Tim Hortons in Courtenay

Quality has dropped off bad. This is my 1 cream 1 sugar XL coffee.. Its got like four cream in it. And no sugar.

Everything at Timmies is great. Lads is absolutely fantastic Parking: Great Food : 5/5 |

Parking: Spacious Recommended dishes

Clean and friendly environment.

Good staff, ambiance and still best timbits

Great staff

The best!!

good food, superb service and friendly staffs

Best coffee in town! No doubt.

Amazing kind people who work here:) very clean store, and good food. My favourite timmies in courtney!

Typically have a fairly positive response at this location but the other day my wife ordered 3 drinks and not one of them was right.

The restaurant typically has a casual, fast-service atmosphere, catering to customers looking for a quick and affordable meal. Vegetarian options: Sandwiches and Wraps Tim Hortons has a selection of vegetarian-friendly options. For example, their Garden Vegetable Soup and Veggie Delite Wrap are suitable for vegetarians.

Pricing was reasonable giving the good quality food and service. Tim hortons was great. Highly recomended

Great service, clean and fast the staff are friendly and hospitable the food are fresh and great

Responsible crew, in my opinion this is one of the cleanliness fast food that i experience in my life Good job Kid-friendliness: My daughter and son love this placee

The place is clean, and the employees are very responsible and approachable, Ill surely comeback

Delicious

Great service

I recenly ordered take out in this resto and it was great experience. The food was ready on time and well pakage ensuring warm and fresh. Sure will come back again.

Pricing was reasonable given the quality of food and service. Highly recommended!

I recently ordered in this resto and the food was great. Staff was approachable and very nice

all i can say its so recommendable

Stong coffee

Very Good team building is more important than everything we need, So I recomend this to you and to everyone who has living this eart peacefully and gracefully for ever and ever.

Superrr love this place!

Great service, clean and fast the staff are friendly and hospitable the food are fresh and great

I enjoyed going back to this branch, service was very good, coffee was fresh and the morning lady staff was so nice, always smilling and you can hear her sings that made the atmosphere so light.

The staff here are all so friendly, great service, good atmosphere though the restaurant was a bit out dated compare to other timmies.

Amazing as always staff is amazing they take the time to get to know there costumers by name food well prepared

Badic Timmys

They racially discriminate customers, especially workers from a community that work in majority here. The morning staff has no sense to speak, they are arrogant and rude. Dont care if you complain, they would tell you not to come back. Especially they treat me and friends who tie turban very differently. Food

I had a chicken noodle soup in the store and suddenly after having the soup, my stomach was having a pain so I request please keep checking the temperature of the so I think the soup must be expired.

No service when you Walk in! Got In car and went thru drive thru! Service : 1/5

Shout out to the team at this Tim Hortons! Very friendly and efficient! Food

This place always has the best coffee and donuts, so I love going there. It brings me simple joys every day.

Because of their consistently excellent coffee and friendly staff, it feels like a second home. Its the ideal way to begin my day.

All food that I ordered was quality they got my expectations and excellent service also.

The donuts are fresh, really recommend

This Tim Hortons location is the best one in Courtenay, by far! Great service and very friendly staff.

Dang no photos but yummy chili :) more tomato-y than beefy Bread was hard apparently lol Food

The staffs attitude is always unpleasant. I will use another branch..

What a Racket. You go into store wait long time to be served, order a coffee to go with very clear instructions for cream and sugar, take the coffee away, have first sip and realize the staff cant understand cream and sugar instructions. Coffee taste horrible to me as it was made wrong. Now Im not going to drink this horrible tasting drink and Ive wasted money, AGAIN here. Id like to take this time to tell say I am NOT IMPRESSED. Ive been holding off writing a bad review and to give this location a 5th and 6th chance. I wont be back. Its a simple coffee order, I have no faith the staff can handle anything complicated if they cant listen and retain simple instructions for cream and sugar. Its been 5 years of disappointment. I wont be back. Good luck oh hiring and training people to listen I cant waste anymore money supporting thus business. There is a lot to be said about doing a good job. The staff today did not do a good job. Follow up on my review, since posting you can see someone asked me to reach out to their website and make a complaint there. This was uneventful I went on the website, then made phone call to the number listed and made complaint. I have not heard anything back from the manager or from corporate Tim Hortons. I feel like this fell on deaf ears and I can expect nothing to change. Its sad really the manager replies that this complaint is concerning...... then absolutely nothing gets done about it. So thanks for saying it concerns however when you drop the ball on any follow up it feels like lip service at this point with little or no concern for the terrible service. Once again I wont be back there is better places in courtenay like Milanos where the service is top shelf and the staff are always friendly.

The food is Timmies, the staff are wonderful, but the restaurant is dated. The management is doing a good job of training. Thank you, Lads and Linda. The resteraunt is ready for a good facelift. It is the staff members that keep bringing us back 5 or 6 times a week.

Gave me milk instead of almond milk. I paid for almond milk, and I have an allergy to milk.

The worst so far , never get order right . You can tell them 3 times and still cant.

They don t take Amex anymore

Got a good breakfast from here this morning.

I buy coffee from tim firstly one boy say we wash all the thing if you want same coffee than you do wait for 10 mint. I say ok for me but at the end when I get my coffee its taste not good it s taste just like a water. This thing happens with me many time in same place. I just order french vanilla.

The best Tims coffee in Courtenay so far, its always, fresh, hot and accurately made with the instructions. Great service by all team members. Efficient, friendly and respectful staff. Just love to park the truck and enjoy the coffee with whatever weather has to offer Food : 5/5

Gone down hill. Rather a true bakery or coffee shop.

It was a great experience. Friendly, happy service. Everyone was smiling, was nice to see.

I am disgusted with the conditions of 3 different Tim Hortons I visited recently. It was once THE place to go for coffee & lunch, sometimes a donut, but these Tims were so dirty we refused to eat there! We even questioned if we should get coffee there??? I will not be returning to Tim Hortons anytime soon unless the franchise rules include cleanliness. Bad on you Tim Hortons...CEO go look at a few...

Friendly staff, quick service and tasty food!

We got food from this Tim and my wife got sick from food. We buy the bagel and got some of the twist. The both things are worse. Those things are not fresh.

I went today on this location of Tim, a lady working there misbehaved with me while taking my order and when I confronted her, she started laughing loudly. I would never visit this location again! The food severed was also not warm and was incorrect.

No napkins shihh service

After I bought my sandwich and sat down, the lady told me that I had to leave because they were closing so couldn t finish my sandwich there.

Fruit Flies are in the bakery display case. Unfortunately I left my phone in the car, but I witnessed 4 fruit flies on top of a Boston cream donut.

Top of Ryan Rd in Courtenay is consistently the WORST in customer service, attitude and product quality. Infamous for rude staff.

Apple fritter yummy.

Very good staff

It great place to go especially on cold nights for some good hot chocolate

Quick service, good donuts and coffee Just need to keep up on the tim bits Food

Descent fast food and drinkable coffee. My son is a fan of their smoothies

Place has gotten slower and not as able to handle rushes like it used to. Used to be light years faster than Star pukes, now not so much.... Sad...

Happening place for me. I feel happy everytime I go there.

Great doughnuts

Best breakfast food there is!!

Best Tim Hortons in the valley. The staff are always quick to greet you and the orders are fast and accurate.

The walnut crunch is back

Its a Timmies

Was nice staff

Great goodies!

The staff here is so wonderful and welcoming and friendly. A big shout out to this sweet team of people

The staff here are so friendly and provide an easy going environment just by doing their job and doing their job well might I add!! Keep on Rockin it lads Dietary restrictions: Understanding of allergies and cross contamination which was much appreciated.

9 times out of 10 that I go here hoping I can quickly grab a cup of coffee and then get to work on time Im disappointed. Line-up is out the door sometimes, slow service, only one cashier working, not the most attractive place inside. Hate to say it but this may be the worst timmys on the island Ive ever seen.

Ssslllooowwwessst Timmies EVERRRR. Ive actually recieved better service by going inside...3/5 stars. Slow and always out of basic favourites.

Friendly staff, clean tables, good place to catch up with a friend.

Great hot chocolate

During Covid everyone that works across Canada ... Thank you all

Weird but funny, asked for napkins for the doughnuts and coffee- the middle aged lady with glasses went by the sandwich area and grabbed a bunch of USED napkins( grease stains and crumpled!) I mentioned to the Asian lady making sandwiches that they looked used and she said, its OK! Ha! The young lady with dark hair at the till was a pleasure though! Those napkins are gold!

Could have more/better seating but the service I received from Jaden was exceptional.

Good sofar, they screwed up orders, but who dont

Loving those cafe mochas! Quick service and super nice staff

Dated and sticky tables, and ordinary coffee that you could have made at home.

As usual!

Wow that good

Busy spot, hard working people and hot coffee!

Ordered from this restraunt on skip the dishes. I had quite a large order and they elected to only send me one of the items on it and charge me for everything I ordered and didnt receive.

Tims need I say more?

my favourite place

Management are rude and treat staff poorly.

Always great service

Timmys simply the best across Canada where ever you are.

It took 45 mins for the employees to take the cars order in front of us. There were no other cars in front of them. After 45 mins of waiting I finally got to the speaker to be told they would be with us in a minute and if we didn t wanna wait we could leave. I hope head office sees their fast service isn t fast they just cheat the system making cars wait at the speaker box untill their food is ready.

Nice location with small town service. We showed up just before closing and got great service. So many places and employees would have been unhappy to see us that late but the girl that served us was really nice and accommodating.

Great Staff. Excellent service. Still the #1 TIM HORTONS in the valley! IMO Even tho it doesnt have a drive through, Ill still come here. Thank you for always doing your best!

Enjoyed coffee . It was awesome. Good service

Best Timmies in Courtenay. Good service, fast and reliable. We use the curbside pickup mostly as its usually quite busy at this location.

Best Tim Hortons in the whole of Canada.. and Ive been to every one of them. Nicki and her staff are superb! Always welcoming and friendly even to a ragged group of outsiders. We will come back and revisit when we are up that way!

Who doesnt love donuts and steeped tea. Some of the staff here go above and beyond too make sure your orders good and you are satisfied. Parking: St least 10 spots plus a dr8ve through. Wheelchair accessibility: The double door entries are a pain but they have buttons for olautomatic opening and accessibility

Very good place to gVd a coffee and a donut or whatever l like quick and fast

the chocolate melted and ran completely off bavarian cremes. As did caramel on most, by bringing them home immediately, eating one, then a few hours later, found a sticky mess, Box was not left in sun.

Seems like friendly staff, however this is by far the dirtiest Tim Hortons I have ever seen... filthy actually.

Stopped for a coffee and a warm up after riding up to Courtenay.

Very clean location with even better staff. Service from staff was impeccable with a welcoming vibe. Parking: Parking is located to the left of the restaurant and is close to both entrance and exit Kid-friendliness: Lots of seating for family and friends

Omg they saved the day! I needed my pills so much and the got them to me fast! They are so nice too.

Friendly staff

Very slow service

Possibly the worst Tims Ive visited. If youre going to lock the bathroom it should at least be clean. Then, really slow service and doughnuts stuck topping side down in the bags.

Why is it that every other Tim hortons in the Comox Valley can pack a Skip The dishes order properly and this one cant ??? How hard is it to get the proper paper bags and package everything the way its supposed to be like every other restaurant in the Comox Valley?

My coffee was hot

Just went for tea and a bagel. The tea was perfect, but the bagel was toasted with cream cheese on it. I like mine just plain, and not toasted. If I hadnt already driven away, I would have taken it back. The Staff were friendly.

Ok doughnuts and since I have my coffee black I dont think theirs is very good

The best

Fast service,so already better than most the THs on the island. Its always busy here so the staff is working hard. Place is a bit out-dated could use a good scrubbing too, but its fast and fresh.

Very Bad Customer Service

Coffee & food are good. However, the staff doesnt pay much attention to in-store counter customers. Even when there is no line-up, at the counter, Ive had to wait more than 5 mins for someone to take my order. Its like theyve been told that drive-through patrons take precedence for service.

Baaab experience!! Bathrooms were filthy. Young person working could barely speak English so that explained incorrect order. Toasted? Doesnt that mean bread needs to stay in toaster till it pops? Oh the future looks bleak