A&W Canada in Collingwood

7 Balsam St, Collingwood, ON L9Y 5H6, Canada

★★★★☆
(908 reviews)
Categories: Hamburger restaurant American restaurant Breakfast restaurant Canadian restaurant Chicken restaurant Fast food restaurant

About

Canada's original burger restaurant. Known for great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer. Now Proudly serving Organic Pret Coffee, offering hot, iced and frozen beverages at A&W Brew Bar.

Website
web.aw.ca
Address
7 Balsam St, Collingwood, ON L9Y 5H6, Canada
Plus Code
GQ27+MX Collingwood, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Sunday
6 AM–11 PM
Monday
6 AM–11 PM
Tuesday
6 AM–11 PM
Wednesday
6 AM–11 PM
Thursday
6 AM–11 PM
Friday
6 AM–11 PM
Saturday
6 AM–11 PM

Services

Service options
Outdoor seating Kerbside pickup Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Beer Coffee Late-night food
Dining options
Breakfast Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.1
★★★★☆
908 reviews

Most Mentioned

fast food (27) breakfast (26) drive through (22) root beer (18) onion rings (18) cashier (12) chicken burger (9) bathroom (7) coupons (7) poutine (5)
5 stars
461
4 stars
238
3 stars
96
2 stars
45
1 stars
68
★★★★★
December 17, 2024

Perfect spot for burger lovers! Great flavor, quick service, and awesome sides and Big thanks to Bobin☺️ for being so kind and professional. They made great recommendations and made sure everything was spot on. Fantastic service!”

★★★★★
November 30, 2024

Tamanna at A&W was fantastic! She was friendly, quick, and made sure my order was perfect, even during a busy time. Her positive attitude and great service really stood out. It’s always a pleasure being served by someone so dedicated!

★★★★★
November 4, 2024

I lived the food, Harleen gave us great service and knows a lot about the menus choices

★★★★★
November 3, 2024

I had a pleasant experience at A&W. Hari provided excellent service—quick, polite, and attentive. The rest of the staff was also friendly and efficient, and the place was well-maintained with good hygiene standards. The only downside was that the washroom could have been cleaner. Overall, a positive experience!

★★★★★
October 10, 2024

Excellent customer service. Onion rings never disappoint. ♥️

★★★★★
August 17, 2024

Excellent place! Awesome staff! Not crowded and awesome breakfast! God bless. Highly recommended when you are in beautiful town of Collingwood or Bluemountain.

★★★
April 13, 2024

Pretty standard A&W. only complaint is the onion ring, we tried 2 times and it’s over cooked and it gets very dry and hard. Otherwise, everything is just perfect

★★★★★
September 9, 2022

Perhaps the best and burgers I have. Fresh ingredients and lots of toppings. I’m used to the downtown burgers with one tiny onion and one tiny tomato that looks like it’s about to enter a long term care home. This was amazing an a pleasant surprise. We grabbed food here and ate just before heading to the galaxy cinemas next door. Sure we saved a tonne from doing that. Service was also very excellent, staff was friendly and accommodating. Will definitely go here again soon.

★★★★★
December 17, 2024

Tamanna, and all the staff consistently provide excellent service. Highly recommended!

★★★★★
December 16, 2024

Lovely woman working - so nice to hear a pleasant voice and see a nice smile. Thanks A&W. Also love that you have real cheddar as an option. Kid-friendliness: Not with my kids today but love the family friendly options and washrooms, sinks, nice and clean

★★★★★
December 16, 2024

Vegetarian options: Masala veggie burger is the best Food

★★★★★
December 14, 2024

Excellent service,friendly staff and delicious food

December 14, 2024

Vegetarian options: We asked for a masala veggie burger, the night supervisor gave us the one with just a hash brown we politely asked him to change it he kept on saying it s our fault and argued the whole time, i don t know who hire these kind of people and at the top of that, give them supervisor position. Worst experience ever! Good luck!

★★★★★
December 14, 2024

Best costumer service !! And they prepared my meal quickly with fresh chilled coke .

★★★★★
December 14, 2024

I found the spicy chicken burger combo to be excellent. The ingredients were fresh, and the flavor was superb.

★★★★★
December 14, 2024

Chicken burger was so good

★★★★★
December 7, 2024

Love coming for breakfast food

★★★★★
December 7, 2024

Nice experience Vegetarian options: Good food Food : 5/5 |

★★★★★
December 7, 2024

Amazing staff the food was amazing and was ready very fast

★★★★★
December 7, 2024

I love to visit A&W always because of fresh food, friendly staff and quick service overall

★★★★★
November 30, 2024

Open even with the roads torn up. Friendly staff and fresh fries!!

★★★★
Local Guide
November 21, 2024

Friendly and accommodating! Good breakfast at a decent price!!

★★★★
November 21, 2024

Great coffee too. So you can skip the ones down the road.

★★★★★
November 21, 2024

I love the lollypops and The burgers

★★★★★
November 21, 2024

As we walked in we are greeted right away. The cashier- Bobin, harleen and tamanna was very pleasant and on top of game. Customer service was excellent. I order a teen burger with lettuce for the first time and it was delicious. Everyone should definitely try it out. The place was also very clean. If your drinking by the area stop by! No regrets for sure.

★★★★★
Local Guide
November 21, 2024

I have been to this place several times now , Always meet this amazing crew Bobin, balram, Hari. They make sure , every time i order my food its Fresh and Hot . One of my fav s A&W so far .

★★★★★
Local Guide
November 21, 2024

Great crew , Amazing place to take a break and have your meal . Crew is really attentive to the order you place and makes sure we have a pleasant experience.

★★★★★
November 21, 2024

Was in November 2,and Harleen was very understanding of my complex order. She also came over and asked how my meal was. I have always found this location friendly, clean, and prompt.

★★★★★
November 21, 2024

Harleen is gave good service - our family loves being there.

★★★★★
November 21, 2024

There really nice and give out lollipops and service is really good Kid-friendliness: There really good with kids Food : 4/5 |

★★★★★
November 21, 2024

Amazing service by Harleen

★★★★★
November 21, 2024

Harleen has the best customer service! Always gets my order correct

★★★★★
November 21, 2024

I had a wonderful experience at A&W! The service was exceptional, and Harleen provided outstanding customer service. She was friendly, attentive, and made sure my order was perfect. The food was delicious and served quickly. I highly recommend this A&W location for anyone looking for great food and top-notch service. Thank you, Harleen!

★★★★★
November 21, 2024

Dalesha did a great job taking my order. My wife is very picky when It comes to food and Dalesha was very patient and got our order correct. That rarely happens.

★★★★★
November 21, 2024

Love their Beyond burgers.

★★★★★
October 21, 2024

Good help love you all Kid-friendliness: Good Food : 5/5 |

★★★★★
October 21, 2024

Very good service Parking: Plenty of spots Food : 5/5 |

★★★★★
October 21, 2024

Very good food and service

★★★★★
October 21, 2024

Lady at cashier was very helpful with my bread intake and Having a very intolerance to wheat So she was very commenting with me to put no bun just the hot dog Vegetarian options: No bun intolerance to wheat Dietary restrictions: Wheat intolerance bread Gluten

★★★★★
October 21, 2024

Thanks A&W team and Tamanna and everyone at this Collongwood location is friendly. Great food prepared with care and such pleasant service.

★★★★
Local Guide
October 21, 2024

Recommended dishes

★★★★
October 21, 2024

Good people , foods always ready and hot

★★★★
October 21, 2024

Vegetarian options: Masala veggie burger was great! Food

★★
Local Guide
October 21, 2024

Had lunch there today. Was really looking forward to trying the Whistle Dog, but what I got was very disappointing. The bacon and the cheese were way overdone. The worst was the bun. It was completely crushed and separated. I had to hold it together to eat it. Really bad presentation for a well-known chain. I regret not taking a picture, but it was that bad looking.

★★★★★
October 21, 2024

Always friendly. Good service Parking: Good parking situation Food : 5/5 |

★★★★★
September 21, 2024

Friendly staff and quick service

★★★★★
Local Guide
September 21, 2024

Good food

★★★★★
September 21, 2024

Great customer service

★★★★★
September 21, 2024

Great food. Hot. Onion rings amazing. Harleen is great. Thanks

Local Guide
August 21, 2024

My order was for a Beyond Burger without mayonnaise. I got a Beyond Burger and the only topping was mayonnaise. How is that even possible.

★★★★★
August 21, 2024

Vegetarian options: They were good Food

★★★★★
August 21, 2024

The service has been great and the servers are so friendly!

★★★★★
Local Guide
August 21, 2024

The staff were courteous and helpful while ordering and the order was quick and food is scrumptious

★★★★★
August 21, 2024

Great staff and a great feeling to the restaurant

★★★★
August 21, 2024

Very helpful staff.

★★★★★
August 21, 2024

Great lunch break with colleagues Parking: Great lunch on a work lunch break Food : 5/5 |

★★★★★
August 21, 2024

Pretty good experience i have been coming to this location since last winter Parking: Pretty good location Food : 5/5 |

★★★★★
August 21, 2024

Great experience

★★★★★
August 21, 2024

These heroes deliver delicious bacon and eggers every time, at all hours. Just stopped in and made an order right before close, and they still made it happen. Stoked.

★★★★★
July 21, 2024

Vegetarian options: Good Parking: Hi Food : 5/5 |

★★★★★
July 21, 2024

Belram at the collingwood site was gace exceptional sevrvice. Im coming back just because of you Food

★★★★★
July 21, 2024

Nice people. Very friendly and quick service

★★★★★
July 21, 2024

Excellent service. Dietary restrictions: Yes will recommend to someone else . Food : 5/5 |

★★★★★
July 21, 2024

Always great food and amazing service at the Collingwood A&W

★★★★★
July 21, 2024

The cashier was very kind and friendly. The teen burger was really good!! After a long day it was nice and filling

★★★★★
July 21, 2024

Thank you!

★★★★★
July 21, 2024

Amazing Ambiance for a fast food outlet with great staff.

★★★★★
July 21, 2024

Amazing place for perfect lunch.

★★★★★
July 21, 2024

Everything is prefect. Thanks a lot

★★★★★
July 21, 2024

Alicia served us tonight. She is super friendly, helpful, and knowledgeable. She deserves a promotion! The food came hot with barely any wait. My son had a double teen burger, made his way, onion rings, and a sweet rootbeer cream drink.

★★★★★
Local Guide
June 21, 2024

Always, always amazing value and freshness!.

★★★★★
Local Guide
June 21, 2024

We tried their new Masala Veggie Burger, taste was awesome. Staff were friendly and explained about the burger because it was our first time we tried this burger. Vegetarian options: Masala Veggie Burger

★★★★★
Local Guide
May 21, 2024

Going to a&W reminds me of being a kid in the 70s. No responsibilities, no worries. No social media. No pressure. Just enjoy your childhood young person. Thank you for the flashback A&W Food

★★★★★
May 21, 2024

Young lady on cash as a fantastic ambassador

★★★★★
May 21, 2024

Very friendly staff that are really efficient. Highly recommended this location!

★★★★★
May 21, 2024

I recently visited A&W and had a delightful experience. The burger was delicious and satisfying, accompanied by perfectly cooked fries that hit the spot. The chai latte was a pleasant surprise, offering a comforting and flavorful beverage option. What stood out the most was the exceptional service the staff, especially Robert and Tamanna, were incredibly friendly and welcoming, making my visit even more enjoyable. Their hospitality added an extra touch to my dining experience. Overall, A&W provided a great combination of tasty food and wonderful service, making it a place I would happily return to.

★★★★
Local Guide
May 21, 2024

Over priced

★★★★
May 21, 2024

Not good music Parking: Good parking Kid-friendliness: Yes

★★★★★
May 21, 2024

I recently went to this restaurant with amazing customer service and their chicken burger was so tasty and fresh! The staff was super friendly and made me feel really welcomed. I highly recommend giving it a try!

May 21, 2024

It was the worst food. The hamburger pad was burned and hard. The drink size was given incorrectly. I really dont want to go to this store again.

★★★★★
April 21, 2024

Very nice staff here as usual Parking: Excellent parking, close to the entrance Food : 5/5 |

★★
April 21, 2024

They were highly understaffed, food was mid ok, and there was a massive line. Parking: No problem parking. Food : 3/5 |

★★★★
Local Guide
April 21, 2024

Edit: Easter weekend 2023-2024 The place was clean and it appears to be staffed properly. Service was amazing!!! The cashier was very friendly!! Food was served promptly. Great job guys. Old post 2022-2023: This place is a great location and the staff are working hard and doing the best they can. The problem is management. There is not enough staff to run a busy location here on the weekends. All the workers are hustling and you can just see it. They are exhausted just trying to keep up the pace. The tables and garbage area is not well maintain due to lack of staff. We have been coming here every weekend and its been consistently this way. The manager needs to step up and hire more staff to help out with flow and maintenance of the restaurant.

★★★★★
April 21, 2024

Stopped for dinner tonight and was happily surprised to see cashier washing her hands before serving me. Thank you Alishda

★★★★★
April 21, 2024

Such a nice place ,nice people helped the seniors !

★★★★★
Local Guide
April 21, 2024

Our cashier was super friendly!

★★★★★
April 21, 2024

We had a great lunch today and the food was good. The lettuce wrap (instead of bun) was plentiful compared to other locations.

★★★★★
Local Guide
April 21, 2024

Drive thru was quick, employees were pleasant. My burger, onion rings and fries were freshly made and didnt stray from my order at all. Very good

★★★★
April 21, 2024

Its fast food

★★★★★
April 21, 2024

Great food, fast service and clean dining area.

★★★★★
April 21, 2024

My experience was very good. The server who took my order was very polite and helpful. I enjoyed my visit to A&awesome outlet in Collingwood

★★★★★
April 21, 2024

Great team!

★★★★★
March 21, 2024

Visit A&W for two consecutive days when I snowboard at blue mountain resort. Only a few minutes away. Easy to park. Nice staff here.

★★★
March 21, 2024

Burger and Chicken fingers were good but fries were warm to cold at best. Took a while to get order and I saw the fries sitting under heat lamp the whole time I was waiting. Staff friendly.

★★★★★
March 21, 2024

Nice and clean Dietary restrictions: Great non dairy options. Other locations did not have it available. Food : 5/5 |

★★★★★
March 21, 2024

Love the grass fed beef burgers at A&W as well as the delicious poutine ! Staff is always very friendly & efficient at the drive thru in Collingwood . A quality burger for a good value .

★★★★★
March 21, 2024

Best A&W I ve had in a long time! The burger was so good very filling, pop was cold and the people behind the counter were super nice and talkative! Harleen was really friendly. I will definitely have to go back soon!

★★★★★
March 21, 2024

Vegetarian options: Spicy peri peri burger Food

★★★★★
March 21, 2024

Greatservice inform customer on coffee mugs

★★★★★
Local Guide
March 21, 2024

Good

★★★★★
Local Guide
March 21, 2024

Delish! Just the quality I would expect for A&W.

★★★★★
Local Guide
March 21, 2024

Best fast food burger in town

★★★★★
February 21, 2024

Big portions. The onion rings were to die for, big and crispy!

★★★★★
Local Guide
February 21, 2024

Always love my Teen burger!!

January 21, 2024

Their chicken patty is very dry and very hard like a rock

Local Guide
January 21, 2024

Sat at the drive through for 10 minutes. Apparently only inside customers get served. If you go through drive through you get told to wait and that inside guests are more important. This location is terrible.

★★★★★
January 21, 2024

Cashier was extremely nice!!! Great food as always Food

★★★
Local Guide
January 21, 2024

Service was incredibly slow despite there only being a few people in the store, probably because they were prioritising the drive through. Lots of tables were dirty and uncleared and the floor hadnt been cleaned in a while. Food was fresh and tasty though. Food

★★★★
January 21, 2024

Tried to coupon for dine in, and had to do a mobile order for dine in. If your coupon is for mobile only. It needs to state that! Should not give you option to dine in! Food

★★★★
Local Guide
December 21, 2023

Food was super fresh and delicious! Not sure if there s something wrong with the speaker, but it took me four times repeating my order for the guy to get it right.

★★★★★
Local Guide
December 21, 2023

Attention in the service and it is a delicious burger

★★★★★
Local Guide
December 21, 2023

Parkson Groups high-quality fast food, chicken and beef are all made without antibiotics and hormones, and the drinks are made with real cane sugar. Recommended!

★★★★
Local Guide
December 21, 2023

Their burgers are still very good with a varied selection but their breakfast food has impressed me . They cook everything fresh as you order it. It might take a whole 2 minutes more but the freshness is worth it. Its my go to chain for a breakfast egg sandwich. support our local restaurants.

★★★
Local Guide
December 21, 2023

Great food

★★
December 21, 2023

Good food, inside the restaurant was gross. Garbages overflowing, spilled drinks everywhere, washrooms were disgusting, and order took a long time.

★★★★★
Local Guide
December 21, 2023

Great coffee, nice staff

★★★★★
Local Guide
December 21, 2023

They forgot a piece of the order but when I called they were so apologetic and took responsibility. They also gave several solutions. All in all a good experience

★★★★
Local Guide
December 21, 2023

One of the busiest fast food place in wassaga.Always enjoy dine in here. The staff is young and very enthusiastic. They got the best sweet potatoes fries. (with Chipotle sauce) Food

★★★★★
Local Guide
December 21, 2023

Burgers

★★
Local Guide
December 21, 2023

overcooked burgers and onion rings very disappointed

★★★★★
December 21, 2023

Best a&w i have been to, the guy on the drive thru needs a raise one of the nicest employees I have interacted with

December 21, 2023

Had the strangest experience ordered a combo at the drive threw. The employee tried to make me pay extra for my drink when I asked him where it was. Said this location we dont include a drink with combos. 100% think he was running a scam.

★★★★
Local Guide
December 21, 2023

Top notch quality of chicken, beef patties and bun. Although the root beer was so so, for the next refill I defaulted to coke. In terms of the portion size I found the burger patty to be petite but over all delicious. So if you re looking for best combination of taste and portion side I recommend the popeyes across the street.

★★★★★
December 21, 2023

The frozen root beer is where its at !!! Kid-friendliness: My kids had a great time and the staff were super friendly with them Food : 5/5 |

★★★★★
December 21, 2023

The new root bear smoothies are awesome I love em.

★★★★★
December 21, 2023

Food and staff was awesome

★★★★★
Local Guide
December 21, 2023

Girl on the front that night August 6 was amazing. So helpful and nice

December 21, 2023

Ordered a vegetarian beyond meat burger and found a piece of bacon in it. Haven t had meat in years and this ruined it for me. Won t be back.

★★
Local Guide
December 21, 2023

Slow service.Ordered teen burgers and the buns were soggy and lukewarm. They were falling apart. Frozen root beer was a sushi. Very disappointed.

★★★★★
Local Guide
December 21, 2023

I love their Teen Burgers and Root Beer

★★★★★
Local Guide
December 21, 2023

Collingwood- clean. The one employee was working his butt off. Friendly . Lucky to have him work for you. Washrooms were super clean.

★★★
Local Guide
December 21, 2023

Great breakfast, not too expensive. Unfortunately, service at this location doesnt match others. With only 1 customer being served inside, and nobody anywhere near their drive-thru, we were made to wait in drive-thru for 4 mins before even just taking our order, AND the staffer taking our order wasnt polite. Ill try them another chance.

★★★★
December 21, 2023

Best place I have been

Local Guide
December 21, 2023

Cold, stale fries at 10:45am. Must have been last nights leftovers. Gross, overpriced food.

December 21, 2023

I order a 2 buddy burger with NO cheese.. they asked me twice if it was with cheese and I said no each time I was still charged for cheese and given cheese not what I wanted or ordered. I waited for 20 mins and didn t even get the right food.. not happy at all with the service. Food : 1/5

★★★★★
Local Guide
December 21, 2023

Absolutely lovely!!! Great food and exceptionally friendly service...we will be back

★★★★★
December 21, 2023

The owner is so attentive and helpful. The restaurant is always very clean. Best A&W around!

★★★★★
December 21, 2023

My first teen burger. Delicious

★★★★★
December 21, 2023

Underrated spot for a nice breakfast, nice staff, fast service

★★★★★
December 21, 2023

yummmmmmy

★★★★★
Local Guide
December 21, 2023

Had the big breakfast bacon sausage and eggs! Amazing!

★★★★
Local Guide
December 21, 2022

Food was good, service great, but the price seems to be more than double what I pay here in Mississauga! $23 for a burger and fries combo! In Mississauga I can get a two Burger special for $8!

★★★★
Local Guide
December 21, 2022

Excellent service Clean and tidy Plenty of tables Bright light and airy

★★★★★
Local Guide
December 21, 2022

great service. food as would be expected.

★★★
Local Guide
December 21, 2022

Great breakfast & open on Labour Day, too !

December 21, 2022

If you order through drive through do not wait at front like they ask. They lie said 5-10 minutes was 28. Next time I promise I m not moving out of the drive through

December 21, 2022

Sweet potatoes where overcooked, i ask for a large drink the cashier said A/w dont serve or ever had large drinks but he wanted to charge me for a large drink order

Local Guide
December 21, 2022

Sunday morning breakfast and understaffed. Pancakes were cold. Asked for second syrop and was told to wait. Coffee and tea was served a few minutes after the cold food. Very disappointing.

★★
Local Guide
December 21, 2022

Way overpriced for nasty cold food.

December 21, 2022

This review is not for the food or staff. Staff was nice and food they prepared was great. But when we entered the store it was full of smoke and their exhaust was not working since 2 weeks according to the staff due to which we have to sit outside in the cold to eat our food. We felt bad for the staff and other people who were inhaling the smoke as its not good for health

★★★★★
Local Guide
December 21, 2022

Love the Uncle Burger

★★★★★
December 21, 2022

Best burger, fast and very good Baet employee named taylor