A&W Canada in Chilliwack

I rarely go out for fast food so I gave a&w a go again after soo many years. I waited 20+ minutes sitting down for the meal, realized something was wrong when I didnt see my order on their monitor and the people who were after me getting their meals. Went up to the front, my order was missed, cashier was helpful getting the order as priority and it was made fast as possible which was nice but I was honestly too frustrated to enjoy it. I dont go out to eat a lot but I will just stick to making hamburgers at home.

Great place so tasty Parking: Great free lots! Kid-friendliness: Yes great for kids Wheelchair accessibility: Good to go!

Good Food

Locations a little awkward to get into the parking lot. Service was slowish.

Aside from the ever shrinking burger sizes the food was good. The drive thru service was awful.

What the hell happened to this franchise? Bland, criminally, over priced, extra hidden costs and the burgers taste like putty. Just awful.

Severely disappointed. Ordered a poutine and there was the smallest amount of gravy and cheese. If I wanted fries I would have ordered those. What a joke.

Excellent Food & What fantastic Customer Service. Really impressed!

They take forever

Be prepared to wait 15-20 after ordering at drive thru

Tasty burger & great diet rootbeer in a frosted mug! Loved the new renovations too!

Very friendly and helpful staff.

Delicious as always

DID THE DRIVE THROW

Ordered from them, would not replace the food that I ordered, they had blamed skip, when skip does not bag nor make the food. Did nothing to help what so ever to ensure that I was getting I was paying for which was a $55 order! Manager was rude, along with the owner

such a yummy foods

I love the chicken strips! Good meat used, lots of options for sauces. Frozen rootbeer was pretty good as well. Getting in and out of that location kind of sucks.

The Entrance to this outlet is at odds. Difficult to enter from main road side! Surroundings of the outlet are decorated with Garbage Bins? The staff is not courteous and friendly. I still de the outlet does not look very clean! There are much better A&W outlets in Coquitlam, BC and Food Taste much better and fresh!

Always so yummy and clean

Very well mannered staff

Thank you so much for finding my wallet! You are awesome!

Chilliwack A%W is the best ever!

The whistle dogs were amazing.

Its A n W.

The menu items are leaning on the pricey side for a fast food restaurant but the beef burgers are better quality than many other hamburger joints; the onion rings are pretty good too. Mobile ordering on the AW app is easy.

Worker/ employee was very nice (It did take a while to get our food but still good) Food

Came in around 7:45pm, ordered a teen burger and two chipotle wraps with no cheese. Meanwhile there was garbage everywhere then getting to my food it was all cold and sure enough cheese on my wraps. I go to the counter to get them replaced and instead of making me new ones the clerk just tells the chef to remove the cheese this is a big waste of $20. Wont be coming back to this location

The kindest group of workers!!

Very professional prompt friendly service

Went through the drive thru... ordered an uncle burger and poutine for myself, burger was fantastic! Hot and fresh and very tasty. had a craving for fast food, poutine was okay, fries are cheap A&W, load it up! It could have had more fries to go with the amount of gravy and cheese. Kids had frozen root beer pricy and small, the cups werent full and they were 4 bucks each. Really good burger, wish it was always this way. Id eat it more. 5 stars for buger, rest of stuff 3

Awesome service

Really good burgers. I love the beyond meat

Best gluten free/ wheat free option!! Lettuce is always fresh!

Food was nice and toasty good thing for ice cold Root Beer haha thank you all

Great food and customer service.

I ordered from this store through doordash and I was missing 2 items. Doordash didn t helped me but when I called store they made the missing items plus gave extra food. Great experience

The food is way too expensive now

standard a&w experience some sketchy people are always there

no service order lunch wait 30 minutes to tell me that they have forgotten me! no smile!!!I went back for lunch and still no service! waited 10 minutes and left without ordering too long of a wait! twice in this restaurant and NO SERVICE!!?

Everything is good except the atmosphere~ haha

Breakfast buns were dry and they were hamburger buns,not breakfast buns

Good food great staff over all one of the better places in Chilliwack to grab a quick bite.

Just stopped in for a root beer but plan to return for a great Canadian special

If you want quality fast food. This is the place. Slightly more expensive than other places like McDonalds, but it is absolutely worth it.

Onion rings are too salty But teen burgers are always superb

Tried the Spicy Pickle buddy burger and not bad. Unfortunately, the fries were cold and limpy. Why do you do that .I would wait a little longer let to have fresh fries. So now I m going to ask for fresh fries and see if that helps? Would eat here again.

i really did enjoy the egg and sausage they made me and the place looked clean yet old and they do have regulars that come to the establishment the guy who looks native there seems to work the hardest and was the fastest at bringing my order out but the other girls just yapped amongst themselves ignoring the till and was more intent on talking about last night adventures then actually working would fire the lazy girls and give that guy a promotion! the older lady was rude when i asked for a straw she said i should of asked at the till for a straw. and she just sourned me and flippently tossed the straw at me. i was shocked so i didnt tip her. i tipped the nice helpful young man

Normally, I would give a better rating, but my breakfast sandwich was so greesy I couldnt eat it.

You need something healthy like Pea SOUP

NW I always like I never give a complaint because they just don t mess up but this time somebody in my party had their combo missed it s a good thing we noticed it before we left the location.

It was very good tasting but I didnt get a straw to drink my rootbeer with.

Good service and place was clean

We arent normally in the area but stopped in because it was later and open. The service was fantastic. They were super accommodating and just the nicest people. They were quick and the food was piping hot.

No one is going to believe but I swear to God the poutine here is way too light. It s like they re scared to give you any at all.

Absolutely great service, no waiting on anything, and great atmosphere

Old retro diner, clean and friendly service.

Burger

Love the food, but its expensive without coupons. I had coupons.

Good coffee

Great food only place u can get a burger at 7 am. They are hands down the best fast food by far but you defiantly have to pay for it I dont know what there must be human with the good taste and price so high!

Great customer service

Weirdest a and w ever. Staff are very odd and grumpy, ordering even the most simple item from the drive thru will have you waiting for it for 20 minutes and then get it cold. Its horrible

Great place with good food, quality service wherever you go. They brought it back the last decade and really are great. I do miss the fried chicken but Ill get over it.

Rude employees had a employee dump ice cream on my car

Morning breakfast all Canadian, awesome meal. Though disappointed that the server was not wearing a mask, she was coughing and sneezing, hacking, asked if she should not wear a mask.

Good food great onion rings

The best coupon deals

There breakfast with 2 eggs 2bacon 2sausage 1hashbrown 2toast n coffee a great meal for a good price. I also like that you get jam n peanutbutter for your toast

Came here on April 27th and sat inside. What a lovely A&W with great staff. The tall gentleman is a hardworker and I love all the other staff as well. Fresh food and delicious coffee.

The population began to gather and there were more and more shops.

The food is EXTREMLY Good !!!!!!! Food

One star for cleanliness, one star for good service to customers, but no compassion for human life. As my hubby and I walked up to this A&W the other day we both noticed a young man digging through the garbage can for scraps of food. This is not an area to find recyclables so we knew he was hungry. We proceeded inside as we waited for our order we overheard the staff complaining about him, saying he was harassing customers, which Im not sure was true. One staff member ran outside yelling You cant be here, get off the property! Go! Get out of here! I understand his presence may have made some of the customers uncomfortable but I feel the reason they are uncomfortable is that they are self-conscious about helping others. We left with our order and offered the young man a meal which he happily took, we chatted with him while he ate and learned a bit about his situation. As staff members cowardly watched from inside. Please dont be so quick to judge someone, we need to embrace the need of our fellow people. So disappointed in the compassion of the staff here for a hungry soul.

The food is still good. But they often get order wrong in driv thru, and now they charge $0.25 for a bag...how can I take to go food without a bag??? Asking if I want a bag is stupid. Charging me extra for a bag is cheap, you guys invented drive thru...then...by charging for to go bags...you killed it...R.I.P. A&W...

Food is great. Staff are polite. The location is a bit sketchy.

Great customer service from the worker with the pink nails

Nice for a good meal .

Whoever you had on today at just after 2pm is good stuff! Burger and fries were perfect and customer service was great too.

Love the A&W....no bear, but lots of cute old people regulars, chillin like everyday villans, and good burgs!

Day manager was extremely rude. I was working on the construction site next door for most of the week, and I had bought at least one thing every day, this morning I went in to use the washroom and the woman who I assume was the manager very rudely said you need to buy something you cant just use the washroom I would have bought lunch there but I dont support businesses who hire people like this and treat their customers this way, so I went over to the chevron across the street and used their washroom no questions asked and ended up buying snacks over there instead. Will never go this location again.

Food was good but the radio was blasting and when we politely asked to have it turned down we were told it was head office policy to leave it on that loud and that they could not control the volume. Made for an unpleasant eating experience and we will not be back.

My mother, aunt and myself were just here today August 19th 2023 shortly after finishing our meals and putting away our trash we were confronted by one of the staff if youre not going to order anything Im going to have to ask you to leave, we cant have people just sitting here this woman with brightly coloured red hair was downright rude and we will NOT be returning to dine at this location again.

Had the best burger thank you

Onion rings were over done staff are soso place is always plagued with homeless

Always a good choice

Great Breakfast and coffee.

They forgot my bacon! That should explain enough had to love without bacon

This place is completely garbage the service was horrible cant get anything right super rude to not only me but costumers around me couldn t get my order right 2 times yelled at me and said it was right when it clearly wasn t horrible people that work here don t go here and save yourself the fight other people behind me went up and were complaining that there order was wrong and the staff told them to go away so rude will never come back here again!

Busy location, prompt service, food is reasonably priced

The restaurant was exceptionally clean, floors, tables and condiment / napkin stands spotless. The staff were very polite, friendly and professional. My food was delivered fresh, warm and delicious. Thank-you for a great lunch experience.

Ordered two teens combo.Everything was fine except the fries. The fries were covered in Greece and soggy.! It was really nasty. You could of deep fried wings with those fries.Yuck!!

Good and service. Love the Booths.

Breakfast, full breakfast! On real plates with real cutlery! The lady that took out order was not that friendly, like she didnt want to be there, but overall it was good.

Drive thru open late, no hormones...

This place is a bit old and a bit slow but the food is great. 4.5/5. Recommended.

They offer free WiFi for guests yet call griffin security on you for using their WiFi and seating area to make over 1000$ in 5 minutes of work on my phone and I was rudely interrupted by their staff and griffin and could only make 1236.70$ when I should have been able to make 5x that in that time. They gave me nothing but bad luck and a huge hassle of harassment I didnt need. I suggest going to McDonalds instead of Wendys or dairy queen if your going for fast food they will actually treat you like a human being.

I was the only one at the counter and had to wait 10 minutes before I was even acknowledged. No ice for the soft drinks. I was told its cold from the machine and it wasnt really ice cold. $3 for a small soft drink, really!? Thats a bit much for certain. Funny they have to gouge you on that too when bargain fast food is supposed to be super cheap and its unreasonably expensive now.

The whole order was totally wrong. I asked for 2 large coffee lettuce wrapped pa Burger, and it was made wrong and a mama burger. The other one was made totally wrong for my wife

Staff is great. Some of them are cute, too! Lol! We are comfortable going there to have a snack. Always clean nd servivce is just great. Renos are done for now! Parking: Due to upgrades happening, parking is tight but not impossibe. Everyone seems to be co-operating as we know it will be great again soon. Glad they are investing in future, for US!

I ordered my usual plain buddy burger with cheese and bacon, had it many times before and this time it came with no cheese and one tiny piece of bacon. So I let them know and the lady handed me a piece of cheese in a paper bag and said thats how much bacon she is told to put on and I said never in my life have I been given a piece of cheese to put on the burger myself. And she said well, we do that all the time. So I put the cheese on in front of her and said here let me do your job for you. She offered to make me a new one but I declined for fear of them spitting in my food.

Great food and service by staff. Reasonably priced. Enjoyed a sausage and egger with hash browns.

The lineup was not long at all they were very few people there were multiple employees but orders were taking forever including just an order of toast and it was burnt not a very good experience.

Great cheap breakfast and coffee

Very good Teen burger special. No ketchup provided though.

Appeared to be short -staffed. Order took longer than should have.

Classic ambiance, never gets old.

That is tasty burger.

Im happy that they are doing all that they can to reduce their footprint on the environment

Showed up after a long day of work in a crawl space hungry. We tried the best burger ever and it was perfect. But the customer service stole the show. Thank you so much Tom and friend

Not the best A&W, they dont put seasoning on their burgers like other A&Ws do unless you specifically ask for it.

Good food, fairly quick service also

The 40 year old lady in drive thru working around 6:30pm may.15 was very very rude for no reason to my younger sister after she was picking us up a meal after her long day at work. The worker even repeated the order back (with an attitude) and still we didnt even receive the yam fries or tomato removed from the burger. Very disappointed.

That Dom guy was amazing I hope he is there the next time I go

1st point of 8531# free of A&W Canada with free hamburgers in Canada

Nice air conditioned dining room. The poutine was superb and served nice and hot in a ceramic dish with a real fork. Pleasant staff. Seats and booth benches have comfortable padding. I was impressed with staff delivering food to tables for seniors and not sure if they do that for everyone.

Prices have gone up dramatically at A&w compared to the restaurants like McDonalds such. However, the staff here are generally pretty friendly and customer service orientated.

Teen burger is one of my all time favs. This location is OK. Not bad but not over the top at all. Hard to remain awake when waiting in line.

Onion rings where hard probably old, chicken strips where soggy. Ordered through the drive-through receive no straw with my drink. If I could give a zero I would.

Great quality, tasty fast food.

Parking: Sunny side of A&W is busy as its shared

Parking: Parking for 30 vehicles Wheelchair accessibility: Its ground level and cut away raps and handicap entrance buttons.

It s A&W

I being going this location last two month . Good service and make my favorite pancake so good and delicious . Keep the good work girls ,

Waited in the drive thru for 40 minutes. Get back and my 2 small burgers were cold. Worse service I have ever had

A&W is one of the most expensive fast food restaurants, but I freely admit you get what you pay for. For drive thru food, the quality is excellent. Dont forget about them for breakfast. I really enjoy that I can have a bun instead of an English muffin, and I have to hold back from ordering multiple hash browns, because they are the best fast food hash browns anywhere.

Had a very nice lunch,the 3 of us had the beyond meat burger with fries and onion rings and ice cold rootbeer. The service was friendly and quick. Vegetarian options: Glad there is a vegetarian burger,but would like to see more options.

It s a great place

Yeah for the whistle dog

Slow

Super under rated! A little more expensive then McDonalds but completely worth it!

Items often missed in drive thru. Phone calls unanswered. Service is slipping. Whistle Dog ceremonious return tainted by wrong bun.

Mama burger was par for the course. The drive thru wait was exceedingly long.

Pretty good burger, first time trying them and loved the burgers and fries.

Used to love a&w. Now its just mediocre. They put alot into reintroducing thier establishment and fell short less than a year later

Waited 20 min for order. Place is dirty looks like a dive. Also homeless people hanging out at front door asking for money.

Hot and fresh bacon egger combo was spot on. Coffee was also fresh!.

Slower than most when it comes to the drive thru. Even with the extra time, my order still got messed up.

Girl on window trying charge extra on my order. sorry i did not let her do that but after that I got less food. I m not going back in this location.

Good location...Cheers

Consistently good product with efficient staff. I take advantage of their coupons whenever I can, can make a good deal into a GREAT deal.

The lighting is just too dim for a fast food joint.