Sushi Shop in Cornwall

Absolutely zero recommendations. Twice now i ve ordered from here and not received my order nor have i received any refunds. I m out nearly $50 from this company and have yet to enjoy a single meal.

Highly recommend The Sushi Shop. The sushi is fresh and amazing. Saira is the best, she goes above and beyond and we always have great conversations. Excellent customer service and decently priced!

good food

Qatar was absolutely wonderful ! The food is fresh and was delicious. Thank you!

Poor woman can t smile to save her life, it s work - it s called pretending.

I have never had worse quality sushi in my life. The rice was at least 3 days old and totally hard and congealed. The salmon on my nigiri was the thinnest sliver possible. What little fish there was, was also obviously old and far from fresh. It was so poor quality I did not want to chance food poisoning, so it was thrown out.

Worst sushi I ever had. I should have listened to the review below because the sushi I got was exactly as she described. The rice and fish were not fresh. It was tasteless. There was barely anything even in it besides rice. It was also falling apart.

Used to come here often but the last few times I have gone its just terrible. The sushi was gross, I dont know if the rice was old or uncooked but it was bitter. The price is quite expensive for what you get. If you ever want good sushi that is already made, I recommend going to Farm boy

This is absolutely the worst sushi on the planet. Every element that went into making it is horrible. Its hard to imagine eating anything worse.

If I could give this place zero stars, I would. After countless times of disgusting stale old fish and rice, I should blame myself for hoping things would get better. They don t care. My husband spent $125 on a platter for my birthday and they obviously filled it with stale old sushi from unsold combo boxes. I sent an inquiry to the head office at corporate hoping they d investigate. Someone could get seriously sick eating here. Corporate offered me a gift card as an apology and it s been three months and no sign of that gift card. So I m here to say, nothings going to change. If you have to eat at this location, eat Thai express. Don t make yourself sick for expensive and less than mediocre food.

I used to work at a sushi shop, and normally vouch for this company. But my recent order was really disappointing. I would not have been okay with serving what they did. Rice was hard: either a few days old or taken out of the unsold combo boxes. Rolls were broken/falling apart: unable to pick up rolls, as rice was not fresh and therefore was not sticking. A lot of the avocados were very brown. Missing ingredients, or very little of some ingredients in rolls. The smoked salmon nigiri had a bunch of small pieces of fish, instead of one single well cut piece. Just very messy. Everyone has off-days, and bad work situations that make it hard. I get it. But this 75 pc platter was disappointing. I gave a star because I know thats not normally the quality and standards of sushi shop, so hopefully things improve.

The worst sushi ever, I honestly think a gas station can do better than this shop in Cornwall. Not sure who is responsible for this shop but can some wake up? Or shut this sushi disgrace/dishonor down? I never leave food reviews but your food is so bad I feel it s a must to get you to stop serving any food period. Shame on the owners and management, shame on you. I would give you -100 if the review would allow.

Too expansive for quantity...

Bad experience, travel 15 min to eat just to see they close early for no reason given. 3 hr early then timing shown at google. Well done

I have stopped in here on several occasions now, 45 min or so before closing, and was only offered premade that was sitting in an open fridge for an unknown duration. I passed and went elsewhere. The food is good when I have had it, the counter staff treat you like an inconvenience that you want something fresh.

DELICIOUS and staff is always friendly and professional. Myself and my family enjoy going here!

Paid nearly $30 and Got bad salmon on my sushi, browning on the edges and really smelly, tempura was super greasy and cold too. Definitely not going back for the food.

Wow, this was absolutely the worst sushi I have ever had. Please do yourself a favour and go to Love Sushi just down the road. We thought wed try here again for a quick bite on the way out of town after years of not coming and it was a serious disappointment. The staff seem untrained in both preparation of the food and customer service. I litterally watched one employee take dirty knife for sushi making and open a cardboard box with it, the return it to the sushi preparation surface.

Service was absolutely terrible, staff could not be less attentive! More concerned with visiting with each other than serving customers. Would not recommend !

Not tasty, missing items, never again.

Excellent service and GREAT food. Never disappointed.

Good food. Slow service.

Very dissappointed in their service! I ordered the Sirroco and its my favorite sushi at the sushi shop I must of ordered it 50+ times at different location and it always looked like their advertised picture not like what I got at the cornwall location . When I asked she said they looked like that because of the avocado they didnt taste the same and were really bad compared to what im used to + really bad service

Never been a fan of sushi shops. This one has the worst tasting sushi Ive eaten ever. And Im not hard to please. I think they need to hand roll instead of using the auto roller. And change their rice recipe. Edit: few years later its still bad, but mostly service. Everytime weve been inside (for Thai express) I go check. And they always says 30+ min waiting time no matter if its empty. Noon, 3 pm, 6 anytime. Was told to order online ahead of time. Which I did today. Showed there and was told it wasnt working and had to call to get my reimbursement. Went on the site as informed by employee. And theres no number went back in and they said to call. Told them give me the number. Didnt have it. So she agreed to reimburse. I never told the order. And she knew the order. I asked about it. I had nonsensical explanation. Then was told what I ordered wasnt available yet only next month. Asked to just make me an equivalent (poke bowl) took her 3 mins. But just why give people the headache and complicated situation all the time. Why 30 mins when they arent doing anything and being non chalant. Its a fast food restaurant. Ive never seen them go other speed than slow dragging feet level of speed. Anyways. Was my last time. After trying a couple dozen times in 4 years. No improvement. Will email headoffice. If this wasnt a chain I feel it wouldnt stay open, the reviews all indicate the same unless its a fake review pre generated..

The Sushi was ok, the dining area was dirty, the tables were dirty, the floor is dirty. Clean up!

They no longer have the 60 piece. After debating, my girlfriend and I decided on the 75 piece. They dont have any way to pay online nor do they know how to do it manually with the computers The rice was a little dry on just about all of the pieces we ordered. While the presentation was nice, it took away from the experience gradually with each bite. We likely wont be ordering back from here. In the past, I feel they were better. This was my girlfriends first time trying it and Love Sushi ends up coming out on top, which will be open again next Saturday. Also, they need to keep their prices for their menu updated online. I ordered a 75 PC and 2 desserts. The price online said $80 for the 75 piece, with 2 little deep fried banana pieces, about 85... came up to $97 bucks... then the taxi delivery was another $33 to the island... Some of the pieces had good flavor... But we were not satisfied unfortunately.

I got a poke bowl tonight for supper and the salad and cucumber part of it was frozen and I was driving through so I could not go back . But it was defiantly something that she saw and she put it in my poke bowl anyways ! I was so disappointed

Most likely wont be returning got sushi and the salmon sushi literally smelled like rotting meat and tasted the same. Spit it out and threw it in the trash truly disappointed.

We used to order from there at least once every 2 weeks. Last time (about 6 months ago) the sushi was very bad and extremely expensive, so we stopped ordering. Tonight we decided to give it another chance and it was way worse! The nigiri pieces were huge with mushy rice and badly cut fish pieces that is just tossed on there. The roll pieces were huge and falling apart. There was no flavor to the rice or fish. The tempura seemed to be fried in bad/old oil. For the price we paid we were expecting top class sushi, we were very disappointed, packed up sushi from Walmart would have been better!

Very low quality stuff. You can get much better sushi at Farm Boy.

Not bad at all. Very quick service, rolls were excellent in size, and the price was more than fair.

Surprisingly good vegetarian options.

Staff was friendly but the food was horrible. It was anything but sushi shop quality.

Fast service and good customer service

I ordered here because the actual sushi restaurant in town was closed. I ordered online, hoping to skip the line. I showed up when the order said it would be ready and still had to wait 10+ minutes for my order after arriving. I felt bad for the girl working there, she was alone during the lunch hour, working cash and making the orders, so I dont blame her. She was very sweet and gave me a complimentary spring roll. However, she did not seem very informed of the menu. I ordered 3 orders of salmon sashimi (2 pieces per order) to which she had to substitute smoked salmon because there was no regular salmon at noon hour...and wrongfully prepared them as nigiri and only gave me 3 pieces...(there should have been 6 in total, 3 orders x 2 pieces each). The nigiri was a horribly prepared clump of rice and really, how hard is that to make. The rolls were sloppy and loose... the shrimp tempura didnt come with the right sauce and she forgot the sauce I ordered as an extra. Pathetic compared to what you you would get in an actual sushi restaurant for basically the same price. Waste of money, disappointing lunch

Extremely slow. When I walked in I was told it would be a 40 minute wait because they were making other orders. They really need to improve their operating efficiency or people are going to stop coming.

Hygiene standards are not like other sushi restaurants

A bit expensive but it was really good

A little spicier then usual, but delicious as always!!!

Good

Good Sushi the prices are a bit high for the area! But good service!

Great food! Great experience for my first time ordering off their menu. Everything was super delicious. Youre definitely paying for quality. I will 100% order here again. I recommend ordering their spicy squid, shrimp and lobster poke bowl and their dargons eye sushi. Popcorn shrimp as well but the others had loads of flavour. Super satisfied customer

Excellent sushi burrito.

Everytime I skip from them, there s something missing from my order or it s rotten, found hair in my food kinda disgusting

Got the pre-made counter sushi. Its okay, but honestly go to farmboy, its better and less expensive.

Pretty good, ordered a pokebowl

Good food. Not too pricey for Sushi. No paper menu to take away for planning another call-in order.

Food always good give it a try

Used to be good but new girls over cook the deep fried sushi. I have it made fresh and they dont give the correct amount of pieces in the combo?!!! And are extremely slow.!!! Service is not as good as it used to be.

Good place nice food

Very good for Cornwall sushi Made fresh in front of me. Good prices and portions

Ordered pickup through skip the dishes. The items tasted like they were made yesterday, all the hot food was cold despite me being there early for pickup and the fish (shrimp in particular) was rancid. Several items were taken from the pre-packaged area and not made fresh. Do not recommend. And when we called the place to let the woman there know the shrimp was bad and not to serve it to other customers she argued and told us it wasn t when it literally had a thick sticky film on it and smelled rotten. Thankfully I got my money back from skip and will never order from here again. Not worth it for the prices, grocery store sushi is better than this.

Super slow service, and the lady although very very nice, had no idea how to make sushi. The rolls all fell apart and the dragon roll was cooked to death.

Used to be really good a couple years ago, the new management has let this establishment go down the drain. Used to love the food, now its worse than grocery store sushi. Rolls fall apart, poke bowls lack the flavour they used to. Its very disappointing as theyre pretty much the only sushi restaurant left in town.

$38 for a spring roll and two bowls... gross lecture was brown, no real toppings, chicken is better AT KFC than here... will never go back got vary sick

Great sushi! And a very wide variety of choices. Ordered in store, ready in 15 mins.

5 stars for the staff inside at the Thai express!

Food was way too spicy for me

Best sushi, tastes great! Price is fairly high but worth it

Always good sushi

I had wonderful experience last night, the staff were super friendly and were going above and beyond with what they had. Hence the 5 stars. Unfortunately the manager had up and quit, leaving the staff short and left them unprepared for the weekend. This wasnt my first visit to the Sushi shop, however everything that was in the bunker was in good condition and tasted fresh with a good variety of rolls. The Nigiri Sushi was delicious. A great little place for Cornwall to get its sushi fix that doesnt over fill the rolls with panko. Thank you again for the wonderful service guys!

Better than average Sushi Shop. The rolls were fresh and tasty. The staff was friendly and efficient. Thank you.

This place is is awesome I absolutely love their sushi! One of the best places I ve had and lots of variety.

Great fresh Sushi

Yummy

Our food was great! We each had a poke bowl. Although the lay out is comfusing. Its like two restaurants in one. Our food did take a while too.

Great Poke Bowls

This place is great to grab some sushi and go and also really nice to dine in. If you order enough sushi they put it on a boat which is really cool. I ve been here countless of times and the staff is always really nice. I highly recommend this place if you want sushi.

I love getting sushi from here, as its one of the only - if not THE only - sushi place left. Its prepared fairly well, and tastes great -- when its fresh. Whenever I order rolls directly from the register, I expect the sushi to be made fresh, not picked from the grab and go section, which has been sitting there for a while (and its fairly easy to tell by taste and just looking at it, if it has or hasnt). If Im going to be spending 30$ on 3 rolls, I expect it to be of the best possible quality. EDIT: Seems their prices have gone up as well. $8 for a 5 piece roll is a little steep, especially when you consider sushi is technically considered fast food.

Little bit of a background on me, I have a culinary background and consifer myself a connoisseur. I have been to Japan and have had everything from 15$ suishi to 150$ sushi. So this opinion comes from experience. Ive come here twice now and both times it have been medicore. The first time I came here I ordered the karage burger, 2 large rolls and their chocolate dessert bomb. The karage was more batter than chicken, overcooked and very skimpy portion, eating the sandwhich was akin to eating stale bread for how dry it was. The rolls were equally pathetic with fsr to much seasame and poorly wrapped rolls with poor quality ingredients. The dessert was so unpalatable, dry, and bland I had to pitch it. It was also incredibly over priced with those four items coming to 45$. Dont get me wrong I am okay with payig good money for good food, this however was not good. I decided to give them a second chance and came again today with a similar experience. I ordered the Tonkotsu ramen with pork, but they gave me shrimp instead. Aside from that blunder it was only a step above instant ramen with cheap undercooked noodles, a overly salty broth that they tried to fix by adding cayene pepper which doesnt belong in a tonkotsu, and a boiled egg over a traditional marinated one. It was sad, and tasted pretty awful. The shrimp atleast was half decent, though a tad over cooked it was passable. Ontop of the ramen I ordered a basic syake hosomaki, which would have been better if they hadnt destroyed it with seasame. It was also cross contaminated with wasabi from the workers gloves. I dont mind wasabi but the fact is this shouldnt happen as it tells me there gloves are not regularly changed. Honestly this is the saddest sushi experience Ive ever had. Things are overpriced for the quality offered and all the staff members I encountered do not even know how to pronounce there menu items. Encountered with the proper pronounciation they had no idea what I was asking for. If you want sushi you are better off driving to Ottawa for some. With the cost of gas even cheap sushi would be better bang for your buck than this rubbish.

Doesnt stink

Disappointing they use the chicken from the thai place for the Karaage chicken, but overall their sushi is great, the ramen is pretty good, and the price is decent. It also gets 5 stars for being literally the only sushi shop around. So ill take what I can get.

Was good when it first opened. Staff has changed and now it seems they either dont know how to make quality sushi, or dont care. Avocado used in my selections, were not ripe. Presentation was fair, at best.

Poke Bowl was excellent. I highly recommend this restaurant.

The workers were friendly and helpful and the sushi was delicious!

Great selection and they will make fresh to order

Good sushi, take a while though

Staff is always friendly and they are super knowledgeable. The prices are reasonable and the items are made before your very eyes. The staff is also really good about making minor substitutions in order to accommodate for dietary restrictions. Its a great place to go to grab some food on a Friday night!

Great place

Went to Thai Express

Good food but so busy. Didnt time that right. Mind you, busy place spells good food

Great sushi if you dont mind to wait a long time for your order. I dropped off my order already written down, was told to return in 20 minutes. I returned 25 minutes later and the same person that was ahead of me had just made up her mind about what to order, so I had to wait another 20 minutes while they made her order, plus another 20 for my order to be made. The short girl making the sushi said that she was sorry but I had someone ahead of me. I was sorry to waste my time.

Good sushi, many varieties. So many delicious flavors.

Try the poke Bowls in winter..with hot rice..yummy

absolutely outstanding, if you have never eaten sushi i highly recommend trying it from here, me being not being to fussy for raw fish ordered there smoked chicken sushi it was absolutely amazing and thatch saying a lot since i dont like seaweed all that much. the staff is very kind and you are able to somewhat customize the sushi to your liking, you get to watch as they prepare your food with fresh produce and they offer to give you a bag. as well if you have never used chopsticks for 2 dollars you can buy beginners chopsticks which are colorful and look easy enough to use. (i would not know as i am able to use chopsticks) as for the food it was great! my meal was the grilled chicken minus the avocado with a rice bowl as well. the rice was amazing an it was especially good when dipped into the soy a sauce. the sushi was great! the seaweed and white rise stuck together and when you bite into it all the flavors mix and are so good. i was a bit worried of salmonella poisoning because i was eating chicken where they would prepare raw fish as well but all has gone well! im extremely exited to order from here again!

Clean and the service is quick.

Poke bowl is the best!

I like their variety and how their sushi is usually better than elsewhere, but last time we went, we didnt order much and it came up to over 50$. Its expensive for what you get. Id recommend it for those who want better quality sushi and who dont really care about the price.

Called and ordered sushi they told me they deliver which I found wierd since every other time I ordered they did not but I thought nothing of it ordered my food at around 8:30 and waited and am still waiting after 10:00, and hour past there closing time I worked a long day and just wanted some food I could have went to pick it up but found delivery more convenient cant believe my food didnt get here because of incompetence, so if u get food from here dont do delivery because from my experience it will never come to you.

The taste was not bad. But we ordered hot food and they used plastic containers.

So many amazing choices of sushi!!! I wanted to try everything but I would be broke if that was the case. The sushi burgers looked amazing and I loved the service all smiles and good greetings. Their was a wait time and I can see why. I read up on other reviews and it didnt make sense that they said it was cramped which isnt the case. Theirs 2 places to eat in 1 building, which isnt a bad thing. The other reviews arent up to date and they looked pretty inaccurate on what they are talking about. Food is amazing and the service is great. Just try it out if you love sushi!

Always fresh and delicious! They also have free WiFi while you wait for your freshly made rolls... So good!

Me and my girlfriend got severe food poisoning after eating there. We love sushi but will never return to Cornwall Sushi Shop. Zero Stars

Awesome food

The General Thai Chicken was great!

Fast service.. Its super delicious

Sushi always freshly made and tasty, such a variety of different types of meals and a wonderful woman behind the counter.

Stopped at this location and had the Thai!! FABULOUS!!!!

The service are very good at this restaurant we Love it the staff are very friendly and helpful the food are fresh and so tasty I recommend this wenderful restaurant it do good experience to eat a special sushi soupe roll made perfectly .

Tuna Poke bowl was very fresh and delicious. The sauce is not overpowering either. Also had the spyder crispy roll and volcano roll which were decent as well. Service was great and the hostesses were very warm and welcoming. Sushi Restaurant quality, on the go