Ginkgo Chinese Food in Chilliwack

Just a bunch of chill people, great service, very polite and kind too. Food was pretty good as well!!

Its hit and miss, usually awesomeness for the price.

Front lady is so rude and unprofessional . Never gonna cone back here again

Consistent

Uncleanliness should be in its name, the food is terrible, you are better off with mall Chinese.

The best Chinese/American food in Chilliwack. While I prefer the same 6-8 dishes, the food is great. Ive tried every other Chinese place in Chilliwack and keep returning to Gingkos. Good food, good service, good prices and friendly staff... what more do you want...

A lot of slots but not many gaming tables. Bottle of beer $10 including tip. A bit on the expensive side.

Found blonde hair strand in my food...none of my family is blonde. NOT COOL :( lost my appetite after

The worst Chinese food ever, 3 bites and through the rest out. I used to like the food but not any more.

Ordered on Saturday Night. Chow Mein, Beef Chop Suey and S&S pork combo. Got food poisoning. Sick for 3 days. Never again

First of all staff were RUDE AF, the chicken was like chewing on rubber terrible quality..rice half cooked, the almond chicken was a thin 8th of an inch thick with 3 inches of breading chicken balls were slimy inside the batter un cooked my entire family of 5 now has food poisoning really bad...dont forget the inside of the restaurant!!! Sooo nasty! Rats running around outside, boxes and junk piled up inside the place...absolutely the worst experience ever!!! Ive never taken a restaurant to court but this time I am and seeing for food poisoning, got a doctors letter too see u in court

I just ordered, May 19th. Absolutely the WORST chinese take out Ive ever had. Ill be shocked if Im not sick by bedtime. Will NEVER order from this place again.

If you need something cheap and fast

Did a Skip order. The sweet and sour was okay...The wonton soup, was very bland. The deep fried prawns and the almond chicken were seriously dripping with oil when we took them out. (So horrible). The special chow mein was all noodles and dry. Absolutely very disappointing!!!

Doesnt answer phone or take orders when they supposed to be open for another 30m.

Very subpar food. It might be the cheapest in Chilliwack BUT you get what you pay for. Extremely run down place and very dirty looking environment. Makes you wonder how clean the kitchen is. Staff is also very unwelcoming too. Ill be looking elsewhere.

Had added fees added on top of my order , and when the driver showed up , they didnt have change which made my order cost even more. I stated Id pay cash. Wont order again as they didnt provide service as stated. Service

This place is terrible. Ordered the chicken balls and almond chicken. It Came with literally zero sauce. I phoned and called and the lady said most people don t like sauce. I asked her then what made the Difference between almond and sweet and sour chicken. She had no answer. Spend your money elsewhere. Don t waste your time.

Barely no one ever eats inside used to be very good food not so much anymore

The owner has an arrogant attitude and no service at all. An unpleasant experience. Highly not recommended!

Quick and easy! Great food!

We ordered veg chow mein, chicken chow mein, veg fried rice, chicken fried rice, honey garlic chicken, sweet amd sour pork and mixed veg for our family. The order was $119. We are a family of 6. Normally i dont place reviews but i felt compelled after this experience. The chicken in the fried rice and chow mein dishes was absolutely trash. At first i wasnt sure what it was supposed to be. It was unrecognizable to any meat ive ever had before with a texture to match. The chow mein noodles were incredibly dry, the word spongy spring to mind. The Honey Garlic Chicken was over cooked and dry beyond edible. Rolled sawdust smothered in sweet. Only the large bits of chicken were edible. The sweet and sour pork was the only dish that the kids didnt complain about oddly enough. If its cheap food you want, this is the place. Over all not worth the $119 dollars we spent. This is a fair warning.

It was my first time visiting, and I knew going just before closing the food was not going to be the freshest, but I wanted something bit healthier than fries and greasy burger. Service was fast, although the cashier said they were only taking debit at that time. The food was decent, the noodles a little dry and the pork a little overcooked, but some ppl like it that way. The nice part is it was served piping hot.

Was presently surprised. Food was great for the price.

Bought deep fried wonton was disgusting. Overcooked as meat was almost black. The excuse was they had to cook them longer as they were fr9zen and didnt have any thawed. And they had lots of orders. Then dont sell them. One bite and in the garbage!!! Disgusting customer service. We are not too fussy about getting something sub par but this was horrible. No apologies or anything just excuses. Horrible!!!!

Fast and convenient

I want to put a indoor water feature for those koi fish lol That would make an already cool atmosphere rock. Food

Excellent food at this location....the one downtown chilliwack is terrible

I prefer this Gingko in town its the better of them if you need quick food and feeling like Chinese for dinner.

Used to go here as a child with my family we wanted to try again now that we re in the area. Used to be excellent Chinese food. Now it s basically fast food that tastes horrible. Definitely not worth it. If you re looking for something cheap, sure give it a try if you want but not the same as it used to be and not appetizing at all, didn t even go close finishing the meal. The lady at the front was so welcoming to other customer but was extremely unhappy with us for some reason. Ultimately, it s just not worth it unless you like cheap fast food

Great people and great service Parking: Great parking spots. It is great as they have drive thru Food : 5/5 |

Take out is great, good size portions. Seems like they care about what are serving people.

I got the spicy chicken and noodles. The spicy chicken had very very little meat in it. Come on guys we are not paying for veggies. If I could it would have been 0 stars I understand times are ruff but at the same time u guys charge a leg and a arm. Atleast be good with the Food Not good at all first time here Very disappointed

Made a mistake on our order. We were suppose to get fried prawns but got fried chicken. Food was good but too much Soy sauce in war wonton soup and Beef and Broccoli. Should just let us put our own soy sauce in it. Not too much veggies in war wonton or any beef. They were apologetic when I called about mistake and sent us the prawns after. Driver was very nice and apologetic. May try again.

Honestly , I ve eaten here quite often for many years when family is in a rush, shopping etc.. however I never want to hurt a business with what happened, but in this case I feel I need to. I ordered chow mein, ss pork, and deep fried wings. Everything came out piping hot, fast, as always. They have that pegged. However, I ate a bit of my food, gave the rest to my partner. I was up at 3am with a very upset stomach, it took a little longer for my partner but the same thing. I don t like to blame, but in this instance something did happen and it wasn t good to the point where it s lasted far too long. Please make sure you keep your food out of unsafe temperatures where bacteria can thrive. Everyone makes mistakes, but if I was an elderly person it could have been way worse. Take this as a learning experience more than a bad review.

Wow great lunch break chinese food, very good value, many lunch choices.

Not open when they are supposed to be open. We only eat at this place for Chinese. We travel from Abbotsford. The other location is gross and you can get very sick eating there.

Decent food, kinda slacking threw the years thou, food was kinda bland and dry but overall its a pretty good place to eat

Gooooooooood

They gave me no sweet and sour sauce with pork and they didnt give me my bloody rice they replaced with just pork I have no idea how

Worst food ever!!

The lady with the glasses is very very rude. Doesnt get up, watches her video. I had to slap the counter to get her to look at me. My order was sitting right there. Please let her go her skills must lie in another area.

I don t know how this place exists. Disgusting! Chow mein is definitely served reheated the few times we ve ordered out overall just low quality food. The lady working at the counter is nasty with every person I ve seen her interact with including my wife. Won t be supporting this place anymore!

She was so rude. Wouldnt let me add anything to my meal even though I was willing to pay. I left and will never go back.

One star across the board. Wont go back

Altogether a great place to eat!

This place is depressing. Piles of boxes everywhere, every surface dirty, bathrooms filthy with no supplies, and lady took my cash order then walked in the back and handled cooked meat with her bare hands. I was really hungry though and figure my immune system is decent so pretended I didn t see that haha, but will definitely NOT be back.

Over 2 hrs wait no courtesy call and very rude customer service ..disappointing

Great service and good prices and food was delicious

Great Chinese at a great price

Simple and good, $10 combos, pick what you want.

Never again. Second time still bad. Burnt prawns and tasteless chowmain.

big food...lots of good food, good price

Very rude front staff. Very greasy.

I was told this place was bad by relatives but everytime Ive been there Ive enjoyed it. Its my go to place now. And this may sound crazy based on the other reviews but Ive been to every Asian place in Chilliwack and this has the best Almond Chicken by a mile. Crispy on the outside and juicy on the inside! I eat with my parents a lot and we couldnt believe that this supposedly fast-food style Chinese place had the best Almond Chicken. Dont judge a book by its cover. The three women Ive dealt with have always been very polite. The food has been good. Its more mall-style but I like that. The drive-through is efficient and you can order online which saves time. I like that you can make a mixed box of food by choosing 3 different items from the menu. I really hope they add an order of BBQ Pork to the menu. They already use the BBQ Pork in Pork Fried Rice and Special Chop Suey etc so why not give the customer the ability to have an order of the stuff by itself? I love me some BBQ Pork! Get it done folks!

Price was right & service great. Noodles were... noodles only. Ill go back - but nix the noodles for double vegees. Sweet & Sour pork was fine.

Decent food at an affordable price.

Literally the greatest Chinese restaurant in the world

Would not let me pick up my order from sardis because I live downtown. Screened my calls so uI couldnt explain it to them. Downtown ginkos is even worse.

This place has the best prices for Chinese food. Always piping hot and delicious! Dont order from the downtown location as it has been disappointing on a few occasions. I only get my Chinese food from the the one located next to the mall!

bad food no good

Had a great meal I had ordered for two recently, the delivery driver was very polite & have always had a good experience with them.

Not a very good place to order from at all. When was the last time the food inspection agency even went there? Were they bribed or something? The place looks dirty and old, especially the kitchen. Also, tried ordering from there for takeout even though they werent closing for at least another 25 minutes and they very rudely refused to take our order because they were closing soon. Oh well, their loss. Never ordering takeout from there ever again. Oh, and NEVER order the beef. We got sick last time we had the beef from there. Yeesh.

If your poor and live in your car this is the place for you. It has no flavour and is bland and most likely just reheated. How they are still in business, let alone 3 locations I have no idea

They finally have dine in again Nice girl on counter Food

Can never go wrong here

Great place for a cheap combo!!

Our go to place for Chinese food!

Drive thru service us great but food quality has definitely declined lately!

I used to eat here a lot today will be the last time I give them my money for a regular customer.... hadnt been therr in 6 months and now I tried again was treated so poorly buy the old lady in glasses she should get out of customer service

Always nice people and good food. Cant beat that.

I never write reviews, but i could not afford not to let others know to never go to this restaurant. I ordered a bunch of stuff... the shrimp fu yung had egg shells in it. The chicken udon noodle had no taste and the customer service was horrible. I did not know in this time and age that people looked at an individual and judge them by the colour of their skin. The older lady at the cash has no manners. I will never spend my hard earned money here... I wish there was something less than a star cause they dont deserve one.

Has a rating of 9.6 on Skip so thought we d support local and give them a try tonight Jan 31/2021 & it was the worst driest boring Chinese Food we d ever eaten Will be avoiding this restaurant & wondering why Skip gives them a 9.6 rating & Ginkgo s own page has a 3.1 out of 5?

Better than people give it credit for

Ordered online and picked up at the designated time Good food

I love this place and drive thru food is great here

Im a bit leery of this place, ordered Combo #8 through the drivethru. The food was fine, but no one was wearing a mask. I wouldnt feel comfortable coming back unless they upped their covid protocols. Edit: Ive been back a few time since and theyve been consistently wearing masks.

Cheap, quick and tasty

Its cheap and fills the void.

if I could rate zero stars I would FYI this is not real Chinese food in any way shape or form. Absolutely disgusting, the chow mein was actually Mr noodles with a can of peas added to it. Not kidding This is an embarrassment of a place, absolutely horrible !!!!

Great online menu, easy to use for ordering ahead. Very reasonably priced

It was great as always

Great prices but the food is not great chow mein noodles are blah and have no flavour at all the fried rice is ok the vegetable tofu was no good it look like it has chicken fat in the dish with the vegetables.

The quality is ok not the best ever however for the price its not to bad ..its definitely changed over the years

Good food for the price. Have been many times.

great food. great drinks and service.

Good cheap priced food for youre money

AWESOME

Good fast food style Chinese food. Not the best Chinese food in town but good prices, quick and will cure your craving.

I like that it has a drive thru. The food was average

Best value spot for Chinese food. Big portions and fast service. Loved it!

Great place to grab a quick bite for the family. Friendly service and prices are unbeatable.

Always yummy food

The food was pretty good and hot. It was ready pretty quickly. The staff were very pleasant.

Food sub par, staff was not friendly, delivery was not available, wait time was looooooong. Will not be a repeat customer

Hot meal. Food ok. Good price. Fairly quickly served. Have had better Chinese food but higher marks (3 vs 4) for whole package.

I know some people who will argue with me regarding their food but, I think its great and Im the one who is eating it.

Cheap price, but decent enough for regular american-style chinese food. Front counter staff are great. Ill go again.

Was ok for fast food

Do Not Go To This Restaurant Poor Customer Service ..Worst coustmer service ever.. went there yesterday around 12 afternoon through the drive through casher wouldnt give us the chance to speak forced to order something we didnt like didnt give us options asked for rice and noodles casher says we couldnt choose ..casher was hella rude . Have us the wrong food casher wouldnt allow us to make two separate tractions ..would not recommend this place to any one ever

It works when craving that cheap Chinese food.

The consistent quality of the food is surprisingly good for the price. Their portions are very generous. Just a great affordable restaurant to dine in or take out!

Decent Chinese food. Fair price.

My family orders from here everytime!

Good food but too much salt and MSG prices keep going up

We always enjoy Ginkgos. The food is always great especially for the price and quantity of food.

The one by the mall is older style building.

Always tasty; fairly priced food.

Just ordered from them this evening for delivery. We waited 1.5 hours for the delivery to arrive (after being quoted 30-45 minutes). They called to tell us the delivery driver couldn t find our house, that it was snowing (it s NOT) and that it was too dark. He turned around, brought back our food to the restaurant and we were essentially told too bad . Won t be ordering from them again.

Found a staple in the ginger beef. Absolutey appauled and disgusted!

ordered here for the first and very last time the other day. My friend spent the night and most of the following day puking and Ive never felt so gross immediately after eating before. Never Ever again Hing-lung(sp?) off young and central best in town!

This is a great place to pick up fast, decent Chinese food at a very reasonable price. Its not great food, but its far from bad, and the staff are friendly whenever Ive been there. The only reason Im not giving it 5 stars is for the overall quality, but as long as you dont go in expecting top shelf Chinese you wont be disappointed.

Terrible experience yesterday. The lady taking the order had a patronising attitude was extremely rude; did not know her own menu. After Id been served I saw an elderly couple enter the premises one hour before closing, they were asked to leave (because theyd already cleaned up for the day). Will be my last time here

Fast service and fresh ingredients. You get what you pay for.

Old oil. Not great food. Maybe next time?

Do not recommend

If youre wanting a quick stop for Chinese, this is the place. Went through the drive-thru, and got my food within 5 minutes. The food is pretty decent as well. Not salty, and has decent flavours, all while tasting freshly cooked. The portions are great and they do not cheap out. My go-to whenever driving by.

Consistent, fresh food. Great staff.

Had take away, food nice and good size portion for fair price. Menu a bit limited though

If I could rate in the negatives I would. This is the worst chinese food Ive had in my life. Have a better chance if getting a 5 star chinese meal in a Chinese dumpster dug from the bottom.

This place is horrible!!!!! Worst Chinese food I ve ever had.

BEST Chinese food in the Fraser Valley! Great little drive-thru for quick convenient lunches/dinners. Reasonably priced and is always served hot and fresh. Excellent chop suey and almond chicken. Highly recommend!

Friendly staff, great prices

One star for at least giving me the correct order. Terrible food.

Great, love the drive thru

Great value

Always enjoy Ginkos Chinese food while in Chilliwack

Probably the worse experience ever. However considering everyone is calling this Chinese food when its clearly cheap Canadian Chinese food Im not surprised by the reviews. Its trash syrup sugar meat. Not authentic. I could make better Chinese food at home.

The food was very good and fresh

This is the most plain tasting low end Chinese food Save your money and go to anywhere else

Cheap, fast Chinese food. Its exactly what you pay for and its delicious. Id reccomend the sardis one over dt chilliwack.

Poor service take out food cold and missing sauce not go there again

HORRIBLE customer service. I ordered the *SPECIAL* chow mein and what I received was not special. It was essentially vegetable chow mein with one piece of beef. Upon calling and informing the restaurant there was a mistake, the manager told me it was not possible, that i was lying, could have eaten it all by now, and that they could not have made that mistake. For a terrible meal with a side of AWFUL customer service, this is the place to go.

Food actually quite good enjoyed it

I like Ginkos!

We ordered from this restaurant last night .they told us it would take 1hr-1hr20 mins for delivery. We called after 2 hours to see if the food was coming, were told the delivery woman had just left and would be 15 minutes. Half an hour later a guy finally showed up with our dinner . 2.5 hours we waited. When we mentioned that to the delivery guy he was incredibly rude. He told us to stop ordering while theyre busy if we didnt appreciate having to wait. My husband tried to tell him that if they were that busy they shouldve quoted 2.5 hours instead of 1hr 20 mins. The guy just walked away. To top it off when we opened the bag one of the dishes had not been properly sealed and had spilled out in the bottom of the bag making a huge sticky mess and dumping out half the contents. Bottom line is Id never order there again. Terrible service. Spilled food. Rude employee. Waste of time and money.

Worst service never going back

Fast and friendly

A great cheap choice for Chinese food

Food is Ok and reasonably priced. Customer service is poor. Online or phone orders are no longer available at the pickup window and they have closed one location. When asked why, staff said new management then admitted that actually it was the same old management with new policies. They seem to be working hard to make things more convenient for themselves and much less so for the customers. Not worth the drive anymore.

Horrible customer service and the chicken.... umm no

Found a staple in my ginger beef. Was always happy with the food until that. Now will not order again.

I like going to the original restaurant by winners, they never fail

I am not a fan. The lady was very nice and helpful; however, my food was burnt. I am not a fan of burnt fried rice. I would not go back.

Excellent Food, Staff is super friendly and fast.

Good food and great prices!

Worst customer service ever, manager is completely and utterly selfish. Hung up on me 3 times when i was trying to place an order for pick up. I do not recommend, plus they are very unsanitary!

Great food

Order prawns and you wont be disappointed. You get tonnes. Deep fried items always fresh hot n tasty.

Good value for the food. Okay taste

Good good... Food

Been only once before and got handed dirty napkins from the cook as cashier wasn t there and he took napkins out of dispensary with dirty hands from grill.. Today 11:30 waited at intercom for minutes, no reply so drove up and knocked on window. The cook comes and takes order, I asked to please make it fresh with soya sauce, he says yes. The woman cashier comes now with order. I asked soya sauce please ? (As I asked the cook prior and she passed it and close window, I say excuse me, could i have a napkin/fork please? She quickly passed it and stated, next time tell me before hand , (I did with cook) I was starting to say .. it should come with order or ask me maybe .... -few words in and she closed the window. So rude ! Needless to say, I ensured she seen me flip her the bird - not going there Anymore. Owners: need to learn more people skills when dealing with public if you want them back again 2 stars as food wasn t too bad..

Its cheap and can feed a bunch of people

Love the food. Friendly customer service. A favourite when Im looking to fill the craving for fast and good Chinese food.

Just watched one of the cooks grab a puppy outside by the throat... it was sqealling so bad, thanks to the girl that ran up and took the poor thing away

The service is quick and friendly. The food is really good for a great price. They have a decent selection of dishes to choose from. They are a regular lunch stop during my work week.

Woman rudely snapped maybe I should pay attention when I pointed out that she charged me a price much higher than what was advertised on the order board. Interesting rhetoric as I was paying attention ,which is why I noticed the price difference at the window She also packaged it in a containers half the size.When I got home and opened the small containers they were not even half full. The noodles were cold and stale.

Well. I know not where to start.Have never visited this place before , but decided to use the take out window for pick quick up a few weeks back. I ordered two three item meals. There was difficulty ordering as individual was not proficient in English. I took my time , but after three attempts the manager came to the window. She immediately verbally attacked me. Aggressively told me I ordered wrong . I reordered , got my food and left. Food was not bad for the price. I got what I paid for. NOW HERE COMES THE FUN PART ! Went back yesterday . I decided to order inside , as I had a prior language problem . Same server as on my prior visit. The server was great. Friendly . I wanted to order three meals. Got the first two ordered . I will admit I was slow on making a decision on the third. Server said : No problem . I need to mention this was 3pm in the afternoon . There was not another customer in sight! All of a sudden the owner / manager storms from the kitchen and pushed the server aside. She said very rudely : What you want ? You can t make up your mind ? You taking too long ? I looked at her and said We are doing fine here. She continued to glare at me. Now, I am not one to accept rude and unacceptable behaviour from anyone . I said: This is the second time I have been here and you have spoken to me rudely. You seem to have a problem with me or are you just rude in general? I should have read other comments , for I now know ,she just generally rude. There is no one here so you need to calm down . She backed down and took my order.She barked a price at me . I handed her the money . She glared at me. I glared back. She then literally threw the money back at me . Told me to get out. I turned to leave and I heard her mutter a profanity under her breathe. Thinking I heard what she called me wrong I turned around and said : What did you call me ? You need to know that you are a bitch! Rude and bitchy. She turned to me and called me the C word.Not once , but three times. I was beyond shocked . I had my son with me. I told her she should be ashamed of herself .I told her it is a word I can proudly say I have never called anyone. As I headed out she was still cursing at me. She then said : you call me bitchy , so I call you a C****. I turned to her , looked at her , and calming said : It is now perfectly clear to me why your restaurant is empty. I have never wished ill on anyone , but I hope you lose your livelihood.

First and last time ordering from here. Everything was bland but typical for your frozen food variety. I could have bought the same items at M & M, heated it in a microwave and got the same results...the search continues

Food is filling and service is fast

Good food, but a little pricey now. Wished they went back to $4.50. Why raise it again? Ill give five stars when they go back to $4.50 for a combo

Food was horrible and had no taste at all. And the almond chicken was nothing but a puddle of grease.my wife daughter son and me did not eat the combos as they were disgusting will never go back

Not to bad..

Horrible.