Tim Hortons in Courtenay

2451 Cliffe Ave, Courtenay, BC V9N 2L5, Canada

★★★★☆
(680 reviews)
Categories: Coffee shop Bakery Breakfast restaurant Cafe Donut shop Fast food restaurant

About

Located at 2451 Cliffe Ave, Courtenay, BC, Tim Hortons is the perfect place to go for freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate, tea and real fruit Quenchers. Grab a quick snack or delicious meal for breakfast, lunch and dinner. Enjoy our freshly cracked Canadian eggs until 4pm. Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. We also offer a range of soups; Chicken Noodle, Cream of Broccoli and Chili which goes great with our potato wedges made with Canadian potatoes.

Website
locations.timhortons.ca
Address
2451 Cliffe Ave, Courtenay, BC V9N 2L5, Canada
Plus Code
M2G8+MJ Courtenay, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Sunday
5 AM–11 PM
Monday
5 AM–11 PM
Tuesday
6 AM–5 PM
Wednesday
8 AM–5 PM
Thursday
5 AM–11 PM
Friday
5 AM–11 PM
Saturday
5 AM–11 PM

Services

Service options
Kerbside pickup Delivery Takeaway Dine-in
Highlights
Great tea selection
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee Late-night food Prepared foods Small plates Vegetarian options
Dining options
Breakfast Brunch Lunch Dinner Catering Dessert Seating
Amenities
Toilets Wi-Fi Wi-Fi
Atmosphere
Casual
Crowd
Family friendly Groups LGBTQ+ friendly
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking
$Tim Hortons
2451 Cliffe Ave, Courtenay, BC V9N 2L5, Canada

Reviews

3.9
★★★★☆
680 reviews

Most Mentioned

donuts (18) drive through (16) morning (7) wrap (6) quick service (5) management (5) bagel (4) timbits (2) farmers (2) turkey (2)
5 stars
298
4 stars
185
3 stars
104
2 stars
28
1 stars
65
★★★★★
November 10, 2024

Great Customer Service "Amazing customer service! The team at [Fast Food Chain] went above and beyond to make sure my order was correct and even checked in to see if I was satisfied. I was impressed with how quickly everything was prepared and how polite everyone was. Great job!"

★★★★★
November 10, 2024

Good crew! Best Timmy in Courtenay! The restaurant gets very packed during rush hours but they always deliver.

★★★★★
November 6, 2024

The place is generally clean ✨ I ordered sausage farmers wrap and it tasted amazing 🤩 Also appreciated the coffee as it fresh and hot ☕️ Thank you for the friendly staffs. It’s love to see Filipinos around and they’re hard working as usual 🥰♥️

October 15, 2024

I've never had to wait 15 minutes for a coffee. The staff members just walk. They don't run. Absolutely ridiculous. I was here 2 years ago. Same thing. Definitely need to get more people. Shouldn't have to wait 15 minutes for two coffees

★★★★★
August 26, 2024

The best Tim's coffee in Courtenay so far always fresh, hot and accurately made with the instructions. Great service by all team members. Efficient, friendly and respectful staff. Keep up the good service. I will surely comesback to this branch.

★★★★★
August 22, 2024

The food and service was great. I surely come back again with my family. Every staff was very nice. A staff named Donna from (sandwich bar) She's the best. Big thumbs up.

December 2, 2023

Anytime I order from here they forget minimum one thing in the order and I don’t notice by the time I get home. Ordered a farmers wrap today and they put so much sauce on it I had to spit it out. The hash brown is so hard and stale it hurt my teeth when I bit into it. Just seems like no one cares anymore. My coffee is usually made wrong, and when they “sell out” of something but you’ve already placed the order they won’t refund you. There’s literally no way to get your money back. I’m sure they make a killing doing this! I’ve attached a photo of the farmers wrap. Would you eat that?

★★★★★
November 24, 2020

Stopped in for a coffee and a doughnut 🍩, service was great. Coffee was hot, and doughnut was still fresh. Sat inside and watched out the window. Views are not great ! No seats are available outside, and they need employees to open the restroom. Parking is OK??? No drive thru here. At least you can go inside without a mask on now and sit down.

★★
Local Guide
November 24, 2024

Quality has dropped off bad. This is my 1 cream 1 sugar XL coffee.. Its got like four cream in it. And no sugar.

★★★★★
November 24, 2024

Everything at Timmies is great. Lads is absolutely fantastic Parking: Great Food : 5/5 |

★★★★★
November 22, 2024

Parking: Spacious Recommended dishes

★★★★★
November 22, 2024

Clean and friendly environment.

★★★★★
November 22, 2024

Good staff, ambiance and still best timbits

★★★★
Local Guide
November 22, 2024

Great staff

★★★★★
November 22, 2024

The best!!

★★★★★
November 22, 2024

good food, superb service and friendly staffs

★★★★★
November 22, 2024

Best coffee in town! No doubt.

★★★★★
October 22, 2024

Amazing kind people who work here:) very clean store, and good food. My favourite timmies in courtney!

★★★
October 22, 2024

Typically have a fairly positive response at this location but the other day my wife ordered 3 drinks and not one of them was right.

★★★★★
September 22, 2024

The restaurant typically has a casual, fast-service atmosphere, catering to customers looking for a quick and affordable meal. Vegetarian options: Sandwiches and Wraps Tim Hortons has a selection of vegetarian-friendly options. For example, their Garden Vegetable Soup and Veggie Delite Wrap are suitable for vegetarians.

★★★★
September 22, 2024

Pricing was reasonable giving the good quality food and service. Tim hortons was great. Highly recomended

★★★★★
September 22, 2024

Great service, clean and fast the staff are friendly and hospitable the food are fresh and great

★★★★★
September 22, 2024

Responsible crew, in my opinion this is one of the cleanliness fast food that i experience in my life Good job Kid-friendliness: My daughter and son love this placee

★★★★★
September 22, 2024

The place is clean, and the employees are very responsible and approachable, Ill surely comeback

★★★★★
September 22, 2024

Delicious

★★★★★
September 22, 2024

Great service

★★★★
September 22, 2024

I recenly ordered take out in this resto and it was great experience. The food was ready on time and well pakage ensuring warm and fresh. Sure will come back again.

★★★★★
September 22, 2024

Pricing was reasonable given the quality of food and service. Highly recommended!

★★★★
September 22, 2024

I recently ordered in this resto and the food was great. Staff was approachable and very nice

★★★★★
September 22, 2024

all i can say its so recommendable

★★★★★
September 22, 2024

Stong coffee

★★★★★
September 22, 2024

Very Good team building is more important than everything we need, So I recomend this to you and to everyone who has living this eart peacefully and gracefully for ever and ever.

★★★★★
September 22, 2024

Superrr love this place!

★★★★★
September 22, 2024

Great service, clean and fast the staff are friendly and hospitable the food are fresh and great

★★★★★
September 22, 2024

I enjoyed going back to this branch, service was very good, coffee was fresh and the morning lady staff was so nice, always smilling and you can hear her sings that made the atmosphere so light.

★★★★★
September 22, 2024

The staff here are all so friendly, great service, good atmosphere though the restaurant was a bit out dated compare to other timmies.

★★★★★
Local Guide
September 22, 2024

Amazing as always staff is amazing they take the time to get to know there costumers by name food well prepared

★★★
Local Guide
September 22, 2024

Badic Timmys

August 22, 2024

They racially discriminate customers, especially workers from a community that work in majority here. The morning staff has no sense to speak, they are arrogant and rude. Dont care if you complain, they would tell you not to come back. Especially they treat me and friends who tie turban very differently. Food

August 22, 2024

I had a chicken noodle soup in the store and suddenly after having the soup, my stomach was having a pain so I request please keep checking the temperature of the so I think the soup must be expired.

August 22, 2024

No service when you Walk in! Got In car and went thru drive thru! Service : 1/5

★★★★★
Local Guide
August 22, 2024

Shout out to the team at this Tim Hortons! Very friendly and efficient! Food

★★★★★
August 22, 2024

This place always has the best coffee and donuts, so I love going there. It brings me simple joys every day.

★★★★★
August 22, 2024

Because of their consistently excellent coffee and friendly staff, it feels like a second home. Its the ideal way to begin my day.

★★★★★
August 22, 2024

All food that I ordered was quality they got my expectations and excellent service also.

★★★★★
August 22, 2024

The donuts are fresh, really recommend

★★★★★
July 22, 2024

This Tim Hortons location is the best one in Courtenay, by far! Great service and very friendly staff.

★★★★★
Local Guide
July 22, 2024

Dang no photos but yummy chili :) more tomato-y than beefy Bread was hard apparently lol Food

July 22, 2024

The staffs attitude is always unpleasant. I will use another branch..

Local Guide
May 22, 2024

What a Racket. You go into store wait long time to be served, order a coffee to go with very clear instructions for cream and sugar, take the coffee away, have first sip and realize the staff cant understand cream and sugar instructions. Coffee taste horrible to me as it was made wrong. Now Im not going to drink this horrible tasting drink and Ive wasted money, AGAIN here. Id like to take this time to tell say I am NOT IMPRESSED. Ive been holding off writing a bad review and to give this location a 5th and 6th chance. I wont be back. Its a simple coffee order, I have no faith the staff can handle anything complicated if they cant listen and retain simple instructions for cream and sugar. Its been 5 years of disappointment. I wont be back. Good luck oh hiring and training people to listen I cant waste anymore money supporting thus business. There is a lot to be said about doing a good job. The staff today did not do a good job. Follow up on my review, since posting you can see someone asked me to reach out to their website and make a complaint there. This was uneventful I went on the website, then made phone call to the number listed and made complaint. I have not heard anything back from the manager or from corporate Tim Hortons. I feel like this fell on deaf ears and I can expect nothing to change. Its sad really the manager replies that this complaint is concerning...... then absolutely nothing gets done about it. So thanks for saying it concerns however when you drop the ball on any follow up it feels like lip service at this point with little or no concern for the terrible service. Once again I wont be back there is better places in courtenay like Milanos where the service is top shelf and the staff are always friendly.

★★★★
May 22, 2024

The food is Timmies, the staff are wonderful, but the restaurant is dated. The management is doing a good job of training. Thank you, Lads and Linda. The resteraunt is ready for a good facelift. It is the staff members that keep bringing us back 5 or 6 times a week.

★★
May 22, 2024

Gave me milk instead of almond milk. I paid for almond milk, and I have an allergy to milk.

Local Guide
April 22, 2024

The worst so far , never get order right . You can tell them 3 times and still cant.

Local Guide
April 22, 2024

They don t take Amex anymore

★★★★★
Local Guide
April 22, 2024

Got a good breakfast from here this morning.

March 22, 2024

I buy coffee from tim firstly one boy say we wash all the thing if you want same coffee than you do wait for 10 mint. I say ok for me but at the end when I get my coffee its taste not good it s taste just like a water. This thing happens with me many time in same place. I just order french vanilla.

★★★★★
Local Guide
March 22, 2024

The best Tims coffee in Courtenay so far, its always, fresh, hot and accurately made with the instructions. Great service by all team members. Efficient, friendly and respectful staff. Just love to park the truck and enjoy the coffee with whatever weather has to offer Food : 5/5

Local Guide
March 22, 2024

Gone down hill. Rather a true bakery or coffee shop.

★★★★★
Local Guide
March 22, 2024

It was a great experience. Friendly, happy service. Everyone was smiling, was nice to see.

Local Guide
February 22, 2024

I am disgusted with the conditions of 3 different Tim Hortons I visited recently. It was once THE place to go for coffee & lunch, sometimes a donut, but these Tims were so dirty we refused to eat there! We even questioned if we should get coffee there??? I will not be returning to Tim Hortons anytime soon unless the franchise rules include cleanliness. Bad on you Tim Hortons...CEO go look at a few...

★★★★★
Local Guide
February 22, 2024

Friendly staff, quick service and tasty food!

January 22, 2024

We got food from this Tim and my wife got sick from food. We buy the bagel and got some of the twist. The both things are worse. Those things are not fresh.

January 22, 2024

I went today on this location of Tim, a lady working there misbehaved with me while taking my order and when I confronted her, she started laughing loudly. I would never visit this location again! The food severed was also not warm and was incorrect.

December 22, 2023

No napkins shihh service

December 22, 2023

After I bought my sandwich and sat down, the lady told me that I had to leave because they were closing so couldn t finish my sandwich there.

Local Guide
December 22, 2023

Fruit Flies are in the bakery display case. Unfortunately I left my phone in the car, but I witnessed 4 fruit flies on top of a Boston cream donut.

December 22, 2023

Top of Ryan Rd in Courtenay is consistently the WORST in customer service, attitude and product quality. Infamous for rude staff.

★★★★
Local Guide
December 22, 2023

Apple fritter yummy.

★★★★★
Local Guide
December 22, 2023

Very good staff

★★★★★
Local Guide
December 22, 2023

It great place to go especially on cold nights for some good hot chocolate

★★★★★
December 22, 2023

Quick service, good donuts and coffee Just need to keep up on the tim bits Food

★★★★
Local Guide
December 22, 2023

Descent fast food and drinkable coffee. My son is a fan of their smoothies

★★★★
Local Guide
December 22, 2023

Place has gotten slower and not as able to handle rushes like it used to. Used to be light years faster than Star pukes, now not so much.... Sad...

★★★★★
Local Guide
December 22, 2023

Happening place for me. I feel happy everytime I go there.

★★★★★
Local Guide
December 22, 2023

Great doughnuts

★★★★★
Local Guide
December 22, 2023

Best breakfast food there is!!

★★★★★
Local Guide
December 22, 2023

Best Tim Hortons in the valley. The staff are always quick to greet you and the orders are fast and accurate.

★★★★
Local Guide
December 22, 2023

The walnut crunch is back

★★★★
Local Guide
December 22, 2023

Its a Timmies

★★★★★
Local Guide
December 22, 2023

Was nice staff

★★★★
Local Guide
December 22, 2023

Great goodies!

★★★★★
December 22, 2023

The staff here is so wonderful and welcoming and friendly. A big shout out to this sweet team of people

★★★★★
December 22, 2023

The staff here are so friendly and provide an easy going environment just by doing their job and doing their job well might I add!! Keep on Rockin it lads Dietary restrictions: Understanding of allergies and cross contamination which was much appreciated.

★★★
Local Guide
December 22, 2022

9 times out of 10 that I go here hoping I can quickly grab a cup of coffee and then get to work on time Im disappointed. Line-up is out the door sometimes, slow service, only one cashier working, not the most attractive place inside. Hate to say it but this may be the worst timmys on the island Ive ever seen.

★★
Local Guide
December 22, 2022

Ssslllooowwwessst Timmies EVERRRR. Ive actually recieved better service by going inside...3/5 stars. Slow and always out of basic favourites.

★★★★★
Local Guide
December 22, 2022

Friendly staff, clean tables, good place to catch up with a friend.

★★★★★
December 22, 2022

Great hot chocolate

★★★★★
Local Guide
December 22, 2022

During Covid everyone that works across Canada ... Thank you all

★★
December 22, 2022

Weird but funny, asked for napkins for the doughnuts and coffee- the middle aged lady with glasses went by the sandwich area and grabbed a bunch of USED napkins( grease stains and crumpled!) I mentioned to the Asian lady making sandwiches that they looked used and she said, its OK! Ha! The young lady with dark hair at the till was a pleasure though! Those napkins are gold!

★★★★
Local Guide
December 22, 2022

Could have more/better seating but the service I received from Jaden was exceptional.

★★★★
Local Guide
December 22, 2022

Good sofar, they screwed up orders, but who dont

★★★★★
Local Guide
December 22, 2022

Loving those cafe mochas! Quick service and super nice staff

December 22, 2022

Dated and sticky tables, and ordinary coffee that you could have made at home.

★★★★
Local Guide
December 22, 2022

As usual!

★★★★★
Local Guide
December 22, 2022

Wow that good

★★★★★
December 22, 2022

Busy spot, hard working people and hot coffee!

December 22, 2022

Ordered from this restraunt on skip the dishes. I had quite a large order and they elected to only send me one of the items on it and charge me for everything I ordered and didnt receive.

★★★★
Local Guide
December 22, 2022

Tims need I say more?

★★★★★
Local Guide
December 22, 2022

my favourite place

Local Guide
December 22, 2022

Management are rude and treat staff poorly.

★★★★★
Local Guide
December 22, 2022

Always great service

★★★★
Local Guide
December 22, 2022

Timmys simply the best across Canada where ever you are.

December 22, 2022

It took 45 mins for the employees to take the cars order in front of us. There were no other cars in front of them. After 45 mins of waiting I finally got to the speaker to be told they would be with us in a minute and if we didn t wanna wait we could leave. I hope head office sees their fast service isn t fast they just cheat the system making cars wait at the speaker box untill their food is ready.

★★★★★
Local Guide
December 22, 2022

Nice location with small town service. We showed up just before closing and got great service. So many places and employees would have been unhappy to see us that late but the girl that served us was really nice and accommodating.

★★★★★
Local Guide
December 22, 2022

Great Staff. Excellent service. Still the #1 TIM HORTONS in the valley! IMO Even tho it doesnt have a drive through, Ill still come here. Thank you for always doing your best!

★★★★
Local Guide
December 22, 2022

Enjoyed coffee . It was awesome. Good service

★★★★
Local Guide
December 22, 2022

Best Timmies in Courtenay. Good service, fast and reliable. We use the curbside pickup mostly as its usually quite busy at this location.

★★★★★
Local Guide
December 22, 2022

Best Tim Hortons in the whole of Canada.. and Ive been to every one of them. Nicki and her staff are superb! Always welcoming and friendly even to a ragged group of outsiders. We will come back and revisit when we are up that way!

★★★★
Local Guide
December 22, 2022

Who doesnt love donuts and steeped tea. Some of the staff here go above and beyond too make sure your orders good and you are satisfied. Parking: St least 10 spots plus a dr8ve through. Wheelchair accessibility: The double door entries are a pain but they have buttons for olautomatic opening and accessibility

★★★★★
Local Guide
December 22, 2022

Very good place to gVd a coffee and a donut or whatever l like quick and fast

Local Guide
December 22, 2022

the chocolate melted and ran completely off bavarian cremes. As did caramel on most, by bringing them home immediately, eating one, then a few hours later, found a sticky mess, Box was not left in sun.

★★★
December 22, 2022

Seems like friendly staff, however this is by far the dirtiest Tim Hortons I have ever seen... filthy actually.

★★★★★
Local Guide
December 22, 2022

Stopped for a coffee and a warm up after riding up to Courtenay.

★★★★★
Local Guide
December 22, 2022

Very clean location with even better staff. Service from staff was impeccable with a welcoming vibe. Parking: Parking is located to the left of the restaurant and is close to both entrance and exit Kid-friendliness: Lots of seating for family and friends

★★★★★
December 22, 2022

Omg they saved the day! I needed my pills so much and the got them to me fast! They are so nice too.

★★★★
Local Guide
December 22, 2022

Friendly staff

★★★
Local Guide
December 22, 2022

Very slow service

★★★
Local Guide
December 22, 2022

Possibly the worst Tims Ive visited. If youre going to lock the bathroom it should at least be clean. Then, really slow service and doughnuts stuck topping side down in the bags.

December 22, 2022

Why is it that every other Tim hortons in the Comox Valley can pack a Skip The dishes order properly and this one cant ??? How hard is it to get the proper paper bags and package everything the way its supposed to be like every other restaurant in the Comox Valley?

★★★
Local Guide
December 22, 2022

My coffee was hot

★★★★
Local Guide
December 22, 2021

Just went for tea and a bagel. The tea was perfect, but the bagel was toasted with cream cheese on it. I like mine just plain, and not toasted. If I hadnt already driven away, I would have taken it back. The Staff were friendly.

★★★
Local Guide
December 22, 2021

Ok doughnuts and since I have my coffee black I dont think theirs is very good

★★★★★
Local Guide
December 22, 2021

The best

★★★★
December 22, 2021

Fast service,so already better than most the THs on the island. Its always busy here so the staff is working hard. Place is a bit out-dated could use a good scrubbing too, but its fast and fresh.

Local Guide
December 22, 2021

Very Bad Customer Service

★★
December 22, 2021

Coffee & food are good. However, the staff doesnt pay much attention to in-store counter customers. Even when there is no line-up, at the counter, Ive had to wait more than 5 mins for someone to take my order. Its like theyve been told that drive-through patrons take precedence for service.

Local Guide
December 22, 2021

Baaab experience!! Bathrooms were filthy. Young person working could barely speak English so that explained incorrect order. Toasted? Doesnt that mean bread needs to stay in toaster till it pops? Oh the future looks bleak