A&W Canada in Cornwall

Coca Cola in a frozen mug? Yes please. Nothing better than drinking Coca Cola the way God intended. Service is friendly as well.

Always great food and service

Young guy serving us was super friendly and generous. He was especially kind to my young granddaughter.

Got 2 breakfast wraps and was disgusted. If you want 2 bites of ketchup, this is your order. Ive got better from Tim hortons

Tina was fast efficient and kind!

Awesomely amazing and perfect service

Incredible staff Tina Dustin and night crew and others I dont know by name but by kind generous faces always polite and efficient fresh food thanks Tina always super positive Definitely a every day customer because off yall..

Great A&W

Friendly staff

A&W Cornwall has frequently ( freaking four times) disappointed me with out of stock replies. Its our bad luck that we have only one nearby.

sign out front says all day breakfast. Lies.

How come masala veggie burger paneer (new burger) out of stock every time,and whenever visit store,floors are sticky and unclean.Why bother running a business and bring down frenchise name .Just close the location and move on

I just came back for Cornwall location and was not impressed and I will not be going back. I was planning on getting a full Mozza Burger meal with root beer but things changed real quick . I watch the 3 employees in the back,the cook and two female employees the cook has a hair net on, and so did the girl filing orders so Thank you for this , but there is 1female with grey shirt no name tag on here I asked her why her hair net wasnt properly on her head ? she replied with ooops sorry it must of feel out and then with our fixing it , all of her bangs are hanging out of the hair net and a fan blowing right next to her blowing her hair all around. she took my order and then continued to walk around the whole back around not fixing her hair and then to the front to change a garbage bag walk back and continue doing whatever. not 1ce did she wash her hands after handling the garbage can or fix her hair . I was going to say something but they are all in their 20s not going to do anything about it so I took my order walked out and will not be returning. I order through the drive through all time so I can not see the employees now seeing this I wont be back sorry . You will be missing out on my husband and I coming by 2ce week regularly. P.s. all employees should wear hair net even if your traveling to the back for. One second. Unsatisfied customer

Place always seems dirty. Like garbage on floors, finger smears on windows, tables dirty, garbage/food on floor, bathrooms smell Parking: Lots of room, paved Kid-friendliness: Its fast food family atmosphere Wheelchair accessibility: Paved even surface direct level entry

The burger was missing bacon, and was poorly lettuce wrapped. There was no ketchup or napkins in the bag. Food

Bitchin root beer in frosted mugs

The place is dirty, tables messy, no napkins available. Would not recommend it or eat there again.

Food took 40 minutes and people who came in before us got food with more to there order

Good service

Check your order before you drive away is all I m saying. I was not impressed. Due to the cost of things now days. I did not get what I ordered. My fault in trusting others to read an order on a screen.

My husband and I recently went through drive thru, and we had the pleasure with meeting with Tina. She was very friendly, made sure our food was cooked the way it was supposed to after hearing about our not so good experience not long ago. Shes 10/10 the best customer service worker by far in this town. Very professional and highly recognized as a great worker. Thanks again! We will be back again because of her!

I visited a and w first time, generally i use drive thru only two workers were there , only of them was keep smiling with her co workers they have no idea customer is on front, after 10 minutes one girl came to me and took my order she seemed like annoyed to me. No doubt food was ok but the customer service was very bad.

Worst service I ever had they took too much time too get my order when I ordered there and very slow service no management off staff for taking order specifically evening crew.

The lettuce wrapped Mamma burger was tops, and served with sweet potato fries! Dietary restrictions: There werent too many options for healthy eating. Food : 5/5 |

the employees are all teenagers and always have an attitude service is always as slow as can be

I have been getting their $2 Burger deal and the burger is very good every time.

Theres a lot of unhealthy confusion at the drivethru window.

I ordered the mozza burger for take out and the burger patties tasted and smelt like rotting fish. I m not sure what happened .

change your hours for Xmas to say you are closed not open, take 30 seconds to change this, Thanks for wasting my time

Very surprised that they make an excellent breakfast, staff are very sweet and a very family oriented business

Staff are always really engaged working and attentive to customers needs.

Upon entry we noticed the button for the handicapped door opener wasnt working. The floor inside the doorway was very slippery and I almost fell on the floor. The cashier that took my order didnt apply the coupon I brought and when I reminded her about it she said she did. I told her to scan it and it then applied. Tables were dirty, seats were sticky and garbage was on the floor under the tables. No napkins were available and the tray return area was full of trash and dirty dishes. Garbage was also full so I had to stuff my trash in the bin. Also the food was good but the regular coney sauce I ordered was only half full. Probably the worst experience Ive had in an A&W ever.

I was the only one needing to place my order. After standing 15 minutes being ignored by all staff I was told hold on someone will be with you. Guess they were more focus on closing the store in half hour instead of taking my order. So I sat down while I waited and I have a table of guest at Swiss Chalet. 1 guest wanted a burger to go. This took 29 minutes before I could join my table again. Just ridiculous to make the ONLY CLIENT wait so long for service. This should have been finished in 10 minutes top but the wait. Geeeez prioritize Clients as they pay all you bills instead of how fast can I get out of here tonight!

It s annoying they are closing 20 minutes before the scheduled time

I was in the restaurant late and close to closing time .... I would like to compliment the two young gentlemen working these evening..... we need more customer service like this . Thanks for a great experience 5 star

I recommend the granpap hamburger

Fast, efficient service! Perfect onion rings and fresh condiments on their hamburgers - perfect burger!!!

Terrible customer service at counter inside the restaurant. Taking orders at the drive through appears to be more of a priority than serving customers waiting over ten minutes just to be able to place their order. As for the employees that work there. Obviously doesnt show much interest in their positions and personally Ive had better service elsewhere. I highly do not recommend supporting this location. If there was a option to give less than one star, I personally would have given a lower rating.

Consistently good. Friendly staff.

The food is always hot and fresh and the staff are very friendly.

An excellent breakfast. Parking: Spacious parking Kid-friendliness: Caring staff

Nice staff, quick service Parking: Free parking, large space Food : 5/5 |

Like every other a&w in CANADA.

Really awesome experience

The food quality/preparation is so inconsistent that I rarely go to this location anymore. In the last few months I have had burgers without toppings (lettuce tomato and pickles) onion rings without spices, burgers not cooked through. I get shorted on fries 3-4 out of 5 times and they always forget napkins. A & W has the best burgers in the business when properly prepared. You need to do better.

When fresh it s good, sadly though that s not always the case since you wait in drive thru for so long your food is rarely warm.

Cant comment on atmosphere as we just went through the drivethru, but the service was polite and quick, and the food was the quality we expect of A&W.

The worst service Ive ever experienced with fast food. Not even kidding out of the last 10 times they have messed up my order 10 TIMES. Evening shift everytime. Im completely done with A&W because they hire staff that cant put together a simple order.

Up selling at the Take out window - You order a combo...they ask fries or onion rings ...you order onion rings....they ask what kind of drink...you order rootbear. When the bills comes they charge extra for the onion rings separate out the bill into 3 items at regular price. It is not a combo now on the bill and the cost has gone up. They should not offer onion rings as part of the combo and get more money with asking if you want to pay more for the whole combo. When I asked the Manager said they upsell and dont need to tell you. So watch your bill next time before you pay!

We often visit this location for the breakfast! Decently priced, fast service and fresh food. Not many places left where you can get a decent breakfast for a good price!

My favourite fast food breakfast. Had the sausage & egger on english muffin & hash browns. Delicious and fresh and expected. -1 star the frozen coffee is too creamy for me, doesnt qualify as coffee. Lots of seating with a few booths. Well stocked facilities.

Outdoor seating is appreciated. I dont know if its appropriate to lock the doors when people are eating inside. Electrical problems or not.. fire hazard.

Good service, great staff, good Food and clean toilets. What else?

Terrible. Drive through forgot two items on an 80$ bill

nice

Taste the meat freezer

Ordered an Uncle burger and a teen burger but they were the exact same when we got home to eat, service was slow through the drive through too

Great service and delicious food.

It is A&W, always good, always consistent. At this location however, I was blown away by the friendliness of the staff. There was loud music playing, and when I asked our young server if it could be lowered due to my Autism sensory issues, she smiled and rushed to turn it off. Full of smiles and compassion. Not what you expect from a fast food place. Well done!!!

The pizza was very delicious and the location was convenient. I needed hot soup because I was feeling sick, but they also provided warm water for cup ramen so I checked it out.

This place has a very ignorant staff and management. My mom went into the restaurant to place an order only to be laughed at by two Caucasian blond girls. Yes my mom has a Hispanic accent but it s not to the point to laugh in front of her. I would suggest you educate your staff that Nestea and Iced tea are two different kind of beverages. My mom asked for Nestea and she got a different brand of ice tea. There s a difference in taste between the ice teas . And the one blonde shouldn t be laughing bc she hardly spoke, she should consider getting another job where you don t deal with people. I will be contacting the manager this coming week about this matter. I am still waiting for a response. Very poor customer service.

Fast service and food great.root beer cold

Great food!:) always hot and fresh! Polite and incredible staff Food

Great Service with great food. Grandpa burger and chicken burgers with fries and rootbear

Food was cold and tasted horrible. Would not recommend at all

Awful! Dirty inside, washrooms are unsanitary. No adult in sight to monitor teenage workers who don t care about cleanliness, unprofessional customer service

Clean, bright, friendly atmosphere.

Bruce & Jackie would like to thank the wonderful hard working,friendly and always smiling staff. We takeout okiedockie meals(Bacon and egg mcmuffin meals) nearly every day of the week for the last two years. We highly recommend this restaurant especially if you are a senior.Merry Christmas .

Some of the best burgers around town. Can never go wrong with A&W.

Very expensive for burger n fries

Food always good.i like buddy burger. Onion rings. And good coffee.

I tried the veggie burger and it was delicious

Appalling. 15 minute wait for pancakes so rubbery, the plastic cutlery wouldnt cut it (pardon the pun). And the sausage was dried out. And for a bonus, with the pancakes, there was a portion cup of a teaspoon of something whitish and partially melted and had flecks of black in it. Im going to assume it was some sort of margarine-type spread.......PLEASE let it be margarine! Done with fast food. At least McDonalds has a friend who adopted the same business model.....jack up prices, increase waiting time and lower the quality of the product!

Always a good breakfast!

some of the best FAST FOOD burgers in town... onion rings are delicious to.. a tad on the expensive side though but its worth it .

Teenburger - Rootbeer treat.

Chinese burger

Restaurant was very dirty. Tables not clean and food all over the floor. Our food was cold and received a look from the staff member I returned the food to. Used to be one of my favourite places.

i was getting sucked dry while in the drive through, fries were cold. honestly i love the burgers. 10/10 redeeming factor.

2nd time to this site, 2nd bad experience. Shall not be back to this A&W.

Congratulations A&W is the most expensive burger place in Canada not worth the money spent

Excellent team at the front. Very clean restaurant. First time tried beyond meat. Fantastic taste!

The staff was great so was food.didn t wait long

The last 3 times Ive been there, they messed up my order. I recommend you check your order before you leave.

Didnt know they stopped serving breakfast at 11 until after they served it for my companions then stepped away from the counter for two minutes so they could come back at 11 on the dot to deny serving me breakfast. Really bad service A&W!!!

Nice staff and very clean

Good food and staff

Best burgers in town really pleased that we can have a burger thats not full of antibiotics I really enjoy A&W with the coupons definitely worth purchasing without coupons I couldnt afford to purchase anything

I avoid going here because of the delay in drive thru. Average wait time is 5-8 minutes after ordering.

Excellent

Friendly staff. Great service!

Omg the wait in the drive thru was longer than the wait at a restaurant. The reason i drove to a fast food drive thru is because its suppost to be fast. Wow

Ice cold mugs right from the freezer served with root beer Best experience dining in

Food was sitting and cold burger (ordered a Teen and recieved a Mama instead) Fries are always cold and onion rings as well! Food is not the same as the old A&W.

Waited more than 5 minutes to get our orders after paying. Fries were hot ,drinks were cold,burgers were room temperature and finally onion rings werent seasoned and was at room temperature.

Im pretty sure you get less poutine in these eat in bowls they started using.bottom angles in and inside is not as high as box. Also if they dont preheat it will su k the heat out of your meal

they have coney sauce

Not my first time being disapointed at this location ! Bread was burn black.

Compared to the prices on the board, we were charged between 20 and 30 cents extra on every item. Staff seemed embarrassed but did not correct the situation. It s fraud.

Love the breakfast wraps!

The staff is always friendly, but the food is not like it use to be. They brought back the whistle dog and it was awful. I miss the old recipes.

Tasty food, fast service

Everything was cold, ice cold, all 4 burgers and both fries, nasty! Don t eat here! Will never eat here again!

It may have been a busy day but the crew was off. Dirty tables, received my root beer in a take out cup instead of a mug, I asked for no condiments on my whistle dog and they said there are none but when I got it there was a ton of relish (which I hate). Usually A&W is great but my only visit in 2022 left me wondering why so many staff was on but dipped the ball a lot.

Chicken burger was great but the onion rings were just pure salt, i couldnt finish them

Worse service ever. We sat at the drive thru for over 15 min. Food was cold. Rude service at the window .Won t be back

Always good food and the service was quick. Cashiers were friendly. They now have a huge selection of coffee and they are so far very good.

Very disappointing experience. We bought 2 onion rings that were nothing but a pile of onions with crumbles in a bag. Very mushy undercooked. The burgers were just OK were supposed to be bacon on them but barely any on it. Have had prior positive experiences but today was horrible. With coupons it still came up to $25 for 2 Burger meals which I find very expensive for a fast food place.

The service was very poor. Cashiers look on while your waiting for service. The tables and floors are filthy. Would definitely not recommend this place to eat.

Staff made us wait for 25 minutes and were extremely rude.

a mouse fell into the blender

Good food and affordable as well.

Came by quite late, maybe thats why theres wasnt much love or TLC put into this burger...

Good burgers and staff were great

NOT IMPRESSED, WAS CHARGED 10.99$ FOR ALL CANADIAN BREAKFAST WITH COFFEE, WAS TOLD ITS NOT A COMBO BUT CLEARLY THE 10.99 INCLUDES COFFEE, THE BREAKFAST WAS COLD SAUSAGE WAS FROZEN. $25 FOR 2 COMBOS AND NO COFFEE, AND COLD.....VERY DISAPPOINTED BECAUSE A&W WAS MY GO TO...

Very well appointed place and nice atmosphere but the meals are not up to date poorly cooked too expensive for small portions, the clerk on duty was not very helpful so it is certain that I will not return to this place.

Always a classic

Stopped here for lunch. The service was quick, food was good and what I expected and they took my name for the order. Parking: Lots of parking spots

Food was cold and service was focused on takeout window and 1 person to work main counter.

Better burgers than McDonalds

Getting expensive

Foods always good, but I dont know what has happened at fast food places these days, but the service sucks. Guess theyre not getting paid enough to care.

There burgers are not bad and there root beer is not bad either but there poutine was not that good hardly any gravy and cheese and the fries were over cooked. And there expensive for there food prices.

Food not consistent Inside is not clean (tables, boots, windows,) should be clean always dirty and greasy. Food

Employees just talking and laughing, not doing the actual work. Food was decent.

Actually wait time is ridiculous, plus they for got are French fry

Stuck for over an hour in the drive thru. 5 cars, literally stuck there. Once they started moving, it was 5 mins between each order. Never again. Someone could have come out and explained to the patrons what was happening i.e. short staffed etc. When I brought the food home it was congealed and cold as ice to add fuel to the fire. No excuse for this, Ill never come back.

It wasnt a good visit for what I bought, like its not as good as it was before, sorry for saying but I tell it like I experienced it.

On their app, they claimed that it was delivered, but it never came, and they offer no refunds.

Good food

Good food but pricey

Good food

good attention and speed of service, the food is very good

Friend is exampt for mask due to surgery and they would not serve him.

Always good. Love the Mama burger and the Teen burger. Good burgers, always fresh...good value for your money.

The food is always great. A little expensive but has a classic burger joint feel

It was a little slow due to vaccine requirements but the staff were ding their best and the food was great.

Food is fantastic and fresh!!! We still have the money sauce of anyone is looking for it

Love the burgers and sweet potato fries.

The foods good and the service if ok.

Clen place

This particular location has ups and downs very often. But the food is consistently what youre expecting from A&W

We ordered 3 teenburgers today, with fries, 1 onion ring and connie sauce. We asked for 2 small sauces they gave us 2 large and charged us for the large. The buns were so hard you couldnt even eat them. The burger was dried out and the onion rings were horrible. I wonder why they were the only place we no line up tonight. People are cluing in its not worth the money. Never again!!