1245 Brookdale Ave, Cornwall, ON K6J 4P7, Canada
We are currently serving halal food in all our location, come check it out!
After being turned away from the other Cornwall location, I drive here because I had to know... Sure enough, no chicken, just a lot of bull (half hearted excuses and blaming the person who wasn't there) KFC is no longer anything, it no longer carries any product. Presumably McDonald's will just absorb it in the next few years.
I waited about 15 mins for a single sandwich, when I got it the sandwich was messed up with all the toppings outside of the sandwich. The staff were friendly but took their sweet time getting things done. Restaurant was at least clean
I don't know who is managing this place, but it was empty when I came in for a single classic chicken sandwich. It took 15 minutes. No one in the drive through. The door handle almost came off in my hand. Haha. Probably a money laundering front.
This place was taken over by "new Canadians a while back, like most restaurants in Cornwall, but they are not doing a good job at running it and maintaining it, it's seriously disgusting. They are very cheap, give u small pieces of chicken, the gravy is all wrong, sometimes too watery, sometimes too thick, sometimes barely warm, the place is dirty and falling apart, from outside it looks abandoned. The staff does not know how to smile. Stay away!
This place is disgustingly dirty. Greasy floor, greasy table, broken sealing, dirty kids high chair. Food is not good.
NO TIME MACHINE NEEDED !!! Want to show your kids what the 1980s looked like ? Bring them to the KFC in Cornwall Ontario and be instantly transported back to the 1980s retro era. The entirety of this building obviously has not been renovated since the mid 1980s First arriving I thought that this location was abandoned from the outside condition of the building. All the signage is faded and decorations are falling off of the building. The inside dining room looks just like I remembered as a child in the 1980s everything is original, including all the faded pictures on the wall and the seating and tables the only thing that was missing was the tin ashtrays, and the cigarette smoke in the dining room. No music just very creepy and depressing. The food was OK nothing special but I don’t think I would ever return to this location again. So if you would like to show your family, what a restaurant sort of looked like 40 years ago, bring them here , although it would’ve been a lot more cleaner back then inviting looking. The owners and management should be embarrassed of the condition of this restaurant. The colonel would be very sad :(
Very happy to see the quality is back at KFC. Keep up the good work people. Hot wings were freshly made to order. Gravy was delicious.
Cashier girl taking our order and handling money sneezes in her palm as she's speaking to us... then handing out change and cups Then to make it even worse, she goes ahead and puts a bun to be toasted with her bare hands... that she just sneezed in! Disgusting place awful service and very unhygienic ...HIGHLY DON'T RECOMMEND Update... the manger came and apologized and tried to make it better for us. But we were already on our way out!
Always great service
Good food
Went for dinner waited 30 minutes for chicken these people dont care about this place it was dirty must of been taken over by new Canadians
Only one person is working who is taking and making the order
It looked closed. No open sign. But finally it was open. Very good service. Very good food.
Update: This place could suck in people and look awesome if they just painted the building the classic KFC Red and White colors. They have a great location and the exterior needs some TLC. Please be successful! This KFC s Exterior building and grounds are so dirty, disgusting and depressing that I won t even go in ( or take-out ). Exposed filthy dumpsters and the building needed a paint job a long long time ago-extremely rusted sign-litter/garbage around entrance and parking lot. Building and grounds Look severely neglected.
Dirty out dated stay away nasty worest place evwr thought i was in 3rd world country
Awful service
Every time I order from this location they mess up really badly. Every single time. I m so frustrated this time that I m finally leaving a bad review. They re staff really needs to read the orders that come in carefully because I don t know how they mess it up so badly literally every single time. I don t think I have ever gotten my entire order correct even once. Either hire people who know what they re doing or get it together. Horrible.
Horrible this place need to close. I wait Over 25 minutes for my food got it home the fries were half cook had to put them in the air fryer. The batter on the chicken was chewy and so fatty.. yellow fat. I will never order from here again.
Nothing special no salt for the Frys just pepper
Food is usually ok although I have to wait more often than not at lunch hour. Restaurant needs updating inside and out.
The menu overall is diverse, as well as frequent new items available for a limited time. The service is friendly but not the fastest, even when ordering for one person. thing that holds back my review is the building itself. It is very outdated and not at all welcoming. The outside desperately needs a refresh and the parking lines to be repainted. Inside, the indoor seating is fine with minimal decor, but plenty of room for groups. The lighting is not very pleasant, lending to the feeling of the building being under maintained. Compared to surrounding options, KFC is okay, and its food is good if youre not in a hurry. But the presentation holds me back from recommending it.
very old restaurant but very very good service and food
Service was fast and friendly thats why 1 star food was the worst I have had anywhere in canada. Fries seemed to be days old chicken was horrible gravy had a bitter taste. Never going back 3 strikes I waited till 3rd time we went to review. Never got better over 5 months.
The KFC needs new windows and repairs inside the restaurant. Also, a paint job on the outside of the building should happen. French fries are soggy. Bring back the green cole slaw.
Awful customer service, lack of communication, chicken very greasy. Gravy awful taste. Unfortunately, I was very dissatisfied all together Food : 2/5
NEVER NO CHICKEN getting so fed of of this PLACE MADE THEY SHOULD START SELLING SHOES KFC SHOULD TAKE AWAY THERE FRANCHISE
I placed an order and paid, then they told me they didnt have macaroni salad. They were very very slow too.
Havent had KFC for a while and was craving some extra crispy. All the food was hot and fresh but it seemed like there wasnt much flavour to the chicken. Not like the regular at all. Maybe it was just the batch but was a little disappointed by this particular meal.
Web says it s open but went by around 4:30 and closed. Annoying
Delicious
Bad service after we were done ordering didnt say total or gave receipt.I went in for lunch with my sister I order a twister wrap combo with pop corn chickens and she orded boneless box combo to go out. I then relised has she was making the food she didnt have gloves or even wash there hands.I then got my order it was wrong she didnt give me fries and she gave me a chickens bowl instead of popcorn chickens.also on the wrap there was no lettuce and tomatoes so it was just chickens and mayo.I then ask to fix the oder.They charge me extra I then went back in for lettuce and tomatoes but they said it was out of stock.... why would they not tell me they werent any.. they gave me attitude and rolled there eyes disgusting
I didnt get no KFC
The pop machine was Broken so they would not compensate me for a bottled pop i was charged 3.64$ . Then someone else complained about the machine and got it for free.. I ordered 2 items they only gave me one and when I showed them my recipt they refused to make it after i paid for it... This place is filled with criminals and i would never come back here..
KFC has come a long way , down hill , chicken was dry, hardly any skin covering, everything is an add on , even gravy now , will not return..
Place looked run down and it took very long to get my food.
This place looks run down and abandoned. I cant believe the owners would leave a place as iconic as KFC look sooo shabby. Not a clean environment and the orders are often wrong. Not sure how anyone would be attracted to eating here.. the owners and management should be embarrassed.
Poor service and overpriced. Where is the TOONIE special?
Always slow here. Food sat on the counter for a while, resulting in some cold items. Also, packed too much into a small bag.
Old, grungy, Luke warm food. I ordered a condo with a coleslaw. When I asked for a fork I was told that they didnt have any. Thats it. That is how the conversation ended! Food
Been awhile but not bad.no salad with 3 piece meal.Windows very dirty and a weird smell
Theres no white meat cooked for lunch time hour. Dont have 20 minutes to wait for ot
In the past 2 months, they have forgotten something that I ordered and had on my bill, and go there twice after that and also tonight have been denied, because they ran out of chicken; never closed the restaurant or had a sign stating sorry for inconvenience
Not the cleanest KFC Ive been to. Really needs an update. Very old and dirty looking. Staff is friendly though.
Delicious, fresh and tasty. Fried chicken, sauce made just as I remember it from childhood.
I bought 2 cane dine with 4 pcs dark meat with chicken tenders, popcorn and fries. The meats are NOT a dark meat. 2 pcs of winglet and white meat. Food was not fresh at all.
Long wait time for terrible service, mess up on a simple order.
Close to the motel , great service .
This place is always busy. Staff is friendly and does their best to help people quickly. The order online feature is great and helps getting your food faster.
Great customers service
No ice for drinks, ordered a big crunch combo, got home and it looked like a flattened chicken sandwhich. Gravy, tasted like watered down Purina dog chow. Ive had KFC for over 40 years, worst experience yet! Should be disappointed with this franchise.
Mediocre chicken, pieces getting smaller and more expensive every day
Always excellent! Building looks rough but food rocks!! Always freah and hot!!
The place is not very progressive and the chicken is not as good as I remembered
Gravy is very watered down under the new management, tenders seem to be unavailable a lot of the time. Friendly staff though.
Several times I have gone to this location only to find it closed for a variety of reasons. Probably the most unreliable restaurant in town.
I was looking forward to a big crunch sandwich but they had no buns. They also had a 2 person sandwich meal deal on at the time with no buns to accommodate. No purchase was made and Im never going back to this location.
Received food quickly and it was cooked as it should be.
It was awesome place and serving was great from Anmol dhillon Very nice and decent place to visit
Very bad service she served everyone before me and no apology even though I was there before everyone!!
Overall food is good but they really need to stop watering down the gravy, the KFC gravy is a staple of the restaurant... Stop being so cheap!!
Good chicken
Good food
The boy who took our order speaks and understands French! Otherwise like all pfk the place is cold... due to covid it is allowed to order and take away only not allowed to eat on site
Havent had kfc in about 3 years. This was supposed to be a treat. Service was great and fast, and I got exactly what I ordered. The meat tasted like charcoal. From the chicken strips to the original prices. It wasnt burned, it just had that after taste. I know KFCs chicken doesnt taste like that or it didnt before. Great fast and courteous service, but I was there for the chicken.
Good quick service
Place needs to be tore down new one in place. Very dirty and broken everything. Outside is even spooky. Garbage outside all full not sure who owns this NO PRIDE AT ALL sad
If I could give 0 stars on this review then I would. I drove across town to this specific location because it stated online they were open until 10 p.m. I got there before 9:15 and the cashier told me they were no longer serving chicken. I asked do you not close at 10 p.m.? The lady responded that they close the kitchen early at 9 p.m. every night. Ive never heard of any fast food establishment closing their kitchen an hour early. If I had gone there at 9:45 p.m. then I would understand. But a full hour. I will never go to that location again.
Excellent
It was amazing because Im a vegan and Im really impressed with your new plant based sandwich yummy
Worst big crunch ever! Fries were soggy. Service was good, but food was terrible
They have one lady doing cash and food . All the food alarms are going off and she is trying her best. She has to do store orders an online delivery orders. I will use the other KFC on second to relieve the work load on the poor woman. :(
Good service
Awesome service. Neat and clean quality food.
Its KFC
The two person meal deal $10 is a good deal
it was great its been a long time we have had Good KFC
Only one woman meant to run this entire establishment. Ordered online, came to pick up at the time it said, and she hadn t had the chance to even notice the order. Just an unfortunate KFC. Should have read reviews before.
Lackluster service, slow
It was not good it was dry, over cooked stail not happy at all
Ordered online and was not ready by the time it said would be
Hit and miss here but good staff
The food was terrific whoever was doing the cooking today have it mastered it was not greasy it was tender and the batter was delicious very satisfied
Very poor service forgot utensils. Long wait to be noticed and served.
Yum
Always takes great. Couldnt customize my order on the app so staff took my order by phone. Appreciate them going the extra mile.
We ordered ahead online and the order took longer than expected. They didnt provide us with cutlery or offer it so we had no way to eat our side of corn. The food tasted fine. The restrooms are worn out and dirty. The entire restaurant needs to be freshened up.
Probably the worst KFC Ive ever been to. Asked for a spicy chicken sandwich, with no pickles. Ended up with a regular one, drenched in half a cup of mayo. It had been dried out completely, and I tossed half of it. I wanted a combo with a poutine. The cashier looked at ne like I was speaking Martian. So I ordered a poutine, which had soggy fries, and my chicken sandwich. Absolutely disgusting
Food wasn t bad but the building looks old.
Ok but the employees need to understand when head office sends you a discount coupon they need to apply it
I cant believe how badly the food quality has deteriorated, I bought a 12 piece bucket it contained 1 thigh the rest was wings and bones with skin attached I think they were chicken backs or something. Its the last time I will go to KFC
Nice chicken. Ordered two 3 piece boxes. 2 pieces in each box were battered up thighs and 1 breast only.
Disgusting. It took a cery long time to get our food. We ordered it to dine in. When we went to the dining room it was Disgusting. I called an employee over and asked her to clean the table. She eventually did. But just ours. My wife took the spray and rag and proceeded to clean the others that were all covered with food and drinks. The floors hadnt bee swept or moped in a long time. The bathroom looked like it hasnt been cleaned for a month.
Staff are extremely friendly and helpful and not even a 5 minute wait for your order. The popcorn chicken is to die for, and be sure to grab a small side of gravy to go with your fries. For a drink Id recommend the brisk lemonade, the best youll get.
Great friendly service
Finger Licking good.
KFC is already well known The place is alright, could use a little renovation though The food..... I mean its KFC, its already well known for its chicken. Serious though the food was good, never a big fan of their fries though All in all a good experience
Staff is friendly enough, but other than that the place is bad and run down. Tell them extra cripy so that the chicken is cooked all the way. Fries are good.
Very nice staff, quick service. Clean and hygienic practices can be seen followed by employees. Quality is great. Food is served hot as per food safety guidelines.
Friendly fast staff. No mistakes in my big order. Thank you.
Spicy big crunch FTW
Good food
Good food
Fast&friendly
Greasy
I went a couple of times and the wait was too long so I decided to order online and go pick it up. I chose only dark meat and I stayed home 20 min before going to make sure it will be ready. But when I arrived my order was ready but not the dark meat I specified, she told me she didnt pay attention that I wanted only dark meat and that Ill have to wait for 9min so she can cook the dark meat I ordered. She apologized and said that she will trow 2 extra pieces for the wait. I had no choice to wait but it end up taking 17 minutes and when I arrived home they were no extra pieces. Bad service
Shaa (I dont know the girl full name)cashier doing great customer service And so friendly.
Ohhh it was very good
Tasty and reasonably priced
Great and fast
They closed the KFC in my town, nice to still come here, very polite people and amazing cook...the chicken was perfect
Great chicken, always!
Dont like their food.
Disagree
To greasy dont get much for your money
tasty chicken and great staff Loved it Good experience
Looks and feels rundown. The gravy was watered down and no ice in the fountain soda machine. The chicken was alright.
They are now making it fresh to order. Makes the taste better then ever. Keep this up!
Diarrhea Disaster
Just plain gross. It was even grosser on the inside then the outside. Gave it the benefit of the doubt. Waited in line forever because of covid which is fine, but once we got home food was wrong new famous chicken sandwiches had no sauce on them. Was just gross.
Plain and simple the building itself and food was gross.
Waited in line forever. Drink machine overflowed all over the floor. got home and my food was wrong. What was there was small portions and nasty tasting.
Fast friendly, but had no tenders
Luv it
I ordered boneless n popcorn expensive small little box wont be back
Quick, friendly, accurate service.
It would be better if they had all the food, not just chicken strips
slow
Exactly what I expected.
Needs renovations...but excellent food
Love it
Love there fries and chicken and salads
This place in Cornwall was really bad i do not recommend this place to anyone the chicken in a bucket was over done and dried out
Useless..... Walked in for food a few weeks back and waited 45 mins because no chicken was cooked.. so today gave them a second chance and ordered to be delivered, well Im nearly 3 hours in waiting for my food.... Say no more. The guy behind the counter is more intested in his cellphone as I saw the first time. Sucks to be me I suppose giving them a second chance.
Fast service
Building is old and need more attention. Food is good and friendly staff.
Service was great food was the same great.
Unkept dirty place . needs managing chanhe
Fries werent cooked
No extra crispy chicken.
Barely have white meat ready , I have also have gravy that taste like burnt plastic and witness an employee making gravy in a plastic container in a microwave . Poor customer service most times . Location gone down hill in my opinion
same as last time.....fatty and gross.....way to greasy!!!!!
Very disappointing ,bath stink like they havent been clean in months
Manager is a great guy... Good food too
Dry, Overcooked, flavorless chicken. Dont waste your time.
This place is poorly managed and very unsatitary. The crew that served me seemed clueless. If this would be addressed Im sure you would generate 100% more customers. There is no excuse for such a mismanaged establishment in a decent city. Get better management!!! Very disappointed, given this is a historic building. Ruining the good Kentucky name.
Oh my cashier was a total hoot . Loved her personality great job
Food was great! But the customer service was horrible the cashier was verry rude to the customers & seemed as if he hated his job.
The chicken pieces reminded us of the pigeons in the parking lot. Has to be the worst KFC in the province, have watched it go slowly downhill for the last 8 years. Put it out of its misery, close the place down. Will not return.
Nasty food I will never go back
For Excellencelent.
I personally dont like this location and the staff is always changing but the food seems to be normally but service is slow.
Gravey was lumpy and watery chicken was ok
Needs a facelift
Really good chicken
For the first time in years the chicken was like the cornel Sanders meant it to taste like...fresh and good service to...
I was well served at Cornwall KFC - Great staff! Thank you, Merry Christmas.