147 Hurontario St, Collingwood, ON L9Y 2L9, Canada
With more than 20 pita fillings & 40 toppings to pick from, Pita Pit offers you millions of flavour combinations. Pita Pit was at the forefront of the growing “fresh and healthy” eating revolution, when we opened the first Pita Pit in Kingston, Ontario near Queen’s University back in 1995. Pita Pit delivered what students, families and young professionals wanted but couldn’t find nearby; an affordable yet great-tasting fresh and healthy alternative to high-fat and high-carb fast food.
Delicious food and warm welcoming staff The lady who works at night very charming and helpful. Always happy to come here again and again.
Morgan definitely goes above beyond: I received the most personalized service for my son’s Order for School. She even prepared the pita after I forgot to re-order it and gave me a call about it. I totally appreciate how she respectfully and in an encouraging manner, Found a solution so that my son could enjoy Pita Day with his classmates. Morgan!, thank you for your 11/10 Customer service with a happy demeanour.
Placed an order 30 minutes ago.... 4 people served ahead of me and find out my order is not on the grill. Keep an eye to make sure your order is in the line and being worked on. Unlikely to go back again.
Just ordered from here and received 2 incorrect pitas, one of which had 4 toppings on it... Would not recommend the Hurontario street location in Collingwood if you like pita pit. Just go to blue mountain where the staff clearly pay attention.
We tried the chicken shawarma and chicken souvlaki wraps for the first time! The food was very delicious. Great service and smiling faces!
If I could give LESS than one star I would. They mess up orders and refuse to rectify them. Horrible service. Needs a complete overhaul on staff! Morgan the manager needs to be fired. Unprofessional and rude. Edit to update: contacting corporate and the better business bureau will get you farther than the store does!
I’m a lover of pita pit! I always have and will but This location is something else. I’ve had good and bad experience here. I’ve been in store and I’ve done online deliveries. Customer service is a hit and miss. Some staff are amazing and actually care. Some I ask for how I like my pita and I get an eye roll and no reply. They don’t toast pitas long enough, it’s not even toasted its warmed up. If I asked for it toasted I expected it to be a little crunch to it. I did an online order today and I asked for the veggies on grill and they weren’t even cooked. I keep giving them a chance and asking right down to right amount of Sauce and exactly what I like/ want. I still feel like they just don’t care enough.
No Hygiene.. reordered still they don’t care I mean. We got alive fly in wrap before, after reorder we were expecting clean food but still got this little guy highlighted one below in photo.
Its my first time at Pita-Pit, and fortunately, I got Sandeep Kaur at service. She was really helpful n kind and very efficient with order.
Rude staff. Very less quantity of rice and chicken and all toppings in chicken shawarma bowl. Feels like the staff are saving food. Not worth
Very friendly staff. Had a good convo
We needed a quick stop with healthy food. Their buffalo chicken salad bowl was perfect!
Dirty store, ignorant staff, and their manager Morgen proceeded to scam me out of 2 pitas I paid for, then banned me from the store for rightfully getting upset.
1/5 stars isnt slow enough, actively watched the manager ban a customer for not giving him what he ordered ? Free drinks and chips to what cover the fact this man was rightfully angry, What is happening in this location
The manager Morgan completely ruined mine and my friends visit to the establishment. Refused to correct things and was very ignorant. I truly feel sorry for the workers. You dont quit a job you quit a boss.
Not bad not great
Great place to have lunch.
The woman working at around 8:30pm was amazing she was extremely kind and professional. The food was also made with care! All around great experience at this location
Really great experience!! Mandeep was really friendly and helpful. Much recommended!!
Mandeep was really nice and got to my order right away, she provided great service. Her service was professional and my ceaser wrap was amazing! Love coming to this collingwood location. Staff is very friendly and very yummy food!
Had the best pita and experience at this location on 27th of jan, approximately 7:30pm. After a super long disappointed wait at sushi hon and not even having drinks brought to the table after 30 mins of being seated, my family (with two kids aged 3 and 1) and I left and went in to pita pit to sort out the kiddies hunger and agitation. The two staff working that evening were so friendly, kind and welcoming. Although it was a simple and tasty meal, their interactions made us feel special, at ease and left us smiling. Thank you for showing our young children how to be kind and nice to others :) we will certainly return when we visit Collingwood next.
Good service, great staff
First time in Callingswood and this pita pit branch. We loved it because of good quality food and well mannered staff. Thank you Food
Terrible customer service. Their solution to everything is we dont know what to do, out manager is not here
Terrible customer service.
The two ladies in at night were very polite and helped me out
Really friendly and hard working staff!
Had a great experience there tonight. Elaina was fantastic! Id give a rating, but unfortunately, Google wont allow me to Best sandwich joint in town. Hands down!!! Vegetarian options: Great vegetarian options.
I got a pita from here the other day and the new manager there was friendly and really kind. They made my night :) The pita was pretty good also!
We got chicken shawarma and it was great!! The staffs are really friendly and they put topping generously Well done!
What a treat. Pita Pit has to be one of the best fast-casual restaurants in existence, and it s nice to know the service and quality is consistent at this Blue Mountain location. The pricing wasn t even overinflated for being within the village. The food was delicious as always, but the staff here whist go above and beyond to create a happy dining environment.
Terrible service. Food poisoning. Beware!
Loved our gyros pitas! My son also ordered a protein smoothie and he loved it.
Staff is very friendly even when the store is busy. Visited June 1st around 5 pm and there were two young people working, a very big rush, and they got everyone served efficiently and while still giving good customer service.
Very good fresh food. Friendly staff. Tables are available. Vegetarian options: Grilled halloumi cheese is available as well as the usual hummus. Food : 5/5 |
Excellent customer service by Tate - calm, polite and courteous.
Zero stars worst thing Ive had eaten in my life disgusting
Great food
We had a falafel and a chicken shawarma - both were very good. No skimping on the very fresh toppings. Shop was very busy but the ladies were still very friendly. Would recommend.
Great service.
Always delicious and well prepared!
Almost 14$ for a regular chicken pita(no combo JUST A PITA). And only half full. They used to stuff them full. Now half full. I asked for more spinach and lettuce and she rolled her eyes at me and gave me literally a pinch more. Not worth the insane price .
Visited for lunch and had a great experience. Service is excellent and food is delicious.
Gotta love the customer appreciation days. Nothing like a fresh pita to make your day
Taste 4/5 Service 4/5 Value for money 4/5 Cleanliness 5/5 Vegetarian options: Blackbean and Veg Flafal
It was delicious! I had a gluten-free pita with turkey/ all the fixings I like including a Tbsp of guacamole and chipotle sauce. Mmmm mmmmm
Excellent Service and hands on Employees!
Came to the store after snowboarding all day for some late night food. It was around 9:05 but had noticed the front was closed even though the sign had showed that the store was open till 10. Then decided to call to see what time the store was open till. The person working the evening shift answered the phone, and I had proceeded to ask what time the store was open till and was immediately hung up on. I then called again, and was told that the store sign said it was closed at 9:00PM , as I had clearly just walked by it 5 minutes ago. Didn t mind that the hours on the the store front were incorrect or that they have been switched due to covid . I just did not appreciate having the phone hung up on me, or the attitude I had received on the phone by the employee.
Delicious pitas with fast and friendly service!
Always enjoy lunch here
I ordered from this store tonight to have it delivered in town. I pre-paid and even paid the tip in advance just to make life easier. After waiting for 2 hours and my food not yet delivered I decided to drive to the store and pick it up. I was fuming mad, and prepared to give a 1 star review, but when I walked in it was clear to me that the store was understaffed and overcommitted on orders. The 2 guys on shift were struggling to keep up with the rush and even in my anger and frustration I felt so bad for them. In the end, it wasn t their fault so the extra 2 stars are for them. To the owner / manager these guys worked their buts off tonight. You should recognize them for that, and should really reconsider your scheduling practices.
Arman made me a large buffalo chicken bowl today it is is the best one I have ever tasted. She was fast, efficient and had amazing customer service! Thank you so much!!
Friendly service, clean, and fast!
It was my first time going there and i was truly mesmerised by the friendly staff and one of the staff member named as Sai is beyond amazing, since she helped me in choosing my meal and explained it so well!!! She provided a very nice hospitality !! will visit soon
Food made fast and fresh, definitely worth the price. Friendly staff
Fresh. Quick, friendly service.
Placed a order and had something missing from my order (DoorDash). Called my dasher to go back and retrieve the item that was forgotten and denied to go back. Tim (employee at Pita Pit) came to the hotel I was staying at to personally deliver the remaining item during a dinner rush. To me that s rare customer service. 10/10 in my opinion.
Never had a Pita before. The young man who served us was very informative. We really enjoyed the chicken pita
Brendan is a super chill hooman and made an awesome sandwich while having a great conversation, I wish more places would hire ppl like him but kudos to pita pit for hiring him he s definitely a great representative of your company
Good service and good pitas. Always a wide variety of toppings to choose from. Cant complain about the Pita Pit. We saw an Uber eats driver in there too, so nice to know you can order from home. Vegetarian options: The vegetarian options are really good! I like the Black Bean or Falafel Pitas.
The staff is Fantastic!!! Always great with a. new suggestion, to change things up a little bit Going to be a regular twice a week Monday/ Friday Matt
One of the employees named Silas suggested one of the best pitas Ive ever had. This man changed my life, Ive never been more impressed with customer service. He made me feel perfectly accepted.
Ordered Spicy buffalo chicken Caesar pita and there was a live fly inside. Called the restaurant and they sent another fresh ones. Those had tine bugs inside it. Had to waste so much food. Very unhygienic. Not ordering ever again. Order no- 546D2 Date- October 12,2022
Friendly and professional owner. Have us a tip or two to visit close by attractions. Food suggestion was also good Food
Crazy busy on a Friday night with only two staff members. They were great! Tho rushed they managed to keep everyone waiting happy with their pace. Overall its fast food fare and only edible if you need a quick bite to eat. The Buffalo Chicken wrap was decent and had mild spicy flavors. Washrooms were very clean.
As always was very good and clean. Had this younger guy make my order and all I can say is that hes going places. Good vibe
Caleb was a awesome guy made it feel very comfortable and fun great guy !
My brisket bowl had only two tiny pieces of meat - hence the two stars
Store Never have halal chicken.
Absolutely great food
I love it with all the fresh ingredients
Delicious
Totally delicious. Would highly recommend, beats burgers any day
Amazing pita and such a cute little note. Thank you so much pita pit!! Your amazing.
I had the falafel pita large size with hummus and lots of other good fresh ingredients in there. did not think I would be able to eat it all though it was so good that I managed to.
If I was on death row, The Troy Special would be my last meal. All kidding aside, I have never been disappointed by this location. The quality of food and ingredients are so fresh. The staff are very personable, specifically Troy. Hes a very bright, out going, enthusiastic young man destined for greatness. He made all the appropriate recommendations, took my sisters allergy seriously, and exceeded all my expectations. Troy makes this feel like more then a chain fast food place. I go back to this place often, hoping he is on shift, he is so pleasant to deal with -- a young entrepreneurial business man indeed. Special shoutout to Gauge and Sophia, for also providing quality service. Keep up the great work team.
Dude.. thus place is amazing and the staff is friendly
Sebastion was amazing! Sunday afternoon he was managing the store all by himself! He deserves 5 + stars on his own. Super friendly all while efficient and ensuring customers had a great experience and delivered tasty food All employees should be like Sebastion!!
My go to lunch spot in Collingwood. Friendly staff, great food. Convenient and cost effective.
Fast and taste great
Want to have a good muck for lunch this is where you go
Great tasting pita filled to the brim with delicious toppings!
Always fresh ingredients and they have the best Falafel! I look forward to my next visit which will be tomorrow lol.
Tonight my daughter and I were in Pita Pit Collingwood and we were looked after by Sebastian and Breanna. They were both awesome. They were lots of fun, made some delicious suggestions, worked fast and were very courteous. We left with big smiles on our faces. Thank you both so much!
Very popular place. Great service.
A big WOW for their fresh product great taste and extremely good service. A lot of our our local restaurants have been hit so hard by Co-Vid 19 please get out and support our local restaurants.
Pita Pit is a general go to for reliable tasty feel good eats. If you havent been, go. Fast food done well easy on the budget with solid options for both carnivore and herbivores. Healthy, packed protein wraps with flavour.
yum
U get good shawarma here 8n a different way... U will like it
We had a little trouble finding it (the sign is not lit and there arent any lights shining on it) but when we did, the food and the service was great. Our pitas definitely hit the spot!
Great service and excellent food. Well-worth the wait.
Always amazing
Okay food
Best pita place ever! Always fresh and fast service
Two of the three employees were really grumpy but the what appeared to be the assistant manager or certainly senior employee seem to be just awesome so dont know what to say about that. The food was pretty darn good prices are okay maybe a tad High but yeah overall its pretty delicious. I was there in the lunch area, 1300h give or take.
Not impressed with staff knowledge. Asked for kids flat bread with no combo. It was 9.85. The combo (drink and chip or cookie)... wait for it... 7.85. We asked why. She said it depends on size. Huh? Pita Pit, you gotta up your pay grade to get some edumacation.
Great food. Always freshly made!
Food is good, a bit pricey though. Fast service and clean.
The Collingwood location is one of my favorite Pita Pits. The options are always very fresh, and the service is consistently excellent. Great place for a quick & healthy meal.
One of the better Pita Pit franchises around.
Pita Pit makes subway look like prison food.
I really like pita pits. It is a nice change from regular fast food. This one is clean and the staff were nice.
Good food good prices. Could use a few more smiles however.
The best experience Ive ever had in a Pit Pit restaurant was at the Collingwood location. Both of the staff members working excelled in customer service but the one boy working stole the show. He was wonderful. He made my pita as if it was a work of art but thats not what caught my attention. He was so funny with a personality containing so much energy and passion for what he does. My mom and I literally felt like we were in a pita pit commercial. I wish I had gotten his name so I could give him credit for his amazing service. I would come back to this pita pit for the service alone. The manager/owner should be very proud of the amazing staff. On another note I have never seen such fresh veggies at a topping bar. SO impressed!
Love this go to lunch spot for a healthy lunch
Great food at a reasonable price and very nice staff. Dont miss it.
Excellent and friendly service
The chicken shawarma tasted like beef. I couldnt eat it. My friend ate hers and said it was ok, but not authentic. Shes had better.
Good fresh ingredients
Love It!! Miciah is great there
Chicken shawarma was really good!
Friendly
Exceptionally good Burittos as always... Had the Chicken Breast and Southwestern Chicken buritto... Both delicious and great
Amazing staff.
The best pita pit in cwood!!
Love the food staff are great
great food at a decent price and they offer gluten free pititas!!
Very friendly staff, good vegetarian choices and very well tasting food. A tad on the pricy side, two large pitas $ 20
Yummy pita and great customer service. Provided entertainment while creating my pita. Sweet young man thank you Sebastian
Good service
I just finished getting myself and my girlfriend a pita from this pita pit location, And it was probably the best service Ive ever had from a Pita Pit. I asked them about the new pulled pork Pita and they were very informative about it. The service was incredibly quick and both of the employees that were helping me out were incredibly friendly and helpful.
Always love coming here!
guy said yup after every thing i added to my pita. was really annoying and just dessimated my day. thanks a lot bro : (
Amazing place with outstanding customer service
Clean store and friendly helpful staff. Great place
Always excellent here
Good, fast service
Quick, easy and healthy(ish). Stop here almost every time we leave Collingwood for a bite on the way home. The staff are friendly and help make ordering easy.
Amazing dining experience. Sebastion was running the show all by himself. I was the tail end of quite a large rush later in the night, Sebastion delivered exquisite service with a smile on his face and with the utmost efficiency, truly a wonderful representative at pita pitt collingwood !!
Always fresh
Very friendly staff on the date attended. Restaurant was clean with two restroom facilities. Pita was created served in a quick manner. Tips provided by staff on toppings and other options. Located in downtown Collingwood. Park on the street is hard to find but there is municipal parking in behind the restaurant with an alley to the main sidewalk. Would attend again.
Good, clean, healthy place to eat
Fast service
Food is SOOO fresh AND Healthy.
Always great
The girls were very friendly and helpful. The pitas tasted very delicious as usual.
Like every other pita pit
The girls are very nice and efficient! The pitas are very good!
Great service and food
Great food and service
Always good. Probably the best quick reasonably priced healthy option.
Great healthy fresh food and fast service
Great place, great food, great service. Thanks. ;)
great food
Fast and healthy
Service was somewhat slow, since all 3 girls on shift werent quite sure how the annual $25 gift card promotion worked; however, two of them were new, they were professional about it, and it wasnt overly busy, so I didnt mind. Food is good, restaurant is clean, pretty much what youd expect out of a Pita Pit.