KFC in Cornwall

1245 Brookdale Ave, Cornwall, ON K6J 4P7, Canada

★★★☆☆
(394 reviews)
Categories: Fast food restaurant Chicken restaurant Halal restaurant Meal delivery

About

We are currently serving halal food in all our location, come check it out!

Website
kfc.ca
Address
1245 Brookdale Ave, Cornwall, ON K6J 4P7, Canada
Plus Code
26HW+GX Cornwall, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Sunday
10:30 AM–9 PM
Monday
10:30 AM–9 PM
Tuesday
11 AM–8 PM
Wednesday
Closed
Thursday
11 AM–8 PM
Friday
10:30 AM–10 PM
Saturday
10:30 AM–9 PM

Services

Service options
No-contact delivery Takeaway Delivery Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Dining options
Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

3.2
★★★☆☆
394 reviews

Most Mentioned

gravy (17) building (9) cashier (7) management (7) white meat (5) chicken tenders (4) wings (3) job (3) thigh (2) batter (2)
5 stars
109
4 stars
83
3 stars
63
2 stars
41
1 stars
98
September 26, 2024

After being turned away from the other Cornwall location, I drive here because I had to know... Sure enough, no chicken, just a lot of bull (half hearted excuses and blaming the person who wasn't there) KFC is no longer anything, it no longer carries any product. Presumably McDonald's will just absorb it in the next few years.

September 14, 2024

I waited about 15 mins for a single sandwich, when I got it the sandwich was messed up with all the toppings outside of the sandwich. The staff were friendly but took their sweet time getting things done. Restaurant was at least clean

August 7, 2024

I don't know who is managing this place, but it was empty when I came in for a single classic chicken sandwich. It took 15 minutes. No one in the drive through. The door handle almost came off in my hand. Haha. Probably a money laundering front.

June 20, 2024

This place was taken over by "new Canadians a while back, like most restaurants in Cornwall, but they are not doing a good job at running it and maintaining it, it's seriously disgusting. They are very cheap, give u small pieces of chicken, the gravy is all wrong, sometimes too watery, sometimes too thick, sometimes barely warm, the place is dirty and falling apart, from outside it looks abandoned. The staff does not know how to smile. Stay away!

April 13, 2024

This place is disgustingly dirty. Greasy floor, greasy table, broken sealing, dirty kids high chair. Food is not good.

★★
January 12, 2024

NO TIME MACHINE NEEDED !!! Want to show your kids what the 1980s looked like ? Bring them to the KFC in Cornwall Ontario and be instantly transported back to the 1980s retro era. The entirety of this building obviously has not been renovated since the mid 1980s First arriving I thought that this location was abandoned from the outside condition of the building. All the signage is faded and decorations are falling off of the building. The inside dining room looks just like I remembered as a child in the 1980s everything is original, including all the faded pictures on the wall and the seating and tables the only thing that was missing was the tin ashtrays, and the cigarette smoke in the dining room. No music just very creepy and depressing. The food was OK nothing special but I don’t think I would ever return to this location again. So if you would like to show your family, what a restaurant sort of looked like 40 years ago, bring them here , although it would’ve been a lot more cleaner back then inviting looking. The owners and management should be embarrassed of the condition of this restaurant. The colonel would be very sad :(

★★★★★
August 28, 2021

Very happy to see the quality is back at KFC. Keep up the good work people. Hot wings were freshly made to order. Gravy was delicious.

October 28, 2018

Cashier girl taking our order and handling money sneezes in her palm as she's speaking to us... then handing out change and cups Then to make it even worse, she goes ahead and puts a bun to be toasted with her bare hands... that she just sneezed in! Disgusting place awful service and very unhygienic ...HIGHLY DON'T RECOMMEND Update... the manger came and apologized and tried to make it better for us. But we were already on our way out!

★★★★★
December 1, 2024

Always great service

★★★★★
December 1, 2024

Good food

October 22, 2024

Went for dinner waited 30 minutes for chicken these people dont care about this place it was dirty must of been taken over by new Canadians

★★★★★
Local Guide
October 22, 2024

Only one person is working who is taking and making the order

★★★
Local Guide
October 22, 2024

It looked closed. No open sign. But finally it was open. Very good service. Very good food.

★★
September 22, 2024

Update: This place could suck in people and look awesome if they just painted the building the classic KFC Red and White colors. They have a great location and the exterior needs some TLC. Please be successful! This KFC s Exterior building and grounds are so dirty, disgusting and depressing that I won t even go in ( or take-out ). Exposed filthy dumpsters and the building needed a paint job a long long time ago-extremely rusted sign-litter/garbage around entrance and parking lot. Building and grounds Look severely neglected.

Local Guide
August 22, 2024

Dirty out dated stay away nasty worest place evwr thought i was in 3rd world country

Local Guide
June 22, 2024

Awful service

April 22, 2024

Every time I order from this location they mess up really badly. Every single time. I m so frustrated this time that I m finally leaving a bad review. They re staff really needs to read the orders that come in carefully because I don t know how they mess it up so badly literally every single time. I don t think I have ever gotten my entire order correct even once. Either hire people who know what they re doing or get it together. Horrible.

April 22, 2024

Horrible this place need to close. I wait Over 25 minutes for my food got it home the fries were half cook had to put them in the air fryer. The batter on the chicken was chewy and so fatty.. yellow fat. I will never order from here again.

Local Guide
April 22, 2024

Nothing special no salt for the Frys just pepper

★★
Local Guide
April 22, 2024

Food is usually ok although I have to wait more often than not at lunch hour. Restaurant needs updating inside and out.

★★★★
Local Guide
April 22, 2024

The menu overall is diverse, as well as frequent new items available for a limited time. The service is friendly but not the fastest, even when ordering for one person. thing that holds back my review is the building itself. It is very outdated and not at all welcoming. The outside desperately needs a refresh and the parking lines to be repainted. Inside, the indoor seating is fine with minimal decor, but plenty of room for groups. The lighting is not very pleasant, lending to the feeling of the building being under maintained. Compared to surrounding options, KFC is okay, and its food is good if youre not in a hurry. But the presentation holds me back from recommending it.

★★★★★
Local Guide
March 22, 2024

very old restaurant but very very good service and food

Local Guide
March 22, 2024

Service was fast and friendly thats why 1 star food was the worst I have had anywhere in canada. Fries seemed to be days old chicken was horrible gravy had a bitter taste. Never going back 3 strikes I waited till 3rd time we went to review. Never got better over 5 months.

Local Guide
February 22, 2024

The KFC needs new windows and repairs inside the restaurant. Also, a paint job on the outside of the building should happen. French fries are soggy. Bring back the green cole slaw.

★★
Local Guide
February 22, 2024

Awful customer service, lack of communication, chicken very greasy. Gravy awful taste. Unfortunately, I was very dissatisfied all together Food : 2/5

Local Guide
December 22, 2023

NEVER NO CHICKEN getting so fed of of this PLACE MADE THEY SHOULD START SELLING SHOES KFC SHOULD TAKE AWAY THERE FRANCHISE

Local Guide
December 22, 2023

I placed an order and paid, then they told me they didnt have macaroni salad. They were very very slow too.

★★★★
Local Guide
December 22, 2023

Havent had KFC for a while and was craving some extra crispy. All the food was hot and fresh but it seemed like there wasnt much flavour to the chicken. Not like the regular at all. Maybe it was just the batch but was a little disappointed by this particular meal.

December 22, 2023

Web says it s open but went by around 4:30 and closed. Annoying

★★★★
Local Guide
December 22, 2023

Delicious

December 22, 2023

Bad service after we were done ordering didnt say total or gave receipt.I went in for lunch with my sister I order a twister wrap combo with pop corn chickens and she orded boneless box combo to go out. I then relised has she was making the food she didnt have gloves or even wash there hands.I then got my order it was wrong she didnt give me fries and she gave me a chickens bowl instead of popcorn chickens.also on the wrap there was no lettuce and tomatoes so it was just chickens and mayo.I then ask to fix the oder.They charge me extra I then went back in for lettuce and tomatoes but they said it was out of stock.... why would they not tell me they werent any.. they gave me attitude and rolled there eyes disgusting

★★★★★
December 22, 2023

I didnt get no KFC

December 22, 2023

The pop machine was Broken so they would not compensate me for a bottled pop i was charged 3.64$ . Then someone else complained about the machine and got it for free.. I ordered 2 items they only gave me one and when I showed them my recipt they refused to make it after i paid for it... This place is filled with criminals and i would never come back here..

★★★
December 22, 2023

KFC has come a long way , down hill , chicken was dry, hardly any skin covering, everything is an add on , even gravy now , will not return..

★★
Local Guide
December 22, 2023

Place looked run down and it took very long to get my food.

December 22, 2023

This place looks run down and abandoned. I cant believe the owners would leave a place as iconic as KFC look sooo shabby. Not a clean environment and the orders are often wrong. Not sure how anyone would be attracted to eating here.. the owners and management should be embarrassed.

★★★
Local Guide
December 22, 2023

Poor service and overpriced. Where is the TOONIE special?

★★★
Local Guide
December 22, 2023

Always slow here. Food sat on the counter for a while, resulting in some cold items. Also, packed too much into a small bag.

★★
Local Guide
December 22, 2023

Old, grungy, Luke warm food. I ordered a condo with a coleslaw. When I asked for a fork I was told that they didnt have any. Thats it. That is how the conversation ended! Food

★★★★★
Local Guide
December 22, 2023

Been awhile but not bad.no salad with 3 piece meal.Windows very dirty and a weird smell

December 22, 2023

Theres no white meat cooked for lunch time hour. Dont have 20 minutes to wait for ot

★★
December 22, 2022

In the past 2 months, they have forgotten something that I ordered and had on my bill, and go there twice after that and also tonight have been denied, because they ran out of chicken; never closed the restaurant or had a sign stating sorry for inconvenience

★★
Local Guide
December 22, 2022

Not the cleanest KFC Ive been to. Really needs an update. Very old and dirty looking. Staff is friendly though.

★★★★★
Local Guide
December 22, 2022

Delicious, fresh and tasty. Fried chicken, sauce made just as I remember it from childhood.

December 22, 2022

I bought 2 cane dine with 4 pcs dark meat with chicken tenders, popcorn and fries. The meats are NOT a dark meat. 2 pcs of winglet and white meat. Food was not fresh at all.

Local Guide
December 22, 2022

Long wait time for terrible service, mess up on a simple order.

★★★
Local Guide
December 22, 2022

Close to the motel , great service .

★★★★★
Local Guide
December 22, 2022

This place is always busy. Staff is friendly and does their best to help people quickly. The order online feature is great and helps getting your food faster.

★★★★★
Local Guide
December 22, 2022

Great customers service

December 22, 2022

No ice for drinks, ordered a big crunch combo, got home and it looked like a flattened chicken sandwhich. Gravy, tasted like watered down Purina dog chow. Ive had KFC for over 40 years, worst experience yet! Should be disappointed with this franchise.

★★★
December 22, 2022

Mediocre chicken, pieces getting smaller and more expensive every day

★★★★★
Local Guide
December 22, 2022

Always excellent! Building looks rough but food rocks!! Always freah and hot!!

★★★
December 22, 2022

The place is not very progressive and the chicken is not as good as I remembered

★★★
Local Guide
December 22, 2022

Gravy is very watered down under the new management, tenders seem to be unavailable a lot of the time. Friendly staff though.

December 22, 2022

Several times I have gone to this location only to find it closed for a variety of reasons. Probably the most unreliable restaurant in town.

Local Guide
December 22, 2022

I was looking forward to a big crunch sandwich but they had no buns. They also had a 2 person sandwich meal deal on at the time with no buns to accommodate. No purchase was made and Im never going back to this location.

★★★★
December 22, 2022

Received food quickly and it was cooked as it should be.

★★★★★
December 22, 2022

It was awesome place and serving was great from Anmol dhillon Very nice and decent place to visit

Local Guide
December 22, 2022

Very bad service she served everyone before me and no apology even though I was there before everyone!!

Local Guide
December 22, 2022

Overall food is good but they really need to stop watering down the gravy, the KFC gravy is a staple of the restaurant... Stop being so cheap!!

★★★★
Local Guide
December 22, 2022

Good chicken

★★★★★
Local Guide
December 22, 2021

Good food

★★★★★
Local Guide
December 22, 2021

The boy who took our order speaks and understands French! Otherwise like all pfk the place is cold... due to covid it is allowed to order and take away only not allowed to eat on site

★★
Local Guide
December 22, 2021

Havent had kfc in about 3 years. This was supposed to be a treat. Service was great and fast, and I got exactly what I ordered. The meat tasted like charcoal. From the chicken strips to the original prices. It wasnt burned, it just had that after taste. I know KFCs chicken doesnt taste like that or it didnt before. Great fast and courteous service, but I was there for the chicken.

★★★★★
December 22, 2021

Good quick service

★★
Local Guide
December 22, 2021

Place needs to be tore down new one in place. Very dirty and broken everything. Outside is even spooky. Garbage outside all full not sure who owns this NO PRIDE AT ALL sad

Local Guide
December 22, 2021

If I could give 0 stars on this review then I would. I drove across town to this specific location because it stated online they were open until 10 p.m. I got there before 9:15 and the cashier told me they were no longer serving chicken. I asked do you not close at 10 p.m.? The lady responded that they close the kitchen early at 9 p.m. every night. Ive never heard of any fast food establishment closing their kitchen an hour early. If I had gone there at 9:45 p.m. then I would understand. But a full hour. I will never go to that location again.

★★★★★
December 22, 2021

Excellent

★★★★
December 22, 2021

It was amazing because Im a vegan and Im really impressed with your new plant based sandwich yummy

Local Guide
December 22, 2021

Worst big crunch ever! Fries were soggy. Service was good, but food was terrible

Local Guide
December 22, 2021

They have one lady doing cash and food . All the food alarms are going off and she is trying her best. She has to do store orders an online delivery orders. I will use the other KFC on second to relieve the work load on the poor woman. :(

★★★★
December 22, 2021

Good service

★★★★★
December 22, 2021

Awesome service. Neat and clean quality food.

★★★★
Local Guide
December 22, 2021

Its KFC

★★★★
Local Guide
December 22, 2021

The two person meal deal $10 is a good deal

★★★★
December 22, 2021

it was great its been a long time we have had Good KFC

Local Guide
December 22, 2021

Only one woman meant to run this entire establishment. Ordered online, came to pick up at the time it said, and she hadn t had the chance to even notice the order. Just an unfortunate KFC. Should have read reviews before.

Local Guide
December 22, 2021

Lackluster service, slow

★★
Local Guide
December 22, 2021

It was not good it was dry, over cooked stail not happy at all

★★★
Local Guide
December 22, 2021

Ordered online and was not ready by the time it said would be

★★★★
Local Guide
December 22, 2021

Hit and miss here but good staff

★★★★★
Local Guide
December 22, 2021

The food was terrific whoever was doing the cooking today have it mastered it was not greasy it was tender and the batter was delicious very satisfied

★★
Local Guide
December 22, 2021

Very poor service forgot utensils. Long wait to be noticed and served.

★★★★★
Local Guide
December 22, 2021

Yum

★★★★★
Local Guide
December 22, 2021

Always takes great. Couldnt customize my order on the app so staff took my order by phone. Appreciate them going the extra mile.

★★★
Local Guide
December 22, 2021

We ordered ahead online and the order took longer than expected. They didnt provide us with cutlery or offer it so we had no way to eat our side of corn. The food tasted fine. The restrooms are worn out and dirty. The entire restaurant needs to be freshened up.

Local Guide
December 22, 2021

Probably the worst KFC Ive ever been to. Asked for a spicy chicken sandwich, with no pickles. Ended up with a regular one, drenched in half a cup of mayo. It had been dried out completely, and I tossed half of it. I wanted a combo with a poutine. The cashier looked at ne like I was speaking Martian. So I ordered a poutine, which had soggy fries, and my chicken sandwich. Absolutely disgusting

★★★
Local Guide
December 22, 2021

Food wasn t bad but the building looks old.

★★★
Local Guide
December 22, 2021

Ok but the employees need to understand when head office sends you a discount coupon they need to apply it

December 22, 2021

I cant believe how badly the food quality has deteriorated, I bought a 12 piece bucket it contained 1 thigh the rest was wings and bones with skin attached I think they were chicken backs or something. Its the last time I will go to KFC

★★★
December 22, 2021

Nice chicken. Ordered two 3 piece boxes. 2 pieces in each box were battered up thighs and 1 breast only.

Local Guide
December 22, 2021

Disgusting. It took a cery long time to get our food. We ordered it to dine in. When we went to the dining room it was Disgusting. I called an employee over and asked her to clean the table. She eventually did. But just ours. My wife took the spray and rag and proceeded to clean the others that were all covered with food and drinks. The floors hadnt bee swept or moped in a long time. The bathroom looked like it hasnt been cleaned for a month.

★★★★★
Local Guide
December 22, 2021

Staff are extremely friendly and helpful and not even a 5 minute wait for your order. The popcorn chicken is to die for, and be sure to grab a small side of gravy to go with your fries. For a drink Id recommend the brisk lemonade, the best youll get.

★★★★★
Local Guide
December 22, 2021

Great friendly service

★★★★
December 22, 2021

Finger Licking good.

★★★★
Local Guide
December 22, 2021

KFC is already well known The place is alright, could use a little renovation though The food..... I mean its KFC, its already well known for its chicken. Serious though the food was good, never a big fan of their fries though All in all a good experience

★★
Local Guide
December 22, 2021

Staff is friendly enough, but other than that the place is bad and run down. Tell them extra cripy so that the chicken is cooked all the way. Fries are good.

★★★★★
Local Guide
December 22, 2021

Very nice staff, quick service. Clean and hygienic practices can be seen followed by employees. Quality is great. Food is served hot as per food safety guidelines.

★★★★★
Local Guide
December 22, 2021

Friendly fast staff. No mistakes in my big order. Thank you.

★★★★
Local Guide
December 22, 2021

Spicy big crunch FTW

★★★★
Local Guide
December 22, 2020

Good food

★★★★★
Local Guide
December 22, 2020

Good food

★★★★
Local Guide
December 22, 2020

Fast&friendly

★★
December 22, 2020

Greasy

Local Guide
December 22, 2020

I went a couple of times and the wait was too long so I decided to order online and go pick it up. I chose only dark meat and I stayed home 20 min before going to make sure it will be ready. But when I arrived my order was ready but not the dark meat I specified, she told me she didnt pay attention that I wanted only dark meat and that Ill have to wait for 9min so she can cook the dark meat I ordered. She apologized and said that she will trow 2 extra pieces for the wait. I had no choice to wait but it end up taking 17 minutes and when I arrived home they were no extra pieces. Bad service

★★★★★
December 22, 2020

Shaa (I dont know the girl full name)cashier doing great customer service And so friendly.

★★★★★
December 22, 2020

Ohhh it was very good

★★★★★
Local Guide
December 22, 2020

Tasty and reasonably priced

★★★★
Local Guide
December 22, 2020

Great and fast

★★★★
Local Guide
December 22, 2020

They closed the KFC in my town, nice to still come here, very polite people and amazing cook...the chicken was perfect

★★★★★
Local Guide
December 22, 2020

Great chicken, always!

December 22, 2020

Dont like their food.

December 22, 2020

Disagree

December 22, 2020

To greasy dont get much for your money

★★★★★
December 22, 2020

tasty chicken and great staff Loved it Good experience

★★
December 22, 2020

Looks and feels rundown. The gravy was watered down and no ice in the fountain soda machine. The chicken was alright.

★★★★★
Local Guide
December 22, 2020

They are now making it fresh to order. Makes the taste better then ever. Keep this up!

Local Guide
December 22, 2020

Diarrhea Disaster

December 22, 2020

Just plain gross. It was even grosser on the inside then the outside. Gave it the benefit of the doubt. Waited in line forever because of covid which is fine, but once we got home food was wrong new famous chicken sandwiches had no sauce on them. Was just gross.

December 22, 2020

Plain and simple the building itself and food was gross.

December 22, 2020

Waited in line forever. Drink machine overflowed all over the floor. got home and my food was wrong. What was there was small portions and nasty tasting.

★★★★
December 22, 2020

Fast friendly, but had no tenders

★★★★★
Local Guide
December 22, 2020

Luv it

★★★
Local Guide
December 22, 2020

I ordered boneless n popcorn expensive small little box wont be back

★★★★
December 22, 2020

Quick, friendly, accurate service.

★★★
Local Guide
December 22, 2019

It would be better if they had all the food, not just chicken strips

★★
December 22, 2019

slow

★★★★★
Local Guide
December 22, 2019

Exactly what I expected.

★★★★
Local Guide
December 22, 2019

Needs renovations...but excellent food

★★★★★
December 22, 2019

Love it

★★★★★
Local Guide
December 22, 2019

Love there fries and chicken and salads

Local Guide
December 22, 2019

This place in Cornwall was really bad i do not recommend this place to anyone the chicken in a bucket was over done and dried out

December 22, 2019

Useless..... Walked in for food a few weeks back and waited 45 mins because no chicken was cooked.. so today gave them a second chance and ordered to be delivered, well Im nearly 3 hours in waiting for my food.... Say no more. The guy behind the counter is more intested in his cellphone as I saw the first time. Sucks to be me I suppose giving them a second chance.

★★★★
Local Guide
December 22, 2019

Fast service

★★★★
Local Guide
December 22, 2019

Building is old and need more attention. Food is good and friendly staff.

★★★★★
December 22, 2019

Service was great food was the same great.

★★★
Local Guide
December 22, 2019

Unkept dirty place . needs managing chanhe

Local Guide
December 22, 2019

Fries werent cooked

★★★
Local Guide
December 22, 2019

No extra crispy chicken.

December 22, 2019

Barely have white meat ready , I have also have gravy that taste like burnt plastic and witness an employee making gravy in a plastic container in a microwave . Poor customer service most times . Location gone down hill in my opinion

Local Guide
December 22, 2019

same as last time.....fatty and gross.....way to greasy!!!!!

December 22, 2019

Very disappointing ,bath stink like they havent been clean in months

★★★★★
Local Guide
December 22, 2019

Manager is a great guy... Good food too

★★
Local Guide
December 22, 2019

Dry, Overcooked, flavorless chicken. Dont waste your time.

Local Guide
December 22, 2019

This place is poorly managed and very unsatitary. The crew that served me seemed clueless. If this would be addressed Im sure you would generate 100% more customers. There is no excuse for such a mismanaged establishment in a decent city. Get better management!!! Very disappointed, given this is a historic building. Ruining the good Kentucky name.

★★★★★
December 22, 2019

Oh my cashier was a total hoot . Loved her personality great job

★★
December 22, 2019

Food was great! But the customer service was horrible the cashier was verry rude to the customers & seemed as if he hated his job.

December 22, 2019

The chicken pieces reminded us of the pigeons in the parking lot. Has to be the worst KFC in the province, have watched it go slowly downhill for the last 8 years. Put it out of its misery, close the place down. Will not return.

Local Guide
December 22, 2019

Nasty food I will never go back

★★★★
December 22, 2019

For Excellencelent.

★★
Local Guide
December 22, 2019

I personally dont like this location and the staff is always changing but the food seems to be normally but service is slow.

★★
Local Guide
December 22, 2019

Gravey was lumpy and watery chicken was ok

★★★
December 22, 2019

Needs a facelift

★★★★★
December 22, 2019

Really good chicken

★★★★★
December 22, 2019

For the first time in years the chicken was like the cornel Sanders meant it to taste like...fresh and good service to...

★★★★★
Local Guide
December 22, 2019

I was well served at Cornwall KFC - Great staff! Thank you, Merry Christmas.