Subway in Collingwood

Good crew, good food , thanks guys!

The service is to bad & the employees don t know how to behave with customers as well as the staff was to slow.

Food quality not like it used to be. Be surprised if subway is around in 5 years Food

Staff rude, environment unclean, toppings and sauces not appropriately restocked.

horrible new management and staff are a bunch of mannerless animals and i seen cockroach wandering the kitchen

Vegetarian options: The service at this place is incredibly slow, even for online orders. The subs take an unreasonable amount of time to be prepared. On top of that, the sauces are poorly distributed, and the portion sizes are pathetic. Their bizarre policy of refusing to grill your sub if you add four or more sauces is just ridiculous. This experience was disappointing and frustrating.

This was the first time visit to this restaurant. The experience was totally worst it spoils my mood .they don t have customer service experience.

Do not go to this subway !! I got moldy meat on my sandwhich and not only didnit take 12 calls to finally get through to someone but than im told nothing can be done so if you wanna waste your money this subway is the place to go

They gave me the wrong things even when I told them, I asked for hot sauce they gave me peppers and when I was talking to her she was to busy with a coworker, it was very bad overall service

Had really bad experience just because of one lady working there, I saw her name Barbie and she was treating us in a very bad manner, she was rude all the time also if I talk about the food, she didn t even listen to me properly as I told her to use new bottle of sauce because the previous one was almost empty but she just ignored me and just put a bare minimum of it in my sub.

Barbie offered a good customer service

They say they close at 10pm, the sign said open and it was 9 40pm, the door was locked and we saw them hidden in the back. We left, 5 min after I called and they answered the phone. What a joke, guess ppl dont wanna work anymore.

I loved visiting this location. A big shoutout to Barbie, thank you for the amazing customer service. She went above and beyond to help us.

Great service

Excellent service given by a girl named Barbie. I am very glad to be part of her customer service. Thank you Food

Never ever trust that they will make your sandwich correctly if ordered online. I will never order from this location again

Food was good. But the employe who were serving us was very rude. We felt like they didnt wanted to serve us, may be he or she was racist. The employee was a big healthy one.I hope owner of the store read this.

A foreign company that sued a local university because they proved they do not use real chicken in their subs. 0 stars. Fine if you want to use a 50% soy mix with your chicken, but say what you are selling and dont sue the locals when you get caught .

This location is one of my favourites. The staff are always friendly and the store is always clean. Its located across from a high school and gets very busy sometimes but the staff work hard to keep everything clean and stocked. I appreciate it very much. Thanks to the staff for making my lunch breaks great.

good stuff,

Giving only one star because I had to. I was there at 9:50 PM and the store closes at 10:00PM. When I entered the girl working there told me that they are closed. I was outside the store for 5 mins searching for another nearby eatery. When I saw the time it was 9:55PM. I went in the store again to ask that she still has 5 mins and it was only one sub that she had to make. She was so rude and told me that only 5 mins were left and that she also has to clean all the things. I understand that the workers are tired and want to go home after a long shift but this is unacceptable. Very disappointing. Owner should definitely take action.

Amazing service The leo guy that was amazing making my food Food

Good one close to blue moutains

Its subway its exactly what I asked for a Subway

Great staff. Always friendly

Not bad but expensive

Only place that open at Christmas day. Appreciate their work.

Eat fresh

Even though I ordered threw the app it was great service great staff and really quick from ordering to eating

Great location only chicken teriyaki less juicy.

Great service! Very friendly staff! And great subs!

Knows order, very good service. Thanks guys

Clean and quick .. lots of parking.

We were there about 20 mins before closing last night and the guy that was working behind the counter was SO great. There was a family of 4 in front of my husband and I, plus a pickup order. Im sure that close to closing time the last thing you want is to make food for 7 people but he was so friendly and attentive. He absolutely deserves a raise! The store was clean and our sandwiches were delicious.

I just went this location and I really impressed with service from this location. I just want to mention the name of guy and his name was Kris. He was making a subway like in a chef style. I m really impressed with his style.

The young man working at 5:25 on may 22 is hands down the best fast food worker ive ever interacted with. 11/10 for everything he did. Ive worked in gourmet restaurants that have less respect care and knowledge of ingredients than this man. He deserves a hefty raise. Hes amazing. Left with a huge smile.

Good

Very good , newly looking place. But some times does not allow all the coupons.

$20 for a sub, get real

Chris was awesome !! All stars because of him

I used to love coming to subway, I never had a bad experience ever when I came to subway, until I started paying closer attention, the customer service is always a 10/10 but I felt a bit uneasy when I walked into a subway for lunch on June 20th at 1:00pm and there was two girls who have just finished up with a customer before me, and she did not put on a new pair of gloves after watching her finish up this customers order, touched the cash register, touched other things with the same gloves on then proceeded to start my order, before I could even tell her what sandwich I wanted I asked her if she had put a new set of gloves on, she had a guilty look on her face and didn t not answer, just took the gloves off and put a new pair on, for the rest of the transaction she had an attitude with me I was not trying to be arrogant to the staff but after a two year pandemic I was a bit uneasy, if the box of disposable gloves are there why stay wearing one pair?? Just pay attention when other people are handling your food, especially right in front of the customer.

Younger guy working put in the most care Ive ever seen when making my sub 10/10

mixed them up@@

Got double chicken doesnt taste the greatest pretty cold even after toasted.... way she goes i guess just not gonna do that again

I was there at 9:36 pm there was an Individual working on their own. Hands down even with a busy line up close to closing they handled themselves with professionalism and showed care for the sandwiches. Whoever was working deserves praise for their hard work. Food

What can I say? Its subway. I just felt like the server was annoyed with our presence. She also caked my sub with mustard lol.

ORDERED 6 CRISPY CHICKEN SUB and CHICKEN DOESN T TASTE GOOD IT WAS FROZEN AND CAN T EVEN BITE, WENT BACK WITH THE COMPLAINT THEY REFUSED TO EXCHANGE AND SO CALLED MANAGER NEETA SAID IF YOU DID NOT LIKE IT WE CANNOT DO ANYTHING. IF YOU WANT TO WASTE YOUR MONEY YOU MUST VISIT HERE, I WASTED $10.50 ORDER NO 13400B50-60

Has a broken sink.

Very bad experience, Didn t expect this from Subway. Went this location to buy chicken sandwich . It was frozen even after toasted.

The workers were nice and they did a good job on the sandwiches.

Bread not really well toasted.

Staff were rude. Took the order and then kicked us out as they were closing early. Nice! Not worth the $26 for two six inch subs.

I love coming to this location especially when Barbie is working. She always goes above and beyond. She is very friendly & amazing at her job. For the short period I m there she makes me feel very welcomed. :) love her service

This location is showing excellence in food service. The great customer service with quality sandwiches is the reason that I will definitely be back.

Barbie was incredible and so nice!!!! Amazing customer service

Barbie was very helpful, rice bowl and sub was perfect, preparation was fast and efficient, restaurant was clean.

Barbie, was such a very friendly staff. She is sooooo patient with my family. We ordered a lot of foot longs and we have variety of topping preference and she instantly gets its. She was soooo awesome on how she handles a bulk order. And everything was correct!!!! We will come back again next time in this branch! Kid-friendliness:

Delicious and fresh food with fast service and we ordered 6 footlongs. Thanks Barbie for the great service

The sub i had with my family was all dry, careless packing and tasteless and i have given so many chances at this subway but no improvements at all. Bad customer services as well by the asian lady.

One off my favorite subway locations highly recommended from me

People here are superrr nice and always are in good moods!!! I know some people who work there that know me from coming in a lot and they are always so polite and so uplifting towards their customers and make the subs sooo delicious!!!!! HIGHLY RECOMMEND THIS LOCATION!!!!

Good service friendly staff

Very impresswd with the service snd the cleanliness of this location. Staff is awesome, friendly and on point. I look forward to my veggie subs..keep up the great work guys! Good customer service is hard to find now a days. I appreciate it. Thank you

Very clean, friendly staff ...and very covid friendly.

Generous portions. Good stuff.

Went to Subway and ordered (online) pickup was for 8:35 and my order wasnt even ready when i got there a chicken & bacon sub with cheese & BBQ sauce toasted! Well when i got home it wasnt the right chicken and it had no bacon and it wasnt even toasted! Very disappointed

The Chicken Bacon Ranch is amazing. This location is super clean and the staff is very friendly and efficient. The bread at this location is the best Ive had of all the Subways

These guys and girls are amazing. Great customer service, great team work and generally just a pleasure to go in. This is exactly why I come to this location! The girls there are really nice and the guy is very funny. Date is 6th May and I was in there at 1300. Awesome job

Good and quick service by ashish

A little busy, but understandably so, as it was lunch time. However the location was well staffed and it didnt take long. Seems to be a clean location as well. Thank you!

Chris at Subway First Street, absolutely crushed it!! Amazing service under pressure on his own!! Shout out from Connor and Erin

Clean and nice place

I go there sometimes and get a meatball or cold cut sandwich, they are always good to eat!

Good service

Vegetarian options: Great selection of fresh veggies to choose from Parking: Lots of parking available

Staff was very opinionated, but they made a decent sub

Great and fast service by friendly staff with great hospitality which is unexpected from subway Usually.

Fresh toppings with great service! Clean establishment and seems like they care about the place. Definitely a good stop to make EVERYTIME

Awesome staff. Great sandwich.

Very well organised and accessible spot. I also like they are not one of those Subways that are stingy on the vegetables. Despite this, it is always clean and special thanks to Chris he really made picture perfect sub. He deserves raise.

Great customer service.

Good to go

Always fresh

Terrible pizza sub and overpriced. 8 dollars for sub that tastes like it came from a gas station or seven elevin. Thanks for the overpriced gut rot.

Great service and nice staff.

Great service, and friendly staff. Recommend this location

Kind staff, especially Mark, who are always kind and make your subs very fast.

They staff is very friendly and work together so I was in and out. The sun was made exactly the way I wanted

Had breakfast here and the food and staff were fantastic. Keep up the good work management!

Awesome staff Great food

Friendly service and ingredients were fresh. Plenty of cookies.

Theres so much sugar in the bread that its considered cake. So yeah its great

Like their subs always tasty except for the attitude of some staff at the Hurontario Street location

Mark you are an absolute legend at ur job and I appreciate coming by and you making my sub. Everyone else I can t stand all miserable, gives me no toppings at all even when I ask for extra, just not fair . Anyway tonight was my last time ever at this restaurant won t be back.

i asked for a sub in whole wheat and they gave me white bread and i specifically asked for non toasted and they toasted my sub, staff are not good listeners but i felt bad saying anything so i payed for a sub i didn t even eat the man also rolled my sub into a ball well wrapping it up

Very friendly staff

Great subs and very helpful staff! Great experience!!

Good Staff, Proper Ownership Good Service

LOVE Subways. You choose toppings & subs are prepped right in front of you. Vish is really friendly & quick. Great work guys.

Just had a great lunch with exceptional service from this Subway location. Both people working today were awesome - friendly, sincere and made us great subs. Thanks!!

Great food, place is kept fairly clean, staff are always very nice and welcoming.

Limited parking Stale bread

Added new plant based meatball sub which made me have to come back. It was really good, wish they had Chao plant based cheese to go with it. Friendly courteous employee.

Compliant for a hunger emergency

Great tasting sandwiches. Best location great staff.

Subway is open as of April 24

Great service... All the staff are friendly and quick...

Great service and great precautions considering the environment we are in!

When your just too tired after work go to subway great service

The guys were awesome to talk to and joke around with, and they were super quick making our food, 11/10 for customer service and the subs Will definitely have to return soon

Fantastic staff, very fast

Poli saanam myre

Nice place service pretty good big line 3 times Ive been there and moved fast ! Was nice to not wait half time youd think youd be!

Awesome experience, very fresh food:)

Tl:dr long wait for cold subs On a bad data connection, but if I can wait 20 minutes for a cold but supposed to be hot sandwich, well, I can wait for the connection. Went to subway, went through the mobile app and set an appointment at 110pm, which was about 20 minutes lead time. Ordered a 6 inch cold cut and a footlong BLT. Footlong was toasted and the cold cut was panini pressed. Picked them up at 110, and they were dead cold, clearly been made long in advance. Sandwich was good once I got it home and reheated it. Given I have to wait to get cold food, at this point, theyre not sandwich artists, theyre sammich finger painters.

Friendly staff and fresh ingredients. Ample parking ...

Friendly and clean

Great customer service

Its ok. Just sandwiches

I go to this subway regularly. I have always had decent service from this location until tonight. I do not live in Collingwood and this is the closest subway to my location which is a thirty minute drive. The store is open until 10pm. I arrived before 10pm, doors locked, open sign turned off. I chose to phone them since the doors should not be locked and they told me that they had already locked doors and turned sign off so therefore would not be letting me in or serving me. Im pretty disappointed that I wasted $10 on fuel and an hour of my time driving just because these kids want to close the store ten minutes early so they can get home ten minutes earlier. Its really quite a piss off when you are hungry and have hungry teenagers to feed as well. I will be contacting the manager tomorrow to see if there is anything he or she is willing to do about this or if they are simply going to tell me I am s.o.l. I have worked in the food/service industry... You cannot lock the doors into the posted closing time, and if there are people inside eating you cannot lock them out, simply because you are closing. And I get this isnt a fine dining restaurant or even really a dining restaurant... But it is a sit in food service and I am really unhappy with my wasted time and the service given over the telephone. I would love to change my rating to a higher star and I will depending on how management proceeds when I call them tomorrow.

Always time for a great sub

Clean cozy place with friendly staff

My wife experienced bad customer service at the location, lets just say she had to wrap her own sandwich and bag it. Smh

Great staff, very friendly and like every other location. The service and food is fresh.

Great guys, great sandwich artists!!!

Today the staff on the run are illiterate and awkward behavior.

I went in with 7 individual orders. Done perfectly and accuractly and made sure I got the best deal on the meals..super kind!

Nice and fast bathroom where clean

Just got an unbelievably smushed sandwich, the employee was brutal, not rude, just young and very inexperienced. Definitely will not come back, there have not been any adults working in the store in awhile and it shows.

The subway was clean and the service was quick.

Decided on Tim Hortons today. We are in too good of a mood to deal with Mr. Grouchy at Subway.

Disrespectful staff, didnt even know how to wrap the sandwich

Had a salad with sweet onion dressing it was so good

I mean.. its a subway lol friendly staff