide
December 21, 2022

Order was supposed to arrive by 22:25. Unfortunately it never did. Called the store, they said they ll sort it out but nothing. Called half hour later and driver saying he left because I didn t open and didn t answer my phone. That s a complete lie as this has never happened to me and I can always see who is coming in the neighbourhood through my living room window. They didn t even apologise or try to fix things. At the end I asked what s gonna happen with my order and they said we re closing in 15 minutes. Eventually I had to drive down there to get my food. Worst experience with a takeout. Will never order from this place again and really make sure all the people I know will not either

★★★★★
December 21, 2022

Best Pizza Shop In Medway

★★★★★
December 21, 2021

Taste like pizza

★★★★
Local Guide
December 21, 2021

All ways a great pizza from them, delivered quickly, and great prices.

★★★★★
Local Guide
December 21, 2021

Best pizza place nice tasty food

★★
Local Guide
December 21, 2021

It looks dirty and they use low quality products !

December 21, 2021

Ordered a pizza that was supposed to be for delivery, got forced to log in to pay, order was suddenly changed to collection. Tried to call resturant about it but they just immediately hung up on me, tried to go collect the pizza and the place was completely locked up. Took my money and are apparently refusing to respond to either Orderyoyo or PayPals investigations for a refund.

★★★★★
Local Guide
December 21, 2021

Perfectly priced grub and will continue to use...

December 21, 2021

I ordered a pizza from them on Uber Eats when my order came I felt conflicted, shocked, disgusted and very DISAPOINTED. The pizza was very very small not even a 5 inch pizza also the pizza was soaky and oily they messed up my order.

December 21, 2021

Half my order came. Called up the restaurant and was told that it wasn t there problem. When I asked for a refund I was called a Div by the manager. Absolutely disgraceful place. Avoid at all cost.

★★★★★
Local Guide
December 21, 2021

The best and tasty

December 21, 2021

They never deliver on time when I order from Uber eats and I m pretty sick of having to keep phoning up to ask where s my food that didn t yet turn up when it s due to be delivered

★★★★★
December 21, 2021

Best ever

★★★★★
December 21, 2020

I always buy my pizza from there. it tastes fantastic, good prices and very friendly staff, also quick delivery and food is always hot. I definitely Recommend cheers pizza in Chatham

December 21, 2020

Order nearly an hour late and cold absolute rubbish

December 21, 2020

Bad place give wrong orders then dont take responsibility when they have done it wrong

December 21, 2020

Just had the delivery lady ring at my door saying cheers pizza...... 11:25pm ?? Never even once in my life ordered pizza from these guys woke all three of my children up. Tried ringing them 5 times cant even be bothered to pick up the phone wth? Wait till I contact you tomorrow it wont be pretty. Absolutely useless mate!!!!!

December 21, 2020

Arrived after 2 hours since the order was placed via Uber Eats. Needed to call the place and chase my order. Evening was ruined.

Local Guide
December 21, 2020

Its a madness how their delivery is that bad. Ordered at 19:14 call at 20:04 explaining my order to them - to be honest the person on the phone seemed quite nice and wanted to help somewhat but she was just telling me that the food was going out the door now - its a 5 minute drive keep in mind. About 40 mins later still nothing (20:42). Call them again have them explain to me whats taken so long - they tell me they cancelled the order because there was no reply at the door (I have 3 people and 2 dogs in the house so obviously the delivery person made no attempt at knocking because even though she was telling me the delivery guy was knocking my dogs would have gone mental if that was the case). I then caught her out on her basic excuses and she then issued to give me a refund.

★★★★★
December 21, 2020

Amazing prices and food

★★
Local Guide
December 21, 2020

Always liked the pizza here, the price is outstanding but waiting nearly 2 hours for a meal is shocking. It is Friday evening, granted but hire mire drivers if youre that busy. Good food. Never late on week days or during the day but order in peak times and get your food 2 hours later. Will be using these guys again despite this. Not sure if 2 stars is fair or not but it is what it is

★★★★★
Local Guide
December 21, 2019

Definitely best pizza aroun Luton Road. Fast service, professional Staff. Good value for money. Full recommendations.

December 21, 2019

Very bad service and food was burnt and dried. Three weeks have passed and I have been calling every week to get money back and had no luck. Went to the shop and still no luck. I would advise not to order food from here. Bad service and food. Keep away!

December 21, 2019

eating bad I have not eaten anything, and this dirt is with them

December 21, 2019

Just ordered at cheers pizza Chatham Im hoping it will be nice and hygienic

★★★★
December 21, 2019

The pizza place is ok. It has been around for years. Never had any issues. I had a pizza delivered folded in half and upside down. Not sure how I felt about it but I ate it anyway. I am still alive and didnt have any illness so cannot complain.

★★★
Local Guide
December 21, 2019

They make at this place. Its delicious. There is no restaurant.

★★★★★
December 21, 2019

Tasty pizza, chilled drinks, affordable price.

★★★★★
December 21, 2019

Really tasty pizza, my personal favourite

December 21, 2019

I received a text marketing message from them even though I did not give them permission to use my data. The message did not have an opt out included which is against the GDPR law. When I tried to order a pizza, after much repetition of my order due to a severe language barrier, the order was finally accepted. A few minutes later, I rang them again to ensure that it was deep pan, and they told me that they no longer deliver to my area (even though I received a marketing message from them) and were not going to honour my order. The sausage pizza topping is a bright orange disc of questionable substance and the vegetables taste past their best date (unwashed perhaps!) I would rate Cheers Pizza lower than 1* if it was possible. They should be closed down and investigated.

★★★★★
December 21, 2018

Amazing pizza excellent

December 21, 2018

mn goteno

December 21, 2018

I waited hour and half food was cold and half my food as not there rang back 25 times they didn t pick and when they did the staff was so rude it was a joke I will not be going back and my friends they should never talk the way they did and getting told to suck his dick they should be shut down

★★★★★
December 21, 2018

Best service and good offers and food 45 min delivery time just on time. Must try special offer £19.99 2×15pizza of choice Bbq wing 8 pc Garlic bread 4 pc Bottle drik 1.5l

★★★★★
December 21, 2018

I stupidly ordered our pizza to the wrong address and the guy at the shop called the pizza back and reheated it for us !! went above and beyond.

★★★★★
Local Guide
December 21, 2018

Best 18 in town, wonderful food

Local Guide
December 21, 2018

Just because you want to put a leaflet in my letter box I have had it flooded as there was torrential rain today. So thanks to you a couple of parcels and important letters are destroyed. Well done. Thank you very much. Absolute joke And today youve littered on my steps... Please tell whatever moron you have delivering your leaflets that if they cannot be bothered to even make it to the post box to not drop the rubbish on the floor on the 3rd step!!! Looks like Ive already complained about that moron not being capable of closing a post box in rain.

★★★★★
December 21, 2018

Great service, good value for money pizza that tastes good

★★★★★
December 21, 2017

I always use cheers pizza and never had a problem, their food is lovely and always nice people. 9 times out of 10 is on time but I dont really mind if its a little bit late as I always know its going to be nice and eatable. Very happy.

December 21, 2017

The food is very nice I admit. However the man who answered the phone is a rude arrogant inconsiderate PRICK

★★★★★
December 21, 2017

Great food speedy service highly recommended

★★★★★
Local Guide
December 21, 2017

Friendly staff, very good food, value for money, dont have to wait to long.

★★★★
Local Guide
December 21, 2017

My family absolutely love ordering from this place the food is absolutely delicious and when its a special event i always order from this place

December 21, 2017

Absolutely the worst pizza and wedges we have ever had! We ordered a meat feast and got a pizza with 6 slices of pepperoni! Phoned to complain and manager said we should of ordered extra toppings and that it was my fault cause I worked late! FUMING is what i am! All I asked for was another meat feast pizza and was told he was too busy and it was Saturday night! RAHH! Can t even put a picture of the pizza on here to show you how bad it was!

December 21, 2016

after using cheers pizza for years as myself and family enjoy the pizzas im afaid i wont never be using these again . cannot thought the pizzas or time they take to deliver however on this occaison i ordered some ribs with my pizza on opening them up and i guess i was lucky they never coverd a certain part of the ribs with sauce i found muld and not aliitle quite alot if it had been coverd with sauce i would have never known and gladly eat them . feeling pysicly sick i drove to the take away place and asked if they could tell me what was wrong with thses ribs the first guy looked and found the problem then im guessing what was the owner lokked and could not find anything wrong . speaking in there own langauge they had a dissusen and said that its not there fault the they get the ribs from somewhere else would i like some more . on hearing this i said i want my money back and they gave me £4 i said i want money back for whole order as i feel pysically sick i threw the pizza in the bin . they would not refund me whole amount . therfore i will not be using this place ever again.

★★★★★
December 21, 2016

Dont often order Pizza but have used Cheerz for the past 6 years + have always enjoyed them. I phoned tonight + received fantastic service, the phone was answered immediately + the Lady was polite + helpful and went through everything carefully + asked to ensure they had what I wanted (Anchovies arnt always available from some places though Cheerz always seem to have in stock) , I phoned back a few minutes later to add something to my order + it rang about 6 times a man answered (I could hear the Woman taking an order in the background) + he was also friendly + helpful. Pizza was delivered within the 45 mins stated, was HOT + I enjoyed my BBQ Ribs + Cheesy Garlic Bread too. Will definitely carry on using them (Would love to meet the Woman who took my order, she sounded like a very nice person)

December 21, 2015

They were very rude to customers shouting and swearing at them down the phone because they messed up on a delivery. All they offered for their mistake was telling us to f off and a can of drink. The order was wrong and half was missing. I will never buy from cheers again and nor will my family or friends

★★
December 21, 2015

Pizza is alright from there but the delivery times are shocking, was waiting almost 1 and half hours for a pizza that was told would be with my within 40-55 minutes.

★★★★★
December 21, 2015

been going here for years best place in town to get a 18 inch pizza

★★★★
December 21, 2014

Excellent food

★★★★★
Local Guide
December 21, 2012

delicious pizza.... cant beat the huuuggeee 18 inch pizza..full of flavours! well recomended