1111 Elgin St W, Cobourg, ON K9A 5H7, Canada
Canada's original burger restaurant. Known for great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer. Now Proudly serving Organic Pret Coffee, offering hot, iced and frozen beverages at A&W Brew Bar.
IT IS NOT ABOUT THE STAFF BUT ABOUT THE MANAGEMENT WHY THEIR IS NOT ENOUGH PEOPLE TO DEAL WITH DRUVE THROUGH ITS CALLED DRIVE THROUGH FOR A REASON WE HAVE TO WAIT SO LONG TO GET OUR FOOD IN PARKING INSTEAD DO NOT HAVE DRIVE THROUGH just not once it’s every time!!!! Now….. absolutely not recommended
Ordered 4 bacon and eggers. All four had either one piece or a half piece of bacon on it. The other A&W I’ve been to you get 2 pieces. This location does not sell the glass mugs either apparently.
The food was great, prompt service, friendly staff, The issue i had was the condition of the washroom. The smell of urine was terrible . This is not the first time I have experienced this situation. Public washrooms should be cleaned every hour. I find this problem in almost every fast food restaurant . So they are not alone, but that doesn't make it ok not to clean the washrooms
Went in and had the big Canadian breakfast. Everything was cooked perfectly crispy tasty, with one exception. The sausage, just double-check to make sure its not undercooked/expired, it had a slightly funky smell. But it did not make me sick .... I intend to try them again sometime in the future, 🤞😉👍
Well let's just say this had to go threw the drive thru 3 times due to them not listening. First we ordered our food and they have us onion rings when I asked for regular fries then we had to go thru again cause they did the burger wrong and then again to get them to fix the other burger. Plus they gave us 1 napkin for the 2 of us.
Best A&W meal I’ve had to date. Hot, fresh order was DIALED. Asked us to pull over and boy was it worth that extra couple minute wait. Thank you. (Visited this location 08/02/24 @2:15 pm)
Bathroom is disgusting, worst caulking job I have seen in my life and instead of cleaning it, they just spray paint over the filth periodically. Has I seen the Bathroom before eating I wonder have just left. The food itself was fine, I'm just a little worried Im going to get sick from it. Also, who has a fountain drink machine with no ice?
Only been here once but didn't have an issue. Food was good, quick and hot. I overheard some others saying there order was for here but got a to-go bag. Washrooms were clean, tons of parking and a nice quiet atmosphere. The restaurant itself could be a bit larger especially for a standalone location - but it is hard to get A&W's in smaller towns so anything will do.
Very Accomadating
Brilliant, people. Some how I was late I left my food , and back to construction. Next day they were like where were you , and geve me my return and food thanks
Vegetarian options: . Food
Good
Great food, quick service Vegetarian options: Masala veggie burger Food : 5/5 |
I tried their masala veggie burger and its really good.
Love their food and staff! Its a little more money but totally worth it!
Awesome experiwnce
No manners be nice to your customers and treat them like gold do not be rude And say words like please and thank you. Also talk slower I could not understand you this is my favorite franchise your running it for me
Good place to eat and service is awesome
Is great place Wheelchair accessibility: Yes Food : 5/5 |
Service was really fast Vegetarian options: Veg options are really great over here Food : 5/5 |
The service should be little fast. Rest all good
Nice fast food
Awesome job!
Siracha burger was yummy
Great
Vegetarian options: Top Food
Great food, good specials and I worked at an A& W in London ON! I wore roller skates and delivered to car windows!
so yummy and fast
The burger was delicious and the staff was very efficient.
Worst service ever. The staff was very rude. While we were eating, staff were commenting that they don t like customer coming in and they feel angry about it.
A decent fast food
Polite service
The bathroom was trashed. The burger was dry.
Very cheap low quality ingredients. Fountain station was grime. And very cheap on the bacon. I mean I paid money for this. Wont be back.
So happy that the hotdog is back
One of the worst washrooms Ive ever seen. Smells and looks disgusting. Please do your paying customers a favour and make an attempt at cleaning the washrooms.
*Updated* Now with utilizing the new A&W app, food orders are quick and correct.
The bathrooms at this location were disgusting. Flecks of fecal matter, stuck to the wall. The floors looked like it hasnt seen a mop in the entire day. No toilet paper. Upon exiting, I found that my wife had a similar experience. We both decided not eat at this location. I highly recommend skipping this location, if you at all enjoy A&W. Stomache turning.
I had exactly the same experience as a previous reviewer. Bathroom is surprisingly gross, and partially out of order, a month later. I hope the kitchen is cleaner than the bathroom!
Love the onion rings!
My husband and I used to go to this location quite often as our weekend lunch date. We both love the nostolgic traits of this restaurant. Unfortunately, new owners took over, and now theres no longer glass mugs for your root beer or the most amazing onion rings. The service is barely acceptable. Its just no longer the Burger King that we remember, and isnt that the whole point about Burger King to make you remember those days. Now its much more like a cafeteria with miserable service.
Food wasnt great but wasnt bad. Burger was dry. Other than that this establishment was clean and staff was friendly..
It was nice
Fantastic burgers As good as homemade Food
For a fast food place it is one of my favorites. The food is always made fresh while you wait and with fresh ingredients. I dont do fast food often but when I do I choose A and W. Well done guys Food
Was really looking for to breakfast as I heard A&W does a great one. Sign outside says all day breakfast. Arrive there at 11:03 am to order 4 breakfast meals only to be told they end breakfast at 11am. Not one single person in the restaurant or drive through yet they refuse to provide service.
Good
Great food, Excellent Service!
Good food, clean restaurant
I ask for scrambled eggs and I received an old egg on the grill chopped up in tiny pieces. The hash brown was raw in the middle and the bacon was hard as rock (overcooked). This was the worst breakfast Ive ever had. My wifes was the same, over easy was old on the grill and was rubbery. It was awful!!! Well never go there again!
A&W has and always will be my go to fast food restaurant. I always love it for its combination of quality and cost. Vegetarian options: Beyond meat burgers
Great food..fantastic burgers but cleanliness of the washrooms are poor
The location opened at 7:45. Looks like only one person working. Service was slow. And my breakfast bacon was cold
Fast and fresh food!
Terrible service went threw drive threw they over charged me and when I went inside all she said was I repeated the order to you. Huge language barrier tried to explain but she still did not want to fix her mistakes.
Good location A&W in cobourg
Normally I really enjoy A&W, but this restaurant was so disgusting and dirty. The floors were sticky, the tables were not cleaned, the counters were also very dirty. The environment of this particular location is so off putting.
Great place for a quick bite.
Hot and tasty food. Quick in and out!
Food was barely warm did not send my drink with my order. I called the store to tell them they had forgotten my drink they told me to drive over to pick it up if I drove a car I wouldnt have had it delivered. Person on the other end of the phone said the manager would call me back. Still waiting for the call. Will never order form them again.
Baby burgers are always delicious but every single time I go it takes about 10 minutes for two baby burgers and a fountain drink. Customer service isn t always the best either
It was just ok. The fruit smoothie was terrible and very expensive. The onion rings are the best but again expensive.
Cobourg A&W you have good food. BUT PLEASE CLEAN. I went In there today and had to go to he washroom before ordering. I literally was coughing because of the smell of urine in the mens washroom. I dont know think health inspectors go in there but oh my god that was the worst experience in my life I had to cover my face as I went numer 2... I told the lady at the counter and just left, ate else where after that. I might be back but will deff see if they cleaned but abit more before I order food here again.... That was very disgusting I really hope the store owner looks into this matter please.
Slower service when you are paying at the cashier and there are tons of drive-thru orders
New frozen drinks are amazing!
Amazing onion rings with ranch dip!
All around pretty good
Onion rings were overcooked. Beyond burger undercooked. I felt like I was an inconvenience to the staff and the restaurant and washrooms were unclean. Been to many A&W restaurants and this one was such a disaster.
So this just happened. Wish I didnt take two bites before noticing the big mold spot on the bun. Gross!
This place offers everything one has come to expect of A&W, well done!
Ran out of spicy chicken burgers somehow...app still took my order so when I showed up they substituted... How do you run out of chicken
Our hotel restaurant was closed as we arrived late. The only place open was A&W. The food was good as were the fries. I had the curly fries and they were delicious! Food : 4/5 |
My biggest issue was the entire lack of any feminine hygiene disposal. Good luck to your plumbing. In addition, the bathroom was disgusting. The cleaning sheet posted said it was cleaned 30 minutes ago...HA, maybe 30 days ago. Food is fast food, yet not even up to those standards..not that I ate there this time as I was so disgusted.
Not gonna lie I come here pretty often and don t complain bc working food service sucks but tonight was the worst lol. They were out of beyond meat so I only got fries (understandable) but my partners burger was wrong too and they also refused our cash, so overall a fun and neat visit!
onion rings are soggy and suck..teen burger rocks it!!..fries ummm sub par!!...just get the rootbeer and burger!
Cant really say about food only had a drink, the place was empty, the womens washroom was out of order, I used mens because I was desperate , Needed a good cleaning, flies inside restaurant. Worker was nice though
Love the food, the taste and the service. And the fact that you can ask for the burger just like you like it, in terms of condiments and either buns or lettuce wrap is heavenly
Great service and the food was very good. The best thing I find is their order preparation is correct and our orders are always correct and nothing is missed.
The food was fine but the place smells like urinal cakes. Not sure what is causing that but it was gross.
This was a total disaster, we were the only customers in the restaurant and ordered two hamburger meals, they arrived two min later both the fries and burgers were cold. When we mentioned it the staff she was put off, no apology and the place is filthy dirty. We got our money back and left, awful experience. If I could give it a zero star I would.
Small A&W with easy drive through and standard menu. Did dine in for a change. Food is always fresh and served hot. Coupons are a must to keep costs reasonable. Polite staff. Atmosphere
I have always enjoyed A&W, which was my favorite spot for years. The mozza burgers patty is never fresh. I swear they keep leftovers from the day before always dry, stale buns and hot and cold sweet potato fries. The most disgusting of all, they feel that they dont have to wear the hairnets. I gave this restaurant to many chances time for a change.
They aren t ready when they open, and then they tell me it s only another 15mins for their oil to heat! They are located 3mins off the major highway and then when you arrive they are not ready to serve. Total disappointment!
Onion rings are delicious which is all I go to A&W for but the portion size is unjustifiably small for $6.00 with tax. Maybe 7-8 onion rings in a bag. Shrinkflation at its finest.
Kid-friendliness: Kids meals Food
I took my brother to get some food yesterday and as we are sitting down I notice how filthy the restaurant is and I looked up at the light and there is a rotting tomato stuck to the light and I almost puked they need to learn how to clean properly because that has probably been there for along time it s absolutely disgusting!!!
Great service
The food is always fresh and the staff friendly. I really enjoy every visit.
Super friendly staff, very clean inside
Eating area was ok but bathrooms could be updated. Vegetarian options: Veggie burger was great. Food : 5/5 |
A&Ws burger offers a delightful experience for fast-food enthusiasts. The patty is juicy and well-seasoned, providing a satisfying depth of flavor. Topped with fresh lettuce, crisp onions, and a slice of tomato, each ingredient adds its own texture and taste, enhancing the overall experience. The bun, soft and slightly toasted, complements the burger well. Additionally, A&Ws signature root beer makes a perfect pairing, elevating the meal. While it may not be gourmet, its a solid choice for a quick, tasty burger fix.
I went for the first time to this location and had a great experience, the staff was really nice moreover the food was hot, fresh and fast served. Would highly recommend to everyone.
Very dissatisfied. Food was just ok, place was not clean. Floors were littered and dirty. Only one toilet stall was clean enough to use. This is the 3rd AW in the past months and none were friendly. Very disappointed.
Foods always right on people know you by your name
Teen burgers on sale and grandsons appreciated a frosty root beer with our burgers
Stop for four cups of coffee and it was good coffee hot hot hot! I would go back again for a cup of coffee at A & W.
Burgers made with high quality ingredients. Very rich! The own soft drink made with cane sugar, also with an excellent flavor.
I usually really enjoy A&W, today I tried their Best burger ever Service at the drive-through was really quick (around 2:30) food was ready almost immediately which suggests it was sitting. When unwrapped it was rather underwhelming, certainly didnt look like the pictures. The fried pickles were all soggy, the patty was kind of greasy. Cheese was good (real cheddar) sautéed onions under patty added a Carmelized onion taste. As I said the burger was on the greasy side. I will stick with a teen burger in the future.
Was just in there the entire place smells like backed up sewage cant even walk in the bathrooms the floors are disgusting how theyre still staying in business I have no clue no one has called the health department on them yet I ended up just walking out
Took the kids to this restaurant on the way home from Kingston over the weekend. Restaurant was empty all tables were dirty. Had to clean our own table. Not to standards.
Tried the new Best Burger Ever about a week or so ago. Its actually the worst burger Ive had from this location, tasted nothing but grease and felt nauseous after eating. Not the locations fault I assume , just bad product development from A&W.
I would highly recommend this A & W as a on-route pit stop. It is just a short jaunt off if the 401 in COBOURG Ont. Relatively quick service for freshly prepared meals. Food was hot and tasted just made fresh. The employee was friendly and pleasant. There are other stores nearby such as Giant Tiger and Dollarama which can also be helpful during a pit stop. Dietary restrictions: The lettuce wrap is amazing. It is a low to no carb option that truly satisfies.
Great hot food, good service. Under staffed and tables needed wiped and garbage needed emptied.
Putrid smell, extremely unclean been there twice same smell, garbage overflowing, bathrooms are unusable due to filthy unsanitary conditions, anyplace that unkempt must have questionable food
Nice staff but the area is awful. Weird crowd.
Nice and fresh food. And really nice lady at the drive through
Food was ok
Food and service fairly good. Big issue with how dirty everything has become. Washrooms, doirs and grounds are filthy
Locals to get by, Mac Donalds style. Fair quality. Cheap, for what moves here.
Fast and consistent edit: not any more, bleh
Friendly and quick service until the very end. We were the last customers right before closing.
We didnt actually eat at this restaurant. But while inside there were so many insects flying around (bees, a dragon fly, many flies). I dont think Id want to eat there
Good as usual
Did not have pinot gregio or merlot at the bar Wifes chicken caesar salad was oily, with no flavor to it. She ate the chicken and left all the greens. My house spagetti was very good, but my garlic toast was not delivered to our table until i was almost finished, and then after two requests. Waited 12 minutes to get our bill. This was our 4th. Time and it was so below the other times both in quality and service
Quick drive-thru service, food is always hot and fresh; one of the better fast food places.
Fast service and a great deal on teen burgers.
A&W is usually a top-notch fast food experience, but this location was a little lacking. The space (both client and employee) was not clean and service was decent, but not something to write home about. Access was also weird, as there is construction going on around the whole parking lot. I am looking forward to my next visit to know if I under or over rated the place.
Came for dinner with the kids. No chicken pieces. No milk. No bar with the kids pack (and they didnt tell us, and didnt see any to address it). The onion rings were not cooked properly (batter falling off the onion). The Howd we do? machine was broken/off. And the clock on the wall was also dead. We go to A&W all the time with the kids and generally have a good experience. This was the worst fast food experience weve ever had.
Ice machine not working for the fountain pop. Poutine came in and was cold, after taking it back to counter and talking to the cashier , she brought the cook out who argued with me that the gravy was hot, maybe it was because the curds were cold. Told her that did not matter, the poutine should be warmer then room temperature( and that was being generous in temperature) and since my chicken burger was hot and fresh , I believed the poutine was made too soon and sat to wait for the burgers to be done. She finally offered to make a new one, which was hot and thanked her. Husband used the facilities before leaving and only the urinals were available. Will not be stopping at this A&W again. Gave a 3 star because the chicken burger, and my husbands teen combo were good( minus the availability of ice for the drink)
Horrible! Wish i could give 0 stars. Ordered a mama burger with only lettuce cheese mustard and ketchup, All i got was a plain burger with like half a ball of lettuce! Disgusting! Extremly rude workers to! So unfortunate.
Beyond meat burger was good, mushroom and mozzarella burger was horrible, smelled weird and tasted like it was cooked in burnt oil and the poutine wasn t great
Who doesn t love a mozza burger, or a double. I remember as a teenager grabbing this all the time. Still taste as good as before just don t forget to add a side of fries. Staff are always fast and friendly. Orders are always done with no mistakes and always taste great when I get home to chow down. Try this location you won t be disappointed.
Cute stand alone restaurant. I like A&W quality but almost $30 for 2 combos is crazy for fast food. Restaurant was small and the few empty tables werent cleaned from the previous diners.
Food was great and friendly staff
I found the place to have quite the odor Do it. My friend said that the food was much better in Bellville
Too expensive for what you receive. Fries were cold and soggy. Burger tasted like cardboard. Only thing good was the root beer.
Hate pumped Ketchup as always looks uncared for. Rest of place ok..washroom needs a makeover. Food
My favorite fast food chain in the area. Momma burger and diet root beer all the way.
Great fast food
Fast food
Ridiculously slow every single time. Easily 20 minutes with one car ahead.
Service at this location was horrible. Everyones orders were wrong, including ours, the place stunk and it was filthy. The stall for the disabled had not toilet paper and the other one was a mess. Will not be returning.
Love the new Tennessee chicken
Quick service, accurate order and hot food!
One of my fave burger places!
Veggie burger was incredible!
Burgers were slapped together and the bacon was in the bag not on the burger! Was not impressed with the drive thru
I felt very ill after a single mama burger! I had pulled off the highway for a mama burger which was on special and I have felt ill since. Slightly feverish and constricted sept and tight chest and belly sept 09/21
Great breakfast
Best A&W Ive been to. In Cobourg they take care in the preparation of their food, and it shows. As well, they are always kind and courteous. Good people making good food. Other locations seem to just throw it together which means it does nothing short of fall apart in a mess while you eat, says alot about the employees.
Best Customer service
The food was great.
Quick friendly stuff fresh take out food.
Best fast food breakfast, and I just came to the conclusion that their chicken is much better than their burgers. Really good chicken.
A&W not what it used to be. 1 person on front of me and took 10 minutes to take my order.
Everything was wrong, a simple chubby chicken burger had ketchup and, the buddy burger had no sautéed onions.. that s the whole point