KFC in Cornwall

Always great service

Good food

Went for dinner waited 30 minutes for chicken these people dont care about this place it was dirty must of been taken over by new Canadians

Only one person is working who is taking and making the order

It looked closed. No open sign. But finally it was open. Very good service. Very good food.

Update: This place could suck in people and look awesome if they just painted the building the classic KFC Red and White colors. They have a great location and the exterior needs some TLC. Please be successful! This KFC s Exterior building and grounds are so dirty, disgusting and depressing that I won t even go in ( or take-out ). Exposed filthy dumpsters and the building needed a paint job a long long time ago-extremely rusted sign-litter/garbage around entrance and parking lot. Building and grounds Look severely neglected.

Dirty out dated stay away nasty worest place evwr thought i was in 3rd world country

Awful service

Every time I order from this location they mess up really badly. Every single time. I m so frustrated this time that I m finally leaving a bad review. They re staff really needs to read the orders that come in carefully because I don t know how they mess it up so badly literally every single time. I don t think I have ever gotten my entire order correct even once. Either hire people who know what they re doing or get it together. Horrible.

Horrible this place need to close. I wait Over 25 minutes for my food got it home the fries were half cook had to put them in the air fryer. The batter on the chicken was chewy and so fatty.. yellow fat. I will never order from here again.

Nothing special no salt for the Frys just pepper

Food is usually ok although I have to wait more often than not at lunch hour. Restaurant needs updating inside and out.

The menu overall is diverse, as well as frequent new items available for a limited time. The service is friendly but not the fastest, even when ordering for one person. thing that holds back my review is the building itself. It is very outdated and not at all welcoming. The outside desperately needs a refresh and the parking lines to be repainted. Inside, the indoor seating is fine with minimal decor, but plenty of room for groups. The lighting is not very pleasant, lending to the feeling of the building being under maintained. Compared to surrounding options, KFC is okay, and its food is good if youre not in a hurry. But the presentation holds me back from recommending it.

very old restaurant but very very good service and food

Service was fast and friendly thats why 1 star food was the worst I have had anywhere in canada. Fries seemed to be days old chicken was horrible gravy had a bitter taste. Never going back 3 strikes I waited till 3rd time we went to review. Never got better over 5 months.

The KFC needs new windows and repairs inside the restaurant. Also, a paint job on the outside of the building should happen. French fries are soggy. Bring back the green cole slaw.

Awful customer service, lack of communication, chicken very greasy. Gravy awful taste. Unfortunately, I was very dissatisfied all together Food : 2/5

NEVER NO CHICKEN getting so fed of of this PLACE MADE THEY SHOULD START SELLING SHOES KFC SHOULD TAKE AWAY THERE FRANCHISE

I placed an order and paid, then they told me they didnt have macaroni salad. They were very very slow too.

Havent had KFC for a while and was craving some extra crispy. All the food was hot and fresh but it seemed like there wasnt much flavour to the chicken. Not like the regular at all. Maybe it was just the batch but was a little disappointed by this particular meal.

Web says it s open but went by around 4:30 and closed. Annoying

Delicious

Bad service after we were done ordering didnt say total or gave receipt.I went in for lunch with my sister I order a twister wrap combo with pop corn chickens and she orded boneless box combo to go out. I then relised has she was making the food she didnt have gloves or even wash there hands.I then got my order it was wrong she didnt give me fries and she gave me a chickens bowl instead of popcorn chickens.also on the wrap there was no lettuce and tomatoes so it was just chickens and mayo.I then ask to fix the oder.They charge me extra I then went back in for lettuce and tomatoes but they said it was out of stock.... why would they not tell me they werent any.. they gave me attitude and rolled there eyes disgusting

I didnt get no KFC

The pop machine was Broken so they would not compensate me for a bottled pop i was charged 3.64$ . Then someone else complained about the machine and got it for free.. I ordered 2 items they only gave me one and when I showed them my recipt they refused to make it after i paid for it... This place is filled with criminals and i would never come back here..

KFC has come a long way , down hill , chicken was dry, hardly any skin covering, everything is an add on , even gravy now , will not return..

Place looked run down and it took very long to get my food.

This place looks run down and abandoned. I cant believe the owners would leave a place as iconic as KFC look sooo shabby. Not a clean environment and the orders are often wrong. Not sure how anyone would be attracted to eating here.. the owners and management should be embarrassed.

Poor service and overpriced. Where is the TOONIE special?

Always slow here. Food sat on the counter for a while, resulting in some cold items. Also, packed too much into a small bag.

Old, grungy, Luke warm food. I ordered a condo with a coleslaw. When I asked for a fork I was told that they didnt have any. Thats it. That is how the conversation ended! Food

Been awhile but not bad.no salad with 3 piece meal.Windows very dirty and a weird smell

Theres no white meat cooked for lunch time hour. Dont have 20 minutes to wait for ot

In the past 2 months, they have forgotten something that I ordered and had on my bill, and go there twice after that and also tonight have been denied, because they ran out of chicken; never closed the restaurant or had a sign stating sorry for inconvenience

Not the cleanest KFC Ive been to. Really needs an update. Very old and dirty looking. Staff is friendly though.

Delicious, fresh and tasty. Fried chicken, sauce made just as I remember it from childhood.

I bought 2 cane dine with 4 pcs dark meat with chicken tenders, popcorn and fries. The meats are NOT a dark meat. 2 pcs of winglet and white meat. Food was not fresh at all.

Long wait time for terrible service, mess up on a simple order.

Close to the motel , great service .

This place is always busy. Staff is friendly and does their best to help people quickly. The order online feature is great and helps getting your food faster.

Great customers service

No ice for drinks, ordered a big crunch combo, got home and it looked like a flattened chicken sandwhich. Gravy, tasted like watered down Purina dog chow. Ive had KFC for over 40 years, worst experience yet! Should be disappointed with this franchise.

Mediocre chicken, pieces getting smaller and more expensive every day

Always excellent! Building looks rough but food rocks!! Always freah and hot!!

The place is not very progressive and the chicken is not as good as I remembered

Gravy is very watered down under the new management, tenders seem to be unavailable a lot of the time. Friendly staff though.

Several times I have gone to this location only to find it closed for a variety of reasons. Probably the most unreliable restaurant in town.

I was looking forward to a big crunch sandwich but they had no buns. They also had a 2 person sandwich meal deal on at the time with no buns to accommodate. No purchase was made and Im never going back to this location.

Received food quickly and it was cooked as it should be.

It was awesome place and serving was great from Anmol dhillon Very nice and decent place to visit

Very bad service she served everyone before me and no apology even though I was there before everyone!!

Overall food is good but they really need to stop watering down the gravy, the KFC gravy is a staple of the restaurant... Stop being so cheap!!

Good chicken

Good food

The boy who took our order speaks and understands French! Otherwise like all pfk the place is cold... due to covid it is allowed to order and take away only not allowed to eat on site

Havent had kfc in about 3 years. This was supposed to be a treat. Service was great and fast, and I got exactly what I ordered. The meat tasted like charcoal. From the chicken strips to the original prices. It wasnt burned, it just had that after taste. I know KFCs chicken doesnt taste like that or it didnt before. Great fast and courteous service, but I was there for the chicken.

Good quick service

Place needs to be tore down new one in place. Very dirty and broken everything. Outside is even spooky. Garbage outside all full not sure who owns this NO PRIDE AT ALL sad

If I could give 0 stars on this review then I would. I drove across town to this specific location because it stated online they were open until 10 p.m. I got there before 9:15 and the cashier told me they were no longer serving chicken. I asked do you not close at 10 p.m.? The lady responded that they close the kitchen early at 9 p.m. every night. Ive never heard of any fast food establishment closing their kitchen an hour early. If I had gone there at 9:45 p.m. then I would understand. But a full hour. I will never go to that location again.

Excellent

It was amazing because Im a vegan and Im really impressed with your new plant based sandwich yummy

Worst big crunch ever! Fries were soggy. Service was good, but food was terrible

They have one lady doing cash and food . All the food alarms are going off and she is trying her best. She has to do store orders an online delivery orders. I will use the other KFC on second to relieve the work load on the poor woman. :(

Good service

Awesome service. Neat and clean quality food.

Its KFC

The two person meal deal $10 is a good deal

it was great its been a long time we have had Good KFC

Only one woman meant to run this entire establishment. Ordered online, came to pick up at the time it said, and she hadn t had the chance to even notice the order. Just an unfortunate KFC. Should have read reviews before.

Lackluster service, slow

It was not good it was dry, over cooked stail not happy at all

Ordered online and was not ready by the time it said would be

Hit and miss here but good staff

The food was terrific whoever was doing the cooking today have it mastered it was not greasy it was tender and the batter was delicious very satisfied

Very poor service forgot utensils. Long wait to be noticed and served.

Yum

Always takes great. Couldnt customize my order on the app so staff took my order by phone. Appreciate them going the extra mile.

We ordered ahead online and the order took longer than expected. They didnt provide us with cutlery or offer it so we had no way to eat our side of corn. The food tasted fine. The restrooms are worn out and dirty. The entire restaurant needs to be freshened up.

Probably the worst KFC Ive ever been to. Asked for a spicy chicken sandwich, with no pickles. Ended up with a regular one, drenched in half a cup of mayo. It had been dried out completely, and I tossed half of it. I wanted a combo with a poutine. The cashier looked at ne like I was speaking Martian. So I ordered a poutine, which had soggy fries, and my chicken sandwich. Absolutely disgusting

Food wasn t bad but the building looks old.

Ok but the employees need to understand when head office sends you a discount coupon they need to apply it

I cant believe how badly the food quality has deteriorated, I bought a 12 piece bucket it contained 1 thigh the rest was wings and bones with skin attached I think they were chicken backs or something. Its the last time I will go to KFC

Nice chicken. Ordered two 3 piece boxes. 2 pieces in each box were battered up thighs and 1 breast only.

Disgusting. It took a cery long time to get our food. We ordered it to dine in. When we went to the dining room it was Disgusting. I called an employee over and asked her to clean the table. She eventually did. But just ours. My wife took the spray and rag and proceeded to clean the others that were all covered with food and drinks. The floors hadnt bee swept or moped in a long time. The bathroom looked like it hasnt been cleaned for a month.

Staff are extremely friendly and helpful and not even a 5 minute wait for your order. The popcorn chicken is to die for, and be sure to grab a small side of gravy to go with your fries. For a drink Id recommend the brisk lemonade, the best youll get.

Great friendly service

Finger Licking good.

KFC is already well known The place is alright, could use a little renovation though The food..... I mean its KFC, its already well known for its chicken. Serious though the food was good, never a big fan of their fries though All in all a good experience

Staff is friendly enough, but other than that the place is bad and run down. Tell them extra cripy so that the chicken is cooked all the way. Fries are good.

Very nice staff, quick service. Clean and hygienic practices can be seen followed by employees. Quality is great. Food is served hot as per food safety guidelines.

Friendly fast staff. No mistakes in my big order. Thank you.

Spicy big crunch FTW

Good food

Good food

Fast&friendly

Greasy

I went a couple of times and the wait was too long so I decided to order online and go pick it up. I chose only dark meat and I stayed home 20 min before going to make sure it will be ready. But when I arrived my order was ready but not the dark meat I specified, she told me she didnt pay attention that I wanted only dark meat and that Ill have to wait for 9min so she can cook the dark meat I ordered. She apologized and said that she will trow 2 extra pieces for the wait. I had no choice to wait but it end up taking 17 minutes and when I arrived home they were no extra pieces. Bad service

Shaa (I dont know the girl full name)cashier doing great customer service And so friendly.

Ohhh it was very good

Tasty and reasonably priced

Great and fast

They closed the KFC in my town, nice to still come here, very polite people and amazing cook...the chicken was perfect

Great chicken, always!

Dont like their food.

Disagree

To greasy dont get much for your money

tasty chicken and great staff Loved it Good experience

Looks and feels rundown. The gravy was watered down and no ice in the fountain soda machine. The chicken was alright.

They are now making it fresh to order. Makes the taste better then ever. Keep this up!

Diarrhea Disaster

Just plain gross. It was even grosser on the inside then the outside. Gave it the benefit of the doubt. Waited in line forever because of covid which is fine, but once we got home food was wrong new famous chicken sandwiches had no sauce on them. Was just gross.

Plain and simple the building itself and food was gross.

Waited in line forever. Drink machine overflowed all over the floor. got home and my food was wrong. What was there was small portions and nasty tasting.

Fast friendly, but had no tenders

Luv it

I ordered boneless n popcorn expensive small little box wont be back

Quick, friendly, accurate service.

It would be better if they had all the food, not just chicken strips

slow

Exactly what I expected.

Needs renovations...but excellent food

Love it

Love there fries and chicken and salads

This place in Cornwall was really bad i do not recommend this place to anyone the chicken in a bucket was over done and dried out

Useless..... Walked in for food a few weeks back and waited 45 mins because no chicken was cooked.. so today gave them a second chance and ordered to be delivered, well Im nearly 3 hours in waiting for my food.... Say no more. The guy behind the counter is more intested in his cellphone as I saw the first time. Sucks to be me I suppose giving them a second chance.

Fast service

Building is old and need more attention. Food is good and friendly staff.

Service was great food was the same great.

Unkept dirty place . needs managing chanhe

Fries werent cooked

No extra crispy chicken.

Barely have white meat ready , I have also have gravy that taste like burnt plastic and witness an employee making gravy in a plastic container in a microwave . Poor customer service most times . Location gone down hill in my opinion

same as last time.....fatty and gross.....way to greasy!!!!!

Very disappointing ,bath stink like they havent been clean in months

Manager is a great guy... Good food too

Dry, Overcooked, flavorless chicken. Dont waste your time.

This place is poorly managed and very unsatitary. The crew that served me seemed clueless. If this would be addressed Im sure you would generate 100% more customers. There is no excuse for such a mismanaged establishment in a decent city. Get better management!!! Very disappointed, given this is a historic building. Ruining the good Kentucky name.

Oh my cashier was a total hoot . Loved her personality great job

Food was great! But the customer service was horrible the cashier was verry rude to the customers & seemed as if he hated his job.

The chicken pieces reminded us of the pigeons in the parking lot. Has to be the worst KFC in the province, have watched it go slowly downhill for the last 8 years. Put it out of its misery, close the place down. Will not return.

Nasty food I will never go back

For Excellencelent.

I personally dont like this location and the staff is always changing but the food seems to be normally but service is slow.

Gravey was lumpy and watery chicken was ok

Needs a facelift

Really good chicken

For the first time in years the chicken was like the cornel Sanders meant it to taste like...fresh and good service to...

I was well served at Cornwall KFC - Great staff! Thank you, Merry Christmas.