23 Westside Dr, Cochrane, AB T4C 1M1, Canada
Canada's original burger restaurant. Known for great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer. Now Proudly serving Organic Pret Coffee, offering hot, iced and frozen beverages at A&W Brew Bar.
I just had coffee but always enjoy coffee there because it organic and refill free
This was new and the cleanest place I’ve been in a while staff was friendly and teen burger was the best I’ve had. Perfect!
$6.99 for a whistle dog tasted smocky but with a really rubbery consistency. It felt like a chip and small wiener. I'm not impressed at all. You're not missing anything....
Great service. I see why the place is full of people dining in. I was offered a glass of water, probably because it was obvious that I walked here in the heat. My face was all red. Nice place to take a break. Not bad food. I find this location much more friendly than the other one in town.
Honestly, the gentleman working behind the counter tonight was absolutely fantastic. Went in with my 3 boys, ordered food for us all, and our server was just way too nice and friendly. He went above and beyond to give us a fun and enjoyable experience. My boys wanna go back again tomorrow! Keep up the great work! If I could give 6 stars, I would. You certainly earned it 😀
The last few times there has been almost no bacon on the bacon and eggers. Go to the other A&W across town they will make it proper
Super friendly staff. This really sets a restaurant above the rest. Ordering was easy. Our food was fresh. Loved the onion rings (little bit salty). A&W root beer is the best. Burger was good, chicken strips were great. Free refills of root beer. All good for a fast food restaurant. Floor was wicked sticky which was good for a few laughs.
This is an old A & W with decent service and nice people there. The food was warm with a good wait time. Somewhat clean 🧼 and organized. It was a little full at the time and it is in the city centre. The prices were very good and I wouldn’t recommend it to everyone. It does have an okay drive thru service.
Good service, foods the same as every other AW
Good breakfast Good price, good staff.
Cold and not fresh fries.
Great service.
The best......
5 stars thank you for bringing the whistle dog back EDIT: 1 star they took the whistle dog away EDIT: 5 stars they brought the whistle dog back
Good burgers and onion rings. You have to pay for bags now, which is a p.i.t.a. when placing large orders.
Its an AW, there isnt much to write home about. Its clean, its efficient, staff were nice and thats good enough for me.
Its over priced fast food. Sweet potato fries were over cooked in old oil. Vegetarian options: Have beyond meat burgers. Food : 3/5 |
As usual, A and W delivers the goods. Great Mama burgers , hot fries and delicious Root Beer. Satisfaction! Food
It was exactly what I expect & want when I go to A&W.
Great location!! Amazing service, they brought us our food! They dont do that in edmonton super friendly staff, and food was perfect drinks where perfect, and the ac inside was amazing!!
A fantastic A&W location. Tons of regulars that love the place, and amazing employees!
Caleb provided excellent customer service.
can you please update the time on skip when to pickup order from drive thru your doors was locked
Loved going to this A&W, Caleb was amazing, the place was clean, definitely above what other fast food places would do
Great staff, great food!
I usually go to the on griffen, tried the west side one because its been a while and was instantly reminded why I dont use this one. The staff member was very rude giving me my meal. Rude enough Im now sitting here outside writing this review instead of taking my food home. Maybe find another job if you arent happy instead of making others miserable as well, have a great day.
Last time we will be ordering A&W. Went through drive through to get dinner for family Drinks were 2/3 filled (if that and I have pics), food was barely even warm and flavourless (fries were actually cold, so not sure how long they were sitting). The quality of this restaurant has declined while prices have skyrocketed
Ordered a poutine - it hardly had any gravy on it and the gravy was cold!
Mmm yum yum good eats I recommend the cheddar bacon one that ones fire Food
It is one of the cleanest places I have been to. Bathrooms were really clean. Great staff.
The bathroom was super clean.
Paid for extra bacon, received 1 1/2 slices. Sent it back, sandwich came back with an extra 1/2 slice. Seriously?!
The Food is Always fresh and the girls thatt helped me like Lisa and Toni where soo nice, helpful and knowledgeable. Toni has such a great fun additude to deal with customers and make them happy and lisa went out of her way to check for a ornament mug that is in the store. I love coming here! Thank you guys for being soo owesome.
Not the quality it once was, A&W in general. Pricey for what you got.
Fresh food fast service polite staff Parking: Lots of parking available Kid-friendliness: Clean and well set up for families Wheelchair accessibility: Clear ramp area lots of sidewalk accessibility for walkers, wheelchair
Website says open until 11pm, open sign was on including drive thru. Went through the drive thru at 10:15pm and no answer. As I drove around past the window I see an employee sitting at a table with the headset on playing on her phone. She didn t bother to look up from her phone to notice she had a customer so I just left without ordering anything
literally filled my poutine half way i paid $5.49 for a half filled poutine, which i don t think is fair. it s not like it s cheap. poutine is good tho. i m willing to offer a photo, but i m not sure how.
Not cool don t think I ll be coming back here again they just lost a customer , I was going everyday too .. but went just now and got old rotten egg and hard hash brown nasty waste of money thank god I only bought that do not recommend , and thanks for the nasty food that I threw away
Twice now I have ordered a beyond meat burger at this location only to realize Half way through eating it that it was a meat burger. This is totally unacceptable and now I m left with no dinner. The burger was also cold. Worst location ever.
I came down at 11:30 well after breakfast was finished. No hesitation, they made me the big Canadian breakfast anyways. I love this place, always so accommodating.
Stopped here for breakfast and was served burnt toast. Was so burnt it was not edible. Why would they think to even serve this. I used to like this place, but it has gone down hill. Seems like they just cater to the entitled old men that hang out.
Not too bad
Good.
I go here lots, whether its to dine in or go through the drive thru, very yummy and tastes fresh.
Best A & W this side of Calgary...clean, warm, and the loveliest staff youll ever find.
Best fast food chain. Period.
Quick and easy ideal for road trips
Pass by, good quality always as usual.
Not enough staff. There was only one person and she was doing everything she could to keep up.
Meals & deals are good.
Friendly staff, nice clean restaurant.
Could be better always screw up order
Older A&W thats in dire need of some major upgrades. Eating area is old, worn out, in disrepair and filthy. Floor and tables sticky. I could hear my shoes sticking to the floor. The recycling area was disgusting. Looked like a garbage chute from an apartment complex. Wasnt impressed by the dining area at all! Come on A&W! If you cant afford to renovate your franchise, then at least put an honest effort to clean it up and make it half presentable! Wow
Great breaky hub. Really wish their menu showed all breakfast options as two people in the party didnt realize that eggs, sausage, bacon, or toast were options. They thought only breakfast sandwiches like sausage and eggers were available.
Well, I tried the new lamb burger and their ice root beer. Burger is on the spicy side but very good. The ice root beer tastes like root beer, but the carbination is gone. The paper straws get very limp, so bring your own straw. I was not aware that one gets a scratch and win ticket. And I got $3.50 toward a mama Burger. I just hope I can redeem it in Penticton. It was all good there. Thanks, A&W. Nice job.
I just love the ppl who work here and theyre always good to me. I love my double mozzarella burger w onion rings n a large frozen root beer. i usually come here on Fridays.
If you wanna wait for over 10 minutes for single burger, just to have it slightly warm and the wrong burger once you get back to your vehicle. I suggest you waste your time waiting here.
The service is great from the cashiers. I usually have to wait for my food to be brought out to me because they dont always have the chicken ready for the buddy burgers.
Quick stop to fill the hunger
Is the sauce cost that much ? It was so dry the patty was old and there was no sauce do I have to pay extra for the sauce ?
Friendly, quick and always delicious
My sausage bun was slightly burnt..my son was using the dirty washroom the door would not lock and some guy open the door.! On him. Multi billion dollar business .this was in Canmore east
Went through the drive through at 2:10(ish)pm the lady sounded like she didn t want to serve us after asking for a burger she said is that all in a very rude tone and repeated that after every item we asked for she then cuz us off when we asked a question
Good burgers. Ask for a frozen mug when ordering Root beer while dining in. Fast food restaurants should offer Gluten-free buns rather than lettuce wraps.
Had a great mama burger and onion rings. Love it. But the real surprise at this location in Cochrane are the two lovely young men manning the front. They were kind, helpful, and recommended some great items. Thanks!!
Forgot how terrible paper straws are. Had to wait at counter for service until we nearly just left, even though restaurant had only couple patrons.
Always love a Mama burger!
The drive thru window gal JC is so great. She keeps me coming back!
The food was hot... But we went thru the drive thru and they asked us to park out back... Which was a gravel pit and no designated drive through wait area. It was confusing as to what they meant, and when they finally did come out with our food, it took them a while to find us.
Always love going to A&W fast food restaurants. The food is quality and delicious every time the staff is friendly and atmosphere is calming
Located in Cochrane just off the 1A just across the DQ restaurant. Enough parking at this location. The restaurant is clean and the food was OK. The spicy chicken habanero couldve been better tho. Staff didnt seem to be focused on taking orders and they gave the impression that they didnt wanted to be there.
A&W is actually my favorite place for burgers, quick service and always good quality food.
I had the misfortune of ordering the Chicken Cruncher. Not sure how you can mess up a chicken sandwich this badly, but they sure nailed it. The little taste it had, was bad. Clearly a highly processed chicken type food. I didnt even finish it I threw it away. Was the worst thing Ive eaten in recent memory.
Wow, where to start? Line was a little long so we went in. Was greeted with Ill be rite with you no hello. After serving two cars and starting to serve another. I could see it was a mistake to come in. We went outside and filed in line now that there was only 2 cars ahead of us. We made our order and was told we would have to wait. Thats ok, we understand. So we did in the parking lot. Our order came fairly fast, thats great I thought until I asked if there was salt and pepper in the bag. He said no you didnt ask. Its automatic at any A&W that I ever ordered breakfast from. No problem I said Ill just go through the drive thru again. One car ahead of us, not a problem until it sat there for what seemed like an eternity as our breakfasts get cold. Im not sure why we had to wait for our orders in the parking lot, and the car in front of me didnt. Finally got to the window just in time to wait again. Its only salt and pepper. After a few minutes I honked with no response. I got out and pounded on the window. Then I was met with attitude and an apology closing the window before I could finish my complaint. This is the best part. The bag was handed to us upright so when taking our food out of the bag our plates were on an angle. The bag was too small so the eggs toast and bacon were piled at one end. The lid wasnt closed and spilled everything including the runny egg yolks on top of the other breakfast and into the bag. It will be a cold day in hell before I go back.
Food is always cold, cheese never melted. I live close to it so its convenient, but now the quality of product so bad i cant justify it. Iv never experienced this at any other a&w. Im actually scared to get food poisoning at this place now.
Always Tasty
I hate burgers
Fast service. Quiet
Nice burger
Accidentally posted a bad review to this place thinking that it was the one in Alberta but I was so surpised how above and beyond they went to make it up to me even of it wasnt them! Kudoos to Harmandeep Singh, he was amazing, kind and 100% dedicated. I recommend as they get a 10/10 in customer service
This was one of the worst experiences Ive had with customer service, my partner and I came in excited to eat as we were starving, when I greeted the front desk person she didnt reply, you could tell she didnt want to be there. I ordered a burger and I misheard the lady, so I apologized and asked to say it again, she sighed, rolled her eyes and repetead herself ina really rude way. At this point I was feeling a little uneasy if I wanted to proceed forward with the purchase. She didnt even acknowledge my partner that was ready to order, after it came to pay I payed in cash which seemed to upset her even more, as she rolled her eyes again and canceled the terminal to pay with card in a little aggressive manner. Everytime that I said thank you or greeted her she just ignored me, my partner decided not to order anything as they were being quite rude. Finally she put the burger on the counter and turned around not even wanting to say goodbye. Im usually the friendly type as I have worked i customer service and I know the struggles but ohh if this lady made me extremely upset
Drive thru kid was very talented
Amazing staff, restaurant is always clean and service with a smile is normal there
Theyve always made a good teen Burger
Great A&W location. Clean. Well-prepared food that is always fresh and hot and actually looks like the pictures in the ads. Tastes great, too. The only fast-food chain I will eat at these days because of the quality of the meat and ingredients. Sometimes you have to wait a few minutes in the drive-through at off-peak hours, but that is just more proof that they are making the stuff fresh as opposed to pulling it from under a heat lamp. Highly recommended
Worst A&W I ve ever been too. Order is always wrong and rarely fresh.
Love the food at these chain restaurants.
Very slow service, disorganized staff and they still got my order wrong, even after repeating it to me.
Took a little longer than most drive through, but probably the freshest tasting chicken burger ever! The Nashville chicken sandwich is yum
Clean, current, and tasty! A+ Service Kid-friendliness: Fun menu items that kids will enjoy, especially when dining in. Wheelchair accessibility: Wheelchair accessible in front of building.
Breakfast mmmm
Ordered a teen burger and mama burger and ended up with two random non menu burgers after waiting 15 minutes
Go to the other A and W. This one is trash. The quality control is very poor. This food sat under a lamp for a long time. The other one will make your food fresh.
Its okay, better then other fast food chains, best late night option
Ordered 3 burger combos and got everything except for 1 burger was definitely disappointed finding out after getting home to Calgary after Ghost Lake. Perhaps next time would be better..?
The new whistle dog is nothing close to the old version the wiener was barely grilled, very little toppings or cheese not worth the 6.99
5/5 as always i dont know how y u do
Fast, friendly
Cleanest and friendliest A&W around. Always fresh
Great friendly staff. Parking: Lots of room for parking.
We had a very disappointing breakfast from here. It was extremely slow, there was food missing from our order which we were charged for, the breakfast sandwiches were not even toasted/were dripping with grease, and the breakfast wraps were not even wrapped.
Clean and bright. Had a great meal and customer service was friendly and helpful. Love the root beer.
Pulled in 15 min before closing. Guess that upset them because my teen burger was overcooked to the point of being burnt. It was like a hockey puck and oddly cold. I had asked for no tomato but I got two slices, both were ends. I can t believe any restaurant would serve a burger like that except to get me for daring to order 15 min before closing. I took one bite and threw the rest away.
Ive only ever gone through the drive thru, but the ladies are always so kind and have great customer service! The young lady that served us the other night was lovely.
Can honestly say this was worst chicken burger Ive ever had. Getting 2 stars vs 1 as at least it was hot.
Grass fed.
Went to this location before lunch for two beyond meat burgers. Unfortunately they came back raw, but definitely not the first time this has happened at this location. Went in to get 2 made fresh, not only did the cashier try to deny it by saying no it s all timed, there s no way it can be undercooked if it s pink, it s not cooked. It s as easy as that. I tried to talk to the lady who appeared to be management, no name tags, but she cut me off, re-rung it in, didn t say anything else to me just turned around back to expo. Where I continued to watch her bag food without sanitizing between touching the till and other items and back to the food that would go out to drive-thru customers. Also, I would highly recommend watching what you say when you have customers at the till as we can hear what you re saying to kitchen. I didn t see any quality control to the extent of when I got my food she asked me to check if it was cooked? Like what? Should you not have done that on expo? Is that not what expo is for? Needless to say, I won t be coming back. The customer service alone is appalling.
I love that this location has lattes, and blended coffee!! So good, and the staff are both friendly, and efficient.
If you go in the morning you wont find better service anywhere. And the food is always the same. Done perfectly.
Order is consistently wrong. Always have to check my bag before leaving. I expect it to not be right. So frustrating. Long line ups with no explanation and staff are not very good with customer service. The young teens look miserable.
Fast and cheap.
A&W is one of the better fast food restaurants in Canada. This drive-through was quick and we got the food we ordered. Onion rings were a little soggy, however.
Excellent service. Food was very presentable and fresh. Unfortunately so many other A&W are not so we had to leave a review for this one!! Thanks for a quick fresh great lunch
Good place
Pretty good service at 1030pm. Friendly staff, very clean restaurant
Eggs were runny and undercooked. I shouldnt have eaten them, but did anyways. Had serious stomach issues for the rest of the day.
friendly staff
Delicious teen burger and great service
Grandpa burger and onion rings with rootbeer hit the spot!!
Staff were friendly and brought our order out to us. They forgot straws which isnt the end of the world, but everything else was correct and tasted great.
Yummy
I ordered a chicken burger and they filled it with half a jar of mayonnaise, no one would eat that much mayo! I also ordered 2 buddy burgers a different time and it was the grossest burgers I ever had in my life, whoever cooks there does it intentionally!!
Quick drive thru experience. Good coffee. Good service.
Line up can take a while to get through. Service is pretty good from the staff. So Ive had some very standoffish staff. I have had certain parts of my meal missing before like my sauces that go with the sweet potato fries and straws that goes with my drink and catch up thats supposed to go with fries.. I sometimes get cold burgers in my meal, like today my burger was hot in some places and very cold in others places. The the cheese was not melted fully, and the burger meat tasted old and stale., The sauceon my burger was soaked up by the bun already. Honestly this it telling me that the food has been sitting out for too long. To have food sitting out for so long and feed it to a customer is not satisfactory to the food and health and safety standards.
Love their bacon and egger breakfast sandwich, its the best imho of all the fast food places. Also their grass feed burgers are delicious. You cant go wrong with A & W.
In any other A&W i get full size of poutine . Everytime in this location they give me half . 5 dollars poutine ????
Very neat and clean.all staff members are very friendly
Friendly service,good food
Burgers are always juicy and fresh, one of the better option out of the bunch when it comes to fast food. The mozza burger is dope.
Stopped here twice recently while traveling. Service and food is standard. Forgot a portion of my order which is slightly annoying after you have been traveling all day. Mistakes happen.
A&w is pretty good
Friendly staff and fast service.
Very good
The best fast food breakfast around!!
Forgets the sauce literally every time. Ive yet to receive an accurate order.