KFC in Cochrane

70 Quarry St #12, Cochrane, AB T4C 0W5, Canada

★★★☆☆
(364 reviews)
Categories: Fast food restaurant Chicken restaurant Meal delivery Takeout restaurant

About

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.

Website
skipthedishes.com
Address
70 Quarry St #12, Cochrane, AB T4C 0W5, Canada
Plus Code
5GMH+FC Cochrane, Alberta, Canada
Time Zone
America/Edmonton

Business Hours

Sunday
10:30 AM–9:30 PM
Monday
10:30 AM–9:30 PM
Tuesday
10:30 AM–9:30 PM
Wednesday
10:30 AM–9:30 PM
Thursday
10:30 AM–9:30 PM
Friday
10:30 AM–10 PM
Saturday
10:30 AM–10 PM

Services

Service options
Kerbside pickup No-contact delivery Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Coffee Vegetarian options
Dining options
Lunch Dinner Catering Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

3.3
★★★☆☆
364 reviews

Most Mentioned

drive thru (16) management (13) take out (12) cooked (12) gravy (11) team (8) chicken sandwich (8) spicy (7) phone (7) bucket (5)
5 stars
162
4 stars
38
3 stars
34
2 stars
24
1 stars
106
★★★★★
November 16, 2024

Teddy was Very friendly and have good knowledge of the products!

★★★★★
October 10, 2024

KFC offers a delightful experience with its perfectly crispy chicken that’s packed with flavor. The original recipe is a standout, loved for its tender meat and irresistible seasoning. The sides, like mac and cheese and corn, are consistently praised for their quality and taste. Many appreciate the quick service and clean environments at most locations. Overall, KFC is a reliable choice for a hearty, satisfying meal that hits the spot every time.

★★
October 1, 2024

25min to wait for a drive thru burger and chips during lunch time with an near empty restaurant is flippen terrible. To top it off I had SUGAR yes sugar sprinkled on my fries.

★★★★★
August 21, 2024

We were nearby dealing with a family issue and were hungry. Had not had kfc in a while since the location in Airdrie is really bad. But this store is nice and clean and the food tasted exactly as I remembered it. I didn't realize how expensive chicken has become, but yup, it's up there like everything else. The staff helped us figure out what to get and once it was received. It was very hot. No complaints and if in the area we will visit again. Good job, KFC.

★★★★★
June 11, 2024

**5 Stars: Fantastic First Visit to KFC!** I recently visited this KFC for the first time and was immediately impressed. The staff greeted me with warm smiles and a friendly attitude, making me feel welcome. Although the seating area is on the smaller side, it was comfortable enough to enjoy my meal. The food arrived quickly, piping hot, and absolutely delicious. While I noticed that the prices were a bit higher than I expected, it's understandable given the current times. Overall, it was a great experience, and I look forward to returning soon! -l

★★★★★
June 7, 2024

I recently dined at the KFC in Cochrane, Calgary, and had a decent experience. Mr. Saif was particularly noteworthy, as he provided friendly and efficient service, making sure my order was taken care of promptly. The food was good and consistent with what you would expect from KFC, but I did notice a few areas that could use improvement. The restaurant could benefit from a bit more focus, especially in terms of cleanliness and order accuracy. Overall, it was a satisfactory visit, and with a bit more attention to detail, it could be even better. I'll definitely consider coming back and hope to see some improvements.

September 7, 2022

Head to your favorite KFC in Cochrane for a great time on the toilet. I only recommend this place for bad customer service and uncooked pink chicken. If you want to experience an explosion in your bathroom, then this the right place to buy your food. They also messed up my order and didn't even try to fix it. The old management was amazing, not sure why they left and this new inexperienced management took over.

★★
October 11, 2021

I would like to say the service was courteous and efficient but the food was substandard, maybe an off day for the franchisee. Chicken was barely breaded a tad undercooked and the gravy tasted burnt. I don't like to complain publicly but if I was a business owner I would want to know.

November 21, 2024

Always shorts me food or has problem with my takeout order then a hassle to get resolution...

Local Guide
November 21, 2024

Friendly staff. Quick service. Have always had a very good food quality experience here. Update: Unfortunately the quality has dropped so low, can no longer recommend. Grease filled container of chicken and half full salads destroyed this historical icon.

★★★★★
October 21, 2024

Had a great experience at the dine-in.The customer service where really great especially the staffs where very friendly . The store was really neat and well maintained.Definitely will be back to the store again with my friends.

October 21, 2024

Absolutely disgusting

Local Guide
October 21, 2024

Bad food and chicken was raw in Side Food

★★★
Local Guide
October 21, 2024

Typical KFC experience, but my dips werent with my meal (despite being on the receipt), and no salt, pepper or ketchup was included with the meal.

★★★★★
September 21, 2024

Best customer service and best KFC outlet

★★★★★
September 21, 2024

Very friendly atmosphere great customer support..

★★★★★
August 21, 2024

Tastes really good

★★★★★
August 21, 2024

The staff and food both are appreciative. Had nice experience, will visit again.

★★★★★
July 21, 2024

Thanks to manager for helping

★★★★★
July 21, 2024

Clean restaurant

★★★★★
Local Guide
July 21, 2024

Service was good and staff was friendly

★★★★★
July 21, 2024

Good service.. Dietary restrictions: No dietary restrictions Parking: Free parking

★★★★★
July 21, 2024

Fresh chicken and great deals! Will come back.

★★★★★
July 21, 2024

I really enjoy the food it is frish and tasty and one of my favorite restaurant love it

★★★★★
July 21, 2024

Love it

★★★★★
July 21, 2024

Nice service

★★★★★
July 21, 2024

The place looked good and was really clean. The food tasted great too, and they have some good daily deals

★★★★★
July 21, 2024

Food is very fresh and tasty and also great customer service of the staff and I highly recommend

★★★★★
July 21, 2024

Quick service and friendly staff

★★★★★
July 21, 2024

Best location for the chicken. Always ready to go time and again. Great job guys.

★★★★★
July 21, 2024

Food was really hot and fresh specially French fries and chicken. I am really impressed with food and friendly service keep up guys healthy atmosphere

★★★★★
July 21, 2024

Very friendly and helpful people .food was very hot and tast good.

★★★★★
July 21, 2024

Friendly atmosphere.

★★★★★
July 21, 2024

Great team

★★★★★
July 21, 2024

Food was hot service was quick and staff was very friendly.

★★★★★
July 21, 2024

Great taste and faster service. Highly recommend

★★★★★
June 21, 2024

This branch makes you feel comfortable . I love the vibe and I am thrilled with how staff handles customer , everyone is amazing and helpful, specially Rofel . He did amazing service to us and we will definitely return again .The food is also amazing and satisfying.

★★★★★
June 21, 2024

Staff are friendly and chicken is good

★★★★★
June 21, 2024

The staff were friendly and attentive. My order was taken promptly, and I received my food within a reasonable time. The cashier rofel was very helpful in recommending options.

★★★★★
June 21, 2024

Grear place, great food, great people

★★★★★
June 21, 2024

Very fast service, and the chicken was delicious.

★★★★★
June 21, 2024

Amazing experience and clean atmosphere.staff was friendly and proactive.

★★★★★
Local Guide
June 21, 2024

It was a wonderful experience this time. As I went in the KFC. The staff member Saif greeted us with a smile. Clean atmosphere of the Restaurant.Food was hot and fresh.

★★★★★
June 21, 2024

Amazing services

★★★★★
June 21, 2024

Great service . Food was fresh and on time

★★★★★
June 21, 2024

Much appreciated .. fantastic service.. all staffs were good .. Teddy was so lovely .. Thanks

★★★★★
June 21, 2024

Very good experience ND tasty food. Thanku Food : 5/5

★★★★★
June 21, 2024

I love chicken sandwich. Nd ur staff are well experienced. I love KFC Thanku so much. Food : 5/5 |

★★★★★
June 21, 2024

I love KFC I love chicken sandwich Nd ur staff are so cooperative. Nd so work hard. Thanku.

★★★★★
June 21, 2024

Woala!! Good!!! Tight!! Tight!!

★★★★★
June 21, 2024

Good chicken

★★★★★
June 21, 2024

good chicken, good cleaning

★★★★★
Local Guide
June 21, 2024

Amazing food

★★★★★
June 21, 2024

Good staff specially Rofel who take my order specially his service and food are fresh highly recommended to this store Food

★★★★★
June 21, 2024

Awasome seevice

★★★★★
June 21, 2024

fast and friendly service

★★★★★
Local Guide
June 21, 2024

Friendly service

★★★★★
June 21, 2024

I was impressed by the management at this location. Great job team

★★★★★
June 21, 2024

Very nice foods. My all time favorite. And the crews are very friendly

★★★★★
June 21, 2024

They went above and beyond to help me find the perfect item i wanted I was very impressed with the quality of the product I received. It was exactly what I was hoping for. The customer service at this kfc is excellent.

★★★★★
June 21, 2024

Good staff great service

★★★★★
June 21, 2024

My favorite place to eat whenever Im craving chicken. Good food and accommodating staff.

★★★★★
June 21, 2024

Good place to dine in customer service wad great

★★★★★
June 21, 2024

Was craving for KFC, went to this amazing location. The service was amazing. Food was cooked fresh and it was super delicious.

★★★★★
June 21, 2024

Amazing! Fast and good service!

★★★★★
June 21, 2024

Visited this place yesterday. Nice staff and fresh food. Highly recommended

★★★★★
June 21, 2024

From staff to service superb. . .

★★★★★
June 21, 2024

Fast and friendly service

★★★★★
June 21, 2024

..wonderful place and quite area such a excellent service and amazing greatting from supervisor Mr.Rofel and he is teams thanks for everyone .. wow french fries with B.B.Q sauce what a delicious i want to visit again .

★★★★★
June 21, 2024

Kudos to Mr. Rofel, he did his job well. Great service and food was so lovely. Will come back again!

★★★★★
June 21, 2024

Always fresh food and best service

★★★★★
Local Guide
June 21, 2024

Good food good service

★★★★★
June 21, 2024

Parking: Outstanding experience today as food was fresh and amazing atmosphere here in Cochrane. Food

★★★★★
June 21, 2024

Food was delicious and staff was polite as well as quick

★★★★★
June 21, 2024

Friendly service

★★★★★
Local Guide
May 21, 2024

KFC never disappoints! Crispy chicken, friendly service, and always fast. A top choice for a delicious meal every time.

May 21, 2024

I went to drive-thru yesterday for 9 pcs chicken and i intend to use my coupon. However, the guy told me that i need to wait 20mins if i want the 9pcs coupon ($22). But he also said their 8pcs and 6pcs is available if i want it. For 8pcs, i need to pay $24 and i want 8pcs with 2 sides that will be $34. Hmmmmm so i left. I think its the principle. I love this KFC in cochrane, but this experience is such a turn off.

Local Guide
May 21, 2024

The staff in this place double charge you Their prices are too high Food

April 21, 2024

I ask for fresh cooked meal cause the last time I ordered the fries were soggy. And the guy that took my order was mad, he said no because we make food here fresh and he was still saying something I said I worked at kfc in calgary before so I know what is fresh and just refried it. And he was like if you want you can Just order it somewhere else You know something like this situation you should just apologize and say it wont happen again or something. Why would you tell your costumer to order it somewhere else? you could ve just took it as a lesson or something.

Local Guide
April 21, 2024

Just had my first delivery from KFC and the delivery driver left it out in between the security doors right underneath the intercom that he didnt use to tell me he or she where here. Just what I ordered COLD food. Called the store they said they would get back to me not holding my breath. Worst service I have ever had in Cochrane. Would give it 0 stars but thats life. Thats $20 plus dollars down the tube. Wont ever order again from KFC.

★★★★★
Local Guide
April 21, 2024

Dont be fooled by the smell. All of the stores down in this area smell because of the water table.

Local Guide
April 21, 2024

This place smells terrible and the food is pretty rough at best

Local Guide
April 21, 2024

Stale chicken pieces and extra salty fries . Disappointed and never going back again. Food

★★★★★
Local Guide
April 21, 2024

A comfortable place to dine in. The staffs are friendly and nice and the food satisfies my time to time cravings.

★★★★★
April 21, 2024

I like the ambiance and the staff very accomodating.,

★★★★★
April 21, 2024

This branch has been a comfort place to me. I love the atmosphere and I am thrilled with how the staffs deal with their clients. The food is also oddly satisfying.

★★★★★
April 21, 2024

Wonderful place to dine in . Happy with service

★★★★★
Local Guide
April 21, 2024

Friendly staff, clean restaurant and delicious food, This great place to eat. Niroj was awesome

★★★★★
April 21, 2024

Finger liking spicy hot wings. I love new seasoning fries. Well trained staff.

★★★★★
Local Guide
April 21, 2024

Great service. Very accurate was at drive thru very fast service. Our order was fresh and fries were hot chicken tenders tasted good.

★★★★★
Local Guide
April 21, 2024

I had a great experience here. Fresh food and fast service. Syfuzzaman took care very well. Definitely we will visit again Food : 5/5 |

★★★★★
Local Guide
March 21, 2024

Excellent small restaurant. Fresh and clean, delicious food.

February 21, 2024

Unbelievably slow

Local Guide
February 21, 2024

On February 15th I ordered 18pcs of chicken plus a 2L Pepsi. I was charged $83.85 on my credit card. But then I received a call saying my address was out of the range of delivery. Spent several hours on the phone to get my money back. But no solution. I am very disappointed at KFC.

January 21, 2024

NO! I have tried here twice. Both times had soggy, undercooked burgers with something that looks to be unmelted grease or cum on the bottom and cant make it past the first one before I become violently ill, and is so gross that I would not even give my second burger to a dog, much less a human. The other KFCs Ive tried the same order at have been perfect and crispy and addictive and I dont spend half the night violently ill and the other half tossing and turning and waiting for the blood sugar to crash since you couldnt digest the meal and you are so violently ill you cant eat anything else for another day or 2. Vegetarian options: DO NOT ORDER FROM THIS KFC!! I believe in 3 strikes youre out, but best 2 of 3 is better cause I dont want to feel like this a third time. Many months apart, to allow for improvement, but I spent 20$ on 2 veggie burgers (the KFCs Ive had them at in Calgary have been crispy, amazingly well mimicked chicken and a nice treat every once in a while) but both times Ive tried them in Cochrane have made me so violently ill, that I can only manage one very soggy, undercooked, with unmelted grease or cum on the bottom of the burger before its coming out both ends quite painfully. Then the second burger had to be wasted in the garbage because it was disgusting that I dont even trust giving it to my dog, and he keeps stealing chocolate bars and never gets sick. I wont even serve this to a dog, why would you want a human to consume it? Dietary restrictions: JUST SAY NO! A major part of the reason I am vegetarian is my body does not produce enough digestive enzymes to process meat. If you wish to get violently ill or whatever horrible response you get as a result of the dietary restriction being ignored then this is the place. If you would like to enjoy a good meal, then this is NOT the place to try. So

★★★★★
Local Guide
January 21, 2024

Ordered the 25 piece meal and the rest fries and gravy. Im telling you they must have changed their fries. They come in nice mini buckets and are thinner fries that were crispy and seasoned!! We were all gushing over them. Delicious!!! I definitely recommend. They have upped their fry game forsure. And well we all know the chicken is on point. Excellent takeout experience! Wheelchair accessibility: Very easy front door access.

★★★★★
Local Guide
December 21, 2023

The food is good as like other KFCs but the main thing is customer service which is very good.....

★★★★★
December 21, 2023

Very nice and affordable place

★★★★★
December 21, 2023

Overall the food was good and customer service was great. Bought 10pc chicken.

★★★★★
December 21, 2023

Store was clean when i went there. Definitely wanted to share my experience, the fries were fresh , the chicken was well done.

★★★★★
December 21, 2023

Had visited this location yesterday as we were out and about for a drive. Staff was friendly and suggested various options for us to try. Food was served quickly and it was fresh. Kudos, will definitely come back again..

Local Guide
December 21, 2023

If you want greasy, boarder-line under cooked chicken, fries that are so old I wouldn t feed them to my dog, and pop that tastes like they haven t cleaned their pop machine since they ve opened, then come here. This place is easily the grossest place in cochrane. You d think they d really step up their game with all the fried chicken options available.

★★★★
December 21, 2023

Our first time at this location. Chicken was fresh and tasty. KFC in general needs new fries but that is a chain thing. Everything tasted good!

★★
December 21, 2023

We have no idea why the KFC chicken is SO BAD at this outlet, way over cooked, dry and tasteless; absolute garbage / however it is being prepared/cooked is horrible and yet at the Signal Hill outlet it is very good... we will not return to this outlet anytime soon...

December 21, 2023

Ordered a 10 peice meal tonight. I got the meal quickly but The fries were cold and stale, 4 out of 10 of the peices of chicken were small drums and the gravy and 2 large sides were just over the half mark full. Definitely not worth the price I paid. If anything I would expect the food to not be left over from lunch. Very disappointed.

Local Guide
December 21, 2023

Not a pleasant lunch. Restaurant had a foul odor inside. Our order was incorrect Chicken was dry. Fries tasted old and overcooked. Popcorn chicken was cold. Pop machine had several flavors not working. My children, wife and myself all did not enjoy this meal. Unfortunately we wont return.

★★★★★
December 21, 2023

Visited this KFC last week, staff was friendly and also take out was quick.

★★★★
December 21, 2023

It was my first time on the drive thru, and I waited long minutes by the window till someone showed up! I even thought I was in the wrong place. Food was alright !

★★★
Local Guide
December 21, 2023

Wasnt very clean, smelt like sewage.

Local Guide
December 21, 2023

It doesn t even taste like kfc and the fries taste burnt from the oil. So dry hardly any meat. S o bad!

December 21, 2023

Never get what you ask for, taste is not KFC standard by a long shot. Despite all the terrible reviews, nothing changes. How do they stay open, does head office not read reviews and check standards????!! We ll never be back.

★★★★★
December 21, 2023

Very friendly team and doesnt keep you waited for long

Local Guide
December 21, 2023

Worst place ever. Never had a decent experience here in cochrane location.

December 21, 2023

Everything was way greasier then any other KFC I have had. Breading fell off of my chicken and had a pool of straight grease on top. Chicken was pink (i didn t eat it, looked pink)

December 21, 2023

So had to wait 8 minutes which is totally fine ,Im guessing because it was a combo with buger and wings it was the wings I waited for and go home and buger was cold and old and fries were the worst ,thats why your so slow Im guessing horrible

December 21, 2023

We just bought some chicken from this location on May 2nd/2023, my daughter woke up with pain in her stomach and threw up immediately after. I m a cook and I know when someone has got food poisoning and my daughter got it because these employees who work there on that day couldn t keep their health standards at a professional level. My father actually said that one of the chickens was still cold in the centre, I thought maybe because we live outside of town and the drive may have got the food cold. In this case no! They served us food that they barely cooked. My little brother went to bed with an aching stomach as well. So this adds to the mess as well. I am not very happy. We will be callling their management in the morning and if nothing is done then we will continue on with further actions. Do better Cochranes KFC. You guys are giving this location and the company s name a bad reputation.

★★★★★
December 21, 2023

Food that i receive was fresh and delicious .

★★★★★
Local Guide
December 21, 2023

Clean and amazing place.very friendly staff.

Local Guide
December 21, 2023

I wish there was an option for zero stars. They should honestly close this location. Im infuriated that I spend money here. I try so hard to get food at different places in town and not hold grudges when I receive bad service or gross food in case it was a bad day for the restaurant. But I literally just spent over $30 to eat whats tasted like 2 day old food. Do not eat here. Go to popeyes or even McDonalds instead! Disgusting food and its a waste of time to go back every time and get new food.

Local Guide
December 21, 2023

Fries feel like they were made yesterday. Id assume they do not cook food fresh or even in a reasonable timeframe. All the food was stale and seemed old.

★★★★
Local Guide
December 21, 2023

Good place. Mind your health

★★★★★
Local Guide
December 21, 2023

Food was fresh and hot. Good KFC to pick up your food.

★★
December 21, 2023

This kfc has a bad habit of not providing you with a chicken breast in your bucket order. Also, ask if they gave you a chicken breast.

Local Guide
December 21, 2023

Went to get some popcorn chicken. As soon as i walked in it smelled like BO and stale piss. Took forever to get the chicken and the price is mental for the amount of tiny popcorn chicken you actually get.

★★★★
Local Guide
December 21, 2023

It was okay, not the best.

Local Guide
December 21, 2022

I miss the old owners. Food was always fresh and never had any issues. Food has been terrible since the new owners. Burnt chicken, weired looking gravy.

Local Guide
December 21, 2022

This KFC was dirty and the mop water smelled disgusting, and they did not put up a sign saying wet floors, and i nearly feel down. Also the chicken did not taste right.

★★★★★
December 21, 2022

We went to this location last week, the staff was friendly and service was quick. I bought a bucket of chicken, this was the best chicken I had in a long time! We will definitely be back! :)

December 21, 2022

Drive Thru order totally incorrect. Pepsi was just brown coloured water. Ice tea was watered down. Got unreal chicken when specifically order real chicken. Garvey had no flavour. Explain how an order could be so wrong?!? Never eating there again!!!

December 21, 2022

Service was friendly however the Zinger was the worst fast food sandwich Ive ever had. It was like it was in the fridge for 4 days and then briefly microwaved before given to me. I only ate it because I was so hungry but I expect to need a washroom sooner than later...

★★
Local Guide
December 21, 2022

The chicken was yummy. The challenge I had was it took them 30 minutes to get me a bucket of chicken. No one would answer the phone when I tried calling from the vehicle outside. There was something wrong with the gravy too. Ive never experienced a gravy that was so runny and lacking so much flavour from KFC before.

December 21, 2022

I wish I read the reviews before ordering super disappointed with the gravy it was extremely water down

Local Guide
December 21, 2022

I do not recommend this location in Cochrane! I ordered a 2 piece combo for 10$ and I received a kids meal box with a small piece of a chicken and 14 pieces of fries I assume definitely disappointed at this place. Very stingy service, never going back there again

December 21, 2022

I was there today I paid $22 for one chicken sandwich and a popcorn chicken. The sandwich was terrible the chicken only filled half of the bun and the bun was cold. Im pregnant and was starving or I would have taken it back it was so bad. To pay $10 for half a chicken sandwich is insane.

Local Guide
December 21, 2022

Usually good but today both of the famous chicken sandwiches we ordered were as if they were re-deep-fried. Thats not performance. This KFC just lost a customer.

December 21, 2022

The guy that takes the order just kept telling us to wait waiting in drive though for 20 mins then when we ordered he started telling us just a moment again very rude and bad services would never go there again

December 21, 2022

Stopped at KFC at 8:55, sign on door say s open till 9:30. Wanted to order chicken and he said they don t have any has there closing in a couple minutes. Maybe change your times on google and on your door, won t ever stop there again

Local Guide
December 21, 2022

Called ahead to order a 20 piece and no one answered the phone 3 times. Went online to order ahead and you are not able to this in Cochrane. Went in and ordered and just like I predicted a 20 minute wait for chicken. Its frustrating because I worked at a KFC in my teens and I know that they only keep a few pieces of chicken cooked on hand. In the future I hope that they can add a team member so that someone can answer the phone so that there can be phone ahead orders.

Local Guide
December 21, 2022

I truly believe all the safe here, just hate their life. Garbage servic, food always half cooked or burnt. Absolute worst KFC.

★★★★★
December 21, 2022

I got plant based sandwiches from them for the first time here . The sandwiches were amazing though i have to wait 7 minutes for fresh but it was worth it . I recommend it to all vegetarians. The staff was good with me as well.

December 21, 2022

No whiten meat, didn t have their posted survival extra crispy. Guy was more eye rued about costs vs having what the menu offered. Do not recommend.

Local Guide
December 21, 2022

Ordered 10 piece bucket and 3 large sides last night. All of us who ate the food experienced horrible stomach pain within hours. Its been years since my last dalliance with the dirty bird. This experience will help remember to never eat here again. What was I thinking?

Local Guide
December 21, 2022

Tried to order a meal through the drive through with 15 min left before closing, but was told they had already shut down the fryers for the night. Anyone with an ounce of experience will tell you to never do a suicide close. Your grill is on and your fryer on till the front door is closed. Avoid this place well before closing.

★★★★★
Local Guide
December 21, 2022

Its KFC, need I say more. This particular restaurant had great staff that were willing to go above and beyond for us. Thanks

December 21, 2022

The seating and pop fill areas were extremely dirty, lots of customers waiting for a very long time. For the price my go to sandwich was subpar let alone terrible stomach pain shortly after. I think I m done with KFC for good.

★★★★★
December 21, 2022

The food was excellent specially the Original Chicken and tenders. The team were really helpful and friendly.

★★★★★
December 21, 2022

Vatsal was really good with service Really good leader in this location

December 21, 2022

Horrible management, really not good to their staff. Would definitely NOT recommend. Would give 0 stars if I could

December 21, 2022

Worst drive thru experience waited almost more than 15mins

December 21, 2022

Very disrespectful and once I asked for the manager he did not do anything to calm the situation. Would not recommend

December 21, 2022

Worst sandwich ever. No Kentucky spices on the chicken, its like they are cheating out and using a plain batter. Cold, burnt and half the size of the bun. What a horrible experience, dont ever go there

December 21, 2022

I wish that there was negative star. Thats what would give. They need to be close as it doesnt follow any sale that KFC advertised. They always have an excuse not to sell you the sale item. Service is the worse and make Cochrane looks bad.

December 21, 2022

Terrible experience. They werent willing to accomodate any of my requests though I have ordered it like that before. Not recommended.

Local Guide
December 21, 2022

Rude and give cold food and undercooked chicken

★★★★★
December 21, 2022

Vegetarian options: Whos most vegetarian give them different options Food

★★★★★
December 21, 2022

Vegetarian options: More option

★★★★★
December 21, 2022

good and fast service and friendly staff

★★★★★
December 21, 2022

Excellent service by teddy.

★★★★★
December 21, 2022

Very good , polite staff

★★★★★
Local Guide
December 21, 2022

Very clean and what I grew up with.. so kinda partial..

December 21, 2022

Unable to eat the chicken tenders, they were so salty, imagine pouring a salt shaker right into your mouth. The fries were over cooked and dark brown bordering on burnt. They must have changed their gravy recently, not the typical chicken and pepper gravy they used to have. This gravy almost seems beef flavoured. We only order KFC once a year so hopefully this was all a one off. The bucket of original chicken was good, no changes there.

December 21, 2022

Picked up bucket of chicken tonight , very disappointed tasted as if had been sitting several hours .At 5pm you would think it should be fresh, guess not wont go back .

Local Guide
December 21, 2022

The worst meal I have ever had in a KFC in the world and I have been in many countries. The gravy was so running and taste less, the chicken was obviously a reheat as it was bone dry and like bark it was so hard. The only nice thing was the biscuits. Wont be back, there so many other good takeaways in Cochrane to choose from.

Local Guide
December 21, 2022

Smell in here is repulsive.

Local Guide
December 21, 2022

Long waits (40 minutes for walk in + take out), poor service, lack of hygienic preparation practices (no hair nets or gloves in kitchen), unwashed floors, and questionable quality. Corporate, you need to fix this place.

December 21, 2021

Yesterday ordered the big crunch chicken sandwich for my wife with fries and medium gravy on the side.I told the KFC employee that I ordered the gravy and that they forget to give it to us.So i drove around to the order speaker and told they forgot the gravy and the staff member said I didnt order it.I said yes u did and then she told me to shut up.she was very rude and I believe she has been nasty to other customers also.its time that she was fired.

★★★
Local Guide
December 21, 2021

Greasy

December 21, 2021

I say skip this place completely, they will make you wait 1hr and give away your food. My aunty went there to get some food (that she paid $70), they told her to wait 45mins. She went back there to pick it up after 45mins, they told her that they gave away her food and to wait another 20mins. Ive been told that they have been doing the samething to other people, including Indigenous people. If you are craving chicken, go to Mary Browns instead.

★★
December 21, 2021

It took over 5 min for someone to come take my order and there was no one else there. I ordered the spicy chicken ultimate box meal and I got the regular one. They didnt give me dipping sauce and the chicken was dry. The burger and the macaroni salad were good, but I wouldnt recommend this store.

December 21, 2021

Ordered online and prepaid it never showed up and they dont answer the phone.

Local Guide
December 21, 2021

I like KFC chicken but when they are served to me after already being held in the warmer for waaaaay too long, No Sir! I went here thrice because the first time was good.

★★★
December 21, 2021

Ive had good and bad experiences here. Sometimes it is perfectly spot on, sometimes I get real chicken instead of the plant based.. this time they gave me the regular plant based burger instead of the spicy (which i wasnt too concerned about) but they DROWNED it in mayonnaise... please slow down a little guys. Absolutely no reason for something like this to happen and still get served....

December 21, 2021

I bought 6 pcs of chicken with large fries and large gravy but the chicken that gave me is reject. 2small tigh, and 2 small wings and the other is on the breast. All of them small

★★
Local Guide
December 21, 2021

Average KFC

★★★
Local Guide
December 21, 2021

Just fast food, did not find the front end staff to friendly

Local Guide
December 21, 2021

Absolutely awful, undercooked chocked and horrible customer service, going straight to corporate

★★★★★
Local Guide
December 21, 2021

Great customer service and food was great! Price wise is not the worst and you definitely get enough for what you pay for. Overall great experience

★★
Local Guide
December 21, 2021

Been here a few times to give them a few chances before leaving a bad review, but enough is enough. 1) Almost always have to wait for someone in the back to saunter over and serve me, never in a rush - only when it suits them. 2) Fries have always been soggy and cold. I didnt even eat them this time and I usually eat almost anything! One bad batch I can understand, but the past 3 or 4 visits have all been the same. 3) Had the famous chicken sandwich and it was so dry and overcooked, my jaw got tired from chewing it. It must have been sitting in the warmer for ages. 4) You can order the online specials and use the KFC app for any KFC store in Calgary - but not in Cochrane! You can only get the specials if you order online and get it delivered. I asked the staff why you cant order pickup with the app, but they said they dont know.

Local Guide
December 21, 2021

Worst KFC so far, every purchase weve done, good is never wrapped properly or packaged for paid human consumption. You lift your burger package bits and pieces fall out. Untidy abd always a wait even if youre the only order at the drive through ir restaurant. Not serious and no sense of urgency. We were once the only cat at drive through, staff talked us out of ordering saying itll take 20mins you might want to reconsider or go somewhere else. Buck up please.

December 21, 2021

I ve been here several times. The staff never get my order right. Dry chicken. Terrible customer service and very forgetful. Would not recommend.

★★★★
Local Guide
December 21, 2021

Good Stuff!!

December 21, 2021

French fries are old and oil needs to be changed. Chicken is so small and totally not worth the price.

★★★★★
Local Guide
December 21, 2021

Very clean location with great service

December 21, 2021

We ve come to this KFC multiple times, and on average it takes 20 minutes to an hour to get our food even through drive thru. We ve never had issues at other KFC s, but this location always seems to have delays for some reason.

★★★★★
December 21, 2021

The staff was pleasant and the food we got was hot and fresh.

December 21, 2021

Poor management with service and food quality

★★★★★
Local Guide
December 21, 2021

Good service

★★★★
Local Guide
December 21, 2021

the chicken was a but too over done this time.

December 21, 2021

Waited in drive through for 45mins, Skip the dishes have preference, the food was cold, only one person serving because thats all they had working front counter, never again.

★★
Local Guide
December 21, 2021

I ordered a zinger burger combo. The fries tasted reheated, stale and old. The small chicken peice in the burger was hard and dry. It was not a great experience, which I wont repeat anytime soon. On a positive note; I ordered takeout, which came pretty fast.

★★
December 21, 2021

Ordered at the drive-thru got home and was missing the kids apple juice and a side gravy. The fries tasted like they had been there since yesterday. Popcorn chicken and the bone in chicken was good. Also got no dipping sauce for the popcorn chicken which now I m finding out is normal? The boxes are $12 which seems over priced for cheap fast food. Used to love KFC but not sure I ll ever go back again if this is the way it s going. I ll stick to Chicken on the Way and Popeyes

★★★★★
December 21, 2021

Another fellow reviewer said they ordered the Spicy Chicken Ultimate Box Meal and got the regular one. Thats kinda messed up, but you guys look like you need some good reviews. 5 stars.

December 21, 2021

This KFC is the worst KFC in many ways food and service sucks. They tend to overcharge you for little things. This place needs new management and possibly a whole new team of workers who dont seem depressing. As a manager of another business I can see all the red flags this place produces. Management in Cochrane KFC can fxck a goat whoever gave this establishment a 5 is on crack.. go to Wendys dont spend 50$ on a bunch of things that are 30$ at other KFCs

December 21, 2021

Staff are friendly enough but they do Not honour KFC coupons.

★★★
Local Guide
December 21, 2021

Its kfc. Not good. Not bad. Just kfc.

★★★★★
Local Guide
December 21, 2021

The chicken is always hot and fresh and the management team are so friendly that even you feel like you are part of the team. Great job guys!

December 21, 2021

My first experience here was bad , the food made my stomach very upset, It made me feel sick to be honest . But since its the only KFC in Cochrane and I love my chicken from KFC , I decided to go back a second time, but the second experience was the same as the first... Thats the last time I go here. Fries tasted stale , chicken tasted off and weird... Wouldnt not recommend this place .

December 21, 2021

By far the worst KFC I ve been to across Canada. Always miss items, higher priced menu items than every other KFC. Terrible rude employees. Every time I hope they improve and they fail miserably