A&W Canada in Chilliwack

The young lady at the till wasn t friendly at all , she was busy doing inventory but seemed she didn t like her job .

I guess the intercom doesnt work in the Drive-Thru because nobody helped me

Consistently fast service and good food. Clean public spaces.

This took like 30 minutes to get my order and other people where waiting too

Use to go here on my lunch breaks but they are back to having rude staff again with all the fast food places out there ill be avoiding this location from now on. They also make terrible ice coffees i had to return the one i ordered

Horrible an and w will never go back to this one!

Do not eat here. Completely unsanitary. Should be closed down.

Went last night to get a fry I pulled up, paid. Everything was good, then the lady hands me my fries with both of her hands, no bag (thank you to The City of Chilliwack stupid bag fee). Any other fast food place charges you a bag unless you say no bag . So now I have her dirty hands that just touch the cash, touching the side of my fries and having the fries rolling around on seat in my car. I would like A and W standards should trumps the city of Chilliwack, lame bag fee. Just another annoying experience ..

Best A&W in the Fraser valley

Really nice staff; good quality fresh food and clean restaurant.

The consistency between the buddy burgers was mid. Too much mustard and not enough onions. Better than Mr Mikes.

The buddy burger scale was created her. Everything was worse than the Vernon buddy burger, except for the bun... But obviously its still better than Mr.Mikes.

Fast service and fresh food.

It is 9pm and they are open until 10 and the store is completely closed. This isn t the first time this has happened :(

Service is good

Great service, dedicated staff!

Fantastic service with Lisa in the drive-thu today around 14:23. Thank you for being so kind and courteous.

The sweetest two ladies were working the desk, they were so kind and patient with the elderly customers. She even apologized for the delay in our meal - we broke one of your egg yokes so we are remaking it for you . Food looked liked they had taken the extra 10 seconds to make it look like the picture.

Same as usual except you get small town services. Steady and courteous. AMONG all the AW the one in Chilliwack near Walmart is the best. Next the one in downtown Chilliwack. Third the one in Lougheed Hwy in the plaza where Canadian Tire. Fourth the unit in Lougheed Mall. Fifth Maple Ridge and Como lake plaza on Coquitlam. The worst is the one in Agassiz.

Awesome food. Just wish they had some kind of a sun shade for when you are waiting. Cause man that sun is hot. The kinda hot that makes your balls stick to your leg all funny but you cant fix it or your gf will think youre weird or something like that so you just put your water bottle down there and hope for the best.

Food was really good Service was really good Food

Came in at 4:00pm on Saturday the 30th, there was no frosted mugs for root beer. Sticky tables windows were covered in dirt and the ketchup pumps werent full took almost 40 minutes to get my food. At least food was hot.

Ordered 3 Nashville burgers, they were stale and tasted awful. The patties tasted like they were re-fried multiple times. Avoid this outlet!

everything was tasty and clean every time I stop here I always have a good experience

It s always sticky on the tables. The floors are never clean. The staff are just super rude and the managers are very stuck up and also terrible with their employees and fired my sister for trying to do proper protocols for vegetarian options because they constantly put meat products with the vegetarian or vegan options

Place empty when we arrived, so no waiting. Tea hot, but burgers and fries could definitely have been hotter. Place clean. No ketchup on tray

Excellent food . Great service

Fast service

Burgers are always done to perfection. Ive never had a bad A&W Burger

The chicken buddy burger was great but they had no onion rings

Food was excellent, the staff are friendly and the manager is great to the staff. When you see and hear the staff in good moods and laughing along with the manager, its always a good sign of great management and its nice to see happy staff. A great environment, yes I know its just a fast food restaurant but its really nice to see and its rare to see now a days. I live downtown chwk and theres an A&W really close to me but my go to A&W is the one at Eagles Landing. Never have I been dissatisfied or disappointed with the food or the happy upbeat staff. Way to go and a huge thumbs up to the manager and his staff.

So slow

Great burgers and onion rings

Fantastic service! Super friendly staff! Fresh tasty food frosty glass was bringing some out of towners for their first root beer and teen burger and got to give them the perfect A&W experience! Thank you! In addition the restaurant was literally spotlessly clean!!!

Always a treat. Food is consistant with almost every outlet. Good value for your dollar. We were running late and although we were technically within the allotted time frame, the staff welcomed us and we had an enjoyable late night snack before heading out to a two hour journey home. The fresh pot of coffee was very much appreciated. Thanks, ladies. You made my day.

We love A&W burgers. The experience at this particular A&W was ok. We went thru the drive thru and ordered a burger with extra mozza cheese on it, but when we got home we realized they didnt put any so we wasted a dollar. The food was well prepared but didnt seem as fresh as other A&Ws. Well be back but we dont expect much..

Interesting place - when you eat inside you get napkins, when you take to-go - they dont give you any.

The Burger wasnt greatest specially you pay alot for the food in the first. Find out I pay for a refill. I will be coming back there.

Clean sitting area, staff was polite and thoughtful... and as always, tasty food (the best in terms of fast food, hands down)

Great food

I highly recommend A&W, Eagle Landing location, Chilliwack, as people working in this restaurant are friendly and sometimes very kind; also, great place to relax This morning, 13 May 2022, I forgot my wallet at home and realised that when I ordered a tea. Fortunately, I have some change in my pocket but short to cover the entire cost of my order. The lady at the cash was very kind because she said that: its OK. Just have your tea. Wow, this is truly taking care of your customers, so thanks again

Nice & Clean Place, Excellent Customer Service. Warm food Service. Love to Visit here again & again. Definitely Recommend

Fresh and yummy

Good food but was a long long wait. Longer than Tim Hortons. I prefer the downtown location.

So polite and friendly service

Id rate higher if the prices were lower.

Every time I ve ordered skip the dishes or went in and ordered from this restaurant all the employees stand around not doing anything while I m waiting for my food I just ordered food and they forgot the sauce and the burger looked like it was a day-old the lettuce was disgusting I love going here to eat but I ve been disappointed multiple times now from this one a&w every time I go to an A&W I always order the exact same thing that I order every time and every time that I order from a different A&W than this one my food is always fresh and it s always hot and good every time I come to your NW my food soggy or tastes odd I just spent over 30 bucks at your restaurant just to have soggy fries and an old burger thanks

The person on drive through taking orders cut me off and didn t let me finish my order, and then proceeded to be annoyed when I complained and to Finnish it off they gave me the wrong order

Food was excellent

First time eating poutine. Yup it was weird lol.

Forgot my burger

I know were supposed to give credit to those who show up.... but this was ridiculous. 15 minutes in the drive through line up, with one car ahead of me. Pulled up and paid... waited another 10 minutes for my food. Everything was cold. Only upside was fredh coffee and the pleasant Native girl working the drive through. Wont be back.

Always tasty! Great service at this location. Vegetarian options: Beyond burgers and breakfast items. Dietary restrictions: Just ask them about options. Parking: All types of parking, right outfront Kid-friendliness: No play area or anything but kid friendly environment. Wheelchair accessibility: Ramps available and button entrance

Took the nephews to get hot chocolate, staff were very friendly

Even though it was a day off, the person taking my order was very friendly and I felt good.

Quick, friendly service

Dietary restrictions: Lettuce wrapped burgers very good Food

They do not listen to what you have to order. Over charged me by a whole burger. Not impressed. Will definitely not be going back. That location should be re-evaluated for staff.

Food was old and hard

Great food and friendly service.

Enjoyed our breakfast. Clean and safe distances.

Super dry habanero chicken burger. No spice on it. Nasty!

Stopped in to grab a breaky sandwich here this morning, (see my review of the Agassiz location...) and the young lady in drive thru was very nice and pleasant ! Service was quick too !! The breaky sandwich and coffee were awesome !! Haven t had a bad meal here yet !

Very friendly service .. and the food was really good

Good food fries fresh service fast. The speaker is hard to hear people talk.

Nice

Typical a&w,good food,nuff said!

Ordered a Nashville chicken burger from this location. After one bite, I took the burger up to the counter & told the staff my issues. Chicken was over cooked & tasted terrible! The employee asked to look at the burger & then said it as cooked properly. He offered to cook another burger but would take 6 minutes. I opted for a refund. The root beer was served in a paper cup instead of a frosted mug. Told there was no glass mugs. Terrible service & food!!

Waited 15 mins in the drive thru for them to tell us they made a mistake on our order and we would have to wait another 5. There was only one table of 4 inside and one vehicle ahead of us. She said sorry though!

Always love the fresh taste of the teen burger.

Good service. Usual great hamburger and chubby chicken.

Usually a good place to eat., however this was the worst experience for customer service. Staff was standing around gossiping and got the orders wrong. When we asked them to correct the situation, the server was rude and dropped the food on the counter and said here you go.

We were the only customers inside. Waited 10 min to place our order. Waited 15 min to get the order. Only apology from the Assistant Manager, Anita, was sorry the kitchen is backed up. Worst customer service from Any A&W that weve ever been to. We will Not come back to this location again.

Fast service. Decent food, and good customer service. No complaints

Had a mama burger was great

Dont bother going. All they care about is the endless drive thru. If you walk in, you dont exist. They can claim its covid, but people should all just take the time to find a real place where you get treated like a real person and experience real service.

Great for a quick bite

Great food from this A&W Great service inside and drive thru

This is the slowest fast food restaurant this side of Newfoundland Ive ever seen

terrible drive thru, have been at window for over 5 min, I hope their rep looks into drive through times, is now 10 min

Always serves good food.

Unbelievably slow and and always the wrong order! The Vedder location is so much better.

Excellent

Not bad if your hungry

Changed since hana served us over the year

The food is good even though it won t be what you ordered. The receipt shows what you ordered but it s never what you get!

Fast, fresh & friendly.

Gotta love those onion rings! Got them fresh out of the fryer. Yum.

food good fast clean

Love the new decor .had spicey habanero chicken meal a bit over done but tastey.staff always pleasent and effecent. Eagle landing our very favourite one thanks

Nice a&w

Love the pie

Very friendly server.

Have called in to the Eagle Landing location multiple times during Covid and they have taken my order over the phone and Ive just had to go to the drive thru window to pay. Called to place an order today and the person on the phone told me I had to place my order at the drive thru and then they would process my order. Consistency would be appreciated.

I had come to this location one morning on June 28 and the service I received from the staff was fantastic. The young woman working the window was bright with her smile, but also very professional at her job. I am impressed as it really made my morning and day. Thank you A&W and the food was extremely yum!

Its an A&W thats clean and has good service.

The drive thru just took 20 minutes and they forgot a straw.

Every time Ive stopped by, they havent had Root-beer milkshakes! This makes me very sad :(

Nice restaurant. Great service and staff. Very clean

I like this A&W as it was very clean. Staff were efficient n got my order right. Thankyou

Always good burgers and love their apple turnovers

Love the teenburger

Good service and enjoyed the food as per usual

Just finished eating there. Ordered three teen burgers. None had bacon. One was ordered protein style and it literally was a paper bag filled with mayonnaise. Not even a shred of lettuce in it.

Great food great prices, staff seem uninterested in customer experience

Love the beyond meat burger. Also nice that they offer glass mugs and recycle as much as possible.

Great hamburgers

Clean, nice place. Food was good and the root beer is the best.

Love buddy burger, adorable!

This is the location that i lost my phone and they had it for me the next day after tracing my steps. The other thing i like is that with the overheight vehicle i drive i can get in the drive through... i have had very good service here as well as the consistant a&w food.

Burgers are great but the fries I m not a big fan of

Very fast drive thru Nice Staff Good food

Ive asked a some questions about the cooled glass. She (Assistent Manager) wasnt friendly at all. I am sorry if i got on your nerves or if you had a bad day.. But i just wanted to know. Sorry, but friendly and helpful is something else.

Awesome

The onion rings while made fresh were not up to specifications...they were cooked in dirty oil which you could taste...my bun was burnt on the inside...the rootbeer was cool but not cold and was flat....overall quality was just not there especially when that is what their core values are.

Great

Good service and clean tables.

Really dirty oil for fries and rings, rude customer service

Great burgers and root beer

Burgers!!!!

Clean and fast and great food

Food was amazing but service could of been a lil better but over all good good

Great staff

Mobile app worked like a charm thanks A&W

Used the mobile app to get a free teen! It was ready upon arrival. Delicious!

A&W rocks

Love the onion rings ... and the best root beer

Good burgers and friendly staff.

Clean good service friendly staff

Friendly staff. Good food made just the way I want it!

Pretty standard fast food

Fast and friendly service in a clean restaurant. Tried the Beyond Burger and it was ok; although while it lived up to its marketing it is priced more expensive than other contemporary burgers.

Pretty slow couple customers behind us got their food before us

Probably the best uncle burger Ive ever had

We went to this a&w on Thursday, July, 26th 2018. I went to the order speaker and ordered an kids pack, Baby burger with Fries and an Apple Juice. She asked me With cheese? Yes, please. Small or med Apple juice? I thought that was odd and asked for small. I never been asked which size with a kids pack before. Small please. She said $8.00 please . I responded with That was a kids pack right? She must have not heard me. As my husband and looked at watching other and said That s not right. While we were driving up to the window. So I get to the window and see two women. One at the window and one standing by the tils/food area inside. I said That was a kids pack right? Yes, sorry I did that wrong. It s $6.... something in change I can t remember. I reiterated that was the burger, fries and apples juice. Right? I was wondering what was happening. No worries. And I paid. Then she closed the window and said The food will be a couple mins. Then a black ram truck pulled up behind me. She smiled and closed the window. 2/3 mins later she handed us our apple jucie, napkins and straw. It took another 3/4 mins and then she opened it up handed me the bag and quickly closed the window. No have a great day or the saying they are supposed to say when the customer is handed their food. I thought it was so odd. So I got my husband to look in the bag and we found a burger and 3 A&W lollipops. No fries. I paid $6 something for a kids drink, baby burger with cheese and no fries. We pulled to the end of the drive way and chatted for about 30 secs trying to decided if we were going to back in there and complain. I already wasn t in the mood as my son needed to eat. Lollipops isn t what I paid for, let alone a meal. I get mistakes happen.But at the end I feel she was trying to avoid the situation of her mistake and just wanted us to leave. I wasn t even upset until we opened the bag. Those lollipops just went into the garbage. The apple jucie alone is sugar enough.

coffee fresh fast service but chicken gravy we paid for $1.50 extra was salty and not edable tried to return it, they watered it down which made it worse we just left it there.

Its a&w. Typically good, food was, initial service was. We arrived at 950 and placed our order inside the restaurant .we were not told that they are closing soon and that we couldnt stay inside and eat. At 1002 the manager comes to us while we are 1/2 done our meal and tells us they were closed 2 minutes ago and we had to leave . Id understand if a) they told us before ordering or giving us our food or b) they fully closed at 10. But no there drivthru is open till 11. Whats the big deal if a dad and his 2 teenage kids sit and eat there food . 10 more minutes and we would have been done and gone . Glad to see a&w spends do much money on advertising to get us in the door but not treat us decently once were there .

I had a great grandpa Burger. I did not even know that they offered it. A grandpa Burger is a triple Patty burger with 9 oz of meat and I had it with a lettuce wrap

Went to eat at 9:30 and it was locked. But there were still customers inside? The guy inside sneered at me, which I thought was a nice touch. Dont really care if you close at 9:30, but at least change your hours so people arent driving all the way out there.

Just drove through the drive thru and ordered for my family. Initial service was good, food was great. The drive through girl shoved the food in through my window and closed the drive through window quickly and extremely rudely, not a thank you, have a good day or any pleasantries that would be considered common courtesy Management start holding your staff accountable and train them in basic courtesies before putting them into drive through I beeped my horn, asked for the receipt for which I should have been given by the speechless clerk and explained that a thank you or have a good day is common courtesy..... If you continue to employee rude people I guarantee you won t be in business long....

As little pricey, but always fresh and tasty

Small portions and are expensive and very slow service... burgers are nothing special and always seem to come with too much lettuce... Onion rings would be amazing if they didnt come all broken apart every time... but they have the best breakfast out of any restaurant IMO! Bacon and egger on sesame seed bun is a must!!! Love they do all day breakfast now! And kind of put off by the word hormones written all over their packaging/napkins.... dont need to write it on everything

Clean. Friendly atmosphere.

Cleaner than most fast foods and this is a credit to the city of chilliwack

Great friendly place recommend for breakfast

Fast and friendly.But did run out of the new veggie burgers.Told they would be available in the very near future.So I went for the Papa combo

Teen burgers

Slow

The burgers are good, onion rings are outstanding, but the service can be painfully slow at times

Good food , friendly people

When you have to wait 25min for 5 chicken strips because they are only focusing on the drive-thru cause they are backed up...really people worst A&w Ive ever been to.

Good eats