Crystal Buffet in Collingwood

Restaurant has closed and is now a pet store.

Doesn t even exist anymore

The location does not exist. Food

We did takeout as the restaurant is closed for indoor dining due to COVID. I really wanted to like this place, as I really needed a Chinese food fix, and was hoping to find something decent locally. The staff is super friendly. The food, unfortunately was disappointing. I grew up in Toronto eating in the Chinese restaurants of Chinatown, Scarborough and Markham, so I have been spoiled by very good Chinese food. I wasnt expecting authenticity like Chinatowns Rol San, but it wasnt even a reasonably close facsimile. BBQ pork slices came swimming in gelatinous sweet and sour sauce, I have never seen BBQ pork served like this! Veggies were over cooked to the point of being soggy. The Shanghai noodles were over cooked and mushy. The Mao Po Tofu was sour, like it was either spoiled or vinegar was added to the dish. As the friendly as the staff is, I wish the food was better!

The worst service I have experienced in a restaurant business. The person on phone I believe his name is Ivan, he is rude, argumentative and condescending, has no knowledge of the food they serve or what is in it and not willing to help either, every time I drop by or try to order on line I regret it but no more.

We were dissapointed when we came in finding out that their buffet is not available. Only menu order was present at the time. They could have at least made All-You-Can-Eat still available with food being brought to the table with customer order requests. The places overall look and feel was very dull. Only the bare minimal furnishings was made to brand it as a restaurant serving Chinese food. My group was the only customer dining in at the time which was a little after lunch time. The food taste and price was typical for what you can expect from a Chinese restaurant. My group of 5 people ordered set meals for 6 and there were plenty still available to take away after dining like is to be expected.

Have been ordering take out, both pickup and delivery. Restaurant was clean for the pickup, and love that they also deliver. Ordered the family for 4 combo and was very happy with the amount of vegetables they serve. The honey garlic ribs was a generous portion and great value. Even their chicken balls were tasty and had a good portion of chicken in it!

Nice folks..

We order once a month. Always happy. Nice inside as well.

The things I don t like about is theirs no more buffet Just dine in Crab legs should better to have

Permanently closed

I know it was New Years eve, and covid restrictions, Still understaffed got order 2 hours after it was due, and beef in beef broccoli wasnt good, spring roll tasted like it had bad ingredients. Told myself 2 years ago not to go back, now I remember why. The two people working the front were nice and I feel awful for them, they needed more help.

We were extremely disappointed with our first and last takeout order from the Crystal Buffet in Collingwood. None of the dishes had much flavour and the spareribs were so hard and dry my dog found them a challenge to chew. The vegetable Lo Mein looked more like plain noodles and the teriyaki beef was mostly breading. The spring rolls were pretty good and it arrived on time but lukewarm. Overall a waste of money.

Good food, reasonable prices

Terrible customer service. Food is average.

No buffet. Ordered from the menu.

Quality quickly declining

The buffet was not open due to covid. We ordered ala carte and ate there. The food was good. We had a variety of things. The service was good and the food came fairly quickly.

Very nice place. Food was amazing for $21 per person for lunch. Pls fix toilet problem

Great to see buffet was open, food was a little dry.

I was disappointed to say the least.avoid the toilet area.

Very good food, generous portions and friendly staff.

Nice food fresh and not greasy Air conditioning need to be cooler

Been going downhill for years. We wont ever be going back!

The host and servers were very pleasant and knowledgeable,the food was excellent and the variety of the food was also excellent from the ordourves to the main course,if you left hungry it was your own fault because the variety of the food was second to none,I would recommend the Crystal Buffet to anyone,hope to see you soon.

We went to Crystal Buffet in May 2018 two nights in a row as we were staying at Comfort Inn. The ambience, amazing food (Buffet) spread, tasteful decor & excellent customer service is unmatched! Unfortunately this year due to Covid, they were only doing Take-Out which is no fun. Am just waiting for the place to reopen because as I am writing this, I could actually visualize being at this restaurant 3 years ago & would love to go back again.

Terrible. Waited 45 minutes for the food. Uber eats driver was awesome. Owner of the restaurant basically told us to give him a terrible rating wave I explained that he sent the food without cutlery to people in a hotel. It s alright. We ate it with our hands. Wasn t really good enough to warrant the use of cutlery anyhow. There s still about 2/3 of the meal in the trash at the Blue Mountain Inn if anyone wants to give it a try.

Awesome buffet located in west end of collingwood right beside the galaxy cinema and near Many other shops and businesses aswell. This is a multi style buffet with tons of different food choices that are all good quality and tasty. Waitresses and employees all seem to be pleasant aswell.

Customer service is very disappointing

I went to eat with my friends after soaking in the hot springs. Lunch costs just over 20 after tax per person, which is very cheap. The styles of Chinese food are very limited, and the taste is a bit bad, but the fried desserts and fruits are quite rich, and overall the price is high.

Very good food

Would not recommend this. Great service though.

This place was absolutely amazing. The server Ivan is superb, kind and courteous. They had Turkey, veggies and roasted potatoes

Busy, they tried but place was bursting at the seams. Dont go at Christmas unless you have alot of patience. They couldnt keep up with the food or plates. Other wise its a great place any other time to go.

food variety with excellent servi

Fantastic waiter! Brought me delicious hot chocolate! The only negative thing was the smell of sewage when you walk into the front doors & in the bathrooms. It isnt a strong over powering odor but you get enough of it to smell it.

They still probably havent changed the shrimp since the place opened and they still charge $30 a person for it.

Very nice staff. The food was better than most buffets I have visited in the last two months. Better than Mandarin. Very courteous service and food selection was great. I highly recommend this place.

Dinner buffet was expensive. Food was garbage

Had raw chicken from Crystal Buffet in Collingwood Ontario and the mangers reply was it is cooked from frozen and it just looks pink my wife and son was feeling sick as she ate it then he said if we dont like it we dont have to eat here that is customer service for you

Usually love this place. Food is good, but we went on Christmas night & it was packed. A bus dropped off about 40 people at least. There wasnt much left on the buffet for us. We were very disappointed in the turn around of food. The staff could not keep up with the customers. Not worth the price for the few selections we actually had. However, we will go again because the food & service are usually very good. But never again on Christmas night. The management of Crystal Buffet needs to rethink accepting reservations when they know a bus load of people are coming. We should have been informed so we could make other plans.

Friendly buffet restaurant surpringly even render service at Christmas holidays. Great variety of choices of food, including crabs, freshly steamed fish and excellent Prime beef at more than reasonable price.

Great service and food..amazing variety of dishes. Very clean and fair price for what you have a choice of at the buffet.

Luke warm food, very little variety and is very greasy. To expensive for the quality of food.

Over priced and not busy like when it first opened which should tell you something.

Awesome food

Always good service but the food is hit and miss.

Loved this buffet. I was surprised at the selection of food available. They even had sushi and crabs legs. All delicious. Check them out!

Food and staff are fantastic, great selection and all fresh and delicious. Well worth a visit

God food deecent price friendly staff

Fantastico, stop in you will not regret it

The food was great and the service was excellent. I would recommend it to anyone.

Cold food not stocked fully

Great ,,,

Great place great service. Toronto can learn some lessons from this fine establishment.

Good food. Good customer service.

I enjoy this place. The food is absolutely delicious, although there is a slight lack of variety. That being said, the food they do carry is fantastic! Sushi rolls are well prepared and tasty, even allowing you to dress your own sushi as you please. Well cooked food and flavorful sauces. I implore you to come here if you want a solid dinner. The enviroment here is cool, and the staff are great.

Service was fast and positive, some of the dishes were not as fresh as they could have been.

Pretty standard Chinese buffet, I would recommend lunch.

Nice place , good viriaty , friendly staff.

Good meat variety. Somewhat limited for vegetarian guests. Some food tasted excellent, others were a little mushy. Overall satisfied but more could be done

Recently got take away from crystal buffet and was so impressed with their truely contactless pick up and online ordering app. Food was fresh with lots of vegetables and well packaged for optimal freshness once we got home. Will return again for sure. The lemon chicken was a favourite.

covid-19 that dont mean a thing to them food just was delivered by a family of FOUR ya 4. tge kids handed out the bags from the back seat window. called rite away and hung up on. what a joke reported all on my phone.

Very fresh foods. Great prices. Ready in 15-20minutes for pick up.

Superb from start to finish.

Service was really slow. We only ordered 3 dishes and the place was not busy at all. 3 other tables dined in.

If you pass by this restaurant and you are hungry, just keep driving. This is a ripppppp offffff. They have a very limited menu, mostly authentic Asian dishes that are not normally eaten by Canadians. Their prices are extremely high and their portions are extremely small and the taste is extremely awful. This place basically gouges their customers to make up for the losses they incurred during the Covid-19 closure. Beef and Broccoli is $17.99 and Fried Rice is $14.99. We spent $61.00 for two people without any drinks and we were still hungry and had to continue our meal at Mcdonalds. Do yourself a big favour and just keep driving.

We thought it was terribly over priced. Our meals were just the main part; didnt include any rice or anything with it. My wife ordered sweet and sour chicken (not chicken balls) and thought it would be mixed with vegetables but it was just breaded deep fried chicken.

Beautiful and clean place. Good is tasty. Waitress is polite. That is what we need

Super fast delivery! Loads of food for the price and super polite driver! Great taste as well!

We ordered 4 dishes and 2 egg rolls. Delivered to our hotel was sooner than expected. Food was good and hot and the cost was under $50. Sometimes you have to ignore the poor reviews like the ones that went on xmas after a bus load was there. Too bad some people have to drag a business rating down.

The food was really bad!

Ok at best

We attended a birthday party on May 5th. Very disappointed in the food..... according to the chef their deep fryer was not working properly therefore the food was not deep fried properly. The coffee was lukewarm. We had to ask the waitress to remove the plates off the table, the dirty plates accumulated. To top off a tip was automatically added to our bill. Will be a very long time before we return or even return,

This restaurant has gone down hill. Food was not great, dessert was terrible. Not worth the money

Staff was friendly and helpful, gluten free options an excellent bonus.

Fairly over priced

Excellent

Great environment and food!

Food is fresh and very good

Best Chinese food for hundreds of miles excellent service fabulous staff beat any of the other ones that we go to and we wont be going to any others anymore they have all of our business

Great staff and very nice selection

The food is always so delicious and hot! The staff are wonderful and willing to go above and beyond to serve you. I love the drinks menu!!

Excelent service and attention since we entered till we went out, the food is amazing i felt in love wuth the vegeterian sushi, for me that was the best part of all the visit. They provide you drinks, food(all you can eat buffet) and also dessert (all you can eat), i recomend to save a space in your stomach while your eating so you can enjoy your dessert.

We were there . we were sested never got amy water waited 15 mins for any drinks. We went up to the buffett and our small plates with the bones and napkins were still sitting there. Took over half hour even to be asked if we wanted another drink. Yet the server had time to stsnd around and gighle with others at the coffee station. Not impressed.

The food and service are amazing

Very expensive for dinner but the buffet is always stocked; The food and selection is good; and the staff are courteous, and polite.

Pretty good food, chicken wings tasted great, but the buffet was fairly pricey for a week night. Still would recommend others to try for sure tho!

Always good. Was completely stuffed when I left

4 out of 5 times we were here at least one person in our party got sick following a meal at Crystal Buffet. Sucks not having a proper all-you-can-eat chinese buffet in town but not worth the risk of food poisoning. I want to give them more stars as the service is fantastic here (4 stars all day); everyone is pleasant and attentive, dishes get cleared really quickly and the general cleanliness is a 3 star experience (you could change the tablecloths more often; I get theres glass on top that you sanitize but the cloth underneath also gets dirty). The fact that 4 out of 5 times someones been sick cant be a coincidence and takes away all of the extra 2.5 stars you would have received. Cant rate a place well if theres high likelihood of getting sick there. Eat at your own risk.

Quite expensive nothing fancy

Worst Chinese buffet ever! They must get their food from a Chinese wholesale place where the food is frozen and they just fry it up. Tasteless food! I ve been to several Chinese buffets, this was the absolute worse. Save your money and go to another restaurant unless you want to eat tasteless, bland and, weird tasting food!

I just can t believe some people are giving good rating and saying better than Mandarin. Not even closer. Where to begin. Food has no taste and also bad bad quality. Roasted chicken section had one piece of dry chicken. My little daughter try to eat a bun and she said it s awful and doesn t test like bread. She Norma loves ice cream but at this restaurant we had to throw it. We only ate soup, salad and fruit. We don t like wasting food but we waste all the food we took it to our table.

Food is good, waiters are friendly and compliant.

To much money

Most of the food was good. Some of the vegetables were way over cooked. The bread (buns) were so stale that you couldnt even bite into them!! The salads ingredients were lovely and fresh and the desserts were delicious. Our server was lovely and very attentive.

Excellent service by Joy who was one of the best servers in a long while. And great food, lots of varieties. We will be back here.

Food was not good, some foods did not taste like what was ordered and gave food poisoning.

I loved it so much because of the company I went there with. Otherwise it was just like any other Chinese Buffett in a larger city. Not like a Collingwood buffet.

Good for families. So many varieties of food. Friendly staff. I m giving it 3 stars because the food was kind of cold and not so fresh!

We had a very bad experience at this buffet. Its a shame because the food was very good. However, a large group of visibly intoxicated people disturbed the whole evening. They would go up on the tables, scream incessantly and even shout names to other customers (including us). They laughed at us and even came to our table annoying us, vacuuming under it to make it seems as they were employees. We mentioned several times to our server and even to the manager our discomfort in addition to another customer that were also feeling the same way and asked to do something, but they kept letting them disturb everyone. They assured us that they understood but they never did anything despite our visible discontent. All the manager said was « sorry, you guys are a beautiful couple ». No warning. No gesture of management to compensate either. This continued even after the complaints. We had to leave before we we were done eating because they even bothered us at our table. We understand that the restaurent can t control their costumer behavior, but it s the fact that they have done nothing when there were a lot of unhappy costumers complaining about them that annoyed us the most. We have never experienced something like this and never again will we go back.

Good food

Top notch. Best selection of desserts.

Food was not fresh service was not good

This place is gross... and it ll cost you a small fortune to feed a family! No flavour. The food was hard from heat lamps. My wife didn t mind the crab legs but there was nothing offered to open them and she actually cut her hand trying to pry them apart. All the deserts are store bought and offered cut into the size of a pea. You have to ask for them as they are behind a counter so you feel guilty making someone do the leg work for you- getting you 4 deserts to make up the size of a normal square. The kids wanted an ice cream cone. They couldn t eat the cone because they were stale. The fruit wasn t ripe yet so a lot of times you would bite into something extremely hard. No wipes available to clean up with so they offered a napkin and a small thing of lemon water to which they filled with ice so it was freezing trying to clean up the kids. Trying to be the mandarin but no quality or service. Save yourself the money and the time.

Went once but never again, standard steam table buffet fare

Great food good lunch prices

Amazing chicken wings!!

Good selection good food well definitely go

Food was good, lots to choose from staff are always checking on you to see if you need anything and topping up your drinks

kind of like going to the Mandarin. This is like one of those special night out places due to price. Food is good.

Okay food

Good value, great selection, attentive staff, clean. Worthy of a return visit.

Great selection of food, ranks right up there with mandarin, will return

The food is a much lower grade than Mandarin. Lots of choices but not very good. The meat was overcooked and we told the kids to stop eating the ice cream,it was grainy. we wont be back

I really like this place. Tasty food, friendly staff and great takeout options.

Great food..fair prices and wonderful staff

Exellent food and service

I have never had anything bad to say about Crystal Buffet and we often frequented this establishment. On Saturday, Aug.31/19 we decided to once again have a meal with the kids. The food quality was poor and many of the stations were always empty. The family next to us waited 20 mins for pizza to come out of the kitchen for their child. It was even difficult to get fried rice! Considering it was a weekend and people are paying a premium price for the same meal anytime, the service was also non existent. Free refills for soda were only offered when you were pretty much done your meal and water refills never given. The staff only show up to deliver the bill and push you out of the restaurant. When the bill came they charged for 4 adults without asking the age of our 11 and 13 year old. My rant could go on but at $150 for 4 I think I can find better options to spend my money on a meal.

Something for everyone, family friendly! Great even for picky eaters!

Over priced!!. Lots of varieties of food but, BAD food. Like everything very frozen and dry. Ice cream had some grainy elastic substance. Meat was very dry and taste wasnt there. Anyways, 2 people spent $65 for all you can eat. Very expensive for what they provide. Anyways, not going back.

Delish! Tried everything, except the fortune cookies.

Food was good. A bit pricey

Good selection and fresh...

its a lot like the Mandarin only the food is way better, so is the service. A surprisingly good meal and place to eat in collingwood

Good

Great lunch prices

Awesome food and staff

Its a nice buffet, interesting variety The staff is friendly ~ a pleasant experience

We were visiting and this was recommended as good food. It didnt disappoint. Although kinda pricey on Sunday night (when we went) but the food was good and was worth the little extra

Quick, efficient, good food

great food super

It is ok food is never hot just warm

They have a sign saying all you can eat or taste, but the issue is that it wont taste very good. Not worth the cost on Friday night. Washrooms very clean. Friendly Staff. Crab Legs were good, but was the only item not refilled at the buffet. I was not able to get more because the tray became empty Prime rib not very tasty. Staff started tearing down the buffet spread and cleaning for the night promptly at 9pm, one hour before closing time. I wasnt able to enjoy the chocolate fondue because it was taken away. BBQ Pork meat tasted rotten, but the BBQ sauce helped to smother the taste All desserts tasted dry/old, or bland. We were waiting for them to ask how our meal was, so we could tell them, but they never did, so here is our review. Will not be returning- the Freshco next door can fill you up better, at a better price.

Not good fòod not hot at 5 pm bery poor would not go back

For the price it is the best place to Chinese food, just wish they stayed with prime rib instead of duck.

Absolutely horrible some of the worst Food I have ever eaten

The kids love the large selection of food. From sushi and salad to fries, wings and sechaun chick3n. The dessert section is massive. Friendly service.

Stopped here with some fellow golfers after the round at blue mountain. My 1st visit and i was surprised with all the choices. Plus it was good. Will be back.

The food was great & the price reasonable. The staff were well organized. I was also impressed with the flatware, strange I know but still. Cheers!!!

The best buffet hands down.

Extremely expensive don t come

Good selection

Very very disappointing!! And when i spoke to the manager on duty his response was you dont have to eat here!

Its ok...if you are desperate for a Chinese food and you cant go anywhere else. Their food choices are very limited knowing we went on a weekend.There is nothing hooha about the place. The only good thing about this place is that..they have a free refill for soda.

Awesome food, getting a little pricey but worth it on occasion

Excellent food

Best server ever melanie great job

It was a very good restaurant, but I was disappointed when I went back.

The honey spare ribs we couldnt eat them. There was no honey and tougher than leather. Though them in the trash. Dont waste your money, go somewhere else.

Great waiterrrr

Food is all frozen and a manager there named Aaron was extremely verbally abusive to his staff and just sat around doing nothing most of the time seems very abusive of his power

Its a regular place

Good food and great service! Perfect for a double birthday celebration.

Fresh and great buffet.