Tasty African Food in Chatham

Very rude no customer service skills at all

Excellent food, great service at affordable price. The atmosphere isnt great but the food and price is totally worth it

Very authentic and tasty dishes. Kudos to the chef!

UPDATE: We returned to the restaurant just this morning but are not happy with the service. You pay to get your food warmed. You pay to sit to eat. Very unfortunate! Great Africa food served here. The puff puff and meat pies are delicious. You sometimes have to join a queue to place an order. Parking: There is paid parking nearby and you take a short walk to the restaurant.

Very poor customer service from their staff. An omission was made by the staff from my order, I noticed this omission on arriving back home and gave a call to the restaurant immediately. It was agreed over that call that I could come back that day or the next day to pick up the omitted items. I was then blamed on the phone that the omission was my fault because I kept going back and forth with my order. On getting there the next day, I wasn t acknowledged by the staff (Abiodun- same person who attended to me the day before and spoken to over the phone), after attending to other customers who came in after me, she proceeded to tell me that unfortunately the item i ordered had finished and it s my fault for not calling beforehand to let them know I was coming to collect it. A whole scene was created and other customers had to intervene in sorting this out simply because the staff was reluctant to give me other items available in replacement of what I had ordered. The staff in this branch have always had an attitude and this experience was taken too far, you really need to work on your customer service as it is extremely bad.

This branch is by far the worst, staff are rude and useless. I called in advance to check what I was wanted was in stock, I was told it was so I made my way only to be told it had sold out. I queried this given I had just spoken to someone on the phone, the lady serving shrugged her shoulders and said maybe I didn t come on time. As I was leaving the customer behind asked for the same thing and I could hear them asking if she was the one who called and as I stopped and looked back they were conversing about me. Staff are pathetic and the customer service is shocking. Save yourself the trip and don t bother buying food here.

Just like it s name, a tasteful experience is guaranteed

Tasty s is good . Most meals are tasty. Although the jollof rice sometimes contains too much oil which needs to be worked on. Their pastries are also very nice especially the meat pie, However their customer service is wack to say the least. It is very sad that you own a business and employ rude staff especially the girls in Chatham high street branch. Most of them are rude and arrogant and this isn t good business. At least the girls need to learn some good customer service ethics and skill so as not to kill the owners business with bad attitude. Otherwise overall. Tasty s is good.

Lovely food and great service. Meat pies are the best

The food is good and The owner is sooo nice

Dietary restrictions: Ordered takeaway for my lunch break and food arrived frozen even though i chose the option that says hot with extra charge and Turkey even have freezer burn. Food was thrown away immediately.If you want fresh food just know it s not a place for you as most of the food probably in freezer for weeks

worse customer service and terrible jollof rice

Disgusting service! Always never delivers the right items ! Rude staff!

I was in the area and really fancied proper food so I went to Tasty. This was my first time visiting after a few years as I usually order from the Woolwich branch and have since moved to Kent. The taste quality has really gone down. I was shocked at how bad the jollof rice tasted. The fried fish was okay but extremely overpriced for the portion size. I appreciate that the cost of living crisis has driven up prices, but that meal was a sheer waste of money given the poor taste. The meat pie was nice though! I don t think I ll be ordering mains from Tasty again - it s just not worth it unfortunately. It doesn t help that I found one of the servers to be unfriendly and rude.

Absolutely disappointed! Walked in to order take-away and I asked the rude girl at the till if the rice and the goat was spicy and she said no, I specifically said it s because I have to share with my baby and she said it s not spicy I spend £17 + in rice, she DIDNT give me goat, instead lot of skin from who knows what and the rice tasted and smelled BURNED! I rang furious because the goat-it wasn t goat at all was VERY spicy and she could only blame ME! I rang a second time to say that she didn t even give me goat and she then apologise and said this is the way we make it and sorry if for me was spicy for ANYBODY that was spicy imagine if I just give a mouth full to my baby? Absolutely disgusting, no other words will described! I have to mentioned that my other 2 friends also ordered the same and we all left the food!

I took my family for lunch. General overview the food is over priced, as if this is not enough their Service is very poor. Some chic at the Counter called Mary has an attitude problem. The staff by their facial expression and body language seems like they do not want to be there. I ordered Jallof rice with beef. The beef was under cooked. The cutlery was very poor quality as it couldnt even cut through the undercooked meat. One small piece of meat was £2.64 and a portion of plantain £2!!. We decided to wash our pricy food down with bottled Fanta. Mary with the attitude did not even bother to give us an opener. She probably expected us to open the bottles with our teeth. With £2 service charge per person the least I expected was a bottle opener. Please avoid this is place at all cost, with that attitude I can not trust the kitchen. I would recommend any one reading to this review to try Golden Dishes on Luton Road in Chaltham. It is the opposite of Tasty Africa.I suggest Africa is removed from the name as our dear continent is being dragged through Mud. TASTY AFRICAN NOT. Please shoot me if you ever see me at this place.....

I love Nigerian food and I ve always wanted to taste food from Tasty Chatham only to be welcomed by very rude girls at the tills with poor customer service .Their facial expressions and body language clearly portrays they are being disturbed when you are placing an order as their attitude is just off . I had Jellof rice with turkey and it was nice but it s such a shame how they treat customers . One lady who came later on as we were about to finish our food was very nice and friendly , seems like she was their boss . They really need to improve on how they handle customers and it s sad they just lost one as i will never going back there .

I bought okro from them and they charge £2 to reheat costing £12.50 for a portion of okro then inside the plastic container there was one big piece of cow leg which was all bone , honestly speaking I wasted my money as I had 1 peace of beef and cow leg bone. Very discouraging. Also the the girls in the counter keep talking their language infront of customer while serving u , u dont even know what they are saying about u or how to pack ur food . Disgusting

Rude staff. Overpriced.

Went today and although the food was okay, I wont be returning. The girl at the counter was rude and Ive tasted better jollof I have made myself.. not good if you want to bring in a more diverse range of customers. I will find a better place to try nigerian food.

The food was average, however they hardly have anything in stock. The two women at the till are extremely rude and talk amongst themselves and act like they don t want you to be there. Plus they charge £2 to sit in I would not return

I brought soup from here today for £10 and they said it s gonna cost me &2.50 if I want them to warm it up in the microwave!! How can you sell people frozen food it s not your house it s a Restaurant and charge them to warm it up

Looked at the menu on Google before going in however those prices are not what I was charged £20.38 for a goat stew and rice overally spiced to the point there wasnt much flavour, food was microwaved also. The goat stew was not nice at all, very tough meat, lots of grizzle and skin. Not the African food Im use to and will just wait for my friends to cook for me in future

Great food

Totally enjoyable dining experience and great friendly ambience. The business owner projects a pleasant, respectful demeanor and her staff as well. Will definitely be back!

The delivery was not suitable at all... delivery time kept on changing and I had to wait more than and hour and 30mins just to get my food. Apart from that, food is okay and enjoyable only thing that might need to be adjusted is the delivery process.

African taste in England. The meal is superb

Food is ok

Ok

Bought some food today and every mouthful was full of bones. I could not even enjoy the food as I was forever pulling bones out of my mouth. The flavour was good, but the food was cold when my friend collected it. Not very professional at all. Im not impressed and will not be returning.

The food is really nice and sometimes the line to wait can be long but I mean that is to be expected and the staffs are nice and can make mistakes but we are all human at the end of the day.

A bit pricy but I love their puff and jellof rice. I just wish they could tone down on the jellof rice price. The puff puff had me buying them in large quantities weldone

We Africans must do better.whem it comes to customer service.

Food (jollof rice) wasn t that nice in flavour, it was salty rather. However the fried fish as well as the puff puffs tasted very nice.

Too long to attend to customers. They customer skills

Customer service excellent just that when making a home delivery it may be difficult in asking how one likes their pounded yam. I ordered pounded yam which was so hard it was not really eatable. Some people like their swallow soft.

Lovely and tasty African delicacies.They serve quality foods

I enjoyed the food

Small but welcoming place for Nigerian food. I havent tried the food here yet (just the pastries for now) but the puffpuff is excellent. The bread here is like agege bread, for people who miss that taste. They also have Nigerian-style meatpie and its really nice. Edit: the jollof rice here is very nice.

Sumptuous African/Nigerian meals....

Nice place

Their snacks is always nice,fresh and hot Vegetarian options: You have the option of their fried snacks. Recommended dishes Pie Meat, Fried

Allergic to their fish pie.

Nice Nigerian food... there soup dey plenty ooo. The customer service is superb

I ordered egusi with assorted meats, it was really not good. Meat was dry and hard. I also had beans, they were burned and I found a piece of stone/gravel in the food. Terrible, avoid this place!! Just east refunded me!!

Absolutely shocking service from the staff! Very slow, not interested in the customers that were waiting for almost 15 minutes because the ladies behind the til were SO SLOW! The worst service ever, they need to be sacked! Absolutely appalling. After waiting all that time for my food, the til packed up so I could no longer order and left with no food Parking: No parking

Got here at 1825h , closing time was 2030h, the waitress said I can t dine in cos she s cleaned the place for closure , after much deliberation she charged me for sitting in Totally ripping me off and the ewedu wasn t worth it. SMH

Always find things interesting when I visit any branch. Good food most of the times, any of the store you visit, their treats (or chops) are on point but its the people serving at times that might let you down. Today, was good but maybe I am asking for too much, I dunno. One thing is clear, you buy from people mostly and how they make you feel. Ignore the people shortfall sometimes if you can but go and get the meal as theyre delish. Atmosphere can do with a little background afrobeat music or something as there is eat-in. That will lift up the spirit in there I guess.

Typical Nigerian Restaurant. Sloppy service. Indifferent customer service. Rude Staff. Just a rip off really.

A bit pricey but I really like their ayamashe

Best African food in town and superb customer service.I really enjoyed the puffpuff and jollof rice.

Ordered food almost 2 hours ago and still waiting for it.

First and last time I will go into this branch of Tasty. Normally use the Woolwich branch, where the food is pretty good and the service is ok. We phoned are order ahead, but was still made to queue for nearly 25 minutes to find the order had not even been started on, even though we were told 5 minutes over the phone. Got to the front, but someone pushed in, the staff allowed it (I had my 7 year old and did not want to cause a scene) and when I finally got served, the order was not ready, the staff were arguing over it, they got completely confused with the customers order behind me and forgot part of the order, so I had to go back to get it. Took over an hour in total and got home to find the Jollof was drenched in oil, the beef was hard and the Ayamase was stone cold (from the fridge), so had to start heating things in different stages. The Puff puff was the best bit, but was fairly fresh up when I got there and again, needed heating up as that had gone cold. Will not be going back there again.

Very nice food.

Extremely long wait

Nice food.

The food is fresh, tasty and lovely . The atmosphere and sitting area are beautiful and clean, good for family and single person. The staff are wonderful. The toilet is very clean. Recommend the place for everyone.

Been a fan of this takeaway for years (their Woolwich, London branch) and now that they opened in Chatham and I m over the moon. Ordered some food for myself and my family today.. everything we ordered was delicious. When I m not in the mood to cook.. I ll be ordering from here

Just like Homemade food. African delicacies with varieties. Pepper soup and all sorts

True taste of Africa. Nothing held back. Good customer service

The Puff Puff was exceptional, we had 4 pieces for a pound, I wasnt so pleased with the oha and egusi soups, being an Igbo person, it didnt cut it for me, The chef is a Yoruba and hence the eforiro was very nice! The rates are not outrageous. In all, it is better than nothing!

The food is nice but Ive had to go back several times for incomplete orders that have already been charged for. Not to mention you get attitude from them when you go back instead of them to apologise for their mistake. My question is, why cant they be competent enough to be sure that customers get their orders complete? I have personally had to go back more than 5 times!

Yum.... lovely food, lovely service. More cafe than restaurant but lovely all the same

The food is brilliant, staff are also very helpful. Always a must visit once I. The area. Well done

Delivered at 3.30pm instead of after 5pm by Deliveroo. Mixed up order - got Eforiro instead of Egusi. Made excuses instead of replacing mixed-up order. Had the audacity to ask me to go to restaurant for replacement! And then the we are sorry, ma started Eforiro had large bones, probably fish bones in it! Poor customer service

Food is great and good value, but when its busy boy is it busy! More tills please you know our people like to take time and once they are at the front they never want to move!!!

Lovely food

Excellent customer service delivery. Very delicious foods although a little pricey but its worth it. The staffs are generally very friendly. The willingness to help and serve their esteemed customers is extremely gratifying. Highly recommended.

Spicy and delicious. Food well presented. Premises are clean. Staff are great very helpful. Nice addition to Medway!