Burger Factory in Concord

Food

Scene behind counter was different burger was ok not mouth watering.

Great food and fast service. Would recommend.

Kid-friendliness: Yes Wheelchair accessibility: Yes Food : 4/5 |

Best burgers!

Food was great and the staff is very kind

amazing service, and the food was really good! this location is definitely the best out of the others that i ve visited. will come visit again

I use a compressor for work, so it made sense to have a compressor for lunch! Filling indeed with onion rings, cant go wrong!

Ive had a couple of lunches here, its usually very quiet and the food is prepared and served fresh. The servings are larger than normal and the quality is second to none!

Harbhajan took my order. I was late (10 mins before closing) and he apologized that he couldn t take order. I request him and he did. Amazing customer service! It s the best place for burgers and best customer service. Thanks harbhajan.

I remember the days when Burger Factory was one of our favorite burger joint. This location I would say the best thing about the beef burger was the bun, the beef was literally bone dry. I also ordered the chicken tenders for my daughter and that was literally inedible.. After this experience, burger factory is off my list!!

The food is always made to order super fresh very testy delicious food owner n staff is very friendly n hard working highly recommend this place for party n event

Exceptional attention to detail in my specific requests through uber and delicious burger and milkshake

I really like the cheese burger nom nom btw i am the 1000th review

Food was sub-par compared to other Burger Factorys Ive been to. Place was a bit dirty too. Service wasnt the greatest

We love this place because the products are very fresh and delicious, the employees are respectful and helpful

Everything about the burger was perfect except for the stale bread! I dont understand if Im paying $15 worth of burger, why wouldnt you use a fresh burger bread?! Thats very disappointing :( My visit was on Thursday 29-aug-24 at 8pm

Consistent taste and quality every time.

The burgers are not too bad, but sort of mid-level good. The meat quality is run-of-the-mill. There are a lot better options for burgers, but certainly give it a try if youre inclined.

Burgers were decent but no flavor. Service was par and the atmosphere was ok. This location needs a renovation as

The family loves to feast here after a Wonderland or Vaughan Mills trip..we LOVE the Juicy Lucy, Tornado fries and Funnel Cake! Dietary restrictions: HALAL & Vegetarian options available!

I ve visited this establishment twice now, with my first experience a few years ago being quite positive. Unfortunately, my recent visit left me disappointed. My friend, who has been a loyal customer, joined me as we ordered two burgers as meals with poutine, tornado fries, and milkshakes. One aspect that stood out during our visit was the staggered service of our meal. Ideally, when ordering a meal, all items should be served together so that the experience can be enjoyed as a whole. However, our burgers and poutine were served first, followed by the tornado fries after a considerable wait, and finally, the milkshakes arrived some time later. I believe it would enhance the dining experience if all items were served simultaneously. Regarding the food quality, the poutine was fresh and warm, which was appreciated. However, both burgers were disappointingly cold, suggesting they may have been sitting for a while before being served. Although the servers kindly reheated the burgers for us, it was not the ideal experience. The tornado fries, though freshly made, did not meet our expectations in terms of taste. On a positive note, the poutine and milkshakes were delightful. In conclusion, while there were some highlights, the overall experience was not satisfactory enough for me to consider returning. I understand the effort that goes into preparing meals, but customers expect quality and consistency, especially when paying with their hard-earned money.

Very nice food excellent service staff are very good people very friendly alll over I m very happy and definitely recommend to friends and family 10 out of 10 thank you for the great food Food

The food is always made to order, super fresh, very tasty and plentiful. The staff greets you with a smile and so patient as I fumble through my messages to look for what toppings hubby wants. We keep coming back for excellent food & service.

The food tastes very delicious adding in the the desert was mouthwatering. But the staff was very polite and specially recommend from Harbhajan was helpful

Not worth the price. Regular burgers

Burgers were excellent! 10 out of 10!

Owners are hardworking, very helpful, and kind. The food and service is beyond expectations. All dishes tried were delicious and this place is a must try. Staff were welcoming and provided great service as for the food which was perfect and personalized. The place is well kept and tidy same goes for the washrooms. Definitely coming back and I recommend checking the place out!

Id like to visit again and again for juicy Lucy on fire

The best tasty lip smacking burger. Never ever had juicy Lucy burger tastier than any other Locations. Great service, warm welcome, smiley face.

The best service ever. Tasty burger with fries.

I look for consistency when I go into a Burger establishment. I can say that the Burger factory on Disera Drive,is very consistent with great Burgers. The main reason is the same staff are working there! No staff turn overs! Just great people who care about their customers.

Burgers were so yummy. I Will visit this place again for sure

I recently had the pleasure of dining here and was thoroughly impressed. The crispy chicken burgers are a revelation juicy, flavorful, and cooked to perfection. The staffs hospitality adds to the charm, making you feel right at home.This place is a must-visit for anyone seeking the ultimate burger experience. A well-deserved five stars for The Burger Factory!

Bad.

Amazing

Ate at other burger factories before and had good experiences. Unfortunately for this location it was not a pleasant experience. I Ordered a juicy Lucy combo. Phoned at 1250pm picked up 10 min later. I started to eat my food right away within 2 minutes and I noticed the burger was cold on the inside and the cheese was not even melted inside the patty. If I wasn t at work I would ve drove back and demanded my money back. They gave me a microwaved burger or even if not it was a cold and stale beef patty. Bland and tasteless patty. Very disappointed.

I loved the nashville chicken burger and when its fresh its too good to pass up and the sauce and the crunchyness of the chicken was immaculate 10/10

I came here lot of time just forget to give review Doing it today. Taste is amazing. Staff is super nice, love this place Highly Recommend must visit

Best burgers in town. The juicy Lucy is a must try with its cheesy goodness. The steak sandwich is very good too.

Best fries Ive had anywhere. And the cheese burgers are stellar. Ive been going here for years, and I havent found anywhere that offers as good a value as this place. The ladies who work here are always super sweet and helpful too.

Amazing staff, great food and amazing service highly recommend

Their staff provide exceptional experience at Burger Factory! From the moment we walked in, the staff was incredibly friendly and attentive, ensuring every detail of our order was perfect. As for the burgers themselves, they were nothing short of juicy, and cooked to perfection. Please go and the visit them with your Tesla, enjoy a nice meal and charge your vehicle at the same time.

I have frequented this establishment on numerous occasions and have consistently enjoyed the quality of their food. However, there is a notable area of concern regarding the cleanliness and maintenance standards of the premises. Specifically, the restroom facilities are consistently found to be in a deplorable state, with an abundance of litter strewn about, rendering the environment highly unsanitary. As a patron who values both the gastronomic experience and the overall ambiance of a dining establishment, I find this discrepancy disconcerting. While the allure of their delicious fare may compel me to continue patronizing the establishment, I am inclined to opt for takeout services until improvements in cleanliness and maintenance are implemented.

Attended their location for team food order here and we were blown away by the incredible food and hospitality! From the delicious burgers to the warm welcome, every moment was a delight. Highly recommend this place for any event or simply a great meal out.

Wow! We had such an incredible experience at Burger Factory! Not only was the food absolutely delicious, but the employees were also amazing. They were friendly, efficient, and went above and beyond to ensure we had a great meal. Additionally, our takeout order was ready right on time, which made the whole experience even better. We will definitely be coming back for more of their fantastic food and top-notch service!

The food here is just so good. Service is ok, probably could be better. But when you ask them to clean they do it pleasantly.

Best burger factory in GTA. The owners are very sweet and friendly Food

Great place

Got the funnel cake. I usually do and this time the service was just off putting and not welcoming.

Shiv was the best great food

Great burgers nice staff not bad prices for what you get

The atmosphere of this restaurant is very comforting where you are able to sit back relax and enjoy a delicious meal that is made right in front of you. The quality of their burgers is astronomical along with its size. The freshly grilled patty paired with any topping of your choice is truly a delight. The prices are very reasonable seeing as how one meal will leave you stuffed. The Burger Factory is more than a meal it s an experience that brings everyone together.

Very very mediocre burger. The patty actually tasted like shawarma meat which was a big turn off. Will not be visiting again. Only thing that s nice is the atmosphere inside it s comfortable.

Awesome place. Great staff and food

Wonderful lunch, the sweet potato fries are superb! Friendly, efficient staff, too. Definitely a place to go for a gourmet burger meal at a fair price.

Had the cheeseburger with onion rings, and it was tasty. The onion rings were huge and so crispy. The burger was similar to a homemade burger.

Burger was ok. Meat patty was small and tasted plain.

Small for the price. February 29/24- when my friend and I came in, we weren t expecting a lot but we didn t expect to leave still hungry. My friend ordered a burger and I ordered a poutine and we had to order sushi later

The place was so dirty.i was about to dine in but change my mind because the place was not clean at all. The bad smell was coming . Burgers isnt good .they were tasteless

Gross! They removed the vegetarian bean burger for a soy beyond plant base patty which stinks and tastes like meat and a*zzz. These companies dont understand vegetarian people are not vegans!! We dont want beef tasting looking products. There are no more veggie burger combos at burger factory everyone be aware. That used to be great, it was crispy and tasty. Now burger factory is gross and disgusting. Ill never eat here again because there are no options for me as a vegetarian. Dietary restrictions: No vegetarian options only vegan beyond plant which resembles meat based burger

They have no drink dispensers. Only canned drinks.

I walked in to have lunch and was instantly greeted by the very kind employees. The restaurant was clean and tidy, and the atmosphere was calm. I ordered The Utility Steak sandwich. The sandwich was served hot and was very tasty. It s a mix of steak, cheese, grilled onions, the bun was soft and soaked up all the juices making the sandwich even better. I would recommend this sandwich to anyone. The drinks were nice and cold. Overall a great experience, I will be back again for more.

Too poor quality .. having Diarrhea from last three days after eating

I know it is not a fast food but the food is taking to long. This place is a little messy but not busy at all. The service is normal and looking at the food around be it seems to look legit

Very nice food, bit expensive though.

Not worth it

It is only looks good in pictures and advertisements Don t bother eating there Waist of money! Food : 1/5

My chicken burger was slightly undercooked. Cant be to careful when it comes to chicken.

Raman and inder were very helpful and always take care of my need here at burger factory. Highly recommend this place it s awesome !

The best place to go with the most amazing burgers my kids love juicy Lucy and the filly steak is die for. The best customer s service!!highly recommended!!!

Crystal clear!!!! Highly recommended!!! Best quality!!

I recently visited this restaurant and was thoroughly impressed with my experience. From the moment I walked in, I was greeted by the friendly staff and immediately taken by the cozy, warm atmosphere. The food was absolutely delicious. I ordered the juicy Lucy on fire and was blown away by the flavour and presentation. Every bite was bursting with flavor and the portion size was generous. My dining companion ordered the crispy chicken burger and was equally impressed. In addition to the excellent food, the service was top-notch. Our server was attentive and knowledgeable about the menu, offering helpful recommendations and checking in on us throughout the meal. Overall, I highly recommend dining at this restaurant . From the delicious food to the outstanding service, its a dining experience that I wont soon forget

Very poor quality burger joint. We had the chicken burgers and tenders. Everything was overcooked and burned. The tornado potato was burned and cold within 1 min and when asked why, they said its just like that without offering to redo it or provide customer satisfaction. The oreo milkshake was made with very stale oreos. They replaced for another flavour when asked to, but needed to be convinced (thanks). The jalapeno poppers were overcooked/burned. The fries were burned as well. The chicken tenders (which were overcooked and batter was dark brown from over frying) are the exact same tenders they put into the burgers so you have tenders in the bun , not an actual chicken fried pattie. Sorry to say this was the first and last time I visit this poor burger joint. My money was wasted here and we did not enjoy our lunch at all. I do NOT recommend to anyone for fast food or burgers, or anything for that matter. After reading some other reviews here now, I wish I read them beforehand. Afraid to ever try their beef burgers. Heating was low and washrooms not clean. Best of luck with the business. Definitely not returning.

Too expensive for what I got. The portions for the sides we got were very small. I got maybe a half a cup of ill tasting fries for $5.99, and 5 small triangles of fried mac and cheese for the same price. The poutine was dry, with little cheese and gravy with about 1 1/2 cups of fries, I dont think that was worth it either. The sandwich/burger were okay, but the patty was a little dry and and bun that came with both the steak & cheese and the burger were very soft and not well made. Overall, you can get a much better burger with larger portions at A LOT of places for less money.

Very nice walking in, the workers were very nice menu was very generous with portion and customization. Overall very nice experience and the food tasted amazing. One of the best burgers Ive had in a while.

So unprofessional staff. Instead of do their job they stay away and even don t see their order. Not recommend it. Also smell is so bed at this facility

I ordered a combo cheese burger, they have send me a bread and a burger! Not anything else which shown in the picture! Worst ever humburger I have ordered!

I v never thought I could try back home sandwich in Canada

Lady there was very helpful, accommodating and her service was top notch. I usually always love BF service but this location employees go above and beyond so Kudos!!!

Very Good food. Love this place.

Average burgers

The food at Burger Factory is exceptional! The spice utility is very tasty and well prepared, and you can choose among many menu options. I love the service at the place, and Farhana, the chef is so friendly with the guests and always takes care to offer the best quality! I highly recommend this place.

awesome customer service. quick , efficient, friendly. roomy and enough space in each booth for a family of 6. definitely better than the missisauga location. washrooms are clean as well which shows they care. I will be coming back for sure!!

Great burgers and fries. Worth the money. Real meat, not too greasy, fries are as good as five guys.

My go to burger spot, it had never failed in its quality of burgers! Prices are a bit much. This is definitely a once in awhile purchase. If you are looking for an amazing burger, Juicy Lucy is my prime recommendation.

Burgers are nothing special, tastes decent. We also got the tornado fries, which weren t anything special either. They have average food but there are so many better burger options in the immediate vicinity.

We ordered 3 burgers, one star because chicken fillet was good, but the new Nash chicken was pathetic. Also we ordered one machine to go, it suppose to have 2 patties but when we open the burger at home we found to have 2 half patties instead off full.. People ordering take out , please be careful

My favourite burger place, never had a bad burger from here, routinely order off SkiptheDishes, and absolutely love the quality and quantity from this place. The Machine + Juicy Lucy on Fire with an order of my fries is my go to, and honestly it beats out every comparable premium burger place (Five Guys, Holy Chuck, Burger Priest). I could eat these burgers every single day and never grow tired of them.

Dropped by Burger Factory for the first time today and I am still in a food coma. Ordered a veggie burger with cheese, regular cheese burger (for my sister) and fries with gravy. The buns were fresh and the burger patties were flavourful. Total came to $29, which is the norm for speciality burger joints. Sukhdev at the front counter was very helpful and personable. Will certainly be back!

Better than nothing, we preferred this place because the foods are halal. Not high quality for the payment amount.

Absolutely delicious...

Great burgers. Made fresh. Good service. Still having issue to pay $20 -$25 for a fast food meal.

Wasnt the best. for the price the poutine is was small and not that hot. Also no cheese curds only grated cheese.

Worst service ever, Lady working there was not friendly

Delicious and fresh food! Their burgers are very tasty and portion sizes are great value

Halal burger available

The worst customer service , very rude ! I ordered a chicken burger , and the cashier girl asked me for the dressing , I mentioned cheese ( don t mind at all to pay extra ) and the cashier girl said to me that is include , I received my burger without chicken I went to let them know that there is no cheese in my burger . The cashier girl told her colleague ( bosse) to add the cheese , but she shout at me rudely in my face :YOU HAVE TO PAY 1.50 ! I was shocked I told her that your colleague told me the cheese coke with ! She continue shout and said nooo she thought cheese burger ..,, no manner at all and very rude never again !

First and last time trying and had the worst experience. Credit card machine wasnt working properly. Message to franchaise owner (Mohamed): Stop selling your franchaise to people who dont know how to run a business. They are going to ruin your entire name that you have created over years

Great food and customer service. Raman was exceptional.

The burger is actually so soft, and their factory sauce is also really good. Honestly everything here is good 10/10 recommend.

I didnt actually go to this place and picked up from Malton Mosque. And the Burger was just DELICIOUS... Good size of Beef patty and nice sauces inside the Burger.

Really nice workers and amazing food

Inderjeeth gave me the best experience= tasty food with excellent service Loved the signature burger- juicy lucy on fire amazing flavor

The slowest service ever go somewhere else the time you save will add to your life.

We had the utility steak sandwich and it was packed with meat, melted cheese and onions. It was delicious and well seasoned. And the order of sweet potato fries was large, crispy and tasty!

Food was sooo good and the staff was very nice and accomadating Will recommend the juicy lucy on fire and a tornado omg sooo good Must visit placeeeee Food : 5/5

Definitely recommend Good food and great staff Loved the juicy Lucy on fire as well as the poutine Also recommend the crispy chicken burger Food : 5/5 |

This location is excellent and food was really testy i give 10 out of 10.

A couple friends and I were looking for a burger spot and ended up here. Upon entrance the workers were very friendly and took our orders word for word. I was feeling gutsy so I ordered the Compressor, which is a triple cheeseburger, with poutine on the side. Something I ve never had before is a three-pattied burger. Waited a little bit, then they told us the orders were ready. The poutine was alright, and while the burger had three patties, they were small ones. I don t think the price was worth it for the food I got, the patties were also a tad overcooked. It was tasty however, don t know if I ll be back.

Ordered Nashville Chicken Burger with sweet potato fries liked the burger but wasn t that spicy as I was expecting sweet potato fries were 2.5/5 not as crispy as it should be . Overall 4/5 .

Yummy ong fam

Really convenient place to get a funnel cake without going to Wonderland lol. You cant really go wrong with fresh burgers.

I m not sure what they changed in the last few months but the quality of the food has dropped drastically since the last time I ate here. My wife and I were so excited to eat our burgers with fries and tornado fries to be met with complete disappointment - no flavour at all, completely bland. $33 for two burgers and two sides of fries. So disappointing for a place I once considered the best in Vaughan for burgers.

One small funnel cake for $20! They advertise funnel cakes as $9.99 but it s only for the base. Who ever eats just the plain base? Then each topping is an additional $3+ (Ice cream, strawberries, etc). The least they can do is make a bigger funnel cake to amount to the cost we are paying.

Its too bad. The spud is not good for everyone

Best burger ever I had in canada. Really awesome

Burger was plain disgusting

One of the best veggie burgers I ve ever had in my life!! It was lacking in the amount of sauces and overall spices mixed into the veggie patty, but my God it was delicious! They make it from a bean/ falafel base, and it was huge, fulfilling, savoury 9/10, and delicious! The fries cost $4.49, but for what you get it s a steal! Add $0.50 and you can choose any pop to make it a combo. The two ladies working there were very professional and had huge smiles on their faces, and other patrons were also complimenting their food during my visit. 10/10, would veggie burger again! Vegetarian options: They have two different veggie burgers, featuring both beyond meat and their homestyle bean/ falafel based patty! Dietary restrictions: They have Halal options available! Parking: Lots of ample and safe parking. Kid-friendliness: There were many kids in the restaurant enjoying delicious patties with their families. Wheelchair accessibility: It seems very wheelchair accessible.

Best food

This place doesn t even deserve 1/4 of a star. I never write reviews but this place really did it for me. First, your unit smells like moldy mop, your burgers are overpriced and terrible. We spent $145 on 4 burgers, 3 fry s, 2 onion rings 4 drinks and a funnel cake. Now I don t mind paying this price at all but HOW do you you have the balls to make burnt burgers so thin and so much smaller than your buns? Everything was burnt and the meat meat tasted gamy. Your funnel cake was literally burned cardboard covered in ice cream with a silly Little line of Nutella. Your bathrooms are absolutely atrocious And your tables are disgusting and grimy. My kids were absolutely starving and once I was ordering and started realizing it all it was just too late. When I got that bill i was so shocked but I was expecting a juicy burger when all I got was a scrap piece of tire in between two buns. Clean your place and and make decent food if you re going to charge that much.

Good food

Excellent food good service funnel cake is amazing

Good food juicy. Lucy is very nice. Everything nice and clean good customer service amazing.

Its amazing place to eat burgers. You should try juicy lucy on fire. Food

Service was fine food tasted okay but over priced. However, my true concern is if this place is truly halaal, handsalughtered meats because we are very conservative but let this one slide. Threw up the beef burger afterwards and this has only happened once before when the food turned out to be fake halaal. Can you please confirm where you source your meats? Thank you.

Super amazing service and super nice employees as it was really clean

This Is My Go To Spot For My Burgers & Chicken Utility... Delicious

Great burger, perfectly cooked, and the staff was so lovely! Will go back again when craving a good burger!

Instagram AD Not what it was advertised when I came across it on my feed. In terms of visual representation, it didn t look anything special versus other burger joints. The price I found pretty expensive for the portions that you get as I wasn t satiated after having the combo which ran us a whopping $32.74 . The food itself from a taste perspective wasn t bad but like I said, wasn t anything special. I ordered their Smash Burger and was told it was sold out, how do you run a burger shop where an item is sold out? Especially when it wasn t busy so instead got the Nashville Hot Chicken burger and it was underwhelming in terms of spice and it was more of a kid s burger due to the fact that they had chicken tenders as the patty, pretty unoriginal and messy if you ask me. The poutine as well wasn t all that as well for them charging $7 when I could get better from costco. My biggest ding here on giving it 3 stars and no more is the service. Going on a Sunday mid day, there was maybe 1/2 other customers amongst 4 workers and we felt rushed by the cashier when reading the menu as she kept pestering us on what we wanted. That shows me the lack of customer service training, especially when it wasn t busy. The atmosphere isn t special as well aside from it being clean which is a standard; The TVs were stuck on the wifi connection screen, the workers just went through the motions and I didn t see any diversity in terms of race of workers, reminded me of a Tim Hortons. Overall 2/5, decent food would ve made it 3+ but definitely not what was advertised.

Best Burger in a town Quality food, Friendly Staff with great service. Food

Ok burger. Clean dining.

Good food but poor service. The cashier charged us extra for fries and wouldn t change the order to a combo.

I made an order on Uber eats and canceled it after few minutes since the address of the restaurant was too far from my location. I called them immediately and was told that I can cancel it through the app and there s no problem. I canceled the order but got fully charged and was told by uber customer service that the restaurant charged me for the full amount.

Delicious Juicy Lucy burger I had

Food is good and service is friendly.

Ordered the classic burger. Tasted like a Whopper but more expensive lol. Patty overcooked and bun the same as a bun from Burger King. If you like the Whopper can recommend this place but not a gourmet burger place for sure

Good food and great customer service :)

Burger was just good, the fries were tasty. Milkshake was good. 2 burgers, 2 fries and a milkshake for $40, it s a little pricey. Ozzy burger is down the street, might be a better and slightly cheaper option.

Burger was burnt and dry

Amazing burger and fries. I will be coming back with friends to try other menu items. Thanks for a wonderful meal.

The food was AMAZING! Home made burgers were delicious!

Amazing burgers. Friendly staff and the Juicy Lucy was amazing. I had to order another one. Or 2. I would definitely tell everyone to go here. Dinner burgers. Good price and they have funnel cakes. Good job guys.

funnel cake was good

2022: 4/5 -their utility steak (4/5 size, 5/5 taste) is not as big as it was before but still very tasty. Fast, friendly service. Fries were good, nothing special about them but good (4/5), jalapeno poppers were a bit bland (3.5/5) but okay...milkshakes are amazing (5/5)... October 2021: 5/5 Really excellent food overall... -ordered for my family, a few burgers (the machine, and a cheeseburger), some fries, and a sandwich. -burgers (5/5) were cooked really well, the flavour was really good as well, the beef quality was outstanding...one of the top burgers I have tried in the GTA (not the best, but definitely top 5)... -the fries (5/5) were delicious, again not the best I have tried but without question amazing in terms of the taste -the utility steak sandwich (5/5) is the best sub like sandwich I have had ever. Absolutely filling and tasty, and hearty and so good. The amount of beef they put in it, coupled with the QUALITY of the steak and cheese is beyond anything I have ever tried in a sub sandwich before...I eat a LOT of food and rarely ever get full off food unless it is all you can eat, I was full after 1 machine burger and 1 utility steak sandwich (plus some bites of my kids cheeseburger and fries)...impressive!

I had ordered a veggie burger combo today. A month ago when I had visited the same place and ordered a Veggie Burger I had received a nice and huge Bean Patty and I even referred the place to few of my Vegetarian friends. Today when I placed the same order for a take out and when I had the burger for dinner it turned out to be a BEYOND MEAT patty and it tested very much like meat. I mean i guess they understand the different between a VEGGIE BURGER AND BEYOND MEAT BURGER. It is the restaurants responsibility to tell the customer that they dont have the Bean patty in stock and they will give a burger with a beyond meat patty. If I wanted to have a beyond meat burger I would have rather had it some where close to where I stay rather than travelling so far for such a tasteless burger. Extremely Disappointed and a waste of my money. Never coming again and also telling my friends to not go.

Never recommend for Veggie Burger, They are serving BEYOND MEAT BURGER in name of VEGGIE BURGER. It is not only tasteless but also over expensive. A two Veggie combo costed me $40 and it was not even Veggie burger. Also the onion rings looked like they were made of baby onions very small and very oily.

The whole combo came under $20 which was good. The poutine had very little fries. I mean its $7 why go stingy on fries? There was also way too much gravy, however some people may like it like that, should I return I will just stick with sweet potato fries. The burger was dry and over done, however this may be my fault for not letting them know I prefer my burger remain moist and slightly pink on the inside. Its better than McDonalds but I was expecting a softer burger. They clean up well after each customer leaves. I added an egg to my burger and did not regret it, it almost made up for the dry meat. 4/5 star for me but on Google review I will put as 5 star so they dont hate me

I come from an hour away just to have the juicy Lucy on fire. Best burger I ve ever had. I always have to get the tornado potato aswell, it s a perfect little snack.

While travelling in Vaughan, we were glad we found Burger Factory. Thats the fourth location we tried for this burger chain. They dont have any offers or day-wise discount meal options like other locations. Taste wise almost similar to other locations. Not crowded at all.

Amazingggg funnel cake.

They have to most amazing funnel cakes if you want funnel cake this is the place to go

Mouthwatering burgers....

Today we ate at Burger Factory. Alhamdulillah, the food was very good.

Best burger, real meat, generous portions. Wish this was near my home in Courtice as I would never go anywhere else.

Not a good burger. Completely dry and overcooked. Never again

Great food.excellent customer service.love it.we will come again soon

I will never recommend anyone, this location, specially veggie burger, petty was over cooked and they were using same utensils for chicken and veggie petty. Really bad experience. It was tasteless,m. Cambridge location is really good and they also take care if someone ask for veggie.

Came here for a funnel cake because of some of the positive reviews, but I was disappointed. The funnel cake was hard and chewy. I ordered it with ice cream and strawberries/sauce. Sadly it was just sauce with no actual strawberries. For $20, I expected much better.

It was really good and acceptable because it was beside wonderland

Great food and service

Ordered 3 funnel cakes with 5 strawberries, 3 on the funnel cakes, and 2 on the side. They gave less than 1 order of strawberries across the 3 funnel cakes and still charged 5 orders. Place is a rip off.

This place is 1 of the best burger places in Vaughan. You have to try it!!!

Very good food, very good quality, taste is also amazing, I enjoy every time, always fresh, it waters my mouth talking about it.

This place is amazing, one of the best restaurants in the area. We order the juicy Lucy on fire as well as the tornado fries and it is a delicious combo. The beef patty is filled with flavour and has a well portioned pocket of cheese and jalapeños within it. The utility is also very nice and cheesy The poutine is very cheesy and yummy Would definitely recommend for everyone of all ages.

The burger was good, nothing spectacular in my opinion. Ive had my fair share of burgers and for the price youre paying it was okay to me. It was still good, but Im not sure if Id recommend this location because of the price of everything and it not being that memorable after. It was a little annoying that the website wasnt working properly so you could see how much it cost before going in. The menu photo that was previously posted as a photo was lower by about $3-4 so if youre not going to have the website up and running, at least have a more up to date photo of the menu. Overall I still thought the burger was good, but I probably wouldnt go out of my way to come here. I did also get the basic cheeseburger and a lot of the reviews recommend the higher priced burgers. Maybe next time Im in the area Ill give the Burger Factory another chance.

Amazing service !!! And great quality

Over rated food.

The lady put prickles in my burger even thoe I mentioned i was allergen to it ..

I love your burgers so much.

Best burger i had from Ontario. The patty is perfectly cooked and was juicy too. I definitely would recommend Juicy Lucy fire to all. Even their sauces are perfect pair for their burgers and fries. Try it out and thank me later.

Sania is a great server, food is awesome as well...highly recommend!

Opens at 11am, arrived on opening and told the grill takes 25 min to warm up then they start cooking. I asked why they weren t prepared to serve food when they open and told there was traffic. Ya right what an excuse. So I would have to wait 40 minutes to get a burger. Absolutely ridiculous. The Mississauga location is the best for sure.

The Best milkshakes !!!

Tried their Veggie Burger, I believe it was not worth the price and the bun was really bad. The Sesame seeds on the bun was tasting very bad I don t know why. Overall a bad taste, sauce and the veggie patty was also not great. Not Recommended.

Thank you so much fauzia aunty nice to talk with you burger was awesome

Juicy lucy is the best, very good staff.

Amazing food and service. Loved the juicy lucy burger, sandwich loaded with beefy cheesy goodness.

Just left. Cheese burger was great. Fries were good but they gave it to me on the tray not the fry container. There are four girls working. Place was empty when I walked in. All tables were dirty some bench chairs as well. They are sitting down chatting rather than clean the tables and chairs. I will not be returning 9:49 pm I left

Excellent Beef burgers and Philly Cheesesteak. They do not compromise quality over the years I have eaten their food.

Their all burgers are too good Nobody can beat them.