Dairy Queen Grill & Chill in Cornwall
1307 Pitt St, Cornwall, ON K6J 3T7, Canada
About
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
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Service was slow.They were out of chocolate soft ice cream in machine so had to wait 10 minutes for it to reach temperature to be served but still too soft which I had to eat fast. For a medium at other Dairy Queens, this location was serving very small portions and some staff were not trained on how to fill a cone with ice cream properly!
Shout out to the Manager, Joseph. I was originally intending to suggest this employee recieve an employee of the month, and made a point to look for his name. Not sure if managers are allowed that, but he certainly deserves the recognition.
Had supper with grand kids and wife. That was all good. Then I went up to get myself a dessert. Peanut buster parfait. Said I wanted cherry flavor instead of chocolate and no penuts just strawberry flavor instead wanted to charge me extra. Never has this ever happen over 30 plus year. You just lost a full time customer shame on you DQ
Ordered 2 chicken strip baskets with one side being a poutine. Didn’t get the poutine. I don’t live close so didn’t go back especially since they didn’t give a receipt. Very disappointing and a waste of money to upgrade without the upgrade. The strips were also quite small.
Husband and I went for a quick meal. We weren't sure what was included on a certain burger. The young man, I believe his name was Zoey, was so professional and accommodating. He actually took the time to inform us exactly what the difference was between two burgers. This may not seem like a big deal. It was, it really was exceptional customer service.
Was just in there this evening and it was so busy, must have been 12 staff working and no one standing around. It ran smoothly and everyone was very friendly. Despite the rush I watched as they even wiped down drinks before putting them in trays. I was only in there about 10 minutes and was honestly impressed with how well everything ran.
Dairy Queen has some tasty desserts, with very average hot meals. The ice cream is what most everyone is coming to dairy Queen for so I won't comment to deeply on the hot meals, they are *very* average, overall I hesitate to say that they're worth the price. The ice cream itself is quite high quality with a variety of options for flavours. As for the building itself, It does feature a patio as well as a set of large windows for indoor customers, that is certainly appreciated. DQ could be cleaner, during my last visit I notice tables with trash on them and the floor needed to be swept. The service was fast and friendly, no issues there. What holds me back from recommending dairy Queen to everyone is the prices, a medium Blizzard is around 7.50$, Is it worth it? I would say so, but it is something that is definitely worth knowing ahead of time, it's these elevated prices that keep me from visiting more often. Overall if you don't mind the high prices, and are looking for a brief outing, dairy Queen can satisfy that.
Friendly staff. Gets pretty busy but a number of staff present so you don’t have to wait long. There is some seating available. Choice of both deserts and fast food. Haven’t tried the fast food but the ice cream were delicious. Right off the main roads and parking available on site.
Best service ever, congratulations!!
One of the better DQs in southern Ontario! Kid-friendliness: Of course, kids welcome d! Wheelchair accessibility: Accessible but difficult
Excellent seating area clean environment.
Very good services
Awesome people
Amazing place to bring family and friends,
Horrible service
This place will mess you re order up and then do Notting about it I do not recommend this location
Its DQ.
2 medium ice cream cones dipped in chocolate.. with taxes 10.00 + Parking: It was a HOT day, so parking was filling up FAST Food : 5/5 |
Always love the poutine from this place. The seating area makes you feel like you are a tomato in a greenhouse
Great service
Nice nostalgic seating area to enjoy an ice cream treat. Friendly staff. Clean establishment. Drive though as well.
Friendly staff
Great ice cream, and it was super busy! I cant believe how many orders they whipped out!
Horrible my friend chipped her tooth on a chicken wrap and then the worker threw out my kids food and then proceeded to take it our of the garbage to give it back to her.
Went through drive through it was quick and friendly
The staff were a bunch of young ladies that had all focus on chatting with each other and no interest in serving. I asked for sauce on the side and I got the worst attitude about it then it ended up taking twice the time to get the sauce then it did the meal and Blizzard. Service isnt what it used to be thats for sure
Friendly staff, amazing ice cream and great food. Recommend the Royal Reese blizzard and chicken strips, best chicken strips ever Food
Very confusing having ordered online. Doordash and other delivery people crowded all over the counter with no room. Saved by the fact that the food is awesome. Food
Great place to get blizzards and birthday cakes with the family
I love their burgers and chicken strips. The value meals are one of my favourite things to order when Im not too hungry. The meal is a good size, and combined with the sundae, is nicely filling. Also like the 50s diner feel of the eating area.
Food was ok, couldnt get what I wanted as they hadnt received an order so were out.
I came here for Blizzards, but the newbies arent trained well, and they dont make the blizzards well.
I love dairy queen the employee are friendly and nice I never have problem with my order and they have the best ice cream cake in town
Nice friendly staff and great products.
Best fast food burgers I have had so far !
Always quick. Not consistent with food but its usually ok.
The staff are amazing
Friendly staff good food good service keep up the good work
Brandon provided exceptional customer service, loved it. Thank you
Great place for ice cream.
We were at A & W we had coupons ordered our food after 8 people ordered & some sat to eat & some had take out we still hadnt got our food so I went up the cashier & she asked if she could take my order I said u already took my order she looked dumbfounded so I then politely asked for my money back & left so then came to the D Q the costomer service was absolutely great & the staff were amazing couldnt ask for better service to the owner you should be very proud of your staff for doing such an amazing job.
Friendly and always willing to serve you
Very over rated, over packed, over expensive restaurant.
great service, great food.
Fast service great food Wheelchair accessibility: Its pretty good from what I seen Food : 3/5 |
Friendly and efficient!
Highly recommended to visit it and enjoy its delicious ice cream.
Always great on a hot day to have a blizzard
The staff was fantastic with my 5 year old granddaughter
Great food great service Place is a bit gloomy but amazing food Food
Friendly staff
Excellent customer service and attention to detail The manager Elijah does a great job at making your experience a good one Food
Needs a Reno
parking lot signs could get someone killed. exit arrow that leads to entrance in tiny parking lot. large iced cream cone had almost no iced cream inside cone. why? thats not how it goes. dont shortchange me DAIRY QUEEN. youre too poor to keep operating in Toronto so you clearly need all the positive feedback you can get. bathroom was solid tho. exactly the design you would expect from a washroom around back of a drive through DQ, but way cleaner. Parking: parking lot could kill someone. too small.
Love all the ice cream treats they have on the menu.
Very friendly quick service and good drinks
Food was excellent
Great service. The food was good. I bought the backyard bacon ranch burger combo, 4 pcs chicken strip combo, and an original chicken sandwich. Also bought 2 boxes of buster bars and one box of dilly bars. The price was high for everything. I would like to see it be pre competitive on that. I would also like to see more diabetic options.
Great food! Well kept restraunt!
Excellent grilled chicken sandwich!
Lackluster service. Food was blah.
Good blizzard and blizzard cakes
Went for blizzard day. Great service
Same old dairy queen
Amazing, lots of bees outside though
Shakes are good but I hate being harassed to donate to CHEO every time I go here, makes me not want to go here. The President and Chief Executive Officer at CHEO, Alex Munter made $330,000 in 2022. Make sure you receive your correct change $$.
I would like better customer service
Great service!
Great staff and friendly service. Always a great spot for a treat even some food either way they got you covered.
Always flip my Blizzard please! Its your typical DQ, full range of soft serve ice cream desserts, staffed by teenagers acting like....well, teenagers. The drive thru staff are friendly and sincere but could have a bit more attention to detail. Great place to stop for a guilty pleasure!
Ice cream seemed better here than some other DQs for whatever reason. Enjoyed our treats
Picked up a birthday cake for my daughter and as always it tasted awesome
Always delicious with fast service. A definite go-to for a treat
Impeccable service, good food and good value.
Staff hustled and got orders out fast and everything looked and tasted great. I worked in kitchens 9 years and you guys are killing it. Be proud of yourselves!! :)
Always good food.
Great banana split
Was super impressed. Thanks for the great service!
Love the log cakes
Friendly and helpful staff!
They need to bring back the banana cream pie blizzard
Staff is always so friendly, and fast at preparing your order. Keep up the good work!
Good food, decent price
Its always great to go there, by myself or with the kids. The management is on the ball, and the employees seem happy to be there. I had a fried chicken sandwich today, I usually get their heavenly Buffalo strips. It tasted off, like either overcooked, or rancid oil. This is the first time this happens. I hope its just a one-off occurrence
they have awesome blizzards very nice and polite people i got a ice cream cake from there it was good great customer service clean place they have good food love there fries they always get my meals right prices are a bit high anytime they come out with a new blizzard or any type of food they really do well on there advertising.
Food is always good, but the blizzard treat seems to have gone downhill; not just in this location either. Other than that its still a great place to eat with friendly staff.
I went in at lunch today and the staff were amazing!! They were all working together and helping one another finish their orders!
Great place to get a birthday cake! Quick and easy
I love my blizzard and very good food
Friendly staff, great food!!!
Great food and friendly service
Took my granddaughter out for a treat for her First Communion celebration. She was thrilled. DQ Subdaes and Royal Treats are great.
The. Manager here is great, service is great. Food is great. Keep up the great work
Horrible place. Can never get in the drivethru unless its 10am. Long lines inside.
What else to say: its a Dairy Queen.Staff was nice to us.
Good like always.
My son loves the chicken strips and frys and I love the classic chocolate sundae
Very expensive!! Dont know how a family can afford to have ice cream here?
You cant go wrong with a hot fudge sunday!
Friendly staff, clean restaurant, quick service
Always enjoy the ice cream there
2 med chocolate dips cones came to over $9. When I questioned the cost the cashier told me they had gone up to $4.09 for a med. According to pricing on menu we were charged for a med blizzard not a dip cone. I was very disappointed with the customer service and the fact that we were overcharged.
Stopped in for Blizzards after dinner last night. Service was fast and courteous. The blizzards were amazing. Definitely will go back again.
Ice cream cake for meeee.
No matter how many times I go, they cannot get a simple hamburger order correct. Even if I tell them exactly what I want down to the smallest detail, (hamburger, ketchup, bun), they manage to get it wrong when I get the burger in my hand.
Returned bad food and had to haggle with manager to get the replacement I wanted. I wouldnt have posted a review for that alone, but I was told they stopped selling the ultimate burger and that seals the deal. Im done as a customer and consumer.
The food quality has gotten better
The service is great, lots to choose from and have loved this place since I was a young kid.
My daughter and I were visiting from Montreal, and we were craving Dairy Queen. We Googled this location, and were so happy to find this restaurant. The staff are amazing, the service was fast, and satisfactory. We will stop by here again
I just LOVE the pumpkin pie Blizzard its so amazing I would definitely recommend going to get one Kid-friendliness: They love kids but not the ones that cant keep still so be careful on your kids behavior
Great for ice cream but when I ordered a burger and poutine for my friend and myself, we both got sick. They made it right, apologized, showed genuine concern for our well-being and gave us store credit (which we used for ice cream). The place is clean, fast and very friendly staff. Parking: Lots of parking
Best ice cream place for buster bar,
Burgers with bacon extremely delicious and filling and Dessert banana split and Blizzard awesome
Dairy Queen is really not a fast food restaurant in my opinion. Everything seems to be made to order so there is always a wait. But the wait is always worth it for hot fresh food.
For a fast food place, its expensive. And the quality doesnt match the price tag.
A little slow but the food is always fantastic
Had good service
Realized need cake for my bday day before the bday. Called up and asked if any generic cakes and such or what not as expect few days for anything. They say they can have a cake with writing and such on it by lunch the next day. Great. Staff at pickup where very friendly and helpfull and all went well. So quick service , friendly service and a nice looking fast and tasty cake yep 5 stars.
Love the 8$ meal deal. Cheeseburger was great..fries, drink and Sunday. Awesome
The artic rush machine has been broken for like a month and when they usually run, a lot of times they dont put enough syrup or they put too much.
Great service and food.
