Popeyes Louisiana Kitchen in Collingwood

Always love to go there

Our order was cooked to perfection . Clean and quick service. Parking: Plenty of parking space. Well lit area during evening hours. Food : 4/5 |

Are they always understaffed or what. Came here on a Thursday night. Was a little busy and they only had one cook in the Kitchen with a lineup of people. Management needs to step up and put atleast 3 to 4 people till 2 hours before closing.

One of the best. I have a tried a lot of locations in toronto and from the appearence and taste you get to know if oil being used is old and not changed from many days. AT this location everything was perfect, food, cleanliness and people who helped in getting the food

Best crunchy chicken deluxe sandwich!

Swesome service

Chicken is good, but it is too salty! Compare to the other Popeyes. Please cut down the

Manager named Harveender is awesome. She is one of the nicest manager i have ever seen in my life. Food

The food was truely fresh & delicious. Harvinder, the manager treated us so well & was so professional. Very happy, overall.

Great local fast food. You get what you expect.

Wont be returning

Best popeyes I ever ate except for the Mac n cheese needs salt

Food is very bad in quality and not properly cook And assistant manager sahil dhingra behaviour is very bad Food : 1/5

Food was very oily. And the behaviour of manager sahil dhingra was not gud, He was very rude with me when i was talking about my refund regarding food.

Totally bad

The manager was not only unprofessional but also incredibly rude. poor management creates a toxic environment. It s disheartening to see such disregard for customer service and employee morale.

Veryy rude behavior of manager sahil and food smell foully

Ice machine is broken. Floors are sticky and ruined my J s and burnt my receipt!! Food pretty good though.

Love that chicken from popeyes

Ice machine not working, almost forgot to give me a cup for a beverage. Food was cold and they forgot to give me my side of coleslaw (though they called it out). Not the first time, unfortunately.

Popeyes is great everywhere.

The chicken nuggets tasted and smelled like shrimp. They must be using the same fryer for both chicken and shrimp.

So got chicken late lastnight sorry again for that. But, when my order came from uber it was spicy chicken instead of mild chicken like i always get. That being said it was fresh and hot just was dissapointing cuz was super hot ( for me). Wasnt sure were else to post

The original chicken burger is the best out there. But its fast food.

Unprofessional stuff. No covid-19 maintenance.

The food was good, and the service was good. The tables and floors were dirty, we had to wipe the table and seats.

A+++

We had the Spicy Chicken Burger. I still cant believe how delicious they were, generous in chicken and the crispness of the Burger so light and tender. I really thought I was in Louisiana... Too good. Im writing this review but Ive already said out loud that it was really good. The lady behind the counter is super nice.

Collingwood knows how to serve a lunch. I stop here whenever in the area and thanks to great servers, great cooks and great food I think the tradition will continue. Just a side note. Ive been to Barrie, Hanover, Orangeville, Etobicoke, and many more. Not one single restaurant has compared to Collingwood. The size of the chicken on the sandwich, the service you receive and the quality is definitely unmatched. This is the unicorn of all the franchises. Parking: Can be a busy plaza location but worth the 2 or 3 laps.

The service was great. Counter lady was very patient with our questions.

Staff with Great communication skills. Well, if it comes to chicken then no other place is better than popeyes.

As described in the reviews waiting time was over 20 minutes.

The overall experience was pleasant. The chicken was a bit more salty than I was expecting.

Always delicious and made to order.

Staff is amazing! Shoutout to the manager toooo, sooo nice and helpful

Dinner time and had to wait 30 mins for order. On top of that, the fries they gave me were ice cold. Hate to say this, but some of my chicken was under done. Will probably not return.

The best no more words needed

Perfection in taste

The signature fried chicken is crispy, juicy, and well-seasoned with a unique blend of spices that sets it apart from other chains.

First time I order in this restaurant. ..its delicious

Tasty as always maintaining its reputation. Last few weeks everything tastes better day by day love the positive change and improvement keep rocking popeye s !!!!!

Fairly decent

Took forever to get the food, not fast food by any means. Chicken smelled weird, pieces were tiny - the smallest I have ever seen fried chicken and the price was not cheap, pop was not fizzy, and I felt sick the next day.

The chicken burger was amazing.

Have only had popeyes from this location. Overall good customer service. Location can be tricky for parking but it usually works out. Service is a bit slow, even when ordering ahead - we showed up 15 mins after pick up time and it was not ready but to be fair its usually at peak meal times. We only do take out so I cant speak to atmosphere eating in.

Surely visit if you re craving Chicken. The store was clean. Their cashier was polite and helping. She offered me the daily deal. Thank you for your service Food

I had a poor experience at this restaurant. The chicken was too oily, and I did not appreciate the behavior of the employees.

I dont typically eat at Popeyes, but this one seemed good. If you like deep-fried, breaded food with the trading 11 herbs and spices, youll probably like Popeyes. I like the apple turnovers.

Love the fried chicken. But size of the pieces has significantly dropped down. Smaller chicken more profit. Drumstick is mini chicken. Money is the same or more.

Absolutely amazing spicy chicken burger. Super friendly servers

Cleanest Popeyes Washroom.

Service was great.

Absolutely lousy! Waited 20 minutes for our meals. When we got our chicken pieces, most of them were black and bruised inside. We asked the staff to exchange the discolored pieces but it seemed like the whole batch was bad. Also worth noting that the drumstick size at this location is tiny. Anyways, the staff ended up refunding us for the chicken pieces after we refused the other exchanges. Overall lousy customer service and has to one of the worst Popeyes franchise locations.

Food was terrible with no flavour, chicken was soft no texture.

Best chicken in town.

I truly loved the taste and texture of thus chicken. Live in Wasaga Beach where there is only Kentucky and it is absolutely awful. Not like old day recipe at all. Please come to Wasaga Beach with your fine chicken. It wont last long in the box. Give it serious consideration.

Very friendly team of staff, food is always ready fast.

Popeye so mf good. I eat it everyday Vegetarian options: Nobody is a veggie Food : 1/5 |

Probably the worst Popeyes I have been to. They cut off meat from the pieces. The fountain drink was more watery.

I was really hungry and we drove 20 minutes to get some food and when it was my turn to order the person there was super mean like she wasnt even listening and i told her twice that j wanted no sauce or no pickles on my order surprisingly when i opend it there was sauce and pickles and when j opend the chicken box it didnt even taste like chicken at all it was something nasty

Music way too loud, can t have a conversation with someone. Choice of music questionable for dining.

Great place for Halal food in Blue Mountain. The place could be cleaner.

If u feel like shooting yourself this is the line up to take !! Sold me half a burger for full price and apologized after I received it no compensation and just pure rude about it as much as I live my chicken sandwiches I will not be coming back to this establishment

First time visited this location,The lady evening manager and cashier inder were very welcoming,, food was really amazing and quick service. The only drawback was no charging power outlet in dining area which i guess is a must thing now days,, manager was very kind and assisted with a smile,,, keep up the good work guys!!! Will be back soon on my next visit in town

Fresh meals

Horrbkue service took like 20 mins for 10 tenders and Mac and cheese

My favorite chicken. Best Chicken Sandwich for sure!

We order on line for pick up in an hour. When we went to pick up our order after the hour, they didnt even start our order. They continued making all the walk-in and we had to still wait 25 min got home and the chicken was not fully cooked. So why did I order on line if we still had to wait so long

Chicken and biscuits were a bit dry. I was a little disappointed.

I m so sick and tired of every single place every single time messing up and forgetting stuff! is it so hard to read a receipt and put ALL the items in a bag?! what the hell happened to our restaurants?! thank you for my nuggets, but you forgot the FRIES! it s not rocket science, this is pathetic.

Decent food. Service not so great, staff are not welcoming. Atmosphere needs improvement.

Good , freshly made fried chicken 2 pc combo Parking: Good space and comfortable park lot Food : 5/5 |

Did a online pick-up order waited for the 20-30mins like said and once I got to the store he hadnt even started the order.

Food was good... But when u pay 23.49 for 6 chicken tenders and they come with 5 and 2 very small pieces not much bigger then popcorn... I was looking forward to tring popeyes and my first order wasnt very good portions for 23.49.. I may try again if they make it right.. I did get a response from the restaurant and it was a pre done message almost every comment that has a problem with the food just gets the exact same response and its never made right... Never again will I visit or order from here..

I have eaten this product, it is good, they have food that people enjoy but all their food cant all be spicy, I dont like spicy, chicken taste good, biscuits taste good and what even you like that they sell! Enjoy.

Amazing spot! The chicken carried a weird smell and was very salty. White meat is not available only dark meat. Horrible. Very impolite services. Not customer friendly. I will not visit again.

This place should be called Salmonella Poisoning express!! Popeyes WAS one of my favourite fast food places. The service is horrible, you re always waiting at least half an hour for your food, even when you order in store at the counter!!! To top it all off we got food poisoning. Had to miss two weeks of school and work! Won t ever eat here again I honestly have no idea how the health department hasn t shut this place down yet, but they would be doing a public service in doing so.

We used to be regulars to this Popeyes but as of today we are no longer going to be bringing our business here. My daughter has been sick for over a week and we just got labs back saying she had salmonella. Which her symptoms started the next day after we ate at this location. She is only 4 years old and this has been a nightmare for her and she s been so sick and so confused to why she wasn t getting any better! I don t not recommend dining here unless you want to get salmonella poisoning!

Great friendly service!

Do yourself a favor and visit this lovely restaurant in collingwood. The service is unmatched. The staff truly cares about your experience specially the manager(RAHUL) on duty was really helpful with the recommendations since it was our first time visit. The food is absolutely amazing everything we tasted melted in other mouths. Absolutely the best meal we had while in collingwood. Highly recommend! Thanks for your service guys. We will definitely be back again. Parking: Alot of space for the parking

Nice place to take away. The food is okay and the attendance were pretty good. Not too far to Blue Mountain, if you want a more economic choice than the Village if you are traveling in a big group. I got impressed for the SO big size of the meal. Maybe 10 pieces are fine to 5 people. Fries were nice.

Thankyou Arsh I also work in fast food, I know how hard it can be.. there was a mix up in my order (delivery).. it happens. She was so pleasant and kind, and as a customer who also works in fast food I just hope she is recognized for her customer service. Big companies forget to appreciate the reason they make money. So thankyou Arsh for being so sweet

To quote the movie little nickey: popeyes chicken is f*ckin AWESOME Food : 5/5

Chicken was not fully cooked and my biscuit smelt like it came right out of the trash stay away collingwood peeps

Last couple of times it was pretty bad so I havent been in a while but this time everyone and everything was amazing!!

Was not at Popeyes. Was at another establishment in same plaza

Food was good but the doors were very dirty

Kesley was the best cashier I have had in a while , although she seems new her confidence came off as if she had this position for 7 years, lol. Great service . Made me smile. Food

Just what you expect from Popeyes...no more, no less.

Fast service, great tasting chicken

Busy place. Friendly staff. I always get take out as the place looks a tad disheveled for dine in.

One of the best Popeyes, Rahul was such an amazing person. Gave all fresh pieces

wonderful spot. slower than average service. but solid spot nonetheless

They were not at all prepared for the long weekend rush. When we ordered we were told itll take approximately 20 mins but it took them more than 30mins to prepare our order coz fillets were frozen and they were slow. Its a fast food restaurant not a regular one. And we needed white meat chicken pieces too but they didnt have it. Not a good experience. Wouldnt recommend it.

Good food, pretty slow though

I keep going out of optimism but no more. This is seriously overpriced for 4 pieces of greasy off-cut chicken, sides are room temperature and somehow all they have is brown meat, no white. Literally every time. I make excuses for them but blech Time to rediscover the Colonel.

Charge me for dip and you will loose my business every time. The food was good. I think the staff are still getting in the grove of a brand new resteraunt and menus. That being said all the mistakes with our order (and there were many) were politely rectified imediately and respectfully.

Wheelchair accessibility: Available Food

Love the chicken!! My face fast food, for sure! Getting annoying having to wait 15+ min for a 2 piece these last 3 visits, however. Your specialty is spicy chicken, and its 1pm Food

Has to be the best chicken sandwich I have had on our trip to Toronto. Had gotten great recommendations for chick-fill-a, a and w those are good too, but this one is on the next level. Thick fresh chicken patty in a crispy bun is deliciousness to it s absolute best. Chicken strips were a bit so so. I am going again!!! Worth every penny and even a bit more. Highly recommended

Tried the blackened chicken sandwich for the first time and it is absolutely AMAZING!!! Juicy, nice little kick and best part is .THEY ARE MADE FRESH TO ORDER!! Only thing better then the food is the staff

I ordered 16 pieces of chicken for take-out. The white girl gave me 11 pieces. Ya. You can take the rest of 5 pieces of chicken to home.

Amazing food

We usually eat in Popeyes at Catharine s with no issue but in Collingwood Food served has very bad smell We waited more than usual to get our food we paid 60 dollars and complained to the manager The manager came to our table took the receipt and gave us three chicken strips to compensate for the family meal We will never go there it is too dangerous to eat over there

Always Great food and Great service! Chicken Sandwich is always so hot even after driving 25 minutes back to Wasaga Beach the chicken is steaming once you bite into it!!

Called in & confirmed the food was halal! Front service was courteous. Thanks for your service! Food : 4/5

Too long waiting and short of staff .

All staff are really very good and cooperative

Too much oil

Service was spectacular and the food was good!

Chicken be Fresh

Nice location, very close to the hotel

I always have an exceptionally good service experience here , but this time round, a sulking, bleary eyed Caucasian girl took our order in the most reluctant non caring manner ! I expressed my disappointment and was told she only works twice a week.Thank God for the other incredible staff who made up for this ridiculous individual! Keep her at the back ! The food always exceptional and piping hot !

Blue mold on the chicken sandwich bun. I dont reccomend eating here.

Decent food for a popeyes, the guys working were honestly super chill, they made everything fresh and their playlist was fire

Burgers with good flavor and good size

Its a chicken joint

Had to wait for food and only two ladies working one in the kitchen and one on cash Wheelchair accessibility: Plenty of room to move around

Excellent customer service

it was the worst food of my life. My boyfriend and I ordered food delivery from this cafe and we got food poisoning. The burger chicken was covered in greasy oil. The wings turned out to be raw. We regretted trying the food here.

Great place

Slow service

The best halal place in Collingwood near to Bluemountain. Fresh tasty & delicious. Everything is so good. Clean space, very friendly staff, fresh food. We loved it. And finally found the good halal spot near to Blue mountain. Keep up the good work guys. :)

Its an okay Popeyes location. Service is generally pretty quick and quality is decent. Have had forgotten items from here every once in a while like missing straws or sauce.

Chicken was SO TASTY! Skin was perfect. A go to after a swim at the terminal. Thanks Waris for the exceptional service as always!

Walked in 20 min till close and the service was still top notch. Thanks to Waris we still got to enjoy our favorite Popeye meals. Restaurant is very clean and what a great selection of iced tea!

Very nice for a fast food place. They re usually very quick and the staff is very nice. The manager here is a very friendly and approachable guy.

Love me some Popeyes, staff creates a welcoming environment. Best fries

Ordered online and it was ready when I got there, Kash was fast and friendly the entire time.

Amazing popeyes location! Fast service and delicious food.

Walked into the restaurant and was immediately greeted by Kash the manager. He gave us a recommendation on what to get for lunch. The food was fresh and the restaurant was clean. Kash even came over to us to ask us how it was and I noticed him taking orders and cleaning the restaurant too. He truly was a hands on manager. Best service ive had from a fast food restaurant.

Very good

It was great service the people where supper helpful especially waris. Made it fun and was one of the best Popeyes I have had

This is by far the best Popeyes Chicken I have ever visited! I explained to this stuff that the last time I visited Popeyes in Oakville I had a negative experience and they went above and beyond to make sure that my food was fresh and fantastic! Great staff great job five plus Stars!

Best branch i have tried so far thumbs up kash, your hospitality and customer care is awesome!

Great friendly service from the manager Kashif. Food was hot and fresh and tasted great. One of the better fast food places in Collingwood.

One of the most pathetic Popeyes shop in Ontario. We went yesterday on our way to blue mountains and ordered food for whole family of seven. Can you imagine it took almost 40 minutes to get that order after repeated requests. Only couple of employees were working at that time and even without gloves in the kitchen and headscarves. The height of the customer services reached when we complained to manager RAHUL. The young, immature and cheap manager rather than helping us out rather started insulting us by saying that we have only 2 hands and not 4 hands, which itself is an information for me. He further disgustingly remarked that if we can t wait then it s up to us to leave. Over and above, when we got our order after 40 minutes of wait, wrong items were delivered to us. When objected again, RAHUL, the manager said mistakes can happen and we have to wait for some more time. He didn t even bother to apologize for courtesy or better customer services. We are taking food from Popeyes from last 15 years in Canada and such abusive, insultive and cheap customer services were not found at any other Popeyes shop. It looked like that all employees and manager all from same descent were not even told the simple meaning of customer services and they were bent upon damaging the name of Popeyes. The higher management of the chain should take cognizance of such cheap customer services especially under the authority of manager RAHuL himself. And if Popeyes know about such complaints and still encourage them to carry on than hats off to POPEYES. Will never that shop in Collingwood again.

Amazing customer service. GM (KASHIF) was really nice and helped us choose the meal.

I would give 0 stars if that was an option. We ordered online, received the wrong size of everything. We actually drove back to the store to be treated like garbage. We took back a side of fries to show what we were given. The MANAGER left the box on the counter. Another lady came in to the store and said she didnt want fries but the MANAGER insisted that she at least try them. He actually took fries out of the box that we took back after being in 2 vehicles and our home and offered them to her. I am absolutely disgusted. Also did you know that apparently most people dont like receiving their biscuits so they just stop putting them in your order even if you wanted them or paid for them. Im still waiting on the biscuits that I paid for 2 days ago. AWFUL. Top if off we all got food poisoning. Yes we called head office and the health department.

The waiters were very nice and it was a pleasant dining experience!

Excellent chicken! Had the chicken tenders and they were perfect. Very friendly staff and the manager checked on all his customers personally. A very positive experience! Parking: Parking was great. Easy to get into, lots of spaces.

Service was terrible.

Great costume service and fantastic food.

You guys need to get organized to get faster. I. I waited 20 minutes for 5 pieces of chicken and French fries. And they were not hot. Now you have no hot sauce to go on your chicken which sucks!

Liked it

Excellent customer service Parking: Excellent location and enough spaces

we ordered , they didn t have the sauce we wanted but were still advertising it everywhere around the resteraunt , 3 families came in after us and all got their food before us , ( we only ordered for 2 people , and they all got stuff for a family of 4+) then when we got the food it was all messed up in the bag , the chicken was rock hard , and overall we had a very bad experience and probably won t go back

Wow, fantastic food. So much better than KFC. Flavour all through meat. Big meaty pieces. Only like mild and so tasty. Coating really crunchy.

We had a very poor first meal from the Collingwood location but decided to give them another chance. This meal was even worse than the first. The 8 piece assorted meal was 3 wings, 3 legs and 2 backs or thighs. Not sure because 1 bite was enough. The breading was thick and dry as dust. Inedible. The meat had not seen heat in quite a while. Not even remotely warm. Tried a wing so thick in dry tasteless breading, one bite and into the trash. The rest of the chicken to follow. Dont think the fries were ever hot but if they were it was the day before I bought them. Over $30 for dinner and had to make hot dogs because this meal was only meant to be tossed. Should have been before they sold it to me. Last chance. Last time. I feel so ripped off by this place.

Raw apple pies, terrible service and the restaurant was absolutely filthy

Third time we ve ordered from here because the chicken is good however it will be the last time. Every time we order we are given a pickup time only to have to wait over 30 minutes after our time because the staff is not capable. Then they don t have a lot of the items we order and when we have the audacity to question them they just don t seem to care.

Tasty chicken Parking: Parking in ajoining carpark. Food : 5/5 | Service

Dont like writing negative reviews but this was just ridiculous. Being a fast food chain, in general, there are standards in place, but this location was below average for cleanliness, service and the food. The first two could have been a result of a long day of work, understandable, but the food .. no idea what happened there. The chicken pieces we got after waiting for over 20 minutes had a weird smell to it. We thought it might have been the oil it was cooked in, but even after exchanging some of the dark meat pieces it was evident the whole batch was just awful .. see the pic. Decided to skip the rest and just go next door to the burrito place. Popeyes, you can do better .. I know because we are frequent customers in the GTA locations.

Wonderfull staff and delicious food.

Always fantastic and the staff are always so nice....way better than chic fila

Wow. I m blown away with how disappointed I am with this Popeyes. I don t even know where to start. I ordered four sauces and two of the sauces were incorrect. They gave me two less chicken nuggets than I ordered. They forgot the cocktail sauce that s supposed to be included with an order of shrimp. The worst part is just how dismissive and careless the cashier was. He kept me waiting before I could order and the place was empty, he wasn t polite at all he didn t even try and pretend to be either, only gave one word answers and kept checking his phone. As a result of this I was overcharged for my nuggets as I was charged for several small orders instead of the 24 piece price. This restaurant is taking cheap shortcuts and as a result of this I will no long be gracing this location with my patronage.

Food was hot and fast. Enjoyed the day special. Chicken crispy. moist. Parking: On local with 9ther business Wheelchair accessibility: Easy to get inside. Automatic doors if you press button

Nice hot and satisfying ..

As always, the chicken is substandard, the prices too high, and their combos are non-existent.

Always fast service