McDonald's in Colwood
681 Allandale Rd Building A, Colwood, BC V9C 0S2, Canada
About
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
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super friendly staff, incredibly clean and everytime ive been through drive through its been fast and great service!! keep it up allendale :)
Ordered 2 coffee carafes to go here via the app and I had only been in the sy Tore for 2 minutes before a manager asked for me by name to assure me they had a person working on the coffee and xtras right away. I definitely appreciate the attention and service.
I placed my order on the McDonalds app. While at check out i chose take away. No options given for to be picked up at front or drive thru. Staff at driv thru was not able to recombine the order number. Anyway, that’s no a problem at all, could be a technical problem. The reaction given by that philippines‘s lady at the window was not welcoming even though my order was paid.She asked me to come in the store and grab my order while i waited. She cancelled and refunded that transaction and had to go again to order food.
It is a McDonalds. The food is the same every time I go to one. They all look relatively the same just a different physical layout. Based off my recent experiences I will no longer go to McDonalds based off their increasing prices, "food" quality, and charging for a bag when you order carry out.
One of the nicer, cleaner McDonalds I’ve been to. Staff is very kind and efficient making for a positive atmosphere. I was here in the morning and though the staff was busy, they didn’t push that on to customers.
Nice clean newer location . Smaller than most, no kids play area that I saw. Drive thru is quick
I live near this location and go here often for Breakfast. I usually get the hotcakes with sausage or breakfast burrito. Compared to other locations this one is by far the best for freshness and customer service. The hotcakes are delicious and the hash browns are so crunchy and fresh, love it. Keep it up.
Feels strange to write a review about a McDonalds (because I’ve held back many a gripe for fast food gone wrong 😅). But the series of pleasant surprises blew us away and I had to write about our experience! Ambience: very clean from inside and out. Party vibes: I’m not saying it’s like a castle wedding but there is a definite celebratory feeling in the air as they have a designated kids party area and the cute little personal touches feel less commercial than your usual MCD. Charming winter decor on the windows! Service: the staff was friendly and attentive (surprise!) beyond expectations. They were not too busy, so they were bringing food out to people’s tables which was a very nice touch. Hygiene: did I say clean? Make it ‘eat off the floor’ clean (and I’m a compulsive cleaner myself so…) Every door (entrances and restrooms) has touchless entry and exit (move over infectious agents…) The trash cans have an elbow lever so your hands don’t touch the opening.
Very friendly staff
Don t even know how to make hot chocolate
Service is absolutely garbage. Always parks orders to avoid their times being affected then once youre parked, leave you waiting because theyve cleared you off the screen.
It s just like McDonalds
This McDonalds is on its game. Thank you guys.
If i were to count with my fingers, the amount of time they gave me a straw when i said yes, I would have zero fingers up.
Very clean and welcoming. Tried the new McArch, surprisingly big.
They are always getting my orders wrong
Absolutley coolio!!!
It took 18 minutes from order to a side of fries
I love this McDonalds but just found out they don t give refills on fountain drinks. 3/5 stars just because of this otherwise they would have gotten 5
Every time around 11pm to 12 am when I visited to pick up a order from skip everyone stupid staff is ignoring me even the order is ready and packed no one give it to me its happen many times mostly in nights 11pm to 12 am they are always busy in their stupid talkings who hire these tools ??
It had one job - to be faster and cheaper than the rest, but now there are no good reasons to go here for the last decade. Not only do they never upgrade their menu or ingredients, they turned their bright and happy colors into what one would describe as a soul sucking prison-like corporate cubicle... who planned this?
Ray is the real mvp running the whole ship
20 minutes to be acknowledged then when you returned their well over two hour old chicken and they just smile and laugh. Sad because this location was the best in the area.
Typical mcd my favorite to go to.
Normally pretty good but this time they forgot our small fry AND apple pie.
Beautiful atmosphere, warm food & good service
Items on the menu missing, plus they don t give out refills! What kind of McDonald s doesn t give out refills on fountain pop!?
mike is the best
9 times out of 10 theres something wrong with what I get in the morning. Mochas are either not stirred and the hot chocolate is sitting at the bottom or theres barely any in it at all. The bagel breakfast sandwich I order with no cheese but with mayo added either has no mayo and cheese or the smallest possible amount of mayo on it. And iced coffee either has way too much sugar dumped into it or not enough so it just tastes like watered down cold coffee.
I asked for a crème egg McFlurry, and this is what I got. I have no idea what this even is. It s like I got ice cream blended with onions and bread. Is this a joke?
Very friendly staff, they all seem happy and cheerful and are often joking with each other , great team atmosphere, food is ready quick with a smile and a thank you.
Nice place, friendly staff and clean atmosphere.
Not open 24 hours. I ordered on the app, but when I picked up through the drive-through I was told their system was off and to come back at 4am to pick up my food.
Too many times now have our orders been shorted by two or more WHOLE ITEMS. I even order inside the restaurant and they still miss things, the entire place was empty of customers so volume is not an excuse. Tried to give me three hot coffees and a bag of food with no drink tray, just zero common sense. For the price of the food, they sure arent training their staff. I live very close to this location but they wont see another cent of my money. Super disappointed, enough to write the first bad review of my 42 years of life.
Google lists the drive through is open 24 hours, ordered through the app which also listed 24 hour drive through. Showed up to pick up and after waiting in the drive through for quite a few minutes (which was not blocked off) I tried the other lane, no answer. I tried to pull up to the window to see if there was anyone there, no one. Pulled back around and waited another minute before I honked and finally someone answered and told me they are closed from 3:30-4:00 to prepare for breakfast. He was not very polite, I told him I had already placed an order on the app and that it lists they are open 24 hours. The app shouldn t allow mobile orders if they are closed, and they should be blocking off the drive through. Disappointed as I was on my way to a 12 hour shift and no longer had time to stop somewhere else. The lack of communication and the rudeness of the staff has me writing my first ever poor review.
Absolutely slowest McDonalda I have ever been to. If you value your time - don t dine in here
What a joke, only McDonalds in history to not offer refills on pop. I asked the staff member, he laughs, shrugs his shoulders and says We dont do refills here, go to the other one down the road if you want a refill. Thanks for the advice, i will take all my business to the one down the road.
Surprisingly dirty
The staff at this place make me want to come back. Theyre so nice!
New and clean They bring your mobile order to your table Too far away from school zone for kids to get to
Finally got the McRib!! Been waiting 10 years!
Closes at 10 not 24 hours really annoying with this false advertising
Says 24 hrs but not open at 230am
Beautiful McDonalds restaurant, friendly staff
Nice new store. Nicely decorated. Not much to say about McDonalds food so stars are nit bc this food was bad or not made prooerly... mcD food is just not for eating more than a couple of times a year no matter how it is made. Tried the limited time waffle fries and no thanks. One thing mcD has right are the . Service was friendly and quick, we went for pay at the tower and table delivery. Clean place.
Such a clean McDonalds is rare in the town
Food is served quickly, 24 hours is key
Went here at about 10:30pm yesterday. I was the only customer and they messed up the order. Staff was to busy not doing anything to put in a mild amount of effort
Great place for a quick dependable meal.
Its McDonalds.
Nice and new! It gets busy in rush hours
Bad day for staff service. Order received wrong. Other customers waiting up to 20 minutes for their food. Not busy inside. Staff lacked direction, focus.
Only time this location gets your order correct is when you eat inside. Drive thru today missed a medium fry and shorted our 20 nuggets by 4. Nice try cannot count apparently. No straws or napkins. Have been through at night with no one in the lot and didn t get our order correct. Drove up the window and everyone was standing around doing nothing. Seems correct as another review indicates poorly supervised staff. No pop machines in dining room you have to go to the counter to ask for refills. I would say if you live out westshore way skip this location. And go to Lowe s lot or colwood strip.
Food was as good as McDonalds get, restaurant was spotless, service was excellent.
Speedy and fresh.
Didn t give me any sauce for nuggets
The staff are extremely rude... Made the mistake of walking the wrong way to the entrance so this unpleasant looking man popped his head out with some sassy words. I did apologize and said there were no cars coming anyways.
The washrooms were clean and it gives me restaurant vibes
Relatively new McDonalds. Only single register as they encourage using the electronic order board. New interior design. Service friendly however twice my order has been wrong when I get it.
Repeatedly unable to get orders right. Avoid.
Best service and best burger I ever had at McDonalds. Couldnt believe how good they were.
Messed my order up every time Ive gone to this location. Update I went and tried this location again may 12/2023 and my order was messed up once again this location needs new staff.
I enjoy ordering from here often but today was quite lackluster, my hotcakes were hard and inedible.
Although the signage shows open 24 hours, we went thru the drive thru yesterday to specifically ask if in fact they are open 24 hours a day. The answer was yes. Imagine our surprise at 3:40am this morning to be told nope, shut down between 3:30 amd 4am to update system to start a new day. When I mentioned we had come to ask the day before, the reply was I wasnt here yesterday. I responded that it was something to bring up at a staff meeting. May seem like a small thing but very annoying as we woulf have made alternate arrangements.
McDonalds has good coffee .. always screw up though.. had to drive away realizing some idiot put one patty on big Mac n buns were all together strange hence I through it out
Quick service, friendly people. Clean. Food came out hot and fresh, not greasy which was nice.
Unlike other McDonalds, soft drinks cannot be refilled at this location.
I went to the drive thru and there was no burger patty in my bun, just ketchup.:(
Wow. That s definitely something I can say after coming here. This is definitely a 5 star McDonald s for me. Fresh food, amazing customer service and overall just wonderful made me feel like I was in a restaurant. Gave us the drinks first then brought out a nicely organized tray of food for me and my family to dig in. The McDonald s near me is horrible but this is amazing. Even though this is a McDonald s and I couldn t believe I d being saying this before we got there but this is a experience I will never forget. Thank you so much
Missing food from order, payed for food I didn t get. All 5 breakfast sandwiches are burnt/dried out.
Ordered food from this McDonald s and not all of it. Made it in the bag got home and didn t have food for one of my kids.
Absolutely awful delivery service. Terrible driver who cannot even form sentences that make sense and ALWAYS missing a bunch of food ordered.
The best brunch in Victoria is more the others
I love this McDonalds. Its so clean and bright. The music is not turned up loud. No homeless people hanging around or doing drugs as we witnessed in the other locations in Victoria. I love the friendly people working there too. I wish we lived closer to this location as we love going out for breakfast or just a coffee and to read the newspaper. This is probably the best McDonalds around the Island. Will be back when in Colwood area.
Awesome place
Nice new mcds
Somehow makes better burgers than any other location Ive been to all over Canada. Employees are also very friendly, overall great atmosphere. Best location Ive ever been to
This is a nice McDonalds lots of stuff for kids to do here Kid-friendliness: Balloons Coloring books, crayons hats Food : 5/5 |
Parking: There are a number of new tenants across from McDonalds including Popeyes chicken so parking will be difficult when there is high volume of customers coming to this mall Food
I picked up a coffee at the drive-through. Staff were quick and friendly.
Nice new store. Looks great. The Coffee was awesome. Only half the parking lots is finished so limited stalls for now. Great addition to the neighborhood!
Worst McDonalds I have been to, you cant even get refills on the pop!?!?!?!? Is this not a McDonalds standard?!?!?!?
My wife and I went there last night and both got extreme food poisoning.
Love the new store