Church's Chicken in Coquitlam

We very much enjoy gravy, fries, chicken and mashed potatoes here! The service is quite friendly.

We went in at 4 am on Saturday November 30, and the staff were incredible. We ve been to a lot of 24 hour fast food restaurants in the middle of the night due to the hours we work, and this was the first time we were welcomed. Thank you Supreet!

They are so welcoming with an excellent customer service

Most of the churchs chicken are hit or miss. One day the chicken would be so juicy and flavourful and other days, it would be dry and taste old. I guess it really depends on when they deep fries the chicken and how long the fries chicken has been sitting on the heat lamp. As for this location, it is usually pretty good. This place is usually busy, so I guess the chickens do not sit on the heat lamps too long. I would prefer Churchs over KFC.

always missing food. always!. order two burgers only gave 1, order 8 pieces, only gave 7.

paid 6.50 for a little cup of poutine...definetly overpriced. taste wise it was alright. the staff was very friendly and the atmoshpere was pleasant.

Friendly staff, always good quality food

The cashier and there server was so kind and welcoming I was impressed that one of the best churchs chicken kiosk I found keep it up.

They started using frozen chicken these days. Black blood on the bone, little bed smell on the bone

Good staff and all of them were gracious and patient enough to listen to what we wanted and place the order accordingly! Keep up the great work with a smile guys!!!! First visit (8/9/2024) 9:00 pm

Chicken not felt like it was not fresh

Watch it guys change of ownership . Quality of food has dropped tremendously . Bought 3 pc special last night only to find out that the chicken were of a darker brown colour and indication of stale oil . Staff were told to give lesser fries . It s new ownership and they are lieing saying just some new staff . New management please have confidence in yourself . Not going back and will Spread the word around . I just bought 3 pcs special about half hour ago and ate one drumstick and it s extremely salty . This is the first time this happen . Spoke to Gurbir maybe he is the one in charge instead of looking into the issue he right away told me no one complained especially those who ate at the store . Everyone has different taste bud . Very unprofessional giving me as a customer the impression that I am the only one having this issue . Will never ever return to this store . Might want to think twice coming to this store .Gurbir if you cannot handle customer service and how to speak please avoid front line , you will eventually hurt the company Image .

Great chicken! Terrible atmosphere..

We didn t get any respect from staff Very bad behaviour Closing time 12:00 am But he said you should go out 11:20 pm we are closing soon I am really for that Indian boy

THE WORST!!!

Its all over cooked taste bitter

The Best service is at this location, they even serve you when you go near closing

went to this location after going to the guildford location. I was really disappointed. My food tasted not great, bad aftertaste. Updated review after giving it another chance. Chicken came out completely over cooked with zero flavor. Very disappointed. Will not be returning to this location after a second bad experience.

Terrible experience with this churches chicken. I order spicy they give me regular. I order legs they give me thighs. Can t get a single order right! Ridiculous!!

it was fast they gave me the right amount of pieces, but the wrong type.

Slow AND inaccurate, would not recommend. Had to waste gas on this. Why do you have six people on the floor when you can t get the job done?

Paid extra for all thighs, first piece was dry and not crunchy, 2nd piece was only lukewarm. The fries were okay. Usually this location is much better

Did this location come under new management? Entire staff has changed. That is fine. But the service now is not good. Worse is the chicken isn t the same. Recipe change as well? Been to other ones including within the Lower Mainland and outside. Yes, less salty at all but this one. Flavourless. To be clear, I have come to this location at least once a month and sometimes more since they opened. Any insights?

Got chicken with sides from this place a few days ago. I was going to just let it slide however I couldnt stop thinking about how horrible the chicken tastes now. The skin was tough to chew and the meat was tough and dry plus the taste was so bland. The texture of the chicken taste like those frozen chicken you purchase in a box from the grocery store (the cheapest and the worst of them). Yes. It was bad and we have decided to never purchase from Churchs again. I feel like going to a Korean Fried Chicken place would be better even if its a bit pricier. The chicken I ate from Churchs aint comfort food but a nightmare. Not only the taste but it gave me an upset stomach.

Worst churchs chicken weve been too. The places air is filled with an oily smell. Our order takes 30 mins, for them to realize that they have totally missed it. At the 15 mins mark, we asked them about our order and they said it would be another 10-15 mins. After waiting for another 15 mins, they still have not done anything for us so we took our refund and left. In half an hour watching them work, it was the least efficient of an operation weve ever seen. Theres an lady that appears to work, but all she did is picking a broom, clean clean something and drop that broom, go around, then repeat. Another girl stacked up order in the bag, just for another guy to look at the bag, realized some mistake and took it out. That pattern repeats itself a few times. Orders that come out do not follow first in first out, but whatever they feel like it. Only one or 2 actually works, and it does not include a guy who seems like to be a manager. Complete waste of our time. It was not even that busy. Weve seen churchs chicken twice, triple this busy and the food went out like clockwork under 5 mins. They would need to replace half of their staff, starting with the guy who was in charge there.

We were missing our dipping in our takeout and the chicken tenders were poorly cooked. Would not recommend this place.

I ordered 2 pieces but didnt realize until after paying that it was a 3 pieces. Didnt matter, was too delicious to complain.

They gave us regular wings when we ordered spicy, but after we called they fixed it right away and gave us spicy wings again. Great customer service and great food!

Went to the store and waited until their opening time of 9:30am. When the doors opened i was told the chicken wait time is 15 mins! I worked at Churchs before and we always open our business having food ready! This is very poor planning from management! Do not advertise your store opening at a certain time but not have food available.

Used to be good, but took a change for the worse recently. Some of our chicken was still bloody inside, the chicken was wet and soggy, very oily. Seems like the owners/staff changed.

Grew up eating this at least once a month. They have rebranded and I m not sure if there was a change in ownership and the recipe. The chicken pieces are for sure still bigger than KFC. What s missing now is that subtle seasoning they used to have. Now it s kinda bland. Off night maybe? I ll give it a shot again sometime. Macaroni side is also bland.

Got really bad food poisoning, as well as my family. Never eat here they don t care for hygiene and food safety. Staff is also careless.

It seems necessary to replace chicken oil regularly by shortening the replacement period. Its because of the old oil.

Staff in dire need of training. Double checked if my order was correct and they said it was. Drove home only to find out they were missing some items. Disappointing, but it happens. Went back to pick up missing items, only to discover they gave me spicy chicken instead of regular (which my kids can t eat.) Not wanting to make a third trip, I called to let them know of their error and the girl insisted they gave me regular, and that it was spicy cause they used the same oil. Really? It s not my first time eating here and I know what the difference is between the two. The spicy chicken they gave was super greasy, dirty oil/overloaded fryers. Literally pooled fryer oil in the bottom of the box. The solution given was that the next time I order they will make sure they give me regular chicken. How does that help me at dinner time with hungry kids? No offer to replace, no refund, nothing. What a joke. Sorry, there will be no next time.

Good size chicken seems like new owners. Little skimpy on the fries fillnup the box hommie lol Food

The fried chicken is delicious as always, but the place is dirty and no one cleans it. There are oil and food residues all over the table, sofa and floor. The trash can is full and no one cleans it. Parking: Easy to parking.

The worst Church chicken I have ever had. Not fresh, very dark and heavy flour.

Lame restaurant never have what I want

the gravy was very salty and bottom chunky for some reason. the chicken didnt have taste and very dry tasted like oil was old and refried. i admit i went there about forty minutes before closing and if this was the quality or staff knowing food not fresh could have given a heads up before i ordered and or given a discount. maybe just serve burgers instead. fries was mushy at best. so completely dissatisfied but it did fill our tummies and stopped the craving i had for chicken all day.

the chicken wings are so delicious and fresh ,especially the spicy one

they forgot to give us the med gravity I paid :(

they forgot to make the food edible

Overpriced fast food.

They are by far the most nicest and pleasant people that are working at this location.

Good and hot food and nice service

Friendly fast and yummy

Very delicious

Ive been eating Churchs Chicken since I was a kid, it will always be my go to for fried chicken!! I never eat in so just a 4 star for the atmosphere but the rest top marks.

Was I a bother? A customer who just wanted to buy some food. I am mellow to the point of being a pushover but this pushed me off a bit.. Walked in to see the staff member cleaning the lobby, which is great to see they keep it clean. We greeted each other and I stood in front of the counter looking at the menu. Staff continued to clean for a few more minutes. About 3 mins passed by and I said Im ready. Staff replied youre ready, okay and yet continued to clean the garbage bin. Staff came around to the inside of the counter and I was ready to order but they continued to walk towards the back of the kitchen... Garbage bag in tow. Then proceeded to wash their hands - which I appreciate but could have saved that for later, as there was no one else in the restaurant. I ordered the chicken tenders. Staff told me it would be 5 mins. No problem! Fresh is best. 5 pieces with fries, one honey bun and a small/med drink was $16+. I also added a small coleslaw for $5+. Order was packed and I left. Was severely disappointed when I realized that the super fresh chicken tenders were sitting next to stale cold fries. I wouldnt have cared if the staff double fried them .... At least serve them HOT!! Ruined the meal. Thats my favorite item from Churchs. Likely wont be back unless its at meal time (12pm or 6pm) when they are busy and the food is cooked fresh.

Amazing tenders and fries, they also nailed it with the buck a wing. The cashier lady is so sweet and friendly.

I used to go to North Road Churchs all the way from Port moody until I found this one in Coquitlam closer to home. It is my favorite now and not as crowded as North road one.

Good chicken.

The female staff taking orders is very rude. I felt very bad, but I endured it. Customer service is a mess. I felt really bad.

Very disappointed with their service. I got Mexicana sandwich they made same mistake three times didnt add chips. Third time when I call them and told the mistake they are making everytime, their excuse was new staff. Also, I ordered spicy wings instead of giving spicy they gave more than half original wings. Seems like staff doesnt care and not responsible.

I was looking for chicken strips for my son. Instead I got somewhat similar as I had been told only those available. So ended up having nicely smelling meat, but dry and bland in flavour.

Been going here for 15 years but the recent young man they hired is arrogant and arguing with old long time customers when he is wrong. Will not return til he is gone.

Don t sell sick food here! You guys make people fat

Great chicken!

Honestly the worst chicken I have tried in a while found a blue string of something embedded in the skin of the chicken. Chicken and fries tasted freezer burnt and left out for a while. I slipped on the ground pretty bad from all the grease on the floor of the restaurant.

Great tasting chicken. Fries were burnt though. Coleslaw was alright. Summer special 14 pcs, 2 sides totalling 42$. WAYYYYYYY BETTER THAN DESPICABLE KFC. Bought some more cause its goooooood. Fries were perfect 2day as well as the chicken.

Not the Churchs Chicken that used to be. The chicken is a bit oily showing that the oil temperature was not in the right temperature when the chicken was dropped.

Leaving a one star here due to the bad service we received this evening. We ordered 4 non spicy thighs. Ate some of the skin and immediately noticed it was spicy. My partner brought it back to get it fixed, and the lady at the counter refused to fix anything and insisted she gave regular. Well, I m sorry but my tastebuds say otherwise. Was it so hard to just fix it? My partner ended up going to another Churches to buy another set of chicken. The staff here should be mindful of contamination and understand that some people cannot eat spicy food and can get sick. Please train your staff on better customer service. That s money we wasted on your store and wasted chicken. Edit: I phoned the store and spoke to the manager. She mentioned the employee had checked and insisted the chicken was from the regular pile. Again, I mentioned tastebuds don t lie. We were offered 4 chicken pieces for compensation in the future. Not great, but I don t think the manager wanted to deal with it further and wanted to silence me with chicken. I left my name and number, but point taken. Will not be claiming the chicken and will not return. Please do better and stop insisting you re correct when I m literally telling you I tasted spice. Adding a photo here of the non-spicy chicken we received from this location, with the actual non-spicy chicken from the North Road location.

Not like the old Churchs chicken that used to be.

Number 1 fried chicken! There were great deals this summer hope they continue into the holidays! Who needs turkey when you have chicken yummy! Also if you like spice try the jalapeño bombers super delicious! Vegetarian options: Jalapeño bombers are a must try! Parking: Always has parking in the plaza. Kid-friendliness: Nice staff.

Not as tasty as before Parking: Lots of parking

I went here for fried chicken earlier. Didn t feel like spending more on Korean fried chicken at all. I was going blind seeing 3 pc deal for $11.95 so this is what I ordered. 2 pcs of legs and 1 thigh were crispy and juicy. It was so good with mix of regular and spicy ones. Not much to stay on fries it was lukewarm. I loved the extra flavour of my food by adding hot sauce. I didn t have to wait too long. 4 stars worthy if my fries were fresh as well.

Not bad, not great but good for a quick fix.

Bought 4 pieces of spicy chicken for take out. 1 of them was badly burnt. Check your chicken before bring home.

Have no issue for waiting for food and fries . But to wait over 25 min that long and get home to cold food . I live 5 min away

Horrible time management. Never trust how long they tell you initially and always add an extra 5-10 minute expected wait

Every time I order something is missing or I get different items, please be careful

Again, I went here, and they only had black meat! This time, I promise I won t be back.

Not sure why I received burned wings a few times

We ordered the Merry Meal, and asked if we can get 5 pieces of white meat instead. We were told it will charge more. We paid $5 more. We got home and opened the box. There are not white meat in the box. We called the restaurant multiple times. They didnt pick up. This is a very bad experience on Christmas eve. Updated: After 10 - 20 times we tried to call the restaurant. They finally picked up their phone. I asked we paid extra for the white meat chicken but didnt get any of the white meat. The lady told me one of the staff gave it out to a wrong person. She offered another 10 pieces of chicken back ( with 5 dark meat and 5 white meat). She DID NOT say we have to bring the previous chicken back ( by the time we were on the phone, it was 1 hour later). We went back to the restaurant and they asked for the wrong order back. I said I dont have it. She changed her attitude right away. She went in to check and then told us they dont have any white meat. BUT SHE TOLD US TO COME BACK FOR IT. She then offered a refund but ONLY REFUND tor 10 Pieces of chicken not a whole meal. The meal was about $25 we paid $31 something to get white meat. We asked how much will be a refund for 10 pieces. She said she has to check. So we waited. While she was checking on the computer. She told her coworkers that we ate all the chicken and did not bring the chicken back. They also said these people never get rich. I can totally hear the entire conversation from the picking up window. I did not want to make it big deal with us since she gave us the full refund and there were so many people waiting on the line. I really dont want to ruin anyone Christmas Eve. But they made a mistake and also being rude to us, they think we did not hear them talking about us from the outside? It was not worth it to go there and being treated like that. I hope this message can get to the manager attention so then the customers would have better experience at this place.

Staff don t really seem to care about customers when they walk in and appear to be more preoccupied with whatever conversation they were having. Food was good, chicken was fresh and juicy, fries were so-so, seemed like it was left out for a bit. Service left a lot to be desired. Wouldn t really recommend coming here unless you are ok with being ignored.

Apparently they forgot our order through fantuan and they told me they were busy so they kept us waiting another 15min, where we already gauged the time through fantuan, waiting for 20min. The employees in the kitchen has the worst attitude ever

Churches always consistently produces delicious fried chicken and occasionally has some good coupons online. However, was genuinely scared to eat my meal from here as the lady working the window and packing our order did not wear a face mask (had it on but lowered to her chin) and was wearing the same pair of gloves to pack food and accept payment.

they are open 24/7 with status holiday.

Ok chicken, nothing great, people are nice

Worst ever just bought a takeout 12 piece meal combo 6 leg pieces and 6 back greasy pieces not once did they ask if I wanted all dark meat which I dont!!!! Staff so not welcoming or up to serving standard NEVER GOING HERE AGAIN Owners need to wake up

This place usually has better quality chicken than other locations

Came at 10pm when the place says it closes at 11pm. Tells me at the window they re out of chicken. You tell me, what s wrong with this story.

Busy af here. They got my take out order wrong.

Friendly staffs

Always freshly prepared and the staff is so friendly!

Oil is always black. Gravy is chunky, no taste in chicken, no seasoning. Orders always wrong, everytime im there someoneelse is also complaining. I call after I get home and they always say 1 free piece of chicken for messing up. Then when i do come back they say its been to long. Ive been coming to this location for 8 yrs. And its really gone bad. Ive always posted pictures of my food and my friends agree that this location needs to do something. Otherwise, allow someone like cheeko chicken or Popeyes to take over that location..... The black oil that seeps from the food, gross. Change your oil!

Jalapeño bombers are really good and a must try!

Worst place I ve ever been to. Woman at counter was very rude to customers. Ran out of biscuits and chicken legs and substituted with little thighs. Gravy was lumpy and cold. No bags to carry out order.

Delicious food. Fast service

Waits are to be expected... Occasionally out of items as well. Not 24 hours FYI. Typical churchs

Good chicken and love the bread but understaffed or something as wait times seem to always be high.

Staffs always tried their best to serve even at the busiest time.

Friendly staff tasty fried chicken

The chicken was so delicious, my nephew loved it. The ladies at the store were so kind and helpful. Definitely, Ill come back soon.

Great taste but too much oil Eventually one of the best chicken

Good

Got there about an hour before they were closing. Aside from from the upselling, which is odd for a restaurant, I had to wait as they ran out of white meat. When I got my food the fries were stale and the chicken, although supposedly freshly fried, had zero flavour. It was completely bland. Even the gravy couldnt save it.

Busy place but good chicken!

good place to chilling with. for now 7 pieces on sale for 19.99 good price

A staff of three handled a big rush fantastically...great staff...thank you

Churchs chicken is by far, in my opinion, the best fried chicken in Vancouver. I often go to this location, but cant help noticing that waiting times are becoming nothing but horrendous. I read some reviews and noticed the owner appreciates the feedback but does not do a thing to expedite service. Some complaints are a year long Prices have been going up steadily for a while, but at the same time customer service has gone from bad to no existing. Cant the owner hire more staff or buy extra equipment?

I love the chicken at Churchs Chicken. The chicken recipe is the best! But the service at this location is the worst... every... single... time. The people that work here are friendly, but it is horribly understaffed and no one has a sense of urgency there. Its painful to watch the staff work behind the counter. The chicken is their only saving grace.

How to rate this store ? It was Saturday and very hot outside and I guess a lot of people did not want to cook themselves. So very very busy. Anyways we order the big family pack and she more than KFC, was a high amount of food. A d it took a while to get everynodirs orders filled. But when it was ready .. it was hot hot hot. Coldsaw was good. Frys eS good. Gravey was good. And a lot of chicken. Enough for 6 easy. Perhaps seven.

This place has the worst customer service. I just called to place a take-out order, and she asked me to call back because shes busy. Yeah, Im too busy to Spend anymore money at your location. Good riddance

The worst customer service here! The woman at the counter was impolite. When I didnt hear the woman talking, there was a sort of impatience in her tone.

This Churchs Chicken location is the worst. They never get your order right. Even if you have the simplest most straightforward order, they will manage to get it wrong. I would never go to this Churchs if there was a different Churchs nearby.

My chicken came out uncooked and a bit furry

Love it. Good meet spot. Epi center of my community and current social circle. They have a working outlet outside for people with not so many places to charge up. They have friendly service. Bathrooms always open same hours and they dont turn people away. Parking: Pretty heaty. Lol

I love this food best in the world

My experience at Store 4896 with Prableen Her customer service was excellent, she had the perfect eye contact, got the order right and repeated back to me ,the food was perfect temperature Very impressed with her , looked like she loved her job

No ice, soda was served at room temp. Only gets 2 star thanks to the tall gentleman behind the counter!

My favorite fast food fried chicken. Best biscuits too!

Always a good experience in this restaurant!! Always have fresh chicken

Good price-quality balance

Very friendly. Very professional. Food was good

trash

Good food at reasonable prices, excellent service, wish they were in Aotearoa.

Good Friend chicken

Not worth your time they serve customers in the wrong order useless

Food is always tasty and fresh (unless I go really late).staff is always friendly and attentive, however it always feels a little understaffed during busy periods. That said, Ive never waited more than 10 minutes.

Oil is always fresh, mine always comes hot, and if you ask for the white meat, it is chicken on steroids lol, breasts are huge!

Great chicken for lunch or dinner

Great fast food joint! The new staffs arent as friendly as the previous ones, but the food makes up for it

Lovely chicken and biscuits

Really delicious fried chicken restaurant in Downtown Coquitlam Area. Highly recommend other than bigger joints in the area like KFC or Popeyes.

Have improved since changing hands and more options for people with chronic kidney disease.

Im a big fan of chicken sandwiches. The chicken sandwich at Churches is pretty horrendous. Id honestly put it below the 7 Eleven chicken sandwich. The chicken came from a pile of precooked chicken and it sure tasted like it. The batter was chewy like day old tempura. It also cost more than Popeyes and Popeyes is fresh and delicious. I have had the regular chicken here before and it was pretty good but they shouldnt even offer sandwiches if they wont put the effort in.

Good service

Nice staff. Good chicken good deals

Don t need to say about taste of chicken. Fast and good service here. Always line up here. Church chicken have been changed their menu and price which is I don t like much. Less choice and price went up.

I love this place. The foods are awesome. Highly recommend

Had the 14 piece drum stick for $30 which came with gravy and fries. What made me a fan of this place however was their service. My toddler started crying and I felt so bad but cashier did her best to calm my child and made sure I got my order ASAP. I really appreciated her empathy and quick service. Definitely will come back.

Chickens as good as any other Churchs location but the staff here are really nice, especially the night crew!

Very good

Good service , good chicken

Seem pretty understaffed and therefore, the service was terrible. We asked for a 2 pc drumstick meal with mash and a Tex wrap meal with rice. The 2 piece meal came instantly with mixed chicken and I waited for almost 10 minutes for my wrap and rice. It sucks having one of us with a full meal at the table, and the other with nothing. It made me so sad to take a bite of the rice and taste no seasoning. That s literally my favourite part of Church s and they blew it! Edit: Two years later and I haven t physically gone into this location, but it still manages to be the only Church s with poor food. Mashed potatoes are evidently made from a box and the rice is still flavourless. What a shame

The ladies working here are so unbelievable friendly and fun! Fast service and the fried chicken is amazing! Apple pies are very tasted here too. Looking forward to returning

always good chicken just a bit overpriced

Churchs chicken is always the best

Chicken tenders were soggy not crispy at all, same with the wings today. Had the tenders fresh from a different location a couple days ago and its night and day. Maybe just a bad day for them but thats what I got. Two stars because the service was fast.

BEFORE YOU LEAVE THE RESTAURANT, open your box, and count your chicken for orders over 10. They cant count here, and will burn you and give you 9 - sometimes out of spite. Go to North Road - they dont screw things up.

quality of chicken can be inconsistent but based on my experience, usually pretty good ^_^ the ladies who work here are so hard working and friendly. pleasure to visit every time.

Very Inconsistent

Hardly any seating. The least they could do is have a garbage can somewhere outside for patrons forced to eat in their cars. No napkins either.