KFC in Collingwood
70 First St, Collingwood, ON L9Y 1A3, Canada
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We are currently serving halal food in all our location, come check it out!
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Waited 45 minutes to receive my food this evening yet every other customer who came in before me about 10 or more got their food before me
It's not busy. It's clean.
The workers are not very organized. I witnessed one worker taking a break outside and the manager yelling at them. I am not sure why, but the employees don't seem to have a good bond with each other. However, the cashier's behavior towards the customers was excellent. Which is why I give this KFC 3 stars. Overall not bad, but the employees need to build a better relationship with each other.
Fries are soggy and not cooked enough, we had to put hem in the oven when we got home., gravy is cold and watered down even though the store is not busy. Chicken looks like it flesh eating disease before it got served, lots of bone with out meat. Never seems to be fresh food, always reheated. No flavor. We keep trying hoping for better service but over and over, quality is not good. And keep drama between staff to when no one is in the store. I am not a fussy eater at all but just hope to get my moneys worth at every place I spend it at.
The women behind the counter I guess she is the manager, she is extremely rude. Went there twice but she is just so loud and ill-mannered. Their fries is disgusting. Chicken is soo salty and greasy. Unfortunately, there is just this kfc in collingwood. The management should change, and especially the lady who is usually behind the counter in daytime.
Updated review: Haven't been in for 7 months. The staff were horrible, place was disgusting, the chicken was greasy and incredibly salty, pieces were tiny and threw most of it out. Was completely disgusted, and was sick afterwards as well! The last time I came through Collingwood I stopped here and it was amazing! I don't know if they're under new management or something, but I wouldn't eat here again if you paid me! Gross!! Great food! Chicken was tender and juicy, service was amazing! One prob.. the men's washroom was apparently disgusting.
Always great here. Service is top notch. Usually the same gal whenever I go in and she's straight forward, to the point and then friendly. She's always lovely to my kids and super helpful and patient when we have questions or are squabbling over what everyone needs/wants. They have always got my order right and everything is always in the bag when I get home.
Store crews were excellent in making customers happy and satisfied with the food and their service. Their smiles will always want you to come back even for a very short period of time. Though the place may need some upgrading, but overall you will have a good experience.
It is closed for good.
This location is closed down now.
It is closed. Status needs to be updated
Location is closed so I suggested an edit to mark it as closed, hopefully they remove it soon
CLOSED down!! We must now go to the big city of Wasaga for it
The store is closed, has sign for sale
Doesnt even exist thanks google
December 24 2020 chicken was cold and burned 45 dollars never again also dont change oil that much can taste the grease stay away
Second time going during recent lockdown, last time 5 people waiting inside to pick up/ or order food. Limit of 4 sign was gone. So I did not enter or purchase anything. Tonight, new sign limit 3 in store, ignored by couple who entered when there were 3 customers including myself. Man had mask below nose which I motioned for him to pull it up! He did. Staff did not say to wait outside. After a couple left and 3 customers remained, another customer attempted to enter, I told them to wait outside as per 3 person limit sign. Can people not count? Of are they just totally inconsiderate?! Customers should NOT have to police a business!
Always the best value for your money
Its okay
Kathy the manager is very unmannerly
Great place to grab a quick lunch in Collingwood
Very good chicken! Crispy, flavourful and juicy! The best I ve had in awhile! Definitely improved cooking protocols at this location.
Not as good as I remember ,
These guys are super slow, it gets really annoying. Is not recommended at all.
Great service great prices great food
Best KFC out there! Very classic. I love the design and the fact that its all original and not boring/modernized
Chicken was cooked but food wasnt really tasty. Ordered online and went to pick it up on the time I was given and they didnt start the order. Had to wait an extra 10 minutes for my food.
Employees were very slow
Very clear. Great service. Friendly, efficient, food was delicious. Didnt find it greasy like the past. French fries could of been cooked longer.
It was actually better than it has been
Fast service when you finally get in... limited to 3 customers at time.
The food was not impressive. Im afraid I have to admit that weve seen much better KFC locations.
Two bad meals in a row. Tough tasteless chicken and cold fries. Not going back.
Always fresh plant based burger
I love KFC. They were very patient with my order. Food was great. Thank you. will come again when visiting Collingwood.
Bought plant based burgers from here. Overall the food was awesome and manpreet who took our order was super nice and offered us awesome customer service. Thank you for great food and hospitality.
French fries were cold and stale.
Its pretty good. Not as good as the KFCI remember from my youth
Chicken was over cooked and greasy. No condiments were given. My GF had to eat her salad with her fingers because no fork was given. Cashier was a very nice and courteous server.
Food was hot and fast and staff was friendly. The bathroom cleanliness could really be improved but its an older looking location. Maybe a renovation is really whats needed.
Kathy and kfc staff is best.. friendly and helpful
Great food hoping they stay in collingwood
Food was good. Service was fast and friendly.
Very Rude service.
Food is okay
Food was great, but the service was really slow. They seemed very disorganized behind the counter.
The chicken thighs have been cut into two pieces and considered a two piece! RIP OFF
It was ok. The food was fine however the $5 fill up Is now $7.90. getting too expensive for what you get.
Very disappointing chicken cold great fries cold
Great food and staff are excellent. Can dine in with vaccine passport and photo id.
Unfortunately the only kfc around within 40 minutes any direction. Not sure how it s still open otherwise.
Got our order wrong. Missing half of order
Cheap sandwiches till 24th of nov Mmmmmm
CLOSED. THIS DOESNT EXIST
Chicken was over cooked
Quick and friendly service!
Best food in town.
Terrible customer service and food was cold
Great chicken at this location. French fries are ok. Pleasant, friendly staff as well.
Place is a dive, very out dated, bathrooms where disgusting and freezing. Chicken was soggy and cold, guarantee it was left over from the night or 2 before. Fries were alright. Pay alittle more and go to popeyes, its worth it!
Kfc Collingwood chicken is really good
Great one
Building is very dated and in need of a an upgrade, but at least the food is good.
We talked about pennywise the dancing clown
Excellent
As Alex Kashyrski shared in his post. I received over/recooked chicken that had a dark brown colour. You could tell the firers were not cleaned for awhile and recooked old chicken. I requested another order. It was cooked fresh but the breading was so thin some spots of the chicken were not covered. Wifes sandwich was also cold. Go figure the place was empty on a weekend, drive through and inside!!
Good place, good customer service
Who doesnt like KFC chicken, but the place needs to be updated
I like KFC always have
Please do something to this store I have bought chicken two times and I got this every time that I have come to this store and I always got cold chicken or it s not cooked properly so I wasted my money and I m really want an explanation. If I m getting my money back thanks.
In these troubled covid ti mes,it was so nice to be taken care of by the nice staff at KFC in Collingwood.
Kind people inside, very quiet during business days though
Excellent service and food
Better than Orillia and both Barrie stores. Nothing like good old KFC!
Went for the new plant based chicken but they cook it with the meat so useless for us vegans. Great option for meat eaters, though.
Now that they have plant based chicken, I can finally eat there again! KFC was always my favourite back in the day before becoming vegan.
Chicken are dry, over cooked with a rancid smell. Usually a result of frying in over used oil. Pieces are also smaller compare to other locations.
Food was as good as expected at KFC. The staff was very friendly, efficient and helpful. I will be back the next time I visit.
Ordered plant based bucket online only to go in and find out that they dont offer it anymore. Initially was told to call but then was refunded and given a discount on a sandwich. Not the staffs fault but made my break very stressful
Good fast food place
Deanie- Poor customer service. You need retire if you can t do your job properly. You should provide service without any discrimination. Never coming back at this place at all.
Quick service with professional staff and tasty food. Keep it up.
Great service. Very friendly. Great servings of sides
Messed up order and employee was so rude to another employee and customers.
The plant-based fried chicken burger was very tasty and the non-spicy mayo is vegan too! The manager was a little cranky though.
KFC is a good place on Tuesdays they have a what they used to call a toonie Tuesday and I know that a lot of people still go there to buy their meal however they half ton more expensive and cheap on the product they are now using the side of the leg which supposed to be a quarter chicken meal to pieces that the tie in the leg they are now making the thigh into two pieces making it that three pieces so the person that gets a leg and the thigh gets a bone and a three and a leg or a tie and a bone and thats not two pieces so I think theyre exaggerating overdoing hiking prices and cutting off in good product so for that I dont go there often I go maybe once every two three months because I dont like this attitude from nobody you offer two pieces of chicken is two pieces of chicken you dont talk a chicken quarter into three pieces and make it a meal Ive to the Bone and the time for the bone and a leg sorry that to me is a rip-off
The place was filthy. We were the first customers there at 11am and I think we were served the leftovers from the night before. Felt ill all afternoon.
My food was stale. Wont recommend to go here.
Service was rushed and food was cold. It was still KFC though, so chicken is nice I guess.
Service was great but chicken doesnt taste like it used too!
Ok
Delicious as always
The food is good and comes out fine, but is expected when you wait 13 minutes lol.
Nothing full nothing 0
Pece of craps......
Best KFC Ive had in years!! Cooked well, nice size pieces and lady that served us was AMAZING! So friendly and efficient, and it was right at lunchtime so the place was BUSY! Worth the drive to Cwood.. especially now that Wasaga Beach has no KFC!
Like other KFCs.
To start with, when my husband and I pulled into the parking lot one of the kitchen staff was making out with her boyfriend behind the restaurant. I went in to place a takeout order. The manager promptly told me it was her turn for a break next and that she was hungry. I placed my order, they gave it to me and I went straight home...a 5 minute drive. When I got home I realized half our order was missing and what we did receive was ice cold. The gravy had thay nadty skin on top of it. I called kfc and spoke with the manager. She told me she would leave a note on the other managers desk, who also happens to be her sister, and msybe she would call me tomorrow. I should have just thrown the $30 in the garbage becsuse that is exactly where the food went. Dont waste your money people. There are far better restaurants in Collingwood!
Good food
Its a n old building but staff keep it clean.
Awful experience. Long wait, they only had sandwiches and it was terrible. The fries were super greasy. Avoid this place.
Always good... great counter staff
Fast service
Beyond slow .. The woman there keeps everything in a timely manner - when she is not there, the 2 men complicate every order ..... Why take more orders when there are already over a dozen orders pending.
Good for what it is. I just didnt give it five stars because Im not normally fond of fast food places.
THIS REVIEW MEANT FOR KFC ON BAYFIELD STREET BARRIE Filthy bathrooms Told them it was dirty and moments later the manager assured me they had been cleaned. Tried to use them again and nothing had been done...still urine on one seat and blood on the other. HOW CLEAN IS KITCHEN IF THE BATHROOM IS IGNORED Filthy place
At first the service was great, we got our food faster than most fast food resteraunts in town... then I realized I was missing a piece of chicken from my meal... when speaking to the woman at the counter I was immediately told that ot wasnt what I ordered, witch is strange considering IM THE ONE WHO ORDERED IT. She remained polite, how ever the woman in the kitchen was huffing and puffing and the photo I have posted was the piece of chicken she decided to give me. And thats how it came from the kitchen just like that... disgusting.
Chicken is very greasy. Prices have gotten to expensive. Love KFC but cannot afford it
Dirty
Great service and food
Loved the food nd place
Friendly service. Always clean
Was in there last Saturday, Sep.07, 2019 and first on the line. Was waiting more than 15 min to get my order (3 pc combo with small gravy), got it with small peaces of over fried chicken and without any salad for higher price than before. Never will come there again!!!
Still as greasy as I remember. Thought Id give it another shot as it been awhile.. yup still greasy they should offer rolaids as a desert.. heart burn in a bucket.. oh well I tried.
Best KFC in the area, I come from Wasaga Beach to Collingwood because its better food and service than the one in the beach. I have had so many bad experiences with the Wasaga Beach location that I WILL NOT EVER go back there. They closed it down for a reason and the people who opened it back up are doing the exact same thing because they hired the exact same staff.
I miss 15 years ago kfc. The staff here are good the food is the issue its just... ok
I cant believe this place is still open. Obviously KFC head office has zero quality control. This place is dirty and disgusting. Chicken does not taste as KFC should. Greasy, salty and no flavour. Stay away
Guitar
Is o.k--expensive
As always out of chicken during dinner hour lined up people waiting for them to cook more.greasy when got it home
Grab the chicken and ate it by the water
Awesome food I love this
The food gave me the runs, the power went out when I was using the washroom.
Well I went and got kfc to go lastnight and when I got home and seen the chicken it was the worst ever check out the pics... I have to add it was the restraunt manager that prepared and packaged my order.....
One of my sons favorite fast foods...much much better then previous owner far less cheap n chinsy. But I spose even ebenezer scrooge was more generous...no joke. Yes far better owners.
Good chicken, very greasy
Not the same any more
Great chicken!!! Moist not oilly!!! Served hot!!!
Good
Always great service
I was discussed tonight went for KFC tonight order 3 piece chicken combo with white meat. Paid extra for white meat got 3 pieces of some chick this was no chicken. The smallest portion. It was disturbing I don t know where they buy their chicken but it needs to be reviewed.
Impeccable Attention
This location is not bad but the floors always seem dirty, especially at the entrance.
Fast and friendly service. Great chicken!
Quick and easy
As per kfc standards
Place needs a huge make over showing its age but staff a.d food are great
They where quick but chicken was greasy
Cant beat a 4 pc with Orange Crush.
Good service, the staff are always great to me. Very kind, food always makes it home still hot, every time.
What can you say..its KFC. Sometimes its good, sometimes its greasy, sometimes overcooked and dry but it is always overpriced for fast food.
Lady operating the cash made a few mistakes and the entire restaurant smelled foul. The poutine was mediocre.
Staff semed to have an issue between themselves.
This location is so incredibly slow everytime we go in there. There always seems to be a communication issue between the person on the cash and the cooks in the back. Im never sure they are going to get our order correct. This time we got extra fries by mistake.
I was really disappointed with my food. It was greasy and the pieces of chicken were very small.
Great place
Called 20 minutes before I picked up my food then waited 40 minutes before I got my food . And blamed it on waiting for chicken to cook I advise not to go here!
They have great deals, as well as a lot of seating and parking.
Old grease .Horrible food wont eat there again
Great Chicken.
Good food and clean location. A drive thru would be beneficial.
Quality chicken
