Mary Brown's Chicken in Cochrane

Excellent Food and Customer service

This place is great! Very friendly and the food is so delicious! Definitely recommend this place

Its clean and people are friendly.

Big mary sandwich was crusty around the edges,definitely was cooked way prior to selling, tasted like a leftover sandwich that was microwaved!

Very good meal with fast service and the manager is very pleasant

Staff is always so nice ! Food fresh . Reminds my husband of home

Great customer service and delicious food. Worth to visit this location.

Good service

The food was very tasty and customer service was excellent!

I had a really good experience here they had very fast customer service and the food was delicious also the workers were really nice.

fantastic food and service!!

Always enjoy my Mary Monday s!

Wish I could give it zero stars. This is unusual that, in my opinion, I could have such a poor customer service experience but it is one experience that I guarantee I will never repeat. I will take my business elsewhere and if this is the only place serving chicken then I guess I will switch to tofu. To put it in perspective, I once ate at a place where I suspect I might have gotten salmonella poisoning and I actually rated that place higher.

I wish I could give 0. THE worst customer service I have ever experienced.

This location is pretty bad.

Visited on June 19th. Ordered popcorn chicken. The food was cold, and it wasnt even popcorn chicken, it was cut up pieces of unsold food that they were trying to get rid of. Asked for a refund, was refused. Sent a message to the website complaints address, and there was no serious follow-up. Very disappointed, I used to be a fairly regular customer. Guess Ill have to go to KFC for my popcorn chicken from now on.

The last 5 times I went for lunch I didn t get what I ordered, never complained until today. The girl working might want to learn how to do her job. Won t be back.

Great customer service! Good was nice.

Ordered a chicken sandwich and fries. Fries were covered in mold and disgusting. They should be shut down. Talked with the owner and it is very clear that they dont care about standards at all. Keep trying to justify selling old molding food.

Nicely flavoured checken that is cooked just right. Courteous, welcoming customer service in a nicely kept venue.

Mediocre at best. I tried two separate times, hoping that it would be good - or at least okay. Both times it was very underwhelming, and bad in some ways. Would not give another shot.

pure garbage horrible service don t eat here and food taste stupid

Best experience, best food

Service was great. Food wasnt fresh and well prepared. Disappointed experience. Food : 3/5

Worker was very friendly, food was done quick and had to be some of the best Mary browns me and my wife have had. Highly recommend and will be coming back

Wanted to grab some chicken after shopping. Walked up to a locked door. Seems their hours arent the same as Google Maps.

Always fresh!

Love Mary browns,100% halal and delicious

Excellent service. Surely the best chicken in town .. the server was extremely helpful with the order

Nice and friendly staff. Food quality is great. Cleanliness was great.

Great service at this location!

Mary Browns wish there was one in black diamond or okotoks

My first time getting Mary Browns, the gentleman working was friendly, food was good, loved the banana pudding too!

Great food and amazing service!

Excellent spicy Nashville very tasty.

Although far, we prefer this place for the friendly staff, less crowd and much better quality of burgers than other MB locations we have eaten. And the drive is nice!

I Asked for an order of Nashville tenders and requested to trade fresh chicken, for a 5 star review. They did not disappoint! Probably the best chicken fingers Ive ever had. Ive had my fair share .

The owner need to learn how to behave with his employees. Food was great! Shout out to their staff !

Great quality and service run by a super nice family, cant go wrong if one desires a quick bite to eat.

Great spot for family food Spicy chicken is delicious!

Standard Mary Brown. Halal.

In my opinion the best in cochrane and calgary.

Wow. 11.62 for a chicken sandwich? Ridiculous.

Great chicken and tatars

Never go there again, we were looking for quick bite and thought wed try it out, I had a Buffalo chicken wrap, super thin tortilla and soggy, its like it had been sitting in a damp rag no real flavor for Buffalo, my wifes big Mary was the same she didnt even finish it however our cat ate a peice of chicken from it that should be a indicator of the quality

So disappointed here not a very authentic mary browns, no dressing no desserts being a newfie girl these things are important, Im sure the franchise would not like this

Best fried chicken and spuds were amazing. We drive in from Bragg Creek with our 4 boys and we all loved it. Staff was awesome too and my boys loved chatting it up with them.

Normally a big fan of this location. Looks like new staff or management now? The portion size was way smaller than in the past. Hope to see this isnt a new standard.

Awesome/Amazing customer service. Shivani is very friendly would give 8 Stars out 5 Stars if I could. Will definitely be back.

Customer service and food were both excellent. Chicken was done perfect. Taters excellent and the buttermilk buns piping hot and delicious. Definitely will be back.

Disappointed . It s the 2nd time I am leaving the restaurant without the chicken .

We expect clean and efficient from fast food. This place meets those standards. As to the food part, no stars for that. The chicken was old and dry, well past its best by time. It was remarkable only as the worst Mary Browns ever.

There was a lack of communication today. When I ordered a Buffalo Wrap thinking it was the name of a menu which included the taters and the drink, the gentleman asked me if that was it, I said yes and only got a wrap

Told 15 minute wait for food, turned into 30 minutes.

Mary Browns is by far the best chicken there is, especially the Cochrane location.

Better than kfc

I dont know what it is about the Cochran location that makes it so much better than every other place the chicken is always less greasy and more crispy

If you are looking for quality chicken in Cochrane, Mary browns has it. It is made fresh, or has to be based on the amount of time it takes. Always a heck of a wait even though there arent many guests inside ever. I wouldnt be upset about the wait if i received what I order, but often the drinks are missed, even when we ask about them. Tonight it was the dessert. Ordered at 7:15 and was out of there at 7:45. Standard display, delicious chicken.

Decent food as always. Only one person working the whole store so it took longer than I expected but was still fast enough that I wasnt annoyed.

Great customer service and friendly staff :)

Best fried chicken restaurant in Town. Clean and great customer service.

First time eating there. And I will be back , great food and service.

Little pricey but very tender chicken. Chicken fingers are awesome.

i love the crispy chicken, realy good and fresh my family favorite.

Must have to try Monday Spicy chicken sandwich !!!

I hate to write this, but here s the truth. I ve been coming to this location for quite a while. The last 2 visits have been very unsatisfactory. The last time, I ordered 9 pieces of chicken, I got 7. This time I got 8. To make matters worse there is no such thing as a centre breast. The piece is now cut in 1/2, So essentially I got 7 again. A couple of items were forgotten about. I highly suggest before leaving this place, to make sure you get what you pay for.

Fast and fresh!!

My boyfriend and I are super disappointed in the experience we just had here. He ordered a spicy chicken sandwich and I ordered a buffalo chicken wrap. His sandwich s presentation was unpresentable at the least it looked like someone karate chopped it right in the middle (no joke lol) he said it tasted fine so he put up with it. But three bites into my wrap and I couldn t take another without gagging. It tasted like throw up! No joke. We went in to request a refund kindly not even mentioning the disappointment of his burger and to our surprise we were told we were wrong and they were reluctant in doing so. They couldn t even switch it for something else so we regret spending money there at all. I m sad and still hungry lol. This is the first time I ve gone there since I was a kid and I used to love it there but I m sure not all of the Mary browns establishments are this disappointing. We won t be back!

We went there with 10 min to close, the owner not only made sure we got served but also fried an extra burger to accommodate our order, he waited till we finished eating before closing up and leaving even though we offered to take it to go. The food was awesome, fresh and delicious, exactly what we needed from the long drive we had.

Gravy was Old, other than that was good chicken

Food was good but we thought pricey. And they did not include extra salads we ordered which were paid for but not in the bag

Wish they had a drive thru. Love their chicken and taters..

Canadian version of KFC. Yeah Canada!

Place was clean nice great service, food was awesome. Would recommend to eat there

Excellent chicken and Taters!

The guy working the counter was quite rude and made me quite sad, it was quite the ordeal, quite disturbed. There was quite a small and child behind the counter that was putting her fingers in her mouth then touching the counters, quite un food safe if u ask me. Will not be back unless I have quite the chicken craving and kfc is nuked in quite a disaster.

Best fried chicken in Cochrane!

Hands-down our favourite Mary Browns in Canada. And this is coming from my full-blooded Newfoundlander hubby as well! Shahid, Rain, and the crew remember their customers by face, by name, and by favourite meal, lol. They are always friendly, great service, and, somehow, the food always tastes better. We have gone to other locations, and it is hit and miss whether the chicken comes dried out, fries or taters either too hard or getting soggy, and definitely hit and miss on the friendliness factor, too. We stop in for some Mary Browns pick-up at this location usually weekly. Great team and good quality food!

I love Mary Browns and this place USED to be great! Great staff, the older gentleman at the counter was very friendly and always had nice things to say. But I dont know if they changed owners but now the service is horrible the last couple times Ive been there! Young kid at the counter extremely rude and very slow putting orders together. I doubt if owners read these reviews but a very dissatisfied customer here!

Tasty :)

Priced too high for what you get

OMG the chicken sandwiches here are absolutely to DIE for! Get on in and get yourself a Big Mary and some taters or youre doing yourself an immense disservice!

The customer service is very bad .... I ordered Big Mary Combo and chicken combo however after half an hour wait they gave me small Mary burger with in the bag which I didn t see because I thought it was the same order but when we opened at home it was a small Mary Burger.... that s a very big cheat they charged me payment of Combo and gave small Mary .... It was happened to me at Cochran s branch around 4 pm evening. They should improve their customer service and the guy was there who took the order .

Love the chicken.

Not very good. There was only one girl working and she was very nice but the food was lukewarm. The Mac and cheese was gross and the missus got the Thai bowl and it was cold and gross too. Not a one star, but theres definate room for improvement.

Great food great people

I really like their chicken, most times prefer it over the the other guys!

Such a wonderful location, I think it s family run and I ve never had a better experience at a fast food restaurant! You have to wait a little longer for your food then let s say KFC but it s for sure worth it. The staff are so kind as well!

Best Mary brown in all of southern Alberta. Quality is consistent and the staff is very friendly.

Ordered big mary, with French fries and chicken pop ins, ended up getting extremely tough chicken where you could barely chew it, as well gave me potato wedges instead of fries, my fault for not checking but disappointed with my experience here

Chicken was nice and crispy on the outside, Tender and juicy on the inside. Was not greasy or over battered.

Great food but definitely not the most friendly service in Cochrane

Great food! Beware very disrespectful owner/manager(punjabi)

Always up for a spicy big Mary :)

Very slow service. Had to wait over 30 mins and restaurant was empty except for one other couple. Food was average at best.

Mary Browns is probably my favourite place to get fried chicken. This location is our favourite because the food has always been really good here. Theres usually a wait for your food, but its worth it. Mary Browns is much better than KFC, it always tastes fresh and is juicy. I could go for some right now.

An inexpensive full lunch for me every time.

Excellent taste and great service. My whole family of 7 had a meal for just under $50 !!

Is it just me or are fried chicken places getting cheap with their chicken. I ordered the 2 can dine for $10.99 (2 pieces+taters+drink) x 2 ... I dont know about yall but I dont think a wing should be considered a piece the white meat was barely a piece breast and all bone. I guess thats why I dont eat fried chicken often. I rated this a 3 because it did hit my cravings. I didnt fully enjoy the service at this location and the way they structure what a piece is considered isnt really this specific locations fault so I gave it a 3 on overall experience. Taste was a bit salty on the taters (wedge fries is what they should be called, but what do I know) but it tasted OK. Skin on chicken was nicely breaded and crunchy. I wish Churchs Chicken would find their way from YVR to YYC if you like the full sized chicken pieces, grease and all kinda fried chicken place, the kind thats really good for your soul and not your heart. I also recommend Korean fried chicken places called YumYum. PS this Google location thing is a bit creepy, Ill start taking pictures of my food to post on this.

Best Fried Chicken in Town! Friendly new owners. I come in once a week at least for Fried chicken and Taters.