Freshii in Collingwood

Great food and great customer service

Best places to eat. My favourite . Food

Great costumer service, great atmosphere and high quality food presentation!

Unable to order, since the employee is a foreign worker who can barely speak English. My family and I left and went to another establishment which hires Canadians.

Ordered Buddha Satay and was very disappointed! I had to tell the girl to leave my noodles in the water to get hot because she was going to take them out immediately after putting them into the hot water. Should have watched closely after that because I had hardly any noodles, way too much sauce, and my chicken was so cold it cooled the whole dish.

They dont sell steak, it is plant based meat but they will out right lie and tell you it is steak. Shady place never going back!

Ordered a kale ceasar bowl....found a hair in it. Employees were wearing gloves/hair nets/etc so mightve been a one time thing.

Edit: Not sure what has happened to Freshii recently, but the food was SO bad? Rice was crunchy and the steak was dry and cold. I dont know what happened. This place used to be my favourite, but now Im disappointed! Wonderful place to eat! Their bowls are very delicious. The young man (I believe he was Indian) working last night (December 11) at 7 pm was very kind. I have seen him working other times Ive gone and he is very kind and respectful. The food is just as great as the service.

Ordered a Fiesta bowl to go. Absolutely disappointed in the lack of food-stuff in bowl. In addition, the person making the bowl didnt even cook the tofu, so I had cold tofu.

i visited this freshii first time and got salad bowl with smoothie. It was really good portion and taste. girl who served me she served recommend me this dish with smiley face. great food great service

Great order and fast pick up , however I not sure why place mobile order there default 5% tip, I hope it changed zero . Because since it s customer decide tip or not .

Service was slow and spicy lemongrass soup tasted like dirty dish water Parking: tough to get into lot Food : 3/5 |

This is my go-to place whenever I want to eat something light and healthy ,I always go this place . With the food ,staff is also very sweet and kind and atmosphere is really good to have lunch or dinner with friends or family.

Very friendly service great atmosphere will be back

A perfect place for a person like me who likes to eat fresh, healthy and vegetarian food. A little bit pricey but it does matter when you want something fresh and healthy for your stomach.

I found this particular Freshii a great place to visit. The person present there gave some valuable suggestions. The coconut chia pudding was fabulous.

This food is EXTREMELY salty! I had a pita style sandwich I could not eat which was overloaded with spicy salty sauce and the tomatoes soup was so salty I threw it out. NOT a healthy place to eat!

Spectacular chicken kale Caesar and made super fast!!

Great food. Fresh and with flaviur. Well priced. Well located. Nice surprise.

The staff are incredibly friendly at this location!

I find the staff to always be friendly and quick to make your order. Its tasty and has whole ingredients that I feel better about when I am looking for fast food. I usually go for the teriyaki twist wrap which can essily be made vegan by omitting wontons. Vegetarian options: The teriyaki twist bowl can be made as a wrap. To make it vegan, omit the wontons.

Freshii is a great place to go, when you want healthy food, on the go. The Collingwood staff are very friendly.

Recommended place to have a healthy meal.

The food is decent, but nearly every table was filthy with multiple dirty rings where bowl/plates had been. Indicating that none of the tables had been properly cleaned for days. Our table had actual food debris on it, and we were the only guests before lunch hour. Windows are also quite filthy. Some spring cleaning would go a long way. We chose to dine out after seeing a lack of cleanliness.

Amazing food and very friendly staff. Nice and clean restaurant. I highly recommend to everyone visit this location..

I have had the best experience ever in freshii. All the staff were friendly to me and foods taste was also good. Highly recommended!!

Bowls have become a weekly occurrence for me...I enjoy the collingwood location, nice dining inside and they always have my pick up order done fast

Good fresh variety of health alternatives. Salad bowls are very good. Very few eat in seats but great location at waterfront for walkers, bikers and boaters.

Always fresh, healthy and delicious.

One of my favorite places in town!

Food is amazing but they never add utensils to delivery orders

I usually have a very good experience with customer service at freshii. The last time I stopped in on Monday night was very different and difficult, I ordered a bowl and my partner ordered a burrito. When I saw the lady serving us was making two burritos I said that one order was supposed to be a bowl, I was given a hard time and told I was wasting food. I did try to explain that I have a gluten allergy and couldnt eat the burrito but I was met again with resistance. Overall the experience that night was awful. I felt like an inconvenience

This is GOOD food. FEEL good food. Wow! I cannot say it enough...lemongrass soup is a nectar of the gods. Oaxaca bowl has so much goodness in it, itll give you goosebumps. ...also the staff here always gets it right.. whatever substitutions...add spice, less spicy...they got you. Thanks Freshii.

Forgot chicken in my daughters bowl

Whoever owns the Owen sound freshii needs to buy this one. What a terrible experience it is to get food from this location. I will not return.

Okayish food, great juices

I ve gone to this location a few times. Their salads/bowls are almost half the size of any other freshii I ve gone to. They ve gotten my orders wrong a few times. The staff are often unpolite and their wheelchair button hasn t worked for sometime and they didn t seem to care when I told them about it. It was very difficult getting my son in and out of the store because of this, while I had our food order as well.

Its not often that I get to pass this way, but I stop here because the food is always the best. It is my favorite place to eat.

What an absolutely terrible restaurant, kindly asked for doubled chicken and was clearly charged like triple but all good no complaints there. I get home open my bowl and there is literally not even a single serving of chicken. Beyond upset tonight if you see this review thank me later and go up the street to anything else besides this place.

for 12$ a Buddha bowl should be considered robbery. There s such little product for the amount it costs and didn t even put enough sauce, noodles too cooked and don t even have taste. Terrible

Food sounds great but the bowls are alot of filler and low on the good stuff. Not really great value. I will eat in a lunch but not go outta my way.

Great salad bowls and friendly staff.

I came into Freshii about a month ago its been here but I just never went in. My husband and I had lunch and it was the best. Just enough to eat, the place was nice and clean and very friendly people to deal with. I have since been back and again very pleased with the service.

Profound customer services not just to me but to other customers. The food was really hot when served, which is always a good thing. The staff brought such a nice atmosphere too! The interior is open, bright and spacious and clean. Has gluten free options for any celiac!

Everytime I eat here I am greatly satisfied. The food is fresh & amazing. They always get our order right, staff is great & the restaurant is always clean.

Always incredibly rude service when I go in. Teach the man running the place to have some manners or don t work in customer service. Definitely won t be back

Great customer service, staff are helpful, friendly, and quick! Food is decently priced, healthy, and tasty. :)

This place is DIALLED! Best Freshii I have ever been in.

Love this place! Employees are super nice and always keep the veggie FRESHII! Had a delicious bamboo bowl that made me rethink my entire existence. Shouts out to the entire team for making the bowls fresh and full. Will be returning.

Really yummy food, havent had a bad experience.

Did the 3 day juice cleanse and couldn t be happier. It was given to me in a great Freshii cooler bag that i can use and reuse again. I would fully recommend this juice cleanse.

Excellent bowls and service as always!!!

This place is the best! The staff are amazing and they go out of their way to please! - only wish Freshi would consider offering a half size on their bowls as they are so big I can split one with my husband and still have left overs!

Healthy food for good price. Clean facilities

This is my absolute go to, I am here almost daily. The service is flawless and they have the staff to match it. Oh and I forgot to add how delicious the food is and how accommodating the staff are. Nothing but good things to say.

I love this Collingwood branch. Their salads and wraps are delicious and fresh. The staff working in this branch are very kind. My favourite order is the strawberry and banana smoothie!

Decent value have a vegan option

Love the food and nice & friendly staff. She helped a lot ordering the food as I am vegetarian. Great choice for vegetarians.

Goody two shoes slogans can not justify mediocre food. I recommend those who are even slightly gastronomically inclined to fervently practise good distancing from this restaurant. The quinoa was dry and lumped together while the wraps were more a chore than pleasure to eat. But I must concede that for the quantity, and general healthiness of the food, it is better than other comparable chains.

The food was good, I was pressured into trying a smoothie it wasnt very good I wouldnt get another smoothie. Menu items are also pricey.

The food and people working in it are so good that I visit the place twice a week for my morning breakfast.

Great food and great service

Health and delicious!

UPDATE- still love Freshii 3 years after this original review but DONT get the tacos. There is not enough filling in them for how big the shells are. Its not worth it in my opinion. One of my favourite fast food lunch spots in town. The flavour combinations are so delicious and creative. Everything I have tried is amazing. Love ordering through the app. The staff in Collingwood are very friendly. The ingredients are fresh. The bowls are SO filling! My mom LOVES the frozen yogurt!

Great healthy choice of menu items that always please

Love Freshii

Neat and clean . Friendly service

As the name is freshii all vegetables are most fresh from any place best for breakfast and mid-day lunch and the service is also very fast

The food is good but I ve had so many issues with incorrect orders. Paid for chicken in my salad today and didn t receive my chicken. By the time I realized I was at home so it would have taken too long to go back. Every time I ve ordered from this location I ve had something wrong with my order. Make sure to check everything before you leave the store!

Got frozen yogurt with strawberries. It was delicious. And a close walk to the water. I would go again.

This was the best freshii I ve ever been to. The staff had amazing customer service skills and were very friendly and welcoming. The food was 10/10 and made perfectly just how we liked it. A very good option for vegetarians. An employee named Kishan was very friendly and made sure everything was made perfectly.

Fresh salad really good

Bro I straight up waited twenty minutes for food and when I went to go see what was up she straight up didn t have my order I had to tell them what it was. Food tastes stale too

Food is tasty and customer service is outstanding. Supervisor Kisha was very nice and the restaurant was very clean. Thank you for a great visit.

One of the healthier places to eat in town. I usually eat the smokehouse burrito with chicken or the bamboo bowl with tofu. 2 of the employees there, Kishan and Mosami, usually make my food and they both do a great job. The best thing about freshii is that I feel full after eating but dont feel like im going into a food coma. Worst thing is they implemented paying 50 cents for sriracha. ...and where did the chocolate chips go?! My favorite froyo was with banana, honey and chocolate chips. Its not the same now.

My husband and I have just moved to the Collingwood area about 4 months ago. We started going to the Freshii in town. The reason we keep coming back is because of the exceptional service of Kishan one of the members of the Freshii team. He is always pleasant, helpful, and just an all around genuine person. You can really tell that he wants to provide the best service to his guests. I will continue to keep going to this Freshiis because of how great the service is from Kishan.

Freshii is our go to. Fresh good tasting food with good size portions. The staff are always so pleasant and super friendly!! The restaurant is always clean.

They got vegan soup

I eat here almost every day for lunch. I enjoy the Umami bowl and it is always made perfect, fresh and to custom order. The staff is kind, helpful and joyous. Always a pleasure going to this Freshii

Arranged a company lunch and the Collingwood Freshii did not let us down! The food was AMAZING!

Super tasty food and the owners are super nice kind people.

Fast and tasty!

I enjoy the bowls here. Fresh food with really friendly staff. Great food portions. Highly recommend if you are looking for a healthier fsst food option.

The burritos at this establishment are DAZZLING!!!!!!!

Truly a wonderful experience every single time I visit. Ive only been living in Collingwood for a few months, and Ive been frequenting Freshii since the day I moved. This specific person, Kishan, has been kind, informative and helpful - especially with me being so indecisive. His patience and knowledge is without a doubt superior. Thank you for all the great experiences, and delicious food!

Great food and service. The staff are always very friendly and helpful. The new Mediterranean Pesto plate was very delicious.

Great dinner meals, healthy and very tasty. Great service as well, one of my regular go-to s.

Really nice customer service...& staff.

Every single time we go in we get terrific service from Kishan and the staff at the Collingwood Freshii. Kishan remembers our orders and is always very friendly. We go for the healthy food but the excellent service has surpassed the fresh ingredients.

This is a very convenient location with great food and excellent service from the team. My go to is the cobb salad. I recommend the app and the Collingwood location for a quick, healthy and tasty dining solution

Delicious and great service!

If you want the freshest take out food in Collingwood try this Freshii. Served with a smile , You will not go wrong . Handy downtown location. Park downtown or the adjacent LCBO parking lot.

Very friendly and always consistent high quality food

wonderful customer service! great food when you need something quick!

Traveling for work with a stop in Collingwood. Looking for healthy options that was open late. I was greated with great service and excellent food. Try the buddha blows and the spicey lemongress soup! Will be back.

Excellent service. Teriyaki Bowel is phenomenal!! Over all 5 star experience

Always great food and friendly service

Great food and service!!!!

Delicious food, and really friendly, fast service. The customization of meals makes it easy to adhere to dietary restrictions and food sensitivities. Additionally, the meals are very healthy and satisfying. Eat in atmosphere is clean, inviting, and enjoyable, and the patio overlooks beautiful views of the Bay. Highly recommend.

This is the best Freshii I have been to. We were served by Kishan, and he is what made our experience so great. He was eager to answer any questions we had, he accommodated the requests we made, served us with a positive attitude, and the ingredients were fresh and delicious. Keep up the good work Freshii, we will definitely be back.

Great food and great customer service! New owners have turned the quality around. For sure returning again!

Awesome healthy food! Regular spot for Collingwood regulars

Excellent service! Friendly, clean and food is fresh, fresh, fresh! Highly recommend! The new superfood drinks are delicious!

Food was delicious and amazing service!

Been here twice and though I don t live in the area, it s definitely my favourite Freshii location. They don t skimp on ingredients and have the friendliest customer service.

Always love Freshii - consistent and great. Can be a little slow during peak times so order ahead!

1st rate service and awesome soup!

I believe in giving Credit where it is due. I have been coming to this Freshii location for some time now and the service is impeccable! You can see that the staff Naturally tried there best to offer the most premium service to there customers. I can respect that and I will be happy to return time and time again for more Healthy Food to fuel my life!!!

Amazing food and customer service provided by Kishan. Was a very pleasant experience over other locations Ive been to! Will definitely be back again!

Good food to try

The staff seem like theyre doing their role fine enough. As far as the food is concerned, its decent value vs fast food healthy alternative . If I was to give a reason for the rating I would say they need to improve on the flavour. It was quite bland and uninspiring.

My go-to restaurant in town!

Really friendly staff who made great recommendations.

For a faster style food (wouldnt call it fast food) option this place has some pretty healthy and tasty dishes that are a great alternative to burgers and subs and if you dont have alot of time to sit down for a full service meal at a restaurant.

Amazing food great prices

Excellent food!

Fast food without the guilt. Service is good and food tastes great.

Uniquely different. Great food. If only the service matched

Takes a while to go through the menu choices. Prices are pretty steep for what you get and the wait can be kind of long. No complaints on taste or quality though.

Great food

Unfortunately have to write this because its the third time Ive received an incorrect order. I love the food, but every time I order online something is missing or wrong. I got a Buddha bowl today with no chicken, and I was already long gone so couldnt go back, and I paid in full. Its very frustrating.

Yummy

I just ordered the Budha bowl with chicken today and the noodles were extremely al dente & some were clumped together making it even harder! Needless to say I was very, very disappointed. I should have taken it back but had to drive there on my lunch and had no time to go back.

homie i asked and paid for falafel where s the falafel?

Employee didn t change his gloves after handling cash and checking his phone and then handled my food. Two other employees cleaning (more than an hour before closing) while one employee did everything else. Almost 16 minutes for one bowl. Lousy service and appears to be poorly managed.

Terrible experience. They ran out of wraps and couldn t make any burritos. If you wanted a wrap or burrito, your only option was to have it in a bowl. In addition, they were also out of edamame. I don t understand how you could be out of essential ingredients. The staff were also very miserable. It was very obvious that they did not want to be there.

Fresh clean wholesome food ...health based.

Great healthy meals and enviro friendly!

Healthy, fresh, delicious food made when you order it. I recommend you stop in for a bite. Maybe the Teriyaki Bowl with a little chicken in there Don t get hamburgers and fries again!

Great staff and the food is fantastic.

I have always loved this place but today they sent me home with a salad that had no dressing.

Clean, light, relaxed ambience with fresh wholesome and healthy ingredients. Food was tasty and staff were friendly and efficient.

Good, easy healthier food than the other options around. Service seemed a bit unfriendly to me.

Balanced food Plus its at the bottom of my job

Staff seemed a little frazzled by a large order that came in before me. They were also out of the lettuce that was the bed of my salad. Not told until I had already paid. Food was tasty though and staff were trying their best.

The staff actually making the bowl didn t seem to care very much. Had an attitude. I got the Buddha satay and she left some of the ingredients in the bag without even noticing it seemed. No smile. I felt like an inconvenience. Portions were also tiny. I could have made this at home. The peanut sauce saved the day but seriously raw veg tossed with semi warm rice noodles. Meh. Also what a waste of resources! Throw away bowls even if you dine in. And they tossed the food in plastic bags then just throw it out! I can t support that. Such a waste

Yummy and healthy too.

We usually go there day time, it is very good.But when my husband went night time and the store floor was dirty,shourt for meat,they are lazy so he just came out.So I guess servise is not consistent.

Very fresh and clean. Staff are very friendly. Super slow service is the only draw back

I was wondering whats freshii and Whats kind of food??? I had the chance to go freshii and I found the concept of freshii.Its first food but a lots of vegetables and healthy carb,also you can add the protein if you like.I found much more satisfaction if I compare orher first food, because of ingredient balance and portion size.If I have to go first food restaurant,I will pick definitely freshii! Up date now,2018.June I reduce 5stars to 2stars. Now portion 20% less and more carb less vegetables.Too much money for little bowls.Too bad! We dont go back again.

Food is good but couldnt believe how dirty the place looked at 11:30 in the morning. Floors were disgusting and what is the point of wearing gloves to handle food when the same gloves open and close the freezer doors and touch everything in between?

All the reviews I read made it seem like this place wasn t excellent, but it really is. The staff were friendly and the ingredients were clean. The overall cleanliness was great. If it was just a little bit more on the flavor side I found it to just be sort of basic. Certainly healthy and glad I stopped in.

Finally decided to see what the whole fuss was about and Ive got to say I absolutely loved it. All the reviews are making it seem like a bad place and although it isnt really fast im ok with that because it is not fast food. The food is delicious so I have no problem waiting.

all nice but plastic spoons and forks?

Ill start by saying I am a regular freshii customer at the Barrie location which is always excellent and I have been to this location previously. If this was my first visit I probably would not return. I ordered a Buddha bowl with tofu. The staff, which friendly were busy chit chatting and didnt seem to notice that the noodles were not cooked and hard. The bowl was only mixed half which meant one half of the bowl was very sloppy and the other half dry. Unfortunately Id already driven away by then. I did contact them through the website but have heard nothing at all.

Nice decor and good location. Food is okay but much can be improved. First it s rather expensive and the process seems very slow compared to pita pit or avoco bar which is essentially the same type of menu. Almost like the layout of the kitchen is wrong because they start way in the back and transfer to two different stations before the meal is completed. Also the menu does not indicate which food is gluten free dairy free or vegan. Good healthy choices for sure but a bit challenging to order a custom meal. The clipboard and pencil with a form is a good idea but the form also lacks direction. You choose your base which could be a bowl, salad, burrito or wrap. But the choices of wrap are not indicated clearly and it kind of confuses the user to scan over and back to make a good understanding of it. Oddly enough the toppings are individually priced rather than just your protein or meats. So if you think about Loading up on toppings consider the 25 cents per choice wisely. Nowhere can you choose to grill it either so when you get your wrap or burrito you have warm protein sitting next refrigerator cold vegetables. The selections on the menu appear to come grilled but your custom wrap does not. Also noting about the layered effect of the wrap or burrito, it s strange how they mix some things in a bag and shake well before serving similar to avoco bar, but do not for most meals, leaving the hot and cold effect as well as the sauce uneven distributed. Overall a decent place to eat but has room for improvement

First time there was yesterday and I went back today with friends. Healthy menu that surprisingly filled me up nicely

I am a regular at Freshii in Northbay and this was a little disappointing. The portion was much smaller than what i normally get. I paid for extra avocado and you could barley see any in the salad. Not nearly enough dressing. I tried to order delivery but the person said they had no idea what to do. Not the best experience.

Didnt like this freshii at all, the store was dirty and the tables were not clean. The staff did not seem like they wanted to be there and my meal had way too much sauce on it, on the up side my daughters frozen yogurt was really good.

I ve been to this location at least once a week since it opened and have watched it go downhill ever since. I used to love coming here but I don t think I will ever go back now. I order the same thing every time and every time I order it it s made differently. When you go to a chain restaurant you expect consistency in the food. Multiple times I ve had to return the food because it wasn t made properly. One time the avocados I got were rock hard and tasted horrible. I told the manager and he said they have no control of how ripe the avocados are when they come in. You shouldn t be using unripe avocados, I would have much preferred they were left out than having that horrible taste and texture in my food. The store is very dirty and has barely been cleaned since it opened. The bathrooms are disgusting. Even when I ve been there first thing in the morning you can tell nothing has been cleaned. I really wish this location could get its act together because I truly miss eating here. To have healthy, fast veggie options in Collingwood is a a dream. Hoping things change so I can become a regular customer again.

Good food, but slow service.

Consistently delicious, fast and clean

When Freshii came to Collingwood I was very excited!!! It is so great to have a healthy alternative for a quick lunch or dinner on the go. Every time I have been into this location the staff is always very friendly and the service is great. One of the regulars girls even went out of her way to find out for me about whether or not the tofu was organic, which I was happy to learn is :) What a great addition to our growing community!!

Great food, some staff are not customer focused

I like Freshii, lots of healthy food to buy and fresh!