The Chopped Leaf in Chilliwack
45800 Promontory Rd #106, Chilliwack, BC V2R 5Z5, Canada
About
The Chopped Leaf is a leading restaurant brand that believes flavour should not be sacrificed when fueling on-the-go, and that food plays a key role in living a balanced and fulfilled life. Our chef designed menu is always made using fresh ingredients with bold, wholesome and delicious flavours. Born on the shores of Okanagan Lake in Kelowna, BC, The Chopped Leaf is expanding its reach across Canada and the U.S. with one goal in mind: to make you feel good after you eat.
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arrived at chopped leaf sardis at 11:25am today. the restaurant was completely empty. placed our order for two meals. still wasnt ready @ 11:57am?? was told it was busy. !? looks though they were catering to online purchases and ignoring the walk in customers. asked for it to go and the one employee started transferring our vegetarian meal, by hand into a Togo container with a tuna covered glove on???!!! promptly asked for our money back and recieved it with out a single apology. terrible service. even the online order people seemed to be waiting an excessive amount of time. poorly done chopped leaf sardis. wont be back
I frequent Chopped Leaf when I'm on the road and working on my way home from out of town. Twice, I've been to this location and staff have been disengaged,not helpful. Tonight Alissa simply said I can't do that for typing in number for gift card. Every other location I've been to in BC and AB is able to type in numbers from a gift card. Quite disappointing in the lack of helpfulness and attitude from staff. I hope management/owners will teach staff how to take gift cards as they often won't scan. From reading other reviews it seems others are also unhappy with this location. The location downtown is quite a different experience and very helpful and friendly.
Came here for lunch and ordered the BBQ quesadilla, the young girl working here didn't properly grill it, cheese was not melted and it was cold went to eat it everything inside of it fell out so I took it back to the counter mentioned it to her she laughed and said it's grilled and offered to put my it back on the grill when I've already taken a bite out of it, I asked her to make me a new one and she's like it's probably gonna be cold again since our grill just started, I told her she needs to leave it on longer and no apology she thought it funny and then she makes me a new one it's cold again. I have never experienced this at a chopped leaf this girl needs more training in food preparation and customer service.
I had ordered a Bangkok wrap with grilled chicken through skip the dishes, but after a few bites I saw I was given shrimp instead. I was able to get my refund through skip thankfully but this is extremely dangerous and careless!! I am pregnant and am told not to eat shrimp unless it is well cooked. This is definitely not well cooked and they are lucky I’m not allergic to it!!! Extremely disappointed and won’t be going here anymore. If this was given to someone with a severe allergy, it’s a lawsuit waiting to happen!
I recently visited The Chopped Leaf and I was blown away by the quality of their salads! The ingredients were incredibly fresh, and the variety of options made it hard to choose. I loved the southwest salad, which was bursting with flavor and beautifully presented. The staff was friendly and attentive, making my experience even better. If you're looking for a healthy and delicious meal, I highly recommend checking out The Chopped Leaf ! I can’t wait to go back!"
I used to love Chopped Leaf on Promontory. The staff were friendly, hard-working and conscientious. The place was clean and the food fresh. Last night’s experience was completely opposite. The place was filthy. The staff were rushed, messy and disengaged. They clearly did not want to be there serving me! I had three orders, two of which they got wrong and one had rotting avocado. I discovered they put bacon in my vegetarian salad when I explicitly asked them not to. I didn’t realize this until I got home so I had to go back. When I asked them what was going on, they said there’s been a lot of change and they were told to serve rotting avocado. I will never go back to this location. I am so disappointed.
Carley was an amazing worker, first when I walked in I was greeted with a smile and immediately told me to take my time and If I had any questions to ask. I am gluten free so when I got a southwest bowl she let me know the pita chips have gluten in them so I removed it and subsisted with extra black bean corn salsa. I will be coming back to this location to be served by Carley she was amazing.
I come to chopped leaf quite a bit and have always had good service. I have, also, however had my order messed up quite a few times. Staff have always fixed it but sometimes when I’ve ordered to go and not eaten until I’m home and realizing it’s incorrect is not worth it to go back. I know it’s easy to work on autopilot in fast food places but please be more cautious in reading the substitutions especially a place that is normally good for a lot of people with dietary restrictions.
I like the cheese quesadilla
Always enjoy a salad or quesadilla here and the staff are very kind. Also order large lunch orders from here for work and others enjoy their quality of food.
Always consistent good healthy food with great staff. Highly recommend if your in the area
I am a vegetarian and hence order a Southwest Wrap which I had specifically requested a Falafel southwest wrap, which is a vegetarian option, but instead, I was given a Chicken wrap. Seriously? Thats very unprofessional! 0/5
Favourite chopped leaf to visit poritions are more generous than other locations throughout BC. A/C works amazing for those hot summer days if youre looking to escape the heat and eat a delicious meal.
Certain employees need to show a better attitude to their customers.. The cashier was very pleasant while the girl who was making the bowl had an attitude and poor actions, you can tell by the way she made the food. She slammed the bowl on the counter upon delivering it to me saying have a nice day in a very rude tone of voice for no reason.. if she cant be pleasent to customers or doesnt like her job maybe she should be doing something else. I dont think Ill be visiting your location again. Very unpleasant.
I have always had a great experience here. But today . The customer services was absolutely horrible - I ordered in to take out - got my med salad bowl home and all that was in it was rice, feta, lettuce and tomatoes, not to mention the cold chicken super disappointing. FYI I was the only person in there during this time. FYI - I went to the link sent from you below - and it was just a survey. Has nothing to do with rectifying anything.
Had the Bangkok salad. Delicious
Ordered online, got the confirmation saying it would be ready tomorrow, couldn t get a hold of the staff when I called them and had no option to cancel the order. Please update your online ordering to either decline an order you can t fulfill or allow for cancellations. Super lame after a long day. Turned me off eating here again. Food is ok.
Always get good service from this place.
Really miss the salad rolls
I decided to stop by Chopped Leaf Sardis location for a quick bite after lunch. The wrap I ordered was great tasting but my meal was ruined by the loud employees who were complaining about making quesadillas past 7:30. Their complaints were loud and went on for about 20 minutes all of us sitting inside and eating could hear. It almost made me feel like patrons are an inconvenience to the workers. I ve always had issues at this location with the immature staff. Head downtown for a better experience!
Very pleasant staff. Salads were nice! Food
Delicious and healthy food! My favorite lunch place to eat. Great choices and delicious and nutricious meals. Excellent prices . Keep up the good work!
Love this place! Good food and nice staff
Always speedy friendly service, and when asked to sub out an in gredient due to allergies, they always get it correct. Very happy produce is always nice and fresh! You cant get that from similar restaurants.
This location is NEXT LEVEL. Best staff ever! Greatest customer service in the city! This crew gets 10 stars from me.
My wife and myself are trying to look for healthier alternatives to the typical fast-food fare that is offered throughout most cities. We stumbled across the chopped leaf and have found just what we were looking for. Healthier food choices that taste great. We have visited this location a couple times now and have not disappointed. Their wraps and bowls will fill you up but not weigh you down. Ive tried the harvest medley, the no 2 bowl and the bangkok. I would have any of them again without issue. So yourself a favour and go to one of their locations and check it out. You can thank me later.
Been ordering for the last several months and absolutely love it every time. I do think it is priced high for what is in them. But I have no complaints with the service, quality or taste. I hope they keep the bold buffalo. Just got that one tonight and it is amazing.
Never like leaving a bad review but I found 2 different hairs in my wrap, I understand this can happen, but then I found what looked like a fingernail in my mouth!!! Gross!!!
Absolutely disgusted with what I found in my salad. It looks like feces, not the same consistency as dirt. Got it home to eat it and discovered this unwelcomed treat in my dinner. I then drove back to the store (promontory) and every employee was quick to respond it wasnt me, not that I asked who made it but instead of apologizing and asking how they can make it right, refund or remake, they were all super defensive and had extremely bad attitudes towards me as if I was to blame for my disgusting salad..?
Been a while since I ve been here. But for the longest time I was a regular and always loved it! So I m sharing the love.
Update to review - been coming here alot over the last two years. Staff here are all friendly and really a pleasure to deal with. I always order the same thing, cesar salads! They are a tad pricy but really good and the portion is good. No cost complaints, will keep coming back!
I was craving some veggies so I stopped by after work. Rather disappointing. The romaine was bitter and tough, the tomatoes were rotten and mushy. The dressing was nice but the rotten tomatoes destroyed the flavor. It looked lovely but it was not good. Wont be back.
Good food, but the service could have been a lot better. Took a long time to get a salad, when there was no one else in the store, and the two employees kept going on and on about how they were about to quit, to the point it seemed like they were more focused on that than making food.
Amazing workers!
AMAZING experience, workers are probably the BEST customer service workers i ve ever met !
Always a great experience coming to the promontory location . Greeted with a smile and amazing service by all staff . Emma always makes an effort to catch up with me . Also my tricky order is done perfectly every time!!
Exceptional food and service every time :)
Love this place, store was very clean and i love the environment and food as well 10/10
Great experience 10/10 WOW!!
The workers were very polite! They worked very fast and efficiently! Will definitely come back here!! Also, my food was just how I asked for it. Couldnt ask for better service!
Ohh the quality of service given at the chopped leaf in vedder the workers definitely have the knowledge of customer care I would definitely recommend this to everyone
amazing service and staff, highly recommend for a healthier fast food option in chilliwack !
Staff was super nice, food was amazing as always. such a friendly environment. Would recommend this place to anyone and everyone.
This Chopped Leaf location is managed very well - Ehma always makes a personal connection with her customers and will never forget your face. Her standards are top-notch, and runs a clean and efficient store. To top it off - the food is delicious and fresh. You pay for quality here!
These guys know how to make a salad!
yummy food and great service! 10/10 recommend!!
I visited Chopped Leaf on Vedder today and was greeted with the best service I have experienced in a long time. I was given a delicious Pegasus salad. The ingredients were fresh and yummy. Couldn t say more about my experience. Very clean too.
Fresh, delicious and healthy food.
Amazing food and service!
I absolutely love The Chopped Leaf. I experienced it for the first time a year ago during a very big and important staff meeting. I was so impressed at the taste and how easy and clean a full size wrap could be. No mess during a meeting when people had their best outfits on was important. Well... this last time certainly wasnt the case. The wraps completely came apart and were actually a total mess. A bit disappointed but the taste was still great. A little more care in making of the wrap would have been appreciated.
Great fresh food, loved it
Meh. Had a quesadilla. It lacked inspiration. Vegetarian options: Easy place for vegetarian food
Always one of my favorite places for a quick light meal. The staff here are so friendly and work hard to give all their customers a great meal and experience
Gluten free menu options, bowl 1 & 2 are delicious! Staff were very careful in preparing meal & knowledgeable about celiac disease.
They have lowered the quality of their chicken...soooo gross now. When you put quality first again, let us know and we will be back. Quality got your growth, dont ever abandon it...EVER...regardless of price.
Very good and friendly staff
Not sure what happened to all the older staff who were amazing here..but I went in tonight to order a salad...tried calling in for about an hour the girls had the phone off the hook. Then I ordered a $2 water and I guess the other worker had dumped it out literally as I was ordering...so instead of just refunding me I got a cup full of tap water with half Ice and about 5 pineapples that had been sitting in the fridge...I should have taken the time to check my salad before I left as I was given the wrong dressing and missing onions...i usually love this store but the staff has changed and the newer employees dont seem to care as much...
Awesome salad with a chicken wrap! Deadly
Fantastic food at a great price.
Love the wrap.
The customer service at this location is not up to par. I came at 7:20pm (it closes as 8pm) and tried to order a sandwich; I was told that they already cleaned the grill and they did not take my order.
Ate here at least a dozen times. Used to be a professional properly ran quick service location, but it seems the staff changed. Now its all a bunch of highschool kids that care more about their conversations than taking your order or making your order in a decent amount of time. Had the same experience the last 3 times Ive eaten here. Last time eating here. Im not paying 15 dollars + tip for a salad just to have to wait until kids finish their conversations about yearbooks just to order.
Something I ve noticed is when you leave a slightly lower tip the food is made with much less effort
Our was wrong and when we returned it was a sad attempt to fix it. We will not be going back!
Still great stuff but not as good as it was five or so years ago
First time there. Got two casadilas. Pretty good would go back again
This place used to be good but it seems like every time I come here now they are making mistakes on the order. 5 of the last 6 times Ive been here theyve messed up. Missing avocado, missing rice, adding something I ask to be omitted. Appears to be a lot of newer employees that dont know what theyre doing. Very frustrating when the order is to go and find out later its wrong
Awesome food. Ill be going back.
Love this place!!! Delicious!
Great food and awesome staff
Love the Pegasus Salad!
Best salads ever!!!
Salad bar.
Yummy healthy food.
Decent spot for flavorful options
Love the food
Amazing, fast and super friendly staff! Great for a quick stop with babies/todlers! Spacious and clean! We are regular customers...
Great food on the healthy side.
Every salad Ive tried has tasted great. Yet to be disappointed.
They forgot my beans and corn in my southwest salad
They serve a very good healthy option
I was so excited to try this place out, but there was something definitely wrong with my food. Maybe it s just this location, but I won t be eating here again.
One of my wife and sons favorite places. A quick and health lunch spot with options to customize your perfect wrap or salad
Very fresh food and friendly service! I would eat here way more often if it wasn t so expensive.
Had quesadilla with bbq chicken...was just ok...fillings too sparse except for spicy peppers
Excellent healthy food. Great service and good prices. Good location.
This is my go to place in Chilliwack to grab a wrap. The staff is quick and friendly and the food is great every time.
Love the fresh salads & Excellent service, chicken Caesar is awesome
Great and fresh food at all times
Delicious!!
Food is good prices are ridiculous. And $2 for fountain water? Like wow you charge 15 bucks for a stupid salad you should give the water for free. Rip off
Great staff. Well priced healthy food. Washroom is kept clean.
Great food that seems to be a nice healthier alternative to a burger and fries
Delicious
Food is good but the girls working here are so unbelievably rude and look miserable. I feel like Im bothering them going in there. Loud clunky sweeping under my table while Im eating, glaring with no hello when I walked in, and my food just sitting on the counter without me knowing even though there were 5 people not doing anything. Come on!
love it
My salad didnt have avocado or nuts as per the menu...
Awesome filling wraps and salads. Extremely recommended!!! Get the southwest wrap. Highly sought after!!!
Fresh and fast
Efficiently run with pleasant staff you went beyond to help me.
This place is pretty good when looking for something fairly quick, and good for you, a little pricey, but still good, except the music, its not so good, so I just do take out
Wow. I never thought I would have enjoyed a salad as much. Awesome people and while even though youre a little pricey... You still deserve 5 stars.
Wonderful food esp salads!
Would not eat here again
I have been buying the same thing twice a week for 1 year and 2 days since we moved here. Today ordered the same as always with only 1 other person in the store. 20 mins later learnt that my order wasnt given to the girl making the food and then order was lost. Got my money back and left. No problem spending the money but need something in return. After 1 year of buying here I will never go back and will spend my money across the street instead
Delicious
enjoyed a delicious Bangkok salad today, will order again!
zero customer service. customers are never greeted. staff seem to be inconvenienced by your order. work space is absolutely disgusting. food covers the floor. allergy station used for normal orders. i ordered a spicy chicken sandwich and watched half of the chicken hit the floor. despite being grilled my sandwich was chewy and cold. tip prompt on the debit is unnecessary, what am i tipping for? cold food, filthy space & no customer service. unfortunate that a place with normally good food is so unwelcoming
Wraps was a good size. Can taste the healthy. Was what I needed and it hit the spot. Yummy!!
Healthy food! Good sized portions.
No complaints
Really good food! Always fresh and quick! Staff is very friendly.
I used to love going to this location for the friendly staff and fresh food but the last couple times I have been there the staff is miserable, I almost feel like I am bothering them by being there. BUT the worst part of my last visit is the little curly black hair that was in my salad wrap, when brought to the attention of the staff they could have cared less(they did give me back my money when I asked them to)...rude staff I can deal with but when the cleanliness has gone out the door so do I.
Very slow but great food. Staff is fairly unprofessional but friendly.
Our first time at a Chopped Leaf. The salads were delicious, and we felt satisfied and nourished after. The price seemed good too. A very good idea for fast-food; should be more popular!!
Love it .. I wish there where more places like this or at least more chopped leaf locations in Chilliwack.. the price is up there and wish it wasnt so expensive to eat well
Delicious food, pricey but worth it. Service is ok on some days but terrible on others. Almost makes you not want to go.
My wife and I usually go for lunch here at least once a week, to the tune of $30 We order the same thing every time, chopped signature wrap with double chicken and guacamole. The last three times I did not get any guacamole and this time I had 2 slivers of chicken. The service is terrible. The girls are extremely rude. Its like they are doing me a favor by taking my order. Tips are reserved for fast and friendly service. Id settle for friendly and properly made, but I dont get either of those at this place. I will NEVER eat here again.
Amazing food, tasty
Delicious and healthy options.
Great food but pricey
This is the worst chopped leaf Ive been too. Just bought 5 full salads. $70. No pita chips, isnt fresh. Very bad service. I will not return to this restaurant. The manager needs to be fired. Unsatisfactory for the money I spent.
Some of the employees seem very unhappy to be working there. Tossing chairs around loudly while people are trying to eat and very short with customers. Food prices are very high. Not as good as it used to be.
Great healthy food made quick
Whole bowl #2 is sooo good and with prawns it a fantastic lunch
Literally the best salad of my life. If you think that you dont like salad I suggest coming here asap and portions for price is more then fair.
A friend of mine got serious food poisoning from eating here. Greens need to be WASHED people. The majority of food poisoning cases come from unwashed greens, NOT raw meat! Vegans beware.
Always fresh but usually busy
My absolute favorite place to eat. I love the #3 bowl (Mediterranean), the bowl its served in and the fact that I dont feel guilty eating it. The chopped water is fabulous as well.
Can get pretty busy at this location, but the food is consistently good and I always walk away happy and full
First tried Chopped Leaf last wknd in Kamloops, loved it and looked forward to enjoying the one back home (chilliwack). The girl at the till clearly hates her job because she was abrupt and rude and then I get prompted to leave a tip! I felt pressured because I didnt want her to spit in my salad so I very reluctantly left the minimum which is 15%!!!! Took the salad home, I had the warm bowl and the tiny tub of goddess dressing was way too small to properly dress salad. So with a rude cashier, not enough dressing and being coerced into a tip.... I will not be back.
Prices went way up, quality and portion sizes went down - same old story. They even charge to add hot sauce lol... Vegetarian menu items are so overpriced. Service has been outwardly rude the last three times Ive been... Dont prompt tip options for take out, tips are earned on good service and shouldnt be expected. On take outs my dressing for a salad has been forgotten and my wraps barely filled, all bread. I once loved Chopped Leaf and now not so much.
I got food poisoning from the store perhaps it was either the chicken or the lettuce. The staff seem very young and inexperienced they discussed personal issues such as feeling sick (please dont touch my food or breathe on it) however I really enjoyed the lettuce wraps but havent been able to go back due to the bad experience.
The food is fresh and tasty and the restaurant is very clean. I would be raving about this a lot more, but it always puts me off when a fast food place has a tip prompt on the debit/credit machine. I am only talking to the staff member for two seconds! No they dont need a tip, even though the service is not bad. Get rid of that, keep the little tip jar for customers who dont want their change. I would really love to see that happen! The prompt is tacky.